CompTIA® A+ 220-801 and 220-802: Authorized Practice ...

CompTIA? A+ 220-801 and

220-802

Authorized Practice Questions Fifth Edition

David L. Prowse

800 East 96th Street, Indianapolis, Indiana 46240 USA

CompTIA? A+ 220-801 and 220-802 Authorized Practice Questions Exam Cram, Fifth Edition

Copyright ? 2013 by Pearson Education, Inc.

All rights reserved. No part of this book shall be reproduced, stored in a retrieval system, or transmitted by any means, electronic, mechanical, photocopying, recording, or otherwise, without written permission from the publisher. No patent liability is assumed with respect to the use of the information contained herein. Although every precaution has been taken in the preparation of this book, the publisher and author assume no responsibility for errors or omissions. Nor is any liability assumed for damages resulting from the use of the information contained herein.

ISBN-13: 978-0-7897-4974-1 ISBN-10: 0-7897-4974-2

Printed in the United States of America

First Printing: July 2012

Trademarks

All terms mentioned in this book that are known to be trademarks or service marks have been appropriately capitalized. Pearson IT Certification cannot attest to the accuracy of this information. Use of a term in this book should not be regarded as affecting the validity of any trademark or service mark.

Associate Publisher Dave Dusthimer

Acquisitions Editor Betsy Brown

Development Editor Box Twelve Communications, Inc.

Managing Editor Sandra Schroeder

Project Editor Mandie Frank

Copy Editor Megan Wade

Proofreader Leslie Joseph

Warning and Disclaimer

Every effort has been made to make this book as complete and as accurate as possible, but no warranty or fitness is implied. The information provided is on an "as is" basis. The author and the publisher shall have neither liability nor responsibility to any person or entity with respect to any loss or damages arising from the information contained in this book or from the use of the CD or programs accompanying it.

Bulk Sales

Pearson IT Certification offers excellent discounts on this book when ordered in quantity for bulk purchases or special sales. For more information, please contact

U.S. Corporate and Government Sales 1-800-382-3419 corpsales@ For sales outside of the U.S., please contact International Sales international@

Technical Editor Aubrey Adams

Editorial Assistant Vanessa Evans

Media Producer Tim Warner

Interior Designer Gary Adair

Cover Designer Gary Adair

Compositor Studio Galou, LLC

Table of Contents

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Chapter 1: Introduction to the 220-801 Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Exam Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3 Domain 1.0: PC Hardware (40%) . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Domain 2.0: Networking (27%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4 Domain 3.0: Laptops (11%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Domain 4.0: Printers (11%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Domain 5.0: Operational Procedures (11%). . . . . . . . . . . . . . . . . . . 5

Test-Taking Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5 Getting Ready for the Practice Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Chapter 2: 220-801 Practice Exam A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Domain 1.0: PC Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8 Domain 2.0: Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15 Domain 3.0: Laptops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20 Domain 4.0: Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22 Domain 5.0: Operational Procedures. . . . . . . . . . . . . . . . . . . . . . . . 24

Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Domain 1.0: PC Hardware . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29 Domain 2.0: Networking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34 Domain 3.0: Laptops . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 37 Domain 4.0: Printers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38 Domain 5.0: Operational Procedures. . . . . . . . . . . . . . . . . . . . . . . . 40

Chapter 3: 220-801 Practice Exam B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44 Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

iv

Chapter 4: 220-801 Practice Exam C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80 Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Chapter 5: Review of the 220-801 Exams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Review of the Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121 Review What You Know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122 More Test-Taking Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123 Taking the Real Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 124

Chapter 6: Introduction to the 220-802 Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Exam Breakdown . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125 Domain 1.0: Operating Systems (33%) . . . . . . . . . . . . . . . . . . . . . 126 Domain 2.0: Security (22%) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126 Domain 3.0 Mobile Devices (9%) . . . . . . . . . . . . . . . . . . . . . . . . . 126 Domain 4.0: Troubleshooting (36%) . . . . . . . . . . . . . . . . . . . . . . . 127

Test-Taking Tips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127 Getting Ready for the Practice Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128

Chapter 7: 220-802 Practice Exam A. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Domain 1.0: Operating Systems . . . . . . . . . . . . . . . . . . . . . . . . . . . 130 Domain 2.0: Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136 Domain 3.0: Mobile Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140 Domain 4.0: Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 142

Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Domain 1.0: Operating Systems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152 Domain 2.0: Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156 Domain 3.0: Mobile Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159 Domain 4.0: Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160

v

Chapter 8: 220-802 Practice Exam B. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 165

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166 Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 187 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 189

Chapter 9: 220-802 Practice Exam C. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206 Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 230

Chapter 10: 220-802 Practice Exam D . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 249

Practice Questions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 250 Quick-Check Answer Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 277 Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 279

Chapter 11: Review of the 220-802 Exam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297

Review of the Domains . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 297 Review What You Know . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298 More Test-Taking Tips . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299 Taking the Real Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 299

Chapter 12: Wrap-Up . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 301

Getting Ready and the Exam Preparation Checklist . . . . . . . . . . . . . . . 301 Tips for Taking the Real Exam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 304

General Practices for Taking Exams . . . . . . . . . . . . . . . . . . . . . . . 304 Smart Methods for Difficult Questions. . . . . . . . . . . . . . . . . . . . . 306 Wrapping Up the Exam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308 Beyond the CompTIA A+ Exam . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 308

vi

About the Author

David L. Prowse is an author, a computer network specialist, and a technical trainer. Over the past several years he has authored several titles for Pearson Education, including the well-received CompTIA A+ Exam Cram and CompTIA Security+ Cert Guide. As a consultant, he installs and secures the latest in computer and networking technology. Over the past decade he has also taught CompTIA A+, Network+, and Security+ certification courses, both in the classroom and via the Internet. He runs the website , where he gladly answers questions from students and readers.

About the Technical Editor

Aubrey Adams is an electronics and computer systems engineering lecturer and Cisco Networking Academy instructor at Central Institute of Technology in Perth, Western Australia. With a background in telecommunications, qualifications in communications engineering and management, and graduate diplomas in computing and education, he teaches across a range of computer systems and networking vocational education and training areas. Aubrey has authored Networking Academy curriculum and assessments and is a Cisco Press author and Pearson Education technical editor.

vii

We Want to Hear from You!

As the reader of this book, you are our most important critic and commentator. We value your opinion and want to know what we're doing right, what we could do better, what areas you'd like to see us publish in, and any other words of wisdom you're willing to pass our way. As an associate publisher for Pearson IT Certification, I welcome your comments. You can email or write me directly to let me know what you did or didn't like about this book--as well as what we can do to make our books better. Please note that I cannot help you with technical problems related to the topic of this book. We do have a User Services group, however, where I will forward specific technical questions related to the book. When you write, please be sure to include this book's title and author as well as your name, email address, and phone number. I will carefully review your comments and share them with the author and editors who worked on the book. Email: feedback@ Mail: David Dusthimer Associate Publisher Pearson IT Certification 800 East 96th Street Indianapolis, IN 46240 USA

Reader Services

Visit our website and register this book at for convenient access to any updates, downloads, or errata that might be available for this book.

 ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download