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19 March 2020……………Dear Sir or MadamRe: COVID-19, Serum Eyedrop Service ContingencyI am writing to you as a user of Autologous Serum Eyedrops to inform you of NHSBT’s plans for continued service provision during the ongoing COVID-19 pandemic.NHSBT Tissue & Eye Services are working with colleagues within Blood Donation to ensure that the blood donation sessions that are required to enable you to donate, continue to be made available to you.As with your previous donations, we will contact you in advance of your next donation to assess your suitability to donate a unit of blood for us to manufacture into serum eyedrops.With regards to your blood donations, NHSBT are working with JPAC, the joint professional advisory committee for the UK blood services, who regularly review and updates donor selection guidelines in response to emerging infections. There are no confirmed cases of any form of coronavirus being transmitted via a donation of substances of human origin such as blood, organs, tissues and stem cells.In light of the current and ongoing situation with regards to COVID-19, we have also written to your Consultant to explore options should a situation arise which would prevent us providing future batches of Autologous serum, which include us potentially providing allogeneic serum eyedrops (serum eyedrops manufactured from a routine blood donor).In line with current practise, the Tissue & Eye Services Customer Care team will contact you prior to your current batch running out to arrange for your next donation to be planned. Tissue & Eye Services are working hard to maintain the supply of serum eyedrops to the many patients that we treat and due to this, I would ask that you only contact Tissue & Eye Services when you have six weeks supply of serum eyedrops remaining (if we haven’t contacted you already).I will write to you again should any circumstances change which may impact our ability to continue to provide your serum eyedrops.Thank you for your ongoing support during this difficult time.Yours sincerelyKyle BennettHead of Operations, Tissue & Eye Services ................
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