Fence Screen



|Question |

|How do I get my artwork to FenceScreen? |

|Answer |

|Simply reply to the confirmation e-mail you receive after you’ve placed your order and attach your art file. This insures that |

|we can match your artwork to the specific order you’ve placed. If you have hard copy to fax instead, our fax number is |

|949-269-0422, be sure to refer to your order number. |

|If you prefer, you can simply e-mail your artwork to your Customer Care Representative who will be in contact with you promptly|

|after we receive your order. Regardless, there’s no need to worry, our Customer Care team will review your order and contact |

|you prior to production to work out all the details! |

|If you have any questions at all about the process, just give us a call toll-free at 888-313-6313. |

|What About Any Special Instructions? |

|There is a box for special instructions on the delivery page. Feel free to give us any information your think we need. |

|Remember, artwork preparation is FREE and you’ll receive a e-mail or faxed (your choice!) mockup for your approval - FREE - |

|before your order goes into production! |

| |Question |

| |What artwork formats do you accept for my order? |

| |  |

| |Answer |

| |We can accept anything: e-mailed art, faxed art, or mailed hard copy. Just send us what you have and we’ll work with you on the|

| |rest. Remember, your artwork will be handled personally by a member of our art team. They have the experience and education |

| |required to make sure everything turns out just like you imagined it! Please be sure to contact us if you have any questions at|

| |all. |

| |Even though we prefer vector art, we have the latest in software and technology so we can open just about any file type out |

| |there. Below are some of the most common file types: |

| | |

| |Software |

| | |

| |File Type |

| | |

| |Suggested Preparation |

| | |

| |Adobe Acrobat |

| |.pdf |

| |Embed the fonts used or export as generic .eps |

| | |

| |Adobe Illustrator |

| |.ai, .eps |

| |Convert text to outlines, embed any linked images and save as version 10 or lower |

| | |

| |Corel Draw |

| |.cdr |

| |Convert text to curves |

| | |

| |Microsoft Office Files |

| |.doc, .ppt, .pub |

| |Embed or include fonts |

| | |

| |Bitmaps (Scans, faxes, web images etc) |

| |.jpg, .tif, .pcx, .gif, .png, .bmp |

| |Send as is |

| | |

| |If the type of file you have doesn’t appear on this list, just send what you have and we’ll do our very best to make it work! |

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