Culture Makes a Difference
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Culture Makes a Difference
With each merger comes the need for the integration of organizational cultures. What is culture? Burke and Litwin identify organizational culture as "the way we do things around here." The culture audit focuses on three areas: workers, work processes, and the workplace, that is, the organization.
The table below gives examples of the areas to look at and the types of questions to ask for each of the three areas of focus during the audit. In addition, one should read the annual report, letters to stockholders, newsletters, Web pages, new articles, financial statements, business analysis statements, training materials, and any other documentation that can provide insight about how the organization operates.
You also will need to develop questions that provide insight into customer, management, and employee values and organizational taboos and sensitivities. You will want to look at how the organization perceives both its internal and external environments and how informal processes such as the rumor mill operate and affect the organization.
|Focus |Sample Areas |Sample Questions |
|Workers (individuals or teams) |Leadership |Name three people in your group who you consider a leader. What makes |
| |Followership |them a leader? |
| |Motivation |How do employees get information? |
| |Incentives |What motivates employees in your group? |
| |Learning | |
| |Information | |
| |Heroes, past and present | |
|Work Processes |Service |What are the service level agreements for your group? |
| |Sales |What feedback do employees receive about the process they are |
| |Operations |responsible for? |
| |Line Groups |How do things get done around here? |
| |Staff Groups |How do things get measured? |
| | |What are the three most important values for you organization? |
| | |Tell me about your organizational brand and how it is used? |
| | |What advice would you give me on how to be successful in this |
| | |organization? |
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ADDITIONAL TEMPLATE PREVIEWS
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|Guides |Tools and Templates |
|Due Diligence Best Practices |Overall Checklist - Ver1 |
|Critical Issues In HR Due Diligence |Overall Checklist - Ver2 |
|Physical vs. Virtual Data Rooms |Overall Checklist - Ver3 |
|MARKET, INDUSTRY, AND COMPANY, RESEARCH |Overall Checklist - Ver4 (No Preview) |
|Getting Behind the Numbers (No Preview) |Overall Checklist - Ver5 |
| |Technology Checklist |
| |HR Checklist - Ver1 |
| |HR Checklist - Ver2 (No Preview) |
| |Financial Checklist |
| |Services Business Checklist |
| |Culture Audit - Ver1 |
| |Culture Audit - Ver2 (No Preview) |
| |Software Product Checklist |
| |Distressed Business Checklist |
| |Data Room Contents |
| |PowerPoint Presentation Templates - Big Time Saver! |
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