About Me



Robert HilskyPhiladelphia, PA??|??rhilsky@? |??About MeI am a champion for users, adopting data-backed & proven trends to help people navigate my work. My current focus is accessibility, ensuring people with disabilities are not left behind by products I create.I hope that my present efforts will help turn the notion of accessibility in to a web standard.Skills & AbilitiesAxure, Adobe CC, Sketch, Prototyping, Accessibility, Responsive Design, User Research, Front-End Development, UX Wireframes, Wordpress, User Stories, UX Architect, Digital Design, Print Design, Digital Strategy, Agile, Velocity, Scrum Master, Kanban, Windows, Microsoft Office, MacOS, Google SuiteExperienceUser Experience & Accessibility Contractor MOD Worldwide2019 to CURRENTIntroduced User Experience Principles to the company and installed UX deliverables in to product timelines.Worked with multiple department representatives to compile an internal playbook. Used to assist employee on-boarding and a guide for the expansion of MOD offices worldwide.Re-hauled the digital product QA reporting process. Introduced full internal accessibility testing. Leading accessibility audits on all outgoing digital projects.Assisted in gathering company-wide data needed to complete RFPs. This includes translating highly technical documentation in to laymen.Lead prototype cycles for multiple internal projects.Improved the content manager experience for all digital projects that included a content management system. Compiled the case for CraftCMS and lead the move away from Wordpress.Lead the restructuring of digital product pricing. Introduction of monthly client payments to help justify support, maintenance, & enhanced client interactions.Trained designers on preferred methods for creating accessible PDFs. This includes exporting, tagging, and testing.Founder & User Experience N3rd Street Gamers LLC2014 to 2018Laid a national framework for amateur esports events.Scaled a local esports company to a national brand.Collected participant data to improve the overall player & spectator experience at all NSG events.Created and optimized a live broadcast system that only required 1 producer to execute a high-quality live stream of NSG events.Designed an event listing Wordpress plug-in — made it easier for participants to find events, but also could be content managed by any employee in the company.Used internal data and external data to launch new NSG events.Managed multiple teams — Broadcast Production & Design.User Experience & Accessibility Expert Prudential Financial2013 to 2017Selected to help build Prudential Retirement’s first UX Team.Operated across multiple departments — trained employees on the importance of UX & Accessibility. Also acted as main point of contact for any UX related questions or problems.Designed a user friendly and WCAG AA compliant templating system for over 300 client sites.Participated in the complete redesign — including user testing, user research, prototyping and hands on front-end coding.Represented Prudential at numerous accessibility conferences. Presented technology and processes used to roll out an accessibility mandate through-out the whole corporation, in under one year.Worked with content creators and visual designers to create multiple digital products — I handled the foundational planning, wireframing and prototyping. I followed projects to the end QA’ing UX and Accessibility issues.User Experience & Accessibility Expert Jarvus Innovations2012 to CurrentMain contact for all things UX and Accessibility. Jarvus is a web development firm located in Philadelphia. Completing projects for clients in government, education, and private industries.Art Director Comfort Revolution2010 to 2011Hired to build design department and it’s processes. Launched numerous brands in to national department stores — including Bed Bath & Beyond and Target.Lead Multimedia Designer 2007 to 2008Participated in the complete redesign of the company’s main web application “Control Center 7.” Tasks included UI design, User data analysis, Q/A, & flash development.EducationNew England School of Art & Design, Boston2002 to 2007Graphic Design MajorWebAIM training, Newark2016Web Accessibility TrainingAccomplishmentsSome of my highlights in the recent years:Scaled CompanyTook investment from Comcast and scaled local esports company to a national brand.Accessibility Roll-OutWas one of Prudential's Accessibility leaders during the initial roll-out.Accessibility RepresentationRepresented and spoke at multiple Accessibility conferences for Prudential Financial.World’s First Esport’s CampPlanned and executed the world’s first esport’s industry training camp. Check this article out! Redesigned User OnboardingCompletely redesigned the paper and digital enrollment process for Prudential Retirement.Digital PlaybookCreated a digital playbook for multiple departments in Prudential.Tied the KnotMarried my best friend this yearContact MePhone: 732-757-5919Website: Email: rhilsky@ ................
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