EXAM CRAM: CompTIA® A+® Core 1 (220-1001) and Core 2 …
CompTIA? A+?
Core 1 (220-1001)
and
Core 2 (220-1002)
David L. Prowse
CompTIA? A+? Core 1 (220-1001) and Core 2 (220-1002)
Exam Cram
Copyright ? 2020 by Pearson Education, Inc.
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ISBN-13: 978-0-7897-6057-9
ISBN-10: 0-7897-6057-6
Library of Congress Control Number: 2019944169
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Warning and Disclaimer
This book is designed to provide information about the CompTIA A+ Core 1
(220-1001) and Core 2 (220-1002) exams for the CompTIA A+
certification. Every effort has been made to make this book as complete and
as accurate as possible, but no warranty or fitness is implied.
Editor-in-Chief
Mark L. Taub
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Cleveland
Managing Editor
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Contents at a Glance
Part I: Introduction to Core 1 (220-1001)
Core 1 (220-1001) Domain 1.0: Mobile Devices
CHAPTER 1
Laptops, Part 1
7
CHAPTER 2
Laptops, Part 2
29
CHAPTER 3
Smartphones, Tablets, and Other Mobile Devices,
Part 1
47
Smartphones, Tablets, and Other Mobile Devices,
Part 2
65
CHAPTER 4
Core 1 (220-1001) Domain 2.0: Networking
CHAPTER 5
Ports, Protocols, and Network Devices
89
CHAPTER 6
SOHO Networks and Wireless Protocols
111
CHAPTER 7
Networked Hosts and Network Configuration
133
CHAPTER 8
Network Types and Networking Tools
151
Core 1 (220-1001) Domain 3.0: Hardware
Cables and Connectors
169
CHAPTER 10
RAM and Storage
187
CHAPTER 11
Motherboards and Add-on Cards
215
CHAPTER 12
CPUs
233
CHAPTER 13
Peripherals and Power
249
CHAPTER 14
Custom PCs and Common Devices
271
CHAPTER 15
Printers and Multifunction Devices
287
CHAPTER 9
Core 1 (220-1001) Domain 4.0: Virtualization and Cloud Computing
CHAPTER 16
Cloud Computing and Client-side Virtualization
311
Core 1 (220-1001) Domain 5.0: Hardware and Network Troubleshooting
CHAPTER 17
Computer Troubleshooting 101
CHAPTER 18
Troubleshooting Motherboards, CPUs, RAM, and Power 337
CHAPTER 19
Troubleshooting Hard Drives and RAID Arrays
353
CHAPTER 20
Troubleshooting Video Issues and Mobile Devices
365
CHAPTER 21
Troubleshooting Printers
381
CHAPTER 22
Troubleshooting Wired and Wireless Network Problems 393
A+ Core 1 (220-1001) Practice Exam
329
399
iv
CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Exam Cram
Part II: Introduction to Core 2 (220-1002)
Core 2 (220-1002) Domain 1.0: Operating Systems
CHAPTER 23
Operating System Types and Windows Versions
449
CHAPTER 24
Operating System Installation
471
CHAPTER 25
Microsoft Command Line Tools
487
CHAPTER 26
Microsoft Operating System Features and Tools, Part 1 511
CHAPTER 27
Microsoft Operating System Features and Tools, Part 2 529
CHAPTER 28
Windows Control Panel Utilities
547
CHAPTER 29
Windows Networking and Application Installation
567
CHAPTER 30
Linux and macOS Tools
585
Core 2 (220-1002) Domain 2.0: Security
CHAPTER 31
Physical and Logical Security
603
CHAPTER 32
Wireless Security, Malware, and Social Engineering
623
CHAPTER 33
Windows Security Settings and Best Practices
645
CHAPTER 34
Mobile Device Security
669
CHAPTER 35
Data Destruction and SOHO Security
683
Core 2 (220-1002) Domain 3.0: Software Troubleshooting
CHAPTER 36
Troubleshooting Microsoft Windows
703
CHAPTER 37
Troubleshooting PC Security Issues and
Malware Removal
723
Troubleshooting Mobile Operating Systems
737
CHAPTER 38
Core 2 (220-1002) Domain 4.0: Operational Procedures
Documentation, Change Management, and Disaster
Recovery
755
CHAPTER 40
Safety Procedures and Environmental Controls
779
CHAPTER 41
Incident Response, Communication, and
Professionalism
797
Basic Scripting and Remote Access Technologies
813
CHAPTER 39
CHAPTER 42
A+ Core 2 (220-1002) Practice Exam
CHAPTER 43
837
Getting Ready for the Exams, and Farewell
879
Index
887
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