New updated - How to get back to Covenants Access Gateway
How to get back to Covenant Access Gateway
(Access to Portal and Sovera) ? Search for shortcut on your desktop or in your browser's Favorites named Covenant's
Logon. ? If not found, open Internet Explorer and in the address line type in
and you should get our webpage with a login prompt exactly like the one below.
? Enter the username and password assigned to you in the User name and password fields. ? Enter your 4 digit PIN (also assigned to you) and then the 6 digits off the hard token, or if
you have a soft token, use your PIN to generate the eight digits on your smart phone and type these into the Passcode field. And then Click Log On
Page 1 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from
the Physician Access support group. There is also someone on-call after 5 PM.
How to get back to Covenant Access Gateway
(Access to Portal and Sovera) ? You should see three icons in the Applications box. One for Sovera, CovMD and
Physician Portal. ? Physician Portal ? Log into the Physician Portal. Also Access CPOE, Sovera and iDocView. ? CovMD ? login to Physician Portal. Other available accesses are OB Link, Covenant e-mail, Micromedex, etc. ? Sovera ? sign orders and notes, view handwritten notes
? Launch CovMD or Physician Portal for access to all the above.
? If you launched CovMD, click the Sign In button located right below the Physician Portal title.
? If you launched the Physician Portal, enter your username and password and click Log In
Page 2 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from
the Physician Access support group. There is also someone on-call after 5 PM.
How to get back to Covenant Access Gateway
(Access to Portal and Sovera)
? Below is a screen print of the first page of the physician portal with some highlighted sections. Your screen may look a little different
but hopefully this will help direct you to get what you need.
Check this button for
Here is a screen print of the first page of the physician portal with the important sections highlighted. Your
Click the (blue) Covenant Log Off to log off completely
your printer. (You do not print from here).
screen may look a little different but this will help direct you to get what you need.
Click on Pt. Locator tab for the Patient Search
page.
Across the top is the "pages" or "tabs".
Lab, Radiology, Pathology results are located in the Results page.
This large module is the "Working Patient List". It is mostly used by physicians for quick access to their inpatients.
H&P's, Consultation notes, Discharge Summaries are in the Transcription page
H.I.M. - Location of Sovera, Muse Editor, iDocView, etc.
Page 3 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from the Physician Access support group. There is also
someone on-call after 5 PM.
How to get back to Covenant Access Gateway
(Access to Portal and Sovera)
Select patient by clicking one of the links below.
Please note - Each link will direct you to a different page.
Patient Selection
Select the Pt. Locator page to search for non-active or non-
related patients. See next page for instructions.
Page 4 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from the Physician Access support group. There is also
someone on-call after 5 PM.
How to get back to Covenant Access Gateway
Patient Search
(Access to Portal and Sovera) Patient Search Module
Search Options are; Search the MPI, Active or Recent Encounter.
? MPI (Master Patient Index) ? All
patients. All visits.
? Active ? Inpatient, Outpatient,
etc.
Patient Search Results
? Recent Encounter ? within 90 days
Tips
? You do not have to enter the
patient's full name, especially if
Facility Codes
you lack the exact spelling.
? Use the % as a wildcard.
? Use Birthdates to help narrow
Patient Names Clicking on patient name, takes you to your
search results.
? To search by SSN, enter a dash followed by the SSN number in the last name field.
Click the Visits button for a list of the patient's visits.
The Visits button displays a list of the patient's visits with Admission and Discharge dates
default page and displays the patient's most recent visit data.
Facility Code Reference Table
Code ?
A
?
B
?
F
?
G
?
L
?
M
?
P
?
S
?
T
?
W
?
Facility name Thompson Cancer Survival Center Methodist Medical Center Fort Sanders Regional Medical Center Peninsula Div Parkwest MC Fort Loudoun Medical Center Morristown-Hamblen Hosp Parkwest Medical Center LeConte Medical Center Old TCSC code Old Fort Sanders West code
Select Visit by clicking one of these links.
Pat. Type Patient visit type.
Page 5 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from the Physician Access support group. There is also
someone on-call after 5 PM.
How to get back to Covenant Access Gateway
(Access to Portal and Sovera)
Viewing Results on the Results page
The Results module can be customized but the default settings are as follows. (Your module settings may vary.) ? Show All Ancillary. ? Show results from 4 days back beginning on
today's date. ? Sorted by Test Class.
Select this link to view a complete list of finalized radiology images. (includes X-ray, PET, CT, MRI, Nuclear studies, Ultra Sound, etc)
Change the number of days to view results from further back or uncheck the Start On box to view all results for this (selected) encounter.
Click these individual links to view or print results (see next page).
Select this Image icon to view this individual X-ray
Click this link to view or print the X-ray report
Page 6 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from the Physician Access support group. There is also
someone on-call after 5 PM.
How to get back to Covenant Access Gateway
(Access to Portal and Sovera)
Viewing Results on the Results page cont.
Below is a selected result.
Click this button to print the results. A "Printer Friendly" window will open like below
Click the Printer button or you can click File, Print for the printer dialog box.
Page 7 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from the Physician Access support group. There is also
someone on-call after 5 PM.
How to get back to Covenant Access Gateway
(Access to Portal and Sovera) Viewing and printing
Transcription documents
This is the Transcription page. It includes all Physician dictated notes (i.e. Consultation, Discharge Summary, Operative Notes, and History and Physicals.) The Transcription module is basically the same as the Results module. So, you use the exact same procedures to view and print the documents.
Page 8 of 8 Contact the Covenant Physician Help Line at 374-4901 and tell them you need assistance from the Physician Access support group. There is also
someone on-call after 5 PM.
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