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152400-247650002019 Annual Conference & ExpoOctober 10-12, 2019Palm Beach County Convention CenterSchedule at a GlanceThursday, October 103:00 pm – 5:00 pmPre-Con SessionsLunchroom and Menu Revolution in Palm Beach County – Come see how the Palm Beach School District is transforming their cafeterias to increase efficiency in service, improve production and boost lunchtime enjoyment. To make it a total revolution – they redesigned their menus using a food court style concept increasing participation by 30%. The group will meet up at the school for a presentation, and then walk to the lunchroom for a tour and samples – taken straight from the new innovative menus. Pending - We’re working one more session to give you Pre-Con options – stay tuned!5:30 pm – 7:00 pm Sustaining Industry Partners & VIPs ReceptionSIPs and VIPs meet up at this special reception for the School Food Service Industry Partners that support FSNA, Florida SFS workers and their partnership to feed Florida's school children. Friday, October 11 7:30 am – 8:00 am Exhibitor Appreciation Coffee Break in Expo HallExhibitors can enjoy coffee while chatting with the FSNA Board & Taskforce Members to share ideas about FSNA events and industry optimization, participation & partnerships.8:00 am – 9:00 am Educational SessionsA Measureable Performance - How the Key Performance Indicator Report can Benefit your Managers – To quote Stephen Covey, “Goals are pure fantasy unless you have a specific plan to achieve them.” Learn how Pasco County utilizes a simple yet honest assessment of cafeteria operations to ensure their program's strength. Buying American - Make sure you are in full procurement compliance when fulfilling the “Buy American” requirements. Recruit in a Tight Job Market and Onboard to Retain - Recruitment in the school food service industry is challenging. With unemployment at an all-time low, sometimes you just don’t get enough quality applicants. And, hiring is just the first piece of the puzzle - proper onboarding for loyalty and longevity drive retention.9:00 am – 10:30 amExhibit Hall Preview for District Office Personnel This is a special exhibit hall time period to give individuals who make or influence purchasing decisions the opportunity to have in-depth discussions about school food products, equipment and services. 9:15 am – 10:15 am Educational SessionsLeveraging Trends for Growth in K12 - This presentation will inform and enlighten you on exactly who are the students of today and tomorrow, their families, lifestyles, and expectations of food & service.Serving Quality Food with Quality Customer Service - This session highlights the need to focus on the presentation and quality of our food. We’ll also focus on customer service - remember every customer that you serve has a story!Eat Your Way to Less Stress - Skip the trip to the café for a double chocolate cookie latte and attend this session. Learn how to “tweak” your food choices and eat mindfully to reduce stress and improve your health. Dealing with Difficult People - It’s a fact of work life, at some you have to deal with a co-worker, a student, teacher, a supplier, a boss who’s pain in the pantry. It’s tiring and stressful! In this session learn why people behave the way they do and gain strategies that help you deal with them in a way helps you remain positive and productive. 10:30 am – 3:00 pm Exhibit Hall Open to All Attendees & Take A Chance Auction Open3:00 pm - 4:00 pmEducational SessionsInterview Skills 101: Tips To Help You Be the Best Candidate for the Position - The presentation will focus on how to land your next job – the one you really want. Do’s and Don’ts, answer strategies, appearance and behavior are all covered.The Why & How of Starting a School Food Recovery Program - Find out how your school/district can reduce food waste, help the environment, and support student wellness. With over 67% of students on Free and Reduced Lunch, Broward is examining how the schools’ recovered food can be included in a School Food Pantry. Trending in the Lunchroom - Coffee as part of the reimbursable meal, customization bars for wings and other things, pre-ordering, and cool ethnic foods. Learn about these trends from a panel of experts who have seen their participation grow as a result of being “on trend.”MSG: Demystifying the Controversy & Discovering the Possibilities – Dr. Keith Ayoob, a nutritionist and an Associate Clinical Professor of Pediatrics at the Albert Einstein College of Medicine in New York City, will discuss the chemistry of food, what certain ingredients do and don’t do, the importance of separating fact from fiction and how to address misinformation regarding food and nutrition.4:15 pm - 5:45 pm Opening General SessionWe will kick off the 2019 Annual Conference & Expo with a formal 2019-2020 Board Introduction followed by the FSNA Program Awards Ceremony and the Presidents Walk & Awards Ceremony. 6:30 pm - 9:00 pm The Friday Night Party! An FSNA TraditionSaturday, October 127:00 am – 7:45 amSinging Bowls - Sound Therapy & Meditation Session 8:00 am - 9:00 am Educational Sessions Who Wants to Retire a Millionaire? - And who wants to retire before they are too old to enjoy it, travel, receive good medical care, do fun things, and maybe leave a little something to the kids? If you have answered yes to any of these questions – this session is for you.Would You Rather? - Presentation is a vital part of the meal. Are you looking at your plate with a discerning eye? Is it creative, is it clean looking, does it look like enough, does it look fresh, too homemade or overly packaged? Also covered: common food safety issues.Case Study - Benchmarking Meals per Labor Hour - Participants will learn how to calculate MPLH, compare it to like schools, and how to use this data to drive decision making and actions at the school level. This interactive session will have attendees discussing the pros and cons of MPLH methodologies.The Sensory of Taste: Why We Taste the Way We Taste - This program will explore the human nature of taste and texture. Through sensory experiments and tastings, we will explore these questions and more.Go Lean & Green for a Healthy Environment and Wellness - Learn sustainability strategies including compostable trays, how to eliminate plastic straws, reduce food waste and how to promote these initiatives and your school meals through health, wellness and sustainability messaging.9:10 am - 9:45 am FSNA 2019 House of Delegates AssemblyThis year’s agenda will include an SNA Affiliate Agreement Update. Delegates will be called upon to offer opinions and guidance to FSNA Leadership. Coffee Break Included!9:00 am – 9:30 amNetworking and Coffee Break9:30 am - 12:00 pm Exhibit Hall Open to All Attendees & Take A Chance Auction Open12:15 pm – 12:45 pm Region AssembliesFor all Attendees – Come see what is going on in your FSNA Region.12:45 pm – 1:15 pmRegion Assemblies Continued - Leadership Activity1:30 pm - 3:15 pm Awards Luncheon & Keynote Closing SessionWe will present the final round of Awards and then we’ll have lunch and listen to internationally acclaimed Keynote Speaker, Dr. Keith Ayoob.3:30 pm - 5:00 pm Educational SessionsYou Know What I Mean - This fast-paced workshop is focused on listening to understand and speaking to be understood. Whether it is a gabfest or a board meeting, we all want to express our opinions and feelings effectively. Human Trafficking - In this important session, attendees will learn about human trafficking, definitions and how it occurs. Then attendees will learn what signs to look for and what to do if they suspect a child is being trafficked - as school food service professionals interacting with students every single day of the week, we are able to see patterns of behavior or even interact with children who may be at risk. 7:30 pm - 9:00 pm After-Dinner Meet-Up If you are staying over on Saturday night, meet up with other attendees for a snack, a cocktail, dinner or dessert and one last opportunity to make a new friend and enjoy your conference experience. ................
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