Job Description - CMF
Job Description
SYSTEMS ADMINISTRATOR
OFFICE of CONGRESSMAN
SUMMARY:
The Systems Administrator updates and maintains all office computers and the office computer system/network as well as the telephone system. This position also coordinates the filing and indexing of all correspondence and mass mailings and acts as a liaison between the office and House Information Resources.
ESSENTIAL JOB FUNCTIONS:
o Develops, implements and maintains an information management and automation strategy for the office, including constituent responses;
o Develops and maintains methods to process, manage and store all computer data for the office;
o Develops and maintains the Congressman’s official webpage;
o Troubleshoots network, personal computers, and peripheral problems;
o Maintains network and personal computer security including retaining all user passwords;
o Ensures that the office has the necessary computer equipment to function efficiently;
o Performs daily and weekly network and computer systems backups;
o Performs and/or arranges for network, personal computer, and peripheral maintenance;
o Adds and deletes users from the system;
o Provides computer assistance and training to staff;
o Facilitates telecommunications arrangements between the Washington, D.C. Office, other offices and outside services;
o Maintains an information base of knowledge (e.g., manuals) on computer programs used in the office;
o Advises, recommends and oversees computer information services;
o Maintains an inventory of computer hardware and software;
o Administers computer lease and licensing agreements;
o Ensures that employees comply with computer policies;
o Meets attendance requirements as established by the office;
o Maintains a good working relationship with the Congressman, staff, and constituents;
o Works well under pressure and handles stress;
o Accepts performance based criticism and direction;
o Works a flexible schedule including long hours, nights and weekends; and
o Performs other duties as assigned.
EDUCATION/EXPERIENCE:
At least two years technical training or equivalent work experience with computers, software and hardware; at least one year experience working with local area networks (LAN); and strong academic credentials.
SKILLS AND KNOWLEDGE REQUIRED:
o Thorough knowledge of current computer software and applications;
o Ability to work with technical peers and users of computer systems;
o Ability to interpret and administer lease and licensing agreements;
o Knowledge of computer information services;
o Strong oral and written communication skills;
o Ability to perform essential job functions above;
o Ability to work cooperatively and courteously with others;
o Temperament to communicate with a variety of personalities in a tactful, pleasant, and professional manner;
o Knowledge of office policies, practices, and procedures;
o Knowledge of office computer applications; and
o Proficiency in word processing.
WORKING CONDITIONS:
o Work is mainly performed in an office environment. Noise levels are usually moderate; and
o Ability to work in a small work station without an expectation of privacy.
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