SMART Board Interactive Whiteboard FAQs for Windows
SMART Board Interactive Whiteboard FAQs for Windows
See also: Installation FAQs
SMART Board Software FAQs
Why does nothing happen when I press a Help button in SMART Board 9.x software?
If you have Windows XP Service Pack 2 (SP2), you may have difficulty opening and using the SMART Board software Help Center, as well as the Help files of many other software applications. This problem is a side effect of the new security features in Service Pack 2.
To solve the problem temporarily, click the Internet Explorer information bar and select Allow Blocked Content. The SMART Board software Help Center will then work correctly for the rest of your Help Center session. However, you must do this every time you open the Help Center.
Alternatively, you can permanently fix the problem by allowing active content to run on your computer.
To allow active content to run on your computer
1. In Internet Explorer, select Tools > Internet Options. 2. Press the Advanced tab. 3. Scroll down to the Security list, and select the Allow active content to run in files on My
Computer check box.
SMART Board Interactive Whiteboard ? FAQs for Windows
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4. Press Apply and OK. Background Information
By default, Windows XP SP2 blocks the use of frames in HTML files as a security precaution, even if these HTML files are stored locally on the computer, as they are with the SMART Board software Help.
The warnings that may appear when you open the SMART Board software Help don't apply, because the Help doesn't access the Internet even though it opens in a browser. This includes any warnings you may see about sending information over an unencrypted connection when you try to search the Help.
For additional information concerning the security changes in Windows XP SP2, see the Windows XP SP2 ReadMe file, or visit the Microsoft Knowledge Base.
Can I install SMART Board software on a computer that isn't connected to a SMART interactive product?
Yes. You can install SMART Board software on any computer that isn't connected to a third-party touch- or pen-enabled device. Because SMART Board software is royalty-free, there is no limit to the number of computers on which you can install the software. However, the following components aren't available unless you have a SMART interactive product connected to your computer:
? Video Player
? SMART Keyboard
? Floating Tools
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SMART Board Interactive Whiteboard ? FAQs for Windows
? Start Center
? the SMART Board Control Panel
How can I add other buttons to the Floating Tools?
By default, the Floating Tools opens with seven commonly used buttons and a More button.
You can add other buttons such as the Creative Pen, Screen Capture, Shape, Pointer Tool and more.
To add a button to the Floating Tools, press the More button and select Customize Floating Tools. Select the tool, press Add and then press OK.
How can I add a handwritten note to a Microsoft Word or Excel file?
You can either add a handwritten note as typed text or as a picture. Alternatively, you can capture your note to a Notebook file. When you start working in Microsoft Word or Excel software, you'll see the Insert as Image, Insert as Text and the Capture to Notebook buttons on the Word/Excel toolbar.
Press the Insert as Text button for your handwritten note to be converted to typed text and placed in the document, in the same color as the pen you used to write it. Then you can work with the converted text as you would any text.
If you've saved the note as an image, you can work with it as you would work with any picture that you added to the file.
Don't forget to save your document.
What is LinQ software and how can I use it?
LinQ software shows your laptop's display on a SMART interactive screen without any connecting cables.
LinQ software uses two components: LinQ software on a laptop and SMART Board 9.x software with the Mobile Device Manager open on the interactive product. The laptop computer and the computer that's connected to the interactive screen must be part of the same local area network.
Although up to five computers can connect to an interactive product at one time, only one can share its video output at a time. You can use the interactive product's tools to write over your laptop file.
You'll find complete instructions on using LinQ software with SMART Board software in the LinQ User's Guide.
To open the Mobile Device Manager on the interactive screen, open the SMART Board Control Panel and press Mobile and Wireless Device Settings. Then select Start the Mobile Device Manager and press OK.
To connect your laptop, open LinQ software and type your name. Then select the SMART interactive product you want to connect to from the list and press Connect.
To share a laptop's desktop, press the Share Desktop button in the LinQ Software window.
SMART Board Interactive Whiteboard ? FAQs for Windows
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Can I install LinQ software on more than one computer?
You can install LinQ software on as many computers as you like. However, only five computers can link to an interactive screen at one time, and only one can display its video output at a time.
Notebook Software FAQs
Is there a quick way to copy text from other files to Notebook software?
Yes, you can use SMART Notebook Print Capture to do this. In the other file, select File > Print. When the Print dialog box appears, select SMART Notebook Print Capture as your printer and press OK.
In Notebook software, an image of each page from the original document is an object on its own Notebook page.
Alternatively, you can cut or copy text and paste it into Notebook software, or take a capture of that particular screen area.
I can't find the images I need in the Gallery collections. What should I do?
Try downloading the gallery collections from EDCompass. Every month, we add new collections and lesson activities, so check back often. To add a collection from the EDCompass website, open the Gallery, press the Add/Import button and select Import Online Collection.
You can also add your own images to the gallery. To do this, open the Gallery and press the Add/Import button. Then select the appropriate Import option and navigate to the file that you want to add. You can add photos, pictures, Flash files and animated .gif files from other applications.
If the image you want to add is already on your Notebook page, just drag it to the appropriate unlocked subcategory in the Gallery contents area.
TIP: To keep the Gallery tab open, clear the Auto-hide check box.
The side bar tabs keep disappearing when I work on my Notebook page. How can I get them to stay open?
Clear the Auto-hide check-box.
How do I move the toolbar to the bottom of the screen?
To move the toolbar, click an area of the toolbar that doesn't have any buttons and drag the toolbar to the bottom of the screen. Or you can drag the toolbar drag handles.
How can I add superscript or subscript text and exponents to my Notebook page?
Although Notebook software doesn't support superscript, subscript or exponents in a text object, there are a number of ways that you can add these to your page.
? download the Mathematics Subscripts and Superscripts collection from
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SMART Board Interactive Whiteboard ? FAQs for Windows
? make your own collection of small numbers or letters by typing or writing them and dragging them into a My Content subcategory in the Gallery
? if you have a list of specific letter/number combinations, such as a formula for a chemical compound, write the formulas in Microsoft Word, formatting the subscript numbers as needed. Then capture an image of it or use the SMART Notebook Print Capture driver to import the list into your Notebook file.
To use this printer driver from your Word document, select File > Print and use the SMART Notebook Print Capture as your printer. (NOTE: Because your entire page or list appears as one image object on a Notebook page, you can't manipulate the individual elements in it.)
TIP: For mathematical symbols, open the Education > Mathematics > Symbols collection.
When I write letters (or words), why can't I move each one separately?
Notebook software recognizes words you write in close proximity as a sentence group, and groups them in a single unit. However, if you leave a large gap between your letters (or words) when you write on the interactive screen, they won't be grouped together, and you can select each one separately. This gap should be about 6" (15.2 cm).
Alternatively, you can return the pen to the pen tray after writing a letter (or word). Then pick up the pen and write the next letter (or word). The letters (or words) won't be grouped, no matter how close they are on the screen.
You can ungroup the letters or words by selecting them and then selecting Format > Ungroup. The result, however, is that each pen stroke making up a letter becomes an individual object.
Is there a viewer for Notebook software?
No, but you can share your Notebook file with others who don't have SMART Board software by saving your file as a PDF, as HTML documents or as a series of images.
Alternatively, others can install Notebook software only. To do this, insert the SMART Board software CD and begin the installation. Select Custom install, clear all the check boxes with the exception of Notebook software, and then continue the installation.
Can I use a Notebook file that was created on a Macintosh computer?
Yes. If your Notebook file has an .xbk extension, you can open the file using Notebook software on Windows, UNIX, Linux or Macintosh platforms.
With version 9.x, you can open a Notebook file that was created in an earlier version. When you save the document, you can save it in 9.x format or keep it in 8.x format. Press File > Save As and select the appropriate Save as Type.
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