Vermont Claimant Handbook
Vermont Claimant Handbook
A Guide to Unemployment Insurance in Vermont
(6-19)
Vermont Claimant Handbook
A Guide to Unemployment Insurance in Vermont
VERMONT DEPARTMENT OF LABOR B-11 (6-19)
Table of Contents
1 Introduction to Unemployment
1
Vermont JobLink "Plus Account" and Job Service On-Line Registration . . . . . . . . . . . . 1 Vermont Department of Labor Career Resource Centers . . . . . . . . . . . . . . . . . . . . . . 1
Internet Services . . . . . . . . . . . . . . . . . . . 2 Unemployment Telephone Automated Services . . . . . 2
Claims Center Core Hours. . . . . . . . . . . . . . . 3
TTY Services. . . . . . . . . . . . . . . . . . . . . 3
2 Your Responsibilities as a Claimant
4
How to File an Unemployment Claim . . . . . . . . . 4
Filing Weekly Claims by Internet . . . . . . . . . . . 4
Filing Weekly Claims by Phone . . . . . . . . . . . . 5
Eight Questions You Will be Asked . . . . . . . . . . . 5
If You Make a Mistake . . . . . . . . . . . . . . . . 6
Able and Available for Work. . . . . . . . . . . . . . 6
Reporting Wages When Filing a Weekly Claim . . . . . . 6
Return to Work Dates . . . . . . . . . . . . . . . . . 7
Losing Your Right to Collect . . . . . . . . . . . . . . 7
Reasons You Must Call Claimant Assistance . . . . . . . 8
Work Search Requirements . . . . . . . . . . . . . . 9
Suitable Work . . . . . . . . . . . . . . . . . . . 10
Self Employment . . . . . . . . . . . . . . . . . . 10
Sideline Activity . . . . . . . . . . . . . . . . . . 10
Pensions . . . . . . . . . . . . . . . . . . . . . 11
Disqualifying Types of Payment . . . . . . . . . . . 11
3 Information About Your Claim
12
Determinations . . . . . . . . . . . . . . . . . . 12
Claims Adjudications Process . . . . . . . . . . . . 12
Length of Payments . . . . . . . . . . . . . . . . 13
Calculating a Weekly Benefit Amount . . . . . . . . . 13
Wages Not Used in Determining Weekly Amount . . . 13
Base Periods and Base Period Chart. . . . . . . . . . 14
Direct Deposit Services . . . . . . . . . . . . . . . 15
Information Needed for Direct Deposit Services . . . . 15
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