Job Description - Torbay



-345440-26035000Job DescriptionJob Title:Registration Officer Births, Deaths, Marriages and Civil PartnershipsTeam/Service:Register OfficeBusiness Unit:Commissioning AreaCommercial ServicesResponsible To: Superintendent Registrar (Registration Service Manager)Accountable To: Superintendent Registrar (Registration Service Manager)Salary Grade: Grade FSCP 12-17 (Grade F) Key Purpose of JobTo conduct and record Marriage, Civil Partnership, Citizenship and non-statutory ceremonies.Anticipated Outcomes of PostTo ensure an efficient and customer focused Registration Service for the general publicList Key Duties and accountabilities of the post To deal on a one-to-one basis with members of the public wishing to register a birth, death, still birth, marriage or Civil Partnership in accordance with the procedure laid down by the Registrar GeneralTo conduct and register marriages and Civil Partnerships as prescribed by the Registrar General which will require attendance at any approved premises, including the Register Office, other approved premises and local churches during weekdays, weekends and Bank HolidaysTo attend and/or conduct Citizenship Ceremonies as requiredTo conduct Civil Ceremonies (to include Renewal of Vows, Naming and Commitment Ceremonies)To deputise for the Superintendent Registrar and Senior Registration Officer in their absence through leave or incapacity and working Saturdays by rota, or to assist the Superintendent and Senior Registration Officer as required.To regularly and routinely attend staff meetings.To undertake and deliver the cascading of Training CoursesTo ensure the safekeeping of current registers in accordance with General Register Office guidelinesTo provide accurate and timely bookings of ceremonies To process adoption, re-registration and correction applications in accordance with the Registration handbook.To receive, receipt and archive Birth, Death and Marriage registers into the Superintendent Registrars custody.To raise and receipt purchase orders on the Council’s Financial Information Management System.To provide copies of certificates and information to the public as requiredTo provide appropriate returns to the Registrar General and/or Registration Service Manager/ Proper Officer as requiredTo study and implement new or revised Regulations as instructed in the Registrar General’s CircularsTo act as Nominated Officer for the Registration Service.To submit cash and financial records in an accurate and timely manner in accordance with Council and Registration guidelinesTo deal with personal, telephone and written enquiries relating to the above dutiesTo travel to and from the Area Office providing cover at Outstations (as appropriate) in accordance with the required opening hours and to transport the necessary stationery and security stock to deal with registrations as requiredTo conform to and actively commit to and promote Torbay Council’s Customer Service Standards both with internal and external customers when using any communication media including telephone, e-mail and face to faceGive examples of the typical types of problems and decisions the post will be required to makeThe Post Holder will be required to interpret birth, death, marriage and civil partnership law. On occasion exceptional circumstances may present concerning the Birth, Death or Marriage and they must be dealt with in a calm, accurate and professional wayThe Post Holder will be responsible for referring certain deaths to the Coroner if they are concerned regarding the details recorded on a Medical Certificate of Death or following information received from the Informant registering the Death.The Post Holder must be able to deal with nervous Brides and Grooms and large groups of guests in a friendly, professional manner and be able to deal with any problems which may present. E.g. The Groom stating just before the ceremony that the details he gave when giving Notice of Marriage were not entirely accurate. In this situation the Registrar must use their knowledge and professionalism to deal with the issue and decide whether or not to proceed with the ceremony.Budgetary / Financial Responsibilities of the postTo receive and account for Statutory Fees.Supervision / Line Management Responsibilities of the post ( Please show / provide organisation structure as an appendices, showing official reporting linesWorking Environment & Conditions of the postNormal working environmentPhysical Demands of the post Normal physical effortSpecific Resources used by the post NoneKey Contacts and RelationshipsExternal Registration colleagues within England and Wales, Government Bodies and other relevant authorities in accordance with the Registrar General’s regulations.The Coroner’s OfficeInternal Other Directorates within Torbay CouncilOther DutiesTo undertake additional duties as required, commensurate with the level of the job.Other InformationAll staff must commit to Equal Opportunities and Anti-Discriminatory Practice.The Council operates a Smoke-Free Policy and the post-holder is prohibited from smoking in any of the Council's buildings (including Council owned and Council leased buildings, but excluding designated areas in residential schemes), enclosed spaces within the curtilage of buildings, and Council vehicles. The Council does not permit smoking breaks within work time, however, in services where the flexi-scheme is in operation, employees may take reasonable break times outside of core hours, in accordance with flexi-time arrangements. Employees should follow the flexi-scheme procedure for agreeing time away from their duties in the normal manner with their immediate colleagues and line manager, with break start and finish times being recorded, as with any other break-time arrangement. The post-holder is expected to familiarise themselves with and adhere to all relevant Council Policies and Procedures.The post-holder must comply with the Council’s Health and Safety requirements as outlined in the H&S policy appropriate to the role.This post is based at [insert a location] but the post holder may be required to move their base to any other location within the Council at a future date. 31115-26035000Person SpecificationNote for CandidateAll CandidatesThe supporting statement on your application form will be used to assess ability to meet the essential requirements of the role, so you should explain how you meet each of the numbered essential requirements within your supporting statement. ?In a competitive situation, the desirable criteria may be taken into consideration, so you are encouraged to show how you also meet each of the desirable criteria.Candidates who consider that they have a disabilityReasonable adjustments will be made to the job, job requirements or recruitment process for candidates with a disability.If you consider yourself to have a disability you should indicate this on your application form, providing any information you would like us to take into account with regard to your disability in order to offer a fair selection interview.Where ever possible and reasonable we will make adjustments and offer alternatives to help you through the application and selection process. If you have indicated that you have a disability on your application form you will be guaranteed an interview if you clearly demonstrate in your supporting evidence how you broadly meet the essential requirements of the role. 31115-26035000Person SpecificationJob Title:Registration Officer of Births, Deaths, Marriages and Civil PartnershipsBusiness Unit:Commercial ServicesTeam/Service:Register OfficeEssential Skills and Effectiveness:Desirable Skills and Effectiveness:Experience of a customer focused, face to face, environment.Ability to communicate with people at all levels in a tactful, diplomatic and confident mannerAbility to handle confidential information sensitivelyA high degree of accuracy is requiredAbility to deal with distressed/bereaved peopleAbility to work to conflicting deadlines and achieve desired resultsAbility to prioritise own workloadEffective communication skillsEssential Knowledge:Desirable Knowledge:Knowledge and practical experience of MicrosoftKnowledge of DWP Tell Us Once applicationKnowledge of Registration Service Software and Registration on Line applicationsDetailed knowledge and practical experience of Registration policies, procedures and Law as a Registrar of Births, Deaths, Marriages and Civil PartnershipsEssential Experience/Achievements:Desirable Experience/Achievements: Experience of working within a customer based environmentExperience of working in an environment where a high level of accuracy is requiredEssential Qualifications/Professional Memberships:Desirable Qualifications/Professional Memberships:Essential – Other requirements of the job role Ability to travel efficiently around the BayAbility to accommodate unsociable hoursNovember 2020 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download