You’ll Walk Away with Tools That ... - Human Nature At Work
Dealing Effectively With Difficult—and Just Plain Different From You—PeopleDavid Lee, HumanNature@WorkJune 27th|? 9:00AM- 11:00PM | Westbrook, MaineWho at work do you find most challenging to work with?What if you didn't get triggered so easily by them, and...you were able to rise above their "difficultness" or just their being different from you, and respond effectively?What if you were able to communicate and work effectively with those people and with a wider range of personalities and generations than you currently do?What if everyone on your team, or in your organization was more skilled at connecting with and talking things over with people they find difficult or just different from them?That's what this 2 hour seminar is about.You’ll Walk Away with Tools That Will Enable You To:Become less reactive when dealing with people who see the world differently than you, and therefore reduce your stress level and the emotional wear and tear you feel from work.Find out where people who operate very differently than you are coming from rather than just try to “grin and bear it” because you “know you’re supposed to be more tolerant.” Feel more comfortable and confident bringing up issues that are bothering you rather than suffer in silence or…wait until you’ve “had it up to here” and have your anger and frustration lead you to bring it up in an unproductive way.Connect with people based on your similarities vs. always focusing on dealing with differences…and by doing so…become WAY more effective at dealing with people who up until now frustrate you and with whom you don’t communicate effectively.Help your team transcend their differences, unite on their similarities, and focus on the Big Picture.Note: The first 5 participants will get the audio recording of David’s Constructive Conversations seminar along with the handouts, which participants pay $259 to attend.About David Lee: David Lee is the founder of HumanNature@Work (). He is a consultant, speaker, trainer, and executive coach who has worked with organizations and presented at conferences throughout North America and Australia.David is the author of over 100 articles and book chapters on topics related to employee engagement, leadership development, and “how to have the conversations that get you the results you want.”Recently, his work has focused on the central role productive relationships and productive conversations have on business results, with this being the take away message:“Every better business result you want requires having a better conversation.”?Comments From Clients and Program Participants“David Lee’s presentation Transcending Differences … Generational or Otherwise was illuminating. David created energy in the room and artfully obtained 100% participation from our attorneys who found the program to be interesting and worthwhile. We definitely plan to invite David back to the firm.-- Jacqueline W. Rider, Esq., Verrill Dana LLP Partner, Diversity Chair ?“The value David provided our organization went far beyond the actual classroom experience. In addition to the wealth of information he provided during class, David provided a broad support system to further the development of our senior management team. Specific elements included working with the team to articulate a behavioral vision, one-on-one coaching, individualized professional development plans, and a variety of other support services that enabled us to build a culture of teamwork, accountability, and excellent customer service. While everyone says they will help you be more productive and get better results from your people, David is the only one I’ve worked with who really helps you get there.” - Eric Henry, CEO and CIO at Hershey Trust Company“I recently attended a meeting at which David Lee spoke about employee engagement and retention, and could not have been more impressed by his enthusiasm, subject matter expertise and ability to draw the audience into his topic.He is truly passionate about what he does, and it shows in his ability to engage participants across different levels of an organization, which made his seminar extend far beyond the bounds of a traditional presentation.He is a fantastic listener and is attuned to the interests and issues faced by his audience, quickly shifting gears to address individuals while still holding the attention of the larger group – no small task! His break-out sessions were also terrific; well executed and thoughtful, without seeming like run of the mill icebreakers. I could not recommend him more for a fun, innovative approach to employee onboarding and engagement!” – Sarah Canapari, Human Resources Generalist at Nixon Peabody LLP, MA“I saw David speak for the first time on employee engagement at the 2016 SHRM conference. It was one of the highlights of the conference for me, so I reached out to him to see if he could speak at the HR networking group I am president of (Association of Legal HR Managers). Once again, David did an outstanding job, and our group was very impressed with his presentation.” – Rachel Thater, Burns & Levinson LLP, Boston, MA“David is a consummate speaker, presenter, storyteller and, if ever there existed such a thing, a true ‘people whisperer’. I recently invested a vacation day off from work, to attend David’s presentation, Bring it On – How to Create a Resilient, Adaptable Workforce with a Can Do Spirit. David’s presentation was simply amazing, exceptional in practical content and useful takeaways, tools, and promised and delivered follow-up. I first met David at an HRASM meeting some years ago, and since then have had the good fortune to be the beneficiary of his wisdom as a client, and to attend, whenever and wherever I possibly can, his topical, relevant, informed, and evidence-based presentations. Kudos David on keeping it fresh, vital, and always highly relevant!” – Susan Soto, Woodfords Family Services, ME“David Lee’s presentation at the 2016 SHRM Conference Why Your Employee Engagement Survey Doesn’t Cut It: It’s Time to Customize the Employee Experience, was one of the best of the conference. I especially liked his ‘Help me, help you, help us’ approach to managers having engagement-building conversations with employees. Also, the fact that it was spiced up with up-to-date research and examples from the field made it both interesting and useful. Altogether, his presentation gave me a lot of valuable insights that I can use. I would definitely recommend Mr. Lee to any organization who wishes to keep learning HOW TO GROW THEIR PEOPLE.” – Naftali Tooly Ungar, founder, ZeOved, Israel“Your program on Constructive Conversations was THE most memorable seminar I’ve ever attended, and I’ve been to a lot of training and a lot of school. It amazed me how you engaged the audience for four hours without PowerPoint.” – Ingrid Lederman,? DDJ Capital Management, LLC, Waltham, MA “It’s an educational privilege and pleasure to learn from David Lee! When he’s presenting to audiences large and small his insights about workplace dynamics, leadership, and striving for our personal best resonate with everyone. David provides invaluable aha moments that translate into actionable takeaways. He always exceeds expectations, leaving participants wanting more. Equally impressive are David’s small group and team facilitation skills. Having participated in several of David’s sessions with my C-suite colleagues, I’ve witnessed David’s strong listening skills and ability to synthesize information and appropriately direct (and re-direct) conversations. Because he has the ability to build trust and rapport quickly, it affords him the necessary gateway for a deep dive into pertinent issues. His presence and unique coaching style lead to worthwhile learning for everyone. Five stars for David Lee!” – Lisa Drew McIlwain, MaineHealth, Portland, ME“David is an exceptional human being. I first met him in 2011, and I’ve been impressed ever since with his well-honed listening skills and the depth of his caring about others. These qualities make him a rarity among coaches, consultants and speakers. One of his greatest skills is his ability to facilitate better conversations between individuals in the workplace. His style is collaborative and warm. He draws people in and establishes trust quickly because they can instantly sense his authenticity. I love that his company is called “Human Nature@Work” because he truly understands humans and the type of leadership required to engage them and bring out their best efforts. David is a true professional and a joy to work with. I give him my highest recommendation!” – Meredith Bell, Performance Support Systems, Yorktown, VA?Related Articles and Videos by David LeeNote: If you printed out this document…the electronic version has clickable links for all.Articles8 Tips for Managers Who Want to Become Better at Coaching6 Ways That A Manager’s Constructive Feedback Can Go BadHow Managers Can ‘Clear the Air’ Effectively (and get employees to open up)How to Give Millennials Feedback They Want to Hear and UseHow to Stop Groundhog Day ConversationsHere’s What Happens When You Lead by ExampleLead Like Braveheart: How to Inspire Heroic Effort From Your EmployeesSix Ways to Help Your Employees Execute Your StrategyWhy Your Employees Are Just Not That Into You HYPERLINK "" How Managers Can Get Better Results by Asking Better Questions HYPERLINK "" How One Company Lost An “A” Player and What You Can Do to Avoid It HYPERLINK "" How to Keep Your Awesome Culture Awesome as Your Company GrowsYour Employees Need to Know You Can Handle the TruthAudio & Video“Let’s Talk for a Change!”: Courageous Conversations at Work –This is from a 75 minute conference presentation. It uses a personal example of a courageous conversation as the framework for discussing how to prepare the four parts of an effective conversation so you’re able to bring up a difficult issue without triggering defensiveness or combativeness.Webinar Recording on How to Deal with the Chronically Defensive Person—Click here for the post that includes the video.Registration FormRegistration InformationWhen: June 27th, 9AM-11AMWhere: Husson University, 340 County Rd, Westbrook, MaineFee: Early Bird Rate (until June 21st) $75, Late Bird Rate (after the 21st) $95Recording: The recording and workbook will be the same price as the in-person seminar. Please just indicate which you want.To Register: Fill out this form with a check or credit card information, call David Lee at 207-571-9898.Payment: Check enclosed (made out to HumanNature@Work) _____ Credit Card ______If CC, Number: _______________________________________________________________________Exp Date: _________ Security Code: ________ Name on Card: ____________________________Recording or Seminar? ____Name(s) ______________________________________________________________________________Employer: ____________________________________________________________________________Mailing Address: ______________________________________________________________________City, State, Zip Code: __________________________________________________________________Phone: _________________________________________ Email: ________________________________Confirmation with directions will be emailed to participantsQuestions about the program, bringing it in-house, or David Lee’s coaching and consulting services: call 207-571-9898 or email david@ ................
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