Performance Evaluation Template NON-MANAGER
REIMAGINING PERFORMANCE MANAGEMENT @ USCStronger Trojans. Stronger Troy.USC Staff Performance Evaluation for Non- Manager - RevisedBefore starting, we encourage you to review the competency definitions at the Performance Management website . Need Assistance? Contact the HR Service Center at 213-821-8100 or uschr@usc.edu.Quality of work/ProductivityDefinition: Behaviors include: accuracy/efficiency, timely completion of work assignments, attention to detail, volume of output, achievement of objectives, responsiveness, degree to which achieves prescribed standards and overcomes obstacles, and maintains knowledge and proficiency relative to job requirements.0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Reliability/AccountabilityDefinition: Behaviors include: dependability, adaptability, punctuality, self-sufficiency, and accepts responsibility.0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Integrity/EthicsDefinition: Behaviors include: honesty, fairness, commitment to USC values, adherence to USC’s Code of Ethics, treats others with respect, maintains confidentiality and appropriate data stewardship, reports ethical and/or policy violations. Holds self, co-workers, and those he/she supervises to the highest standards.0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Communication SkillsDefinition: Behaviors include: effectiveness of written, verbal, and non-verbal communication, comprehension, ability to influence others, use of appropriate language, tone and structure, elicits and accepts feedback, and willingness to listen to viewpoints of others and share ideas. 0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Customer FocusDefinition: Behaviors include: recognizes customer needs, commitment to meeting/exceeding customer expectations, addresses customer concerns, seeks and acts on feedback from customers, takes actions to meet customer needs. Include in comments references to feedback from customers.0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Problem Solving/Decision MakingDefinition: Behaviors include: critical thinking and analysis, effectiveness of solutions and actions, achieves appropriate outcomes. 0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Creativity/InnovationDefinition: Behaviors include: ability to foster and support change, takes informed risks, successful outcomes that appropriately challenge the status quo. 0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Teamwork/CollaborationDefinition: Behaviors include: collegiality, productive team interactions, contributes to accomplishing group goals. 0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Legal & Regulatory ComplianceDefinition: Behaviors include: awareness of applicable university policies, laws and regulations, adherence to standards and requirements, holds self and others accountable for compliance, cooperates with investigations and audits. If there have been violations, include details about those references (whether inadvertent or willful) in the comment section. 0 1 2 3 4 5 Not Below Meets Some Meets Exceeds Some Exceeds -----applicable Expectations Expectations Expectations Expectations ExpectationsPlease comment on employee behavior as it relates to this competency:_____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________OVERALL PERFORMANCE RATING SCORE: 51701702959100Add Individual Competency Ratings / Number of Competencies Overall Performance Rating__________ / ____________ =______________Additional Performance DocumentationAnnual Performance Goals:1. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________2. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________3. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________4. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________5. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________Annual Development Goals:1. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________2. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________3. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________4. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________5. ___________________________________________________________________________________________Circle One:Goal Not Met Goal Partially Met Goal Completed Goal Exceeded Goal DeferredComments:__________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________ ................
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