FactSet Troubleshooting Guide

1. Go to Start > Run > type “cmd” > click OK. 2. In the command window type: “telnet gatewaya.factset.com 6670” > press Enter 3. If successful, the result will be a blank screen with a blinking cursor in the upper‐left corner. 4. Press Enter until the C:\> prompt returns. 5. ................
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