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______ Application# __________________________ Applicant’s NameMRAP Processor Review Questions(match to Allita Questions)* After signing into Allita, Click on “All Applications”* Filter to “My Applications”, then filter by application score (highest to lowest)* Select highest scoring application* Change application status to “Initial Review”* If Allita questions do not match the one’s at the beginning of each section (A-H), please answer, but follow these questions. Include a note in the applicant’s file as follows “Processor Questions in this application have been answered. In addition, the "MRAP Processor Review Questions" included in the Policies and Procedures were used.”* When completing the questions below, answers with a red “No” response require follow up with the applicant and/or escalated review. Processors should use best efforts to communicate (through Allita) with applicants to obtain additional information or clarification on such items. Except where specifically noted in the questions below, processors should group questions and requests for additional information together in one communication to the borrower. This will help avoid multiple communications and confusion. IMPORTANT:When communicating with the applicant and an upload is required or an applicant needs to make changes to their application, you will need to change the status to “Requires Applicant Response.”Once the information has been uploaded, the status should be changed back to “Initial Review” until all questions have been cleared and the application can be moved to the next phase.MRAP COMMUNICATION GUIDELINES:Processors should perform daily monitoring of applications in the “Requires Applicant Response” status. For each application in this status, processors must do the following:Attempt to contact the applicant by Allita message multiple times over a 10-day period. It is recommended to reach out to the applicant every 2-3 days and no less than every 5 days over the 10-day period. It is recommended that processors use the MRAP Tracking Sheet to help keep track of attempts to contact the applicant. If the applicant does not respond to the processor’s request for additional information and/or clarification within 10-days of the initial request for information, the processor should attempt to contact the applicant by phone.The processor must document any attempt to contact the applicant by phone in the Notes tab in Allita. If the applicant fails to provide any response within 48 hours of the phone call, the processor should contact the applicant one last time in Allita stating “Final Request - If we do not hear from you within 5 business days, we will withdraw your request for MRAP assistance, and you will have to wait 90 days to reapply.”REVIEW OF APPLICANT / HOUSEHOLDHAS THE APPLICANT’S NAME AND ADDRESS BEEN VERIFIED?? Yes (Responses and/or documentation provided meets program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)A1: Was the Tenant validated by Trulioo??Yes – Confirmed through Trulioo (Allita)?Yes – Trulioo service is unavailable, but identity confirmed through documentation provided in questions A2 and A3?No – Trulioo response did not verify the applicant’s identity and address. Applicant must now submit two forms of identification in A2 and two proofs of residency in A3. A2: Did the applicant submit an acceptable form of Identification per one of the following documents? (Note: If Driver’s License is expired, it can be used to meet proof of identification, but it cannot be used for proof of residency)Driver’s License or other Government issued IDA state-issued birth certificateValid, unexpired U.S. Passport or official U.S. Passport cardIf foreign born, valid, unexpired Department of Homeland Security (DHS) document(s) or acceptable alternatives as outlined below.Permanent Resident Card (Form I-551) issued by DHS (or INS)?Employment authorization document (EAD) issued by DHS, Form I-766 or Form I-688B?Certificate of Naturalization issued by DHS, Form N-550 or Form N-570?Certificate of Citizenship, Form N-560 or Form N-561, issued by DHS?Consular Report of Birth Abroad (CRBA) issued by the U.S. Department of State, Form FS-240, DS-1350 or FS-545?Foreign passport with a valid, unexpired U.S. visa affixed accompanied by the approved I-94 form documenting the applicant’s most recent admittance into the United States??Yes?No – Unable to obtain acceptable proof of identification (noted) A3: Does household live at address indicated (per one of the following documents – Note: Any item used from the list below must be valid and current)?Current Utility, Phone or Internet Bill with resident’s name and address?WV Voter’s Registration Card?Current WV Driver’s License or other Government Issued IDProof of WV Public Assistance?Personal Property Tax Records?2020 W-2?WV Weapons Permit??WV Vehicle Registration Card?Pay Stub with current address?WV DMV Affidavit of WV Residency?Social Security Benefits Letter?US Selective Service Card??Yes – Confirmed through proof of residency submitted ?No – Unable to obtain acceptable proof of residency (noted)A4: Is the county for the address indicated, correct? Confirm through google or Melissa report.?Yes – Confirmed county is correct ?Yes – County was incorrect and corrected (noted)A5: Does the Household Size match the number of members listed??Yes – Household size matches?Yes – Corrected household size after confirming with tenant (noted)?No – Household size does not match and unable to confirmA6: Has the Tenant marked that the address is their primary residence (Allita)??Yes – Box has been checked?Yes – Box checked after confirming with tenant (noted)?No – Box not checked and/or unable to confirm and/or confirmed as not primary residence (noted)If all answers to A-level questions above are “Yes”, check the A level box on the Allita review screen.REVIEW OF INCOMEIS THE HOUSEHOLD INCOME QUALIFIED?? Yes (Responses and/or documentation provided met program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)B1: Which income option did the household choose??If using Form 1040 (B2-B5)?If using the last 60 days income (B6-B12)?If no income for entire household (B13)USING FORM 1040B2: Was a 1040 (pg 1&2) or a Self-Certification of No-Income provided for all household members 18 and over? ?Yes ?No – Unable to obtainB3: Does the household’s Adjusted Gross Income (AGI) match what is reported in the application and were the forms signed as required? (Note – e-filed tax forms may not have signatures.) ?Yes – All matched and were signed, or document was an e-file form. ?Yes – All forms were signed, but one or more amounts had to be corrected (noted) ?No – Unable to obtain missing signaturesB4: Does the “Total Annualized Income” shown at the bottom of the income page agree to the AGI totals of all 2020 form 1040s combined? ?Yes – Total agrees ?Yes – Total did not agree but after further investigation, the amount was updated and confirmed with the applicant (noted)?No – Totals do not match and could not be reconciled B5: Is annualized income less than 80% of applicable AMI (use MRAP Excel Table to verify)??Yes – Applicant is income eligible (skip to C1)?No – Applicant does not qualify for this program, status changed to “Declined by Program,” and notification was sent to applicant. Processer shall note the reason for decline in notes. IF NO….STOP REVIEW PROCESS USING LAST 60 DAYS OF INCOME* Prior to reviewing this section, please check to see if any household member was designated as “Dependent Full-Time Student 18 and over” on the first page of the application. The income of each household member with this designation should be limited to $480 annually. B6: If using “last 60 days of income,” did all household members 18 and older either provide income support or the appropriate attestation(s) (Self-Certification of No-Income or Attestation of Income)? (If only Attestation provided, skip to B10)?Yes – All provided either documentation or attestation?No – Unable to obtain appropriate support (noted)B7: If using “last 60 days of income,” does the name and type of income (support documents) match the application? (Note – When verifying pay stubs, verify the applicant input gross earnings into the Allita table, not net earnings.)?Yes – Name and type matched?Yes – Name matched but type did not. No changes made to avoid possible errors in retyping amounts (noted)?No – Name and type did not agree to any other members (notified applicant/noted)B8: If using “last 60 days of income,” should all income sources listed be included in applicant’s income calculation (refer to income exclusions list-Appendix 1, Exhibit B-3)??Yes – No income sources included on the exclusion list?No – Income was on exclusion list and removed from application (notified applicant/noted)B9: If using “last 60 days of income,” does the gross amount and period covered on support documents match the application? (Note – When verifying pay stubs, verify the applicant input gross earnings into the Allita table, not net earnings.)?Yes – Both matched?Yes – Gross amount matched but the period covered did not, corrected (notified applicant/noted)?Yes – Period covered matched but gross amount did not, corrected amount (notified applicant/noted)?No – Amount does not match; however, amount is an immaterial difference ($500 or less) AND correcting does not affect eligibility or AMI category ?No – Unable to obtain needed source documentationB10: If an Attestation of Income is provided, does the income information agree to the application and if applicable, all employer information is completed??N/A – No Attestation of Income provided (skip to B12)?Yes – Income matches, and all employer information is included, if applicable?Yes – Income matches, and employer contacted and verified the amount?Yes – Employer information provided; contacted employer to verify income; corrected income amount (applicant notified/noted) ?No – Escalated for further reviewB11: If an Attestation of Income is provided and an “other” source of income was included, is the income source listed as an income is an includable income and not an exclusion on the Income Inclusions & Exclusions list (B-3 of the Appendix I of the Program Guide)??N/A – Did not have an “other” source of income?Yes – Income type is an includable source ?No – Income type is included on the exclusion list and removed from income (notified applicant/noted) B12: Is annualized income less than 80% of applicable AMI (use MRAP Excel Table to verify)??Yes – Applicant is income eligible (skip to C1)?No – Applicant does not qualify for this program, status changed to “Declined by Program,” and notification was sent to applicant. Processer shall note the reason for decline in notes.IF NO….STOP REVIEW PROCESSNO INCOME FOR ALL HOUSEHOLD MEMBERSB13: If no household member 18 and over had income, did all members complete and sign a Self-Certification of No Income, and did the Head of Household complete and sign the section explaining how basic expenses were met??Yes – Forms completed, signed, and expense section was completed. The answers appear reasonable and are consistent with other information in the application. ?No – The applicable section was signed but not completed adequately and following several attempts, unable to obtain any explanations from the applicant (noted)If all answers to B-level questions above are “Yes”, check the B level box on the Allita review screen.REVIEW OF LEASEDOES THE SIGNED LEASE OR ALTERNATE LEASE PROVIDED MEET PROGRAM POLICIES AND PROCEDURES?? Yes (Responses and/or documentation provided met program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)C1: What type of lease was provided (note: Written Lease required if related party)??Written Lease (C2-C12)?Certification of Landlord/Tenant Relationship (C13-C17)?Tenant’s Self-Certification (Cert) of Lease (C18-C25)?None – Unable to obtain any of the acceptable forms from applicant (noted) Note: Review lease form provided for evidence of related party, even if applicant has not indicated a relationship on the Allita form.WRITTEN LEASEC2: In a Written Lease, is the lease signed by both Landlord (or Management Agent) and a household member??Yes – Both parties signed?Yes – A household member signed, and the landlord is identified on the lease and verified as the property owner through the Melissa report?No – Both parties did not signC3: In the Written Lease, does the address match the address in the application??Yes – Address matches and is different from the Landlord’s?No – Address does not match and unable to obtain an acceptable explanationC4: In the Written Lease, does the Landlord’s name match the application and the Melissa report (if available) and is the Landlord’s name different from household members??Yes – Landlord’s name matches and is different from household members?Yes – Name does not match due to a name change (noted)?No – Landlord’s name does not match and unable to obtain an acceptable explanation (noted)C5: In the Written Lease, does the tenant’s name match one of the household member’s??Yes – Name matches a household member?Yes – Name does not match due to a name change (noted)?No – Name does not match any household member’sC6: In the Written Lease, is there noted a rental amount due??Yes – Lease indicates a rental amount due. Monthly rental amount is $____________?No – Lease does not indicate a rental amount dueC7: In the Written Lease, is the lease term acceptable??Yes – Lease has not expired?Yes – Initial Lease term has expired, but it is an ongoing lease, or the applicant has provided proof of residency within 45 days of the application date?No – Lease has expired, and the applicant has not provided proof of residency within the last 45 days, no satisfactory response received, or no response was received at all (noted)C8: In a Written Lease, is the lease free of language that provides the household ownership, or the option of ownership (ex: rent to own, lease to own, lease option, lease purchase)? ?Yes – Lease does not contain ownership language ?No – Lease contains ownership language C9: In a Written Lease, are all renters on the lease listed as household members??Yes – all renters on the lease are listed as household members (not all household members must be on the lease)?Yes – not all renters on the lease are listed as household members but a reasonable explanation was provided by the applicant?No – Unable to verify household membersC10: For a related party Written Lease, is there documentation of a rent payment pattern to the Landlord by a household member??N/A – Not a related party (skip to Section D)?Yes – Pattern documented for at least a 3-month period starting 1/1/2020?No – Unable to document a pattern (noted) C11: For a related party Written Lease, is there documentation of a utility payment pattern??Yes – Pattern documented for at least a 3-month period starting 1/1/2020?No – Unable to document a pattern (noted) C12: For a related party Written Lease, is there a utility invoice dated within 3 months of application, with correct service address, and in the name of a household member? (skip to Section D)?Yes – Applicable utility bill uploaded ?No – Unable to obtain a recent utility bill (noted)CERTIFICATION OF LANDLORD/TENANT RELATIONSHIPC13: Was a fully completed and signed Certification of Landlord/Tenant Relationship form (Cert of L/T) received??Yes – Fully completed and signed by both parties?No – Signed but all fields were not completed and unable to obtain the information (noted)C14: In a Cert of L/T, does the address match application??Yes – Address matches and is different from the Landlord’s?No – Address does not match and unable to obtain an acceptable explanationC15: In a Cert of L/T, does the Landlord’s name match application??Yes – Landlord’s name matches and is different from household members?No – Landlord’s name does not match and unable to obtain an acceptable explanation (noted)C16: In a Cert of L/T, does the tenant’s name match one of the household member’s??Yes – Name matches a household member?Yes – Name does not match due to a name change (noted)?No – Name does not match any household member’sC17: In a Cert of L/T, is there proof Landlord owns the property, or is there a property management agreement with the Management Company, or is there a rental payment pattern? (skip to Section D)?Yes – Proof of Landlord ownership provided?Yes – Received the Management Agreement between the Landlord and Management Company?Yes – Received at least 3 months’ rent support since January 1, 2020 showing payment to Landlord by the tenant?Yes – Applicant did not attach anything to the Certificate, but the Melissa report confirms that the landlord owns the property. ?No – No support was received and unable to obtainTENANT’S SELF CERTIFICATION OF LEASEC18: Was a fully completed and signed Tenant’s Self-Certification (Cert) of Lease received??Yes – Fully completed and signed?No – Signed but all fields were not completed and unable to obtain the information (noted)C19: In a Tenant’s Self-Cert of Lease, does the address match application??Yes – Address matches and is different from the Landlord’s?No – Address does not match and unable to obtain an acceptable explanationC20: If a Tenant’s Self-Cert of Lease, does the Landlord’s name match application??Yes – Landlord’s name matches and is different from household members?No – Landlord’s name does not match and unable to obtain an acceptable explanation (noted)C21: In a Tenant’s Self-Cert of Lease, does the tenant’s name match one of the household member’s??Yes – Name matches a household member?Yes – Name does not match because of name change (noted)?No – Name does not match any household member’sC22: For a Tenant’s Self-Cert of Lease, is there documentation of a rent payment pattern to the Landlord by a household member??Yes – Pattern documented for at least a 3-month period starting 1/1/2020?No – Unable to document a pattern (noted) C23: In a Tenant’s Self-Cert of Lease, does the tenant’s name on the utility support match one of the household member’s??Yes – Name matches a household member?Yes – Name does not match due to a name change (noted)?No – Name does not match any household member’sC24: For a Tenant’s Self-Cert of Lease, does the service address on the utility support match with the applicant’s address??Yes – Service address matches on all support documents?No – Service address does not match on all support documentsC25: For a Tenant’s Self-Cert of Lease, is there documentation of a utility payment pattern??Yes – Pattern documented for at least a 3-month period starting 1/1/2020?No – Unable to document a pattern (noted) C26: For a Tenant’s Self-Cert of Lease, is there a utility invoice dated within 3 months of application, with correct service address, and in the name of a household member??Yes ?Yes – However, name does not match due to a name change (noted)?No – Unable to obtain a recent utility bill (noted) If all answers to C-level questions above are “Yes”, check the C level box on the Allita review screen.REVIEW OF REQUEST FOR UTILITY / INTERNET ASSISTANCE DOES THE REQUEST AND DOCUMENTATION FOR EACH UTILITY/INTERNET ASSISTANCE MEET PROGRAM POLICIES AND PROCEDURES?? Yes (Responses and/or documentation provided met program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)? N/A No utilities or internet assistance requestedUTILITIES?No utilities requested, skip to D6.WaterElectricGasTrashMass FuelSewerNot Requested:?N/A?N/A?N/A?N/A?N/A?N/ARequested per Application:$_________$________$________$________$________$________Due per Bill:$_________$________$________$________$________ $________ D1: Does the service address on the utility bill agree to the address in the application?Water?Yes? NoElectric?Yes? NoGas?Yes ?NoTrash?Yes ?NoMassFuel?Yes? NoSewer?Yes? NoD2: Is the Utility in a name other than the landlord’s? (To be acceptable, the answer must be “Yes” for at least one of the below questions)Water?Yes? NoElectric?Yes? NoGas ?Yes ?NoTrash?Yes ?NoMassFuel?Yes? NoSewer?Yes? NoIf “No”, was the applicant able to provide a history of paying the utility bill or a reasonable explanation?Water?N/A?Yes? NoElectric?N/A?Yes? NoGas?N/A?Yes? NoTrash?N/A?Yes? NoMassFuel?N/A?Yes ?NoSewer?N/A?Yes? NoD3: Is the utility bill current? Note: for monthly bills, the utility bill must be dated 45 days of the application date; quarterly bills must be dated within 120 days of applicationWater?Yes ?NoElectric?Yes? NoGas?Yes? NoTrash?Yes? NoMassFuel?Yes? NoSewer?Yes? NoD4: Does account number on the utility bill match what is recorded on the application?Water?Yes?CorrectedElectric?Yes? CorrectedGas?Yes? CorrectedTrash?Yes? CorrectedMassFuel?Yes? CorrectedSewer?Yes? CorrectedD5: Does the amount requested on the application match the bill provided, and are all amounts shown on the bill eligible for the program or was the application adjusted? (Be cautious of multiple utilities/services combined on one bill. For example, a water bill that includes fire service fee. In these instances, these amounts need removed as outlined below. Water?Yes ?AdjustedElectric?Yes? AdjustedGas?Yes ?AdjustedTrash?Yes ?AdjustedMassFuel?Yes ?AdjustedSewer?Yes ?AdjustedINTERNETD6: Did applicant upload a current internet bill and does the address agree to the address in the application (Note: If service address is specified on the bill, verify it agrees. If the service address is not specified on the bill, the property address must match)??N/A – Internet not requested?Yes – Information matches and is within the last 45 days of application?No – Neither name nor address matched and unable to obtain a current bill or reasonable explanation (noted)* If the answer to any question D1-D6 is “No” (both for D2), processor should reach out to the applicant for additional information or clarification. Processor should make best efforts to resolve any outstanding issues with the applicant. At a minimum, processor should reach out to the applicant no less than twice and allow 5 days for the applicant to respond each time. The second communication to the applicant should state, “Final Request - If we do not hear from you within 5 business days, we will remove your request for utility/internet assistance, and you will have to wait 90 days to reapply.”* If a “Yes” answer can’t be reached through these efforts for any of the utility or internet expenses requested, the processor should do the following:Uncheck the utility or internet request from the application and “save,”Add a note to the application and an explanation of the change, ANDSend communication to the applicant notifying them of the changeIf all answers to D-level questions above are “Yes”, check the D level box on the Allita review screen.REVIEW OF HARDSHIPDOES THE HOUSEHOLD MEET THE COVID HARDSHIP QUALIFICATION?? Yes (Responses and/or documentation provided met program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)E1: Did Head of Household complete either Hardship I or II and if II provide an explanation? ?Yes – Applicant selected I, Unemployment and included applicable dates (not prior to March 13, 2020)?Yes – Applicant selected II, marked one or more items, and provided an acceptable explanation?No – Unable to obtain necessary informationNote: If Hardship I is selected, based on the dates, review income to make sure that either 1040 shows income on line 8 “Other Income,” or for applicants that chose “Last 60 days income,” amounts are reported for unemployment and support reasonable.If all answers to E-level questions above are “Yes”, check the E level box on the Allita review screen.REVIEW OF RISK OF HOMELESSNESS / HOUSING INSTABILITYDOES THE HOUSEHOLD MEET THE COVID RISK OF HOMELESSNESS OR HOUSING INSTABILITY QUALIFICATION?? Yes (Responses and/or documentation provided met program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)F1: Did the Head of Household mark a risk of homelessness or housing instability and provide an acceptable explanation??Yes – A risk was marked, and an acceptable explanation was provided?No – No explanation provided and unable to obtain If all answers to F-level questions above are “Yes”, check the F level box on the Allita review screen.* Before proceeding, make sure the following has been completed:Applicant has been contacted and information received to ensure all issues and previously marked “No” answers have been resolved, and if required, any items escalated to a Lead Processor were resolved.All notes needed for documentation purposes have been made in the application.All documents received were marked as approved. * Initial review is complete:For tenant-initiated applications, request landlord verification on the Landlord tab of the application. If the Landlord tab is blank, refer to the Contacts tab. More than likely an email will be missing for the Landlord/Manager. Either contact the Applicant or the Landlord/Manager for the missing email and once received add to the contact. Once added, return to the Landlord tab to request landlord verification. The status will automatically change to “Pending Landlord Acceptance”. For landlord-initiated application, the processor should change the status to “Final Review” and proceed to section G. Processors should perform daily monitoring of applications in the “Pending Landlord Acceptance” status. For each application in this status, processors must do the following:Attempt to contact the landlord by Allita message or phone at least 3 times over a 10-day period. It is recommended that processors use the MRAP Tracking Sheet to help keep track of attempts to contact each landlord. Allita message is preferred for landlords that have registered through the Allita portal. Processors must document each attempt to contact the landlord in the notes section of the application. Once landlords have verified the amounts requested, the application’s status will automatically be changed to “Final Review” and proceed to section G.If landlords have not verified the amounts requested and the processor has documented three attempts to contact the landlord, processer will change the status to “Final Review” and proceed to section G.FINAL REVIEW - LANDLORDHAS THE LANDLORD BEEN VERIFIED?? Yes (Responses and/or documentation provided meets program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)G1: Does the Landlord match the property owner listed on the Melissa report or is the report unavailable??Yes – Landlord matches Melissa Report (Allita) ?Yes – Melissa report unavailable?No – Melissa report names a different owner than the listed LandlordG2: Does the Landlord’s name and address on the W-9 match to the application??Yes?NoG3: Does the W-9 include a Tax ID Number and match Allita input??Yes?NoG4: Is the W-9 signed by the Landlord??Yes?NoIf all answers to G-level questions above are “Yes”, check the G level box on the Allita review screen.FINAL REVIEW – AMOUNTS REQUESTEDHAS THE FINAL REVIEW BEEN COMPLETED?? Yes (Responses and/or documentation provided met program guidelines)? No (Responses and/or documentation provided did not meet program guidelines)H1: Are the rental amounts requested supported by the lease documentation (Written Lease, Cert T/L, Tenant’s Cert of Lease) provided??Yes – Rental amounts requested are equal to or less than the amounts supported by the lease documentation?Yes – (For rental arrangements that have been extended beyond the original term) Rental amounts requested are different than the lease documentation, but an acceptable explanation has been provided and the applicant and landlord agree on the amounts being requested ?No – Rental amounts exceed the amounts supported by the lease documentation and unable to obtain information from the household (noted) H2: Is the applicant’s “Eviction Status” from the application consistent with the amount of rent requested (for this question, processors should be cautious of situations that don’t appear to be accurate. An example of this is someone that states their eviction status is “I am current, but struggling to pay rent”, however they have requested assistance for past due rent)??Yes – Amounts requested appear consistent with the applicant’s eviction status?No – Amounts appear inconsistent with the applicant’s eviction status. Elevate for further review and/or reach out to the applicant for clarification.H3: If rental late fees included, are they allowed??N/A – No late fees requested?Yes – Late fees do not exceed what is allowed per written lease ?Yes – Late fees are allowed per written lease, but amount was decreased to max of $30 (noted)?No – Amount removed because no late fees are allowed per written lease (notified applicant/noted)H4: Were rental late fees only requested for current or past months??N/A – No late fees requested?Yes – No late fees were requested for future months?No – Late fees were requested for future months but removed by the processor (notified applicant/noted) H5: Is the monthly rent less than 150% Fair Market Rent (FMR) (use MRAP Excel Table to verify)??Yes – Rent is below 150% FMR.?No – Rent is at or above 150% FMR; however, received satisfactory documentation to allow (Requires review by Processor Lead - uploaded & noted)?No – Rent is at or above 150% FMR and no satisfactory documentation was received (noted)H6: Do the amounts the landlord confirmed match the tenant’s application??Yes?Yes – Amounts in application were adjusted to match the information submitted by the landlord (confirmed by applicant)?No H7: Is the household’s total months of rental assistance (including the current application and all prior applications) less than the maximum number of months the household is eligible to receive (please refer to the MRAP Policies and Procedures to determine the maximum number of months the household is eligible to receive)??N/A – No rental assistance requested?Yes ?NoH8: Is the length of utility assistance (including the current application and all prior applications) for no more than 12 months??N/A – No utilities requestedWater?N/A?Yes ?NoElectric?N/A?Yes? NoGas?N/A?Yes? NoTrash?N/A?Yes? NoMassFuel?N/A?Yes ?NoSewer?N/A?Yes? NoH9: Have all documents required been uploaded and approved and items marked as “Not Applicable” (on the Package Submission page of the application) are appropriately marked??Yes?No* Before proceeding, make sure the following has been completed:Applicant has been contacted and information received to ensure all issues and previously marked “No” answers have been resolved, and if required, any items escalated to a Lead Processor were resolved.All notes needed for documentation purposes have been made in the application.All documents received were marked as approved.* Change status to “Submitted for Funding” ................
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