Advanced Communication Skills

[Pages:274]Advanced Communication Skills

DENG401

Editor Dr. Gowher Ahmad Naik

lpude.in DIRECTORATE OF DISTANCE EDUCATION

ADVANCED COMMUNICATION SKILLS

Edited By Dr. Gowher Ahmad Naik

ISBN: 978-93-87034-59-4 Printed by

EXCEL BOOKS PRIVATE LIMITED Regd. Office: E-77, South Ext. Part-I, Delhi-110049 Corporate Office: 1E/14, Jhandewalan Extension, New Delhi-110055

+91-8800697053, +91-011-47520129

info@projects@ internationalalliance@

for Lovely Professional University

Phagwara

CONTENTS

Unit 1:

Simple Rule for Pronunciation & Intonation

1

Balkar Singh, Lovely Professional University

Unit 2:

Presentation Skill

41

Gowher Ahmad Naik, Lovely Professional University

Unit 3:

Interview Skills

58

Gowher Ahmad Naik, Lovely Professional University

Unit 4:

Working with Customers

86

Sandeep Kumar Sharma, Lovely Professional University

Unit 5:

Improving Informal Communication

102

Sandeep Kumar Sharma, Lovely Professional University

Unit 6:

Group Discussion

124

Gowher Ahmad Naik, Lovely Professional University

Unit 7:

Reading Skills

133

Gowher Ahmad Naik, Lovely Professional University

Unit 8:

Comprehension

153

Gowher Ahmad Naik, Lovely Professional University

Unit 9:

Basic Grammar

163

Jayatee Bhattacharya, Lovely Professional University

Unit 10:

Basic Sentence Patterns

178

Sukhvinder Kaur, Lovely Professional University

Unit 11:

Conditional Sentences

193

Gowher Ahmad Naik, Lovely Professional University

Unit 12:

Subordinating Conjunctions

208

Gowher Ahmad Naik, Lovely Professional University

Unit 13:

Correlative Conjunctions

221

Gowher Ahmad Naik, Lovely Professional University

Unit 14:

One Word Substitution

227

Hardeep Singh, Lovely Professional University

Unit 15:

Business Report Writing

237

Jayatee Bhattacharya, Lovely Professional University

Unit 16:

Academic Report Writing

255

Jayatee Bhattacharya, Lovely Professional University

Corporate and Business Law

6

LOVELY PROFESSIONAL UNIVERSITY

SYLLABUS

Advanced Communication Skills

Objectives:

The course aims at improving student's basic grammar, sentence construction and vocabulary.

Attempt to enhance student's comprehension and writing skills.

Interest in language and vocabulary improvement sought through mind and word games.

To teach and develop student's habit of consulting dictionary for usage of words, correct spellings and pronunciation.

To enhance confidence in public speaking.

S. No. A

B C D

Description Speaking skills ---to enhance the basic speaking skills, one needs apt language and the correct pronunciation. 1. Simple rules of pronunciation and intonation 2. Formal oral presentations--- Power point presentations or presentations using other visual aids followed by actual practice of it. 3. INTERVIEW SKILLS--[ types of interviews , employer's expectations, types of questions, some standard questions , answering techniques, mock interviews ] 4. Working with Customers--- essential speaking elements needed to communicate with the customers--[apt questions to determine the context, apt responses to put them at ease, apt responses to acknowledge their efforts, using listener cantered language, asking questions to understand their problems , establish rapport , denying requests, coping with angry customers. 5. Improving informal communication--speaking persuasively, negotiating effectively, managing conflicts 6. Formal and regularly used expressions in given situations 7. Group discussions---- a detailed briefing of do's and don'ts followed by GD's based on topics relevant to their field. Kinds of GD's--to convey information or to instruct or solve problems or to take decisions Reading skills--skills we need to read successfully 8. reading strategies / techniques / types ? equipped with separate and adequate reading passages to practice the skill 9. comprehension of written texts ---selecting information, identifying topic ?shift, cause ?effect, point of view [ the texts are articles / editorials etc., from varied streams of subjects] 10. Aesthetic reading skill- poem-- "Raisin In the Sun" ? Langston Hughes --"ways to kill a Man"--Edwin Brock Writing skills ? to reinforce the grammatical structures 12. GRAMMAR ? SUBJECT ? VERB agreement 13. Basic sentence patterns 14. Conditional sentences 15. Subordinating Conjunctions 16. correlative conjunctions 17. one word substitutes Writing skills to enhance formally structured effective official writing 18. understanding Reports and Proposals 19.Types of reports 20. structure and layout of a Formal report--writing the beginning / the body / end matter 21. Business reports 22. Writing short Reports 23. Proposal writing And Process Description 24. Technical proposals 25. Writing Proposals 26. Supplementary Parts / Appended Parts 27. Citing sources

Balkar Singh, Lovely Professional University

Unit 1: Simple Rule for Pronunciation & Intonation

Unit 1: Simple Rule for Pronunciation & Intonation

CONTENTS Objectives Introduction 1.1 Pronunciation 1.2 Word stress 1.3 Vowels 1.4 Linking 1.5 Intonation 1.6 Schwa 1.7 Summary 1.8 Keywords 1.9 Self Assessment 1.10 Review Questions 1.11 Further Readings

Objectives

After studying this unit, you will be able to: Explain the importance of `word stress' Recognise the vowels known and their linkage to pronunciation. Discuss Simple rule for Pronunciation & Intonation Describe intonation and schwa

Introduction

English pronunciation can be tricky indeed but there are numerous ways to practice and numerous resources to help guide you. Many of the resources are free, online, right at your fingertips and specialize in those learning the language pronunciation for the first time with English as a second language. We communicate with each other largely through speech. Clear and accurate pronunciation is therefore immensely important. At times, however, we may be stumped by questions such as the following: How should we pronounce the words anemone, lapel or hyperbole? Which syllable in Singapore should we stress? Do we pronounce the l in salmon? And are there any common words in English that are frequently mispronounced? Such questions on pronunciation may seem endless, but the solution is not as difficult as we may think. With a good dictionary, and knowledge of the International Phonetic Alphabet (IPA) and some simple rules of pronunciation, most of us will be able to find out very quickly the proper pronunciation of various words, and the differences, if any, in how they are pronounced in the major varieties of English (e.g., American English, British English). There are also many words that have the same vowel pronunciation but use different combinations of vowels to produce those sounds. A few examples of those include reign, in which the "ei" sounds like "ay," plane,

Notes

LOVELY PROFESSIONAL UNIVERSITY

1

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download