2018 Total Confirmed Complaint Life Companies

Life Companies

4 EVER LIFE INSURANCE COMPANY 5 STAR LIFE INSURANCE COMPANY AAA LIFE INSURANCE COMPANY ABILITY INSURANCE COMPANY ACCORDIA LIFE AND ANNUITY COMPANY AETNA LIFE INSURANCE COMPANY ALLIANZ LIFE INSURANCE COMPANY OF NORTH AMERICA ALLSTATE ASSURANCE COMPANY ALLSTATE LIFE INSURANCE COMPANY AMERICAN BANKERS LIFE ASSURANCE CO OF FLORIDA AMERICAN EQUITY INVESTMENT LIFE INSURANCE COMPANY AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS AMERICAN FAMILY LIFE INSURANCE COMPANY AMERICAN FIDELITY ASSURANCE COMPANY AMERICAN FIDELITY LIFE INSURANCE COMPANY AMERICAN GENERAL LIFE INSURANCE COMPANY AMERICAN HEALTH AND LIFE INSURANCE COMPANY AMERICAN HERITAGE LIFE INSURANCE COMPANY AMERICAN INCOME LIFE INSURANCE COMPANY AMERICAN MEMORIAL LIFE INSURANCE COMPANY AMERICAN NATIONAL INSURANCE COMPANY AMERICAN NATIONAL LIFE INSURANCE COMPANY OF TEXAS AMERICAN PROGRESSIVE LIFE AND HEALTH INSURANCE COMPANY OF NEW YORK AMERICAN PUBLIC LIFE INSURANCE COMPANY AMERICAN REPUBLIC CORP INSURANCE COMPANY AMERICAN REPUBLIC INSURANCE COMPANY AMERICAN UNITED LIFE INSURANCE COMPANY AMERICAN-AMICABLE LIFE INSURANCE COMPANY OF TEXAS AMERICO FINANCIAL LIFE AND ANNUITY INSURANCE COMPANY AMERITAS LIFE INSURANCE CORPORATION AMICA LIFE INSURANCE COMPANY ANTHEM LIFE INSURANCE COMPANY ASSURED LIFE ASSOCIATION ASSURITY LIFE INSURANCE COMPANY ATHENE ANNUITY & LIFE ASSURANCE COMPANY ATHENE ANNUITY & LIFE ASSURANCE COMPANY OF NEW YORK ATHENE ANNUITY AND LIFE COMPANY AURORA NATIONAL LIFE ASSURANCE COMPANY AUTO-OWNERS LIFE INSURANCE COMPANY AXA EQUITABLE LIFE AND ANNUITY COMPANY AXA EQUITABLE LIFE INSURANCE COMPANY BALTIMORE LIFE INSURANCE COMPANY (THE) BANKERS FIDELITY LIFE INSURANCE COMPANY BANKERS LIFE AND CASUALTY COMPANY BANNER LIFE INSURANCE COMPANY BENEFICIAL LIFE INSURANCE COMPANY BERKLEY LIFE AND HEALTH INSURANCE COMPANY BERKSHIRE LIFE INSURANCE COMPANY OF AMERICA BEST LIFE AND HEALTH INSURANCE COMPANY BOSTON MUTUAL LIFE INSURANCE COMPANY BRIGHTHOUSE LIFE INSURANCE COMPANY C. M. LIFE INSURANCE COMPANY CANADA LIFE ASSURANCE COMPANY (THE) CATHOLIC FINANCIAL LIFE CATHOLIC ORDER OF FORESTERS CENTRAL SECURITY LIFE INSURANCE COMPANY CENTRAL STATES HEALTH & LIFE CO OF OMAHA CHESAPEAKE LIFE INSURANCE COMPANY (THE) CHRISTIAN FIDELITY LIFE INSURANCE COMPANY CICA LIFE INSURANCE COMPANY OF AMERICA CIGNA HEALTH AND LIFE INSURANCE COMPANY CINCINNATI LIFE INSURANCE COMPANY (THE) CMFG LIFE INSURANCE COMPANY COLONIAL LIFE & ACCIDENT INSURANCE COMPANY COLONIAL PENN LIFE INSURANCE COMPANY COLORADO BANKERS LIFE INSURANCE COMPANY COLUMBIAN LIFE INSURANCE COMPANY COLUMBIAN MUTUAL LIFE INSURANCE COMPANY COLUMBUS LIFE INSURANCE COMPANY COMBINED INSURANCE COMPANY OF AMERICA COMMONWEALTH ANNUITY AND LIFE INSURANCE COMPANY

2018 Premium

23,720 744,943 6,952,460

584 2,198,046

412,879 9,276,788 2,818,379 4,308,737

45,519 672

1,841,918 7,160,980 3,611,146

25,835 21,317,073

1,790,245 414,796

11,236,631 3,311,454 4,061,242 5,396 473 1,035 391 65,988 2,534,923 1,050,312 1,291,915 4,352,305 965,379 35,811 45,179 746,854 1,254,896 40,886 2,646,903 140,459 47,716 103,667 7,745,586 210,623 7,707 5,045,200

12,790,012 1,342,854 1,057 111,552 16,287 151,452

11,573,876 967,486 344,497 74,700 33,212 13,596 42,561 237,461 1,659 3,316 81

1,890,656 5,218,438 1,757,143 2,191,175

218,098 309,902

20,970 1,165,326

579,351 564,975

Total Complaints

0 0 0 0 5 0 2 0 1 0 0 0 0 0 0 9 1 0 2 4 2 0 0 0 0 0 0 0 1 1 0 0 1 0 2 0 16 0 0 0 1 0 0 3 0 0 0 0 0 0 0 1 1 0 0 0 0 0 0 0 0 0 1 0 1 0 0 0 0 0 0

Confirmed Complaints

0 0 0 0 4 0 0 0 1 0 0 0 0 0 0 2 0 0 1 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 14 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Complaint Index 0 0 0 0 72.72 0 0 0 9.27 0 0 0 0 0 0 3.75 0 0 3.56 12.07 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 211.37 0 0 0 0 0 0 7.92 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Life Companies

COMPANION LIFE INSURANCE COMPANY CONNECTICUT GENERAL LIFE INSURANCE COMPANY CONSTITUTION LIFE INSURANCE COMPANY CONTINENTAL AMERICAN INSURANCE COMPANY CONTINENTAL GENERAL INSURANCE COMPANY CONTINENTAL LIFE INSURANCE COMPANY OF BRENTWOOD, TENNESSEE COUNTRY INVESTORS LIFE ASSURANCE COMPANY COUNTRY LIFE INSURANCE COMPANY CROATIAN FRATERNAL UNION OF AMERICA CSI LIFE INSURANCE COMPANY DEARBORN NATIONAL LIFE INSURANCE COMPANY DELAWARE AMERICAN LIFE INSURANCE COMPANY DELAWARE LIFE INSURANCE COMPANY ELCO MUTUAL LIFE AND ANNUITY ELIPS LIFE INSURANCE COMPANY EMC NATIONAL LIFE COMPANY EQUITABLE LIFE AND CASUALTY INSURANCE COMPANY EQUITRUST LIFE INSURANCE COMPANY EVERENCE ASSOCIATION, INC. FAMILY HERITAGE LIFE INSURANCE COMPANY OF AMERICA FAMILY LIFE INSURANCE COMPANY FARM BUREAU LIFE INSURANCE COMPANY FARMERS NEW WORLD LIFE INSURANCE COMPANY FEDERAL LIFE INSURANCE COMPANY FEDERATED LIFE INSURANCE COMPANY FIDELITY & GUARANTY LIFE INSURANCE COMPANY FIDELITY INVESTMENTS LIFE INSURANCE COMPANY FIDELITY LIFE ASSOCIATION, A LEGAL RESERVE LIFE INSURANCE COMPANY FIDELITY SECURITY LIFE INSURANCE COMPANY FIRST ALLMERICA FINANCIAL LIFE INSURANCE COMPANY FIRST CATHOLIC SLOVAK LADIES ASSOCIATION OF THE UNITED STATES OF AMERICA FIRST PENN-PACIFIC LIFE INSURANCE COMPANY FORESTERS LIFE INSURANCE AND ANNUITY COMPANY FORETHOUGHT LIFE INSURANCE COMPANY FREEDOM LIFE INSURANCE COMPANY OF AMERICA FUNERAL DIRECTORS LIFE INSURANCE COMPANY GARDEN STATE LIFE INSURANCE COMPANY GENERAL FIDELITY LIFE INSURANCE COMPANY GENWORTH LIFE AND ANNUITY INSURANCE COMPANY GENWORTH LIFE INSURANCE COMPANY GERBER LIFE INSURANCE COMPANY GLOBE LIFE AND ACCIDENT INSURANCE COMPANY GOLDEN RULE INSURANCE COMPANY GOVERNMENT PERSONNEL MUTUAL LIFE INSURANCE COMPANY GPM HEALTH AND LIFE INSURANCE COMPANY GREAT AMERICAN LIFE INSURANCE COMPANY GREAT SOUTHERN LIFE INSURANCE COMPANY GREAT WESTERN INSURANCE COMPANY GREAT-WEST LIFE & ANNUITY INSURANCE COMPANY GREAT-WEST LIFE ASSURANCE COMPANY (THE) GUARANTEE TRUST LIFE INSURANCE COMPANY GUARANTY INCOME LIFE INSURANCE COMPANY GUARDIAN INSURANCE & ANNUITY COMPANY, INC. (THE) GUARDIAN LIFE INSURANCE COMPANY OF AMERICA (THE) GUGGENHEIM LIFE AND ANNUITY COMPANY HARTFORD LIFE AND ACCIDENT INSURANCE COMPANY HCC LIFE INSURANCE COMPANY HEALTH NET LIFE INSURANCE COMPANY HOMESTEADERS LIFE COMPANY HORACE MANN LIFE INSURANCE COMPANY IA AMERICAN LIFE INSURANCE COMPANY IDEALIFE INSURANCE COMPANY ILLINOIS MUTUAL LIFE INSURANCE COMPANY INDEPENDENT ORDER OF FORESTERS INDIVIDUAL ASSURANCE COMPANY, LIFE, HEALTH & ACCIDENT INDUSTRIAL ALLIANCE INSURANCE AND FINANCIAL SERVICES, INC. INTEGRITY LIFE INSURANCE COMPANY INTRAMERICA LIFE INSURANCE COMPANY INVESTORS LIFE INSURANCE COMPANY OF NORTH AMERICA JACKSON NATIONAL LIFE INSURANCE COMPANY JEFFERSON NATIONAL LIFE INSURANCE COMPANY

2018 Premium

77,137 1,279,888

54,264 35,569 108,179 32,551 1,381,063 22,000,827

5,451 2,750 22,705 21,853 62,178 3,989 4,198 149,154 220,146 404,716 47,324 11,440 181,458 503,803 25,821,304 5,984 1,453,763 2,142,318 127,343 1,401,409 111,054 63,224

528 979,685 2,812,346 4,799,369

6,865 77,140 176,168

3,634 13,470,494

2,319,118 2,597,692 4,243,857

104,328 123,716 183,984 172,697 600,611 6,562,919 6,574,014 420,287

54,320 9,015

133,795 36,517,378

3,840 15,051,660

305,494 2,725

1,599,878 989,164 121,933 7,945 268,796

6,288,730 1,345

35,740 6,167 681

42,804 7,038,617

45,946

Total Complaints

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 3 0 0 0 0 1 0 0 0 0 1 1 0 0 0 0 0 0 1 4 0 0 0 1 0 0 0 0 0 0 0 1 0 1 2 0 0 1 0 0 0 0 1 0 0 0 0 2 0

Confirmed Complaints

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 1 0 0 0 0 0 0

Complaint Index 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 9.42 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 40.4 0 0 0 0 29711.87 0 0 0 0 0 0

Life Companies

2018 Premium

JOHN ALDEN LIFE INSURANCE COMPANY

52,030

JOHN HANCOCK LIFE & HEALTH INSURANCE COMPANY

5,155

JOHN HANCOCK LIFE INSURANCE COMPANY (U.S.A.)

39,954,749

KANSAS CITY LIFE INSURANCE COMPANY

2,960,948

KNIGHTS OF COLUMBUS

5,965,850

LAFAYETTE LIFE INSURANCE COMPANY (THE)

2,987,063

LANDMARK LIFE INSURANCE COMPANY

835

LANGHORNE REINSURANCE (ARIZONA) LTD

(86)

LIBERTY BANKERS LIFE INSURANCE COMPANY

52,919

LIBERTY LIFE ASSURANCE COMPANY OF BOSTON

6,945,664

LIBERTY NATIONAL LIFE INSURANCE COMPANY

584,808

LIFE INSURANCE COMPANY OF NORTH AMERICA

13,072,309

LIFE INSURANCE COMPANY OF THE SOUTHWEST

5,371,353

LIFE OF THE SOUTH INSURANCE COMPANY

99,785

LIFEMAP ASSURANCE COMPANY

9,580,420

LIFESECURE INSURANCE COMPANY

9,198

LIFESHIELD NATIONAL INSURANCE CO.

13,538

LIFEWISE ASSURANCE COMPANY

548

LINCOLN BENEFIT LIFE COMPANY

13,651,470

LINCOLN HERITAGE LIFE INSURANCE COMPANY

3,485,628

LINCOLN LIFE & ANNUITY COMPANY OF NEW YORK

111,853

LINCOLN NATIONAL LIFE INSURANCE COMPANY (THE)

54,484,685

LONGEVITY INSURANCE COMPANY

3,903

LOYAL AMERICAN LIFE INSURANCE COMPANY

31,611

LUMICO LIFE INSURANCE COMPANY

186,480

MADISON NATIONAL LIFE INSURANCE COMPANY, INC.

89,752

MANHATTAN LIFE INSURANCE COMPANY (THE)

50,781

MANHATTAN NATIONAL LIFE INSURANCE COMPANY

93,559

MANHATTANLIFE ASSURANCE COMPANY OF AMERICA

16,204

MASSACHUSETTS MUTUAL LIFE INSURANCE COMPANY

34,579,211

MEDICO INSURANCE COMPANY

21,128

MEDICO LIFE AND HEALTH INSURANCE COMPANY

2,338

MEMBERS LIFE INSURANCE COMPANY

5,210

MERIT LIFE INSURANCE COMPANY

(166,456)

METROPOLITAN LIFE INSURANCE COMPANY

40,563,403

METROPOLITAN TOWER LIFE INSURANCE COMPANY

10,929,382

MID-WEST NATIONAL LIFE INSURANCE COMPANY OF TENNESSEE

100,716

MIDLAND NATIONAL LIFE INSURANCE COMPANY

16,119,437

MIDWESTERN UNITED LIFE INSURANCE COMPANY

9,913

MINNESOTA LIFE INSURANCE COMPANY

43,258,949

MML BAY STATE LIFE INSURANCE COMPANY

337,921

MODERN WOODMEN OF AMERICA

726,436

MONARCH LIFE INSURANCE COMPANY

5,497

MONY LIFE INSURANCE COMPANY

2,776,957

MONY LIFE INSURANCE COMPANY OF AMERICA

4,168,329

MUTUAL OF AMERICA LIFE INSURANCE COMPANY

34,191

MUTUAL TRUST LIFE INSURANCE COMPANY, A PAN-AMERICAN LIFE INSURANCE GROUP STOCK CO2M,4P0A4,N8Y11

NASSAU LIFE AND ANNUITY COMPANY

109,406

NASSAU LIFE INSURANCE COMPANY

1,752,383

NATIONAL BENEFIT LIFE INSURANCE COMPANY

74,295

NATIONAL CATHOLIC SOCIETY OF FORESTERS

103,377

NATIONAL FARMERS UNION LIFE INSURANCE COMPANY

5,514

NATIONAL FOUNDATION LIFE INSURANCE COMPANY

1,131

NATIONAL GUARDIAN LIFE INSURANCE COMPANY

3,776,859

NATIONAL HEALTH INSURANCE COMPANY

522

NATIONAL LIFE INSURANCE COMPANY

2,740,795

NATIONAL TEACHERS ASSOCIATES LIFE INSURANCE COMPANY

250

NATIONAL WESTERN LIFE INSURANCE COMPANY

279,219

NATIONWIDE LIFE AND ANNUITY INSURANCE COMPANY

12,825,746

NATIONWIDE LIFE INSURANCE COMPANY

6,112,871

NEW ENGLAND LIFE INSURANCE COMPANY

829,223

NEW YORK LIFE INSURANCE AND ANNUITY CORPORATION

12,479,247

NEW YORK LIFE INSURANCE COMPANY

53,081,388

NIPPON LIFE INSURANCE COMPANY OF AMERICA

34

NORTH AMERICAN COMPANY FOR LIFE AND HEALTH INSURANCE

11,312,995

NORTHWESTERN MUTUAL LIFE INSURANCE CO

98,324,866

NYLIFE INSURANCE COMPANY OF ARIZONA

332,964

OCCIDENTAL LIFE INSURANCE COMPANY OF NORTH CAROLINA

139,871

OHIO NATIONAL LIFE ASSURANCE CORPORATION

6,015,776

OHIO NATIONAL LIFE INSURANCE COMPANY (THE)

3,752,325

OHIO STATE LIFE INSURANCE COMPANY

164,368

Total Complaints

1 0 3 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 2 2 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 2 0 0 0 1 0 0 1 0 2 2 0 0 1 0 0

Confirmed Complaints

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Complaint Index 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 2.93 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Life Companies

OLD AMERICAN INSURANCE COMPANY OLD REPUBLIC LIFE INSURANCE COMPANY OPTUM INSURANCE OF OHIO, INC. OXFORD LIFE INSURANCE COMPANY PACIFIC GUARDIAN LIFE INSURANCE COMPANY, LIMITED PACIFIC LIFE INSURANCE COMPANY PAN-AMERICAN ASSURANCE COMPANY PAN-AMERICAN LIFE INSURANCE COMPANY PARK AVENUE LIFE INSURANCE COMPANY PAUL REVERE LIFE INSURANCE COMPANY PAVONIA LIFE INSURANCE COMPANY OF MICHIGAN PENN INSURANCE AND ANNUITY COMPANY (THE) PENN MUTUAL LIFE INSURANCE COMPANY PHL VARIABLE INSURANCE COMPANY PHYSICIANS LIFE INSURANCE COMPANY PIONEER AMERICAN INSURANCE COMPANY PIONEER MUTUAL LIFE INSURANCE COMPANY PIONEER SECURITY LIFE INSURANCE COMPANY PLATEAU INSURANCE COMPANY POLISH NATIONAL ALLIANCE OF THE UNITED STATES PRIMERICA LIFE INSURANCE COMPANY PRINCIPAL LIFE INSURANCE COMPANY PRINCIPAL NATIONAL LIFE INSURANCE COMPANY PROFESSIONAL INSURANCE COMPANY PROTECTIVE LIFE AND ANNUITY INSURANCE COMPANY PROTECTIVE LIFE INSURANCE COMPANY PROVIDENT AMERICAN LIFE & HEALTH INSURANCE COMPANY PROVIDENT LIFE & ACCIDENT INSURANCE COMPANY PRUCO LIFE INSURANCE COMPANY PRUDENTIAL ANNUITIES LIFE ASSURANCE CORPORATION PRUDENTIAL INSURANCE COMPANY OF AMERICA PURITAN LIFE INSURANCE COMPANY OF AMERICA PYRAMID LIFE INSURANCE COMPANY RELIABLE LIFE INSURANCE COMPANY (THE) RELIANCE STANDARD LIFE INSURANCE COMPANY RELIASTAR LIFE INSURANCE COMPANY RELIASTAR LIFE INSURANCE COMPANY OF NEW YORK RESERVE NATIONAL INSURANCE COMPANY RIVERSOURCE LIFE INSURANCE COMPANY ROYAL NEIGHBORS OF AMERICA RX LIFE INSURANCE COMPANY S.USA LIFE INSURANCE COMPANY, INC. SAGICOR LIFE INSURANCE COMPANY SAVINGS BANK MUTUAL LIFE INSURANCE COMPANY OF MASSACHUSETTS (THE) SECURIAN LIFE INSURANCE COMPANY SECURITY BENEFIT LIFE INSURANCE COMPANY SECURITY LIFE OF DENVER INSURANCE COMPANY SECURITY MUTUAL LIFE INSURANCE COMPANY OF NEW YORK SECURITY NATIONAL LIFE INSURANCE COMPANY SENIOR LIFE INSURANCE COMPANY SENTINEL SECURITY LIFE INSURANCE COMPANY SENTRY LIFE INSURANCE COMPANY SETTLERS LIFE INSURANCE COMPANY SHENANDOAH LIFE INSURANCE COMPANY SONS OF NORWAY STANDARD INSURANCE COMPANY STANDARD LIFE AND ACCIDENT INSURANCE COMPANY STANDARD SECURITY LIFE INSURANCE COMPANY OF NEW YORK STARMOUNT LIFE INSURANCE COMPANY STATE FARM LIFE INSURANCE COMPANY STATE LIFE INSURANCE COMPANY (THE) STATE MUTUAL INSURANCE COMPANY STERLING INVESTORS LIFE INSURANCE COMPANY STERLING LIFE INSURANCE COMPANY SUN LIFE AND HEALTH INSURANCE COMPANY (U.S.) SUN LIFE ASSURANCE COMPANY OF CANADA SUNSET LIFE INSURANCE COMPANY OF AMERICA SURETY LIFE INSURANCE COMPANY SYMETRA LIFE INSURANCE COMPANY SYMETRA NATIONAL LIFE INSURANCE COMPANY TALCOTT RESOLUTION LIFE AND ANNUITY INSURANCE COMPANY

2018 Premium

2,105,798 139,456 3,659 132,665 237,670

37,550,989 47,694 21,925 1,046 8,038

190,468 3,205,550 7,535,568 1,282,295 1,573,906

198,427 599,036 104,639 203,658

774 15,031,842

7,817,421 7,114,363

416 22,726 14,351,014 22,095 1,519,769 28,751,114 27,590 25,108,253 36,721 79,223

2,324 3,809,628 11,971,616

91,932 83,681 14,177,553 807,504 32,278 179,017 140,645 1,270,240 17,579,399 110,647 5,556,359 166,291 37,402 101,534 190,183 285,418

6,045 13,213 116,253 46,156,766 72,557

49 28,436 60,752,086 4,446,931 20,413

8,586 34,043 200,270 5,321,929 397,889 515,077 9,493,341

9,812 6,090,468

Total Complaints

1 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 1 0 0 0 3 0 2 0 0 7 0 1 0 1 2 0 1 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 4 0 0 0 2 0 0 0 0 0 0 0 1 2 0 1

Confirmed Complaints

0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Complaint Index 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 26.3 0 0 1.59 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0.87 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Life Companies

TALCOTT RESOLUTION LIFE INSURANCE COMPANY TEACHERS INSURANCE AND ANNUITY ASSOCIATION OF AMERICA TEXAS LIFE INSURANCE COMPANY THRIVENT FINANCIAL FOR LUTHERANS THRIVENT LIFE INSURANCE COMPANY TIAA-CREF LIFE INSURANCE COMPANY TIME INSURANCE COMPANY II TRANS WORLD ASSURANCE COMPANY TRANSAMERICA ADVISORS LIFE INSURANCE COMPANY TRANSAMERICA FINANCIAL LIFE INSURANCE COMPANY TRANSAMERICA LIFE INSURANCE COMPANY TRANSAMERICA PREMIER LIFE INSURANCE COMPANY TRUSTMARK INSURANCE COMPANY TRUSTMARK LIFE INSURANCE COMPANY U.S. FINANCIAL LIFE INSURANCE COMPANY UNICARE LIFE & HEALTH INSURANCE COMPANY UNIFIED LIFE INSURANCE COMPANY UNION FIDELITY LIFE INSURANCE COMPANY UNION LABOR LIFE INSURANCE COMPANY UNION SECURITY INSURANCE COMPANY UNITED AMERICAN INSURANCE COMPANY UNITED COMMERCIAL TRAVELERS OF AMERICA(THE ORDER OF) UNITED FIDELITY LIFE INSURANCE COMPANY UNITED HERITAGE LIFE INSURANCE COMPANY UNITED HOME LIFE INSURANCE COMPANY UNITED INSURANCE COMPANY OF AMERICA UNITED OF OMAHA LIFE INSURANCE COMPANY UNITED SECURITY ASSURANCE COMPANY OF PENNSYLVANIA UNITED STATES LETTER CARRIERS MUTUAL BENEFIT ASSOCIATION UNITED STATES LIFE INSURANCE COMPANY IN THE CITY OF NEW YORK (THE) UNITED WORLD LIFE INSURANCE COMPANY UNITEDHEALTHCARE INSURANCE COMPANY UNITY FINANCIAL LIFE INSURANCE COMPANY UNIVERSAL GUARANTY LIFE INSURANCE COMPANY UNUM INSURANCE COMPANY UNUM LIFE INSURANCE COMPANY OF AMERICA USAA LIFE INSURANCE COMPANY USABLE LIFE DBA USABLE LIFE INSURANCE COMPANY VANTIS LIFE INSURANCE COMPANY VOYA INSURANCE AND ANNUITY COMPANY VOYA RETIREMENT INSURANCE AND ANNUITY COMPANY WASHINGTON NATIONAL INSURANCE COMPANY WEST COAST LIFE INSURANCE COMPANY WESTERN AND SOUTHERN LIFE INSURANCE COMPANY (THE) WESTERN FRATERNAL LIFE ASSOCIATION WESTERN UNITED LIFE ASSURANCE COMPANY WESTERN-SOUTHERN LIFE ASSURANCE COMPANY WILCAC LIFE INSURANCE COMPANY WILCO LIFE INSURANCE COMPANY WILLIAM PENN LIFE INSURANCE COMPANY OF NEW YORK WILTON REASSURANCE LIFE COMPANY OF NEW YORK WOMAN'S LIFE INSURANCE SOCIETY WOODMEN OF THE WORLD LIFE INSURANCE SOCIETY ZURICH AMERICAN LIFE INSURANCE COMPANY

2018 Premium

530,776 1,866,492 1,892,122 15,629,471

46,733 6,225,450

407,737 77,986 62,020 58,509

16,594,245 11,931,460

256,541 1,501

1,027,557 90

10,782 53,789 805,739 1,213,479 110,231 16,293 46,653 892,630 422,010

5,771 18,717,645

5,588 6,220 (683,451) 8,356 548,708 49,675 6,663

629 18,421,693 11,786,840

375,422 66,573

465,495 444,375 223,070 6,574,725 113,400

15,639 363

363,703 56,736

862,152 57,593 45,784 2,748

178,419 593,118

Total Complaints

2 0 1 2 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 1 0 0 0 1 1 4 0 0 0 0 0 0 0 0 0 0 1 0 0 1 1 1 0 0 0 0 0 0 0 0 0 1 0

Confirmed Complaints

1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 1 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

Complaint Index 75.29 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 362.53 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0 0

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