PDF Welcome to: New Member Onboarding - CUNA Councils

Welcome to: New Member Onboarding We will begin promptly at 1pm CT Want more? August 24: Increasing Member Loyalty. Member loyalty is arguably the most important factor for credit unions today. It costs 5X more to find a new member than keep an existing one, yet it's estimated we spend 44% . more . on acquisition than on retention. ................
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