Steps for upgrading firmware using FTP



Steps for upgrading firmware using FTP

Type the following commands. (A screenshot of an entire ftp download session follows the steps below)

1. Type: ftp HP_Jetdirect_IP_address

HP_Jetdirect_IP_address should be the actual IP address of the printer/HP Jetdirect.

2. Press Enter

Figure 1: FTP example 1

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3. At the prompt for a user name/account, press Enter . (The HP Jetdirect print server will accept all passwords or blanks for the username, so in most cases just press Enter).

Figure 2: FTP example 2

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4. At the Password prompt, press Enter . (The HP Jetdirect print server will accept all passwords or blanks for the password, so in most cases just press Enter. However, If Telnet is enabled and an administrator password is set, the administrator password must be entered at the password prompt).

Figure 3: FTP example 3

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5. At the ftp prompt, type: bin

6. Press Enter .

7. Type hash

This command is optional – it will merely show a display of the download progress. However it may be useful if the download takes a few minutes.

8. Press Enter .

9. Type: cd DOWNLOAD

This will tell you if the particular version of the HP Jetdirect has a DOWNLOAD directory. If this command gets a reply, “no such file or directory”, skip this command and use the “put” command in the next step.

10. Press Enter .

11. Type: put c:\filename.dld

"filename.dld" is the firmware image file. Be sure to type in the full path to the file and be sure to type the filename in correctly. For this reason it is easiest to make sure the dld file is at the root directory. This command is case-sensitive.

12. press Enter .

a. Wait a couple of minutes. The firmware upgrade is complete when the message, "Transfer complete" is displayed.

b. If a message is seen that reads, Netout: Software caused connection abort , simply use FTP again to upgrade the firmware a second time.

This is not an error message; the new firmware image is complete and functional with only one firmware upgrade. If the second upgrade is not performed, the HP Jetdirect print server will only have English language for any of the management interfaces (print control panel menus, embedded Web server, as well as the configuration page). Upgrade a second time to get all of the languages installed.

13. Type bye

Press Enter .

Figure 4: FTP example 4

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