Fence Screen
|Question |
|How do I get my artwork to FenceScreen? |
|Answer |
|Simply reply to the confirmation e-mail you receive after you’ve placed your order and attach your art file. This insures that |
|we can match your artwork to the specific order you’ve placed. If you have hard copy to fax instead, our fax number is |
|949-269-0422, be sure to refer to your order number. |
|If you prefer, you can simply e-mail your artwork to your Customer Care Representative who will be in contact with you promptly|
|after we receive your order. Regardless, there’s no need to worry, our Customer Care team will review your order and contact |
|you prior to production to work out all the details! |
|If you have any questions at all about the process, just give us a call toll-free at 888-313-6313. |
|What About Any Special Instructions? |
|There is a box for special instructions on the delivery page. Feel free to give us any information your think we need. |
|Remember, artwork preparation is FREE and you’ll receive a e-mail or faxed (your choice!) mockup for your approval - FREE - |
|before your order goes into production! |
| |Question |
| |What artwork formats do you accept for my order? |
| | |
| |Answer |
| |We can accept anything: e-mailed art, faxed art, or mailed hard copy. Just send us what you have and we’ll work with you on the|
| |rest. Remember, your artwork will be handled personally by a member of our art team. They have the experience and education |
| |required to make sure everything turns out just like you imagined it! Please be sure to contact us if you have any questions at|
| |all. |
| |Even though we prefer vector art, we have the latest in software and technology so we can open just about any file type out |
| |there. Below are some of the most common file types: |
| | |
| |Software |
| | |
| |File Type |
| | |
| |Suggested Preparation |
| | |
| |Adobe Acrobat |
| |.pdf |
| |Embed the fonts used or export as generic .eps |
| | |
| |Adobe Illustrator |
| |.ai, .eps |
| |Convert text to outlines, embed any linked images and save as version 10 or lower |
| | |
| |Corel Draw |
| |.cdr |
| |Convert text to curves |
| | |
| |Microsoft Office Files |
| |.doc, .ppt, .pub |
| |Embed or include fonts |
| | |
| |Bitmaps (Scans, faxes, web images etc) |
| |.jpg, .tif, .pcx, .gif, .png, .bmp |
| |Send as is |
| | |
| |If the type of file you have doesn’t appear on this list, just send what you have and we’ll do our very best to make it work! |
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