Partner Organization Setup-SNAPS



Texas Health and Human Services Commission

Enterprise Identity and Access Management

Partner Organization Setup, Change, or Removal Guide

Version 2.0b

08/26/2010

How do I add my organization’s information?

The Application Business owner or designee will contact the Enterprise Security Management Department (ESM) in writing to advise of any additions, changes, or deletions to Partner Organizations. The Business owner must provide the necessary data elements to create an organization profile in the HHS Enterprise Portal including the information related to the Approver role.

What are the necessary data elements to ADD my organization?

The following data elements are needed in this format order to set up a partner organization or change the existing information on a partner organization:

|ADD THE FOLLOWING ORGANIZATION |

|Attribute |Value |

|Partner Organization Name * | |

|Description (brief description of | |

|what the organization does) (255 | |

|characters max) | |

|Partner Organization Tax ID ( 9-digit | |

|FEIN) * | |

|Contact Name (person that can | |

|answer questions regarding access | |

|permissions) * | |

|Contact Email (full email address) * |Example: Jsmith@ |

|Contact Phone (full phone number + | |

|ext) * | |

|Target Application * |Example: CSIL, DADS Provider, EBT Archive System, Provider Inquiry Mail System, SASO, |

| |SNAPS, SAVERR Purged Inquiry |

|* denotes required information. |

( Please provide the information about the approver role in the next page when adding an organization.

Partner Organization Approver Role Information:

When requesting to ADD a new organization, it is required to supply the information regarding a person at the new organization that will be responsible for approving access to the application. At least one approver information is required to set up the organization; two is recommended to ensure timely provisioning of account access.

|Partner Employee (Approver #1) Information |

|User ID: |SYSTEM GENERATES |

|Prefix (Mr., Mrs., Ms., Dr., Rev.) |Example: Mr. |

|First Name *: |Example: John |

|Middle Name: |Example: Maynard |

|Last Name *: |Example: Keynes |

|Suffix (Jr., Sr., III.): | |

|Email Address *: | |

|Phone Number (xxx-xxx-xxxx) *: | |

|Fax Number: | |

|(Organization) Mailing address Ln1: | |

|(Organization) Mailing address Ln2: | |

|(Organization) Mailing City: | |

|(Organization) Mailing State: |Example: TX (state code) |

|(Organization) Mailing Zip Code: | |

| | |

|* denotes required information. |

|Partner Employee (Approver #2) Information (optional but recommended) |

|User ID: |SYSTEM GENERATES |

|Prefix (Mr., Mrs., Ms., Dr., Rev.) | |

|First Name *: | |

|Middle Name: | |

|Last Name *: | |

|Suffix (Jr., Sr., III.): | |

|Email Address *: | |

|Phone Number (xxx-xxx-xxxx) *: | |

|Fax Number: | |

|(Organization) Mailing address Ln1: | |

|(Organization) Mailing address Ln2: | |

|(Organization) Mailing City: | |

|(Organization) Mailing State: |Example: TX (state code) |

|(Organization) Mailing Zip Code: | |

| | |

|* denotes required information. |

How do I change the information related to my organization?

In the “Value” column indicate the information that you desire to change then enter “Change” in the corresponding “Action” column.

|CHANGE THE FOLLOWING ORGANIZATION INFORMATION |

|Attribute |Value |Action |

|Partner Organization Name | | |

|Description (brief description of | | |

|what the organization does) (255 | | |

|characters max) | | |

|Partner Organization Tax ID ( 9-digit | | |

|FEIN) | | |

|Contact Name (person that can | | |

|answer questions regarding access | | |

|permissions) | | |

|Contact Email (full email address) |Example: Jsmith@ | |

|Contact Phone (full phone number + | | |

|ext) | | |

|Target Application |Example: CSIL, DADS Provider, EBT Archive System, Provider Inquiry | |

| |Mail System, SASO, SNAPS, SAVERR Purged Inquiry | |

What are the necessary data elements to REMOVE my organization?

The following data elements are needed in this format in order to remove an existing partner organization:

|REMOVE THE FOLLOWING ORGANIZATION |

|Attribute |Value |

|Partner Organization Name | |

|Partner Organization Tax ID (9-digit FEIN) | |

|Reason for deletion: | |

Who do I need to contact to provide new or changed information?

Please supply requested information via email to: IdentityManagement@hhsc.state.tx.us

Make sure the subject line reads: Identity Management Provider information request

How long will my request take?

Requests are typically processed within 24 hours of receipt, however, given the volume of service requests this may take up to 48 hours.

How will I know when my organization is setup?

Someone from ESM will reply to the originator of the request (Business Owner) once the organization is established.

The requested Organization is setup, now what do I do?

Partner Employees belonging to the organization can now request access to the HHS Enterprise Portal. They must input the 9-digit FEIN to be associated with their organization. When the employee completes their request, an email is sent to the person identified as “Approver” instructing them to complete the request. Once Portal access request has been approved, the employee will receive a one-time password. The employee must then log-in and complete the registration process. Once this is completed, they may then request access to an application (i.e. SNAPS).

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