Reduced Cost Services Guide - Wa
[Pages:45]DSHS 22-1841 (Rev.1/22)
Reduced Cost Services Guide
Contents
Introduction.........................................1 Glossary...............................................2 Internet.................................................3 Telephone............................................6 Utilities..................................................8 Transportation................................. 14 Medical, Pharmacy, Dental........ 16 Retail and Farmers Markets...... 18 Financial Institutions.................... 34 Museums.......................................... 35 Children's Museums.................... 38 Parks.................................................. 39 Zoos................................................... 40 Gyms................................................... 41 Miscellaneous................................ 42
If you have questions, changes or additions to this document please contact Brice Montgomery at montgba@dshs.. A special thank you to Amanda Meier for her work on this guide.
Introduction
The following Reduced Cost Services Guide highlights a variety of products and services available in or near Washington state that are offered at reduced cost for people meeting certain income levels.
We hope this resource will help you to find more affordable options for common and often essential products and services.
Nearly one of every four Washington citizens turns to the Economic Services Administration (ESA) for assistance with cash grants, food, child support, child care, disability determination and supports for transition to employment and other services. Each day this customer base of almost two million receives service from 4,200 dedicated ESA employees help individuals and families across Washington State meet their foundational needs and work toward achieving their full potential.
Every day, strong organizational values help us transform our vision into reality. This means progress toward the achievement of our unified goal to reduce the number of individuals and families living in poverty by 50 percent by 2025 in a way that eliminates disparities. Pursuit of this unified goal shapes our organizational culture and guides decision-making on everything from staffing decisions to setting priorities on allocation of limited resources.
Our values and commitment to providing opportunities for people and reducing poverty led to this project. We hope you will find it useful.
The Department of Social Health Services (DSHS) and the Economic Services Administration (ESA) do not endorse any of the products and services included. The contents of this resource are not constantly updated, therefore occasional outdated information may be included. Please confirm the product or service cost details prior to ordering. Additionally, while we made every effort to include all options, some may have been missed.
1
Glossary of Acronyms
CHIP: Children's Health Insurance Program - Provides health coverage to eligible children, through both Medicaid and other CHIP programs.
DVR: Division of Vocational Rehabilitation - A statewide resource assisting people with disabilities to prepare for, secure, maintain, advance in, or regain employment.
EBT: Electronic Benefits Transfer - If you receive food assistance in Washington, you will be issued an EBT card, also known as a "Quest Card." You use this card like a debit card to purchase food items at stores. Cash assistance recipients are given the choice of an EBT card or direct deposit into a bank account.
FMNP: Farmers Market Nutrition Program - Eligible WIC participants are issued FMNP coupons in addition to their regular WIC benefits. These coupons can be used to buy eligible foods from approved farmers' markets or roadside stands.
FPL: Federal Poverty Level - An economic measure that is used to decide whether the income level of an individual or family qualifies them for certain federal benefits and programs. The FPL is the set minimum amount of income that a family needs for food, clothing, transportation, shelter and other necessities.
Medicaid: In Washington State, Medicaid is called Apple Health. Apple Health provides preventative care, like cancer screenings, treatment for diabetes and high blood pressure, and many other health care services.
NSLP: National School Lunch Program - A meal program operating in public, non-profit private schools and residential child care institutions. It provides nutritionally balanced, low-cost or free lunches to children.
PUD: Public Utility District a community-owned, locally regulated utility.
SNAP: Supplemental Nutrition Assistance Program (formerly known as food stamps) ? Called Basic Food in Washington, the program provides food assistance to low-income families and individuals. Benefits are issued through the EBT system and used at participating grocery stores or markets.
SSI: Supplemental Security Income ? A federal income supplement program designed to help aged, blind and disabled people who have little to no income. SSI provides cash to meet basic needs for food, clothing and shelter.
TANF: Temporary Assistance for Needy Families - Provides cash grants to families with children and pregnant women who are below income and resource limits. Persons who are caring for a relative's child or guardians who are acting in the place of a parent are also able to apply for TANF on behalf of these children.
WIC: Special Supplementation Program for Women, Infants and Children Provides supplemental foods, health care referrals and nutrition education for lowincome pregnant, breastfeeding and non-breastfeeding postpartum women, and to infants and children up to age five who are found to be at nutritional risk.
Glossary of Acronyms 2
Internet Discount Programs
Federal Internet Discount Program (click on the Company Name for an internet link)
Company Service
Name
Area
Program Eligibility Conditions Cost Name
Type of Internet
Installation Hardware Download Upload
Fee
Fees
Speed
Speed
Term of Data Cap Extras Service
Universal All states + Lifeline Service DC Co.*
SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension, Tribal assistance programs or if income is less than 135% FPL
Lifeline also Participating
offers phone firms will
assistance. reduce
Households the cost of
may select existing
one or the household
other, not service by
both
$9.25/m (or
$34.25/m
if a tribal
member
and live on
federally
recognized
tribal lands.)
Wireless/ landline telephone, home internet, or cell phone plan
Varies
Varies
Minimum of Minimum of No contract Varies 18 Mbps 2 Mbps but
reestablish eligibility annually
If a tribal member and live on federally recognized tribal lands, Lifeline can reimburse the full cost (up to $100) of initiating internet service (w/ certain companies)
Federal Internet Discount Program (click on the Company Name for an internet link)
Company Name
Service Area Eligibility
Benefit
Description
Affordable Connectivity Program
All states + DC
SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension, Tribal assistance programs or if income is less than 135% FPL
A discount of $30/m ($75/m on tribal lands) toward broadband services
The EBB is teaming up with hundreds of broadband providers to provide a temporary discount on broadband services to low income households
Extras
Contact Information
A one time $100 discount on a laptop, desktop or tablet computer if you contribute at least $10 to the purchase price
Phone: (833) 511-0311
Internet Discount Programs 3
Internet Discount Programs (continued)
*LifeLine Program Participants (click on the Company Name for an internet link) Company Name Service Area
Eligibility
CenturyLink
Consolidated Communications Q Link TDS Telecom Viasat Rainier Connect
Longview, Kelso, Rainer, Castlerock, Vader, Ridgefield, Winlock, Skamokawa, SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension, Battle Ground, Yacolt, Brush Prairie, Pe Ell, Chehalis, Vancouver, Centralia, Tribal assistance programs or if income is less than 135% FPL Morton, Rochester
Cle Elum, Eatonville, Ellensburg, Kittitas, Lacey, Mckenna, Naches, Olympia, SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension,
Rainier, Roy, Selah. Tenino, Thorp, Tumwater, Vantage, Yakima, Yelm
Tribal assistance programs or if income is less than 135% FPL
Washington (main service around major highways)
SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension, Tribal assistance programs or if income is less than 135% FPL
Amboy, Anatone, Asotin, Cinebar, Ethel, La Center, Mossyrock, Onalaska, Salkum, Silver Creek
SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension, Tribal assistance programs or if income is less than 135% FPL
Washington
SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension, Tribal assistance programs or if income is less than 135% FPL
Centralia, Eatonville, Fife, Fircrest, Graham, Lakewood, Puyallup, Roy, Spanaway, Tacoma, University Place
SNAP, Medicaid, SSI, Housing, Veterans & Survivors Pension, Tribal assistance programs or if income is less than 135% FPL
Type of Internet DSL
Wireless Mobile DSL Satellite Cable
Contact Information
Phone: (800)244-1111
Phone: (844)YOUR-CCI Phone: (855)754-6543 Phone: (855)220-2592 Phone: (844)702-3199 Phone: (253)683-4100 or (800)832-5725
Internet Discount Programs 4
Internet Discount Programs (continued)
Low Cost Wired In-Home Internet Options (click on the Company Name for an internet link)
Company Eligibility Conditions Cost Name
Type of Installation Hardware
Internet Fees
Fees
Comcast
NSLP, Housing, Medicaid, SNAP, SSI
No debt owed to Comcast in the last year and is not a current subscriber
$9.95/m + tax
Cable Internet
None
Included
- choice with no extra
of self-
cost
installation or
professional
installation
Download Speed
50 Mbps
Upload Speed
Enjoy costeffective connectivity, with no installation fee and rentfree modems
Charter NSLP, SSI, Not a current Spectrum SNAP, TANF subscriber
$14.99/m Cable
+ tax
Internet
Self-Install Kit for free or $49.99 for a professional
Included with no extra cost
30 Mbps
Varies
Wave
A participant No credit check, Free for Satellite Free
in public
and have not 60 days,
assistance subscribed to $9.95/ m
programs, Wave services + tax for
Medicaid, within the 60 day additional
SNAP, SSI, period prior to 10 months
and others applying for the
program
Walmart SNAP,
Limited to 1
$14.88/m Mobile None
Family Medicaid or household
Internet
Mobile other social - requires
assistance an unlocked
programs T-Mobile or
GSM compatible
phone
Varies on plan
25 Mbps Varies
None
N/A
N/A
Term of Service No contract but reestablish eligibility annually
No contract but reestablish eligibility annually No contract
No contract
Data Cap Extras
Contact
1 Tb/m, excess use will be automatically charged at $10 per 50 Gbs not to exceed $200/m
Unlimited
Low cost laptop or desktop computer for $150, limited Xfinity hotspot use, and internet usage classes
Home WiFi for $5/m more
Phone: (800)-XFINITY
Phone: (833)267-6094
2 TB -
None
Unlimited
is an extra
$20.00/m
Phone: (8440779-2834
None
Unlimited talk, Phone:
text and mobile (877)440-9758
hotspot capable
Internet Discount Programs 5
Free or Discounted Telephone Programs
LifeLine Free Federal Wireless Program (click on the Company Name for an internet link)
Company Name Service Area Program Name Eligibility
Conditions
Universal Service Co.*
All states + DC LifeLine
Medicaid, SNAP, SSI, Lifeline also offers internet Federal Public Housing services. Households may Assistance, Bureau of select internet assistance Indian Affairs General or cell phone assistance, Assistance, Tribally-Ad- not both. ministered TANF, Food Distribution Program on Indian Reservations, Tribal Head Start, Veterans and Survivors Pension Benefit, if income is less than 135% of FPL
Cost
Type of Service
Free or reduced Wireless cellular
cost service
service
plans. Some
offer free phones.
? see details
below
All plans offer the opportunity to purchase additional monthly minutes for a fee
Term of Service Extras
No contract but reestablish eligibility annually
Tribal members residing on federally recognized tribal lands may receive additional discounts or increased service levels
LifeLine Program Participants - Free Services (click on the Company Name for an internet link)
Company Name
Cost
Specifics
Extras
Access Wireless
Free ? if eligible
Using your own compatible phone or one you Tribal customers are eligible for unlimited talk and purchase; unlimited talk, text and data (25 GB high text and 5.5 GB of data speed) per month. Only one line per household.
Assurance Wireless
Free ? if eligible
Free Android smartphone (shipping charges may apply); unlimited talk, text and data (35GB high speed) per month. Only one line per household.
EnTouch Wireless
Free ? if eligible
Some residents may be eligible for a free smart- Tribal customers are eligible for unlimited voice and phone; 1000 voice minutes, 500 texts and 100 MB text and 4.5 GB of data of data per month. Only one line per household.
Life Wireless
Free ? if eligible
Free cell phone (shipping charges may apply); 1000 voice minutes, unlimited texts, 30 GB of data per month. Only one line per household.
Q-Link
Free ? if eligible
Using your own compatible phone; unlimited
Eligible customers can get a new tablet through the
voice, text and data. Only one line per household. EBB program.
SafeLink
Free ? if eligible
Using your own compatible phone or one you pur-chase; unlimited voice, text and data. Only one line per household.
Contact Information (800)464-6010
(888)321-5880
(866)488-8719
(888)543-3620
(855)754-6543 (800)723-3546
Free or Discounted Telephone Programs 6
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