Contour Program User Guide - Cox Communications: TV ...

Contour Program

User Guide

January, 2015

? 2015 by Cox Communications.

All rights reserved. No part of this document may be reproduced or transmitted in any form or by any means, electronic, mechanical,

photocopying, recording, or otherwise, without prior written permission of Cox Communications.

CE-CONUGA

Table of Contents

Table of Contents

Chapter 1:

Contour Program Guide Overview ........................................................................ 1

Chapter 2:

Contour Basic Functions ....................................................................................... 1

About the Remote Control ........................................................................................................................ 1

Open the Main Menu ................................................................................................................................. 3

Access the Guide....................................................................................................................................... 3

Contour Program Guide Cards ................................................................................................................ 4

Carets .......................................................................................................................................................... 6

Chapter 3:

Getting Started...................................................................................................... 9

Watch Television ....................................................................................................................................... 9

Find and Change Channels ...................................................................................................................... 9

View Program Information ...................................................................................................................... 10

View Basic Program Information .............................................................................................................. 10

View Detailed Program Information ......................................................................................................... 11

Open the Actions Menu .......................................................................................................................... 12

Switch Users ............................................................................................................................................ 13

Chapter 4:

Using the Guide ...................................................................................................15

Launch the Guide .................................................................................................................................... 15

Change Guide Views ............................................................................................................................... 16

Grid View .................................................................................................................................................. 16

List View ................................................................................................................................................... 17

Find Programs Playing on a Specific Date and Time .......................................................................... 17

Use the Guide to Find Available Channels ........................................................................................... 18

Watch a Program or Channel ................................................................................................................. 19

Scroll Through the Guide ......................................................................................................................... 20

Exit the Guide........................................................................................................................................... 20

Chapter 5:

Browsing Related Programs ................................................................................21

Browse Cast and Crew ............................................................................................................................ 22

Browse Related Genre ............................................................................................................................ 23

Watch Another Episode .......................................................................................................................... 24

Browse Related Series ............................................................................................................................ 25

Chapter 6:

Info Banners and Channel Banners .....................................................................27

See Channel Banners While Watching Live Television ....................................................................... 27

See Info Banners While Watching Live Television .............................................................................. 28

Switch Programs from Info Banners ..................................................................................................... 28

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Change Channels from Info Banners .................................................................................................... 29

Close Info Banners .................................................................................................................................. 29

Service Messages .................................................................................................................................... 29

Chapter 7:

Using the DVR .....................................................................................................31

DVRs Offered By Cox Business ............................................................................................................. 31

About Your Dual Tuner DVR .................................................................................................................... 31

About Your Record 6 DVR ....................................................................................................................... 31

Using the DVR .......................................................................................................................................... 32

Scan a Live Program ................................................................................................................................ 32

Use the RECORD Button ......................................................................................................................... 32

Record Programs from the Contour Program Guide ............................................................................... 33

Record a Program .................................................................................................................................... 34

Record a Series ....................................................................................................................................... 36

Set a Manual Recording ........................................................................................................................... 38

Notes About Manual Recordings ............................................................................................................. 40

Notes on Start & End Times..................................................................................................................... 40

Confirm a Recording ................................................................................................................................ 41

Recording Icons ....................................................................................................................................... 41

About Recording Alerts ............................................................................................................................ 42

Chapter 8:

DVR List Views ....................................................................................................45

Change DVR List Views ........................................................................................................................... 45

Watch a Recorded Program ..................................................................................................................... 47

A Note About folders ................................................................................................................................ 49

Recorded Program Icons ......................................................................................................................... 49

A Note About Auto-Clipping Series Episodes .......................................................................................... 50

Scan a Recorded Program ....................................................................................................................... 50

Use Instant Replay ................................................................................................................................... 51

Manage Recorded Programs ................................................................................................................... 51

Get Details About a Recording ................................................................................................................. 53

Browse Related ........................................................................................................................................ 53

Chapter 9:

Managing Scheduled Recordings ........................................................................55

Change Recording Options for a Single Program .................................................................................... 56

Change Options for a Manual Recording ................................................................................................. 57

Cancel a Scheduled Recording................................................................................................................ 57

Manage Series Recordings ..................................................................................................................... 58

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Table of Contents

Change Series Recording Options........................................................................................................... 59

A Note About the Record To Option for Series Recordings .................................................................... 60

Change Series Priority ............................................................................................................................. 61

A Note About Change Series Priority for Multiple Network DVRs ........................................................... 62

Cancel a Series Recording ...................................................................................................................... 62

Delete All Programs from a Series Recording ......................................................................................... 62

View Missed Recordings .......................................................................................................................... 63

Chapter 10:

Network DVR ...................................................................................................65

Multiple DVR Support .............................................................................................................................. 65

DVR Network Status ................................................................................................................................ 66

Naming DVRs........................................................................................................................................... 67

Setting the Default DVR ........................................................................................................................... 67

Notes About Multiple Network DVRs ....................................................................................................... 67

Watch a Recorded Program ................................................................................................................... 68

Pausing Live TV on Non-DVR Receivers .............................................................................................. 69

Notes About Pausing Live TV on Non-DVR Receivers ........................................................................... 69

Chapter 11:

Recommendations ...........................................................................................71

Accessing Recommendations ............................................................................................................... 71

Personalized Recommendations Notice .................................................................................................. 72

Browsing through Recommendations ...................................................................................................... 73

On Now .................................................................................................................................................... 73

Later Today .............................................................................................................................................. 74

Next Days ................................................................................................................................................. 75

Liking/Disliking Programs ......................................................................................................................... 76

Ignore Recommendation .......................................................................................................................... 77

Chapter 12:

Using Search....................................................................................................79

Start a Search........................................................................................................................................... 79

Search for Programs ............................................................................................................................... 79

Notes on Using the On-Screen Keyboard ................................................................................................ 83

Search for Programs up to 14 Days Ahead .......................................................................................... 84

Save Searches ......................................................................................................................................... 85

Chapter 13:

Configuring Settings .........................................................................................87

Users ......................................................................................................................................................... 88

Add Users................................................................................................................................................. 88

User Profile............................................................................................................................................... 90

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