Ouest-France



Performance Work Statement (PWS)Logistics Civil Augmentation Program (LOGCAP)June 8, 2018FINAL (v5.0 Revision 4)Contents TOC \o "1-3" \h \z \u SECTION I - LOGISTICS CIVIL AUGMENTATION PROGRAM (LOGCAP) CONCEPT OF OPERATIONS AND PROGRAM OBJECTIVES PAGEREF _Toc516132244 \h 901.00. LOGCAP Concept of Operations PAGEREF _Toc516132245 \h 901.01.LOGCAP Program Objectives PAGEREF _Toc516132246 \h 1301.01.01. Responsiveness PAGEREF _Toc516132247 \h 1301.01.02. Transparency PAGEREF _Toc516132248 \h 1301.01.03. Affordability PAGEREF _Toc516132249 \h 1301.01.04. Predictability PAGEREF _Toc516132250 \h 1301.01.05. Capability PAGEREF _Toc516132251 \h 1301.01.06. Flexibility PAGEREF _Toc516132252 \h 1301.01.07. Accountability PAGEREF _Toc516132253 \h 13II – CONTRACTOR ENABLING FUNCTIONS PAGEREF _Toc516132254 \h 1402.00. Management and Planning PAGEREF _Toc516132255 \h 1402.01 Setting and Surging the Theater (Phases 0-II). PAGEREF _Toc516132256 \h 1402.01.01 Theater Analysis PAGEREF _Toc516132257 \h 1502.01.02 Develop Concept Of Support PAGEREF _Toc516132258 \h 1602.01.03 Exercise Support PAGEREF _Toc516132259 \h 1902.01.04 Project Planning/Estimates (Phase 0) PAGEREF _Toc516132260 \h 1902.02 Management Support – Post Activation Planning PAGEREF _Toc516132261 \h 2102.02.01 Program Management Office PAGEREF _Toc516132262 \h 2102.02.01.01 Project Planning PAGEREF _Toc516132263 \h 2102.02.01.02 Procurement and Supply Management PAGEREF _Toc516132264 \h 2102.02.02. Contractor Support to Event Start PAGEREF _Toc516132265 \h 2202.02.03. Operational Support Office (OSO) PAGEREF _Toc516132266 \h 2202.02.04. Air Operations in Support of Contractors PAGEREF _Toc516132267 \h 2202.02.05. Contractor Health Service Support PAGEREF _Toc516132268 \h 2202.02.06. Non-military Individual Replacement Deployment Operations (N-m IRDOs). PAGEREF _Toc516132269 \h 22SECTION III – ENGINEERING PAGEREF _Toc516132270 \h 2403.00. Engineering Services PAGEREF _Toc516132271 \h 2403.01. Planning For Engineering Support PAGEREF _Toc516132272 \h 2403.01.01 Power Generation and Distribution Planning PAGEREF _Toc516132273 \h 2403.01.02 Operational Energy (OE) Initiatives PAGEREF _Toc516132274 \h 2503.01.03. Water Support Planning PAGEREF _Toc516132275 \h 2503.02. Engineering PAGEREF _Toc516132276 \h 2603.02.01. Force Provider PAGEREF _Toc516132277 \h 2703.02.02 Base Expeditionary Airfield Resources (BEAR). PAGEREF _Toc516132278 \h 2703.02.03. Utilities PAGEREF _Toc516132279 \h 2803.02.03.01 Power Generation Equipment Engineering PAGEREF _Toc516132280 \h 2803.02.03.02. Water Production Engineering PAGEREF _Toc516132281 \h 2803.02.03.03. Water Purification Engineering PAGEREF _Toc516132282 \h 2803.02.03.04. Water Storage Engineering PAGEREF _Toc516132283 \h 2803.02.03.05. Water Distribution System Engineering PAGEREF _Toc516132284 \h 2903.02.03.06. Plumbing Engineering PAGEREF _Toc516132285 \h 2903.02.04. Human Waste Management PAGEREF _Toc516132286 \h 2903.02.04.01. Latrines Engineering PAGEREF _Toc516132287 \h 2903.02.04.02. Sewage and Sanitation System Engineering PAGEREF _Toc516132288 \h 2903.02.05. Infrastructure PAGEREF _Toc516132289 \h 2903.02.05.01. Retail Fuel Storage and Issue PAGEREF _Toc516132290 \h 2903.02.05.02. Bulk Fuel Storage PAGEREF _Toc516132291 \h 2903.02.05.03. Petroleum Distribution Systems PAGEREF _Toc516132292 \h 2903.02.06. Horizontal Construction PAGEREF _Toc516132293 \h 2903.02.06.01. Site Preparation PAGEREF _Toc516132294 \h 2903.02.06.02. Repair Roads, Railways, or Parking Lots PAGEREF _Toc516132295 \h 2903.02.06.03. Drainage Systems PAGEREF _Toc516132296 \h 3003.02.06.04. Runways, Taxiways, Parking Aprons, Helicopter Pads PAGEREF _Toc516132297 \h 3003.02.06.05. Airfield Operational Support Areas (Horizontal) PAGEREF _Toc516132298 \h 3003.02.07. Force Protection Engineering PAGEREF _Toc516132299 \h 3003.02.07.01. Ditches and Berms PAGEREF _Toc516132300 \h 3003.02.07.02. Barriers PAGEREF _Toc516132301 \h 3103.02.07.03. Protection, Security and Defense Structures PAGEREF _Toc516132302 \h 3103.02.07.04. Guard Force Facilities PAGEREF _Toc516132303 \h 3103.02.08. Vertical Construction PAGEREF _Toc516132304 \h 3103.02.08.01. Life Support Areas and Billeting PAGEREF _Toc516132305 \h 3103.02.08.02. Administrative Facilities PAGEREF _Toc516132306 \h 3103.02.08.03. Food Service Facilities PAGEREF _Toc516132307 \h 3103.02.08.04. Morale, Welfare, and Recreation (MWR) Facilities PAGEREF _Toc516132308 \h 3103.02.08.05. Training Support Facilities PAGEREF _Toc516132309 \h 3203.02.08.06. Fitness Facilities PAGEREF _Toc516132310 \h 3203.02.08.07. Nonhazardous Material Storage PAGEREF _Toc516132311 \h 3203.02.08.08. Hazardous Material Storage PAGEREF _Toc516132312 \h 3203.02.08.09. Hazardous Waste Storage PAGEREF _Toc516132313 \h 3203.02.08.10. Waste Management Facilities PAGEREF _Toc516132314 \h 3203.02.08.11. Motor Pool and Maintenance Facilities PAGEREF _Toc516132315 \h 3203.02.08.12. Emergency Services Facilities PAGEREF _Toc516132316 \h 3303.02.08.13. Aviation Support Facilities PAGEREF _Toc516132317 \h 3303.02.08.14. Navigation Aids, Airfield Systems, and Airfield Lighting PAGEREF _Toc516132318 \h 3303.02.08.15. Airfield Berms, Revetments PAGEREF _Toc516132319 \h 3303.02.08.16. Seaport Support Facilities. PAGEREF _Toc516132320 \h 3303.02.09. Soldier Support Facilities PAGEREF _Toc516132321 \h 3403.02.09.01. Laundry Facilities PAGEREF _Toc516132322 \h 3403.02.09.02. Chapel Facilities PAGEREF _Toc516132323 \h 3403.02.09.03. Postal Facilities PAGEREF _Toc516132324 \h 3403.02.09.04. Shower Facilities PAGEREF _Toc516132325 \h 3403.02.10. Other Construction PAGEREF _Toc516132326 \h 3403.02.11. Minor Construction including, Facility Repair, Refurbishment, Repurposing, and Improvements to Existing Structures PAGEREF _Toc516132327 \h 3403.02.11.01 Technical Inspections PAGEREF _Toc516132328 \h 3403.02.11.02 Facility Repair PAGEREF _Toc516132329 \h 35SECTION IV – Base Operations Services Support PAGEREF _Toc516132330 \h 3604.00. Base Camp Services PAGEREF _Toc516132331 \h 3604.01. Shelter and Billeting PAGEREF _Toc516132332 \h 3604.02. Utility Operations PAGEREF _Toc516132333 \h 3704.02.01. Environmental Control PAGEREF _Toc516132334 \h 3704.02.02. Power/Electricity PAGEREF _Toc516132335 \h 3704.02.03. Emergency Backup Power Generation PAGEREF _Toc516132336 \h 3804.03. Water and Ice Service PAGEREF _Toc516132337 \h 3804.03.01. Source and Produce Bulk Water PAGEREF _Toc516132338 \h 3804.03.02. Currently Not used. PAGEREF _Toc516132339 \h 4004.03.03. Currently Not used PAGEREF _Toc516132340 \h 4004.03.04. Ice Services PAGEREF _Toc516132341 \h 4004.04 Laundry and Textile Services PAGEREF _Toc516132342 \h 4104.04.01. Full Service Laundry PAGEREF _Toc516132343 \h 4104.04.02. Medical Service Laundry PAGEREF _Toc516132344 \h 4204.04.03. Self-Service Laundry PAGEREF _Toc516132345 \h 4304.04.04. Textile Repair PAGEREF _Toc516132346 \h 4304.05. Custodial Services PAGEREF _Toc516132347 \h 4404.06 Food Service Operations PAGEREF _Toc516132348 \h 4404.07. Provide Health Care Services (Medical, Dental, and Veterinary) PAGEREF _Toc516132349 \h 4504.07.01 Clinical Governance and Credentialing. PAGEREF _Toc516132350 \h 4604.07.02 Role 1 Medical Facility PAGEREF _Toc516132351 \h 4804.07.03 Role 2 Medical Facility PAGEREF _Toc516132352 \h 4804.07.03.01 Health Services Administration PAGEREF _Toc516132353 \h 4804.07.03.02 Medical Services. PAGEREF _Toc516132354 \h 5604.07.03.03 Radiology Services. PAGEREF _Toc516132355 \h 5704.07.03.04 Surgical Services. PAGEREF _Toc516132356 \h 5804.07.03.05 Clinical Laboratory Services. PAGEREF _Toc516132357 \h 5804.07.03.06 Dental Services. PAGEREF _Toc516132358 \h 5904.07.03.07 Behavioral Health. PAGEREF _Toc516132359 \h 6004.07.03.08 Preventive Medicine. PAGEREF _Toc516132360 \h 6004.07.04 Physical Therapy. PAGEREF _Toc516132361 \h 6504.07.05 Optometry Services PAGEREF _Toc516132362 \h 6504.07.06 Pharmacy Support. PAGEREF _Toc516132363 \h 6504.07.07 Hyperbaric Medicine Services PAGEREF _Toc516132364 \h 6604.07.08 Telemedicine PAGEREF _Toc516132365 \h 6604.07.09 Medical Logistics PAGEREF _Toc516132366 \h 6604.07.10 Veterinary Services PAGEREF _Toc516132367 \h 6804.07.10.01 Microchip Placement. PAGEREF _Toc516132368 \h 7104.07.10.02 Veterinary Laboratory. PAGEREF _Toc516132369 \h 7104.07.10.03 Veterinary Pharmacy. PAGEREF _Toc516132370 \h 7104.08. Pest Services PAGEREF _Toc516132371 \h 7104.09. Waste Management Services PAGEREF _Toc516132372 \h 7204.09.01. Non-Hazardous Solid Waste Management PAGEREF _Toc516132373 \h 7304.09.02. Hazardous Waste Management PAGEREF _Toc516132374 \h 7404.09.03. Medical Waste Management PAGEREF _Toc516132375 \h 7504.09.04. Gray Water Management, Recycle and Reuse PAGEREF _Toc516132376 \h 7604.09.05. Sewage and Black Water Waste Management PAGEREF _Toc516132377 \h 7604.10. Community Services PAGEREF _Toc516132378 \h 7604.10.01. Morale, Welfare, Recreation Communication Centers PAGEREF _Toc516132379 \h 7704.10.02. Community Centers PAGEREF _Toc516132380 \h 7704.10.03. Athletic, Fitness, and Exercise Centers PAGEREF _Toc516132381 \h 7704.10.04. Athletic Fields and Activities PAGEREF _Toc516132382 \h 7704.10.05. Provide Education Services PAGEREF _Toc516132383 \h 7804.10.06. Child and Youth Services PAGEREF _Toc516132384 \h 7904.10.07. Retail Stores and Resale Operations PAGEREF _Toc516132385 \h 8204.11. Camp Postal Operations PAGEREF _Toc516132386 \h 8304.12. Fire and Emergency Services (F&ES) PAGEREF _Toc516132387 \h 8304.12.01. Fire Protection Services PAGEREF _Toc516132388 \h 8404.12.02. Fire Fighting Services PAGEREF _Toc516132389 \h 8604.12.03. Ambulance Services PAGEREF _Toc516132390 \h 8604.13. Security Services PAGEREF _Toc516132391 \h 8704.13.01. Badging Services and Biometric Support PAGEREF _Toc516132392 \h 8704.13.02. Baggage and Postal Security Screening PAGEREF _Toc516132393 \h 8704.14. Horizontal Maintenance Activities (Roads, Grounds, Airfields, and Barriers) PAGEREF _Toc516132394 \h 8804.15. Range Management PAGEREF _Toc516132395 \h 8804.16. Camp Operations / Public Works Service Center PAGEREF _Toc516132396 \h 8904.16.01. Facilities Equipment Training PAGEREF _Toc516132397 \h 9304.17. Camp Logistics Support Functions PAGEREF _Toc516132398 \h 9304.17.01. Retail Energy Operations PAGEREF _Toc516132399 \h 9304.17.02 Agricultural Cleaning PAGEREF _Toc516132400 \h 9404.18. Mortuary Affairs. PAGEREF _Toc516132401 \h 9404.18.01 Search and Recovery of Remains. PAGEREF _Toc516132402 \h 9504.18.02 Process Remains. PAGEREF _Toc516132403 \h 9604.18.03 Holding Remains. PAGEREF _Toc516132404 \h 9704.18.04 Transportation of Remains PAGEREF _Toc516132405 \h 9904.18.05 Mortuary Affairs Contaminated Remains Mitigation Sites (MACRMS). PAGEREF _Toc516132406 \h 10004.19. Communication and Information Technology (IT) Support PAGEREF _Toc516132407 \h 100SECTION V - SUPPLY PAGEREF _Toc516132408 \h 10405.00. Supply Management, Strategic and Operational PAGEREF _Toc516132409 \h 10405.01. Manage Supplies and Equipment, Operational and Tactical (Point of Service or Installation) PAGEREF _Toc516132410 \h 10505.01.01. Supply Support Activity (SSA) Operations, Tactical (Point of Service or Installation) PAGEREF _Toc516132411 \h 10505.01.02. Inventory Management, Operational and Tactical (Point of Service or Installation) PAGEREF _Toc516132412 \h 10605.01.03. Forward Redistribution Point (FRP) PAGEREF _Toc516132413 \h 10605.02. Property Book Office - Asset Management Services PAGEREF _Toc516132414 \h 10605.03. Class III Bulk Operations PAGEREF _Toc516132415 \h 10705.04. Ammunition and Munition Operations PAGEREF _Toc516132416 \h 10905.05. Class VIII Medical Supply PAGEREF _Toc516132417 \h 110SECTION VI – MAINTENANCE PAGEREF _Toc516132418 \h 11106.00 Maintenance Management. PAGEREF _Toc516132419 \h 11106.01. Equipment and Material Maintenance (field level and below depot sustainment maintenance) PAGEREF _Toc516132420 \h 11206.01.01. Preventive Maintenance Services PAGEREF _Toc516132421 \h 11306.01.02. Fault Repair PAGEREF _Toc516132422 \h 11306.01.03. Recovery PAGEREF _Toc516132423 \h 11406.01.04. Oil Analysis PAGEREF _Toc516132424 \h 11506.01.05. Calibration PAGEREF _Toc516132425 \h 11506.02. Facility Maintenance PAGEREF _Toc516132426 \h 116SECTION VII – TRANSPORTATION PAGEREF _Toc516132427 \h 11807.00. Transportation Services. PAGEREF _Toc516132428 \h 11807.01. Transportation Planning and Management. PAGEREF _Toc516132429 \h 12007.01.01 Movement Control. PAGEREF _Toc516132430 \h 12107.02. Movements. PAGEREF _Toc516132431 \h 12107.02.01 Centralized Receiving and Shipping Point (CRSP) PAGEREF _Toc516132432 \h 12407.02.02 Container Management and Container Operations. PAGEREF _Toc516132433 \h 12407.02.03 Surface Transportation. PAGEREF _Toc516132434 \h 12507.02.03.01 Motor Transport. PAGEREF _Toc516132435 \h 12607.02.03.02 Rail Transport. PAGEREF _Toc516132436 \h 12607.02.04 Air Transport. PAGEREF _Toc516132437 \h 12707.02.05 Watercraft Operations. PAGEREF _Toc516132438 \h 12807.03. Transportation Motor Pool (TMP). PAGEREF _Toc516132439 \h 12907.03.01 Shuttle Bus Service, Group Transportation Service, and Mass Transit Service. PAGEREF _Toc516132440 \h 13007.04 Airfield Management and Operations. PAGEREF _Toc516132441 \h 13107.04.01 Airfield Management. PAGEREF _Toc516132442 \h 13207.04.02 Airfield Safety. PAGEREF _Toc516132443 \h 13207.04.03 Airfield Operations and Services. PAGEREF _Toc516132444 \h 13307.04.03.01 Airfield Operations. PAGEREF _Toc516132445 \h 13307.04.03.02 Airfield Services. PAGEREF _Toc516132446 \h 13307.04.04. Air Traffic Control (ATC). PAGEREF _Toc516132447 \h 13407.04.05. Air Traffic Control Maintenance. PAGEREF _Toc516132448 \h 13407.04.06. Weather Support to Air Operations. PAGEREF _Toc516132449 \h 135SECTION VIII – OTHER SUPPORT OPERATIONS PAGEREF _Toc516132450 \h 13608.00. Team LOGCAP Forward Support PAGEREF _Toc516132451 \h 136SECTION IX –CONTRACTOR OPERATIONS PAGEREF _Toc516132452 \h 13709.00. Plans PAGEREF _Toc516132453 \h 13709.00.01. Quality Control and Assurance Plans PAGEREF _Toc516132454 \h 13709.00.02. Operational Security Plan PAGEREF _Toc516132455 \h 13709.00.03: Property Management System Plan PAGEREF _Toc516132456 \h 13709.00.04. Safety, Health, and Emergency Response Plans PAGEREF _Toc516132457 \h 13809.00.05. Trades Certificate and Validation Plan PAGEREF _Toc516132458 \h 13809.00.06. Sub-Contract Management Plan PAGEREF _Toc516132459 \h 13909.00.07. Transition Plans PAGEREF _Toc516132460 \h 13909.00.08. Combat Trafficking in Persons (CTIP) Prevention/Audit Plan PAGEREF _Toc516132461 \h 13909.01. Standard Operating Procedures (SOPs) PAGEREF _Toc516132462 \h 14009.02. Best Practices. PAGEREF _Toc516132463 \h 14009.02.01 Fraud Waste and Abuse Prevention and Reporting PAGEREF _Toc516132464 \h 14009.02.02 Contractor Response to Interactive Customer Evaluation (ICE) Comments PAGEREF _Toc516132465 \h 14009.03. Security. PAGEREF _Toc516132466 \h 14109.03.01 Government Furnished Identification Cards and Access Badges PAGEREF _Toc516132467 \h 14109.03.02 Security of Government Furnished Property PAGEREF _Toc516132468 \h 14109.04. Hours of Operation PAGEREF _Toc516132469 \h 14109.05. Personnel, Equipment, and Material PAGEREF _Toc516132470 \h 14209.05.01. Drug Free Workplace PAGEREF _Toc516132471 \h 14209.05.02. Government Furnished Property (GFP) and Services PAGEREF _Toc516132472 \h 14309.05.02.01. Initial Inventory and Technical Inspection PAGEREF _Toc516132473 \h 14409.05.02.02. Inventories Subsequent To Acceptance Inventory PAGEREF _Toc516132474 \h 14509.05.02.03. Government Furnished Services PAGEREF _Toc516132475 \h 14609.05.02.04. Government Furnished Supplies and Materials. PAGEREF _Toc516132476 \h 14609.05.02.05. Government Furnished Automated Information Systems (AIS) PAGEREF _Toc516132477 \h 14609.05.02.06. Government Furnished Facilities and Real Property. PAGEREF _Toc516132478 \h 14709.05.02.07. Incidental Property PAGEREF _Toc516132479 \h 14809.05.02.08. Government Furnished Property Disposal PAGEREF _Toc516132480 \h 14809.06. Performance Management Review PAGEREF _Toc516132481 \h 148Section X - Technical Exhibits PAGEREF _Toc516132482 \h 150SECTION I - LOGISTICS CIVIL AUGMENTATION PROGRAM (LOGCAP) CONCEPT OF OPERATIONS AND PROGRAM OBJECTIVES01.00. LOGCAP Concept of Operations.The intent of Section I is to describe the scope of work that LOGCAP provides across the six phases of the continuum of military operations in support of the Geographic Combatant Command’s (GCC) joint operations, coalition partners, and other federal agencies to address all Army Service Component Command (ASCC) regional and country aspects in support of setting the theater and theater sustainment through the following five requirements: Army Power Projection Platforms (AP3) support (includes mobilization, mobilization force generation installation (MFGI), and force projection support)Theater Opening (includes reception, staging, onward-movement & integration RSOI support)SustainmentTheater DistributionStability Operations and Defense Support to Civil Authorities (DSCA) support LOGCAP provides contracted capabilities to plan for and, when directed, rapidly provide the sustainment capabilities necessary to set theaters and enable Army and Joint, Interagency, Intergovernmental, and Multinational operations from phase 0 through phase 5 and support theater operations. LOGCAP requires the contractors to provide planning capabilities and to deliver actionable plans for the rapid integration of contracted capabilities into ASCC plans and operations. Actionable plans may consist of plans to employ contracted capabilities to theater assigned and rotational sustainment forces to rapidly enable mobilization and demobilization of reserve components, force projection, theater opening, establish theater distribution, and to sustain operations. These enabling contracted capabilities are available ahead of, and during, the Time-Phased Force Deployment Data (TPFDD) flow of sustainment forces into theater; filling the gap between ASCC sustainment capabilities and the arrival of forces into theater to conduct sustainment operations. The purpose of ‘setting the theater’ and planning is to ensure responsiveness (i.e. 72 hour response to emerging requirements).LOGCAP retains a regional construct where one contractor will support a specific ASCC in order to create a planning relationship to enable a rapid response capability to ASCC requirements.Setting a theater requires organization, preparation and execution of all activities needed to establish favorable conditions for conducting military operations in support of MFGI operations, force projection operations, theater opening (RSOI support), sustainment, and theater distribution, generally driven by the sustainment support requirements of specific operational plans and other requirements established in the GCC theater campaign plan which spans the range of decisive action.LOGCAP capabilities are echeloned to deliver readiness through expansibility and reversibility through all phases of operational planning: Phase 0 - Shape; Phase I - Deter; Phase II - Seize the Initiative; Phase III - Dominate; Phase IV - Stabilize and Phase V - Enable Civil Authority. Phase Overview: Phase 0 (Shape): (Deliverables are in Section II)The LOGCAP contractor shall provide a lead planner, and supporting elements, capable of conducting detailed planning and analysis required to deliver plans for contracted solutions that enable Army Service Component Commands (ASCC), and Theater Sustainment Commands to set the theater and conduct MFGI operations, force projection operations, theater opening (RSOI support), sustainment, theater distribution, support Army DSCA operations (humanitarian/disaster relief), and conduct stability operations (NEO) in support of the geographic combatant commander’s plan. The US Government (USG) will provide the contractor with the requirements needing integration of LOGCAP capabilities into existing OPLANs, CONPLANs, and/or areas of emerging threat. Based on USG identified organic sustainment/logistics shortfalls or capability gaps, the contractor will conduct detailed analysis and planning to develop plans for Government acceptance, such as, but not limited to, Concepts of Support, support plans (SUPPLAN) and OPLAN Annexes for the ASCC priority OPLAN. The contractor shall identify in these plans contractor capabilities that can support decisive action and mitigate risk. The Government will review the Contractor’s SUPPLAN, concept of support, and OPLAN Annexes inputs twice annually (every six months) during program reviews throughout the life of the contract. The Contractor will deliver the SUPPLAN, concept of support, and OPLAN Annexes inputs to the Government at the direction of the appointed contracting officer within one year of request and will become government property. The LOGCAP contractor, when directed, shall develop additional SUPPLANs, concepts of support, and OPLAN Annexes inputs based on ASCC mission priorities, and continue to maintain and update previously delivered SUPPLANs, concepts of support, and OPLAN Annexes inputs. The LOGCAP contractor(s) will create Country/Region Book(s) supporting each SUPPLAN, concepts of support, and OPLAN Annexes input that provides information to facilitate operational planning, setting the theater and defense support to civil authorities. Other phase 0 enabling efforts include the LOGCAP V contractor providing LOGCAP-centric exercise support when directed by the contracting officer. NOTE: Employment of LOGCAP during Phases 1-5 as outlined below assumes that a decision has been made by the GCC/ASCC to employ LOGCAP. Phase I (Deter): (Deliverables are in Section III-VII)As theater assigned and rotational sustainment forces shift focus to deterrence operations, the LOGCAP contractor(s), when directed by the contracting officer, will enable the ASCC by augmenting theater assigned and rotational sustainment commanders as they execute “set the theater” missions: CONUS MFGI operations and force projection operations in support of AP3, theater opening, theater distribution, theater sustainment, and stability operations. The LOGCAP V contracted capabilities enable the movement of personnel and materiel to power projection platforms, facilitate and execute deployment operations, and execute theater opening tasks including reception, staging, onward movement and integration (RSOI), aerial port of debarkation/seaport of debarkation (APOD/SPOD) services, development of intermediate staging bases, distribution networks, and other key sustainment support activities. Phase II (Seize the Initiative): (Deliverables are in Section III-VII)The LOGCAP contractor augments ASCC and theater sustainment commanders as they create conditions for exploitation, often characterized by rapid change management activities to support the expansion of friendly forces freedom of action. The LOGCAP contractor(s) will continue to enable CONUS MFGI operations and force projection operations in support of AP3, theater opening, theater distribution, theater sustainment, and stability operations as TPFDD forces arrive in theater. While LOGCAP contractors are not expected to accompany the force in direct contact with enemy forces, they may facilitate the flow of personnel and supplies forward and replace traditional Army sustainment forces in the rear area. The full range of sustainment can be provided to either augment or supplant organic force sustainment capability. Phase III (Dominate): (Deliverables are in Section II-VII)The LOGCAP contractor can enable operations by executing theater-level distribution and sustainment functions in order to allow organic capabilities to conduct decisive operations. The LOGCAP contractor(s) will continue to enable CONUS MFGI operations and force projection operations in support of AP3, and theater opening (RSOI support) as follow-on forces arrive in theater, as well as enabling stability operation as part of foreign consequence management. LOGCAP contractor(s) will support government planning in preparation for phase IV. Phase IV (Stabilize): (Deliverables are in Section II-VII)The LOGCAP contractor(s) support this phase in accordance with theater objectives for stabilization. This phase is often characterized by improvements to facilities and quality of life in base camps, increased support to other governmental agencies, and greater introduction of host nation labor. The LOGCAP contractor may support stability operations as part of foreign consequence management. Contractor assumes greater sustainment responsibilities as sustainment forces commence redeployment operations. The LOGCAP contractor may support continued deployment, redeployment, retrograde of equipment, and other sustainment activities as appropriate to meet the objectives of this phase. The LOGCAP contractor(s) will continue to enable mobilization/de-mobilization at CONUS AP3 sites, and theater opening (RSOI support) as follow-on forces arrive in theater. The LOGCAP contractor may support personnel and equipment reception operations at Ports of Debarkation (POD) at CONUS AP3 sites. The LOGCAP contractor, while continuing support to Army requirements, remains available to support Joint, Interagency, Intergovernmental, and Multinational operations in support of stability operations. Phase V (Enable Civil Authority): (Deliverables are in Section II-VII)The LOGCAP contractor enables transition activities and may support Joint, Interagency, Intergovernmental, and Multinational organizations by executing theater distribution, theater sustainment, and stability operations through direct support. The LOGCAP contractor continues to set the conditions for resumption of Phase 0 operations, while continuing to support the ASCC commander’s operational priorities.Note: The five functions/requirements that support for setting the theater and sustainment may continue throughout all six phasesLOGCAP Program Objectives.NOTE: There is no specific workload associated with this paragraph. The LOGCAP Program Management Office, requiring activities, and supporting contracting officials will assess the Contractor’s ability to meet these objectives during the quarterly Performance Management Reviews (PMR). Successful offerors will embrace and achieve the following objectives:01.01.01. Responsiveness: Provide agile sustainment for an agile force; sustainment available where and when needed. The LOGCAP provides initial response capability to emerging events within the area of responsibility within 72 hours.01.01.02. Transparency. Ensure that costs and labor force are traceable to execution.01.01.03. Affordability. Employ efficient and effective measures to control costs and ensure best value.01.01.04. Predictability. Maintain consistent cost predictability when Levels of Effort are known. 01.01.05. Capability. Provide a full spectrum of sustainment capabilities across the full range of possible mission sets. Potential missions include military operations in all operational phases and the complete range of contractible services permitted by law and policy.01.01.06. Flexibility. Provide for rapid expansibility and reversibility to meet commander's objectives. 01.01.07. Accountability. Adhere to and comply with regulatory and contractual requirements, remain audit ready to ensure the auditability of the program.II – CONTRACTOR ENABLING FUNCTIONS 02.00. Management and Planning. Management and Planning consists of the Strategic (Corporate HQ), Operational (Theater or Operation Management), and Tactical (Camp Management) functions necessary to execute sustainment and meet the LOGCAP objectives. Outside of CONUS, the location of contractor program management assets will be theater dependent, and will be determined by the Army Field Support Brigade Commander supporting the respective theaters.This standard applies to all paragraphs in Section II:STD: IAW AR 380–5, the contractor shall create, mark, handle, store, and destroy the documents based on the appropriate security classification using the appropriate information system as required by the classification of the material.AQL: The contractor will comply with AR 380-5 100% of the time.02.01 Setting and Surging the Theater (Phases 0-II). Pre-activation planning includes efforts prior to LOGCAP being authorized to perform services. It encompasses activities associated with shortening response time, establishing the conditions for successful execution of future operations, and supports the shaping activities of the geographic combatant command (GCC) and Army Service Component Command (ASCC). Contractor support to setting and surging the Theater in support of the Army’s response to a crisis, includes all actions from planning through force integration (ref JP 3-35).Phase 0 planning includes efforts prior to LOGCAP being authorized to perform services. It encompasses activities associated with shortening response time, establishing the conditions for successful execution of future operations, and supports the shaping activities of the geographic combatant command (GCC) and Army Service Component Command (ASCC). Upon receipt of capability gaps from USG planners, the contractor shall conduct deliberate or crisis action planning for the integration of LOGCAP capabilities, and how they are executed, into theater priority plans and emerging requirements. During Phase I-II, when requested, the contractor shall execute urgent and emergent requirements, as identified in the Technical Exhibits, using its plans developed under PWS paragraphs 02.01.02 and 02.01.04 as a basis for supporting Pre-Deployment Activities, Fort to Port, Port to Port, Port to Destination (RSOI) Activities, and other key sustainment activities in support of the Army deployment process.STD: The contractor shall provide a senior planner(s) that will align with and support specific headquarters as identified in the technical exhibit H.2 for this paragraph. The contractor senior planner(s) shall have the following qualifications:Will possess a top secret clearance Knowledgeable of Army logistics at the tactical, operational, and strategic levels and operational contract supportWriting that is free from errors and won’t be misinterpretedVerbal communication skills capable of developing a rapport with peers and senior leaders, with ability to adjust their communication style appropriate to the audience.Ability to listen and understand supported unit requirementsKnowledge and experience with the Military Decision Making ProcessExperience as a planner at the operational command level (Corps/Army), and optimally have recent experience within the GCC/ASCC area of responsibility.AQL: Compliance with security clearance requirements and knowledge and experience (100%). Written products free from spelling and grammar errors with no rework required (at least 95% of the time). Personal and communication skills with peers and senior leaders are professional and result in no complaints to the COR regarding planners’ workplace interpersonal skills.02.01.01 Theater Analysis. The contractor shall develop and maintain country or region books which complement/support the Concept of Support they develop under paragraph 02.01.02. The countries included in Theater plans and emerging requirements will receive the highest priority, followed by satellite countries where there are areas of emerging threat, or where lines of communication expand beyond the area of operation defined in the plan or orders. The contracting officer or appropriate contracting authority may also direct the Contractor to develop separate region or country specific books for areas subject to frequent natural disasters, or areas prone to humanitarian crises.Region book data is broken into four major categories: General Information (i.e. customs/immigration, health/medical, political agreements, labor laws, labor brokers, skill set availability, existing political agreements, Status of Forces Agreements, etc.).Transportation/distribution infrastructure related details (i.e. seaport/maritime, airfield/aviation, rail, pipeline/warehouse/storage facilities). Sustainment Infrastructure required to support the services detailed throughout the PWS.Engineering infrastructure related details (i.e. power, water, building codes)Potential vendor lists for specific country and region.The USG may ask for other additional information or data, as required.The purpose of this data is to improve contractor responsiveness should the contractor be activated for operational contract support.STD: The contractor shall complete and submit this data in a ‘flat file’ format as detailed in CDRL P-02. AQL: Country/Region Books are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: The Contractor shall formally present Country/Region Books to the government twice annually, at six month intervals, during Performance Management Reviews, or as scheduled by the contracting officer. The Contractor shall demonstrate their progress at the first six month interval and present completed country books at the end of the second six month review period. The country or region books submitted to the government will become government property, and may be shared with other government activities and contractors as required.AQL: Contractor presents at a minimum, one complete first draft Country/Region Book after six months, and one completed Country/Region Book after one year. (100% of the time).Deliverable:CDRL P-02 Country Region Book Data FilesCDRL P-01 PMR02.01.02 Develop Concept Of Support. The ACO or appropriate contracting authority will provide the contractor with the requirements representing a capabilities gap needing integration of LOGCAP capabilities into existing OPLANs, CONPLANs, and/or areas of emerging threat. Upon receipt of requirements identified as capability gaps from USG planners, the contractor shall conduct deliberate or crisis action planning for the integration of LOGCAP capabilities into theater priority plans and emerging requirements, and then package and present the results of this planning to the ASCC planning staff for consideration and acceptance decision. When accepted by the USG, the information/package submitted becomes USG property. Following acceptance, the contractor’s concept of support is incorporated into the appropriate OPLAN or CONPLAN Annexes under “Scheme of Operational Contract Support.”Although not all-inclusive, as applicable, the contractor shall specifically consider the following tasks when conducting mission analysis and developing their concepts of support:Theater opening (planning to do the following):Conduct mission analysis of government provided capabilities gaps defined by standard requirements code (SRC), unit identification code (UIC), or unit type code data. Tasks may include, but are not limited to:Identify required resources and develop a concept of operations to conduct movement of forces from ports of debarkation to staging bases or other forward locations. Identify required resources and develop a concept of operations to establish and operate expeditionary bases in support of sustainment operations.Identify power sources and conduct analysis to determine if an organic prime power grid needs to be established, and if so, the requirements to build and maintain that grid.Identify alternative sources of water and required resources to develop a point of need water production.Identify sources and locations to build supply points (all classes of supply)include both bulk and package for class IIIIdentify required resources and develop a concept of operations to establish, integrate, and operate a distribution system and network.Once requirements are received from the USG planners through the appropriate contracting authority, perform SRC TPFDD capabilities gap analysis of deploying units in the OPLANs and CONPLANs to identify the activation sequence and timeline of contractor provided sustainment and base life support services.Liaise with and conduct staff integration with USTRANSCOM, Air Force Air Mobility Command, Surface Deployment and Distribution Command, and the Theater Sustainment Command (TSC)/ expeditionary sustainment command (ESC) to facilitate port throughput in support of reception, staging, onward movement (RSOM).Liaise with and conduct staff integration with Defense Logistics Agency to understand their plans for throughput of materiel in support of RSOM.Reception, Staging, Onward Movement (planning to do the following):Develop a concept of support to conduct staging activities and support onward movement of troop formations.In coordination with theater planners, identify potential locations for staging bases and future base camp sites.In coordination with the theater planners, develop modular engineering designs for staging bases and future base camp sites, so they are capable of expanding and contracting with planned flow of forces. Identify required resources to construct and manage these facilities.Theater Distribution Network (emphasis on physical network) (planning to do the following):Develop a concept of operations to conduct multi-modal distribution operations in support of theater distribution and onward movement of troops. Integration of airfields, roads, bridges, railroads, structures, and pipelines.If capability gaps exist, Identify required resources to construct and manage the required infrastructure.Develop a concept of operations and design a network to conduct semi-autonomous aerial distribution operations.If capability gaps exist, Identify required resources to construct and manage the required infrastructure.Identify required resources and develop a concept of support to provide heavy equipment transport (HET) support for armored vehicle transportation.Host Nation/ Multi-national Forces Staff Integration and Coordination (planning to do the following):Identify activities requiring host nation support and/or agreementsIdentify resources and develop procedures to conduct staff integration with the host nation as required to ensure uninterrupted support.Identify activities requiring coordination with Allies/partners/other services/other government agencies, and identify resources and develop procedures to conduct staff integration as required to ensure uninterrupted support.Health Care Services (Medical, Dental, Veterinary) Requirements (planning to do the following):Identify required resources, to include, but not limited to, professional personnel, specialized equipment and facilities, and develop a concept of medical support for contractor employees.Identify required resources in a concept of medical support, to include, but not limited to, professional personnel, specialized equipment and facilities, to establish, operate, and close a defined number of Role 1 Medical Facilities for USG personnel (military and/or civilians) within the specific parameters provided by the government (i.e. type of service, type of care, casualty evacuation, etc.…).Identify required resources in a concept of medical support, to include, but not limited to, professional personnel, specialized equipment and facilities, to establish, operate, and close a defined number of Role 2 Medical Facilities for USG personnel (military and/or civilians) within the specific parameters provided by the government (i.e. type of service, type of care, casualty evacuation, etc.…).STD: The Contractor shall develop a concept of support which will include a high level rough order of magnitude (ROM) and technical execution concept plan. The ROM supporting the concept of support is not associated with PWS paragraph ‘02.01.04 Project Planning/Estimates’, which is focused on emerging requirements. Each concept of support will include a description of the capability in context of a ‘sustainment force module’ which defines functional capability and capacity, number of personnel, resources required to execute the plan, and how the personnel and equipment will flow into and close on the theater in order to reach FOC. The contractor shall complete and submit concepts of support following either the general format in US Army Field Manual 6-0, Annex F (SUSTAINMENT) Format and Instructions, or in a special format identified by the AFSB LOGCAP planner and coordinated through the appropriate contracting authority. AQL: Concepts of support shall be prepared in the format requested (100% of the time), be technically sound and executable (100% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: The Contractor shall formally present the concepts of support to the government twice annually at six month intervals during Performance Management Reviews, or as scheduled by the contracting officer. The information submitted to and accepted by the government is government property.AQL: Concepts of support are completed to a level that is ready for presentation and government review and analysis within the required timeframe at least 95% of the time.Deliverable:CDRL P-03 Concepts of SupportCDRL P-01 PMR02.01.03 Exercise Support. The Contractor shall demonstrate the viability of their pre-activation planning by participating in GCC/ASCC simulations, table-top exercises, and staff exercises. Upon PCO or ACO direction, the Contractor shall participate in GCC/ASCC level exercises to verify the completeness, accuracy, and realism of support plans. The Contractor shall provide all personnel and equipment necessary to participate in the Exercises. When directed by the PCO/ACO, the Contractor shall assist in the development of Master Scenario Events List (MSEL) items to exercise LOGCAP planning and execution and Time-Phased Force Deployment Data (TPFDD) movement. The Contractor may be required to use planning document data to respond to the Exercise scenario as necessary, and may be required to present specific information relative to providing engineering/construction and sustainment support to the scenario. The length and complexity of individual exercises will vary, and exercise support will be funded by individual task order as directed by the PCO.STD: Following each exercise in which the Contractor participated, the Contractor shall provide an Trip report, with lessons learned, to the ACO and AFSB LOGCAP planner summarizing the following: Review what was supposed to happen, establish what happened, determine what was right or wrong with what happened, and determine how to perform the task differently next time (Reference FM 7-0, Appendix D).AQL: Trip Reports shall be prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable:CDRL E-03 Trip Report 02.01.04 Project Planning/Estimates (Phase 0). The Contractor shall provide project planning and scheduling. Planning shall consist of site assessments, technical risk assessments, alternative analysis (to include ROM costs and cost benefit analysis), environmental impact assessments, project schedules and project planning estimates for labor, equipment, materials and subcontract requirements. Contractor shall apply standardization, effective work-loading and asset management, and other agile management processes.Other Pre-activation Planning; the contractor shall:Identify required resources and staffing model to ensure an advanced party management team is on the ground at the tactical point of need within 72 hours of notification.When conducting risk assessments during mission analysis, identify to the LOGCAP Planner or COR, as soon as it is determined, any requirements which would receive a ‘high risk’ rating, and jeopardize the success of contractor operations due to anti-access area denial (A2/AD) or force protection conditions (reference Joint Pub (JP) 3-10 Joint Security Operations in Theater).Conduct physical site survey activities inherent to developing concepts of support for theater OPLANS and CONPLANS. The contractor must coordinate any and all site surveys activities through the Army Field Support Brigade (AFSB) headquarters Support Operations Officer and LOGCAP Planner prior to conducting them. Prepare plans and conduct physical site surveys activities inherent to developing concepts of support for refugees and/or displaced persons. The contractor must coordinate any and all site surveys activities through the Army Field Support Brigade (AFSB) headquarters Support Operations Officer and LOGCAP Planner prior to conducting them. Make recommendations to the government on operational energy initiatives that can result in economies of force or reducing operational risk.Identify access requirements to government information systems required to maintain the military theater logistics common operating picture.Identify and make recommendations to the government regarding pre-positioning materiel and supplies to enable setting and then surging the theater, to include recommendations on pre-positioning mission essential vehicles, material handling equipment, materials, and/or sets/kits/outfits/machinery, to include a recommendation on lease versus buy decisions.Identify and make recommendations to the government regarding acquiring infrastructure to enable setting and then surging the theater, to include recommendations to obtain or secure access to real estate and/or facilities.STD: The Contractor shall not perform any project planning services that might create an organizational conflict of interest (OCI) as defined by FAR 9.5 unless such OCI has been mitigated to the satisfaction of the contracting officer. AQL: 100% OCI mitigationSTD: The Contractor shall provide the project planning packages addressed to the contracting officer containing project estimates and risk assessments to the government within 30 days of completion of the planning and staff analysis, or within the government directed suspense (whichever is shorter), and recurring papers on the results of planning, site surveys, and recommendations quarterly thereafter. The information submitted to the government is government property.AQL: Project planning packages are completed to a level that is ready for presentation and government review and analysis within the required timeframe at least 95% of the time.Deliverable: CDRL P-01 PMR02.02 Management Support – Post Activation Planning. (Phase 1-5)Post-activation planning includes efforts after LOGCAP has been authorized to perform services. 02.02.01 Program Management Office. The contractor shall provide management support for performance requirements including, but not limited to, oversight of quality control, safety, environmental, project management, freight, leases, storage, contractor communications, travel, visas, taxes, and Status of Forces Agreement (SOFA) considerations. 02.02.01.01 Project Planning. The Contractor shall provide project planning and scheduling. Planning shall consist of site assessments, technical risk assessments, alternative analysis, environmental impact assessments, project schedules and project planning estimates for labor, equipment, materials and subcontract requirements. The Contractor shall not perform any Project Planning services that might create an organizational conflict of interest as defined by FAR 9.5 unless such OCI has been mitigated to the satisfaction of the Contracting Officer. Contractor shall apply standardization, effective work-loading and asset management, and other agile management processes. STD: When critical path tasks are adjusted or change that will impact the project schedule the contractor shall submit a revised project schedule to the appointed contracting officer within 24 hours of the contractor identifying the critical path impact.AQL: Submit a revised project schedule within 24 hours at 95% of the time.STD: The contractor shall submit as a part of their project planning submission and planning documents a separate Bill of Material (BOM) list. AQL: The BOM shall reflect all equipment, material, and supplies required to execute all requested services; to include quantities, item descriptions, associated PWS paragraph, and to the greatest extent possible federal supply system (FSS) identification code.02.02.01.02 Procurement and Supply Management. The contractor shall document rationale for any use of commercial sources when used in lieu of Federal Supply Systems and other Strategic Sources. 02.02.02. Contractor Support to Event Start. The contractor shall have the capability to activate contractor resources to conduct pre-deployment site surveys, and marshal resources to place advance personnel in theater within 72 hours of Notice to Proceed. 02.02.03. Operational Support Office (OSO). The contractor shall operate an Operational Support Office, an operation based management structure, when OPTEMPO, operational size, or span of control does not permit adequate support from the PMO. 02.02.04. Air Operations in Support of Contractors. In support of internal operations, the contractor shall provide the air movement of personnel, equipment, and materiel within and between operational theaters when military airlift assets are not available. This refers to air operations operated by and supporting the contractor or their authorized subcontractor. The contractor shall ensure all aircraft, aircraft operators and crew shall possess all required documentation, certifications, and licenses to comply with US Department of Transportation and Federal Aviation Administration (FAA) requirements, as well as host nation international aircraft certifications, if operating outside of CONUS. The USG will provide Downed Aircraft Recovery Team (DART) support, and security support if needed, only by exception on a case by case basis. The contractor shall request USG DART support following localized procedures.STD: The contractor shall at minimum comply with Federal Aviation Administration regulations and policies, as well as host nation/international regulations and policies if operating OCONUS, to include certifications and licenses.AQL: 100% compliance02.02.05. Contractor Health Service Support. The contractor shall ensure medical services are provided for its personnel IAW the terms and conditions of the contract. Contractors shall have the means to provide their personnel routine and urgent medical and dental care in theater in order to minimize lost work time and avoid routine or urgent conditions from becoming emergent and requiring medical evacuation from theater. Contractors shall have the means to provide their personnel patient movement out of theater to definitive care when personnel do not meet the qualifications for treatment at DoD facilities or movement under the DoD Patient Movement System.02.02.06. Non-military Individual Replacement Deployment Operations (N-m IRDOs). The contractor shall establish, operate, and de-establish N-m IRDOs. The N-m IRDO will have the capability to receive, process, and equip personnel, and conduct required training for LOGCAP Contactors deploying to, and redeploying from, theaters of operations in support of OCONUS operations and/or contingency operations IAW Army policy and DODI 3020.41. STD: The CCDR or subordinate JFC shall provide specific deployment and theater admission requirements to the DoD Components for each applicable contingency operation. The contractor-run N-m IRDO will meet the same standards as an Army-run CONUS Replacement Center (CRC). The contractor shall process, equip, and train LOGCAP contractor personnel in accordance with HQDA G1 and G3/5/7 standards and Theater Specific Individual Requirements Training (TSIRT), and commence operations only after HQDA G–3/5/7 has certified the scope and quality of the pre-deployment process. If an N-m IRDO is closed for extended periods of time due to inactivity, the PCO, in coordination with LOGCAP PMO, will determine if re-certification is required prior to re-opening.AQL: Only operate N-m IRDO following certification or re-certification; 100% of the time.STD: The contractor will have the N-m IRDO prepared for a validation visit by HQDA G–3/5/7, U.S. Army Medical Command, U.S. Army Human Resources Command, and the LOGCAP PMO at least 30 days prior to start of operations.AQL: During the validation visit the contractor shall ensure the following: all training instructors and support staff are present, or identified by name, and their credentials are available for evaluation by the validation team; programs of instructions are complete and presented in the final version; supporting training aids/materials are in place and fully functional; Individual Protective Equipment (IPE)/organizational clothing and individual equipment (OCIE) is available for issue; training and support facilities are ready for use for their intended purpose, meet governing standards, and are accessible for inspection/evaluation by the validation team.SECTION III – ENGINEERING03.00. Engineering Services. 03.01. Planning For Engineering Support. The contractor should integrate engineering efforts at the tactical, operational, and strategic level to maximize the efficiency of available engineering resources, improve supportability, and reduce life-cycle costs. To the extent feasible, the contractor should use standardized camp and facility designs that promote modularity, flexibility, and rapid execution. Camp and facility planning shall consider force protection, environmental and energy impact, operational efficiency, and life-cycle impact, including camp closure. The following standards apply to all sub-paragraphs under paragraph 03.01.STD: The contractor shall perform in accordance with (IAW) UFC 2-100-01 and UFC 3-101-01.AQL: 100% compliance with UFC.STD: The contractor shall incorporate the use of , or future website if updated, for standard design guides when applicable and determined appropriate by the Government IAW Technical Exhibit H.2.AQL: Achieve at least 95% use of standard designs, unless directed by theater planners to use of non-standard designs.STD: The contractor shall develop life cycle management plans which include cost benefit analysis for equipment supporting LOGCAP operations.AQL: Life cycle management plans shall be prepared in the format requested (100% of the time), be accurate in equipment inventory and description and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: The contractor shall provide input to the USG for use in completing the DD Form 1391 “FY ____ Military Construction Project Data” for any projects that exceed minor military construction thresholds.AQL: DD Form 1391 input shall be prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable: Life Cycle management Plans for equipment03.01.01 Power Generation and Distribution Planning. The contractor shall plan and design power production and distribution systems, basic power generation and secondary distribution systems. Planning shall include emergency backup power for authorized activities. Other power-generating capabilities can be used in order to reduce energy cost and improve operational energy outcomes, such as commercial power systems, renewable energy (water, wind, solar) electric-generating systems, and rechargeable battery systems. The Contractor shall plan and design to operate micro-grids at remote locations. The contractor shall, to the extent feasible with the available funding appropriations, make use of centralized power generation and power distribution systems to reduce energy waste and fuel burdens. STD: To the extent feasible, contractor acquired systems should be interoperable with government provided systems and share common provisioning requirements. The contractor shall use best business practices, to include implementation of single fuel concept, use of military standard fuel when feasible, and limit generator sizes, makes and models (pure fleeting) to the extent feasible in order to reduce supply chain impact and reduce life-cycle maintenance costs.AQL: Systems provided by the contractor are at least 90% interoperable with government provided systems and share common provisioning requirements, when achievable, considering the existing baseline theater/ government provided equipment/systems fleet already in place.03.01.02 Operational Energy (OE) Initiatives. The contractor shall identify opportunities to reduce energy requirements and establish efficient energy production to serve supported populations and activities. While time, appropriation (funds), and funding availability constraints may not permit incorporation of efficient systems at mission start, the contractor shall develop phased plans with price, and return of investment (ROI) points to the ACO within six (6) months of LOGCAP energy support at the tactical (camp or facility) level. These plans shall be further developed at the operational or theater level and updated as required to provide theater command with actionable information to transition to more energy efficient systems over time. STD: Develop an energy conservation plan IAW AR 420-1, para 22-12, a. The contractor shall establish an initial OE baseline within six months of task order award, and then develop alternative OE COAs and present them to the ASCC G4 through the LOGCAP PMO Planner for recurring review minimum annually. AQL: Energy conservation plan shall be prepared in the format requested by theater engineers (100% of the time), be accurate in description and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable: CDRL L-04 Energy Conservation plan 03.01.03. Water Support Planning. The contractor shall plan for the establishment of water systems (production, purification, storage, distribution, and disposal of waste water). Water systems must be integrated into the overall camp concept of operations to achieve safety, security, efficiency, economy, and environmental stewardship measures commensurate with mission planning. The water management plans will implement best practices for water conservation.STD: Develop a water system design plan in accordance with considerations identified in TM 5-813-5, paragraph 1-3 (version Nov 86).AQL: Plan is prepared in the format requested by theater engineers, is comprehensive, executable, and sustainable (100% of the time) and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable: CDRL L-05 Water System Design Plan 03.02. Engineering. The contractor shall develop, expand, improve, construct/close, and/or replace facilities and resources throughout the life cycle of the base camp. Camp development includes horizontal and vertical construction efforts necessary to establish camps that are safe, secure, and functional for the intended purpose, mission, and population. Construction standards are identified as: initial, temporary, semi-permanent, or enduring. Support services with quality of life standards are identified as: basic, expanded, or enhanced. Planning shall identify any additional power, water, or sewage requirements that are necessary to finish the project to the construction and quality of life standards intended, and the ACO or appropriate contracting authority shall be informed so the appropriate supporting PWS paragraph can be activated or modified. The contractor shall know and understand DoD guidance on military construction spending thresholds, and adhere this guidance. Contractor engineering is limited to approaches that can be accomplished within minor construction thresholds. The contractor shall request a determination from the USG lead engineer for any projects estimated to be within 5% of the threshold. STD: The following Unified Facilities Codes apply to the contractor performing engineering efforts under all sub-paragraphs under paragraph 03.02:UFC 3-100 – Architecture and Interior DesignUFC 3-200 – Civil / Geotechnical / Landscape ArchitectureUFC 3-300 – Structural and Seismic DesignUFC 3-400 – MechanicalUFC 3-500 – ElectricalUFC 3-600 – Fire ProtectionUFC 3-700 – Cost EngineeringUFC 3-800 – EnvironmentalSTD: The following Unified Facilities Codes summarized below apply to the contractor performing engineering efforts associated with semi-permanent or enduring facilities. Where other criteria, statutory or regulatory requirements are referenced in the contract or the UFC, the more stringent requirement must be met. In the event of conflicting requirements, the Contractor will contact the contracting officer for adjudication through the authority having jurisdiction (AHJ). UFC 1-200-01 DoD Building Code (General Building Requirements)UFC 1-200-02 High Performance and Sustainable Building RequirementsSTD: The following Unified Facilities Codes summarized below apply to the contractor performing engineering efforts associated with initial or temporary non-permanent facilities that support military operations (where the government determines permanent construction is impracticable under prevailing operational conditions, and/or the need for the facility is transitory). Where other criteria, statutory or regulatory requirements are referenced in the contract, the more stringent requirement must be met. In the event of conflicting requirements, the Contractor will contact the contracting officer for adjudication through the authority having jurisdiction (AHJ). This criteria applies to the following: buildings; utility distribution and infrastructure; equipment that is primarily intended to provide occupants shelter from the elements in lieu of a building or structure. UFC 1-201-01 Non-Permanent DoD Facilities in Support of Military OperationsUFC 1-201-02 Assessment of Existing Facilities for Use in Military OperationsUFC 1-202-01 Host Nation Facilities in Support of Military OperationsUFC 3-201-01 Civil Engineering, with Change 1AQL: 100% compliance with UFC or governing code, unless waivered by the contracting officer03.02.01. Force Provider. The Contractor shall properly erect, configure, and establish force provider modules to provide functional facilities and utilities. The Contractor shall properly deconstruct the force provider modules to the storage configuration identified in the technical manuals. STD: The contractor shall assemble, operate & maintain, and disassemble force provider modules IAW ATP 4-45 Force Provider Operations Ch. 4 & 5.AQL: 100% compliance with ATP 4-45.STD: The contractor shall return all force provider modules and ancillary equipment to TM 10/20 standards prior to placing components into storage. AQL: Return all force provider modules and ancillary equipment to TM 10/20 standard (100% of the time), unless otherwise directed by the USG.03.02.02 Base Expeditionary Airfield Resources (BEAR). The Contractor shall properly erect, configure, and establish BEAR modules to provide functional facilities and utilities. The Contractor shall properly deconstruct the BEAR modules to the storage configuration identified in the technical manuals.STD: The contractor shall assemble, operate & maintain, and disassemble force provider modules IAW Air Force Handbook 10-222, VOLUME 2, 6 February 2012.AQL: 100% compliance with Air Force Handbook 10-222.STD: The contractor shall return all equipment serviceable maintenance standards prior to placing components into storage.AQL: Return all force provider modules and ancillary equipment to serviceable maintenance standards (100% of the time), unless otherwise directed by the USG.03.02.03. Utilities.03.02.03.01 Power Generation Equipment Engineering. The contractor shall construct, install, or repair power production facilities. The contractor shall limit use of spot generation to the maximum extent possible in favor of more energy efficient approaches. STD: Contractor shall perform IAW the applicable UFC. The contractor will operate power production facilities in accordance with governing occupational safety and health regulations in order to prevent unsafe conditions or unnecessary risk to all personnel.AQL: 100% compliance with governing occupational safety and health regulations.STD: Contractor shall perform IAW Department of the Army Pamphlet 385–26, 1 February 2013.AQL: 100% compliance with guidelines in Army Pamphlet 385–26.03.02.03.02. Water Production Engineering. The contractor shall construct, install, and improve potable and non-potable water production facilities and equipment. STD: Contractor shall perform IAW AR 700–136. AQL: 100% compliance with policy in AR 700–136STD: Contractor shall perform IAW FM 3-34.469.AQL: 100% compliance with operational instructions/procedures in FM 3-34.46903.02.03.03. Water Purification Engineering. The contractor shall construct and repair water purification systems. 03.02.03.04. Water Storage Engineering. The contractor shall construct and repair potable and non-potable water storage facilities, including bulk raw water storage and bulk potable water storage systems. 03.02.03.05. Water Distribution System Engineering. The contractor shall construct, install, and repair water distribution systems 03.02.03.06. Plumbing Engineering. The contractor shall construct, install, and repair facility plumbing.03.02.04. Human Waste Management.03.02.04.01. Latrines Engineering. The contractor shall construct, install, and repair latrines. 03.02.04.02. Sewage and Sanitation System Engineering. The contractor shall construct, install, and repair sewage and sanitation systems for management and disposal of human waste, including gray and black water. 03.02.05. Infrastructure.03.02.05.01. Retail Fuel Storage and Issue. The contractor shall construct, install, and repair Class III (fuel) retail storage and issue points. The contractor shall ensure access for testing and measuring/inventorying fuel in storage. 03.02.05.02. Bulk Fuel Storage. The contractor shall construct, install, and repair Class III bulk storage facilities. Bulk fuel storage must be integrated operationally for wholesale storage and redistribution, including on and off-loading tankers, connectors to pipeline systems as required by the operational plan. STD: Contractor shall perform IAW the applicable UFC.For non-permanent bulk fuel operations the Contractor shall perform IAW ATP 4-43, paragraph 4.AQL: 100% compliance with UFC or ATP 4-4303.02.05.03. Petroleum Distribution Systems. The contractor shall construct, install, and repair petroleum distribution systems. 03.02.06. Horizontal Construction.03.02.06.01. Site Preparation. When not already included in the scope of another construction project, The contractor shall clear, grub, strip, excavate, backfill, stockpile, cut and spread fill material, and perform other functions as required to prepare a site for engineering and construction activities. Costs shall be allocated to supported projects for purposes of tracking project costs.03.02.06.02. Repair Roads, Railways, or Parking Lots. The contractor shall plan, design, construct, install, and repair roads, railways, container holding areas, or parking lots IAW the identified construction standard, intended traffic, operational requirements and anticipated duration of operations. The contractor shall employ sound engineering techniques to achieve the shortest, smoothest, most efficient route(s) commensurate with operational requirements. The contractor shall plan for approaches that require the least construction resources and can be achieved with the type of funding available (normally Operations and Maintenance funds used for minor construction). Unless otherwise specified and approved, the contractor shall only perform repair or limited reconstruction of railways.STD: Contractor shall perform IAW UFC 4-860-01FA Railroad Design and RehabilitationAQL: 100% compliance with UFC or governing code 03.02.06.03. Drainage Systems. The contractor shall construct, install, and repair drainage systems to maintain habitability and operational mobility. The contractor shall ensure that drainage systems do not create exploitable ingress/egress routes into secured areas. Develop the drainage system to remove surface water effectively from operating areas, to intercept and dispose of runoff from adjoining areas, to intercept and remove runoff expected due to the selected design storm, and to minimize the effects of exceptionally adverse weather conditions.03.02.06.04. Runways, Taxiways, Parking Aprons, Helicopter Pads. The contractor shall construct, install, and repair aviation support infrastructure sufficient to meet operational requirements. New construction and planned repairs to existing runways, taxiways, and parking aprons shall be coordinated with and approved by government engineer personnel. Taxiways, parking aprons must be identified by function and comply with all requirements associated with that function.03.02.06.05. Airfield Operational Support Areas (Horizontal). The contractor shall construct, install, and repair airfield operational support facilities including hot or cold refueling/defueling areas, runway lighting, install airfield marking and striping, and other airfield horizontal engineering tasks. 03.02.07. Force Protection Engineering. The contractor shall only install or emplace defensive systems that are non-lethal; (lethal defined as designed to cause bodily harm, dismemberment, or death; i.e. minefields, military traps and snares, explosive devices, etc.) (Applies to all sub paragraphs to 03.02.07) 03.02.07.01. Ditches and Berms. The contractor shall modify terrain to construct, install, and repair ditches, berms and other protective features to enhance force protection, provide survivability support, mitigate risk from spills of hazardous materiel or improve quantity-distance requirements for storing explosive materiel.03.02.07.02. Barriers. The contractor shall construct, install, and repair fencing, wire, wire barrier systems, HESCO, or other systems to deny access or provide threat protection IAW with the site force protection and defense plans.03.02.07.03. Protection, Security and Defense Structures. The contractor shall build, construct, install, and repair bunkers, fighting positions, or other hardened structures IAW with the site defense plans and the construction standard. Unless otherwise specified or warranted, structures are temporary and moveable using sandbags, earth, transportable concrete structures, or other suitable materials. Hardening of existing facilities shall also use similar materials unless otherwise specified. 03.02.07.04. Guard Force Facilities. The contractor shall build, construct, install, and repair guard force structures such as guard towers, access control points, entrapment areas, counter-mobility obstacles and similar structures or facilities to enhance detection, reduce destructive effect, and provide time for defense forces to assess, decide, and respond.03.02.08. Vertical Construction. 03.02.08.01. Life Support Areas and Billeting. The contractor shall erect, construct, install, and repair life support areas. 03.02.08.02. Administrative Facilities. The contractor shall erect, construct, install, and repair administrative facilities. Administrative facilities can include, but is not limited to, unit headquarters, communication facilities and other administrative and command facilities such as the Base Operations Center, or office(s). 03.02.08.03. Food Service Facilities. The contractor shall erect, construct, install, and repair food service facilities. Facilities may include but is not limited to, food preparation facility(s), separate dining facility(s), facility(s) for combined food preparation and dining, additional latrine capability, hand-washing stations, and storage (including cold) in support of dining and food preparation services.03.02.08.04. Morale, Welfare, and Recreation (MWR) Facilities. The contractor shall erect, construct, install, and repair MWR facilities. MWR facilities may include but is not limited to, community centers, movie and game centers, or other facilities in support of MWR activities and sufficient for the supported population. Planning shall identify any additional power, water, or sewage requirements that are necessary to finish the project to the construction and quality of life standards intended, and the ACO shall be informed so the appropriate supporting PWS PARAGRAPH can be activated or modified. Each facility shall constitute a separate project unless interdependent with another.03.02.08.05. Training Support Facilities. The contractor shall construct, install, and repair training facilities. Facilities can include, but is not limited to, weapons firing ranges and other training areas and facilities. Facilities must be completely usable for their intended purpose, or prepared for installation of special equipment when specified in technical exhibit H.2 or project planning request. STD: The contractor shall perform IAW DoDM 6055.09-MAQL: 100% compliance with DoDM 6055.09-M03.02.08.06. Fitness Facilities. The contractor shall erect, construct, install, and repair fitness facilities as identified in Technical Exhibit H.2. Facility(s) may include, but is not limited to, weight training facilities, gyms, running tracks, basketball courts, or other athletic centers.03.02.08.07. Nonhazardous Material Storage. The contractor shall erect, construct, install, and repair facilities for the storage of nonhazardous material. This includes, but is not limited to, providing overhead sunshades, installing pads for shipping containers, installing contingency structures for warehousing, and other engineering support not otherwise included in another project. 03.02.08.08. Hazardous Material Storage. The contractor shall erect, construct, install, and repair facilities for storage of hazardous materials appropriate to the type, quantity, risk, and operational use. The high level objective is safe storage and integration into the camp concept of operation (such as consideration for safe transport of hazardous material to and from storage). Appropriate risk mitigations such as walls, ditches, berms for containment or quantity-distance mitigation, and force protection features or structures shall be incorporated as required.03.02.08.09. Hazardous Waste Storage. The contractor shall erect, construct, install, and repair storage locations and facilities for storing of hazardous waste until it can be properly disposed of. High level objectives are protection of personnel and the environment from risk associated with the hazard, containment of spillage, and protection from environmental conditions that can degrade protective measures and increase exposure risk.03.02.08.10. Waste Management Facilities. The contractor shall construct, install, and repair waste management facilities including, but is not limited to, incinerators, wastewater treatment sites, trash burial sites and other facilities purposed to waste management. High level objectives include proper siting and design to reduce or eliminate contamination of the environment, reduce operational impact, and maintain habitability and health. 03.02.08.11. Motor Pool and Maintenance Facilities. The contractor shall erect, construct, install, and repair maintenance and support facilities such as, but is not limited to, motor pools, interior or exterior maintenance pads, vehicle wash racks, agricultural cleaning facility and sterile storage area, storage for packaged POL, associated parking areas, covered areas and supporting administrative functions commensurate with the equipment being maintained. Planning should consider scalability and possibility of future expansion based on USG guidance/directives. High level objectives are to provide for a safe and efficient work environment commensurate with the construction and quality of life standard of the camp, protection of the environment, and integration into the camp concept of support for enhanced operational efficiency and minimized adverse impact to quality of life. 03.02.08.12. Emergency Services Facilities. The contractor shall construct, install, and repair emergency services facilities such as, but is not limited to, fire stations, tactical operations centers, law enforcement and detention centers, mortuaries, “big voice” systems, and medical facilities as identified in Technical Exhibit H.2 and as appropriate to the identified construction and quality of life standard. The contractor shall consider prime power when designing facilities.03.02.08.13. Aviation Support Facilities. The contactor shall erect, construct, install, repair, or prepare existing facilities for use as Aviation Support Facilities including, but is not limited to, Air Traffic Control, Airfield and Squadron Operations Centers, Aircraft Maintenance Hangers and Facilities, Engine Repair and Test Facilities, corrosion control facilities, and other facilities required for airfield operations. If the contractor is designing the airfield, use facility orientation to use space as efficiently as possible and consistent with force protection and safety concerns. The contractor shall closely monitor construction interdependencies and interrelationships and address any concerns to the ACO for resolution.03.02.08.14. Navigation Aids, Airfield Systems, and Airfield Lighting. The contractor shall erect construct, install, and repair facilities including, but is not limited to, NAVAID shelters(when IAW Technical Exhibit H.2), and install airfield lighting systems including commercially installed high/low voltage, Emergency Airfield Lighting Set (EALS), strobes, Pulsed Light Approach Slope Indicator (PLASI), Visual Approach Slope Indicator (VASI), Precision Approach Path Indicator (PAPI) systems, ball park ramp lighting systems, foreign systems, etc., IAW Technical Exhibits I and H.2. Unless MILCON is available, all projects must qualify as minor construction.03.02.08.15. Airfield Berms, Revetments. The contractor shall erect, construct, install, and repair airfield Berms and Revetments IAW Technical Exhibit I and H.2.03.02.08.16. Seaport Support Facilities. The contractor shall construct, install, and repair docks and other special facilities related to support of Seaport Operations IAW Technical Exhibit H.2. As directed IAW Technical Exhibit H.2, the contractor shall improve bare beach facilities in support of Logistics Over-The-Shore (LOTS) operations, including setting up causeway or trident piers, laying matting, and other improvements as directed and necessary to accomplish the LOTS mission. 03.02.09. Soldier Support Facilities.03.02.09.01. Laundry Facilities. The contractor shall construct, install, and repair laundry facilities. Facilities may be self-help or full service laundries, as directed in Technical Exhibits A.1, I, and H.2. Laundry facilities shall be integrated into the camp wastewater management plan. Laundry pick up and drop off points for full service laundries are included in this PWS paragraph. The contractor shall also consider water sourcing when executing this PWS paragraph. 03.02.09.02. Chapel Facilities. The contractor shall construct, install, and repair chapel facilities sufficient to support anticipated population throughput.03.02.09.03. Postal Facilities. The contractor shall construct, install, and repair postal facilities and incorporate adequate security features.STD: Contractor shall perform IAW applicable United States Postal Services (USPS) policies and regulations.AQL: 100% compliance applicable USPS policies and regulations.03.02.09.04. Shower Facilities. The contractor shall construct, install, and repair shower facilities. For the purpose of this PWS PARAGRAPH, shower facilities may include shower/latrine facilities. The contractor shall also consider water sourcing when executing this PWS PARAGRAPH. 03.02.10. Other Construction. At the direction of the PCO/ACO, the contractor shall construct, install, and repair/rehabilitate structures or facilities not otherwise specifically named in this PWS.03.02.11. Minor Construction including, Facility Repair, Refurbishment, Repurposing, and Improvements to Existing Structures.03.02.11.01 Technical Inspections. Prior to accepting facilities for LOGCAP O&M, the contractor shall conduct a technical inspection to identify all needed repair work broken into the following categories: Life–threatening violations, safety–threatening violations, and health–threatening violations of the referenced UFC construction, fire safety, and occupational safety and health codes found in paragraph 03.02 in this PWS.Restore to operational functionality for its intended purpose.Other repairs required to comply with standards not previously identified.STD: Contractor shall perform technical inspections IAW the applicable UFC.AQL: Contractor inspection checklists are based off of the applicable UFC or governing code 100% of the time.STD: The contractor shall notify the ACO as soon as possible, but no later than 4 hours, of observing any circumstances, conditions, or situations that present a life, health, or safety threatening violation of code; including non-LOGCAP supported facilities that receive or shall receive power from the LOGCAP power generation and distribution service that was observed during the planning process. The contractor shall make ‘no-cost’ efforts to warn personnel of identified hazards (i.e. posting of paper signs, spray paint, encircle area with hazard plastic tape, etc.).AQL: Notify the ACO of life, health, or safety threatening violation of code within 4 hours (at least 95% of the time) and complete no-cost efforts to warn personnel of identified hazards (at least 90% of the time).STD: The contractor shall notify the ACO as soon as possible, but no later than 4 hours, of observing any circumstances, conditions, or situations that presents a life, health, or safety concern, including non-LOGCAP supported facilities that receive or shall receive water from the LOGCAP water sources. The contractor shall make ‘no-cost’ efforts to warn personnel of identified hazards (i.e. posting of paper signs, spray paint, encircle area with hazard plastic tape, etc.).AQL: AQL: Notify the ACO of life, health, or safety threatening violation of code within 4 hours (at least 95% of the time) and complete no-cost efforts to warn personnel of identified hazards (at least 90% of the time).03.02.11.02 Facility Repair. When existing buildings, structures, or facilities are identified for operation & maintenance under the LOGCAP contract, the contractor shall complete singular projects for repair, refurbishment, renovation, and/or modernization of buildings and facilities being acquired from the host nation or allied/coalition forces in order to bring them up to the UFC or governing HN code, whichever is higher. STD: The contractor shall perform repairs, refurbishments, and modernization IAW the applicable UFC or governing HN code.AQL: 100% compliance with UFC or governing code SECTION IV – Base Operations Services Support04.00. Base Camp Services. The contractor shall provide base camp services and support functions that are scalable, sustainable, and standardized. Contractor operators performing operator level checks of, and very minor or simple parts replacement on, integrated equipment within facilities, facilities support equipment, and functional equipment is incidental to the services provided under this section (Note: Operator checks and minor maintenance is a separate and distinct task from maintenance performed under Section VI). Contractor personnel designated as operators shall operate assigned equipment and perform operator level pre-operation checks in accordance with technical manuals for that equipment or facility. The contractor shall either submit digital data packages to the USG for entry into ARMY AIS(s), or operate and enter data into Army AIS(s). Contractors will use the following AIS (or future follow on systems of record) to manage base/camp services: Army Energy and Water Reporting System (AEWRS), Army Mapper, Army Stationing and Installation Plan (ASIP), Headquarters Installation Information System (HQIIS), Integrated Facilities System (IFS), Installation Status Report (ISR), Real Property Planning and Analysis System (RPLANS), Programming Administration and Execution System (PAX), GFEBS, and Solid Waste Annual Reporting for the Web (SWARWeb). These standards apply to all paragraphs in Section IV:STD: The contractor shall perform all before, during, and after operations checks each time the equipment is operated or used IAW applicable TM–10, or manufacturer’s instruction or operating manuals.AQL: Equipment operators complete and document before and after operations checks when required by Army maintenance regulations or policy at least 95% of the time.STD: The contractor shall provide operators who are licensed and or certified to operate all equipment IAW applicable TM–10, or manufacturer’s instruction or operating manuals.AQL: 100% of operators possess a valid license, and certificate, when required for the equipment they are operating.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time.04.01. Shelter and Billeting. The contractor shall develop an occupancy plan for assignment and optimal utilization of shelter and billeting. The contractor shall manage the occupancy and conduct quarterly occupancy reviews with the base/camp mayor or equivalent authority. The contractor shall ensure unoccupied lodging is secured and reset to receive the next occupant. STD: Contractor shall present its occupancy plan as coordinated with the base / camp mayor or equivalent authority.AQL: Contractor presents its occupancy plan in the format and per the schedule agreed upon with the base/camp mayor at least 95% of the time.Deliverable:CDRL L-11 Occupancy Plan04.02. Utility Operations. 04.02.01. Environmental Control. The contractor shall provide reliable heating and cooling services for facilities specifically identified as requiring environmental control by the USG; conditions based. The contractor shall provide services either to individual structures/facilities, or multiple structures/facilities through central heating/cooling plants and distribution systems. The USG will identify the type of environmental controls required (i.e. heating/cooling).STD: The contractor shall maintain a temperature control in the range of 68-76°F and humidity control in the range of 20%-60% for authorized facilities, as adjusted based on command guidance, or as identified in H.2.AQL: The contractor maintains temperature and humidity control in accordance with the standard or standard identified in H.2 at least 90% of the time.04.02.02. Power/Electricity. The contractor shall produce, manage, operate, maintain, and distribute power. The contractor shall maximize efficiency of the power and distribution system (supply-side management) and use equipment in the camp that minimizes consumption of electrical power (demand-side management). The contractor shall provide precise power IAW equipment technical specifications, and/or redundant power to designated critical infrastructure as identified in H.2. The contractor shall us AIS to track Army installation energy consumption (currently Army Energy and Water Reporting System (AEWRS)) when required by the base/camp mayor or equivalent authority. Each installation is responsible for inputting accurate data each month. Various government offices for energy conservation evaluation and other decision makers can then access this information. STD: The contractor shall provide uninterrupted electricity to meet load demands 24 hours per day, 365 days per year (366 days during leap year) AQL: The contractor maintains uninterrupted electricity to facilities at least 95% of the time, and maintain uninterrupted electricity to medical, fire & emergency, and mortuary facilities 100% of the time.STD: The contractor shall provide redundant power requirements to critical infrastructure using self-start technologies when directed by the USG to meet load demands 24 hours per day, 365 days per year (366 days during leap year). AQL: The contractor maintains uninterrupted electricity to work facilities at least 95% of the time, and maintain uninterrupted electricity to medical, fire & emergency, and mortuary facilities 100% of the time.04.02.03. Emergency Backup Power Generation. The contractor shall manage and maintain emergency back-up power generation systems. When emergency generators do not incorporate self-start capabilities, or when otherwise directed at request of the requiring activity, the contractor shall conduct training on generator start to identified USG personnel.STD: Provide uninterrupted backup power generation to meet load demands during emergency.AQL: The contractor maintains emergency back-up power generation systems that provides uninterrupted electricity to security systems, operations centers, SCIFs, medical, fire & emergency, and mortuary facilities 100% of the time.04.03. Water and Ice Service. The Contractor will employ the Army’s typical “multiple barrier approach” to provide safe drinking water and ice that contacts food for personnel in operational environments. The approach uses five barriers to water contaminants that could cause adverse health effects if they are in drinking water: 1) source water selection and protection, 2) water treatment, 3) disinfection, 4) proper operation and maintenance of storage and distribution systems, and 5) operational water quality monitoring with Preventive Medicine (PM) oversight. The contractor shall produce and maintain an annual Water Resource Management Plan (WRMP) in non-contingency environments. The contractor shall us AIS to track Army installation water consumption (currently Army Energy and Water Reporting System (AEWRS)) when required by the base/camp mayor or equivalent authority.STD: The contactor shall produce and maintain a WRMP IAW AR 420-1 and provide to the camp mayor or equivalent authority within 30 days of activation of the PWS PARAGRAPH, and annually thereafter.AQL: The WMRP shall be prepared in the format requested by the camp mayor or equivalent authority (100% of the time), be accurate in description and technically sound (at least 95% of the time), meet submission timeline (at least 95% of the time) and be free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable:CDRL L-12 Water Resource Management Plan (WRMP)04.03.01. Source and Produce Bulk Water.The contractor shall source Class III water (not potable untreated fresh water) or Class IV water (not potable brackish water or seawater) from US Government approved wells or water sources. The contractor shall either place the class III and IV water in storage tanks/bags for future processing, or process it directly. The contractor shall operate either a mobile reverse osmosis water purification unit (ROWPU) or a permanent or semi-permanent water treatment facility in order to produce either Class I water (potable ROWPU treated water/bottled water/packaged field water) or Class II water (disinfected filtered fresh water/disinfected fresh water/treated shower and laundry water) in accordance with the standards in TB MED 576 and 577. The contractor shall source, store and issue approved potable ground water or municipal water. The US Government considers the following tasks incidental to sourcing and producing water:Storage and inventory management of waterEnsuring proper identification and labelling of each class of waterA distribution point to issue bulk water is established in vicinity of water production and storage.Maintenance of class I and II water qualityEquipment operators perform operator level pre-operation checks to include inspecting for, detecting, and diagnosis of malfunctions that make the equipment unsafe or unserviceable, and includes very minor or simple parts replacement to keep equipment operational (NOTE: This is a separate and distinct task from maintenance performed under Section VI).NOTE: Within this PWS water distribution is considered a transportation function and that workload, when required, is identified in Section VII.STD: Contractor shall perform IAW TB Med 576 at fixed installations and TB Med 577 in field locations.AQL: The contractor shall conduct sanitary surveys and follow sanitary procedures in TB Med 576 100% of the time. The contractor shall coordinate and follow Army preventive medicine procedures for recommending raw water sources for treatment and approving treated water for drinking and other activities 100% of the time.STD: The contractor shall perform IAW UFC 3-230-01.AQL: 100% compliance with UFC or governing codeSTD: Provide uninterrupted potable water IAW TB MED 576 at fixed installations and TB MED 577 in field locationsAQL: The contractor shall operate multi-process systems that will remove all contaminants and waterborne infectious microorganisms such as parasites, bacteria, and viruses and meet the standards in TB MED 576 and 577 100% of the time. The Contractor will present documentation for materials and equipment supporting potable production upon demand of the preventative medicine specialist at least 95% of the time.STD: Provide uninterrupted non-potable water and meet the standards classes of non-potable water as identified in IAW TB MED 576 at fixed installations and TB MED 577 in field locationsAQL: The contractor shall meet minimum standards for classes of non-potable water and measure chlorine residuals 100% of the time, and create and maintain labeling of non-potable water storage tanks, taps, and spigots in accordance with TB MED 576 and 577 at least 95% of the time.04.03.02. Currently Not used.04.03.03. Currently Not used. 04.03.04. Ice Services. The contractor shall provide potable packaged block, crushed, chipped, or cubed ice; either through sourcing from approved US Government vendors, or production at a wet ice plant. The Contractor shall separate non-potable ice production and storage from potable ice production and storage to ensure against inadvertent mixing. The contractor shall produce or procure dry ice (frozen carbon dioxide) as required when directed in H.2.The US Government considers the following tasks incidental to sourcing and producing ice:Storage and inventory management of iceEnsuring proper identification and labelling ice products (potable/non-potable) Ensuring water quality for water used in ice productionA distribution point to issue bulk ice and support distribution of ice is established in vicinity of the ice production and storage.Establish and conduct quality checks on outlying supply points within base campsEquipment operators perform operator level pre-operation checks to include inspecting for, detecting, and diagnosis of malfunctions that make the equipment unsafe or unserviceable, and includes very minor or simple parts replacement to keep equipment operational (NOTE: This is a separate and distinct task from maintenance performed under Section VI).NOTES: This service does not include localized loose wet ice production incidental to supporting other operations (e.g. DFAC ice cube machines).Within this PWS ice distribution to ice supply points within base camps where soldiers can pick up bagged ice is considered a transportation function and that workload, when required, is identified in Section VII.STD: Contractor shall use Class I –potable water to produce all wet ice for food preparation that comes in contact with subsistence or drinking water and used for medical (non-feeding) IAW TB MED 576 at fixed installations and TB MED 577 in field locations. Water used to make ice for preserving blood needs to be free of any contaminants (sand, salts, etc.) so that it maintains the proper thermal properties to keep the blood at a temperature of 32°-50° Fahrenheit during shipment. Water used to make ice for heat injury treatment must be potable; use of other than potable water requires a risk assessment and permission from the Command/Theater Surgeon and the Commander. Non-potable water is acceptable for making wet ice in support of mortuary affairs collection point, theater mortuary affairs evacuation point, and mortuary affairs decontamination collection point.AQL: The contractor produces wet ice using the correct class of water potable or non-potable water 100% of the time.04.04 Laundry and Textile Services. The contractor shall receive, account for, process and return all items tendered for laundering and repair. The contractor shall establish and maintain a system of records to quantify all work performed and shall be responsible for the preparation of reports incidental to the work covered by this contract. The contractor shall provide laundry services to individuals authorized by the requiring activity; the contractor shall report incidents of unauthorized users attempting to receive laundry service to the COR. The contractor shall provide Certified Inventory of Evidence Reports when required by the specific task order. The contractor providing laundry services will maintain control of military uniforms and equipment received for cleaning throughout the laundry process.Deliverable:CDRL L-01 Certified Inventory of Evidence Report (Lost/Found Security Items, Laundry Service)04.04.01. Full Service Laundry. The Contractor shall receive, segregate, clean, and return individual clothing, light textile items, and individual equipment (OCIE) textiles. The contractor shall re-clean, at no additional costs to the USG, all items that fail to meet quality standards. STD: Contractor shall not co-mingle medical with non-medical laundry IAW AR 210-130AQL: 100% of the timeSTD: Contractor shall use the appropriate water class IAW TB MED 576 at fixed installations and TB MED 577 in field locations. AQL: 100% of the timeSTD: All items shall be laundered in accordance with customer/manufacturer’s instructions.AQL: At least 95% of the timeSTD: Each item shall be clean (free of soil, spots, water-soluble stains, bacteria, fungi, and other microorganisms, including pathogens or disease-producing organisms), odor and lint free.AQL: At least 95% of the timeSTD: All items shall be thoroughly dried.AQL: At least 95% of the timeSTD: All items turned in for laundry will be completed in accordance with locally established turnaround times.AQL: At least 90% of the timeSTD: Finished products shall be protected from any contaminants that would require items to be re-cleaned. AQL: 100% of the timeSTD: Items shall be packaged to provide ease of item count and in a manner to preserve the sanitary condition of the finished work during all phases of handling and transit.AQL: At least 90% of the timeSTD: The contractor shall comply with federal, state, local and Department of Health regulations, and the Center for Disease control (CDC) and the Healthcare Infection control Practices Advisory Committee (HICPAC) regulations.AQL: 100% of the timeSTD: The contractor shall ensure blood-soaked OCIE, including body armor, is cleaned IAW U.S. Army Institute of Public Health and U.S. Army Public Health Command (USAPHC)/U.S. Army Center for Health Promotion and Preventive Medicine (USACHPPM) – Technical Guide 195A, Safety and Health Guidance for Mortuary Affairs Operations; Infectious Materials Handling.AQL: 100% of the timeSTD: The Contractor shall separately process in designated machines all laundry soiled or contaminated with petroleum based products, or other hazardous materials.AQL: At least 95% of the timeSTD: The Contractor shall separately process all fire retardant clothing submitted for laundering.AQL: At least 95% of the time04.04.02. Medical Service Laundry. The Contractor shall separately process laundry in support of a medical facility for medical personnel, patients, linen and other facility textiles. Medical and non-medical laundry shall not be commingled. Biohazard clothing and linens will be segregated and maintained separately prior to cleaning.STD: Contractor shall use the appropriate water class IAW TB MED 576 at fixed installations and TB MED 577 in field locations. AQL: 100% of the timeSTD: Contractor shall not co-mingle medical with non-medical laundry IAW AR 210-130. AQL: 100% of the timeSTD: Contractor shall never transport or store soiled textiles in the clean areas of the plant. AQL: 100% of the timeSTD: The Contractor shall develop and maintain a quality control plan describing how textiles flow throughout the facility to prevent the cross contamination of cleaned textiles by soiled textiles or soiled facility areas, to include how items that may travel in and out of the same door are protected to prevent cross contamination or how deliveries are scheduled to prevent cross contamination.AQL: At least 95% of the timeDeliverable:CDRL P-10 Quality Control Plan (QCP)04.04.03. Self-Service Laundry. The contractor shall establish, manage, and de-establish self-service laundry facility(s) on the camp or installation for military and contractor personnel use. NOTE: The workload associated with this function is limited to management of facilities only. Facility and equipment maintenance is considered a maintenance function and that workload is covered under PWS Section VI (equipment and facility maintenance). Cleanliness of the self-service laundry facility is considered a custodial function and that workload is covered under PWS paragraph 04.05.04.04.04. Textile Repair. The contractor shall provide minor sewing and textile repair services for individual clothing, light textile items, and individual textile OCIE. STD: Missing buttons shall be replaced on garments. Small rips and tears (one inch or less) shall be mended unless they are identified as being damaged at time of turn-in.AQL: At least 95% of the timeSTD: Thread, material, zippers and buttons of the same type, texture, manufacture quality, color, and colorfastness used for repair and replacement shall match and be equal to or better than those used in the manufacture of the article.AQL: At least 95% of the time04.05. Custodial Services. The contractor shall provide custodial services for common areas. The contractor shall stock and replenish expendables to include, but not limited to, paper towels, toilet paper, liquid soaps, and sanitizer as required to ensure ready availability to patrons. A cleaning schedule shall be posted to each facility and provided to the ACO or appropriate contracting authority.STD: The contractor shall provide services IAW the frequency guide/schedule for each facility. (TM 5- 609, para C2 table 1)AQL: At least 95% of the timeSTD: Collect and dispose of all trash from all waste receptacles, to include wastebaskets and other trash containers (exterior waste baskets, trash receptacles, and smoking urns are included in the scope of trash removal). Any trash boxes or debris stacked near the waste receptacles shall be removed daily. ?Replacement of plastic trash bags/can liners as needed.AQL: At least 95% of the timeSTD: Medical treatment facilities custodial services shall be performed IAW AR 40-61 and AR 210-130. Ensure all cleaning supplies, materials, and equipment shall be kept exclusively for medical and shall be kept separate from other custodial supplies, materials and equipment.AQL: 100% of the timeSTD: Dental treatment facilities custodial services shall be performed IAW AR 40-61 and AR 210-130. Ensure all cleaning supplies, materials, and equipment shall be kept exclusively for medical and shall be kept separate from other custodial supplies, materials and equipment.AQL: 100% of the timeSTD: Veterinary treatment facilities custodial services shall be performed IAW AR 40-61 and AR 210-130. Ensure all cleaning supplies, materials, and equipment shall be kept exclusively for medical and shall be kept separate from other custodial supplies, materials and equipment.AQL: 100% of the timeSTD: The contractor shall comply with local policy/standards IAW H.2 when cleaning areas or facilities designated with access restrictions.AQL: At least 95% of the time04.06 Food Service Operations. The contractor shall receive, store, prepare, and serve meals, authorized enhancements, and supplements in a sanitary dining facility. The contractor shall provide holiday meals, special meals, or food service support for special events as directed by the ACO or appropriate contracting authority. The contractor shall provide other incidental functions and personnel necessary for dining facility operations, including, but not limited to, cashiers, headcount personnel, dining room monitors and custodians, and dishwashers. STD: Ensure certification training for managers is completed IAW the TB Med 530 – Tri Service Food Code.AQL: 100% of the timeSTD: Ensure employees are trained and certified IAW the TB Med 530 – Tri Service Food Code.AQL: 100% of the timeSTD: Ensure employees are trained in the safe use of chemicals, understanding manufacturer’s product labels, and information contained on material safety data sheets (MSDS) IAW Title 29, Code of Federal Regulation Part 1910.1200AQL: At least 95% of the timeSTD: The contractor shall develop menus IAW DoD 1338.10-M.AQL: 100% of the timeSTD: The contractor shall adhere to food safety standards IAW TB Med 530 – Tri Service Food Code.AQL: 100% of the timeSTD: The contractor shall maintain cleanliness IAW MIL-STD-3006C.AQL: 100% of the timeSTD: When Class I is not provided by the government, the contractor shall utilize Defense Logistics Agency or the Worldwide Directory of Sanitarily Approved Food Establishments for Armed Forces Procurement for worldwide food procurement for US Forces. ()AQL: At least 95% of the time04.07. Provide Health Care Services (Medical, Dental, and Veterinary) Under LOGCAP, the contractor shall provide non-personal health care services in permissive and semi-permissive/uncertain operational areas. As such, the personnel rendering the services are not subject, either by the contract’s terms or by the manner of its administration, to the supervision and control usually prevailing in relationships between the Government and its employees. 04.07.01 Clinical Governance and Credentialing.The contractor shall provide a Medical Health Service Manager (MHSM), who is a medical doctor, to supervise the medical and professional aspects of health care services provided under this contract. The MHSM serves as the supervising physician. The Contractor shall provide trained, credentialed, licensed and certified health care providers (HCPs) to work in the medical, dental, and veterinary treatment facilities. The contractor shall ensure all professional staff are credentialed, and maintain credentialing, as required for professional oversight. The contractor shall treat US military and civilian personnel, and, by exception when approved by the appropriate authority, other country and local nationals. The contractor shall follow the guidance in Chapter 4, AR 40-68 regarding licensure, certification, and/or registration of HCPs. Technical Exhibit M details the minimum qualifications for typical specialties; Technical Exhibit M is not intended to be a comprehensive list, and the Government reserves the right to add additional specialties as necessary throughout the life of the contract. When access is provided by the US Government, the contractor shall use the DoD AIS system to maintain worldwide credentialing, privileging, risk management and adverse actions database for the health care professionals; currently Centralized Credentials Quality Assurance System (CCQAS) (reference paragraph 09.00.05. of this PWS). The contractor is required to carry insurance to include, but not limited to: general liability, professional liability, cyber liability, umbrella liability, and Workers’ Compensation for its contract HCPs, at a level acceptable to the contracting officer (KO), prior to commencement of services. In accordance with FAR clause 52.237-7, the contractor shall indemnify the US Government for any liability producing act or omission by the contractor, its contract HCPs and agents occurring during contract performance. The US Government will not be liable for malpractice allegations against contract HCPs based upon their performance under this contract. The contractor shall comply with current Army and OTSG/MEDCOM Policy for Reporting Incidents of Sexual Assault and Sexual Harassment under the Sexual Assault Prevention and Response Program (SHARP). The SHARP reporting requirements apply only to knowledge obtained by contractor personnel while performing services under this contract.The Contractor shall develop a quality control program for Health services.STD: The contractor shall designate a medical health service manager (MHSM) to act as the supervising physician.AQL: The contractor shall designate to the contracting officer, in writing, the name of the MHSM responsible for the health services governance as soon as possible after award, but no later than 30 calendar days prior to beginning performance. The Contractor shall notify the contracting officer of changes in the MHSM at least five business days prior to the change. All notifications shall be in writing and shall state the name and contact information for the point of contact.STD: The contractor shall meet the minimum qualifications, licensing and certification requirements for medical, dental, and veterinary personnel identified in Technical Exhibit M. AQL: The contractor shall meet the minimum standards required 100% of the time. STD: The contractor shall provide the names and resumes of all prospective credentialed, licensed and certified employees to the COR 45 calendar days prior to contract award start date, employment start date, or reappointment. AQL: Provide documentation 95% of the time within 45 days prior to contract award start date, and 100% of the time no later 35 days prior to contract award start date. The Contractor shall notify the contracting officer of changes in professional staff at least five business days prior to the change. All notifications shall be in writing and signed by the MHSM.STD: The contractor MHSM will present the following documentation on contractor HCPs to the PCO, ACO or appropriate contract authority before performing medical services: Verification they possess required authorizing documentation.Verification that HCPs possess a current, active, valid and unrestricted license or authorizing document from any US State, District of Columbia, or US territory or jurisdiction to provide healthcare within the scope of practice for their specific healthcare discipline throughout the life of the contract IAW The Joint Commission (TJC), AR 40-68, and DoDM 6025.13.Verification they have obtained host-country waivers when required.Evidence of insurance per task order issued. AQL: The contractor MHSM shall present the required documentation to the PCO, ACO or appropriate contract authority as soon as possible after award, but no later than 30 calendar days prior to beginning performance; and no later than five calendar days prior to new staff beginning performance.STD: Ensure privileged providers who write prescriptions for controlled substances possess a current Drug Enforcement Agency (DEA) certificate or Controlled Drug Substance number as appropriate IAW Control Substance Act and 21 CFR.AQL: 100% compliance with regulatory requirements.STD: The contractor is responsible for completion of criminal history background checks (CHBCs) for all contract and volunteer providers who care for patients under the age of 18, and must forward results to the contracting officer. The contractor must inform the contracting officer or COR that the CHBC has been favorably completed prior to allowing the contracted provider to care for patients under the age of 18. (Reference DoD I 1402.5, SUBJECT: Background Checks on Individuals in DoD Child Care Services Programs).STD: If any lawsuit, legal action, or claim is filed against a contractor HCP, which occurred as a result of work performed by the HCP under this contract, the HCP shall immediately notify the contractor MHSM, who in turn will inform the contracting officer.AQL: The contractor MHSM will notify the contracting officer of any legal action, and furnish copies of all pertinent documents received, within four hours of learning of the action.STD: In accordance with current OTSG/MEDCOM Policy regarding contractor personnel with knowledge of an incident of sexual assault occurring on a Government facility, to include a Government leased facility, where the contractor is providing services under this contract, will immediately report the incident to the contractor MHSM, and the contractor MHSM will immediately report the incident to the government's contracting officer's representative, who will in turn report the incident to the base/camp Sexual Assault Response Coordinator (SARC).AQL: The contractor MHSM will notify the COR no later than 24 hours after learning of the incident.Deliverable:CDRL P-10 Quality Control Plan.04.07.02 Role 1 Medical Facility.The contractor shall operate a Role 1 medical facility that will provide clinical care delivered from an aid station. Service is provided by a physician assistant or nurse practitioner, and will primarily provide: first-aid, immediate lifesaving measures, triage, treatment, and evacuation. Secondarily, it will also provide routine sick call and limited primary care medical treatment. The purpose of a role 1 medical facility is to return to duty, or to stabilize and evacuate to the next higher role medical treatment facility. It will not provide surgical or patient holding capability. 04.07.03 Role 2 Medical Facility.The contractor shall operate a Role 2 medical facility that will provide basic primary care and Emergent Care in a clinical environment. This is a header paragraph only; when this paragraph is activated, the workload will be identified in the 04.07.03 sub-paragraphs using a modular approach.04.07.03.01 Health Services Administration This is a header paragraph only; when this paragraph is activated, the workload will be identified in the 04.07.03.01 sub-paragraphs using a modular approach.04.07.03.01.01 Patient AdministrationThe contractor shall administer Role 1 and Role 2 medical treatment facilities and provide care to authorized patients IAW AR 40–400, and any US Government/Theater agreements with the host nation(s), and/or coalition forces. The contractor shall provide administration services supporting care at treatment facilities IAW AR 40-3, AR 40-4, and AR 40-66. Business Operations: The contractor shall conduct business office operations, including, but not limited to: establishing an insurance billing program; managing and billing Workers' Compensation Program beneficiaries; accounts receivable; manage third party collection (TPC); and manage other health insurance (OHI) information - to include initial collection and updating of patient information each time a patient presents for care. STD: Establish an industry standard insurance billing program to bill medical and dental insurance companies for care provided IAW Title 32, Code of Federal Regulations, Part 220; DoD 6010.15-M Military Treatment Facility Uniform Business Office (UBO); and AR 40-400 Patient Administration. AQL: Implement and maintain an insurance billing program that meets industry standards and is available for review and evaluation by the contracting office QAR or COR upon demand.STD: Resubmit denied insurance claims within 3 business days upon receipt IAW DoD 6010.15-M.AQL: 98% of the time. STD: Maintain an accounts receivable program to cover billing, reporting and cash management IAW established industry standards, and with adequate internal controls to mitigate risk of theft and misstatements.AQL: Implement and maintain an accounts receivable program that meets industry standards and is available for review, audit, and evaluation by the contracting office QAR or COR upon demand.STD: The contractor shall use the TRICARE Reimbursement Manual (TRM) for the applicable region as the primary vehicle for operating guidelines and instructions for billing. The maximum amount that TRICARE can pay a provider for a procedure or service is the TRICARE allowable charge; the maximum amount TRICARE pays for each procedure or service.AQL: 95% of the time.STD: Resubmit denied insurance claims within 3 business days upon receipt IAW DoD 6010.15-M.AQL: 95% of the time.STD: During transition, the incumbent contractor shall provide the in-coming contractor a comprehensive list all open billing actions/claims. This information will be provided during transition planning. AQL: 100% of the time. STD: The contractor shall be responsible at the start of contract performance for the prior contractor’s insurance billing accounts receivable, and for any billing backlog, i.e., for any claims not submitted (or which require re-submission) for medical, dental, and veterinary care by the previous contractor, and not yet billed for, and previously billed services for which payment has not yet been received. AQL: 100% of the time. Information Management: When provided by the US government, the contractor shall use the available DoD Automated Information Systems (AIS) to conduct business office operations, implement standard commercial medical billing practices, and execute a billing process for third party collection; currently Armed Forces Billing and Collection Utilization Solution (ABACUS). When operating information systems, the Contractor shall adhere to all Federal Statutes and DoD, Army and industry policies regarding Information Assurance (IA), Privacy Act (PA), Health Insurance Portability and Accountability Act (HIPAA), and security regulations. The contractor shall provide admission and disposition processing. The contractor shall maintain confidentiality of patient treatment information. The contractor shall not release any patient treatment information without prior written consent of the contracting officer. The contractor health care providers shall not use patient care rendered pursuant to this contract as part of a study, research project, or publication.STD: Adhere to Statutes, Army and DoD policies IAW AR 40-3, AR 40-66, AR 40-68, DoD standards, IDISA standards, DOD 5400.11 Department of Defense Privacy Program Regulation, DoD 6025.18-R DoD Health Information Privacy Regulation, DoD 8580.02-R Security of Individually Identifiable Health Information in DoD Health Care Program, AR 25-1 Army Information Technology; AR 340-21 The Army Privacy Program, AR 380-5 Department of Army Information Security Program, USC 552 Privacy Act of 1974; 2 USC Subtitle F (P.L. 104-191, Health Insurance Portability and Accountability Act of 1996--HIPAA).AQL: 100% of the time.STD: Complete PA and HIPAA training requirements IAW TJC, OTSG/MEDCOM Policy 16-035. AQL: Prior to access to patient healthcare information and annually thereafter 100% of the time.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time.Patient Affairs: The contractor shall collect, safeguard, and account for patient’s funds and valuables in support of emergent and inpatient treatment. The Contractor shall provide patient advocate services, and establish an active Customer Satisfaction/Service Program. When required, the contractor shall manage decedent affairs, and complete all required casualty reporting. STD: The contractor shall designate a patient advocate to address patient issues and complaints, and use Joint Outpatient Experience Survey (JOES), or an equivalent system, to track beneficiary health care experiences and patient satisfaction. AQL: Implement and maintain patient satisfaction system and is available for review and evaluation by the contracting office QAR or COR upon demand, and achieve an overall patient satisfaction of at least 90% (95% of the time). Staff Correspondence: When required, the contractor shall prepare and submit correspondence pertaining to line of duty investigations IAW AR 600-8-4 (e.g. initiate and complete section 1, DA Form 2173, provide exhibits). The contractor shall prepare and submit correspondence pertaining to medical board proceedings, line of duty investigations, and other records and reports pertaining to patient administration. STD: The Contractor personnel preparing correspondence must be fluent in the English language and have a basic understanding of English language medical terminology.AQL: Written products free from spelling and grammar errors with no rework required (at least 95% of the time). Personal and communication skills with patients, peers, and senior leaders are professional and result in no complaints to the COR regarding employee’s workplace interpersonal skills.Patient Reception and Appointments: The contractor shall provide clerical and reception services (customer contact point) for the treatment facilities. Tasks include, but are not limited to, patient reception, patient registration, and scheduling appointments. Ancillary tasks include, but are not limited to: answering telephones and emails; contacting patients by telephone and via electronic media (e.g. email, text messaging) for appointment scheduling, cancellations, patient no-shows, and re-scheduling; preparing basic correspondence; and maintaining office files. The contractor will implement management techniques to fill open appointments to the maximum extent possible. The contractor shall offer flexible appointment scheduling, determined by the type and extent of treatment planned. Whenever possible, patients will be provided a written and/or electronic media reminder of their scheduled appointments. The contractor shall collect and analyze data on no-show and canceled appointments. When an issue, the contractor MHSM, CMO or treatment facility manager will make recommendations on how to reduce patient no-shows and canceled appointments to the COR. Time lost because of unfilled appointments will be analyzed and corrective actions taken as necessary. When supporting military units with mass appointments, the contractor will notify the patient and/or unit commanders when scheduled appointments must be changed or canceled.STD: Waiting times for all appointed patients to see a provider shall not exceed 30 minutes after appointment time.AQL: Patients are seen by the provider within 30 minutes 95% of the time.STD: Ensure appointment services are accessible to patients, at a minimum, during all hours of operation, and demonstrate capability to manage surges in patient demand (e.g. flu season, school physical season, and the day following a Federal Holiday).AQL: 95% of the time.STD: Contractor personnel working with patients and military leadership to schedule appointments must be fluent in the English language and have a basic understanding of English language medical terminology.AQL: Personal and communication skills with patients, peers, and Army military leaders and civilian managers are professional and result in no complaints to the COR regarding employee’s workplace interpersonal skills. Written products free from spelling and grammar errors with no rework required (at least 95% of the time). 04.07.03.01.02 Records Management and Data CollectionThe contractor shall operate or manage a records room and/or records storage area. The contractor shall maintain custodianship of patient records across the continuum of care. The type of records include, but are not limited to: outpatient treatment record (OTR), inpatient treatment record (ITR), service treatment record (STR), civilian employee medical record (CEMR), Army substance abuse program outpatient medical record (ASAP–OMR), and special category record. The contractor shall maintain medical, dental, and veterinary records and files within the treatment facility using a record tracking system; paper and/or electronic records dependent on the operational environment. The contractor is responsible for redeployment of medical records as needed. When access is provided by the US Government, the contractor shall use DOD’s current electronic health record system and supporting DoD AIS to manage health information ( e.g. AHLTA, Military Health System (MHS) GENESIS, Health Artifacts and Images Management Solution (HAIMS), or Medical Communications for Combat Casualty Care (MC4)). The contractor shall collect and compile data, prepare and present medical statistical data, and prepare and submit medical reports to the US Government as identified in Technical Exhibit F.1. The contractor shall prepare and submit correspondence pertaining to medical records. When access is provided by the US Government, the contractor shall operate the Army medical readiness AIS to track all immunization, medical readiness, and deployability data for all Active and Reserve components of the Army as well as DA Civilians, contractors and others; currently Medical Protection System (MEDPROS). The contractor shall initiate veterinary medical records in accordance with chapter 6, AR 40–905 at the time of privately owned animal registration at the treatment facility, or at the time of the first visit. The contractor shall maintain veterinary medical records for at least two years (or as otherwise mandated by law), for all animals treated, to document that any drugs were supplied to clients in line with rules, policies, and agreements (federal, state, and/or host nation), and American Veterinary Medical Association’s (AVMA) Principles of Veterinary Medical Ethics.STD: Ensure accurate documentation of patient visits, maintenance of hard copy records, to include retirement and shipping IAW AR 40-66 for medical and dental records, and IAW AR 40-905 for veterinary records when treating DoD owned animals. AQL: 100% of the time.STD: When patients out-process, they will be provided with a hard copy and digital version of their medical records. AQL: 100% of the time.STD: The contractor shall prepare, use, complete, and file inpatient treatment records IAW Section III, AR 40-66. AQL: At least 95% of the time.STD: When tasked to record diagnoses and procedures (coding), the contractor will hire only credentialed coding staff (e.g. registered health information administrators, registered health information technicians, certified coding specialists, certified coding associates, certified coding specialists-professional, certified professional coders, or certified professional coders - hospital) IAW AR 40-66.AQL: 100% of the time. STD: Contractor personnel working on records must be fluent in the English language and have a basic understanding of English language medical terminology.AQL: Written products are free from spelling and grammar errors with no rework required (at least 95% of the time). Personal and communication skills with patients, peers, and Army military leaders and civilian managers are professional and result in no complaints to the COR regarding employee’s workplace interpersonal skills.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time04.07.03.01.03 Referral Management and Emergent Medical Evacuation (MEDEVAC) (air ambulance).The contractor shall establish a Referral Management Office (RMO) and operate a referral management program. The contractor referral management staff will schedule specialty care appointments for all empaneled patients. Depending on the task order, empaneled patients may include active duty military and their family members, DoD civilians and their family members, and contractors and their family members. The contractor's referral management program will cover scheduling of treatment with external providers (e.g. host nation treatment facilities, treatment facilities operated by allied forces, public or private hospitals, private practice health care providers). The contractor is not required to arrange transportation in support of referrals; this is the responsibility of the individual patient, patient's human resources office, and/or insurance provider (government or contractor).Referrals will fall into one of three categories as defined below:-Referral: Referrals are made for medically necessary care or dental care which is not available at the Role 2 medical facility. A referral is for a new medical issue, or an ongoing medical issue which requires follow-up and which is not urgent or emergent. The referral will be prepared by the contractor provider and given to the patient within 2 business days. This type of referral does not require physician-to-physician or facility-to-facility contact prior to consultation, and may require a non-medical attendant during transport of the patient. The medical and dental contractor staff will assist the patient in scheduling an appointment with an off-island specialty care provider. The patient will be responsible for coordinating their own travel (to include non-medical attendant, if needed). The contractor will follow the local referral policy when established and where applicable. -Urgent Referral: Referrals associated with an acute medical or dental condition, will have the appointment arranged as soon as possible after the physician creates the specialty care referral. Urgent referrals may require physician-to-physician or facility-to-facility contact/ consultation, and the contractor may be required to provide a licensed medical attendant during transport of the patient. The contractor will follow the local referral policy when established and where applicable. -Emergent Referral: Referrals associated with an acute medical or dental condition(s) where there is a threat of loss of life, limb, eyesight or vital physical functions. Emergent referrals require physician-to-physician or facility-to-facility contact/consultation and may require medical attendants during transport of the patient. The contractor shall transfer emergent referral patients only on order of the physician in charge (or designated representative), and after a physician at the receiving hospital has consented to accept the patient. The contractor is not required to provide air ambulance services, however, the contractor shall coordinate for specialized MEDEVAC (air ambulance) transportation when required. When referrals require specialized MEDEVAC transportation, the contractor shall coordinate this concurrently with managing the emergent referral. This includes coordinating with the medical staff to prepare the patient for ground and/or aeromedical evacuation, planning for sustaining continuity in care, treatment in transit and coordinating with the patient’s employer. The contractor shall integrate its operations into the USG's medical evacuation plan when supporting ongoing tactical operations.Emergent MEDEVAC (air ambulance) is defined as medical evacuation following emergency services being provided to the patient; this is a separate and distinct requirement from the ambulance services described in paragraph 04.12.03 of this PWS. The contractor shall only provide emergent MEDEVAC support in permissive and semi-permissive security environments; the contractor will not enter areas of active combat when providing emergent MEDEVAC support.The contractor shall develop a written Referral Management SOP at each medical treatment facility. The SOP must include a section that addresses how the contractor will coordinate for appropriate transportation and related services for the level of care needed, to include medical and non-medical attendants, for each type of referral. The SOP will establish responsibility for the patient during transfer and set forth procedures for conveying pertinent patient care documents, which will accompany the patient being transferred. STD: The contractor shall use a US nationally recognized set of referral guidelines (e.g. InterQual, Milliman, McKesson, etc.) and/or other healthcare industry accepted criteria for writing referrals and comply with referral management protocols associated with the patient's insurance as applicable. AQL: At least 95% of the time.STD: The contractor shall ensure that referrals are medically necessary, appropriate and comply with the TRICARE benefits contained in 32 CFR 199.4 and 199.5 for Military Health System (MHS) beneficiaries and individual health plans for non-MHS patients. AQL: At least 95% of the time.STD: The contractor shall ensure the requesting physician receives specialty referral results and reports, translated to English as needed, from each visit within 30 days of completion of the referral appointment/consult. AQL: At least 95% of the time.STD: Emergent referrals: The contractor shall provide the personnel and equipment resources necessary to coordinate emergent MEDEVAC, and maintain on-call availability of minimum of one medical attendant 24 hours per day, 365 days per year (366 days during leap year). AQL: 100% of the time.STD: Emergent MEDEVAC: The contractor shall coordinate response with accepting facility and accepting medical transport team; prepare patients in critical status for medical evacuation; coordinate transport of critically ill patients to the airfield; and assist with transfer of critical care patient to medical air evacuation transport provider (Ref ATP 4-02.2 when supporting tactical military operations).AQL: Response with accepting facility is accomplished 100% of the time prior to transport.STD: The contractor will provide certified and trained medical and non-medical attendants when required. AQL: 100% of the time. Deliverable:Referral Management SOP.04.07.03.02 Medical Services. The contractor provide the following medical services: Routine sick call.Primary care (emergency medicine, internal medicine, pediatrics, and family practice, with a patient range of six weeks old to geriatric).Level I emergency medical services capability (as defined in AR 40-3, and includes tactical combat casualty care or non-tactical pre-hospital emergency medical treatment).Advanced trauma management (physician-directed trauma care to stabilize patients for evacuation to a higher role of care).Patient medical hold. The contractor shall provide patient holding and inpatient treatment for those patients who will be healthy enough for release within 72 hours (1 to 3 days), and for patients who are non-transportable due to their medical condition. Services are provided by a physician, physician assistant, nurse practitioner, or registered nurses, licensed practical nurse, or medical technicians. The contractor shall provide a minimum staffing for governance and administration as follows: one Chief Medical Officer (Can be the MHSM), one treatment facility Administrator, and one Nurse Manager. Ancillary services required in support of Role 2 treatment capabilities are activated separately using the subsequent 04.07 paragraphs as required. STD: Provide emergency care capabilities 24 hours per day, 365 days per year (366 days during leap year). During the hours the clinic is closed, a physician and nursing personnel will be on call and be able to respond and arrive at the medical facility to respond to the emergency. AQL: Physician and nursing personnel arrive at the facility 15 to 30 minutes after notification 98% of the time; never to exceed 45 minutes.STD: Provide inpatient services to include psychiatric observations, stabilization, post-op recovery and intensive care for patients awaiting transport to higher level of care IAW Theater regulations and policy. The inpatient unit only needs to be staffed when there is a patient admitted for inpatient care. AQL: 100% of the time.STD: Comply with MEDCOM access to care standards: acute care within 24 hours and routine care within 7 days. AQL: 95% of the time.STD: The contractor is responsible for completion of criminal history background checks (CHBCs) for all contract and volunteer providers who care for patients under the age of 18, and must forward results to the contracting officer. The contractor must inform the contracting officer or COR that the CHBC has been favorably completed prior to allowing the contracted provider to care for patients under the age of 18. This applies to health and mental health care personnel, including but not limited to: physicians, physician assistants, dentists, nurse practitioners, behavioral health workers, physical therapists, speech-language pathologists, clinical support staff (including residents), registered nurses, licensed practical nurses, nursing assistants, play therapists, and technicians. (Reference DoD I 1402.5, SUBJECT: Background Checks on Individuals in DoD Child Care Services Programs).AQL: 100% completion of CHBC with favorable results prior to providing care to patients under the age of 18.STD: Provide back-up coverage for non-critical positions that are one deep for planned absences of two weeks or longer. Critical positions will have immediate back-up coverage when required, with no lapse in coverage.AQL: 100% of the time for critical positions; 95% of the time for non-critical positions.STD: Implement Healthcare Effectiveness Data and Information Set (HEDIS) metrics as described at included, but not limited to: Asthma Medication Use; persistence of Beta-Blocker Treatment after a Heart Attack; controlling High Blood Pressure; comprehensive Diabetes Care; Antidepressant Medication Management; childhood and Adolescent Immunization Status; childhood and Adult Weight/BMI Assessment. AQL: 90% of the time; achieve the fiftieth (50th) percentile for each measurement contained in HEDIS as a minimum. 04.07.03.03 Radiology Services.In support of Role 2 clinical services, the contractor shall provide radiology support for routine and acute care. The contractor shall create, interpret, and provide the final readings of x-ray, ultrasound, computed tomography (CT), and mammography images taken at the facility.STD: Provide in-house radiological support and all necessary quality control measures, radiation protection program, film badge/personal dosimetry monitoring and compliance with JTC, TB MED 521 Occupational and Environmental Health Management and Control of Diagnostic, Therapeutic, and Medical Research X-Ray Systems and Facilities, TB MED 523 Control of Hazards to Health from Microwave and Radio frequency Radiation and Ultrasound, and PAM 385-24 The Army Radiation Safety Program.AQL: Compliance with safety standards 100% of the time. STD: Screening mammography services shall be performed per Mammography Quality Standards Act (MQSA) and Food and Drug Administration (FDA) Guidelines.AQL: Compliance with standards 100% of the time.STD: Implement Healthcare Effectiveness Data and Information Set (HEDIS) metrics as described at for the breast cancer screening. AQL: 90% of the time; achieve the fiftieth (50th) percentile for each measurement contained in HEDIS as a minimum. STD: Radiographs are the property of the U.S. Government and shall be maintained and disposed of by the contractor in accordance with AR 40-66, and TE-GFP-001 Government Furnished Equipment.AQL: Radiographs are maintained and disposed properly 95% of the time.STD: Retakes shall be in compliance with TB MED 521.AQL: Retake rate shall not exceed 6% of total exposures.04.07.03.04 Surgical Services.The contractor shall provide routine surgery (e.g. hernia repair, appendicitis, minor procedures); emergent surgery; and lifesaving resuscitative surgery (enabling patients to withstand further evacuation) to the pediatric and adult patient population. If the US government requires the contractor to provide a pediatric surgery capability, the US government will activate it under this paragraph as H.2 workload. The surgeon will provide damage control surgery for those critically injured patients who cannot be transported over great distances without surgical intervention and stabilization. The contractor shall maintain the capability to provide postoperative intensive care for up to six hours. The contractor shall provide incidental support staff (anesthetists and critical care staff nurses and technicians) as part of this service.04.07.03.05 Clinical Laboratory Services.In support of Role 2 clinical services, the contractor shall perform basic procedures in hematology, urinalysis, microbiology, chemistry, and serology. The contractor shall analyze body fluids and tissues or identify microorganisms as an adjunct in the diagnosis and treatment of patients and in the prevention of disease. The contractor shall provide for the identification, diagnosis, and treatment of diseases and pathogens. The contractor shall receive, maintain, and transfuse blood products. By exception, the contractor shall provide blood-banking services when activated as workload to include capability to type and crossmatch blood samples and perform limited testing of whole blood.STD: Provide clinical laboratory services that meet accreditation standards for laboratories by any of the following agencies: Clinical Laboratory Improvements Amendment (CLIA), the College of American Pathologists (CAP), or the Commission of Laboratory Accreditation (COLA), and PAM 385-69 Safety Standards for Microbiological and Biomedical Laboratories. AQL: 100% of the time.STD: Participate in applicable CAP Proficiency Testing Program for tests performed in-house.AQL: 100% of the time.STD: Monitor Point-of-Care Testing program to insure it is in compliant with CLIA guidelines.AQL: Monitoring is compliant 100% of the time.STD: Operate a blood bank IAW CLIA, CAP, or COLA standards. AQL: Compliance with standards 100% of the time.04.07.03.06 Dental Services.The contractor shall operate a dental facility and provide routine, essential and emergency dental care. The contractor shall provide dental examinations, cleanings, and routine care to maintain the overall oral fitness of personnel. The contractor shall have the capability to provide operational dental care on an emergency basis, and provide early treatment of severe oral and maxillofacial injuries. The contractor shall provide the emergency care to stabilize patients who require evacuation to a military or civilian dental facility capable of comprehensive care. Emergency care is provided to relieve oral pain; eliminate acute infection; control life-threatening oral conditions (hemorrhage, cellulitis, or respiratory difficulty); and treat trauma to teeth, jaws, and associated facial structures.STD: Implement and maintain a dental clinical quality management program in accordance with American Dental Association guidance, TJC Ambulatory Health Care Accreditation Program Standards, MHS/DHA standards, and current AR 40-68, AR 40-3, and AR 40-400 policy/standards.AQL: Program is implemented, maintained, and available for review and evaluation by the supporting contracting office QAR upon demand.STD: Dentist shall have a degree in Doctor of Medical in Dentistry (DMD) or Doctor of Dental Surgery (DDS), hold board certification and have at least 5 years’ experience.AQL: 100% of the time.STD: Dental Hygienist shall have completed a dental hygiene program accredited by the Commission on Dental Accreditation (CODA), have current dental hygienist license, certification in radiography as required by 42 CFR, Part 75 and have at least 3 years’ experience.AQL: 100% of the time.STD: Provides dental care that includes routine examinations, diagnosis and treatment planning, operative dentistry, endodontics, periodontics, oral surgery and pediatric dentistry. Dental Services may include the prescription of medications as needed IAW American Dental Association, TJC Ambulatory Health Care Accreditation Program Standards MHS/DHA standards, AR 40-68, AR 40-3, AR 40-400; Centers for Disease Control and Prevention, and Preventive Medicine Services.AQL: Compliance with quality standards 97% of the time.STD: Provide radiological dental imaging services IAW American Dental Association, TJC Ambulatory Health Care Accreditation Program Standards, MHS/DHA standards, AR 40-68, AR 40-3, AR 40-400, American College of Radiology standards, NIOSH, and FDA standards. AQL: Compliance with quality standards 97% of the time.STD: Provides dental prophylaxis, scaling and root planning, dental sealants, oral hygiene instructions to include caries etiology and nutritional counseling IAW American Dental Association, TJC Ambulatory Health Care Accreditation Program Standards MHS/DHA standards, AR 40-68, AR 40-3, AR 40-400, Centers for Disease Control and Prevention, and Preventive Medicine Services. AQL: Compliance with procedures and quality standards 97% of the time.04.07.03.07 Behavioral Health.The contractor shall provide behavioral health services. The contractor shall identify and diagnose behavioral health/neuropsychiatric disorder/disease, which requires the HCP to identify and initiate treatment for patients with behavioral health/neuropsychiatric disease processes. The contractor shall stabilize behavioral health/neuropsychiatric patients for evacuation from the theater for treatment of disease process in the continental United States-support base.04.07.03.08 Preventive Medicine.The contractor shall provide clinical and non-clinical public health services.04.07.03.08.01 Field Preventive MedicineThe contractor shall provide preventive medicine technicians to execute tactical and operational preventive medicine capabilities. Tactical Level capabilities are provided to a base/camp or garrison and include: support basic field sanitation, unit field sanitation team (FST) training, field screening and presumptive analysis of water supplies, basic pest management and surveillance, focal application of pesticide, and limited-broad medical surveillance. Operational level capabilities are provided to a theater of operations by mobile preventive medicine teams and provide: technical consultation support on preventive medicine issues; field presumptive and confirmatory analysis of water samples, arthropods, and rodents; and specialized preventive medicine support in the areas of: medical surveillance, health physics, disease-vector identification, environmental engineering, medical threat profile, and health hazard assessment. Capabilities include, but are not limited to: disease and non-battle injury surveillance and epidemiology; environmental health; medical entomology services; nuclear, biological, and chemical (NBC) threat; health promotion and education (theater level); retrograde cargo inspections.STD: The contractor shall perform preventive medicine services in accordance with AR 40-5 and DA PAM 40-11, and the supplemental technical and field manuals references contained within each.AQL: 95% compliance all of the time.STD: When directed, the contractor shall train FSTs using the standards established by the U.S. Army Medical Department Center and School (minimum essential training consists of at least 40 hours of classroom instruction, demonstrations, hands-on training, and testing). Additional guidance is provided in FM 21–10/MCRP 4–11.1D, FM 4–25.12 and in the AMEDDC&S’s exportable FST training materials.AQL: Compliance with AMEDDC&S standards 95% of the time. 04.07.03.08.02 Preventive Medicine Laboratory ServicesThe contractor provides the theater of operations a laboratory that will serve as the theater’s source for confirmatory field laboratory analysis, and prepares samples for shipment to the U.S. Army Public Health Center CONUS and OCONUS reference laboratories for definitive analysis. The laboratories provide an endemic disease capability that provides analytical, investigative, and consultative services to assist in the identification of endemic diseases that pose a potential threat to deployed forces (or other populations at risk) in the area of operations; an occupational and environmental health (OEH) capability that monitors and evaluates the OEH hazards to deployed forces (medical risk assessment and consultation on associated hazards); and a nuclear, biological, and chemical (NBC) capability that provides analytical, investigative, and consultative services to assist in the identification of NBC threat agents in biomedical specimens and other samples from the area of operations - performing field confirmation of suspected NBC threat agents.04.07.03.08.03 Community Preventive MedicineThe contractor shall provide public health nursing services to empaneled patients and the base/camp or garrison community. The contractor shall develop, implement and manage community outreach programs for health promotion, disease prevention, and wellness in support base/camp or garrison commanders. The health promotion programs and services will typically include, but are not limited to: health risk appraisal, tobacco use cessation, nutrition, stress management, alcohol and substance abuse prevention and control, suicide prevention, and oral health. The contractor public health nurse will support the base/camp or garrison Community Health Promotion Council as part of the public health planning process. The contractor shall plan, establish, and manage a food safety and inspection program for dining facilities and AAFES or commercial eating establishments. The contractor public health nurse at the medical treatment facility will complete a monthly DA Form 3761 Public Health Nursing Activities Report and supporting memorandum documenting all public health nursing services provided to the community IAW DA PAM 40-11.STD: Identify, notify, treat and educate patients (individually and collectively) on aspects of nutrition and healthy living IAW industry standards, AR 40-25 Nutrition and Menu Standards for Human Performance Optimization, AR 600-63 Army Health Promotion, and PAM 600-24 Health Promotion, Risk Reduction, and Suicide Prevention. AQL: 95% of the time.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the timeSTD: Develop a health promotion and wellness program IAW with AR 600–63 and DA Pam 600–24, and use Army Public Health Center standardized health promotion and wellness programs and tools (resource materials available at: ).STD: Establish a Food Safety and Inspection Program IAW AR 40-656 Veterinary Surveillance Inspection of Subsistence; AR 40-657 Veterinary/Medical Food Safety, Quality Assurance, and Laboratory Service; AR 40-660 DoD Hazardous Food and Nonprescription Drug Recall System; TB MED 263 Medical Service, Identification of Inspected Foods; and TB MED 530 Tri-Service Food Code. AQL: Implement and maintain a food safety and inspection program that is available for review and evaluation by the contracting office QAR or COR upon demand.STD: The contractor public health nurse(s) must be a registered nurse who has successfully completed a post-baccalaureate program of study that prepares the registered nurse to provide population-centered nursing services to individuals, families, and groups in the community including epidemiological and health promotion support.AQL: 100% of the time.Deliverable:CDRL H-03: DA Form 3761 Public Health Nursing Activities Report and supporting memorandum04.07.03.08.04 Occupational Health Services.The contractor shall provide medical surveillance examinations and screenings; health hazard education; surety programs; hearing and vision conservation and readiness; workplace epidemiological investigations; ergonomics; radiation protection; industrial hygiene; work-related immunizations; Army aviation medicine; health hazard assessment of Army materiel and equipment; medical facility safety; and workplace violence prevention. Based on occupational health and safety personnel identifying work areas where workers need medical examinations because of specific hazardous exposures, the contractor occupational medical personnel will establish examination content and frequency based on an understanding of the job demands, exposures to the workers, the medical effects of specific exposures, the impact of specific medical conditions on job performance and safety and legal and regulatory requirements. When made available the contractor shall operate DoD AIS to manage occupational and environmental health risk data and actively track biological, chemical, physical health hazards and engineered nano-object process; currently Defense Occupational and Environmental Health Readiness System – Industrial Hygiene (DOEHRS-IH), Defense Occupational and Environmental Health Readiness System – Hearing Conservation (DOEHRS-HC), and Electronic Surveillance System for the Early Notification of Community-based Epidemics (ESSENCE). STD: Aeromedical standards, policies, and procedures are provided in AR 40–501 and AR 40–3. The contractor shall provide Army Flight physicals IAW AR 40-8, AR 40-501, and DA PAM 40-501.AQL: 100% of the time.STD: Provide Occupational Health examinations IAW DoDI 6055.05-M andOccupational Safety and Health Administration (OSHA) standards, and TB MED 509 Spirometry in Occupational Health Programs. AQL: 100% of the time.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time04.07.03.08.05 Health Screening and Immunization.The contractor shall maintain a tracking system for all health and immunizations requirements to ensure hospital personnel are current on their immunizations. STD: Health services personnel associated with the medical and/or dental clinics will meet all health and immunization requirements for health care professionals, to include proof of seasonal influenza immunizations (or waiver) IAW Advisory Committee on Immunization Practices and AR 40-562.AQL: 100% of the time.STD: Conduct annual screening on all personnel working in the medical, dental and food service facilities for Tuberculosis (TB) by a tuberculin skin test (TST) using the Mantoux test. A skin test result of 5 mm of induration or more shall require a chest roentgenogram, a medical evaluation, and documentation providing an assessment of the patient. Classification of TST reactions should follow current CDC & American Thoracic Society guidelines.AQL: 100% testing of medical, dental and food service personnel.04.07.03.08.06 Environmental Health Services.The contractor shall provide health services to the regulatory authority responsible for environmental programs to prevent disease and injury. The contractor shall investigate and evaluate environmental health risks and communicate issues related to pollution prevention, conservation, compliance, and environmental restoration activities while executing LOGCAP services. The contractor shall establish a preventive medicine liaison with local health regulatory agencies and supported Army leaders. The contractor shall provide environmental health technical information to the base camp/installation leadership. The contractor shall provide environmental health monitoring to ensure that the drinking water, ice manufacture, waste disposal, pest and disease vector prevention and control services are executed in accordance with the standards in Section IV of this PWS to protect human health. The US Government may task the contractor to provide preventive medicine environmental health support for US or host nation government provided services.STD: The contractor shall monitor spill control, air quality, environmental noise, sanitation and hygiene programs and services, in accordance with Chapter 4, DA PAM 40–11.AQL: Implement a monitoring program and present the results to the COR for review and evaluation by Base camp/installation leadership on a quarterly basis.STD: When operating recreational water activities, the contractor shall ensure sanitary control and operation of Army swimming pools and natural swimming areas are conducted according to AR 420–1, TM 5–662, and TB MED 575.AQL: Implement and maintain a recreational waters sanitary control and inspection program that is available for review and evaluation by the contracting office QAR or COR upon demand.STD: Establish a Food Safety and Inspection Program IAW AR 40-656 Veterinary Surveillance Inspection of Subsistence; AR 40-657 Veterinary/Medical Food Safety, Quality Assurance, and Laboratory Service; AR 40-660 DoD Hazardous Food and Nonprescription Drug Recall System; and TB MED 263 Medical Service, Identification of Inspected Foods; and TB MED 530 Tri-Service Food Code. AQL: Implement and maintain a food safety and inspection program that is available for review and evaluation by the contracting office QAR or COR upon demand.04.07.04 Physical Therapy. The contractor shall provide a physical therapy capability to provide assistance in strengthening the patient’s physical resiliency, assistance in the prevention of neuromusculoskeletal injuries, and treatment of patients with neuromusculoskeletal injuries, allowing them to resume normal activity as soon as possible. Provide services to injured patients to develop, maintain, and restore maximum movement and functional ability to reduce morbidity.04.07.05 Optometry Services.The contractor shall provide optometry support, to include monitoring the occupational vision program, providing consultation on all matters pertaining to vision evaluation and correction, and developing protocols for the diagnosis and treatment of ocular injuries and diseases. The contractor shall provide optometry support for glasses, contact lenses, or gas mask inserts.04.07.06 Pharmacy Support.The contractor shall provide general pharmaceutical support (to include all controlled substances); package and dispense medication for patient evacuations and discharge-to-duty patients and/or other ambulatory patients; provide parenteral admixture services; generate intravenous-quality fluids in the area of operations; and provide parenteral nutritional solutions. Operate a dispensing pharmacy and provide clinical pharmacy services to include non-formulary management, adverse drug reaction reporting, medication error reporting, patient medication management, and polypharmacy counseling.STD: Drugs and medication will be ordered through approved Army systems and stored properly IAW AR 40-3, AR 40-61, AR 40-68, AR 190-51, American Pharmacists Association, Society of Health System Pharmacists, and TJC.AQL: 100% of the time, unless granted exception by the contracting officer or COR.STD: Manage logistics support services for pharmaceuticals and equipment IAW AR 40-3, AR 40-4, AR 40-60, Army Medical Materiel Acquisition Policy, and AR40-61 Medical Logistics Policies.AQL: At least 95% of the time.STD: Provide services IAW overarching guidance on the Army’s Medication Management System in AR 40-3, AR 40-7, AR 40-61, AR 40-68, AR 190-51, TB MED 515, American Pharmacists Association, Society of Health System Pharmacists, and TJC. AQL: Compliance with controlled substances standards 100% of the time; other standards 95% of the time.STD: Comply with Controlled Substance Act of 1970 and maintain the security of drugs and medications from the time of receipt until dispensing to the customer. AQL: Compliance with controlled substances standards 100% of the time.STD: The hospital formulary shall maintain enough HIV prophylaxis for two weeks for potential Post Exposure Prophylaxis (PEP) allowing for one week for two people or two weeks for one person. AQL: Minimum 95% of the time.Deliverable: CDRL H-01 Pharmaceutical and blood product formulary monthly usage report.04.07.07 Hyperbaric Medicine ServicesThe contractor shall provide hyperbaric oxygen therapy treatment for decompression sickness, serious infections, bubbles of air in blood vessels, and wounds that won't heal as a result of diabetes or radiation injury. The contractor shall provide services in accordance with US Federal Regulation on Standards – 29CFR, Part 1910, Subpart T, Commercial Diving Operations; and U.S. Navy Diving Manual, Volume 5, Diving Medicine & Recompression Chamber Operations. STD: Physicians providing hyperbaric medicine services shall have a board certification in Undersea and Hyperbaric Medicine through the American Board of Emergency Medicine (ABEM) and the American Board of Preventive Medicine (ABPM). AQL: 100% of the time.04.07.08 Telemedicine.The contractor shall establish a telemedicine capability to complete remote diagnosis and treatment of patients by means of telecommunications technology. The contractor shall provide a Secure Messaging (SM) capability that allows authorized patients the ability to securely communicate with the contractor health care team, when supportable based on operational environment. STD: Utilize telemedicine capability for assessments, evaluations, diagnostics, treatment and referrals IAW current DODM 6025.13, American Telemedicine Association Standards, Information Assurance, DoD IT standards (e.g., DIACAP or other current approved processes), HIPAA, and Privacy Act.04.07.09 Medical Logistics.The contractor shall provide responsive medical logistics incidental to heath care services provided under paragraph 04.07 of this PWS, in order to facilitate and sustain patient treatment. The contractor shall provide medical supply operations, optical fabrication and repair, contracting services, regulated medical or hazardous waste management and disposal, and production and distribution of medical gases. The Contractor shall manage class VIII supplies for all medical, dental, and veterinary services. The Contractor shall develop and maintain a temperature sensitive medical product (TSMP) and handling program. The contractor shall provide materiel management functions specific to Class VIII supplies to include inventory determination and validation, inventory management, capability for, by exception, commercial purchases, warehousing, cataloging, prioritization for procurement, distribution, redistribution of excess, and retrograding of materiel. When provided by the US Government, the contractor shall operate the DoD enterprise Medical logistics automated information systems (AISs) to include, but not limited to: Defense Medical Logistics – Enterprise Solution (DML-ES)Defense Medical Logistics Standard Support (DMLSS)DMLSS Customer Assistance Module (DCAM)Joint Medical Asset Repository (JMAR)Patient Movement Items Tracking System (PMITS)Purchase Request Web (PRWeb)Defense Blood Bank System (DBBS)Spectacle Request Transmission System (SRTS)Theater Enterprise Wide Logistics Systems (TEWLS)Legacy systems if still in use: medical supply (MEDSUP) module, Army Medical Department Property Accounting System (AMEDDPAS). STD: Manage logistics support services for medical, dental and veterinary supplies, and equipment IAW AR 40-3, AR 40-4, AR 40-60, Army Medical Materiel Acquisition Policy, and AR40-61 Medical Logistics Policies.AQL: At least 95% of the time.STD: Submit request to the COR IAW AR 40-61; Army Medical Logistics Enterprise Standards using Defense Medical Logistics Standards Support (DMLSS); Supply Bulletin 8-75-11, AR 750-1, and government directives. AQL: At least 95% of the time.STD: Order and receive supplies IAW AR 40-61; Army Medical Logistics Enterprise Standards using DMLSS; Supply Bulletin 8-75-11, AR 750-1, and government directives. AQL: At least 95% of the time.STD: High Priority requisitions will be held to no greater than 5% of monthly requests.AQL: At least 95% of the time.STD: Request medical supplies through Army supply channels IAW local PAR levels to reduce waste and to ensure availability of supplies and pharmaceuticals so there will not be an interruption in services. AQL: At least 95% of the time.STD: Develop and maintain a Temperature Sensitive Medical Products (TSMP) program IAW SB 8-75-11 and AR 40-61, Medical Logistics Policies and Procedures. AQL: Implement and maintain a TSMP program that meets regulatory requirements and is available for review and evaluation by the contracting office QAR or COR upon demand.STD: The contractor shall submit a CCIR with EXSUM through the COR to the OTSG/MEDCOM Medical Operations Center (MOC) within 24 hours of a TSMP loss that has the potential to exceed $2,500. In addition to the initial CCIR, the contractor will submit a follow-up CCIR and synopsis of the results from any investigation or changes to the original CCIR, and then submit Root Cause Analysis (RCA) for each reportable incident (Reference SB 8-75-11, paragraph 3-56).AQL: 100% of the time.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time04.07.10 Veterinary Services.The contractor shall provide animal medical care for military working dogs and other government-owned animals (GOA). By exception, when identified as workload, the contractor shall provide animal medical care for privately owned animals (POA). By exception, when identified as workload, the contractor shall provide limited animal medical care for large animals under certain conditions of government interest for stability tasks and defense support of civil authorities’ tasks. The contractor shall provide veterinary services to include routine preventive care, animal wellness exams, vaccinations/immunizations, health screens, health certificates, non-emergent surgical care, general anesthesia for emergency medical procedures (such as bloat), ultrasound treatment, euthanization, and other authorized procedures IAW American Hospital Animal Association (AHAA), 7 USC 2131-2156, 10 USC 2583, AR 40-4, AR 40-68, AR 40-905, AR 190-12, and AR 40-657. The contractor shall also provide veterinary preventive medicine in order to reduce transmission of zoonotic diseases transmissible to man.The Contractor shall provide continuing education and public information programs. When provided by the US Government, the contractor shall use Army AIS to support government owned animals (GOAs) and privately owned animals (POAs); currently Remote Online Veterinary Record (ROVR).The contractor shall establish a veterinary patient holding capability for up to four large dogs.STD: Veterinary technician services provided 40 hours per week and on-call urgent care, with adjustment in clinic hours for time spent providing after hour urgent care and care of overnight animals so that the hours of the veterinary technician does not exceed 40 hours per week without government approval.AQL: At least 95% of the time.STD: Examine privately-owned animals (POAs), wild or other animals maintained on, or introduced onto military installations, and advise on control and handling IAW AHAA, 7 USC 2131-2156; 10 USC 2583; AR 40-4; AR 40-68; AR 40-905; AR 190-12; AR 40-657.AQL: Compliance with regulatory guidance at least 95% of the time.STD: Provide professional support for the care and disposition of animals impounded or quarantined IAW AHAA, 7 USC 2131-2156; 10 USC 2583; AR 40-4; AR 40-68; AR 40-905; AR 190-12; AR 40-657.AQL: Compliance with regulatory guidance at least 95% of the time.STD: Maintain sanitary animal care conditions for humane practices IAW AHAA, 7 USC 2131-2156; 10 USC 2583; AR 40-4; AR 40-68; AR 40-905; AR 190-12; AR 40-657.AQL: Compliance with regulatory guidance at least 95% of the time.STD: Maintain sanitary animal holding capacity; capacity to hold four large dogs.AQL: At least 95% of the time.STD: Perform laboratory and diagnostic procedures such as routine hematological tests, urinalysis, fecal and heartworm tests IAW AHAA, AR 40-4; AR 40-68; AR 40-905; AR 190-12. AQL: Compliance with regulatory guidance at least 95% of the time.STD: Develop and implement a Veterinary Services Operational Plan IAW AHAA, 7 USC 2131-2156; 10 USC 2583; AR 40-4, AR 40-68, AR 40-905, AR 190-12, and AR 40-657.AQL: Present plan to contracting officer for approval during contract phase in, and update annually NLT 01 OCT thereafter; compliance with regulatory guidance at least 95% of the time.STD: Report monthly to the COR on Force Health Protection Surveillance in coordination with local Pest Control Specialist.AQL: At least 95% of the time.STD: Provide measures for preventing injury and disease IAW AHAA, 7 USC 2131-2156; 10 USC 2583; Marshall Island Revised Code; Title 8, Chapter 3; AR 40-4; AR 40-68; AR 40-905; AR 190-12, AR 40-657.AQL: Compliance with regulatory guidance at least 95% of the time.STD: Investigate animal and zoonotic diseases and recommend measures for prevention and control IAW AR 40-905, Centers for Disease Control and Prevention for zoonotic and other vector borne diseases. AQL: Compliance with regulatory guidance at least 95% of the time.STD: Evaluate animal disease infestations and infections IAW AHAA, 7 USC 2131-2156; 10 USC 2583, AR 40-4; AR 40-68; AR 40-905; AR 190-12; AR 40-657.AQL: Compliance with regulatory guidance at least 95% of the time.STD: Control vectors capable of transmitting animal diseases and for disposal of dead animals found on the installation IAW AR 40-905.AQL: Compliance with regulatory guidance at least 95% of the time.STD: Provide a rabies control program including development of procedures, registration of animals, immunizations, and public education IAW AR 40-905. AQL: Compliance with regulatory guidance at least 95% of the time.STD: Provide active management of community animal population and surveillance of feral animals IAW AHAA, AR 40-4; AR 40-68; AR 40-905; and AR 190-12.AQL: Compliance with regulatory guidance at least 95% of the time.STD: Provide continuing education and public information programs IAW AHAA, 7 USC 2131-2156; 10 USC 2583; AR 40-4; AR 40-68; AR 40-905; AR 190-12; and AR 40-657.AQL: Compliance with regulatory guidance at least 90% of the time.STD: Explain medical findings to animal owners to their satisfaction, and prescribe treatment.AQL: Achieve customer satisfaction rate of 95% (95% of the time).STD: The contractor shall perform euthanasia of Department of Defense-owned and privately owned animals in accordance with the guidance and procedures outlined in AR 40-905. When required, the contractor shall perform animal euthanasia in a humane manner, using approved drugs and techniques as described in the current report of the AVMA panel on euthanasia. The contractor shall document the date, reason for euthanasia, method of euthanasia, and name and quantity of drugs used on SF600 IAW AR 40-905. AQL: Compliance with regulatory guidance at least 95% of the time.STD: Maintain veterinary records IAW AHAA; 7 USC 2131-2156; 10 USC 2583; AR 40-905, and AR 190-12.AQL: Compliance with regulatory guidance at least 95% of the time.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the timeDeliverable:CDRL H-02 Veterinary Services Operational Plan.04.07.10.01 Microchip Placement.The Contractor shall provide microchip placement services for cats and dogs. The contractor as a minimum will comply with ISO standards 11784/11785, including the assignment of a 15-digit numeric identification code to each microchip. As a general rule, the microchip should be implanted in dogs and cats so that its long axis is parallel to the animal's longitudinal axis. The contractor shall consult the list of veterinary-recommended implantation sites in numerous animal species, on the World Small Animal Veterinary Association (WSAVA) Microchip Web site.STD: Ensure all cats and dogs are microchipped IAW local Regulations and policies.AQL: Compliance with regulatory guidance at least 95% of the time.04.07.10.02 Veterinary Laboratory.The contractor shall operate a basic veterinary laboratory, which is capable of microscopic examination, packed cell volume, serum total protein, and urinalysis.STD: The Contractor shall perform and interpret laboratory and diagnostic procedures for hematological tests, urinalysis, fecal, and heartworm tests IAW AR 40-905.AQL: Compliance with regulatory guidance at least 95% of the time.04.07.10.03 Veterinary Pharmacy.The contractor shall establish and manage a limited veterinary pharmacy. The contractor veterinary pharmacist or veterinary pharmacy technician must adhere to the Standards of Practice for Fellows of the American College of Veterinary Pharmacists. Contractor veterinary providers shall assure compliance with relevant regulations (e.g. Veterinarian-Client-Patient Relationship (VCPR)) of their State Board of Pharmacy and State Board of Veterinary Medicine, and applicable federal regulations, including FDA’s Extra-label Drug Use Rules (21CFR 530) found at the Electronic Code of Federal Regulations (). 04.08. Pest Services. The contractor shall provide integrated (indoor/outdoor) pest management services. The contractor shall protect personnel and the environment from pesticide-related hazards.STD: The contractor shall implement the government approved Pest Management Program IAW DoDI 4150.07-DoD and TB MED 561AQL: Implement and maintain a Pest Management Program that meets standards and is available for review and evaluation by the contracting office QAR or COR upon demandSTD: In the absence of a government approved plan, the contractor shall develop, implement, and maintain a Pest Management Program IAW DoDI 4150.07-DoD and TB MED 561.AQL: Compliance with regulatory guidance at least 95% of the timeSTD: The contractor shall dispose of pest carcasses (non-human remains) IAW local standards/policies and/or host nation regulatory guidance.AQL: 100% of the time04.09. Waste Management Services. The contractor shall perform waste management services in accordance with directives from the US Government. The contractor shall perform four waste management functions: collect, transport, recover, and dispose. The contractor shall perform waste management services in accordance with references in Technical Exhibit I, to include: Applicable International and U.S. laws and regulationsHost nation laws, local customs, and local practicesJoint and Army directives and regulationsHigher headquarters policies, procedures, operation plans/orders, and directivesAllowable design and construction standards contained in theater-specific guidelines The contractor shall conduct waste management operations in a manner that does not: present a litter problem, which can be compounded by strong winds; create a health or environmental hazard; create a fire hazard; attract or harbor insects and rodents/vermin; or negatively impact mission operations. When the operational environment and/or host nation laws direct it, contractors shall operate a recovery/recycling program. The contractor shall appoint a Collection Point Manager to ensure the maintenance and effectiveness of waste collection points.NOTE: The following standards apply to all 04.09. sub-paragraphs as appropriate and applicable:STD: IAW TM 3-34.56, the contractor shall conduct waste management operations in a manner that does not: present a litter problem, which can be compounded by strong winds; create a health or environmental hazard; create a fire hazard; attract or harbor insects and rodents; or negatively impact mission operations.AQL: Compliance with regulatory guidance at least 95% of the timeSTD: The contractor shall ensure waste is managed in a manner that is protective of human health and the environment IAW TB MED 593.AQL: Compliance with regulatory guidance at least 95% of the timeSTD: The contractor shall conduct waste management services IAW DoD 4715.05-G, DoDI 4715.05, DoDI 4715.06, or DoDI 4715.22, CFR 1910,120 as applicable.AQL: Compliance with regulatory guidance at least 95% of the timeSTD: The contractor shall only operate open-air burn pits when directed by the USG. When directed by the USG to operate open-air burn pits, the contractor shall operate IAW DoDI 4715.19.AQL: Compliance with regulatory guidance at least 95% of the timeSTD: When performing waste disposal services, the contractor shall dispose of USG material IAW DoD 4160.21-M.AQL: Compliance with regulatory guidance at least 95% of the timeSTD: Develop, manage and maintain medical hazardous waste processes and procedures IAW DA Pam 40-11 Preventive Medicine, DA PAM 40-503 Army Industrial Hygiene Program, TB Med 593 Guideline for Fields Waste Management, TB MED 515 Occupational Health and Industrial Hygiene Guidance for the Management, Use and Disposal of Hazardous Drugs.AQL: Compliance with regulatory guidance 100% of the timeSTD: The contractor shall establish waste collection and recycling points with containers, and then collect, pickup, and dispose of all recyclable materials from the appropriate recycle bins located in common areas and office areas, and then dispose of to the nearest recycle dumpster. The contractor shall provide recycling services IAW the frequency guide/schedule for each facility. AQL: Collect waste and recyclables IAW frequency guide/schedule for each facility at least 95% of the timeSTD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s) (currently the Solid Waste Annual Reporting (SWAR) system) in order to facilitate tracking and reporting of solid waste and recycling data.AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time04.09.01. Non-Hazardous Solid Waste Management. The contractor shall collect, segregate, store, manage, recover, and dispose of non-hazardous solid waste; generally recognized as garbage or general refuse. When activated as workload, the contractor shall dispose of non-hazardous waste using an approved non-hazardous incinerator, using a trained operator; operator must be licensed and/or certified when required by host nation regulations.Collection and Storage: The contractor shall collect non-hazardous solid waste from individual points of generation (e.g. dumpsters) directly to final disposition point, or to a contractor operated collection point in preparation for final disposition. The contractor shall establish collection points with an appropriate number of containers to accommodate the various types of waste to be segregated and correctly sized to handle the amount of garbage that will be generated. The contractor shall use closeable, leak-proof, noncombustible, nonabsorbent, and corrosion-resistant containers. The contractor shall store all food waste in tight-fitting, covered containers that are non-absorbent, leak-proof, durable, easily cleaned, and designed for safe handling; the contractor shall clean food waste containers in accordance with the guidelines in TB MED 530.Transportation: The contractor shall collect non-hazardous solid waste in a vehicle dedicated for that purpose. The contractor shall haul non-hazardous solid waste from collection points to a recovery or disposal site in collection vehicles. The contractor shall ensure vehicles designated to perform trash collection have a low gate for easy access and a suitable cover or other means to prevent trash from blowing off during movement. The contractor shall clean vehicles used to transport trash before using it for other Missions; if subsequently used for transporting food items, the contractor must clean and disinfect the vehicle with a chlorine solution (use 6.4 ounces of bleach per 1 gallon of water to achieve 200 parts per million).Recovery/Recycling: When the operational environment allows, the contractor shall use biological recovery through composting or feeding of edible wastes to livestock when allowed, and recycle/reuse materials.04.09.02. Hazardous Waste Management. The contractor shall collect, store, manage, and transport hazardous waste (US Department of Transportation Hazardous Materials Class 2 through 9, minus medical waste) at a hazardous waste accumulation point (HWAP). The contractor shall use paper files or AIS to ensure accountability of hazardous materials in support of the Army-wide Hazardous Material Management Program (HMMP). The contractor shall post instructions, warnings, or other markings as necessary in work places. The use of markings shall be coordinated with camp OPSEC authorities. The contactor shall coordinate and obtain final disposition from the DoD (e.g. DLA) or host nation organization responsible for disposal of hazardous waste. The contractor’s or sub-contractor’s employees shall be trained and certified to handle hazardous waste, and drivers transporting hazardous waste shall be trained and certified to transport hazardous cargo. Transport: The contractor shall ensure hazardous waste and special waste shipments comply with all hazmat, hazardous waste, and special waste transportation requirements in theater. The contractor shall ensure vehicles transporting hazardous waste has the appropriate placards and manifests for the materials being transported (e.g. DD Form 836, a copy of the spill response plan, and the necessary emergency equipment). NOTE: Due to the specific personnel and equipment training and certification requirements, the contractor shall include all incidental personnel, services, and transportation workload associated with hazardous waste under this paragraph.STD: The contractor shall segregate hazardous waste at the accumulation point in a minimum of four separate and distinct sections (reactives, flammables, corrosives, toxics) in accordance with Table 5-3, TM 3-34.56/MCIP 4-11.01.AQL: Hazardous Waste is stored in the appropriate section 95% of the time, and incompatible wastes are not mixed and are correctly stored 100% of the time.STD: The contractor’s drivers must be certified to transport hazardous cargo, and shall only transport hazardous waste using a vehicle approved for that purpose.AQL: 100% of the time04.09.03. Medical Waste Management. The contractor shall collect, store, and manage regulated medical waste (Hazardous Material Class 6). When activated as workload, the contractor shall dispose of medical waste using an approved medical waste incinerator, using a trained operator; operator must be licensed and/or certified when required by host nation regulations. The contractor shall ensure medical waste is segregated from regular trash and remains separated from other waste streams until it reaches its final destination. The contractor’s or sub-contractor’s employees are trained and certified to handle medical waste.Collection and Storage: The contractor shall collect medical waste in red bags or another specified color for the theater of operations. All bags or receptacles used to segregate, transport, or store medical waste must be clearly marked with the universal biohazard symbol and the word “BIOHAZARD” in English and any other language that is prevalent in the operational area. The contractor shall collect and store Sharps in puncture-resistant, leak-resistant, and uniquely colored or marked containers. Handling and PPE: The contractor shall ensure medical waste is never compacted, shaken, or squeezed in an attempt to reduce volume before disposal. The contractor shall ensure its and sub-contractor employees take universal precautions when handling, transporting, and disposing of medical waste; to include wearing protective gloves, masks, aprons, or other PPE that will reduce risks associated with medical waste.Transportation (medical waste specific): The contractor shall secure medical waste cargo to prevent excessive movement, and will never transport food items in the same vehicle used to transport medical waste. The contractor must clean and disinfect vehicles used to transport medical waste before using it for any other purpose. The contractor shall ensure a spill kit is readily available to decontaminate any surfaces in the event of a leak or spill. The spill kit shall include appropriate PPE, a disinfectant, absorbent material, and equipment used to gather spill residue.NOTE: Due to the specific personnel and equipment training and certification requirements, the contractor shall include all incidental personnel, services, and transportation workload associated with medical waste under this paragraph.STD: Contractor shall collect, store, transport, dispose, and manage medical waste IAW MEDCOM Reg 40-35 and the Title 49 CFR in CONUS.AQL: Compliance with regulatory guidance 100% of the timeSTD: The contractor shall dispose of medical waste using an approved and regulated medical waste incinerator.AQL: 100% of the timeSTD: The contractor’s Incinerator operators are trained on proper operating and maintenance procedures, safety measures (to include PPE use), emergency response, and environmental requirements.AQL: Operators have completed training prior to operating the medical incinerator, understand how to use assigned PPE, and can respond effectively to an emergency.04.09.04. Gray Water Management, Recycle and Reuse. The contractor shall manage the disposal, recycle, and reuse of waste gray water. Recycling and reuse of gray waste water requires approval of government medical authority.04.09.05. Sewage and Black Water Waste Management. The contractor shall collect, store, manage, and dispose of sewage and black water. The contractor shall treat as required sewage and black water being processed at approved government facilities.04.10. Community Services. The contractor shall provide quality of life services to include, but not limited to: sports, recreation, and libraries; community services; education services; family services; child, youth & school services. In non-contingency environments, the contractor shall operate MWR Management Information Systems (MIS) applications in support of collecting utilization data for MWR facilities (currently RecTrac recreation management software application). The contractor shall provide MWR services (MWR programs, facilities, and equipment) to individuals authorized by the requiring activity; the contractor shall report incidents of unauthorized users attempting to receive MWR services to the COR. In non-contingency environments, unless allowed to deviate by the contracting officer, the contractor shall operate DoDEA AIS in support of school services (currently DoD School Administration Plus and/or DoDEA Student Information System). The following standards apply to all 04.10. sub-paragraphs as appropriate and applicable.STD: The contractor shall provide live entertainment services IAW DODI 1330.13 and AR 215-6.AQL: Compliance with regulatory guidance 100% of the timeSTD: The contractor shall ensure appropriate signage prominently displayed alerting customers of the risks and rules of using the facility, the programs, and equipment.AQL: at least 95% of the timeSTD: The contractor shall ensure equipment provided in support of the MWR program is operational.AQL: 90% of equipment is operational at each facility at least 95% of the timeSTD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the timeSTD: The contractor shall operate a customer feedback system (e.g., comment cards, customer survey) to determine customer satisfaction.AQL: Present customer feedback system and results quarterly at PMR04.10.01. Morale, Welfare, Recreation Communication Centers. The contractor shall operate and maintain analog or digital communications including, but not limited to, phone banks, internet cafes, and Wi-Fi hot spots. 04.10.02. Community Centers. The contractor shall operate and maintain MWR Community Centers and facilities. The contractor shall schedule, promote, and host recreational activities and conduct surveys to determine camp recreational needs. 04.10.03. Athletic, Fitness, and Exercise Centers. The contractor shall operate and maintain Athletic, Fitness, and Exercise Centers. STD: The contractor shall operate recreational water facilities IAW TB MED 575.AQL: Meet minimum standards in TB MED 575.STD: The contractor shall have posted plan for medical and facility emergencies, a first aid kit, and a system for dispensing water near exercise areas.AQL: Plans available 100% of the time, first aid kits are complete and components are serviceable and perishables are not expired at least 95% of the time, and potable water is available for patrons at least 95% of the time04.10.04. Athletic Fields and Activities. The contractor shall operate, manage, and schedule athletic facilities including, but not limited to, athletic fields/courts, golf courses, and other recreational activities. The Contractor shall ensure the serviceability of safety and support equipment (operator level) associated with athletic fields/courts and activities.04.10.05. Provide Education ServicesSchool services include: pre, primary, and secondary school administration and education services. The Contractor shall maintain DoDEA staffing standards for K-12. The Contractor shall request and maintain educational equipment and technological resources for K-12 education. Develop procedures and policies for educating students with disabilities requiring less than 35% of classroom time spent with one-on-one instruction. The Contractor shall maintain an electronic Student Information System (SIS) with the flexibility to implement a new, better off-the-shelf system in place of Administrators Plus. The SIS will include student and parent portals for communication between students, parents and faculty, posting student data and report cards, and student assessment data. The Contractor shall establish a School Advisory Committee (SAC) to advise school administrator and garrison leadership. The Contractor shall develop and implement health, safety analyses, security, fire, and crisis intervention programs for the schools. The Contractor shall develop, publish, and maintain a school website. The Contractor shall administer performance based student assessments. The Contractor shall administer Preliminary Scholastic Assessment Tests (PSAT), SAT, and American College Test (ACT).STD: The contractor will operate schools and education facilities/centers in accordance with local community, minimum DoDEA standards, policies and schedules; or as designated in H.2. The contractor shall maintain a continuous improvement process, based on current best practices while incorporating the standards and protocols of a regional accreditation organization.AQL: All private schools operating within USAG-Kwajalein will operate with the policy guidance of DoDEA, and achieve and maintain accredited status by a regional accreditation organization for elementary and secondary schools, as approved by the United States Department of Education and identified by DoDEA. Currently, AdvancED is the accreditation agency for all DoDEA schools.STD: ?Adhere to academic standards supporting college and career ready and develop curriculum to include educating students with disabilities and English as a second language (ESL) aligned to such standards IAW equivalent to DODEA curriculum standards (dodea.edu/curriculum). Submit to the COR for KO approval NLT 1 Oct and revise annually. AQL: 90%STD: Adhere to DoDEA graduation and conduct an appropriate graduation ceremony IAW DODEA Administrative Instructions 2000.1. ?AQL: 95%STD: Course offerings comparable (size/population) to DoDEA schools (e.g., Brussels American School Elementary/High School, Ankara Elementary/High School, and Incirlik Elementary/High School). ?AQL: 70%STD: Screen, assess and determine eligibility for Special Education Services for DoD dependents in collaboration with Non-DoD Schools Program (NDSP), parents, guardians and service providers IAW DODI 1342.12 and “Individuals with Disabilities Education Act,” 20 U.S.C. 1400 et seq.AQL: 100%STD: Provide special education and related medical services to DoD dependents IAW DODI 1342.12 and “Individuals with Disabilities Education Act,” 20 U.S.C. 1400 et seq. The actual provision of special education services to DOD dependents shall require further contractual authorization from the contracting officer on a case by case basis which may entitle the contractor to equitable adjustments. AQL: 100%STD: Funds collected from DODEA will be reimbursed to the government within 15 days of receipt.AQL: 90%STD: A full time education administrator for K-12 with licensure requirements equivalent to DODEA and 3 years minimum experience as a school principal or superintendent IAW DODEA 5000.9 and DODEA 5335.9. AQL: 100%STD: DoDEA pupil to teacher ratio (PTR) standards for class size IAW DODEA Resource Management (dodea.edu).AQL: 90% STD: DoDEA licensure and certification equivalency professional educational personnel IAW DODEA 5000.9.AQL: 100%04.10.06. Child and Youth ServicesThe contractor shall operate child and youth services in accordance with 10 USC 1794 Child Abuse Prevention and Safety at Facilities, DoDD 1342.17 Family Policy, DoDD 6400.1 Family Advocacy Program, DoDI 6495.2 Sexual Assault Prevention and Response Procedures, AR 608-18 Family Advocacy Program, AR 600-2, and Command Policy IMCOM policies, procedures, and regulations available at The contractor shall adhere to the National Association for the Education of Young Children (NAEYC) and Council on Accreditation (COA) standards for child and youth program quality. Child and youth services include the following: Child Development Centers(CDCs) are facility-based child care programs that typically provide care for children ages six weeks through five years from Monday through Friday during established hours (e.g., 0600-1730). School Age Care (SAC) Programs are facility-based programs that typically provide care to children enrolled in kindergarten through age 12 from Monday through Friday during established hours (e.g., 0600-0800 and 1300-1800). SAC programs typically provide care before and after school and during school holidays and summer vacations. The Contractor shall ensure CYS Services workforce shall attend CYS Services required training. In support of CYS services, the Contractor shall establish a parent advisory board (PAB). The Contractor shall develop and publish an annual calendar for CYS program events and services. The Contractor shall develop and align curriculum, 0-5 years old and 6-18 years old (school age), to current Army child and youth standards and make this available to the COR and the KO for review. The contractor shall compile and publish handbooks (parents and staff) for Child and Youth program requirements. As part of services, the contractor shall ensure CYS Services programs provide the children/youth meals and/or snacks. The Contractor shall operate and maintain technological resources, i.e., computers, tablets, Wi-Fi access for Child and Youth programs. The Contractor shall maintain required outdoor environment (playground/ play scape equipment) for Child and Youth program IAW Army directives. The Contractor shall provide Child and Youth Sports and Fitness Programs. The Contractor shall ensure that Youth Sports and Fitness age groups are aligned with the National Standards for Youth Sports, as endorsed by the National Alliance of Youth Sports (NAYS).STD: Provide Child and Youth Services to authorized customers: soldiers, DoD Civilians, and all other eligible recipients of service as per DoDI 6060.2, 6060.3, and 6060.4 based on the criteria below:-Quality: Contractor shall provide: healthy, safe environments; predictable services and standards of care; child and youth well-being; school readiness for younger children; school success/transition for school aged children; customer responsive, trained staff.-Availability: Mission/Workforce support; services availability on and off-post where the patron resides; Mix of care and supervision options.-Affordability: Affordable fees; fee guidelines for CDC and SAC programs based on DoD fee guidance. Fees are based on Total Family Income (TFI) and apply to all children who attend the program on a regular basis.AQL: All eligible Child Development Services (CDS), School Age Services (SAS) and Youth Programs are Nationally Accredited/Department of Defense Certified. (E.g. National Association for the education of Young Children (NAEYC) ; Council on Accreditation )STD: The contractor shall report child abuse and neglect incidents in accordance with Army and CYS regulations.AQL: Follow procedures : The Contractor shall ensure all CYS Services workforce have cleared background checks and are hired in accordance with following standards:Child Care Employees and Volunteers: All employees who have regular contact with children under the age of 18 must have background checks IAW PublicLaw 101-647; Army Circular 690-92-1, Criminal History Background Checks onIndividuals in Child Care Services, dated 15 Nov 92, and AR 608-10, Section2, Paragraph 2-24.AQL: The contractor shall conduct an initial criminal history check and periodic re-investigations for all employees and volunteers who have regular contact with children under the age of 18 years old in accordance with Public Law 101-647, AR 215 -1, AR 680-10, and DoD Manual 1402.05 100% of the time.STD: The Contractor shall maintain a minimum of three years for all official records these include: child records, workforce and training records, field trips, inspections that are in accordance with AR 608-10 and IMCOM G9 CYS Operations Manual.AQL: All records shall be inputted in the CYMS 95% of the time.STD: Quarterly PAB meeting shall be held and closed out in accordance with AR 608-10 and IMCOM G9 CYS Operations Manual. AQL: 90% of the timeSTD: The Contractor shall provide health, sanitation, safety, security, facility and fire proponents to conduct required inspections and monthly/quarterly drills for fire and safety program compliant with AR 608-10 and IMCOM G9 CYS Operations Manual.AQL: 100% of the timeSTD: The Contractor shall establish and maintain a child abuse prevention program for the Child and Youth program that is available for review by the COR and the KO in accordance with AR 608-10, AR 608-18, IMCOM G9 CYS Operations Manual. AQL: 100% of the timeSTD: ALL CYS Services facilities 4 to 6 week cycle menus (for children 12 months and above) will be approved by an Army nutritionist or registered dietician and reviewed annually to ensure compliance with USDA and Army nutritional guidance. AQL: 95% of the timeSTD: The Contractor shall ensure compliance with safe and healthy practices and procedures, and maintain personnel and youth tracking data IAW TBMed530/Tri-Service Food Code, AR 40-562, MEDCOM Regulation 40-64, SIDS Guidance, AR 608-10 and IMCOM G9 CYS Operations Manual.AQL: 100% of the timeSTD: The Contractor shall ensure the Child and Youth Sports and Fitness program becomes a sanctioned National Youth Sports Coaches Association (NYSCA) Chapter, authorized to provide training and training materials in order to fulfill all requirements for the NYSCA coaches' certification. (reference: coaches )AQL: 100% of the timeSTD: The Contractor shall input and maintain all required Child and Youth Services reports to include the Integrated Reporting Online (IRO) system:IAW AR 608-10 and IMCOM G9 CYS Operations Manual. AQL: 95% of the time04.10.07. Retail Stores and Resale Operations The Contractor shall provide the management and staff to operate retail establishments selling merchandise and services in support of the installation, base, or camp population. The contractor shall establish access control measures to ensure sales at retail establishments are limited to authorized customers. When selling merchandise, the contractor shall employ AIS (government provided or commercial) to manage inventory and order merchandise. The contractor shall manage its merchandise supply chain and inventory in a manner that will minimize waste of perishable and shelf life items, and effectively use available warehouse space. When operating retail establishments, the contractor shall employ an integrated point of sale system that integrates inventory management and retail accounting. The contractor shall use generally accepted accounting principles (GAAP) for financial record keeping. In addition to the contractor’s safety program that protects contractor employees, the contractor shall also take measures to protect the customers using retail establishments from the risk of illness, injury, or death. When this paragraph is activated, the workload for each individual retail establishment is detailed in the task order specific attachment within the ‘Data Pkg for A.1 and H.2’ tab.NOTE: Retail stores and resale operations are provided under LOGCAP only by exception. The contractor shall provide retail/resale services only after the appropriate contracting authority has received a favorable legal review to do so. The contractor shall not use appropriated funds to provide retail/resale services unless the appropriate contracting authority provides the contractor approved waivers and authorities prior to the start of services.STD: The contractor shall adhere to Occupational Safety and Health Administration (OSHA), and National Fire Protection Association (NFPA) safety standards, or host nation fire and safety laws and regulations, whichever is more stringent. When applicable to the services being provided, the contractor shall comply with food safety and sanitation standards and inspections IAW TB MED 560 Tri Service Food Code.AQL: 100%STD: The contractor’s retail store employees shall complete pre-employment and post-employment follow-up medical examinations in accordance with by DoD, Army, or local Garrison/Base/Camp public health policy when required by the services being provided.AQL: Contractor employees have completed a health screening and have been cleared by a medical health professional prior to starting work; contractors remain current with required periodic screenings as required by local policy.STD: The contractor shall either directly stock or warehouse perishable merchandise within 30 minutes of receipt. The contractor shall ensure code/best by dates are checked when receiving items to ensure products have sufficient shelf life remaining for rotation and sale prior to expiration date.AQL: Receipt processing for perishable items is completed within 30 minutes 95% of the time. Items received without adequate remaining shelf life are returned to the vendor.04.11. Camp Postal Operations. The contractor shall perform postal services. STD: The contractor shall perform postal services IAW DoD 4525.6-M, DoD 4525.6-C, DODI 4525.7, and the USPS policies and regulations contained therein.AQL: Compliance with regulatory guidance 100% of the timeSTD: The contractor shall perform official mail services IAW DoDI 4525.08 and DOD 4525.8-M, and the USPS policies and regulations contained therein.AQL: Compliance with regulatory guidance 100% of the time04.12. Fire and Emergency Services (F&ES). The contractor shall provide and manage F&ES. The contractor shall operate emergency reporting 911 call centers, and, where in use, operate automated Records Management System (RMS) within the Army in support of F&ES; currently Army Law Enforcement Reporting and Tracking System (ALERTS).STD: The contractor shall staff, equip, operate/maintain, and provide F&ES IAW AR 420-1, DoDI 6055.06, and DoD 6055.06-M.AQL: Meet minimum standards in regulatory guidanceSTD: When PWS paragraphs 04.12.02 and 04.12.03 are activated, the contractor shall provide one 911 call center per site 24 hours per day, 365 days per year (366 days during leap year), and provide incident command and response for emergency situations 24 hours per day, 365 days per year (366 days during leap year) IAW AR 420-1, AR 525-27, DoDI 6055.06, and 29 CFR 1910.120.AQL: Contractor shall build, train, equip, and maintain a ready team capable of effectively managing F&ES incidents or emergencies, and exercise this capability a minimum of annually.STD: The contractor shall implement an illegal drug screening/testing program IAW 49 CFR Part 40 for all F&ES personnel. The contractor shall terminate an F&ES employee who is confirmed to have been involved in the unlawful manufacture, distribution, dispensation, possession or use of a controlled substance. The contractor shall terminate an F&ES employee who is confirmed to have been involved in the unlawful manufacture, distribution, dispensation, possession or use of alcohol when regulated by Theater policy and/or regulations.AQL: 100% compliance drug screening/testing program guidelinesSTD: The contractor shall develop, submit during contract phase-in, and update annually thereafter, an F&ES Plan to the base/camp mayor or equivalent authority for approval and integration into the base/camp emergency management plan that contains the following:(1) Management and direction F&ES programs.(2) Emergency dispatch services.(3) Emergency response services for structure fires.(4) Emergency response services for aircraft rescue fire-fighting (ARFF) if required.(5) Fire prevention services.(6) Emergency response services for hazardous materials (HAZMAT), weapons of mass destruction (WMD), and Chemical Biological, Radiological, Nuclear, and High Explosives (CBRNE) incidents.(7) Emergency response services for wildland fires if required.(8) Emergency medical response services (EMS) if required.(9) Conduct of fire and rescue operations.(10) Training and Exercises.AQL: Implement and maintain a F&ES Plan that meets standards and is available for review and evaluation by the contracting office QAR or COR upon demandSTD: The contractor shall provide trained operators with required background checks and security clearance for the RMS; for ALERTS IAW AR 190-45, paragraph 2-1 (ver 27 September 2016)AQL: Operators have completed formal training on AIS at least 90% of the time, and complete background checks and security clearance prior to use 100% of the timeDeliverables: CDRL L-13 F&ES Plan, includes:Staffing & Management PlanInspection Program04.12.01. Fire Protection Services. The contractor shall operate and maintain fire protection services, post appropriate warning signs, and promote public awareness of fire prevention measures. The contractor shall conduct fire safety inspections and drills, conduct fire prevention and response training to designated personnel, and ensure fire extinguishers, detection devices, and other fire safety devices and equipment are operable. Investigate, review and report fire incidents, when directed by base/camp mayor or equivalent authority, IAW AR 420-1 and AR 385-10, with the exception of technical investigations.STD: The contractor shall perform fire protection services IAW National Fire Protection Association (NFPA) 1, NFPA 101, and NFPA 5000, as well as other model building codes as directed.AQL: Meet minimum standards in regulatory guidance 100% of the timeSTD: The contractor shall develop and implement an inspection program, establishing frequencies to ensure all facilities are inspected for fire prevention IAW AR 420-1 for approval by the base/camp mayor or equivalent authority during contract phase in and review annually thereafter.AQL: Implement and maintain an inspection program that meets standards and is available for review and evaluation by the contracting office QAR or COR upon demandSTD: Develop and implement building manager/evacuation coordinator training in coordination with the base/camp mayor or equivalent authority during contract phase in and annually thereafter IAW AR 420-1 and NFPA 101.AQL: Implement and maintain a building manager/evacuation coordinator training plan that meets standards and is available for review and evaluation by the contracting office QAR or COR upon demand.STD: Conduct fire extinguisher maintenance and recharge IAW ‘manufacturers’ specifications, NFPA 101, NFPA 10, and 29 CFR 1910.157.AQL: Meet minimum standards in regulatory guidance 100% of the timeSTD: Conduct and document a semi-annual fire risk assessment and submit to base/camp mayor or equivalent authority.AQL: Conduct and maintain a semi-annual fire risk assessments make results available for review and evaluation by the contracting office QAR or COR upon demand.STD: The Fire Inspector: Must have a minimum of 5 years’ experience as a Fire Inspector. Must have in-depth knowledge of and experience implementing the NFPA code.AQL: Experience requirement met or exceededDeliverables: CDRL L-13 F&ES Plan, includes:Building manager/evacuation coordinator trainingFire Prevention Inspection ProgramSemi-Annual Fire Risk Assessment documentation04.12.02. Fire Fighting Services. The contractor shall operate and maintain firefighting services. The contractor shall provide notification, communication and detection and response capability, and firefighting services. The contractor shall conduct firefighting operations safely and according to AR 420-1, TM 3-34.30, DoDI 6055.06, and DODI 6055.06-M.STD: The contractor shall provide the personnel and equipment resource necessary to maintain 24 hours per day, 365 days per year (366 days during leap year) firefighting services IAW AR 420-1, DoDI 6055.06, and DODI 6055.06-M.AQL: 100% of the timeSTD: The Fire Chief: Must have a minimum of 5 years’ experience as a Fire Chief or a Deputy Fire Chief. Must have in-depth knowledge of DoD Fire and Emergency Services Certification Program (DODI 6055.06-M) or industrial/municipal equivalent. Must have experience with the Army Emergency Management Program. (DA PAM 525-27). Minimum Certification Requirements: International Fire Service Accreditation Certifications Fire Officer IV, Fire Inspector II, Fire Instructor II, HAZMAT Incident Commander, Airport Firefighter, Ship Board firefighter.AQL: Experience requirement met or exceededSTD: The Fire Chief will ensure all fire department members, including communications center personnel, meet training and certification requirements outlined in DOD 6055.06–M. AQL: 100% of workforce meet minimum standards in guidance04.12.03. Ambulance Services. The contractor shall provide medical evacuation by operating and maintaining ambulance services in order to sustain continuity in care and treatment. The contractor shall provide medical evacuation by ground ambulance, and air ambulance when applicable, on an area support basis and to provide enroute medical treatment during transport. Ambulance services refers to pre-hospital emergency services preparing a patient for ground evacuation, and aeromedical evacuation where applicable. The contractor shall only provide ground and air ambulance support in permissive security environments based on guidance from USG personnel. The contractor shall not enter areas of active combat when providing ambulance services. The contractor shall integrate its operations into the USG’s medical evacuation plan when supporting tactical operations. STD: The contractor shall use medical evacuation ground/air ambulance platforms designed specifically for medical evacuations, and allocated with medical equipment to provide enroute care by trained medical personnel.AQL: at least 95% of the timeSTD: The contractor shall provide the personnel and equipment resource necessary to maintain 24 hours per day, 365 days per year (366 days during leap year) ambulatory medical services for Basic Life Support (BLS) with Automated External Defibrillator (AED) ambulance services IAW AR 40-3, DoDI 6055.06 and DoDI 6055.06-M.AQL: 100% of the timeSTD: The contractor shall ensure training and certification of emergency medical technician (EMT) personnel will be according to the Department of Transportation EMT National Standard Curriculum, or its equivalent, and accepted by the National Registry for Emergency Medical Technicians (NREMT). AQL: 100% of the timeSTD: The contractor shall establish and maintain a process for monitoring NREMT status and validating that the NREMT certification remains current.AQL: Implement and maintain a process for monitoring NREMT status that maintains currency of workforce certifications and is available for review and evaluation by the contracting office QAR or COR upon demand.STD: The contractor shall coordinate response with accepting facility and accepting medical transport team, prepare patients in critical status for medical evacuation, coordinate transport of critically ill patients to the airfield and assist with transfer of critical care patient to medical air evacuation transport provider IAW ATP 4-02.2.AQL: Response with accepting facility is accomplished 100% of the time prior to transport; exceptions are allowed if urgency of need and tactical situation would put patient’s life or health at risk by waiting to complete the coordination04.13. Security Services. The contractor shall perform unarmed security services inherent to base operations and sustainment operations. Unless otherwise directed after an exception to policy is sought and obtained, the contractor will not employ active or passive means of deadly force, or provide armed private security functions to fulfill non-combat requirements for security in contingency operations, humanitarian or peace operations, and other military operations or exercises. The contractor shall only install or emplace defensive systems that are non-lethal (lethal defined as designed to cause bodily harm, dismemberment, or death; i.e. minefields, military traps and snares, explosive devices, etc.).04.13.01. Badging Services and Biometric Support. The contractor shall augment badging and biometric services to include (but not limited to) installation access badges, vehicle placards, fuel cards, and where applicable, biometrics operations. 04.13.02. Baggage and Postal Security Screening. The contractor shall screen airfield baggage, amnesty boxes, and mail for threats and prohibited items. In the event of an incident, the contractor shall take immediate action (short of force) to safeguard personnel and property, contact the appropriate government personnel for disposition and resolution of the incident. 04.14. Horizontal Maintenance Activities (Roads, Grounds, Airfields, and Barriers). The contractor shall provide vegetation control, dust abatement, erosion control, and conduct minor repairs of roads, grounds, airfields, and barriers. The contractor shall clear roads of debris, snow, ice, sand, accident debris, or other impediments to safe travel. The contractor shall clear and maintain drains to ensure proper functioning in accordance with original designs.STD: The contractor shall clear roads of debris, snow, ice, sand, or other impediments in accordance with base/camp authority’s emergency response plans, and/or snow and ice control plan.AQL: Keep roads clear in accordance with the plan at least 95% of the time04.15. Range Management. The contractor shall safely operate schedule, and control (access/physical security) ranges. The contractor shall provide range support services. The contractor shall establish airspace/sea space and safety zone environments in support of operational ranges. The Contractor shall develop and maintain a Range facilities SOP that addresses range operations management and maintenance methods. The Contractor shall develop and maintain internal Range facilities Management Training and Safety Standards SOP that describes procedures to be implemented to maintain and enforce training and safety standards. The Contractor shall operate ranges in accordance with AR 385-63 Range Safety, and DA Pam 385-63 Range Safety.STD: The contractor shall adhere to the safety and record keeping requirements of DoDI 3200.16, and when applicable international agreements, including status of forces agreements, country-specific final governing standards, and DoD 4715.05-G.AQL: Implement and maintain record keeping that meets standards and is available for review and evaluation by the contracting office QAR or COR upon demandSTD: The contractor shall ensure personnel conducting operational range clearance meet the qualifications established in DoD 6055.09-M and DoDI 4140.62.AQL: 100% of the timeSTD: The Contractor shall provide the Range Facilities Management Training and Safety Standards SOP, IAW the standards outlined AR 385-63 and DA Pam 385-63, to camp mayor or equivalent authority for initial review and update annual thereafter.AQL: Develop, implement, and maintain a Range Facilities Management, Training, and Safety SOP that meets local policy and regulatory standards, and is available for review and evaluation by the camp mayor or equivalent authority, contracting office QAR, and/or COR upon demandDeliverable:Range Facilities Management Training and Safety Standards SOP04.16. Camp Operations / Public Works Service Center. The intent of this paragraph is for the contractor to either provide technical functional support to a government operated Department of Public Works (DPW), or to provide both the DPW management and technical functional support. The contractor shall operate a 24 hours per day, 365 days per year (366 days during leap year) consolidated service center to manage scheduled and unscheduled maintenance of base camp facilities, infrastructure, and equipment supporting camp operations. The contractor shall capture all work related to LOGCAP maintained facilities on a Master Schedule of Work (MSOW). The contractor shall use the MSOW to synchronize LOGCAP work to included planned maintenance, scheduled maintenance, and safety inspections in a specified site (base/camp). In support of maintenance and repair of facilities associated with Sustainment, Restoration, and Modernization (SRM) requirements, the contractor shall use GFEBS as the AIS system of record to manage work orders and service orders. In non-contingency environments, the contractor shall also operate Army AIS(s) to capture base/ camp management information; currently Army Energy and Water Reporting System (AEWRS). Maintenance and repair are performed on either a scheduled or unscheduled basis to preserve and maintain a facility in such a condition that it may be used effectively for its designated functional purpose. SCHEDULED MAINTENANCE:All scheduled maintenance plans will reflect the actual facilities and equipment on the camp and incorporate the specific needs of the camp occupants. The contractor shall provide the labor, parts, materials, laboratory testing, and calibration required to maintain, install, repair and/or remove facilities, infrastructure, and equipment supporting camp operations. The goal of the scheduled maintenance program is to prevent unplanned shutdowns of camp facilities and optimize life-cycle costs. Scheduled services are documented through Preventive Maintenance Orders (PMO) and Operational Work Orders (OWO).A PMO, known in AR 420-1 as ‘Preventive Maintenance’, is the work authorization document for recurring maintenance work that is performed on a scheduled basis (also referred to as Preventive Maintenance (PM)). All Preventive Maintenance plans will be entered into GFEBS; this is required in order to generate the PMO at the frequency required. PMO tasks include, but are not limited to, annual inspection of sump pumps, grounding point testing, maintenance of Dining Facility (DFAC) equipment, and annual cleaning of cooling towers. PMOs will be approved and issued on DA Form 4283, Facilities Engineering Work Request, or equivalent computer-produced facsimile or printout. The Government will identify applicable wage determinations (Service Contract Labor Standards, formerly Service Contract Act or Wage Rate Requirements, formerly Davis Bacon Act) for each PMO prior to issuing to the Contractor. Contractor execution of PMOs will be pre-approved by the Government following the review of Contractor work plans and schedules. Any changes in scheduled workload will be negotiated and incorporated into the contract by modification. Frequency requirements for scheduled tasks are presented at the FA level, as applicable.OWO, known in AR 420-1 as ‘Standing Operating Order’, covers services that are recurring, provide CLS, and do not fall into PM. This includes scheduled work orders for facilities services such as seasonal HVAC system changes, real property surveys and records maintenance, real property condition inspections, mission capability status reporting support, scheduled grounds maintenance, scheduled transportation infrastructure maintenance, storm water system maintenance, scheduled special events support, and maintenance of portable toilet facilities. The work is generally predictable, recurring work completed at the same place(s) and same frequency. Some OWOs are used for services that cannot be scheduled far in advance, but can be planned and priced in advance, to be issued when needed. These include services such as snow and ice removal, support of unscheduled special events, contingency and emergency management, and additional grounds maintenance services. OWOs can vary significantly in nature, scope, location and may involve multiple crafts and subcontractors. UNSCHEDULED MAINTENANCE:Unscheduled services include work that is either corrective in nature (e.g., repairs, modifications, installations, and replacements) or not generally considered to be a maintenance activity. The contractor shall operate a service center that provide on-call services to manage unscheduled service calls for facilities, infrastructure, and equipment. The contractor shall complete non-emergency/critical individual service orders (SOs) through Letters of Authorization from the COR. If during the course of unscheduled maintenance, an item is determined by the contractor to be beyond economical repair, the contractor shall recommend to the COR in writing (memo or email) that the piece of equipment be replaced.Service orders (SO) Classification and Response Times:A Demand Maintenance Order (DMO), known in AR 420-1 as ‘Service Order’, is a work authorization document used for work that is either corrective in nature (e.g., repairs, modifications, and replacements) or not generally considered to be a recurring maintenance activity. DMOs, therefore, are unscheduled and not known in advance. DMOs are for tasks that may or may not exceed 32 work-hours and are corrective in nature. DMO are unscheduled and are categorized by priority: Emergency, Urgent, or Routine. Emergency/Critical (Priority 1): DMOs are for work when immediate action is required to eliminate life threatening or serious injury hazards to personnel. These DMOs are responded to as soon as possible and NLT one (1) hour after the request. Emergency/Critical DMOs are completed within twenty-four (24) hours of the request, unless the urgency of the work has been reduced to a Priority 2 or 3. Emergency/Critical (Priority 1) DMOs are used to prevent loss or damage to Government property, ensure security to sensitive Government property, restore essential services, correct a condition to prevent it from becoming an emergency, respond to command emphasis, provide basic human services in facilities where individuals sleep, or aid an activity in accomplishing its mission.Urgent (Priority 2): DMOs are for work that is classified as Urgent (Priority 2) when the failure in service does not immediately endanger personnel or property, but would soon inconvenience or affect the security, health, or well-being of personnel. Urgent DMOs are to correct conditions which could become an emergency, could seriously affect morale or have command emphasis. These DMOs are to be completed within seven (7) calendar days from receipt, unless reduced to a Priority 3. Examples include, but are not limited to: unstopping a sink drain where there are backup sinks, replacing overhead office lighting that significantly inhibits productivity, and unscheduled fuel deliveries, etc.Routine (Priority 3): Routine DMOs are for work that does not meet the criteria of emergency/critical or urgent priority. They are utilized to correct situations that are productivity inhibitors that, if left uncorrected, will cause measurable discomfort or inconvenience to the customer or waste resources or create the need for additional minor repairs. Routine DMOs are to be responded to and completed within thirty (30) calendar days of receipt. Examples include, but are not limited to: dripping faucets, cracked window glass, repairs to door and window hardware and screening, replacement of broken or missing tiles, minor roof leaks, minor repairs to mechanical equipment, air conditioning, etc.Project Work Orders (PWO), known in AR 420-1 as ‘Individual Job Order’, are used for unscheduled work exceeding the scope of a DMO. PWO is a work authorization document used for unscheduled work, including project-oriented work such as repairs, modifications, replacements, or installations that exceed the thresholds for a DMO, customer reimbursable work, and new work. PWOs can vary significantly in nature, scope, expertise, and location. Each PWO will be fixed priced based on the negotiated proposals required to accomplish the scope of work.STD: The contractor shall complete DMOs authorized by the COR IAW with the priority and timelines established above.AQL: 95% of the time, reviewed on a monthly basis.STD: The contractor shall create and maintain official project files for work performed on government real property IAW DA PAM 420–11.AQL: 100% of the timeSTD: The contractor shall present the MSOW to the contracting officer or appropriate contracting authority and COR for review monthly.AQL: Submit MSOW on schedule and MSOW is prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: Contractor shall develop a scheduled maintenance management plan for facilities and infrastructure, and a scheduled maintenance management plan for support equipment IAW applicable TM–10 and TM–20 series maintenance standards and the process in DA Pam 750–8 (military equipment) and manufacturer’s operator manuals and/or specifications and guidelines (commercial equipment). AQL: The contractor shall present these plans and an Installation Status Report (ISR) (reference DA PAM 420–06) to the camp mayor or equivalent authority, the contracting officer, and COR for review and approval semi-annually. The Plans and ISR are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: The contractor shall incorporate Army warranty processes into local standard operating procedures (SOPs) for standard and non-standard equipment and operate a warranty program IAW AR 700–139. The Contractor shall coordinate with the supported command’s warranty control officer as required. The contractor shall maintain warranty data in USG AIS in support of maintenance operations as required.AQL: Implement and maintain a warranty program that follows the processes outlined in AR 700–139.STD: The contractor shall ensure the manager with responsibility for the camp operations and public works will possess a minimum of a bachelors degree in an engineering discipline from an American accredited university, or equivalent approved by the contracting officer, and three years’ experience in facilities management or public works.AQL: Meets minimum degree and experience requirementSTD: If the Contractor anticipates that the DMO will reach 32 work-hours threshold during initial response and review, or during work performance on a DMO, the Contractor shall notify the Government to determine if a PWO is required.AQL: Contractor generated DMO are within threshold at least 95% of the timeDeliverables:CDRL L-15 Combined Master Schedule Of Work (MSOW), Scheduled Maintenance Plan, and Service Order ReportProject Files (Local on request)04.16.01. Facilities Equipment Training:When government personnel are operating equipment/infrastructure maintained by the contractor, the contractor shall schedule, arrange and conduct quarterly training for government personnel on use and care of such equipment/infrastructure. The contractor shall develop training plans dependent on the complexity of equipment/infrastructure and the education level of the training audience; each training plan will include a hands-on application of the training.STD: The COR will provide the contractor a minimum of 14 calendar days notification prior to classes being conducted, and the contractor shall provide a lesson outline back to the COR for review seven calendar prior to classes being conducted. Upon completion of training, the contractor shall provide the COR the names of the student(s) that completed the training, and identify any students considered still unable to safely operate the equipment/infrastructure.AQL: Training products are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable:Lesson Outline (Local on request)04.17. Camp Logistics Support Functions.04.17.01. Retail Energy Operations. The contractor shall operate and maintain retail fuel points to include, but not limited to petroleum, hydrogen, natural gas, propane, coal, and alternative fuels. The contractor shall operate and maintain retail fuel storage systems incidental to operating the retail fuel point. The contractor shall operate and maintain mobile retail fuel systems when required. These retail operations will support ground, ground support equipment, rail, aviation, watercraft operations.STD: Contractor shall perform retail fuel operations IAW MIL-STD-3004C - 10 August 2011AQL: Contractor shall meet the minimum regulatory standards 100% of the time04.17.02 Agricultural Cleaning. The contractor shall ensure cleaning/disinfecting facilities and sterile storage areas are fully mission capable and available for inspection by the theater, host nation (when required), and customs & border clearance agent (CBCA) or customs and border patrol agent (CBPA) prior to start of operations. The contractor shall operate cleaning/disinfecting facilities and sterile storage areas, and provide materials and labor necessary to ensure government vehicles, equipment, containers, supplies (including ordnance), packing material, personal effects, and APO/FPO mail are free of prohibited and restricted plants, animals, and plant/animal products when returned to the United States. The contractor shall take the corrective actions required by the CBCA or the CBPA, and/or modify procedures during cleaning/disinfecting operations in order for the items to pass inspection (when directed by the appropriate contracting authority either verbally or in writing). The contractor shall ensure the commodities or equipment that have been inspected and approved for return to the United States by the CBCA or the CBPA are stored in a sterile area, and in such a manner as to prevent re-infestation by pests or contaminants prior to onward movement. The COR or contracting officer will provide the contractor a piece production rate, a fixed schedule, or a suspense to complete agricultural cleaning, a minimum of 15-30 days prior to start of operations.STD: The contractor shall clean and disinfect materiel and equipment, and maintain a sterile environment post-cleaning, IAW DTR 4500.9-R, Defense Transportation Regulation – Part V, Department of Defense Customs and Border Clearance Policies and Procedures. AQL: 90% acceptance rate of materiel and equipment by CBCA/CBPA on first inspection. STD: The contractor shall conduct agricultural cleaning operations and manage waste IAW applicable host nation environmental laws, or US environmental standards when no host nation laws exist.AQL: Contractor shall meet the minimum regulatory standards 100% of the timeSTD: The contractor shall obtain approval and/or certification from the theater, host nation (when required), and CBCA or CBPA to fully operate cleaning/disinfecting facilities and sterile storage areas by the suspense provided by the COR or contracting officer. The contractor shall notify the COR or contracting officer in writing within 24 hours of any issue beyond the contractor's control that will cause the contractor to miss the suspense.AQL: Contractor will meet this standard a minimum of 95% of the time04.18. Mortuary Affairs. The contractor shall perform the full spectrum of mortuary affairs services in accordance with JP 4-06, Mortuary Affairs and the Department of Defense Directive (DODD) 1300.22, Mortuary Affairs Policy when processing the remains of US military personnel and DoD civilians. The contractor shall operate within the procedural guidelines of ATP 4-46 (FM 4-20.64) when supporting US Military operations in a contingency environment. When directed in the workload, the contractor shall provide services using current death operations policies IAW AR 638-2, and follow standard commercial practices and regulatory guidance of the host nation and country of origin when processing remains of US and other country national contractor personnel. The contractor shall refer to AR 638-2 (Chapter 6), Care and Disposition of Remains and Disposition of Personal Effects, for a complete listing of personnel authorized mortuary affairs services, for eligibility criteria and authorized benefits. The contractor shall follow standard commercial practices and state level regulatory guidance when processing remains of US citizens during DSCA operations. The contractor shall follow standard commercial practices, cultural customs, and regulatory guidance of the host nation when processing remains of local national personnel during foreign disaster relief operations. NOTE: Paragraph 04.18 is a header paragraph only; when this paragraph is activated, the workload will be identified in the 04.18 sub-paragraphs using a modular approach.04.18.01 Search and Recovery of Remains.The contractor shall search for, recover, tentatively identify, and transport human remains to a mortuary or mortuary affairs collection point. The contractor shall not enter areas of active combat when providing remains search and recovery services. The contractor must have US military or coalition force protection escort when conducting off-camp search and recovery in semi-permissive or non-permissive environments. The contractor shall conduct search and recovery operations based on supported unit priorities, balancing available resources and the tactical situation. When supporting US military contingency operations, the contractor shall conduct all recovery operations in accordance with JP 4-06, AR 638–2, and ATP 4-46. When on OCONUS military installations, coordination with local authorities, embassy personnel, and the Armed Forces Medical Examiner System may be required.STD: Only United States personnel shall be permitted to handle remains and personal effects of US Citizens. AQL: 100% compliance with this requirementSTD: When operating in a semi-permissive or non-permissive environment, the contractor’s remains recovery team shall be prepared to leave the base camp and conduct remains search and recovery operations as soon as possible, but no later than 40 minutes, following USG notification of the requirement to conduct immediate/no-notice remains search and recovery operations. The contractor’s, remains recovery team shall report to the location, and link up with U.S. Military or Coalition Security Forces identified in the USG notification, and be prepared for movement with all required personal protective equipment and mortuary affairs related support material and equipment. AQL: At least 90% of the time.STD: When processing US Military and DoD civilian remains, the contractor shall complete and submit the required forms and reports IAW JP 4-06, AR 638–2, and ATP 4-46.AQL: Forms and reports are prepared in the format requested and be accurate (100% of the time), technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).04.18.02 Process Remains.The contractor shall provide tentative identification, preparation, disposition of remains, and secure personal effects. The contractor shall ensure security, accountability, and documented chain of custody for all remains and personal effects. The contractor shall adhere to human remains-related religious and cultural customs to the extent the law or circumstances permit. The contractor shall implement safety and health procedures IAW U.S. Army Institute of Public Health and U.S. Army Public Health Command (USAPHC)/U.S. Army Center for Health Promotion and Preventive Medicine (USACHPPM) - Technical Guide 195A. The contractor shall process and inventory personal effects, and ensure all personal effects are ultimately returned to the person eligible to receive effects (PERE). When directed in the workload data, the contractor shall establish and operate a theater personal effects depot(s) (TPED). When operating a TPED, the contractor shall receive, safeguard, inventory, store, process, and evacuate personal effects for deceased and missing personnel. The TPED facilitates the transport of personal effects from the theater to the CONUS personal effects depot. When tasked to operate a TPED, the contractor will establish, maintain, and at the end of mission, disestablish the following capabilities: controlled receiving and shipping points; storage bins or shelves with the capability to secure high-dollar-value items and store oversized or bulky items; and write data to radio-frequency identification (RFID) or other approved advance information technology devices. The contractor shall initiate and manage a reporting system and employ an RFID capability in accordance with the guidance from the supported command.STD: Only United States personnel shall be permitted to handle remains and personal effects of US Citizens. AQL: 100% compliance with this requirementSTD: When processing remains and personal effects, the contractor shall complete the necessary forms and reports IAW JP 4-06, AR 638–2, and ATP 4-46.AQL: Forms and reports are accurate and prepared in the format requested (100% of the time), technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: Receiving personal effects: The contractor shall always inventory personal effects using a two-person inventory method. One person to describe the object, the other to transcribe what is described onto the appropriate inventory form. The contractor shall take digital photographs of high-dollar-value items and forward a copy as part of the documentation with the personal effects shipment, with a copy retained at the facility. When the inventory is completed, the contractor shall containerize the personal effects, and lock and seal the container. The contractor shall provide a chain of custody receipt to any person delivering personal effects to a facility handling personal effects.AQL: 100% compliance with this requirementSTD: Receiving containers with personal effects: The contractor is not required to inventory the contents of secured and sealed personal effects containers, and chain of custody receipt will reflect this condition, with the seal number documented on the paperwork. When shipping containers with personal effects are delivered in a damaged condition, or when seals or locks are broken on the container, the contractor shall use the two-person inventory method when completing the chain of custody receipt for deceased or missing person’s personal effects. As part of the inventory, the contractor shall take digital photographs of high-dollar-value items; the contractor will forward a copy of the photos as part of the documentation for the personal effects shipment, with a copy retained at the facility. The contractor shall provide a chain of custody receipt to any person delivering personal effects to the facility handling personal effects.AQL: 100% of the time04.18.03 Holding Remains.The contractor shall establish and operate one or more of the following: morgue; mortuary affairs collection point (MACP); theater mortuary evacuation point (TMEP). These operations will have the following functional capabilities: Morgue: A morgue is used for the storage of human corpses awaiting: identification, evacuation for autopsy, evacuation to a military mortuary, or evacuation to a receiving funeral home. While at the morgue, the remains must be refrigerated at a constant temperature range between 34-37 degrees Fahrenheit. Operation of the morgue does not require any qualified or licensed mortuary affairs personnel. MACP: The MACP receives, establishes chain of custody, makes tentative identification, and evacuates the remains to the TMEP. Operation of the MACP requires at least one trained mortuary affairs specialist on site at all times.NOTE: The MACP generally does not handle personal effects. All personal effects found on the remains are inventoried and bagged in zip lock bags, and placed inside the transfer case with the remains for evacuation to the TMEP or servicing mortuary. All personal Effects found around the remains (disassociated effects) involved with a multiple or mass causality event at the same location, remain in a separate personal effects bag; the bag is then shipped separately from transfer case containing the remains to the same TMEP or servicing mortuary as the remains. TMEP: The TMEP is generally located at or adjacent to a major aerial port of embarkation (APOE), and has the capability to temporarily hold remains awaiting transportation. Operation of the TMEP requires at least one trained mortuary affairs specialist on site at all times.The contractor shall provide services in existing facilities or temporary fixed facilities such as trailers, refrigeration vans, and cold storage units. The contractor shall ensure the MACP and TMEP has adequate security and remains secluded (e.g. perimeter fencing with privacy screen). When provided by the US Government, the contractor shall track decedents through the Agency’s victim identification software system or the DoD AIS (currently Mortuary Affairs Reporting & Tracking System (MARTS) when processing US Military Personnel. If MARTS is not available due to status of the deceased (e.g. non-military personnel), or MARTS is not operational, the contractor will follow the guidance in the references in paragraph 04.18 for preparation of paper forms. The contractor shall initiate and manage a reporting system and employ an RFID capability in accordance with the guidance from the supported command. Contractors working with remains shall follow personal health and sanitation guidance in accordance with the United States Army Public Health Command website, or Technical Guide (TG) 195, Safety and Heath Guidance for Mortuary Affairs Operations: Infectious Materials and CBRN Handling.STD: Only United States personnel shall be permitted to handle remains and personal effects of US Citizens. AQL: 100% compliance with this requirementSTD: When holding remains, the contractor shall complete the necessary forms and reports IAW JP 4-06, AR 638–2, and ATP 4-46.AQL: Forms and reports are accurate and prepared in the format requested (100% of the time), technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: When directed to operate under the current death program (which will be by exception only), the contractor shall maintain a minimum staffing of four personnel to provide professional mortuary services 24 hours a day, 365 days per year (366 during a leap year), one of which will be a US licensed mortician.AQL: Provide one US licensed mortician 100% of the time; maintain a team of our personnel at least 95% of the timeSTD: When directed to operate MACP and TMEP 24 hours a day, 365 days per year (366 during a leap year), the contractor shall maintain a minimum staffing of four personnel; one of which will be a US licensed mortician, and one of which will be a supervisor with mortuary affairs professional experience and the communications skills required to communicate effectively with executive level leadership such as general officers, members senior executive service, federal/state politicians.AQL: At least 95% of the timeSTD: When provided by the US Government, the contractor shall provide qualified and trained operators with functional office automation and English language skills required to operate DoD AIS(s), and who are a US citizen and are able to obtain a CAC Card. AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time04.18.04 Transportation of RemainsThe contractor shall follow DoD procedures and policies for preparing remains and personal effects for transport. The contractor shall coordinate and manage evacuation of deceased US military personnel, DoD civilians, and US citizen and/or OCN contractor personnel using non-medical vehicles or aircraft, using the most expeditious and cost effective means for moving remains. The contractor shall use the US Army supply system to obtain caskets and transfer cases, and maintain an inventory of caskets and transfer cases. The US Government will provide the contractor guidance on the requirement to pre-stock essential mortuary affairs equipment, supplies, forms, and publications in the workload data, to include types and quantities. The contractor shall coordinate and manage evacuation of the personal effects belonging to deceased US military personnel, DoD civilians, and US citizen and/or OCN contractor personnel. When handling the remains of US military personnel, the contractor shall provide support to the Summary Court Martial Officer (SCMO) in the handling and evacuation of personal effects. STD: The contractor shall adhere to the minimum standards for the care and handling of deceased personnel, to include professional services and requirements, caskets and transfer cases, transportation, and hygienic practices applicable to regular and port of entry requirements IAW AR 638-2 appendix B.AQL: 100% of the timeSTD: When processing US Military and DoD civilian remains, the contractor shall complete the necessary forms and reports IAW JP 4-06, AR 638–2, and ATP 4-46AQL: Forms and reports are accurate and prepared in the format requested (100% of the time), technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: Within CONUS, the contractor shall coordinate transportation of human remains to a place designated by the Person Authorized to Determine Disposition (PADD). In the United States, the local medical examiner or coroner is responsible for the human remains unless on federally exclusive jurisdiction then the Armed Forces Medical Examiner System is responsible. Transit or burial permit is required before remains can be removed from an Army installation or reservation for shipment or interment.AQL: 100% of the timeSTD: When operating OCONUS, the contractor shall coordinate transportation of human remains to a place designated by Armed Forces Medical Examiner. For deaths that occur OCONUS, all mortuary affairs associated documents must accompany the remains shipped to the United States, with the contractor maintaining a copy at the point where the remains were processed for evacuation.AQL: 100% of the timeSTD In CONUS and OCONUS, the contractor shall coordinate transportation of personal effects, and ensure all personal effects are ultimately returned to the person eligible to receive effects (PERE). AQL: 100% of the time04.18.05 Mortuary Affairs Contaminated Remains Mitigation Sites (MACRMS).The contractor shall support US Military or a US Government federal agency led MACRMS operations with a mortuary affairs augmentation capability. The contractor shall provide services IAW USACHPPM Technical Guide 195, Safety and Health Guidance for Mortuary Affairs Operations: Infectious Materials and CBRN Handling. The contractor will follow site specific policies and procedures established by the US Military organization or the US Government federal agency in charge of the operation; which will take precedent over all other guidance. The US Military organization or US Government federal agency in charge of the operation will establish the contractor’s work hours, Hazardous Materials (HAZMAT) handling capabilities, and personal protective equipment (PPE) required, which will be mission-specific.STD: The contractor shall provide a mortuary affairs augmentation team that replicates the capability of a Mortuary Affairs Platoon found in a US Army Quartermaster Mortuary Affairs Company (ref ATP 4-46).AQL: 95% of the time04.19. Communication and Information Technology (IT) Support. Garrison/base/camp Support Services: The contractor shall provide IT services normally associated with garrison/base/camp related base operations support services; primarily multimedia/visual information support services in accordance with DA PAM 25-91 Visual Information Procedures. Services typically include:Service 702.0 - Multimedia/Visual Information Processes – Provide Multimedia/Visual Information support and services to support a diverse customer base. Primary Service Category (PSC) 702.2 - Graphic Arts Services - Provide all types of Graphic Arts services.Primary Service Category (PSC) 702.3 - Photography Services - Provide all types of Photography services.Primary Service Category (PSC) 702.5 - VI Broadcast/Video/Audio Services - Provide Command Channel and closed circuit TV (CCTV) Services; provide local and non-local audio/video productions.Primary Service Category (PSC) 702.6 - VI Media/Equipment Support Services - Provide various VI Media / Equipment Support Services.Primary Service Category (PSC) 702.7 - Presentation Support - Provide public address system / presentation support for official functions (set up, operations, and tear down).Primary Service Category (PSC) 702.8 - VI Service Support - Provide customers with initial POC for work requests and problem reporting; track, audit, and resolve issues; and provide feedback and close loop with customer.Primary Service Category (PSC) 702.9 - Visual Information Self Help Center - Operate a Media Self-help Facility by providing equipment for customer puters, and Information Management (C4IM) IT Services: The contractor shall provide C4IM services by exception only, and only under extreme circumstances. The contractor shall only provide Network Enterprise Center (NEC), Directorate of Information Management (DOIM), and Cyber Centers C4IM related services after the LOGCAP PMO forward and requiring activity has received permission from the Command G6/Theater Signal Brigade Commander. This decision will be based on a determination that no other Army level strategic sourcing preferred source, or theater specific contract vehicle, is capable of meeting the requirements. Services include:Service 700.0 - Automation - Provide electronic messaging, software development and maintenance, database support, automation training, administration and policy support, network support, and COOP development.Primary Service Category (PSC) 700.1 - Mail Messaging (E-mail/OMS) and Storage Services - Provide electronic messaging and directory support and electronic messaging application system development and maintenance support. Provide administration of common-user storage. Includes touch labor support for this PSC.Primary Service Category (PSC) 700.2 - Database Administration Services - Provide database, master file, and data warehouse support, and administration and support for standard database software.Primary Service Category (PSC) 700.3 - Desktop/ Software/Peripheral Support Services - Provide desktop, software, and peripheral support, release management, and account management. Includes touch labor for this PSC.Primary Service Category (PSC) 700.4 - Web Support Services - Provide web hosting operations and management services. Operate and maintain web proxy servers.Primary Service Category (PSC) 700.5 - File, Print & Mission Server Support Services - Provide hardware and software support to any type of common-user server and Enterprise Operations server support. Includes touch labor for this PSC.Primary Service Category (PSC) 700.6 - Management of Data Network Services - Provide management of various types of Local Area Network (LAN) and Campus Area Network (CAN); Provide management of Wide Area Network (WAN) connectivity to include supporting the automated systems linked to the network; manage local dial-in server and access.Primary Service Category (PSC) 700.8 - Automation & Network Continuity of Operations Plan (COOP) and OPLAN Support Services - Provide Continuity of Operations Plan (COOP) planning and preparation support.Service 701.0 - Communications Systems and System Support - Provide the cable infrastructure, internal and external networks necessary to deliver electronic information to, from, and among customers.Primary Service Category (PSC) 701.1 - Telephone and Data Infrastructure - Provide cable infrastructure, premise equipment, telephone service, (except customer required calling features and modernization programs). Includes touch labor support for this PSC.Primary Service Category (PSC) 701.2 - Emergency Communications/Telephone Services - Provide 911, E911, Gets, COP, and MWN support. Includes touch labor for this PSC.Primary Service Category (PSC) 701.3 - Wireless Infrastructure - Provide voice and data wireless service. Includes touch labor for this PSC.Primary Service Category (PSC) 701.4 - Video Teleconference (VTC) Services - Operate (schedule, facilitate) and maintain SBU and SECRET common-user VTC Studio; provide interface access for VTC and secure telephone equipment; provide design and installation advice and technical support. Includes touch labor for this PSC.Primary Service Category (PSC) 701.5 - Range/Field Telephone Services - Provide range/field lines and phones to range perimeter. Includes touch labor for this PSC.Primary Service Category (PSC) 701.10 - Non-tactical Radios and Non-tactical/Tactical Radio Spectrum Management Services - Provide Non-Tactical radio service to include spectrum management. Includes touch labor for this PSC.Service 703.0 - Cybersecurity - Prevention of damage to, protection of, and restoration of computers, electronic communications systems, electronic communications services, wire communication, and electronic communication, including information contained therein, to ensure its availability, integrity, authentication, confidentiality, and nonrepudiation.Primary Service Category (PSC) 703.2 - Communications Security (COMSEC) Service - Provide all aspects of communications security (COMSEC) support.Primary Service Category (PSC) 703.3 - Risk Management/Authorization/Assessment Policy Services - Provide Risk Management Framework (RMF) and Automated Information System Authorization support.Primary Service Category (PSC) 703.1 - DoD Public Key Infrastructure (PKI) Service - Provide support for the Department of Defense (DoD) Public Key Infrastructure (PKI) service.Primary Service Category (PSC) 703.6 - Defensive Cyberspace Operations - Plan, implement and manage a Defense in Depth strategy for the NEC/ DOIM-managed network and/or munications Support: The contractor shall provide communications support services by exception only, and only under extreme circumstances. Communications support services include such services as: burying/laying wire lines and fiber optic cable; establishing wireless networks for voice, data, visual, telemetry, or telecommunications; long-haul communications; and commercial satellite communications. The contractor shall only provide these services, after the LOGCAP PMO forward and requiring activity has received permission from the Army command G6/Theater Signal Brigade Commander. This decision will be based on a determination that Defense Information Services Agency (DISA) is unable to provide the service, and that there is no other Army level strategic sourcing preferred source, or theater specific contract vehicle, capable of meeting the requirements. If performing these services, the contractor shall coordinate with the base/camp infrastructure engineers/planners before establishing any telecommunications infrastructure, telecommunication data switching exchanges, and/or IT support to base camps.SECTION V - SUPPLY 05.00. Supply Management, Strategic and Operational.The contractor shall provide accountability and management of stocks being stored at direct, general, or installation supply support activities (SSAs) for issue to a supported organizations. The contractor shall use automatic identification technologies (AIT), such as bar code, 2D bar code, optical memory cards, radio frequency identification(RFID) tags, contact buttons, or satellite tracking to enable asset visibility of vendor to the war-fighter and return. The contractor shall use the Army supply system is the first source of supply for obtaining material (supplies, materials, repair parts). The contractor may use commercial sources to procure material due to unavailability or unacceptably long supply system lead times. All commercial purchases are subject to funding availability and must have appropriate contracting authority approval. Operating supplies (e.g. class IX for commercial equipment, bench stock, shop stock) that are not available through the supply system may be purchased commercially and do not require USG pre-approval. For items requisitioned through the Army supply system, the contractor must stay within funding levels by appropriate account processing code as provided by the Government. Items purchased locally as National Stock Number (NSN) in lieu of items shall meet the required specifications (military or otherwise). The contractor shall implement processes and procedures for identifying and managing hazardous materials in accordance the objectives and goals of the Army Hazardous Materials Management Program (HMMP) as defined in AR 200–1 and DA Pam 200–1, and IAW the policy in AR710-2. The contractor shall dispose of serviceable, unserviceable, or non-reparable supplies, material, components in accordance with AR 710-2, AR 735-5, and current DLA Disposition Services (DLADS) disposal guidelines after approval by the COR, or appropriate contracting authority. STD: The contractor shall establish an internal control plan that describes the controls employed to ensure oversight (e.g. timeliness, quality and accountability) and competition when acquiring supplies, materials, and repair parts in order to establish a fair and reasonable price for the USG to satisfy contract requirements. AQL: Implement and maintain an internal control plan that meets standards and is available for review and evaluation by the contracting office QAR or COR upon demand. Plan is be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: The contractor shall compile HAZMAT data and complete environmental reporting IAW instructions disseminated by the supporting installation, regional installation management, and ACOM/ASCC/DRU environmental office.AQL: Compile HAZMAT data and complete environmental reporting that meets standards and is available for review and evaluation by the contracting office QAR or COR upon demand. Reports are accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).05.01. Manage Supplies and Equipment, Operational and Tactical (Point of Service or Installation). The contractor shall provide materiel management functions for all classes of supply (except CL VIII which is addressed in PWS paragraph 04.07.01.16), to include, but not limited to, inventory determination and validation, inventory management, warehousing, cataloging, prioritization for procurement, distribution, redistribution of excess, and retrograding of materiel. The contractor shall manage distribution between wholesale and retail operations to ensure uninterrupted support to ongoing operations. The contractor shall ensure that material, including materiel in storage (not slated for disposal), is maintained in ready-for-issue condition. The contractor shall conduct in-storage inspection, minor repair, testing, exercising, preservation, and packing of material in accordance with USG workload requirements. 05.01.01. Supply Support Activity (SSA) Operations, Tactical (Point of Service or Installation). The USG will provide an accountable officer for the stock record account. The contractor shall operate and manage single or multi-class supply support activity(s) for some or all of the following classes of supply: I, II, III (Packaged), IV, VI, VII, IX, and X. The contractor shall provide some or all of the following functions in support of the accountable officer: cataloging; receiving operations (does not include Government certification of acceptance, which authorizes payment for goods received from commercial vendors or contractors); storage operations; issue operations; data conversions/files/document control/inventory and adjustment (except the individual with final approval authority will be a Government employee); item management, materiel management, and similar accounting functions (except those with final approval authority for discretionary actions such as determining requirements and authorizing disposal). The contractor shall package and repackage supplies for distribution. The contractor shall operate and maintain data in USG automated information system (AIS) of record (currently GCSS-A) in support of supply operations. The contractor shall obtain and operate DoD and Army enabling automation support systems as GFP when required to operate in austere or remote areas (currently Combat Service Support Automated Information System Interface (CAISI)/Combat Service Support-Very Small Aperture Terminal (CSS-VSAT)). STD: The contractor shall operate SSAs IAW with the local policies and procedures contained in AR 710-2 and AR 735-5 when managing USG supplies, material, and equipment.AQL: Compliance with regulatory guidance and performance metrics at least 95% of the timeSTD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time05.01.02. Inventory Management, Operational and Tactical (Point of Service or Installation). The contractor shall provide support to centralized receiving and shipping points, theater distribution centers, and convoy support centers (primarily for class IX repair parts). The contractor shall receive, store, maintain, distribute, and retrograde resources between the point of entry into the theater system and the destination within the theater. The contractor shall maintain accountability and visibility of resources. The contractor shall operate and maintain data in USG automated information systems in support of supply operations. The contractor shall operate and maintain data in USG automated information system (AIS) of record (currently GCSS-A) in support of supply operations. The contractor shall obtain and operate DoD and Army enabling automation support systems as GFP when required to operate in austere or remote areas (currently Combat Service Support Automated Information System Interface (CAISI)/Combat Service Support-Very Small Aperture Terminal (CSS-VSAT)).STD: The contractor shall provide trained operators for the AIS.AQL: Operators have completed formal training on AIS at least 90% of the time05.01.03. Forward Redistribution Point (FRP). The contractor shall operate and maintain FRP(s) for redistribution of Class II, III (P), IV, VII and IX to include, but not limited to, support to battle loss/battle damage replacement operations and redistribution property assistance team yards. The contractor shall operate and maintain data in USG automated information system (AIS) of record (currently GCSS-A) in support of supply operations. The contractor shall obtain as GFP, operate, and maintain Combat Service Support Automated Information System Interface (CAISI)/Combat Service Support -Very Small Aperture Terminal (CSS-VSAT) in support of GCSS-A when required to operate in austere or remote areas.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time05.02. Property Book Office - Asset Management Services. The USG will provide an accountable officer for the stock record account responsible for stock control operations, property control, troop issue subsistence activity (TISA), self-service supply centers (SSSCs), central issue facility (CIF), and clothing initial issue point operations. The contractor shall provide some or all of the following functions in support of the accountable officer: cataloging; receiving operations (does not include Government certification of acceptance, which authorizes payment for goods received from commercial vendors or contractors); storage operations; issue operations; data conversions/files/document control/inventory and adjustment (except the individual with final approval authority will be a Government employee); item management, materiel management, and similar accounting functions (except those with final approval authority for discretionary actions such as determining requirements and authorizing disposal). The contractor shall use USG automated information system (AIS) of record (currently GCSS-A) for transactions, accountability, and reporting. The contractor shall provide Limited/ Selected Force Modernization Equipment Fielding Support. The contractor shall provide property book services in accordance with standard operating procedures (SOP) provided by the USG PBO. The contractor will appropriately inform the PBO when there is a Change of Command or change of hand receipt request. STD: The contractor shall perform these functions in accordance with AR 710-2, DA PAM 710-2-1, AR-735-5, CTA 50-909, PBO SOP, GCSS-Army End User’s Manual, and AR 25-400-2.AQL: Compliance with regulatory guidance and performance metrics at least 95% of the timeSTD: The contractor shall distribute annual, cyclic, and special inventories as directed by the PBO and in accordance with established standard operating procedures timelines and suspense.AQL: Meet timelines and suspenses at least 95% of the timeSTD: The contractor shall provide trained operators to manage and operate the USG furnished AIS in accordance with AR 710-2, applicable regulations, and respective manuals. These systems include, but are not limited to: GCSS-Army, Army Integrated Logistics Analysis Program (ILAP), and Army Enterprise System Integration Program. (AESIP), and LOGSA Logistics Information Warehouse - Portal.AQL: Operators have completed formal training on AIS at least 90% of the timeSTD: The contractor shall receive, storage, and issue Total Package Fielding (TPF) equipment. The contractor shall perform these functions in accordance with AR 710-2, DA PAM 710-2-2 AR 735-5.AQL: Compliance with regulatory guidance and performance metrics at least 95% of the time05.03. Class III Bulk Operations.The contractor shall conduct capitalized or non-capitalized bulk fuel storage (above ground or underground steel tanks, fabric tanks and tactical systems) and distribution services (ocean tanker loading and unloading, storage terminals, pump stations, pipelines, hose lines, class III supply points, tank vehicles, and rail tank cars) in support of operational requirements. The contractor shall receive, store, and issue petroleum products, and keep records of inventory and documents that show gains, losses, dues-in, dues-out and balances on hand or in use. The contractor shall operate and maintain automated fuel management systems when available as part of the infrastructure. The contractor shall maintain storage levels to meet daily demand and required stock objectives and to focus on a plan that maintains constant distribution of petroleum while reducing the number of convoys and personnel required in distributing the product. The contractor shall properly use, care for, and safeguard all petroleum products while in their possession. The contractor shall ensure all terminals (commercial and military) receiving and storing bulk products are equipped and capable of performing tests required by MIL-STD-3004 Table IX, and only receive, store, and issue non-contaminated fuel. The contractor shall establish effective oversight and security practices to deter waste, fraud and theft of petroleum products. The contractor shall operate a fully integrated fuel laboratory incidental to bulk fuel operations when government or commercial laboratories are not available. The USG will provide and accountable officer for the stock record account. The contractor shall use DLA AIS in support of providing bulk fuels; currently The Enterprise External Business, Wide Area Workflow, Contract Information System, and DLA Energy Portal. The contractor shall use Army AIS in support of providing bulk fuels; currently GCSS-A.STD: The contractor shall execute supply procedures IAW with the USG policies and procedures contained in AR 710-2 and AR 735-5 when managing USG supplies.AQL: Compliance with regulatory guidance and performance metrics at least 98% of the timeSTD: Contractor shall perform fuel operations IAW MIL-STD-3004C - 10 August 2011 and ATP 4-43 Petroleum Supply Operations. For inventory procedures pertaining to bulk petroleum refer to AR 710-2 and DA Pamphlet 710-2-1. MIL-STD-3004, Table IX outlines the minimum sampling and testing requirements.AQL: 100% compliance with regulatory guidanceSTD: Prior to using any petroleum storage container, petroleum tank vehicle or rigid walled tactical petroleum tank, the contractor shall inspect the container for serviceability. The inspection should include checking for rust, scale, dirt, foreign objects, and water. If any of these faults exist in sufficient levels to cause contamination, the contractor drain and clean the tank before use.AQL: 100% compliance with inspection and cleaning proceduresSTD: The contractor shall complete a Type C test upon receipt of product into inventory [color, appearance and American Petroleum Institute (API) Gravity].AQL: 100% of the timeSTD: The contractor shall complete all sampling and testing of avgas using trained personnel in accordance with MIL-STD-3004.AQL: 100% of the timeSTD: The contractor shall complete recirculation daily to ensure clean fuel. After recirculation, the contractor shall take a color and appearance fuel sample and observe it for color, brightness and clarity. If used for aviation refueling, the contractor must perform an aqua-glo test (reference ATP 4-43). AQL: Complete daily recirculation and follow on color and appearance sample at least 95% of the time; if fuel point is used for aviation, used for aviation, complete daily recirculation and follow on aqua-glo test 100% of the timeSTD: The contractor will keep records of inspections, tests, checks, tank cleaning, and maintenance.AQL: Records are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: Unless exempted by the appropriate contracting authority, the contractor shall complete routine records and reports in accordance with chapter 4 of ATP 4-43.AQL: Records and reports are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time05.04. Ammunition and Munition Operations.The contractor shall operate ammunition supply points (ASP) and Ammunition Transfer Holding Points (ATHP) at field, semi-fixed or permanent storage areas of various sizes. The contractor shall receive, configure, inspect, manage, issue, ship and retrograde class V stocks utilizing distribution enablers. The contractor shall perform munitions field maintenance, destroy, pack and crate, band, inventory and decontaminate ammunition stocks. The contractor shall prepare and maintain ammunition records and reports. The contractor shall provide a rough terrain container handling capability to receive, issue, ship and retrograde containerized class V munitions stocks. The contractor shall operate and maintain data in USG automated information systems (currently Standard Army Ammunition System-Modernized) in support of supply operations. The USG will provide an accountable officer for the stock record account, provide EOD support services, and ammunition surveillance activities are controlled by USG QASASs. STD: The contractor shall operate SSAs IAW with the USG supply policies and procedures contained in AR 710-2 and AR 735-5 when managing USG supplies.AQL: 100% compliance with regulatory guidanceSTD: When responsible for facilities and operations, the contractor shall meet physical security standards and criteria for the physical security of sensitive conventional arms, ammunition, and explosives (AA&E), including nonnuclear missiles and rockets IAW AR 190-11.AQL: 100% compliance with regulatory guidanceSTD: The contractor shall comply with ammunition and explosives regulatory requirements for secure handling and storage. The contractor shall understand representative risk categories for ammunition and explosives and comply with the regulatory physical security measures required in AR 190-11.AQL: 100% compliance with regulatory guidanceSTD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s), to include, but not limited to, SAAS-modernization, munitions history program that includes the ammunition surveillance information system and the ammunition multimedia encyclopedia, TAMIS, WARS, the national level ammunition capability, conventional ammunition packaging and unit load data index. All ammunition supply points and ammunition transfer holding points using SAAS-MOD must communicate daily with the Worldwide Ammunition Reporting System (WARS) and Total Ammunition Management Information System (TAMIS) servers.AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time05.05. Class VIII Medical Supply. The contractor shall provide medical logistics by operating supply support activities (SSAs) and medical supply points (MSP) in support of military health care services provided outside of, or in addition to, paragraph 04.07.01.16 Medical Logistics of this PWS, and in accordance with the standards identified in paragraph 04.07.01.16 Medical Logistics of this PWS.SECTION VI – MAINTENANCE06.00 Maintenance Management. The contractor shall provide maintenance support to meet the operational objectives of supported forces. The contractor shall use the standard Army maintenance management process approach, track and analyze maintenance reporting, analyze data, and conduct performance observation on equipment platforms equipped with sensors. The contractor shall establish and maintain repair parts supply operation in support of maintenance operations. The contractor shall register with the USG operated TMDE Laboratory supporting the area they are operating in when available, or for a level of support beyond what has been authorized for the contractor to perform by the USG . The contractor shall establish and operate a test, measurement and diagnostic equipment calibration and repair (TMDE) program to the level authorized by the USG. The contractor shall provide maintenance support to a wide variety of organizations and for most types of equipment, to include but not limited to; allied trades support; vehicle recovery; armaments; wheeled vehicles; communications; electronics; special electronic devices; ground support equipment; power generation equipment; utility equipment; army watercraft; and test, measurement, and diagnostic equipment maintenance and quality control. The contractor shall use the Army AIS (currently GCSS-Army) as the primary means of maintenance management and attaining materiel in support of maintenance operations. The contractor shall requisition repair parts with a National Stock Number (NSN) through the Army supply system. Repair parts that do not cross reference to an NSN shall be loaded into the AIS catalog. Commercial items that cannot be cross-referenced to an NSN, or that are coded local purchase (LP), or that cannot be attained through the Army supply system within required repair timelines, shall be procured through local purchase procedures. Parts must then be appropriately applied and entered into the appropriate job or work order in the AIS. STD: The contractor shall comply with materiel maintenance standards found in applicable technical publications and maintenance-related logistical performance and readiness standards found in AR 750–1 and related publications.AQL: Compliance with regulatory guidance and performance metrics at least 95% of the timeSTD: The contractor shall perform maintenance to the Army maintenance standard in AR 750-1 and manufacturer’s guidelines for commercial equipment. This standard is defined by the TM 10 series and TM 20 series, and/or by the appropriate or applied technical data plans for commercial equipment. Medical equipment maintenance management is governed by TB 38-750-2 Maintenance Management Procedures for Medical Equipment. The Army maintenance standard applies to all equipment except equipment used as training aids that require frequent disassembly and assembly.AQL: Minimum of 95% compliance with regulatory guidanceSTD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the timeDeliverables:CDRL L-09 Operational Readiness ReportCDRL L-10 Equipment Deadline Report06.01. Equipment and Material Maintenance (field level and below depot sustainment maintenance). Field maintenance is on-system maintenance, repair and return to the user, including maintenance actions performed by operators. Field maintenance also includes adjustment, alignment, service, applying approved field level modification work orders, fault/failure diagnoses, chemical agent resistance coating (CARC) painting of tactical equipment, battle damage assessment and repair, and recovery. Commercial equipment shall be maintained according to manufacturer’s recommendations or best business practices. The contractor shall use the Army AIS (currently GCSS-Army) as the primary means of maintenance management and attaining materiel in support of maintenance operations. The contractor shall requisition repair parts with a National Stock Number (NSN) through the Army supply system. Repair parts that do not cross reference to an NSN shall be loaded into the AIS catalog. Commercial items that cannot be cross-referenced to an NSN, or that are coded local purchase (LP), or that cannot be attained through the Army supply system within required repair timelines, shall be procured through local purchase procedures. Parts must then be appropriately applied and entered into the appropriate job or work order in the AIS. The contractor shall dispose of serviceable, unserviceable, or non-reparable supplies, material, components incidental to maintenance operations in accordance with AR 710-2, AR 735-5, and current DLA Disposition Services (DLADS) disposal guidelines after approval by the COR, or appropriate contracting authority. The contractor shall complete, maintain, and dispose of maintenance records IAW AR 750-1.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the timeSTD: The contractor shall conduct maintenance tasks and operations in established maintenance mission priority sequence, based ultimately upon the mission of the requesting organizations and the relevance and importance of the maintenance work that must be done, IAW AR 750-1.AQL: Compliance with regulatory guidance and performance metrics at least 95% of the timeSTD: Contractor maintenance operations shall provide maintenance support within the timeframe (turnaround time standards) required by requesting organization commanders. The time required for maintenance organizations to respond to user organization requests for maintenance services will be determined and assigned IAW AR 750-1.AQL: Compliance with regulatory guidance and performance metrics at least 90% of the timeSTD: The contractor shall conduct maintenance operations IAW the environmental security provisions of AR 200–1 and the underlying Federal, State, local and host nation laws and directives. The contractor shall use the Army standard environmental security AIS for hazardous materials and hazardous waste management while accomplishing maintenance support missions.AQL: Compliance with regulatory guidance and performance metrics at least 95% of the time06.01.01. Preventive Maintenance Services. The contractor shall conduct scheduled equipment services where equipment, components, and systems are routinely checked, adjusted, changed, analyzed, lubricated, and so forth, in accordance with designer and engineer specifications.STD: Scheduled services are performed at the service interval required by the applicable technical publication.AQL: Compliance with technical guidance and performance metrics at least 95% of the timeSTD: Contractor shall perform scheduled maintenance IAW single-repair standards in applicable TM–10 and TM–20, or manufacturer’s instruction or operating manuals.AQL: Compliance with technical guidance and performance metrics at least 95% of the time06.01.02. Fault Repair. The contractor shall complete repairs of tactical and commercial equipment, components, accessories, assemblies, sub-assemblies, and plug-in units. Contractor maintenance personnel shall restore equipment to full functionality as originally designed or engineered using the single-standard repair process applied to all end items, secondary items, and components repaired and returned to the supply system. The contractor shall perform field level maintenance, encompassing operator, crew, and maintainer maintenance (indicated by the letter "C" and “F” in the third position of the source, maintenance, and recoverability code). The contractor shall perform ‘below depot sustainment maintenance’ (indicated by the letter "H" and in the third position of the source, maintenance, and recoverability code). STD: Contractor shall perform IAW single-repair standards in applicable TM–10, TM–20, and TM-30 series maintenance standards following the mandated processes in DA Pam 750–8 (military equipment) and manufacturer’s operator manuals and/or specifications and guidelines (commercial equipment). AQL: Minimum of 95% compliance with technical guidanceSTD: Contractor shall perform maintenance IAW policies and procedures for non-tactical vehicles (NTVs) contained in AR 58–1.AQL: Minimum of 95% compliance with technical guidanceSTD: Component Replacement: New components shall match or exceed existing components both in manufacture and quality. All replaced components and salvageable or salable items from government property or government-furnished property shall be disposed of in accordance with disposition instructions from the COR or plant clearance officer.AQL: Minimum of 95% of the timeSTD: The contractor shall ensure all routine, urgent, and emergency modification work orders (MWO) are applied to equipment and reported in the AIS in accordance with AR 750–10. In addition, actions required by one-time safety of use messages (SOUM) are completed in accordance with AR 750–6.AQL: 100% compliance with technical guidanceSTD: Contractor personnel will have medical protection equipment, soap and water or a high pressure washer or steam cleaner, and other resources to clean equipment identified to have evidence of biohazards, including human tissue and body fluids. Contractor maintenance personnel shall request augmentation from activities with appropriate resources (mortuary affairs, preventive medicine teams, and local chaplains) as required.AQL: 100% of the timeSTD: Notify the COR of unscheduled medical equipment repairs and maintenance for medical, dental, and veterinary services IAW manufacturer recommended calibration standard, equipment certification and TB MED 750-1 Operating Guide for Medical Equipment Maintenance within 1 business day. AQL: Minimum of 95% of the time06.01.03. Recovery. Recovery is the process of repairing, retrieving/freeing immobile, inoperative, materiel from the point where it was disabled or abandoned. The contractor shall perform non-tactical and tactical vehicle recovery on and off the installation. The contractor is not authorized to conduct off-post recovery in non-permissive environments without US Force Protection measures and escort. The contractor shall coordinate recovery operations based on supported unit priorities, balancing the overall repair effort, available resources, and the tactical situation. The contractor shall not enter areas of active combat when providing recovery services.STD: When operating in a non-permissive environment, the Contractor shall provide recovery assets to link up with U.S. Military or Coalition Security Forces within 40 minutes of USG notification. The Contractor shall recover assets within 10 hours following link up and departure from the Contractors pre-positioned site to the recovery site.AQL: At least 90% of the time.STD: The Contractor shall respond for internal base recovery operations within 3 hours AQL: At least 95% of the time.06.01.04. Oil Analysis. The contractor shall incorporate army oil analysis program (AOAP) processes into local standard operating procedures (SOPs) and operate an oil analysis program. The contractor shall operate and maintain data in USG AIS in support of maintenance operations. The contractor shall use US Government operated oil analysis laboratories when available in the operational area.STD: Contractor shall perform oil analysis IAW TB 43-0211, using ARMY AOAP Laboratories when available. Laboratory products and services are identified in TB 43–0211. AQL: Minimum of 95% compliance with regulatory guidance STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time06.01.05. Calibration. The contractor shall operate and maintain a test measurement & diagnostic equipment (TMDE) management program, and designate a TMDE coordinator. The TMDE coordinator will identify the TMDE that requires calibration or repair, prepare all required documentation, turn in and pick up equipment from the calibration support activity or commercial laboratory. The contractor shall compare an instrument with an unverified accuracy to an instrument of known or greater accuracy to detect and correct any discrepancy in the accuracy of the unverified instrument.STD: The contractor shall operate a TMDE program IAW AR 750-43 and AR 750–1 (AR 750–1 takes precedence).AQL: Compliance with technical guidance and performance metrics at least 95% of the timeSTD: The contractor shall create and maintain an Instrument Master Record File (IMRF), AQL: Implement and maintain a IMRF that meets standards and is available for review and evaluation by the contracting office QAR or COR a minimum of quarterly, or upon demandDeliverable:CDRL L-14 Instrument Master Record File06.02. Facility Maintenance. The contractor shall preserve, maintain, and restore a real property facility, non-real property/uninstalled systems or components to such a condition that it may be effectively used for its designated functional purpose. The contractor shall perform scheduled maintenance (checks and services) and unscheduled maintenance (fault repair) for facilities, real property, fixed personal property, and non-real property/uninstalled systems or components. The contractor shall operate and maintain data in an automated information systems in support of maintenance operations. The LOGCAP contractor shall not accept a facility for O&M support prior to it meeting code, unless an exception/waiver is approved by the PCO/ACO or appropriate contracting authority. Life–threatening violations, safety–threatening violations, and health–threatening violations of construction, fire safety, and occupational safety and health codes are not waiver-able. The contractor shall dispose of serviceable, unserviceable, or non-reparable supplies, material, components incidental to maintenance operations in accordance with AR 710-2, AR 735-5, and current DLA Disposition Services (DLADS) disposal guidelines after approval by the COR, or appropriate contracting authority. The contractor shall respond and complete all unscheduled maintenance service orders within the time-frame specified in the service order priority identified in PWS paragraph 04.16. Camp Operations / Public Works Service Center. When service calls cannot be completed within the specified time-frame because parts/materials are on order, the contractor shall request written concurrence (memo or email) to stop/delay work from the contracting officer/COR. Once stop/delay work concurrence from the contracting officer/COR is received, the contractor shall maintain a priority list to complete the work when parts/materials are received.STD: The Contractor shall follow national building practices and Department of Defense Uniformed Facilities Code (UFC) when making repairs to facilities and infrastructure.AQL: 100% of the timeSTD: Contractor shall perform maintenance IAW policies and procedures unique to those non-type-classified and non-standard items of equipment used by base/camp/installation personnel to accomplish the facilities engineering mission and as contained in AR 420–1.AQL: Compliance with technical guidance and performance metrics at least 95% of the timeSTD: The Contractor shall make repairs to facilities and infrastructure supporting arms, ammunition, and explosives storage IAW AR 190-11.AQL: 100% of the timeSTD: Respond and complete unscheduled maintenance Priorities 1-3 IAW standards in PWS paragraph 04.16.AQL: Meet response and completion standard a minimum of 95% of the time, reviewed on a monthly basisSTD: Component Replacement: New components shall match or exceed existing components both in manufacture and quality. All replaced components and salvageable or salable items from government property or government-furnished property shall be disposed of in accordance with disposition instructions from the COR or plant clearance officer.AQL: Components meet quality standards 100% of the time; contractor obtains and complies with disposition instructions salvageable or salable items at least 98% of the time; 100% of the time for precious metals and items with salvage value of $250 or more.STD: Contractor shall maintain washers and dryers in the self-service laundry facility in a clean and functional condition.AQL: Maintain a minimum 90% operational readiness rate, measured monthly, for each individual facility, and machines are free of dirt, contaminants, and waste materials.STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the timeDeliverable:CDRL: L-15 O&M Service/Work Order ReportSECTION VII – TRANSPORTATION07.00. Transportation Services.The contractor shall execute surface, air, and inland waterway movements to transport units, personnel, and cargo (e.g. equipment, supplies, and materials) based on programmed and immediate movement orders from a movement control element. The contractor shall either book through Defense Transportation System (DTS) or commercial carriers, or plan, prepare for, and execute single mode or multimodal transportation operations. The contractor shall provide transportation support services to military operations at ports, terminals, airfields, on established routes, railways, and inland waterways. The contractor shall operate or augment terminals to enable intermodal operations. The contractor shall execute transportation services in compliance with:Defense Transportation Regulation (DTR), for all shipments moving within the DTSApplicable federal, state, local and DoD policy and guidelinesHost-nation laws and regulations, to include environmental regulationsNorth Atlantic Treaty Organization Standardization Agreements (when applicable)American National Standards Institute and International Organization of Standardization.All US, US State, international, host nation (HN) regulatory standards governing industrial safety, as well as DoD policy and safety regulations (e.g. OSHA, AR 385-10).The following applies to all subparagraphs within Section VII:Material Handling Equipment (MHE)/Container Handling Equipment (CHE): MHE and CHE operations are inherent component of transportation services. The contractor shall provide and operate the MHE and CHE required to support freight movements, passenger movements, and operate transportation nodes; to include equipment such as pallet lifts forklifts, tugs, barges, cranes, and the operators required to operate them. NOTE: Contractor labor staffing for MHE/CHE support in Section VII should apply only to transportation services; MHE/CHE used to support maintenance, supply and other services shall remain aligned with those PWS paragraphs as appropriate.Pre-operation Checks: The contractor’s vehicle and equipment operator and /or crew shall perform operator level pre-operation checks to include inspecting for, detecting, and diagnosis of malfunctions that make the vehicle unsafe or unserviceable, and includes minor or simple parts replacement, on all equipment, to include movement tracking devices, supporting transportation operations (Note: This is a separate and distinct task from maintenance performed under Section VI). The operator and/or crew will inspect and ensure all loads are safely packaged and securely stowed prior to start of mission. NOTE: Pre-operation checks and diagnosis, and load inspections; this is a separate and distinct task not associated with the workload and tasks for scheduled and unscheduled maintenance in Section 6 of this PWS.)The following standards applies to all subparagraphs within Section VII:STD: If deficiencies are found during the pre-operation checks, the operator will diagnose any defects to determine if they require above operator level repair, and if they render the vehicle or equipment non-mission capable. AQL: The contractor will not operate vehicles or equipment with non-mission capable deficiencies until they are repaired. If any vehicles is inoperable and cannot be repaired within 5 hours, the contractor shall make all efforts possible to provide a replacement vehicle as fast as possible for mission continuation.STD: The contractor shall load equipment, cargo, and/or containers so that the load will not shift on or within, or fall from the transportation platform being used to perform the movement. AQL: The contractor will not operate vehicles, vessels, aircraft, ground support equipment, or MHE unless loads are secure and cargo securement devices are correctly and safely emplaced. Automated Information Systems: When the US Government provides AIS or web based access to DoD and Army AIS systems, the contractor will use DoD and/or Army AIS to plan, execute, and manage transportation services. The contractor shall use DoD and/or Army AIS to collect, analyze, and report transportation data to the US Government. Current AIS systems required to conduct transportation services include, but is not limited to: Transportation Coordinators' - Automated Information for Movements System II (TC-AIMS II)Cargo Movement Operations System (CMOS)Integrated Booking System (IBS)Integrated Computerized Deployment System (ICODES)In-Transit Visibility for Surface Deployment and Distribution Cargo (ISDDC)IDE/GTN (Integrated Development Environment/Global Transportation Network) Convergence (IGC).Global Air Transportation Execution System (GATES)The following standards applies to all subparagraphs within Section VII:STD: When provided by the US Government, the contractor shall provide qualified and trained operators with the functional office automation and English language skills required to operate DoD AIS(s).AQL: Operators have the requisite English language skills and have completed formal training on AIS at least 90% of the time.STD: The Contractor shall update AIS with changes as they occur and adjust movement programs accordingly; minimum every seven days in synch with the planning cycle.AQL: Synch every seven days at least 95% of the time07.01. Transportation Planning and Management.Planning: Strategic/Operational Level Planning: The contractor shall continuously coordinate and synchronize their operational level transportation planning with theater ASCC and TSC/ESC transportation officers and planners. The contractor shall analyze workload factors, conduct modal planning, and then select the transportation resources that maximize efficient use of available transportation assets/resources in support of theater operations. The contractor shall develop transportation capabilities using planning factors from mode operators, planning publications, or experience. Tactical Planning: The contractor shall institute a 14-day planning period to allow a firm forecast of requirements for the current 7-day period and a tentative forecast for the succeeding 7-day period; initiating a new planning cycle every seven days. The contractor shall plan and prepare load plans for optimal carrying capacity, and plan intermodal operations to economize transportation assets. The contractor shall ensure the daily allocation of transportation assets and supporting resources are provided in accordance with the supported command’s priorities, military issued movement orders, and taxi/shuttle service schedules. During movement planning, the contractor shall identify, request, and coordinate support requirements to the COR or designated government representative, in time to meet the scheduled movement timeline (e.g. fuel, route clearance assets, military police escort, medical personnel, maintenance personnel, communications equipment, meals, and rest overnight locations). The contractor shall research and plan shipments involving hazardous materials and oversized cargo to ensure transportation of these items are performed in accordance with governing international, national, and local laws, regulations, policies, and procedures. Management: Strategic/Operational Level Management: The contractor shall continuously coordinate and synchronize their operational level transportation operations with theater ASCC and TSC/ESC transportation officers and planners. The contractor shall manage the flow of personnel, equipment, and materiel within the theater to achieve the operational effects identified by the supported command. The contractor shall monitor transportation critical infrastructure and conduct regular threat assessments that identify protection beyond contractor capabilities to the ACO and/or COR in order to coordinate for government provided security when needed. The contractor shall have the ability to track the identity, status, and location of materiel and passengers from origin to consignee or destination across the range of military operations. The contractor shall act as liaison to, and coordinate with, United States and foreign national customs offices for the release and processing of inbound and outbound shipments.STD: Contractor shall comply with U.S. and foreign import and export requirements, and DoD customs and border clearance policy and procedures. This includes direct vendor delivery or distribution processes under an original equipment manufacturer, as well as retrograde operations in support of recovering military equipment and excess materiel and returning it to the Army supply system.AQL: Compliance with import and export requirements and DoD customs and border clearance policies and procedures, resulting in no more than 1% of total container freight becoming detained/frustrated due to non-compliance issues07.01.01 Movement Control. The contractor shall operate and maintain an in-theater and intra-theater movement planning and control capability, or provide augmentation support to US Government movement control organizations. The contractor shall plan, schedule, and coordinate movement of units, personnel, and cargo by air, surface, inland waterways, and rail. The contractor shall have the capability to issue and track Transportation Movement Requests (TMR) for programmed and immediate movements. The contractor will, as necessary, coordinate and request clearances (e.g. highway, route, airspace, customs, etc.…) and credits for planned movements. When operating OCONUS and/or in contingency environments, the contractor shall coordinate movement control activities with other DoD, Host Nation (HN) or coalition movement control organizations, and participate in movement boards in support of the theater movement program as required. When access is provided by the US Government, the contractor shall use the current AIS. Ad hoc Movement Control Cells: When directed by the appropriate contracting authority, the contractor shall provide personnel augmentation to a centralized movement coordination cell operated by the Installation Transportation Office in support of mobilizations, deployments, and redeployments. The contractor shall process movement, coordinate staging and marshalling of all inbound/outbound cargo onto and off of the installation, and oversee joint inspections between the consignee and the consignor.STD: The Contractor shall follow the priorities for commercial air and sea lift to meet DoD peacetime and contingency transportation requirements, in accordance with DoDI 4500.57, paragraph 4.4 and 6.4; unless there is a documented negative critical mission impact.AQL: Minimum of 95% compliance with prioritiesDeliverable:CDRL L-07 MCT SITREP07.02. Movements. The contractor shall us transportation resources to move and transfer units, personnel, and cargo. The contractor shall employ surface, inland waterway, and air transportation conveyances, to include, but not limited to: truck, rail, watercraft, fixed wing aircraft, rotary wing aircraft, or unmanned aerial systems to execute programmed or immediate movement orders from the movement control element. The contractor shall operate transportation activities that support intermodal, distribution, and retrograde operations.The US Government considers the following tasks incidental to movements:Prepare, process documents, label freight for shipment, and prepare commercial bills of lading when appointed by the US Government as a transportation assistant. (NOTE: Only US Government employee or military personnel can sign a Bill of Lading). The contractor will performs in accordance with US Government established priorities, and processes and documents cargo for shipment using the applicable forms to complete all types of shipments and execute in accordance with DTR 4500.9-R. This includes coordinating with the customer to ensure the correct Transportation Accounting Code (TAC) is identified to support applicable shipment expenses. The following applies to all 07.02. Sub-paragraphs:Blocking, Bracing, Packing, Crating & Tie-Down (BBPCT): The contractor shall follow military or commercial procedures as appropriate when blocking, bracing, packing, crating and tying-down materiel for transport. The USG will provide BBPCT materials when available. The contracting officer or appropriate contracting official will authorize the contractor to procure BBPCT through the military supply system, and by exception purchase from commercial sources in order to meet critical movement dates. The contractor will establish a system to receive, store, issue, and retrograde non-expendable BBPCT. The contractor shall follow the procedures for deploying military vehicles, equipment, and supplies/materials for each mode of transport as detailed in the Military Surface Deployment and Distribution Command Transportation Engineering Agency (SDDCTEA) 55-series Pamphlets; which can be found at: under ‘Transportability Engineering Publications.’Hazardous Material (HAZMAT): The contractor shall comply with Defense Transportation Regulation – Part II, Chapter 204 when transporting HAZMAT. For cargo movements involving HAZMAT, the contractor will ensure documentation for proper classification, packaging, labeling and certification is completed in accordance with DTR 4500.9-R, TM 38-250, and 49 Code of Federal Regulations (CFR) IATA. The contractor shall arrange transportation of HAZMAT in compliance with local, state, federal (49 CFR), and international laws and regulations and Status of Forces Agreement, STANAG, HN, and DoD Component/Service/Agency HQ publications.The contractor shall ensure no more than 5% loss of material due to pilferage or theft for OCONUS sites. The contractor shall indemnify and hold the U.S. Army harmless for any fines and penalties that are received or issued as a result of contractors failure to comply with environmental laws, regulations or orders unless such fines or penalties are incurred as a result of specific instructions by the PCO, after the contractor has informed the PCO of the potential violation.In-Transit Visibility (ITV): The contractor shall maintain ITV by operating and maintaining data in DoD, Army, and/or commercial AIS supporting the theater distribution system. The following standards apply to all 07.02. Sub-paragraphs:STD: The contractor shall: deliver the cargo or personnel IAW the required delivery date/time and delivery location on the movement order; maintain accountability during transit; and prevent theft or pilferage of the load while in transit.AQL: Minimum of 95% compliance with delivery date/time, and no loss of material due to pilferage or theft.STD: All shipments moving within the DTS will comply with DoD AIT standard marks as identified Defense Transportation Regulation – Part II and MIL-STD-129, Department of Defense Standard Practice, Military Marking for Shipment and Storage (MIL-STD-129), which is located at . Shipments must be marked with a Military Shipping Label (MSL) containing bar code symbols as identified in Chapter 208.STD: The contractor shall ensure all cargo is properly documented, to include government bill of lading, service or theater specific forms, commercial bills of lading, label cargo for shipment, and prepare customs documentation when required.AQL: Documents and labels are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).STD: Contractor shall pack and secure vehicles, equipment, supplies, and materiel IAW applicable SDDCTEA 55-series Pamphlets, Army technical publications, commercial equivalent, theater policy, and/or international and host nation regulations and codes.AQL: Minimum 95% of the time STD: The contractor shall maintain accountability and manage government provided non-expendable BBPCT IAW Section V of this PWS.AQL: Minimum of 95% compliance with regulatory guidanceSTD: The contractor shall ensure HAZMAT drivers operating commercial or government vehicles, or MHE, meet the requirements of DTR 4500.9R Part II, Chapter 204, and DoD 4500.36-R.AQL: 100% of the timeSTD: The contractor employee who certifies HAZMAT on shipping papers by any mode of transportation, military or commercial, must comply with either paragraph D.1.b or D.1.c of DTR 4500.9R, Chapter 204.AQL: 100% of the timeSTD: All shipments must comply with ITV requirements by providing movement data to Integrated Data Environment (IDE) Global Transportation Network (GTN) Convergence (IGC) via EDI using American National Standards Institute (ANSI) X12 codes. The codes are listed in Appendix C of the Military Freight Traffic Unified rules Publication-1 (MFTURP-1), which can be located on the SDDC website at by selecting the “Resources” drop-down menu, choosing “Publications & Policies”, and clicking on the link for “Military Freight Traffic Unified Rules Publication”. AQL: When required, materiel and equipment in transit have complete and accurate labeling and active ITV devices; resulting in less than one percent of total cargo becoming ‘frustrated’ cargo due to inaccurate labeling, damaged labeling or tag, or failure to label or tag.07.02.01 Centralized Receiving and Shipping Point (CRSP) The contractor shall operate a centralized supply distribution operation. The contractor shall use motor transportation to distribute cargo to, or receive cargo from, other CRSPs, ports operations areas, or forward operating bases/camps in support of onward movement and retrograde. The contractor shall receive, stage, upload, download and transship equipment and all classes of supplies, with the exception of ammunition. The contractor shall distribute and backhaul supplies and materials to supply activities on the base/camp/installation. The contractor shall maintain complete visibility of all ISO containers moving to and from the CRSP and provide input to the Army Container Asset Management System (ACAMS).07.02.02 Container Management and Container Operations. The contractor shall maintain information on the inventory of the ISO containers under their control; to include type of container (government, leased, carrier), condition of the containers, containers in transit, and the location at nodes within the distribution system. The contractor provides this information to the COR and Army container managers in theater (e.g. theater sustainment command, sustainment brigade, movement control battalion, movement control teams). The contractor shall return commercial and/or carrier containers to the vendors once they have been emptied. The contractor shall notify Army container managers when government owned containers are ready to be returned to the theater for reuse. The contractor shall manage containers in accordance DTR 4500.9-R, Part VI, Chapter 605, and Army Intermodal and Distribution Platform Management Office (AIDMPO). The contractor shall make a determination of suitability for items being stored in a container. The contractor shall be responsible for damage due to improper storage of any item. Consideration should be given to humidity, water damage, vermin and pilferage. The contractor shall not use any storage container for storage of sensitive items unless approved by the COR or contracting officer. The contractor shall maintain complete visibility of all ISO containers in ACAMS.In addition to container management, when activated, the contractor shall operate container marshalling yards and /or container collection points. Container Marshalling Yard: The contractor shall operate a container marshalling yard using a secure location arranged by the US Government to hold and process sustainment containers awaiting further movement in support of port operations (air and sea). The contractor shall coordinate with the movement control center to ship containers and cargo for onward movement to receiving units and supply support activities in theater. The contractor shall ship containers in accordance with priorities received from the movement control center.Container Collection Points (CCPs): The contractor shall collect and redistribute empty containers awaiting onward movement, retrograde, or return / pick-up by an ocean carrier. STD: The contractor’s container control officer shall record and report container events IAW DTR 4500.9-R, Part VI, Chapter 605. AQL: Contractor maintains a minimum of 95% container fleet visibility, measured annually, in the DoD tracking and in-transit visibility AIS (entered directly or through manual reports when AIS is unavailable).STD: The contractor shall recertify ISO containers under its control in the 60th month (5 years) after manufacture and every 30 months thereafter, or immediately following any major maintenance or repair (reference DTR 4500.9-R, Part VI, Chapter 604).AQL: Minimum of 95% compliance with certification timeline, measured quarterlySTD: The contractor shall manage leased and commercial containers to minimize or eliminate unwarranted detention fees. The contractor shall pay any detention charges and other fees incurred if caused by the contractor by no fault of the government.AQL: The contractor shall return containers to the service provider before the end of the free time period, or coordinate with the appropriate contracting authority to request the US Government (USATRANSCOM) procure the container or modify the terms of the agreement when it becomes apparent, either due to operational conditions or lack of appropriate infrastructure or equipment, that service provider’s containers will remain in theater.07.02.03 Surface Transportation. The contractor shall provide surface transportation to move and transfer units, personnel, equipment and supplies. 07.02.03.01 Motor Transport.The contractor shall provide motor transport to move and transfer units, personnel, and cargo by vehicle in support of training and operations, to include reception, onward movement, sustainment, and redeployment of forces or agencies in both CONUS and OCNUS. When in a tactical mobility role, the contractor shall move forces and equipment in support of CONUS power projection, and in contingency operations as far forward as mission, enemy, terrain and weather, troops, time and civil considerations factors permit, but will not enter areas engaged in active combat. The contractor shall use direct haul, shuttle, relay, and/or hub and spoke methods when providing motor transport to move cargo and personnel. Vehicle operators will operate movement tracking systems (USG or commercial) when vehicles are equipped with such systems. When incidental to specific missions, or when activated as workload for enduring missions, the contractor shall establish, operate, and de-establish truck parks, convoy support centers, and trailer transfer points using the general concepts in ATP 4-11.Operate Terminals: The contractor shall operate a vehicle and cargo staging area or marshalling yard using a secure location arranged by the US Government to hold and process equipment and containers awaiting onward motor movement. STD: Vehicle operators shall possess any required international, national, or local documentation, certifications, and licenses required to legally operate the vehicle they are assigned, and be in compliance with AR 600-55 when applicable.AQL: 100% of the timeSTD: When using DoD contracts for freight shipments, the contractor shall use only TRANSCOM approved contracted service providers for motor transportation, unless otherwise authorized by the contracting officer IAW DoDI 4500.57.AQL: Minimum of 95% compliance with regulatory guidance07.02.03.02 Rail Transport.The contractor shall operate a rail staging area or marshalling yard using a secure location arranged by the US Government to hold and process equipment and containers awaiting rail movement or onward movement. The contractor shall support railhead operations by loading and unloading military units, personnel, cargo at rail discharge and loading terminals. When operating at rail terminals, the contractor shall coordinate with military movement control organizations, DoD transportation officers and planners, and host nation personnel to ensure that rail equipment is placed at the desired location, promptly loaded or unloaded, and promptly released to railway operating personnel. The contractor shall secure loads in accordance with applicable SDDCTEA 55-series Pamphlets, Army technical publications or commercial equivalent, theater policy, and/or international and host nation regulations and codes. By exception, the contractor shall provide augmentation support to US Army railway planning and advisory teams. 07.02.04 Air Transport. The contractor shall provide air transportation to move and transfer personnel, and cargo by rotary wing, fixed wing, or unmanned aerial systems by executing programmed or immediate movement orders from the movement control element. Aircraft operators and crew shall possess any required international, national, or local documentation, certifications, and licenses required to legally operate the aircraft they are assigned. The contractor shall operate in accordance with 14 CFR Part 135 Air Carrier and Operator Certification; DoDI4500.53 DoD Commercial Air Transportation Quality and Safety Review Program; and AR 95-20 (DCMA INST 8210.1C) Contractor's Flight And Ground Operations when transporting personnel by air. The contractor will adhere to all policies US, US State, international, HN, USTRANSCOM, and Theater Command regulatory standards governing flight and airfield ground operations safety laws, regulations, policies and procedures. The contractor shall adhere to all DoD policy and safety regulations when moving passengers. When access is provided by the US Government, the contractor shall use DoD/Army AIS to assist in management and visibility of passengers and cargo moving with DTS air assets (currently Global Air Transportation Execution System (GATES)).Arrival/Departure Airfield Control Group (A/DACG): The contractor shall either provide augmentation support to, or establish, operate, and de-establish an A/DACG. The contractor shall provide the personnel and equipment to load and off-load aircraft as needed, transport cargo for airfield clearance, prepare and process outbound equipment, prepare and process required documentation (e.g. Joint Airlift Inspection checklist, manifests), and provide minor maintenance support. The contractor shall operate passenger and cargo holding areas. When a military MCT is unavailable, the contractor shall process, manifest, and control inbound and outbound Army personnel and cargo at airfields.Sling Loading: The contractor shall prepare the supplies and equipment, and then position and attach the sling set for certified and unique helicopter sling loading IAW technical manual procedures and directions from a qualified loadmaster. The contractor shall prepare the supplies and equipment for aerial delivery operations IAW technical manual procedures and directions from a qualified loadmaster. STD: The contractor shall deliver the load IAW the movement order required delivery date/time, maintain accountability, and prevent theft or pilferage of the load while in transit. AQL: Minimum of 95% compliance with delivery date/timeSTD: The contractor will adhere to DoDI 4500.53 when transporting cargo by air.AQL: 100% adherence to governing DoDISTD: The contractor shall manifest military and civilian passengers traveling in accordance with DoDI 4515.13, and the specific passenger manifesting systems information and data collection requirements contained in the DTR.AQL: Minimum of 95% compliance with regulatory guidanceSTD: The contractor shall maintain load tracking and in-transit visibility using USG and commercial AIS, and record and report events within 48 hours; this does not apply to sling loading operations.AQL: 100% use of AIS when using USG transportation assetsSTD: The contractor shall prepare supplies and equipment for sling loading IAW TM 4-48.10. Multiservice Helicopter Sling Load: Single-Point Load Rigging Procedures, and other TM 4-48 series publications governing helicopter sling loading of supplies and equipment.AQL: 100% compliance with governing technical publicationsSTD: The contractor shall prepare supplies and equipment for aerial delivery IAW TM 4-48 series publications governing airdrop of supplies and equipment.AQL: 100% compliance with governing technical publicationsAutonomous/Semi-Autonomous Aerial Delivery: The contractor shall use either government provided, contractor owned, or commercial unmanned aerial systems to provide an in-theater autonomous and/or semi-autonomous aerial delivery system capability. The contractor shall use unmanned aerial systems to conduct low-volume distribution in support of forces in dispersed or remote locations. Unmanned aerial system operators and crew shall possess any required international, national, or local documentation, certifications, and licenses required to legally operate the unmanned aerial system they are assigned.NOTE: When this workload is activated in the future, the US Government will identify any regulations, certifications, and licensing requirements as an H.2 line in the workload data.STD: The contractor shall comply with DoD and Army policy, and U.S. and foreign commercial laws, regulations, policy and procedures governing autonomous/semi-autonomous aerial delivery platforms. This includes direct vendor delivery. AQL: The contractor receives no citations for failure to comply with regulatory and policy governance07.02.05 Watercraft Operations.The contractor shall provide lighters and floating utility craft to move and transfer unit personnel and/or cargo; to include, but not limited to, boats, landing craft, barges, tugboats, and ferries by executing programmed or immediate movement orders from the movement control element. The contractor shall operate watercraft in accordance with governing international maritime codes and standards when applicable to the location and nature of the operation; CFR 46, CFR 49, AR 56-9, SDDC TEA 55 Series pamphlets when stowing cargo, and US Coast Guard standards, policies and regulations. Watercraft ship pilots, captains, and crew shall possess any required international, national, and/or local documentation, certifications, and licenses required to legally operate the watercraft they are using to deliver freight. The contractor shall conduct tug and tow boat operations in accordance with TB 55-1900-232-10 US Army Towing Manual.Operate Terminals: The contractor shall either provide augmentation to, or establish, operate, and de-establish land terminals using secure locations arranged by the US Government in the vicinity of ports of debarkation/embarkation (POD/POE) port operations areas and points along rivers and canals (reference ATP 4-13 for terminal planning). The contractor will initiate/cease terminal services at the location where the cargo and/or personnel are released by or to SDDC. The contractor shall have the capability at terminals to discharge, load, and transship cargo and personnel carried via waterways. The contractor shall provide the personnel and equipment to load and off-load watercraft as needed, prepare and process documentation, and provide minor maintenance support. The contractor shall operate passenger and cargo holding areas.STD: The contractor shall use only theater approved contracted service providers for watercraft transportation when sub-contracting DoD-sponsored freight shipments; unless otherwise authorized by the contracting officer.AQL: 100% of the timeSTD: When responsible for operating maritime vessels/conveyances, the contractor shall maintain, retain, and dispose of official vessel logbooks and records, The contractor shall have the logbooks aboard the vessel at all times in accordance with AR 56-9, unless removed in accordance with AR 56-9, or in the event of abandoning shipAQL: Logbooks are aboard the vessel 100% of the time IAW AR 56-9. Written products free from spelling and grammar errors with no rework required (at least 95% of the time). The personal and communication skills of the pilot, captain, or crew when dealing with maritime inspectors or investigators are professional and result in no complaints to the COR regarding employee’s cooperation or interpersonal skills.07.03. Transportation Motor Pool (TMP). The contractor shall operate the TMP in accordance with DoD 4500.36, AR 58-1 and Section XIII AR 750-1, DA PAM 750-8, and governing security regulations and policy. The contractor managed TMP fleet may consist of Government furnished GSA-leased vehicles and supplemental leased vehicles when required. The contractor shall operate a general dispatch vehicle fleet, extended dispatch vehicle fleet, and a passenger and cargo vehicle fleet (wheeled vehicles, aircraft, and watercraft). Services include, but are not limited to: vehicle and equipment dispatch and operation, fleet management, financial management of GOV and leased vehicles, coordinating maintenance for leased vehicles, and credit card management (fuel card). The contractor shall notify the COR of any suspected abuse of vehicles or credit cards by customers immediately upon discovery. When activated, the contractor shall provide training, testing, and licensing of motor vehicle drivers and equipment operators in accordance with AR 600-55, and as well as any supplemental theater specific regulations and policy. When provided by the US Government, the contractor shall use a DoD or Army AIS systems to manage daily TMP vehicle and dispatch operations. The contractor shall establish internal and external Standard Operating Procedure (SOP) for managing TMP operations. The contractor shall submit an annual TMP vehicle utilization reports IAW US Government policy.STD: The contractor shall ensure that all TMP vehicles are clean (interior and exterior) prior to dispatch. AQL: The contractor shall wash and vacuum vehicles, if required, to ensure cleanliness prior to dispatch, and the contractor shall establish a log to track date/time vehicle was cleaned.STD: The contractor shall investigate and report army motor vehicle accidents involving GSA or leased vehicles in accordance with AR 190-5, and AR 385-10, and DA PAM 385-40. AQL: The Contractor shall notify the COR of all vehicle damages or discrepancies no later than the next working day after discovery. Damages requiring action IAW AR 735-5 shall be initiated within the required regulatory timeframe.STD The contractor shall coordinate among customers, GSA, and the Government to ensure that scheduled maintenance services are performed, unscheduled maintenance is prioritized and accomplished in coordination with transportation service schedules, and vehicles are expeditiously returned to service.AQL: Overdue services are kept below 5%, measured quarterlySTD: The contractor shall ensure that all vehicles parked in the TMP vehicle lot are locked and secured in accordance with AR 58-1, AR 190-13, and AR 190-51.AQL: Compliance with technical guidance and performance metrics at least 95% of the timeDeliverable:CDRL P-18 CDRL TMP Standard Operating Procedures CDRL P-19 Annual TMP Utilization Report07.03.01 Shuttle Bus Service, Group Transportation Service, and Mass Transit Service.The contractor shall transport passengers using ground, air, and water conveyances in accordance with the US Government provided scheduled routes and stops and Chapter 5, AR 58-1.The contractor shall provide shuttle drivers and vessel captains that:Know the route, stops, and the time schedule to follow;Are capable of safely operating conveyances on public roads, channels, and airspace, in all types of traffic conditions, legal speed ranges, over complicated routes, and through all types of hazards and potential weather conditions; Obey all traffic laws and safety regulations, and safely load and unload passengers, passenger’s belongings, and small cargo;Have skill in accelerating, slowing, and maneuvering the conveyance to avoid jostling the passengers. Effectively interact with people in a hospitable manner.Are fluent in English, and in the host nation language when transporting local nationals.Can independently select alternate routes to avoid heavy traffic or other delaying conditions, and has skills in map/chart reading in order to reach unfamiliar locations. Have physical strength needed to maneuver the longer and heavier vehicles, especially when backing these vehicles. When activated, the operator of medical and/or dental patient shuttle conveyances shall have these additional qualifications: Can safely assist patients into and out of the conveyance.Can assist transferable patients (patient who can get out of wheel chair and walk onto shuttle). Can secure the wheelchair on the wheelchair lift, and can strap and secure the wheelchair into position onboard the vehicle for nontransferable patients.Qualified in operating American Disability Act (ADA) equipped vehicles for loading and unloading wheel chaired patients and qualified to operate wheel chair lifts (when vehicles are so equipped).STD: The shuttle drivers, captains, and crew that regularly interact with supported personnel are required to complete the online course DHA -US067 "DHA Communications - Customer Service Training (1 hour)" within 30 days of on-boarding; available at: and enroll in DHA -US067AQL: Drivers, captains, and crew that regularly interact with supported personnel have completed the training within 30 days of starting duty. STD: The shuttle drivers, captains, and crew are polite and responsible for obeying all traffic laws and safety regulations, as well as the safe loading and unloading of the vehicle.AQL: There are no more than one customer complaint per quarter made about the personal skills and safe operation of the vehicle, aircraft, or watercraft.07.04 Airfield Management and Operations. Assist the Senior Airfield Authority (SAA) or Airfield Manager with development and execution of airfield inspections, surveys, airflow control procedures, airfield driving, and airfield criteria. The contractor perform the following functions as described in AR 95-2; Airfield management, Airfield safety, and/or Airfield operations. Contractor shall perform IAW AR 95–1 and standard operating procedures established by the Senior Airfield Authority. The contractor shall operate in accordance with AR 95-2 governing airfield and heliport management, and non-conflicting policy or standards promulgated in TC 3-04.8.STD: The contractor shall operate and load flight record data into available Army AIS.AQL: 100% of the time Deliverable: CDRL L-08 Special Use Airspace Utilization Report07.04.01 Airfield Management. The contractor shall provide an Airfield Manager to operate and manage the airfield operations program. The airfield manage shall advise and assist the senior airfield authority on all army airfield and army heliport (AAF/AHP) operations.STD: Contractor shall perform IAW AR 95–1 and standard operating procedures established by the Senior Airfield Authority.AQL: The contractor shall comply with policies and procedures established by the Senior Airfield Authority 100% of the time07.04.02 Airfield Safety. The contractor shall provide an airfield safety officer to manage the airfield safety program. The airfield safety officer shall advise and assists the senior airfield authority on all AAF/AHP safety matters. The contractor shall develop and manage to include, but not limited to the following—(1) AAF/AHP pre-accident plan(2) Wildlife hazard management plan(3) Flight-line driving training program(4) Foreign object damage (FOD) prevention program(5) Risk management and analysis processes(6) Hazard tracking and log management(7) Conduct AAF/AHP inspections and checksSTD: The contractor shall operate in accordance with AR 95-2 and governing airfield and heliport management, and standard operating procedures established by the Senior Airfield Authority.AQL: The contractor shall comply with policies and procedures established by the Senior Airfield Authority 100% of the timeSTD: Create and maintain required plans, processes and SOPs.AQL: Documents are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable:CDRL L-02 Airfield Safety Reports- AAF/AHP Pre-Accident Plan- Wildlife Hazard Management Plan- Flight-line Driving Training Program- Foreign Object Damage (FOD) Prevention Program07.04.03 Airfield Operations and Services. 07.04.03.01 Airfield Operations.The contractor shall provide an airfield operations officer to manage AAF/AHP operations and advise and assist the senior airfield authority on all AAF/AHP operations. The contractor shall provide the following airfield operations functions to include, but not limited to:(1) Process flight plans.(2) Initiate and disseminate notice to airmen (NOTAM).(3) Process prior permission required (PPR), civil aircraft landing permit (CALP), and Army aircraft landing authorization number (AALAN) requests.(4) Coordinate for aircraft support for transportation, customs, immigration, homeland security, and agriculture inspections.(5) Provide AAF/AHP command and control information.(6) Provide airfield advisory services.(7) Maintain flight information publications (FLIP).(8) Initiate overdue aircraft procedures.(9) Activate secondary crash alarm systems.(10) Conduct AAF/AHP inspections and checks.(11) Coordinate and monitor AAF/AHP security.(12) Coordinate and monitor daily AAF/AHP construction activities.STD: The contractor shall operate in accordance with AR 95-1; AR 95-2; TC 3-04.81 Facility Operations, Training, Maintenance, and Standardization; and local airfield & runway standard operating procedures established by the Senior Airfield Authority governing airfield and heliport management.AQL: The contractor shall comply with policies and procedures established by the Senior Airfield Authority 100% of the time07.04.03.02 Airfield Services.The contractor shall provide Airfield Services to support AAF/AHP aircraft operational needs and requirements. Coordination for services required will be through the Airfield Operations Office. Airfield Service operational functions include the following to include, but not limited to:(1) Aircraft de-icing(2) Lox/NOx (oxygen)(3) Operate aerospace and material handling equipment for transient and locally assigned aircraftNOTE: FARP services are covered in PWS paragraph 04.17.01.STD: The contractor shall operate in accordance with AR 95-2 and standard operating procedures established by the Senior Airfield Authority governing airfield and heliport management.AQL: The contractor shall comply with policies and procedures established by the Senior Airfield Authority 100% of the time 07.04.04. Air Traffic Control (ATC). The contractor shall perform air traffic control duties. The contractor shall implement initial Visual Flight Rules (VFR) capability (terminal ATC), establish tactical precision approach (TPA) capability, and validate that appropriate host nation and airspace agreements are in place. The contractor may assist in local certification training for newly deployed Government air traffic controllers when ATC responsibilities are shared.STD: The contractor shall operate air traffic control facilities in accordance with AR 95-2, non-conflicting policy promulgated in TC 3–04.81, appropriate FAA and/or host nation orders and directives, and standard operating procedures established by the Senior Airfield Authority.AQL: 100% compliance with regulatory procedures and policy07.04.05. Air Traffic Control Maintenance.The contractor shall provide an ATC maintenance manager. The contractor shall maintain ATC equipment. The contractor shall maintain ATC facilities IAW AR 95-2.STD: The contractor shall ensure all ATC equipment maintenance personnel are graduates of accredited ATC equipment maintenance schools or provide documentation equivalent of ATC equipment maintenance training and experience IAW the certification requirements identified in AR 95-2.AQL: Maintenance personnel meet minimum training and certification standards 100% of the timeSTD: The contractor shall ensure all ATC equipment maintenance personnel, including maintenance chiefs, maintenance supervisors, and examiners, working in or assigned to an Army ATC facility (fixed-base or tactical) will be certified (Federal personnel) or verified (non-Federal personnel) on all ATC equipment assigned to the installation facility or military unit.AQL: Maintenance personnel will are certified and verified on the equipment prior to being assigned work and performing maintenance on defective ATC equipment.07.04.06. Weather Support to Air Operations. The contractor shall provide environmental information for mission planning and execution in support of all CRF operations. At a minimum, environmental considerations will include meteorological conditions, tropical weather, space weather and volcanic activity. The contractor shall coordinate required weather support and services with the responsible Air Operations Center (AOC), regional Operational Weather activity, and co-located weather personnel for the deployed location. The contractor shall provide or coordinate support for surface weather observations, Terminal Aerodrome Forecasts (TAFs), weather watches, warnings and advisories (WWAs) at deployed CRF locations when required.STD: The Contractor shall ensure all weather support personnel possess and maintain a secret security clearanceAQL: Weather support personnel possess and maintain a secret security clearance, or valid interim clearance, prior to reporting at the work site, and prior to deploying to OCONUS, if applicableDeliverable:CDRL L-06 Surface Weather Observation ReportSECTION VIII – OTHER SUPPORT OPERATIONS08.00. Team LOGCAP Forward Support. The contractor shall provide billeting, communication, transportation, and office space for Team LOGCAP Forward personnel. The LOGCAP PMO will provide the contractor the number or personnel, rank, gender, and material and equipment the team is deploying with, as well as any special facility requirements a minimum of 96 hours prior to deployment of the Team LOGCAP Forward.STD: The contractor shall provide Team LOGCAP Forward the administrative and life support facilities and support equipment, so they can execute their duties upon their arrival at the base camp or other forward (non-garrison) locations established to support theater operations.AQL: The facilities and equipment provided will allow Team LOGCAP Forward to achieve IOC within 24 hours of arrival.SECTION IX –CONTRACTOR OPERATIONS.09.00. Plans. The contractor shall develop and provide required plans to the PCO or appropriate contracting authority, LOGCAP PMO, and Team LOGCAP Forward personnel upon request. Each work center shall retain a copy pertaining to their function. The plans in this section and sub-paragraphs are the contractor deliverables. The work center plans shall be reviewed and updated as required, at least annually, and/or whenever change in circumstances or policy require updating the documents. The contractor shall make their work center plans available for validation at the point of service at any time they are requested by the PCO, ACO, or appropriate contracting authority, and the COR.*This standard and AQL applies to all plans under paragraph 09.00.STD: The various general plans produced IAW the contract shall be localized and defined at the camp level within 60 days of FOC, and presented to the appropriate contracting authority (and base/camp mayor or equivalent authority when required) as detailed in the subordinate paragraphs.AQL: Plans are completed within 60 days of FOC (95% of the time), and the documents are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time). 09.00.01. Quality Control and Assurance Plans. The contractor shall establish work center quality plans to include checklists, schedules, and acceptable quality levels. The contractor shall also address assurance of acceptable quality levels in sub-contracts. The contractor shall present their quality control and quality assurance plans on a semi-annual basis during the PMR. Note: Medical service laundry (paragraph 04.04.02 of this PWS) requires a specific individual plan. Deliverable: CDRL P-10 Quality Control Plans09.00.02. Operational Security Plan. The contractor shall establish OPSEC plans, localized down to the camp level. The contractor shall present their OPSEC plans on a quarterly basis to the COR and base/camp mayor (or equivalent authority).Deliverable:CDRL P-08 OPSEC plans09.00.03: Property Management System Plan. The contractor shall develop and maintain a Property Management System Plan IAW paragraph 09.05.02. of this PWS. Property management integration and synchronization shall occur at the strategic, operational, and tactical level to provide information to promote sound business decisions and government confidence in contractor property management. The contractor shall present their property control plans on a semi-annual basis during the PMR.Deliverable:CDRL P-04 Property Management System Plan09.00.04. Safety, Health, and Emergency Response Plans. The contractor shall develop and maintain a localized safety and health plan available at each work center. The contractor shall develop an emergency response plan and Essential Services Continuation Action Plan (ESCAP). The health plan will detail how the contractor will provide their personnel routine and urgent medical and dental care in theater, and how the contractor will move personnel with emergent conditions out of theater to definitive care when required. The contractor shall present their safety and health plans to the ACO or appropriate contracting authority on a semi-annual basis during the PMR.STD: The contractor shall submit accident reports using US Army DA Form 2397 Series: (Technical Report of U.S. Army Aircraft Accident), DA Form 2397–AB (Abbreviated Aviation Accident Report (AAAR)), DA Form 2397–U (Unmanned Aircraft System Accident Report (UASAR)), DA Form 285 (Technical Report of U.S. Army Ground Accident) or DA Form 285–AB (Abbreviated Ground Accident Report (AGAR) will be used for reporting the results of accident investigations. The contractor shall provide either a hardcopy or digital copy to the COR.AQL: Forms and Reports are completed within regulatory timelines (at least 98% of the time), the documents are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverables:- CDRL P-09 Safety and Health Plan- CDRL P-17 Emergency Response Plan- CDRL P-18 Essential Services Continuation Action Plan (ESCAP)- E-02 Accident Report09.00.05. Trades Certificate and Validation Plan. The contractor shall develop and maintain a trades certificate and validation plan. The contractor shall make their certification and validation plan available for validation at the point of service upon request.STD: The contractor shall provide trained operators and use the DoD AIS system to maintain worldwide credentialing, privileging, risk management and adverse actions database for the health care professionals; currently Centralized Credentials Quality Assurance System (CCQAS).AQL: Operators have completed formal training on AIS at least 90% of the time; Loaded documents are prepared in the format requested (100% of the time), are validated IAW regulatory guidance (100% of the time), are managed and remain current (99% of documents are current when randomly sampled) and digital copies are completely legible (at least 99% of the time).Deliverable:CDRL P-12 Trades Certificate and Validation Plan09.00.06. Sub-Contract Management Plan. The contractor shall develop and maintain a sub-contract management plan and small business plan, localized at the operational level and identify all sub-contracts. The contractor shall present their sub-contract management plans on a semi-annual basis during the PMR.Deliverables:CDRL P-01 PMR (Sub-Contract Management Plans)CDRL S-01 Small Business Contracting Report09.00.07. Transition Plans. The contractor shall develop and maintain a transition plans, for both transition in and transition out. The contractor shall develop these plans in coordination with the contracting officer, requiring activity, and the other transitioning prime contractor. The contractor shall present their transition plans in accordance with the suspense agreed upon with the contracting authority. STD: The use of non-compete conditions in employment agreements (to prevent loss of personnel by the contractor) effective only during the period of the contract performance is acceptable. The use of non-compete conditions in employment agreements that prevent employees of the incumbent from being interviewed by, employed, or accepting offers of employment from the new Contractor on the follow-on contract or a task order is unacceptable. It hinders the Government’s ability to provide continuity of services to the requiring activity during transition. AQL: The contractor may not include such conditions in employment agreements while performing under this contract.Deliverable:CDRL P-13 Transition In Plan and/or Transition Out Plan09.00.08. Combat Trafficking in Persons (CTIP) Prevention/Audit Plan. The contractor shall establish processes, procedures, and audit plans to prevent CTIP incidents. The contractor will present the plan to government detailing their labor supply chain and brief audit results during PMRs. The contractor shall also address assurance of acceptable quality levels in sub-contractors efforts to prevent CTIP. The contractor will present the plan, detailing their labor supply chain and brief audit results, on a semi-annual basis during the PMR Deliverable:CDRL P-14 Combat Trafficking in Persons (CTIP) Prevention/Audit Plan and Audit Results09.01. Standard Operating Procedures (SOPs). The contractor shall ensure each major work center has documented processes in order to minimize non-standard actions and improve predictability and quality of services. The Contractor will present SOPs for government review at the PMR. The contractor shall present their processes and/or SOPs on a semi-annual basis during the PMR.STD: The contractor will complete SOPs IAW corporate, or local base/camp/installation policy as requested by the requiring activity.AQL: Documents are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable:SOPs (Local on Request)09.02. Best Practices.The PWS is performance based and, when possible, the contractor is expected to achieve efficiencies and economy of effort through best business practices and innovation.09.02.01 Fraud Waste and Abuse Prevention and Reporting. The contractor will implement a system in which employees can report fraud waste and abuse to their supervisors without fear of retribution. Contractor will also brief all employees on the procedures for reporting via the Governmental programs.References are:(a) Inspector General Act of 1978, as amended(b) Department of Defense Directive 5106.1, Inspector General (IG) of the Department of Defense, January 4, 2001, Sections 5.1.15 through 5.1.19(c) Department of Defense Directive 7050.1, Defense Hotline Program, January 4, 1999(d) Department of Defense Instruction 7050.7, Defense Hotline Procedures, December 14, 1998(e) Department of Defense Directive 7050.6, Military Whistleblower Protection, June 23, 2000(f) Department of Defense Directive 1401.3, Reprisal Protection for Non-appropriated Fund Instrumentality Employees/Applicants, October 16, 2001(g) Office of the Inspector General of the Department of Defense, Directorate of Reprisal Investigations, Guidance Memorandum CRI-109.02.02 Contractor Response to Interactive Customer Evaluation (ICE) Comments. The contractor shall respond to customers who use services provided by LOGCAP. Replies will be coordinated with the COR or appropriate contracting authority prior to submitting a detailed response in the ICE Manager Customer Follow-Up area of every automated comment card submission that requests a response to their comment card into the ICE system.STD: The contractor shall respond to ICE comments within three working day to a customer requesting a response, within five working day to a customer not requesting a response.AQL: Meet suspense timeline at least 95% of the time09.03. Security. The Contractor shall conduct risk assessments and implement risk mitigation strategies in order to protect their workforce, and to not endanger the safety and security of the Armed Forces and USG employees they are supporting. When the Contractor determines they require external security support from the USG, the Contractor shall do so in line with Theater policy, and then request security support following the Theater’s command standard operating processes and procedures. Contractor personnel in “Sensitive” positions will comply with the requirements in AR 380-67 - Personnel Security Program. 09.03.01 Government Furnished Identification Cards and Access Badges. The USG will either locally provide Common Access Cards (CAC), civilian ID cards (DA Form 1602) and facility access badges (DTOC Pass or current form) to contractor personnel as required, or provide the contractor with the capability to produce cards and/or badges at a forward site operated by the contractor.09.03.02 Security of Government Furnished Property. The contractor shall take all measures necessary to secure GFP IAW with AR 735-5 and the Army regulations and policies governing storage and handling; especially those governing sensitive items and AA&E. Loss of any sensitive item may indicate a material weakness in the contractor’s method of accounting and safeguarding of equipment, and may lead to revocation of the Government’s assumption of risk. Additionally, the contracting officer may revoke the Government’s assumption of risk (see FAR 45.104) if the property administrator or COR determines that the contractor’s property management practices are inadequate and/or present an undue risk to the Government, or if approved PMS is not properly maintained. In the event that GFP furnished to, or acquired by, the contractor under this contract is lost, damaged, destroyed or stolen, the contractor will promptly perform an investigation and provide a report to the contracting officer or the contracting officer’s representative. The report must contain a description of the contractor’s property management practices and a discussion of whether the loss, damage, destruction, or theft resulted from a failure by the contractor to maintain adequate property management practices. Excessive rates of loss (including damage, destruction or theft) of property or the loss of a sensitive item is evidence that the contractor’s property management practices are inadequate and may be determined to be a breach of a material term of the contract.09.04. Hours of Operation.Hours of operation are task order and site specific. This includes, but is not limited to, Labor laws, days of rest, R&R, work hours, etc. The service hours of operation and holiday schedules are identified under the applicable PWS PARAGRAPH or Technical Exhibit H.2.09.05. Personnel, Equipment, and Material. The Contractor shall plan for and provide all personnel, equipment, maintenance, tools, materials, transportation, supervision and other items and services necessary to accomplish the requirements of the task order. The Contractor shall ensure sufficient quantities of material are available to meet ordinary demands and to avoid delays in work execution. The contractor should select and procure equipment and material for interoperability, pure fleeting, and life-cycle reliability and economy to the maximum extent achievable in the governing operational environment. The contractor shall make continuous efforts to simplify its supply chain and take advantage of emerging operational energy initiatives in order to reduce its footprint and the burden on the supply chain and distribution network.STD: The contractor shall submit the SITREP IAW local policy.AQL: Documents are prepared in the format requested (100% of the time), be accurate and technically sound (at least 95% of the time), and free from spelling and grammar errors with no rework required (at least 95% of the time).Deliverable:CDRL P-07 SITREP09.05.01. Drug Free Workplace. The contractor shall make an ongoing, good faith effort to maintain a drug-free workplace IAW 41 USC Ch. 81. The contractor shall publish and give a policy statement to all covered employees informing them that the unlawful manufacture, distribution, dispensation, possession or use of a controlled substance is prohibited in the covered workplace and specifying the actions that will be taken against employees who violate the policy. The contractor shall establish a drug-free awareness program to make employees aware of: the dangers of drug abuse in the workplace; the policy of maintaining a drug-free workplace; any available drug counseling, rehabilitation, and employee assistance programs; and the penalties that may be imposed upon employees for drug abuse violations.STD: The contractor shall notify employees of the program and policy, and that as a condition of employment, the employee must abide by the terms of the policy statement and notify the employer, within five calendar days, if he or she is convicted of a criminal drug violation.AQL: 100% of the timeSTD: The contractor shall notify the contracting officer or COR within five work days after receiving notice that a covered employee has been convicted of a criminal drug violation and the action taken against the employee.AQL: The contracting officer or COR receive 100% notification, and receive notification within five work days 95% of the time.STD: The contractor shall impose a penalty on—or require satisfactory participation in a drug abuse assistance or rehabilitation program by—any employee who is convicted of a reportable workplace drug conviction.AQL: 100% of the timeSTD: Task order specific, the contractor shall perform an alcohol and drug test on employees following a reportable accident.AQL: 100% of the time when allowed by governing labor laws, regulations and agreements IAW local policies.09.05.02. Government Furnished Property (GFP) and Services.The Government may furnish, or make available, working space, facilities, equipment, material, and services. The USG will authorize GFP IAW FAR 45.102(b). GFP includes facilities, equipment, commodities, durable goods, utilities, contractor or inter/intra-Governmental provided services, transportation and intellectual property. The contractor will maintain accountability of all GFP issued for use on a Property Management System (PMS) that has been approved by the Contracting Officer. GFP will also be accounted for on a Government Accountable Property System of Record (APSR) fiduciary record by the requiring agencies Property Book officer (PBO). The PMS and the APSR fiduciary record will be reconciled minimum annually IAW DoDI 5000.64 Sec 4.12d. GFP, materials and information will remain the property of the Government until conclusion of the contract, or when deemed no longer necessary, for contract specific purposes. All GFP must be used in support of the contracted function and operated in the prescribed manner intended. Government furnished property, services, and density lists of facilities and equipment are identified in technical exhibit C of each task order. The USG retains the right to withdraw any GFP at any time during the performance of the contract. The Government will provide a written 30-day notice of the impending withdrawal of GFP used on this contract and will provide direction to the contractor as to the method(s) by which the Government may replace GFP. The contractor shall present their property control plans to the ACO or appropriate contracting authority on a semi-annual basis during the PMR. Should Army policy be amended or changed, the contractor may be directed to use Army logistics information system (currently GCSS-A) instead of a corporate property management system to maintain accountability of GFP. STD: The contractor shall track and maintain warranty records for all contractor property and supplies for use under this contract – both Government furnished and contractor acquired. The contractor shall enforce all warranties when applicable. The contractor shall ensure no unnecessary expenditure of Government funds, either direct or through cost reimbursement, for repair or maintenance of warranted items. The contractor shall inform the Government of difficulties encountered in the enforcement of warranties and of instances in which the costs of enforcement would exceed the benefits derivedAQL: The contractor implements a system of record to track and maintain warranty records and will present to the applicable contracting authority upon request.STD: The contractor will provide, as needed, documentation or assistance with DoD, Army, MACOM, or requiring agency audit requirements as it related to the accountability of GFP.AQL: The contractor provides requested documents within governing agencies suspense at least 98% of the time.Deliverables: CDRL P-06 Government Furnished Equipment and facilities ReportCDRL P-04 Property Management System PlanCDRL P-05 Government Furnished Property Report09.05.02.01. Initial Inventory and Technical Inspection. The contractor shall conduct a joint inventory of GFP with the USG representative identified by the contracting officer, or with the incoming/outgoing contractor, as appropriate and in accordance with AR 71-32, AR 710-2, DA PAM 710 2 1 and AR 735-5. This joint inventory will verify quantity, condition, and availability of the equipment offered to the contractor by the Government. The contractor shall complete technical Inspections prior to accepting and returning GFP from/to the USG to verify serviceability of equipment and identify all needed repair work. Inspection results will be recorded and signed by the contractor and the appropriate Government representative. Any item found not in working order, or not suitable for its intended purpose, will be returned to the government, with coordination between the contractor, contracting officer and PBO, using a DD Form 1149 or Standard Form 30. The contractor shall keep the inventory listing current throughout the life of the contract. STD: Unless otherwise directed by the Contracting Officer, the contractor shall conduct 100 percent transition-in and transition-out joint inventories of GFP listed on the PMS and APSR fiduciary account and incidental items not recorded as GFP that has been provided by the Government in accordance with DoDI 5000.64 Sec 4.12 and AR 710-2, DA PAM 710-2-1, and AR 735-5.AQL: At least 99% of the time, unless granted a waiver by the contracting officerSTD: The contractor will accept GFP IAW contracting officer requirements and provide documented proof of acceptance to the contracting officer. GFP will be issued using an NSN/LIN (NSNSN/NSLIN). It is the responsibility of the contractor to ensure GFP is accounted for on their approved PMS using the NSN/LIN (NSNSN/NSLIN) of the issued item(s). A contractor is allowed to use any approved process to facilitate control and safeguarding of GFP issued to contract employees including, but not limited to the use of a DA Form 2062 or inventory listing. Use of, and signature on, a DA Form 2062 or Inventory List (or future replacement document) will not constitute personal responsibility or liability to the signing individual.AQL: At least 95% of the time, unless granted a waiver by the contracting officerSTD: Contractor shall not accept property into Army inventory using a DD Form 250. Assets new to inventory will be accepted by an authorized government representative and then issued to contractor as GFP using processes IAW AR 735-5.AQL: At least 95% of the time, unless granted a waiver by the contracting officerSTD: The contractor shall attend transition-in and transition-out hand receipt holder meetings with the Property Book Officer (PBO), at the start of work and at completion or termination of this contract.AQL: 100% of the timeSTD: The contractor shall conduct a technical inspection of GFP issued during transition using TM 10/20 or commercial equipment operating or technical manuals to verify serviceability of equipment and identify all needed repair work broken into the following categories: ?Life–threatening violations, safety–threatening violations, and health–threatening violations of the referenced construction, fire safety, and occupational safety and health codes.?Restore to operational functionality for its intended purpose (fault identification IAW TM10/20 or commercial equivalent).?Other repairs required to comply with Theater specific standards.AQL: At least 95% of equipment is inspected, unless granted a waiver by the contracting officer09.05.02.02. Inventories Subsequent To Acceptance Inventory. Inventories can be directed by the contracting officer, or authorized representative, and will be conducted IAW AR 735-5 and PMS accountability records will be updated within seven calendar days. Updates to the OMS can be facilitated during the inventory.STD: The contractor shall prepare and retain inventory adjustment documents and a memorandum of inventory results and provide to the contracting officer (or authorized representative) within thirty (30) calendar days of inventory completion. Losses discovered during inventories will be reported to the contracting officer within 24 hours of discovery and follow stipulations outlined in FAR 52.245-1(f) (a) (vii).AQL: Inventory adjustment documents, memorandum of inventory results, and Losses discovered during inventories are submitted to the contracting officer within the suspense 95% of the timeSTD: Equipment found during inventory or incidental discovery that is not recorded on the PMS and/or APSR fiduciary account will be reported to the contracting officer and the PBO who manages the APSR fiduciary account within 24 hours. Items found on installation (FOI) will be secured as directed by the PBO who will determine the rightful owner. If the item is required for purposes of the contract, a justification memo will be submitted by the contractor to the contracting officer and, if approved and meets requirements as FOI, may be issued to the contractor as GFP.AQL: Equipment that is not recorded on the PMS and/or APSR fiduciary account is identified to the contracting officer and the PBO within the suspense 95% of the timeSTD: The contractor shall maintain durable / non-expendable and expendable shortage annexes for on all GFP in accordance with DA PAM 710-2-1.AQL: Shortage annexes are developed and maintained and are 95% accurate, when randomly requested for review. 09.05.02.03. Government Furnished Services. When available, the USG may furnish the following services, including but not limited to: emergency medical and rescue services, installation fire services, telecommunications, utilities, Radio frequency assignments, Equipment and Test, Measurement and Diagnostic Equipment (TMDE) Calibration Services, solid waste management, recycling, trash removal, custodial services, pest control services, grass cutting, snow removal, and GSA Vehicles. Government provided services are identified in technical exhibit C.4. of each task order.09.05.02.04. Government Furnished Supplies and Materials.When available, the Government may furnish government owned parts, supplies and materials to the contractor for use in the performance of this contract. Supplies and materials may include, but are not limited to, equipment repair parts and materials by granting the contractor access to Government supply systems copier machines and copier paper, automotive and equipment fuels and lubricants required for GFP, storage containers, tools, hand tools, special tools. Government provided services are identified in technical exhibit C.3. of each task order.09.05.02.05. Government Furnished Automated Information Systems (AIS). The contractor shall accept US Government provided Automated Information Systems (AIS) hardware, software, and access to web based systems without exception. Refusal to accept some or all of the hardware, software, and access to web based systems offered by the Government shall not relieve the contractor from contract performance requirements. The contractor shall only use US Government provided (AIS) hardware, software, and access to web based systems for the purposes described in the relevant paragraphs of this PWS. The contractor shall not mark, affix any decals, emblems or signs portraying the contractor's name on Government provided equipment, facilities or real property. The contractor shall not remove US Government provided (AIS) hardware from the Installation or other supported areas without written approval of the Contracting rmation Assurance (IA) Training: All Contractor personnel with access to Government automated information systems and networks shall successfully complete all required initial and annual IA awareness training as specified in AR 25-2 and as specified by the Government requiring activity. Training is available at : Contractor employees and subcontractor employees performing work under this contract/task order who have access to Government automated information systems and networks shall create a user account and profile in the Army Training and Certification Tracking System (ATCTS) website at , in the unit container managed by the COR. The contractor shall upload certificates of successful completion of IA training, Acceptable Use Policies (AUP), applicable baseline and computing environment certifications, and continuing professional education credits, as required by DoD 8570.01-M, to the ATCTS.AQL: Required documents uploaded upon contract start, and within 5 days of any changes to access. 09.05.02.06. Government Furnished Facilities and Real Property. The Government will provide the facilities, including installed equipment listed in technical exhibit C.2. Some facilities may be jointly occupied by contractor and Government personnel or other third party contractor personnel. The Government will provide a minimum of one marked set of on-hand keys and locks with keys, and when available, key depository containers (key boxes) for the security of GFE provided keys and locks. All keys and locks, less those required to be retained by the COR, will be provided during phase-in. The contractor will be liable for any and all costs necessary to secure the locks and keys compromised by any occurrence of lost, unauthorized use, or unauthorized duplication of keys. Duplication is not authorized unless approved by the Government. All keys shall be accounted for and controlled under Government established key and lock control procedures. The Government will provide parking areas for privately owned vehicles (POV). Contractor personnel shall comply with all local regulations and directives concerning POV traffic and parking. When operating on established IMCOM managed garrisons, the USG will provide preventive maintenance and repair of GFF in accordance with AR 420-1. When operating on established IMCOM managed garrisons, the contractor is directly responsible to coordinate for any and all facility repairs with the local DPW Work Order Section (emergency or normal work orders) for required repairs. When operating on established IMCOM managed garrisons, the contractor shall submit all other facility maintenance, repair, new construction, and major equipment installation requests using DA Form 4283 to the appropriate Facility Coordinator for processing. The contractor shall provide the name and telephone number of its designated point of contact that will be requesting repairs / opening work orders to the appropriate Facility Coordinator during the transition-in period. The contractor shall not make alterations to any GFF without the prior written approval of DPW. When operating on established IMCOM managed garrisons, the contractor shall establish and maintain an up-to-date GFF work order log on-site for each major functional area and equipment maintenance shop for all DPW work and service orders submitted. The contractor shall ensure the DPW work order logs contain the following information: work order number, date and time work order(s) submitted, name of person initiating work order(s), reason for work order(s), any follow-up data and date of work order closeout. The contractor will keep all areas controlled and occupied by the contractor neat and clean, and free of trash and debris. When not provided by the USG, the contractor will keep all areas controlled and occupied by the contractor neat and clean, free from over-grown vegetation, trash and debris. The contractor will be responsible for incidental grass (weed) trimming/mowing, and snow and ice removal from walkways and parking areas when not provided under the Directorate of Public Works (DPW).STD: The contractor will report to the COR(s) any occurrences of lost, unauthorized use, or unauthorized duplication of keys in the contractor possession and control within 24 hours of discovery.AQL: Notification IAW suspense 95% of the timeSTD: Key and Lock Control for AA&E will be in accordance with paragraphs 3-8 and 5-6 of AR 190-11 with Change 1. Other Security keys and locks will be controlled in accordance with paragraph D-6 and D-7 of Appendix D of AR 190-51 (Security of Unclassified Army Property -Sensitive and Non-sensitive).AQL: Key and Lock Control for AA&E is maintained IAW regulatory requirements 100% of the time.09.05.02.07. Incidental Property. Incidental property as described in FAR 45.000(b) (5)) will not be considered GFP unless deemed necessary with consensus between the contracting officer and the PBO managing the fiduciary record IAW AR 735-5 (get specific para from final AR 735-5). Incidental property can be annotated and monitored IAW PBO policy and IAW AR 735-5 (get specific para from final AR 735-5).09.05.02.08. Government Furnished Property Disposal. Unserviceable and non-repairable government furnished property to include, but not limited to, equipment, hand tools, tools, parts, scrap metals and materials shall be disposed of by the contractor in accordance with AR 710-2, AR 735-5, and current DLADS disposal guidelines after approval by the COR, appropriate contracting authority, or Plant Clearance Officer. The contractor shall not substantially modify, cannibalize, discard, or turn-in GFP without prior approval from the contracting officer, or authorized representative.STD: The contractor will notify the COR within five working days when any item of Government equipment can no longer accomplish its designed purpose. Reference: DOD 4160.21-M & DOD 4160.21-M-1.AQL: Notification IAW suspense 95% of the time09.06. Performance Management Review. The contractor shall coordinate with the contracting officer, the LOGCAP program office, and requiring activity/COR to schedule, and then participate in quarterly Performance Management Reviews (PMRs). Deliverable:CDRL: P-01- PMR PackageSection X - Technical ExhibitsTechnical Exhibit A.1. The Technical Exhibit A.1. Services Matrix provides the PWS menu of available services and indicates active service requirements by location. Technical Exhibit A.2. Site Maps, facility drawings and other applicable graphic representations.Technical Exhibit B. Contractor Personnel Security and Screening RequirementsTechnical Exhibit C. Government Furnished Property, Services, and density lists of facilities and equipment the contractor shall assume responsibility for.Technical Exhibit C.1. Listing of Government Furnished Facilities (GFF). The Government will furnish or make available facilities as described in Technical Exhibit C.1. Technical Exhibit C.2. Listing of Government Furnished Equipment (GFE). The Government will provide the Contractor equipment listed in Technical Exhibit C.2. Technical Exhibit C.3. Listing of Government Furnished Material (GFM)Technical Exhibit C.4. Listing of Government Furnished Services Support and TrainingTechnical Exhibit D. DefinitionsTechnical Exhibit E. ACRONYMSTechnical Exhibit F.1. Contract Data Requirements List (CDRL)Technical Exhibit F.2. USG Format for CDRLsTechnical Exhibit H.1 Performance Requirements Summary (PRS) and Acceptable Quality Level (AQL)Technical Exhibit H.2. PRS Supplement. Technical Exhibit H.2 provides supplements and exceptions to the Technical Exhibit H.1 Performance Requirements Summary (PRS). If there is no guidance in the H.2, then no supplemental requirement exists.Technical Exhibit I. Reference Documents. This Technical Exhibit contains a list of applicable reference documents. The Contractor shall reference the most current version of these publications. Where the publication requires action by a Government entity, and the role or function is being assumed by the Contractor, then the Contractor should read the requirement as being Contractor required. This Performance Work Statement is intended to satisfy the full range of military operations LOGCAP may be called upon to support, including non-contingent peacetime support to the force. Policy and guidance may differ between normal (non-contingent) sustainment and sustainment provided in operational environments; thus the contractor must consider the applicability of the guidance and apply the appropriate guidelines to the correct operational environment (for example contingency vs non-contingency). Websites where reference documents are available: (Engineering Doctrine) (Army Doctrine and Policy) (DoD Policy) (Joint Policy and Doctrine) (Guidance on Foreign Clearances) (International Agreements) (USAF Policy and Doctrine) (NATO STANAGs)Technical Exhibit J. Essential ServicesTechnical Exhibit K. Augmentation Tables.Technical Exhibit L.1. Facilities O&M. Technical Exhibit L.1 provides a listing of facilities the contractor is responsible for O&M.Technical Exhibit L.2. Equipment O&M. Technical Exhibit L.2 provides a listing of equipment the contractor is responsible for O&M.Technical Exhibit M. Health services Personnel Credentialing ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download