Job Description Community Support Worker

[Pages:4]Job Description Community Support Worker

Location: Accountable to: Hours:

Contract Terms:

Community based, in client's homes across Hertfordshire Service Manager Full or Part time Minimum 16 hours per week to cover 7am ? 10pm 7 days per week Guaranteed or flexible depending on hours worked

Purpose of the role Respond to the needs of client's through the delivery of Carers respite breaks and homecare services. Provide person centred support to clients to help them maintain their independence and to remain in their own home. Listen and understand client's needs to support them in achieving their goals and desired outcomes as identified in their care plan. Assist clients with social, domestic and personal care as needed, maintaining dignity and respecting confidentiality at all times.

Key Responsibilities

Social and Emotional Support Provide unpaid family carers with a respite break from their caring role. Escort clients to attend social clubs and trips out that promote their wellbeing and keeps them connected with their local community. Provide emotional support to the family as part of a caring team.

Personal Care Assist with getting up and ready for the day to include all aspects of personal care. Support the management of medication through prompting, administering or collection from pharmacy Prepare and cook meals

Administration Ensure care plans are implemented and updated in line with client needs. Liaise regularly with the Crossroads Care Management team to ensure central systems are updated in line with any changes in client information or care needs. Ensure any safeguarding concerns are reported in line with organisational guidelines. Respond appropriately to complaints and concerns from families ensuring the care management team are advised in line with organisational guidelines. Contribute to the development of Crossroads Care Services by providing new ideas and having a flexible approach to an evolving service.

Person Specification

Post of: Community Support Worker

Qualifications

QCF/NVQ Health and Social Care Diploma Level 2 or a willingness to undertake

Experience

Professional or personal experience of providing care for families, vulnerable adults and / or children

Skills & Competencies

Ability to communicate using the English language both verbally and in writing.

Able to develop good working relationships with clients while maintaining appropriate professional boundaries.

Able to work independently and take initiative while working within Crossroads Care policies, procedures and guidance.

Able to demonstrate care and respect for vulnerable adults and children. Be committed to safeguarding and promoting the welfare of vulnerable

adults and children. Able to demonstrate good verbal and written communication skills. Ability to deal with sensitive personal care issues. An understanding and ability to apply in own work practice the principles of

equality of opportunity and confidentiality. An understanding of the needs of carers. A commitment to the objectives and ethos of Crossroads Care. A current driving licence, own car and business insurance.

Drivers will only be permitted to carry clients if they have held a driving licence for at least one year and have no more than six points on their licence. A willingness to undergo screening appropriate to the post, including checks with past employers and the Criminal Records Bureau.

Homecare Services Pay rates ? p/hr for hours worked directly with clients

Mon ? Fri 8am ? 6pm Mon ? Fri 6pm ? 7am Weekends All hours Bank Holidays All hours

10.00 11.00 12.50 15.00

Homecare services are a minimum of 30 minutes, 7 days a week, 7am ? 10pm If you work more than 21 hours per week, a 2% bonus is applied on all hours

Respite Services Pay rates per visit for hours worked directly with clients

3 hour visits Mon ? Fri

2 hour visits Mon ? Fri

1 hour visits Mon ? Fri

Out of Hours Mon ? Fri

6pm ? 8am & Weekends

Bank Holidays

Level 2 Qualified* 25.56 17.04 8.52 10.06 10.35

Unqualified 24.72 16.48 8.24 9.78 10.35

Respite services are usually 3 hours, Monday ? Friday 9am ? 5pm If you work more than 21 hours per week, a 2% bonus is applied on all hours Pay rates increase after 1 year's service *Level 2 Health and Social Care

Travel time Mileage

Other payments ? for all services

?8.21 per hour or part of 40p per mile

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download