Blank Job Description



JOB DESCRIPTION

|Post Title |Family Centre Worker |

|Service |Family Time |

|Job Number | |

|Grade |6 |

|Responsible to |Contact Centre Manager |

|Responsible for |Limited supervisory responsibilities for other workers |

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|Job Purpose: |

|To work closely with the Centre Manager to provide day to day operational services delivered by the contact centre. |

|Duties and Responsibilities: |

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|(under the supervision and advice of the Centre Manager) |

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|Have a personal and active involvement in all aspects of the day to day work of the centre. |

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|Promote and maintain an enabling atmosphere in which the highest professional standards of practice are maintained. |

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|To deliver group or one to one parenting skills, training, advice and guidance as directed by the Centre Manager and/or Social Care Team. |

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|Maintain appropriate records as required by the Centre Manager in line with departmental policies and legislation. |

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|Help to achieve the smooth running of all aspects of the centre and participate in activities as appropriate. |

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|Ensure that the systems for booking contact arrangements are appropriately maintained. |

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|Responsible for the management of the building, including health & safety, hygiene, reporting repairs, ordering resources and as a named First |

|Aider. |

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|In co-operation with the Contact Centre Co-ordinator, develop and maintain good relationships with the neighbourhood and community as a whole, |

|families, social workers and other professional colleagues. |

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|Adhere to all working policies and procedures within Doncaster Children’s Services Trust. |

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|Where appropriate attend meetings as directed by the Centre Manager. |

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|As a key holder to work outside of the department’s core hours as required by the needs of the service on a rota basis to include |

|locking/unlocking the building. Some unsocial hours may be required. |

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|Will at all times carry out duties in accordance with the highest professional standards. |

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|Strict confidentiality in respect of families and colleagues will be maintained. |

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Standard statements:

As appropriate to the post holder’s duties, they must be carried out in compliance with the following:-

• Employee Code of Conduct

• Equal Opportunities Policy and Strategies

• Information Security Policies

• Financial Regulations and Standing Orders

• Health and Safety and Work Act (1974) (and subsequent Health and Safety Legislation)

These duties and responsibilities should be regarded as neither exclusive nor exhaustive, as the post holder may be required to undertake other reasonably determined duties and responsibilities, commensurate with the grading of the post, without changing the general character of the post.

PERSON SPECIFICATION

|Post Title: |Family Centre Worker | | |

| | | | |

|ATTRIBUTES/REQUIREMENTS |ESSENTIAL |DESIRABLE |HOW IDENTIFIED |

|Education, Qualifications and Vocational Training |Minimum Level 3 relevant qualification. |NVQ Level 3 Caring for children and young people or |Application form |

| |Willingness & ability to obtain &/or enhance |similar. |Certificates |

| |qualifications &/or training for development in | |At Interview |

| |this post. |Other training relevant to the post i.e First Aid, | |

| | |Parenting etc | |

|Relevant Experience |Experience of working with vulnerable children, |Experience of working with parents and carers in |Application form |

| |young people and families. |developing parenting skills. |References |

| | |Experience of working in a social care environment. |Interview |

|Knowledge And Skills |Knowledge of the emotional, social and |Skilful in managing challenging situations. |Application form |

| |developmental needs of children and family issues | |At Interview |

| |that impact upon this. Written and verbal fluency.| |Written Exercise |

| |Good IT skills. .Ability to prepare written | | |

| |reports. Good working knowledge of Safeguarding | | |

| |and H&S Legislation. | | |

|Personal Characteristics |Demonstrate ability to initiate and take | | |

| |decisions. Outgoing, confident and | |At Interview |

| |non-judgemental. Flexible in approach. Ability to | |Written Exercise |

| |work as part of a team. | | |

|Physical Attributes |Must be able to meet the physical and | |Medical Questionnaire |

| |travel/mobility requirements of the post (with or | |Medical (if required) |

| |without reasonable adjustments) | | |

|Additional Factors |Able to work flexibly and beyond normal hours, if | |Application form |

| |required. | |At Interview |

|Contra-Indicators Criminal Convictions, Offences against Children |

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