Human Resources Department – Orientation Check List
The Health Information Act (HIA) sets out the rules respecting the collection, use and disclosure of health information by custodians. Covenant Health is a custodian of health information under the
HIA and our employees, volunteers, students or those providing services under a contract or agency relationship are affiliates. Affiliates are bound by the same rules in the HIA as their employer.
General Rules
▪ Safeguard the health information you hold
▪ Provide anonymous information whenever possible
▪ Disclose only what is needed to do the job, no more
▪ Provide information only to those with a need to know
Collection of Health Information
▪ Collect only what you need to provide care
▪ Collect directly from the patient/resident whenever possible
Use of Health Information
You can use health information without consent as required to perform the duties of your position but only for the following purposes:
▪ Providing health services
▪ Determining eligibility for health services
▪ Conducting formal investigations, disciplinary proceedings, practice reviews and inspections
▪ Conducting research when approved by a Research Ethics Board
▪ Providing health service provider education
▪ Complying with another piece of legislation and
▪ Managing internal operations such as planning and allocating resources, quality improvement, program evaluation and obtaining payment for services
Disclosure of Health Information
You can disclose a patient/resident’s health information with their written consent
▪ Ensure you are disclosing to the correct patient, custodian or health service provider
▪ Be reasonably sure the information is accurate
▪ Keep a log of the disclosures you make - a simple notation on a chart is acceptable
▪ You may disclose without consent to the following people:
✓ Continuing care & treatment or health service providers
✓ Health professional bodies, auditors and quality assurance committees
✓ Entities authorized to obtain information or disclosures required by other legislation, e.g. Public Health Act or Gunshot and Stab Wound Mandatory Disclosure Act
✓ Family members in certain circumstances
✓ Individuals or authorized representatives of individuals
✓ Persons acting in the best interests of an incompetent individual
✓ Police, when investigating a life threatening injury to an individual
✓ Any person, to avert or minimize imminent danger
For more information about the Health Information Act, visit the Alberta Health & Wellness website at
If you have specific questions about the HIA, talk to your supervisor or contact the Privacy office at 780-735-9189 or privacy@covenanthealth.ca.
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