Professional Profile



Anupa A Cyprian Rayrella Business Development Consultant803 Commercial Road, Limehouse, London, E14 7HG ? d201248@ ProfileA dedicated and results-oriented Business Development Consultant specialising in increasing revenue and enhancing productivity in competitive sectors through proactive analysis of business processes, detecting opportunities, and making recommendations. Adept at performing sales and advisory roles as well as research and data analysis for financial and economics-oriented organisations. Adopts a consultative business analysis approach to ensure specific organisational managers detect and take advantage of opportunities for growing their business operations. An innovative strategist who has successfully managed significant projects that have enhanced the client's abilities to detect and fix problems hampering growth in sales and revenue, and provided effective long-term solutions for optimising processes. Commercially astute and tactical with an instinct for identifying and maximising new business openings. Renowned as a motivational and inspirational manager capable of training and developing teams to enable them to fulfil their potential and add value to the petenciesBusiness DevelopmentBusiness Recovery and SustainabilityManagement Consulting Process DevelopmentComplex Problem ResolutionLead Qualification StrategiesProgram ImplementationProject ManagementCampaign Performance TrackingMarketing Materials DevelopmentClient AcquisitionValue AnalysisBusiness Correspondence DraftingTeam LeadershipCommunication and InterpersonalAnalytical & Critical ThinkingProblem SolvingTime ManagementCoordinationPrioritisationMultitasking Career SummaryBusiness Development ConsultantMay 2018 – PresentLondon Financial Studieskey achievementsEnsuring quarterly sales targets are surpassed by prospecting, along with marketing-generated leads.responsibilitiesPlaying a pivotal role in identifying sales leads in the vertical, pitched services & courses to prospects, and maintaining a good relationship with new contacts. Maintaining outstanding communication skills in following up new business opportunities and sales processes from the initial pitch to closing the deal. Research innovative ways for lead generation and conducting market research to streamline the target audience including working with third-party data providers. Respond to inquiries from members of the business community and potential concerning their professional development opportunities.Analysing pre- and post-course evaluation forms for a better understanding of client preferences and developing marketing strategies and customer-centric questionnaires to ensure current trends are being incorporated into our product portfolios. Timely planning and preparing pipeline, sales target progress reports and comprehensively briefing the prospects on new product developments. Assess business opportunities and develop strategies to attract more delegates from international organizations. Team Leader/Stock AnalystOct 2015 – Aug 2017The Advisory Hackney House Ltd, London UKresponsibilitiesSupported the team manager in performing various management duties, including helped with hiring processes and training of new team members, and took charge when the manager was absent or out of office.Paid attention to details in managing inventories and stock, including kept detailed records of inventory use and sales, and appropriately advised the management on orders.Demonstrated exceptional interpersonal skills in encouraging the team members, including communicated team goals and identified areas for new training or skill checks.Oversaw team member's work for quality and guideline compliance and timely responded to their questions, including communicated deadlines and sales goals. Promoted team members' adherence to company regulations and performance goals by developing strategies and conducting team meetings to update members on best practices and continuing expectations.Generated and shared comprehensive reports about team performance, mission-related objectives, and deadlines.Ensured company brand materials and physical working spaces met and exceeded company presentation standards.Leveraged excellent customer service skills in delivering quality customer service, including interacting with customers, timely answered customer inquiries, and expertly handled customer complaints.Assistant ManagerMar 2015 – Jun 2015SSP UK StarbucksresponsibilitiesAssisted Store Manager to promote the culture, core values, and mission of Starbucks. Executed daily tasks in meeting operational needs, guaranteeing customer satisfaction, and making sure internal and external resources are utilised for Partner & Asset Protection, Partner Resources, and Food & Beverage. Developed positive relationship with individual partners in creating inspirational culture, and building connections with customers to understand their needs and the needs of the community.Assistant ManagerOct 2013 – Mar 2015Harris and Hoolekey achievementsSteered successful shop operations by opening and closing shifts, and regularly rolled-up sleeves to assist in serving and delighting customers.responsibilitiesCollaborated with the Store Manager in organising and guiding the team, and utilised remarkable mentorship skills in coaching others to fulfil their potential. Delivered an excellent coffee experience to the customers by supporting the Shop Manager in cultivating an efficient team to accomplish the necessary tasks.Team LeaderOct 2012 – Sep 2013SSP UK The Food Travel ExpertsresponsibilitiesDemonstrated outstanding leadership skills in promoting the best customer experience by serving up the perfect meal, ensuring no one is kept waiting while preserving the excellent organisation's reputation for customer service. Led the shifts, and ensured that the unit and brand standards are met consistently. Maximised various skills in ensuring successful completion of tasks through leading by example, initiating action, drive and determination, excellent customer service, planning and prioritising, among others. Exploited a strong focus on sales to grow the business while helping in stock control and day-to-day leadership of the team.Asst. Category ManagerApr 2009 – Apr 2011Makro Habib Pakistan LimitedresponsibilitiesPlayed a pivotal role in negotiating promotions from suppliers to sell products attractively, and accurately phased sales, stock, margin and in-take plans, while taking into account prevailing market trends and customer preferences. Coordinated with the Commercial Department in supervising the relevant apparel category, from selection to ordering proposals of product ranges. These included a wide range of Fashion and casual wear garments, shoes, handbags, and innerwear and related accessories for Men, Women, Children, and Young Infants for all stores.Business Equipment and Computer ApplicationsMS ExcelMS PowerPointMS WordMS OfficeMS OutlookAdditional CRM Application usage – GoldmineData Sourcing tools – Zoominfo, Uplead and moreEducationMasters of Science (International Economics) | (Merit)2011 – 2012University of Essex, Colchester, UKBachelors of Science (Majoring in Economics) | (Merit)2002 – 2007Trent University, Peterborough, ON, CanadaGrade13/ ‘A’ Levels?(General Certificate of Education) | (180 UCAS points)2000 – 2002Beacon House School System, Lahore PakistanGrade11/'O' Levels (General Certificate of Education)1998 – 2000Convent of Jesus and Mary, Lahore, Pakistan ................
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