Arda Ilgazli



Highly-motivated Communications Specialist and Digital Strategist. Experience in developing and promoting brands in the non-profit sector. Areas of expertise include writing and editing, social media marketing and web design. Currently looking for a position with a company where I could utilize my existing skill set and knowledge to increase sales.

PROFILE

• Over 3 years of experience in media, communications and digital marketing

• Over 6 years of customer service experience

• 2 years experience as an administrative assistant and receptionist

• Demonstrated ability to write and edit compelling, clear, and concise content

• A strong understanding of best practices of social media platforms

• Knowledge of graphic design principles and basics of layout and photo editing for web

• Strong time management skills to meet multiple deadlines

• Proven ability to take on new responsibilities

Professional Experience

Community Research Yonge Street Mission March 2015-Present

Assistant

• Summarize academic-level research reports for organization’s internal Research Bulletin

• Developed strong understanding of public policy solutions, digital strategies, fundraising streams and social issues

Freelance Journalist September 2012-Present

• Manage a website about Portuguese soccer on WordPress named Futebol Factory, which received more than 30,000 views in 2014

• Publish articles in the international soccer websites The Spectator’s View, PortuGoal, Back Page Football, O-Posts and Outside of the Boot

Ticket Agent/ Toronto International Film Festival (Seasonal) August-September 2017

Supervisor

• Responsible for selling tickets and redeeming passes through the Ticketmaster system

• Assisted customers and stakeholders with general inquiries about festival policies

Box Office Assistant Hot Docs Film Festival (Seasonal) March-May 2017

• Responsible for selling tickets and redeeming passes at the festival box office

• Assisted festival personnel with event management and crowd control

Blog Writer Volunteer Toronto December 2015-July 2016

• Published articles on the organization’s website on a variety of topics including diversity and inclusion, measuring social impact, grant writing and fundraising

Publicity Coordinator Make A Change Canada February 2015-May 2016

• Wrote press releases on the organization’s name change and 10-Year anniversary event which were published in MarketWired

• Responsible for implementing day-to-day social media strategy on Twitter and Facebook

Communications Strategist Earth Day Canada March-April 2016

• Promoted the organization’s Rooting4Trees campaign by posting updates and program information on social media platforms

• Conducted outreach to community partners and influential bloggers to build support for the organization’s crowdfunding campaign and events

Broadcast Intern Discovery Channel Canada (Daily Planet) October-December 2011

• Researched and helped produce a week long segment on the Best Inventions of 2011

• Contributed story ideas to several show segments including Discoveries, Planet You and Trending

• Wrote a summary of each episode for the Discovery Channel website

• Successfully pitched several feature story ideas including a story on the Toronto-based Solar Ship Company and on an earthquake-proof bridge in California

|Newsroom Intern | Global Television Toronto | January 2011 |

• Assisted reporters, producers and editors with shot-listing, contacting sources and developing news stories for News Hour

• Researched and developed a story on the molecular gastronomy movement in Toronto

• Telephoned potential sources for several stories and segments including Susan Hay’s Making a Difference segment

Administrative Assistant/ ABC Cellular Toronto August 2008-April 2010

Receptionist

• Provided customer service over the phone, through email and in person to clients

• Developed and maintained a comprehensive filing system of financial transactions, payroll records and inventory results

• Helped manage the day-to-day operations of the company’s Bell World franchise

• Assisted the accountant with invoicing customers and processing financial transactions

• Maintained an inventory of cell phones, accessories and cable boxes to help minimize financial loss

• Sold wireless mobile and internet services on behalf of Bell Mobility to clients such as H.J Heinz, Johnson and Johnson, and the Toronto Catholic District School Board

Education

|Master of Arts in Journalism University of Western Ontario | May 2010- April 2011 |

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|Studied all media platforms, including online and specialized in television |

|Completed a major television feature on hockey concussions at the junior level |

|Contributed a television story on youth raising money for orphans in India to the Rogers Television program London Under 30 |

|Produced a current affairs show City Limits which aired on local radio station 94.9 CHRW |

|Developed a strong knowledge of Canadian Press style |

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|Relevant Courses- Research Methods, International Reporting, New Media Journalism and Magazine Writing |

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|HBA in History & Political Science |

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|York University |

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|2003-2007 |

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|Honoured on the Faculty of Arts Academic Achievement list |

|Accumulated a B+ average over four years |

|Developed a strong knowledge of public policy, economics and government institutions |

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|Relevant Courses- Introduction to Business, Government and Society, Introduction to Politics, Global Politics, Canadian Democracy, |

|Politics and the Media in Canada, Political Economy Capstone, History of the Modern Middle East and War and Peace in the Middle East |

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COMPUTER AND TECHNICAL SKILLS

|Adobe Illustrator CC |Adobe Photoshop |Adobe InDesign |

|WordPress |HTML5/CSS |iCloud |

|Google Analytics |SEO |Canva |

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