URL for the automated email registration
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University of Southern California
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AT&T Reservationless Phone Conferencing
Registration Guide for USC Users
October 2009
Table of Contents
Table of Contents 2
1.1 Overview 3
1.2 Getting started 3
1.3 Initial - Register page 3
1.4 Select a company 3
1.5 Email Validation Confirmation page 5
1.6 Secure link email message 5
1.7 Create your profile 6
1.7.1 Create your profile: Section 1 – Profile Information 6
1.7.2 Create your profile: Section 2 – Security Information 7
1.8 Reservationless Account Registration Page 8
1.8.1 Expanded Audio Conference and Conference Options Sections 9
1.8.1.1 Access Information and call or meeting flow 9
1.8.1.2 Dual Access Code call flow 9
1.8.2 Conference Options 9
1.8.3 Reservationless AT&T Web Meeting Service 11
1.8.4 Request a Wallet Card 11
1.8.5 Billing Information 12
1.8.6 Submit, Reset, or Cancel 12
1.9 Registration Confirmation 13
1.10 Registration Confirmation – Host and Primary Access Information 13
1.10.1 Registration Confirmation – Primary Access Information - Audio 14
1.10.2 Registration Confirmation – Primary Access Information – AT&T Connect Reservationless Web 14
1.10.3 Registration Confirmation – Primary Access Information – Reservationless Web Meeting 14
1.11 Registration Confirmation – Billing, Training, and Support Information 15
1.12 Updating your Registration 16
1.13 Login to Your Account 17
1 Overview
AT&T Reservationless Phone Conferencing Service allows you to make a conference call any time of day or night without ever having to make a reservation.
Upon registration, you will receive dedicated dial-in phone numbers and access codes so you can begin using the service immediately. If you also select a web conference service, you will receive dedicated meeting numbers and access codes for that service as well. A wallet card with your dedicated numbers and access codes will arrive in the mail in approximately 10 – 14 business days if mailed within the U.S.A. (Non-U.S.A. delivery time will vary based on per-country mail delivery).
This guide provides instructions to register for AT&T Reservationless Service via the AT&T Email Registration Website.
2 Getting started
To begin your registration, visit:
Select your preferred language from the drop down menu and enter your personal USC email address.
3 Initial - Register page
Note: You must use your USC email address (name@usc.edu). Yahoo, Hotmail, etc email addresses are not acceptable for security reasons.
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Email Validation page
4 Select a company
If a page asking you to select a company comes up next, select either USC or ISI, depending on which organization you belong to. If this page does not appear, you will receive the Email Validation Confirmation page (see next step) instead.
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Select a company
5 Email Validation Confirmation page
Once your email address is validated, the system will inform you that an email containing a link with a security key will be sent so you so that you may continue the registration process. The next steps will be to create a profile and to select the Reservationless service.
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Email Validation Confirmation page
6 Secure link email message
Once your email address is validated, the system will send you an email with a link which will take you to a page to create a profile. Click the link. The security key contained in the link is valid for one profile creation attempt.
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Email Sent with security key – click link.
7 Create your profile
To register for one of AT&T’s Conference Services, you will need to create a profile for your account. This requires filling out sections 1 and 2 on the Create Your Corporate Account Profile page.
8 Create your profile: Section 1 – Profile Information
Fill out your profile information contained in section 1 – Name, Phone number, Fax number, Email Address, and Mailing Address.
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Create your profile - Section 1
9 Create your profile: Section 2 – Security Information
For future access to manage your profile and conference services, you will need to create a User ID and Password in Section 2. You will also need to enter a 4-digit PIN, which will be used to verify who you are in case you call AT&T for customer assistance.
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Create your profile - Section 2
10 Reservationless Account Registration Page
On the registration page, the AT&T Services selected by your area will be displayed.
Depending on your area’s service choices, your Reservationless account can be enabled for audio conference service, web conference services or both audio and web conference services.
Simply check the box next to the services you wish to register for. Before you click submit, you can view Conference Options, Request a Wallet Card, and view the Billing information.
You can expand or collapse each section by clicking on the [pic] or [pic] cons.
Click [pic] to collapse the section.
Click [pic] to expand the section.
Note: Audio Conference Options displayed will be the options selected by your area.
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Reservationless Account Registration Page
11 Expanded Audio Conference and Conference Options Sections
Each section can be expanded by clicking on the [pic] icon or collapsed by clicking on the [pic] icon. When checking the Reservationless Audio Conference Service [pic] box, the section will automatically expand to show you the access options and conference options.
12 Access Information and call or meeting flow
The access method you will be prompted with during registration and during the audio conference call and web meeting flow is pre-selected by your area. Your area has selected the Dual Access Call flow method. During registration, you will have the ability to select your access information. The access information entered or generated is used upon entry to your audio conference call or your web meeting. The system will match the same access information if you are registering for audio and web reservationless services. If you update the audio access information, the web will also be updated.
Dual Access Codes: The host uses a different access code than participants use.
13 Dual Access Code call flow
The system will generate the 7-digit access codes.
If your area enabled global access, then you can select your country and language preference. Access to the conference bridge is available from many countries. Select the country where you would dial into the conference bridge. The language preference is for email confirmations and wallet card information.
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Expanded Reservationless Audio Conference Service Section
14 Conference Options
For Reservationless Audio Conferences, there are a number of conference options. There will be options defaulted based on your area’s selection. You can customize you options anytime using this method, using touch tone commands when on your conference, contacting AT&T Customer Care, or by accessing Conference Monitor (). Click on the conference options description link for more information.
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Expanded Reservationless Audio Conference Options Section
15 Reservationless AT&T Web Meeting Service
Check the box if you would like to add Reservationless Web Meeting Service. The Reservationless Web Meeting section automatically populates the access code and the host code.
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Reservationless Account Registration – AT&T Web Meeting Section
16 Request a Wallet Card
AT&T will send you a wallet card if you fill out this section and check the box. The wallet card should arrive within the U.S.A. in 10-14 business days. Non-U.S.A. delivery times may vary.
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Reservationless Account Registration – Wallet Card Request Section
17 Billing Information
Your area can select different billing options which are typically to track expenses to, but not limited to, credit cards, department names, organizations, employee ID, project code or separate accounts. The information requested can be customized with identifiers you should be familiar with entering.
Note: The following is only an example. It is likely that what you see will differ.
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Reservationless Account Registration – Billing Information
18 Submit, Reset, or Cancel
At this point, you can click the Submit, Reset, or Cancel button. Clicking the Submit button transmits the information to AT&T for request processing, which should only take a few seconds. A successful request will provide you with your Reservationless access information, which can be used immediately. Clicking the Reset button will clear all the fields on the page; clicking the Cancel button will cancel any changes you may have within this request.
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Reservationless Account Registration – Submit, Reset and Cancel
19 Registration Confirmation
This section shows which Reservationless Service(s) you have selected.
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Reservationless Confirmation – Registered Services
20 Registration Confirmation – Host and Primary Access Information
This section shows Reservationless Host and Primary Access Information. Upon submitting the page request, the AT&T system will register you for the service(s) requested. You will be provided with your own audio conference phone number(s) and access code(s). For web conference service, you will be provided with a URL where you will enter your meeting number (same as phone number) and access code(s).
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Reservationless Confirmation – Host and Primary Access Information
21 Registration Confirmation – Primary Access Information - Audio
You will be provided with your own audio conference phone number(s) and access code(s). The phone number is from the country of your preference. You will also receive a link on the page that will direct you to a list of countries with corresponding access phone numbers.
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Reservationless Confirmation - Primary Access Information – Audio Conference Details
22 Registration Confirmation – Primary Access Information – AT&T Connect Reservationless Web
For AT&T Connect Reservationless Web conference service, you will be provided a URL where you will enter your meeting number (same as phone number), access code(s), and email address.
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Reservationless Confirmation - Primary Access Information – AT&T Connect Details
23 Registration Confirmation – Primary Access Information – Reservationless Web Meeting
For AT&T Reservationless Web Meeting service, you will be provided with a URL where you will enter your meeting number (same as phone number), and access code(s).
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Reservationless Confirmation - Primary Access Information – AT&T Web Meeting Details
24 Registration Confirmation – Billing, Training, and Support Information
These sections of the Registration confirmation include the billing information, training for web conference service, and support information.
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Reservationless Confirmation – Billing and Support Information
25 Updating your Registration
To make changes to your Reservationless Account, go to
Click the hyperlink contained in the following sentence “If you already enrolled and would like to update your registration information please click here.”
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Reservationless Login – Update Link “click here”
26 Login to Your Account
Enter the User ID and Password that you selected when you created your profile to gain access to your account. You will be able to make updates to your account.
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Log in to Your Corporate Account
Thank you for using AT&T
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