VOLUNTEER STATE COMMUNITY COLLEGE
DYERSBURG STATE COMMUNITY COLLEGE
SUPPORT STAFF PERFORMANCE REVIEW
Name_____________________________ Title_________________________________
Department_________________________ Period of Evaluation____________________
Annual Review ________ Probationary Review ________
Job description attached: Yes _____ No _____
Job description updated: Yes _____ No _____
The purpose of evaluation is to assist the employees in improvement of future job performance. Comments are required on any score other than #3 “Meets Expectations”. If the spaces provided for comments are inadequate, additional pages should be attached. When the evaluation form has been completed, it should be reviewed with the staff member with sufficient time to discuss all aspects of his/her performance.
RATING FACTOR
1. Unsatisfactory: Inadequate Performance, frequently falls
short of expected results.
2. Needs Improvement: Marginal performance, borderline,
questionable, fair, must improve to satisfy
position requirements.
3. Meets Expectations: Results achieved meet the job requirements,
consistently achieves expected results; rarely
falls short of achieving what is expected.
4. Exceeds Expectations: Results achieved exceed the job consistently,
seeks out opportunities for better ways to
achieve better results; overall job
performance is superior.
5. Outstanding: Results achieved consistently exceed the
requirement of the job, contribution far
exceeds what is normally expected;
exceptional performance.
Performance Indicator Rating: 1. Unsatisfactory
2. Needs Improvement
3. Meets Requirements
4. Exceeds Requirements
5. Outstanding
DEPENDABILITY / INITIATIVE Rating: ______
The extent to which an employee effectively and enthusiastically accomplishes assignments with minimal supervision.
• Adapts to change
• Follows-through on work assignments
• Independently contributes ideas and suggestions
• Takes on new responsibilities
• Willing to assist co-workers
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
INTERPERSONAL RELATIONS Rating: ______
The degree to which the employee shows understanding and sensitivity to needs and problems of others.
• Accepting advice and counseling from supervision
• Actions are intended to calm, diffuse, and be helpful
• Contribution to unit morale
• Working cooperatively and interacts positively with the public, peers, and subordinates
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
INITIATIVE Rating: ______
The degree to which the employee independently performs and accomplishes assignments.
• Acts independently within established guidelines
• Assertive and a self-starter
• Can be relied on to complete assignment
• Promptly undertakes problems and devises solutions
• Requires minimal supervision
• Willingly accepts responsibility
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
JOB KNOWLEDGE Rating: ______
The demonstration of technical, administrative, managerial, supervisory, or other specialized knowledge required to perform the job. Consider the degree of job knowledge relative to length of time in the current position.
• Has general knowledge and skill to perform the job
• Possesses a level of knowledge of internal policies and procedures
• Understands and correctly completes documents (forms, files)
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
PLANNING AND ORGANIZING Rating: ______
The extent, to which the employee plans, organizes and implements tasks or programs.
• Demonstrates effective use of time and facilities subject to their control
• Effectively manages tasks or program assignments including follow-through and delegation
• Maintains a clear grasp of daily tasks
• Meets deadlines
• Prioritizes duties in a manner consistent with organizational objectives
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
PROBLEM SOLVING AND DECISION MAKING Rating: ______
Degree to which employee demonstrates ability to clearly isolate, define and seek solutions to problem areas.
• Effectively identifies and evaluates alternative solutions
• Flexible in modifying decisions
• Makes decisions consistent with skills and experience
• Recognizes decisions that have to be deferred until all pertinent facts are gathered and analyzed
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
PRODUCTIVITY Rating: ______
Degree to which the employee produces the expected quality and quantity of assignments.
• Attains conclusive measurable results
• Completes assignments on time and to specifications
• Maintains control and work pace
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
PROFESSIONAL DEVELOPMENT *Personal Learning Plan Rating: ______
Degree to which employee is willing to enhance professional development.
• Willingness to update skills by attending seminars, workshops, and courses
• Willingness to project a professional image
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
QUALITY OF WORK Rating: ______
The ability to set high standards for own personal performance; strive for quality of work; set forth extra effort to ensure quality of work.
• Consistently delivers what is required when required
• Demonstrates accuracy, thoroughness, and reliability
• Develops and implements new solutions, procedures and concepts
• Pays attention to detail
• Shows organization and completeness
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
WORK HABITS Rating: ______
The manner in which an employee conducts his or herself in the working environment.
• Adheres to policies and procedures
• Demonstrates effective time management skills
• Demonstrates positive support of college
• Displays professionalism
• Maintains regular attendance and reports to work on time
• Exhibits positive attitude
Comments: ____________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
What are the individual’s primary strengths?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Identified areas for improvements?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Considering the individual’s strengths and area for improvement, what actions (by the individual, the supervisor or the organization) will help him/her improve job performance?
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
Rating Scores: 5=Outstanding
4=Exceeds expectations
3=Meets expectations
2=Needs Improvement
1=Unsatisfactory
#Categories “Outstanding” = __________x 5= ___________
#Categories “Exceeds expectations” = __________x 4= ___________
#Categories “Meets expectations” = __________x 3= ___________
#Categories “Needs Improvement” = __________x 2= ___________
#Categories “Unsatisfactory” = __________x 1= ___________
Total = ________
Divide by 10 (number of questions)
Overall Performance Rating: ___________
[pic]
Signatures:
Employee________________________________ Date__________________
Supervisor/Evaluator______________________ Date__________________
Reviewer_________________________________ Date__________________
President_________________________________ Date__________________
Employee’s response to or comments on his/her evaluation:
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
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