Commercial Van Financing
Commercial Van Financing
2015
Commercial Financing
Mercedes-Benz Financial Services 2
Key Contact Information for MBFS Commercial Financing
F&I Pro Website: fipro/mbfs Help Desk: (866) 485-8567 F&I Pro Support Email: poshelpdesk@ Hours: 8am - 5pm CST Days: Monday ? Friday
All program information is accessible via the commercial business Point of Sale system, F&I Pro.
General Department Contact Information
Department
Telephone
Funding / Discounting Department (877) 294-9670, option 3
Small Business Credit Department (877) 294-9670, option 1
Fleet Credit Department What it prohibits
Customer Service
(877) 294-9670, option 2 (866) 808-6273
Lease Maturities
(877) 294-9674
Commercial Financing
Mercedes-Benz Financial Services 3
Table of Contents
Revision Date: October 2015
Preface
Key Contact Information For MBFS Commercial Financing
2
Section 1: Mercedes-Benz Financial Services Commercial Financing
5
Mercedes-Benz Financial Services Commercial Financing Overview
6
Dealership Commercial Financing and Differences between Consumer
8
and Commercial Customers
What Financing Options are available?
11
Loans
12
- Components of a Loan
12
- Loan Decision Drivers
14
- Key Features of MBFS Commercial Financing
14
Leases
16
- Types of Available Leases
16
- TRAC Lease
18
- Zero TRAC Lease
23
- FMV Lease
24
- Complete Advantage Lease
26
- Lease End Overview
27
- Lease Decision Drivers
29
- AMT, defined
29
- Financial Accounting and Income Tax Treatment
30
Summary of Capabilities and Services
31
Section 2: Commercial Credit Process and Procedures
32
Overview of Commercial Credit
33
What makes a deal "commercial?"
33
- Business vs. Personal or Consumer Use
33
- Distinguishing between "vocational" and "for-hire"
34
- Why the name on a deal matters
35
- Types of businesses and their organization
35
Submitting Deals to the Commercial Credit Departments
37
Financing upfitter modifications & customizations
39
Credit Evaluation of Commercial Credit
40
- Personal consumer use vs. commercial use
40
- 5 Cs of Credit
41
- Personal and company information used to review a deal
42
Commercial Financing
Mercedes-Benz Financial Services 4
Structuring a Deal
47
Service Level Commitments
50
Credit Decision Letters
51
Dealer Reserve
52
Reviewing Decisioned Deals
53
Section 3: F & I Pro
54
Introduction and System Overview
55
User Login
55
Home Page
57
Customer Menu
58
- Create New Customer
58
- Customer Search
59
- Generate Customer List
60
- Payoff Inquiry
62
- Competitive Payoff List
63
Payment Quoting Menu
63
- Lease Quote
63
- Retail Finance (Loan) Quote
73
- Quick Finance (Loan) Quote
76
- Complete Advantage (Lease) Quote
77
Dealer Reports Menu
78
My F & I Pro Menu
80
- Maintenance
81
- Quotes & Other Functionality
83
Creating Documents
93
Notices
98
Section 4: Funding and EFT (Electronic Funds Transfer)
99
Overview of preparing a finance or lease package for funding
100
"Step-by-Step" to submitting a complete funding package
100
EFT ? Electronic Funds Transfer
111
Section 5: Glossary of Financial Terms
121
Commercial Financing
Section 1: Commercial Financing
Mercedes-Benz Financial Services 5
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