Baylor University



PHIL VAN AUKEN PERSONALIZED BIO(Van Auken is a Dutch name; Van means “from” & Auken is the name of the city where my ancestors came from in the Netherlands.) I was born and reared in El Paso, TX (1948), where I absorbed considerable ethnic diversity growing up--not only Latin culture, but also people from many other parts of the USA and world. I lived and went to schools near Fort Bliss (the world’s largest basic training military facility) in El Paso with military “brats” from numerous ethnic and national pedigrees. I lived in a barely-middle class El Paso neighborhood, where I saw/experienced a lot of life, sometimes raw. I consider growing up in El Paso about the best thing that ever happened to me. I thought cultural diversity was normal until my dad’s job in the natural gas industry was transferred to Odessa, TX (1964) where everyone looked the same but tawked with a twang! I finished high school in Odessa (Permian HS), where I met my wife, Carolyn. For several summers I worked in 7-11 stores and for a large petrochemical plant. I attended Odessa Community College (1966-1968) and then married Carolyn and moved back to El Paso to finish college at UT-El Paso (UTEP). Carolyn got her “PHT” degree (Put Husband Through). At UTEP I worked as a part-time “gopher” for management professor/business consultant, Charlie Stenicka. I also did jobs for lawyer/state legislator Skip Scoggins who headed up the El Paso Employer’s Association (kinda like the typical Chamber of Commerce). Between these dual part-time jobs, I saw up-close and personal more of the real world than I bargained for: labor union conflict and corporate politics at El Paso’s own Farah Manufacturing (then one of the largest leisure wear companies in the world); production line design and (mis)management, family feuding, and exploitative labor practices at Tony Lama Boot Company (world’s largest hand-made boots, also headquartered in El Paso); the local Coors beer distributorship (where Charlie Stenicka designed and help run one of the most successful experiments ever in self-managed teams); and the Popular Department Store group (at the time, El Paso’s biggest and most respected retailer), where I learned about the invisible realities of retailing and business in general. I also did my first management training seminar for Popular’s department heads. At the EP Employer’s Association, I wrote a bi-weekly newsletter for their members, conducted market surveys, and was a “fly on the wall” at a number of “power lunches” Skip Skoggins masterminded as part of his political networking. I was around VIPs quite often, including national and state political leaders, federal, state, and local judges, and a number of big time CEOs. (El Paso was a magnet for politicians and government officials on the make with the Hispanic community/Mexico and the military). My college years were smack dab in the middle of the biggest social revolution since the US Civil War: the detested Vietnam war; “hippy” free love communes; college student violent protests; emergence of the drug culture and feminism; “acid rock” music and the Beatles; serial political assassinations; racial radicalism; southern desegregation; and the space race. Whew--those were definitely not the good old days!After graduating from UTEP (1970), I wasn’t sure what I wanted to do, so Carolyn and I headed to (the nearest) grad school at Texas Tech in Lubbock (pronounced Lub-uck, not Lubick”). I got my MBA (1972) and then enrolled in the business doctoral program, finishing in 1976. I worked part-time at Tech, first as a systems analyst (heading up a three-year, three-staff-members project to develop a complete systems and procedures manual (several hundred pages of flow charts and procedural directions) for all Tech administrators (from secretaries to the Vice Presidents) to use. In that job I talked/consulted with practically every administrator on campus in capturing the steps and processes involved in their peculiar administrative functions. Before the job was over, I went to and through every nook and cranny on campus, including doors, offices, warehouses, gyms, practice fields, stadiums, dorms, agricultural buildings, experimental crops, parking lots, laboratories, music studios, storage deports, rest rooms, and even a few windows (!). I officed on the top floor of the 12-story business school (served by only two slow elevators). Being young, energetic, and impatient, I usually headed to my office up the stairwell two-stairs at a time. Sometimes I raced a new, young management professor I had for class up the stairs. (For some reason, he won every race!) For my last three years of class work and research, I taught two undergrad classes per semester. The whole time I was at Tech, the B-school was in political uproar, as the university had just shifted to a “publish-or-perish” role for faculty. A tough (his last name was Steel), “hit-man” dean was hired specifically to get rid of all “dead wood” (non-publishing) business faculty. The ensuing warfare (which I could easily write a thousand pages about) went on the whole time I was a grad student. I was a (wide-eyed) eye witness to dirty politics and nasty organizational conflict on a daily basis--definitely a different sort of higher education. Upon surviving Tech, Carolyn and I needed to see some different terrain, so I landed my first full-time teaching position at Western Kentucky University (the “Hilltoppers”) in Bowling Green, KY (about 30 miles due north of Nashville, TN). We lived in a beautiful, fully-cared for home owned by the university (with century-old bricks made by “Shakers”) and got to enjoy the “smoky” mountains of western Kentucky/northern Tennessee and a very different climate from Texas. The school even had canon “ramparts” (firing platforms) left over from the Civil War. Great place, great people, great times, but Carolyn and I knew we really needed to get back to Texas, friends, and family, so I accepted a teaching position in Baylor’s business school in 1978…and stayed. In my Bear years, I have taught a variety of management and international business classes and engaged in steady consulting (see accompanying sheet), keeping one foot planted in the “real” world (hopefully to enhance my teaching). I helped start and run the Baylor Center for Church Management for several years and wrote a number of practical articles and two books for non-profit social service organizations (if you’re interested, click the “Phil’s Writing” link on my homepage). My two most recent (online) books are used to certify professionals in team-building (prof Charlie Stenicka’s legacy to me) and mastery of 21st century leadership and managerial tools. This self-administered certification process is also available (click “Professional Development Certification” on the course website page) at no cost/no classes to BU students interested in pre-graduation professional development and in strengthening their resumes.Carolyn and I reared three children (Matt, Cindy, and Daniel) and now spend gobs of time with our three grandchildren (Jonathan, Lauren, and Ryan). Ballroom dancing (including teaching it) is our favorite recreational activity is. We attend Saint Matthew Lutheran Church in Waco, where I occasionally fill-in for the pastor as a certified “parish lay leader.” I have also served as a volunteer chaplain’s assistant in a number of county jails and state prisons. My favorite personal “hobbies” are listening to music (especially classic American jazz music), and reading non-fiction (biographies of creative people, philosophy and theology, and cultural history). Please feel free to call me Phil.PVA REAL WORLD EXPERIENCEOdessa TX blue collar sweat labor (4 summers)El Paso Products Co. petrochemicals plant complex7-11 convenience storeTemp worker for warehouses, pipe inspectors, mowing crews, etc.Texas Tech University (2 years, part-time)Texas Tech systems analyst; developed flowchart comprehensive manual of campus systems-and-procedures El Paso TX (last 2 undergraduate years working as a “gopher” for a UTEP business consultant professor of mine)Coors distributorship (self-directed team-building)El Paso Employer’s Association (newsletter writer)Popular Department Stores (supervisory seminar for store department managers)Tony Lama handmade boot company (production line efficiency analysis)Central TX consulting (team-building and effectiveness of managers and board members)Better Business Bureau Educational Foundation Serving the Heart of TexasCaritas of WacoCentex Prison FellowshipCentral Texas World Hunger ReliefEducation Foundation of the Heart of TexasEight churchesHeart of Texas Better Business BureauHeart of Texas Enterprise AllianceHeart of Texas Homeless CoalitionJaynes, Reitmeier, Boyd & Therrell, P.C.Mission WacoParents for Public SchoolsTexas Baptist ConventionWaco Better Business BureauWaco Economic Opportunity Advancement CorporationWaco Veterans Administration HospitalU.S. consulting (business strategy; conflict resolution; managerial effectiveness)Century Crafts and Craftown, Bowling Green, KentuckyFarm Bureau, Nashville, TennesseeMammoth Cave Production Credit Association, Bowling Green, KentuckyNyack College, Westchester County, New YorkThe Village Shop, Bowling Green, KentuckyVillage Presbyterian Church, Prairieville, KansasManagement and team building seminarsAmerican QuasarBaptist Children’s Homes of OklahomaBaylor University Continuing EducationColumbia Gulf TransmissionDelta Kappa GammaElectric Utilities AssociationHotel Dieu (El Paso)Hotel Dieu (New Orleans)M&M MarsMotorolaNational Association of Church Business AdministrationNational Credit Management AssociationPetroleum Equipment Suppliers AssociationBaptist General Convention of TexasPrison Fellowship, Central Texas ministryProvidence Hospital (Waco)SONATSouthern Baptist Church Business Administration AssociationSouthern Gas AssociationSt. Paul Hospital (Dallas)Texas Baptist MissionsVan Tran ElectronicsWaco Economic Opportunity Advancement CorporationWaco Independent School DistrictWeyerhauserMiscellaneous Baylor Administrative ExperienceChair, management Department (2 years)Co-Director, Center for Church Management (4 years)“I’ve Been Everywhere” levels of public schools; Beer distributors; Better Business Bureau; Blue & white collar; Boards; Book publishers; Business executives and owners; Chamber of Commerce; Classical music venues; Convenience store operations; Countless committees and several boards; CPA firms (local); Dance studios; Death beds; Department stores; Diverse ethnicities and several different languages; Drug addicts; Entertainers and promoters; Executive level of universities; Farms; Food pantries; Funerals and funeral home owners; Government agencies (local and regional); Homeless people; Large & small hospitals; Libraries of all kinds; Machine shops; Maintenance employees and janitors; Manufacturers (high & low tech); Men’s clothing store; Military forts; Multiple denominational churches; Museums; Numerous non-profits charities and social service orgs; Nursing homes and retirement centers; Oil companies; Opera singers; Operating rooms; Petrochemical plants; Prisons and county jails; Professional musicians; Rock bands; Tattoo parlors; Universities and colleges; Warehouses Management Books all available free online, PVA website Blueprints for Success in Non-Profit Organizations (PVA online)Experiencing Entrepreneurship and Small Business Management (Prentice-Hall)Innovative Professional Success: Becoming a Professional Playmaker (PVA online)The Well-Managed Ministry (Victor Press)Virtual Teamwork: Building Your Own Professional Community of Productivity and Meaning (PVA online)C’est moi ................
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