CMS Identity Management (IDM) System UI
CMS Identity Management (IDM) System UI
Tier I Help Desk Training & User
Interface Overview for Non-Portal
Applications
Presenter: Sarah Hangsleben, IDM Trainer
INFORMATION NOT RELEASABLE TO THE PUBLIC UNLESS AUTHORIZED BY LAW:
This information has not been publicly disclosed and may be privileged and confidential. It is for internal government use only and must not be disseminated, distributed, or copied to
persons not authorized to receive the information. Unauthorized disclosure may result in prosecution to the full extent of the law.
CMS IDM UI Training for Non-Portal Applications
INTRODUCTION
INFORMATION NOT RELEASABLE TO THE PUBLIC UNLESS AUTHORIZED BY LAW:
This information has not been publicly disclosed and may be privileged and confidential. It is for internal government use only and must not be disseminated, distributed, or copied to
persons not authorized to receive the information. Unauthorized disclosure may result in prosecution to the full extent of the law.
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Presentation Roadmap
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URL and Help Desk Information
UAT Testing
Migration Information
New User Registration
Role Requests
Self Service Functions
Accessing the Help Desk UI
User Search
View User Details
Account Unlock
Password Reset
View MFA Devices
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Updating a User¡¯s Email Address
Updating a User¡¯s LOA
Suspending/ Unsuspending Accounts
Remove Roles and Attributes
Cancel Pending Role Requests
Approve Role Requests
INFORMATION NOT RELEASABLE TO THE PUBLIC UNLESS AUTHORIZED BY LAW:
This information has not been publicly disclosed and may be privileged and confidential. It is for internal government use only and must not be disseminated, distributed, or copied to
persons not authorized to receive the information. Unauthorized disclosure may result in prosecution to the full extent of the law.
3
CMS IDM UI Training for Non-Portal Applications
URL AND HELP DESK INFORMATION
INFORMATION NOT RELEASABLE TO THE PUBLIC UNLESS AUTHORIZED BY LAW:
This information has not been publicly disclosed and may be privileged and confidential. It is for internal government use only and must not be disseminated, distributed, or copied to
persons not authorized to receive the information. Unauthorized disclosure may result in prosecution to the full extent of the law.
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URLs for Non-Portal Apps
Name
URL
TEST Environment
Registration URL
Self Service URL
IMPL/Val Environment
Registration URL
Self Service and Help
Desk URL
PROD Environment
INFORMATION NOT RELEASABLE TO THE PUBLIC UNLESS AUTHORIZED BY LAW:
This information has not been publicly disclosed and may be privileged and confidential. It is for internal government use only and must not be disseminated, distributed, or copied to
persons not authorized to receive the information. Unauthorized disclosure may result in prosecution to the full extent of the law.
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