EXAM CRAM: CompTIA® A+® Core 1 (220-1001) and Core 2 (220-1002)
CompTIA? A+? Core 1 (220-1001)
and Core 2 (220-1002)
David L. Prowse
CompTIA? A+? Core 1 (220-1001) and Core 2 (220-1002) Exam Cram
Copyright ? 2020 by Pearson Education, Inc.
All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.
ISBN-13: 978-0-7897-6057-9
ISBN-10: 0-7897-6057-6
Library of Congress Control Number: 2019944169
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Warning and Disclaimer This book is designed to provide information about the CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) exams for the CompTIA A+ certification. Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied.
Editor-in-Chief Mark L. Taub
Product Line Manager Brett Bartow
Executive Editor Paul Carlstroem
Development Editor Christopher A. Cleveland
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Contents at a Glance
Part I: Introduction to Core 1 (220-1001)
Core 1 (220-1001) Domain 1.0: Mobile Devices
CHAPTER 1 Laptops, Part 1
7
CHAPTER 2 Laptops, Part 2
29
CHAPTER 3 Smartphones, Tablets, and Other Mobile Devices,
Part 1
47
CHAPTER 4 Smartphones, Tablets, and Other Mobile Devices,
Part 2
65
Core 1 (220-1001) Domain 2.0: Networking
CHAPTER 5 Ports, Protocols, and Network Devices
89
CHAPTER 6 SOHO Networks and Wireless Protocols
111
CHAPTER 7 Networked Hosts and Network Configuration
133
CHAPTER 8 Network Types and Networking Tools
151
Core 1 (220-1001) Domain 3.0: Hardware
CHAPTER 9 Cables and Connectors
169
CHAPTER 10 RAM and Storage
187
CHAPTER 11 Motherboards and Add-on Cards
215
CHAPTER 12 CPUs
233
CHAPTER 13 Peripherals and Power
249
CHAPTER 14 Custom PCs and Common Devices
271
CHAPTER 15 Printers and Multifunction Devices
287
Core 1 (220-1001) Domain 4.0: Virtualization and Cloud Computing
CHAPTER 16 Cloud Computing and Client-side Virtualization
311
Core 1 (220-1001) Domain 5.0: Hardware and Network Troubleshooting
CHAPTER 17 Computer Troubleshooting 101
329
CHAPTER 18 Troubleshooting Motherboards, CPUs, RAM, and Power 337
CHAPTER 19 Troubleshooting Hard Drives and RAID Arrays
353
CHAPTER 20 Troubleshooting Video Issues and Mobile Devices
365
CHAPTER 21 Troubleshooting Printers
381
CHAPTER 22 Troubleshooting Wired and Wireless Network Problems 393
A+ Core 1 (220-1001) Practice Exam
399
iv CompTIA A+ Core 1 (220-1001) and Core 2 (220-1002) Exam Cram
Part II: Introduction to Core 2 (220-1002)
Core 2 (220-1002) Domain 1.0: Operating Systems
CHAPTER 23 Operating System Types and Windows Versions
449
CHAPTER 24 Operating System Installation
471
CHAPTER 25 Microsoft Command Line Tools
487
CHAPTER 26 Microsoft Operating System Features and Tools, Part 1 511
CHAPTER 27 Microsoft Operating System Features and Tools, Part 2 529
CHAPTER 28 Windows Control Panel Utilities
547
CHAPTER 29 Windows Networking and Application Installation
567
CHAPTER 30 Linux and macOS Tools
585
Core 2 (220-1002) Domain 2.0: Security
CHAPTER 31 Physical and Logical Security
603
CHAPTER 32 Wireless Security, Malware, and Social Engineering
623
CHAPTER 33 Windows Security Settings and Best Practices
645
CHAPTER 34 Mobile Device Security
669
CHAPTER 35 Data Destruction and SOHO Security
683
Core 2 (220-1002) Domain 3.0: Software Troubleshooting
CHAPTER 36 Troubleshooting Microsoft Windows
703
CHAPTER 37 Troubleshooting PC Security Issues and
Malware Removal
723
CHAPTER 38 Troubleshooting Mobile Operating Systems
737
Core 2 (220-1002) Domain 4.0: Operational Procedures
CHAPTER 39 Documentation, Change Management, and Disaster
Recovery
755
CHAPTER 40 Safety Procedures and Environmental Controls
779
CHAPTER 41 Incident Response, Communication, and
Professionalism
797
CHAPTER 42 Basic Scripting and Remote Access Technologies
813
A+ Core 2 (220-1002) Practice Exam
837
CHAPTER 43 Getting Ready for the Exams, and Farewell
879
Index
887
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