PDF Student Complaint Information by State and Agency
[Pages:7]Student Complaint Information by State and Agency
June 2019 update
Please note: Whenever possible this report used information provided by the state agency and originally through the no longer live SHEEO Survey. In some cases, email correspondence and web site reviews were also incorporated.
State
Agency Name
Link to and/or Information about Complaint Process(for in-state complaints and activities outside of SARA)
Alabama
Alaska American Samoa Arizona Arkansas
Alabama Commission on Higher Education Office of Institutional Effectiveness and Planning ACCS Private School Licensing Division Alaska Commission on Postsecondary Education
Complaints for out-of-state institutions are referred to the ACCS Private School Licensure. Please see the ADPE link below. For in-state institutions, contacts are posted to the ACHE website at on Page 7
unknown
Arizona State Board for Private Postsecondary Education Arkansas Department of Higher Education Arkansas State Board of Private Career Education
California
Bureau for Private Postsecondary Education
*note currently only for institutions regulated by BPPE.
*note that the CA AG Office may take complaints against any business but does not offer a process to act on complaints for the student's benefit.
Colorado
Connecticut
Delaware
District of Columbia Federated States of Micronesia Florida
Georgia Guam Hawaii
Idaho Illinois
Colorado Department of Higher Education AND Private Occupational Schools The Office of Financial and Academic Affairs for Higher Education Delaware Department of Education
The Delaware Department of Education will investigate complaints. Such complaints must be in writing and verified by the signature of the person making the complaint. Oral, anonymous or unsigned complaints will not be investigated. Until the web site is functional, please write or call for more information. The Delaware Department of Education; Teacher and Administrator Quality; John W. Collette Resource Center; 35 Commerce Way; Dover, DE 19904. The Delaware Department of Education phone number is 302-857-3388. No form found for Non-SARA Complaints.
Education Licensure Commission
unknown
Commission for Independent EducationDepartment of Education
Nonpublic Postsecondary Education Commission
unknown
Hawaii PostSecondary Education Authorization Program Idaho State Board of Education Illinois Board of Higher Education
Indiana Iowa
Indiana Department of Workforce Development Indiana Commission on Proprietary Education Iowa College Student Aid Commission
Kansas
Kansas Board
of Regents
t_process
Kentucky Louisiana
Kentucky Council on Postsecondary Education Kentucky Commission on Proprietary Education Louisiana Board of Regents
Students may contact the state AG's office. AG Office may take complaints against any business but does not offer a process to act on complaints for the student's benefit. No non-SARA complaint process.
Maine
Proprietary Schools
Maine Department of Education, Office of Higher Education Services
df - AG's office - AG Office may take complaints against any business but does not offer a process to act on complaints for the student's benefit.
No posted non-SARA complaint process through the higher education agency for Maine institutions.
Maryland Massachusetts
Maryland Higher Education Commission Office of Private Occupational School Education Massachusetts Department of Higher Education
tments.aspx
Michigan Minnesota Mississippi
Missouri Montana Nebraska
Nevada New Hampshire
Michigan Department of Licensing and Regulatory Affairs Minnesota Office of Higher Education Mississippi Commission on College Accreditation Commission on Proprietary School and College Registration Missouri Department of Higher Education Montana University System, Montana Board of Regents Nebraska Department of Education, Private Postsecondary Career Schools Nebraska Coordinating Commission for Postsecondary Education Nevada Commission on Postsecondary Education Department of Education, Division of Higher Education, Higher Education Commission
New Jersey
New Mexico New York North Carolina
North Dakota
Northern Marianas Islands Ohio
New Jersey Department of Labor and Workforce Development, Center for Occupational Employment Information Office of the Secretary of Higher Education New Mexico Higher Education Department Office of College and University Evaluation Adult Career and Continuing Ed. Services The University of North Carolina Board of Governors The North Carolina Community College System (Office of Proprietary School Services) North Dakota State Board for Career and Technical Education North Dakota University System
unknown
The Ohio Board of Regents Ohio State Board of Career Colleges and Schools
Oklahoma
Oklahoma State Regents for Higher Education Oklahoma Board of Career and Technology Education The Oklahoma Board of Private Vocational Schools
Oregon
Pennsylvania Puerto Rico Republic of Palau Republic of the Marshall Islands Rhode Island
South Carolina
South Dakota
Tennessee
Office of Degree Authorization Department of Education Private and Career Schools Office Department of Education
Puerto Rico Council on Education
Rhode Island Board of Governors for Higher Education South Carolina Commission on Higher Education Secretary of State (South Dakota Attorney General) Tennessee Higher Education Commission
NONE LISTED - in English Difficulty with google translate as well. unknown unknown
erInformation.aspx
Texas U.S. Virgin Islands Utah Vermont Virginia
Washington
West Virginia
Wisconsin Wyoming
Texas Higher Education Coordinating Board
Unknown
Utah Division of Consumer Protection Vermont State Board of Education Private & Outof-State Postsecondary Education, State Council of Higher Education for Virginia Washington Student Achievement Council Washington Workforce Training and Educ. Coord. Board WV Higher Educ. Policy Commission WV Council for Community & Technical College Education Wisconsin Educational Approval Board
Wyoming Department of Education
*Originally based upon the SHEEO (State Higher Education Executive Officers) "Compendium of (State Authorization) Laws and Regulatory Practices," this summary was created with support from WCET's (WICHE Cooperative for Educational Technologies) State Authorization Network. SHEEO and WCET collaborated in directing the work of NCHEMS (National Center for Higher Education Management Systems) in gathering, updating, and compiling the information.
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