Introduction - University of Pittsburgh



9144001143000A Structured Method for Collaborative Decision-making in In-hospital Cardiac Telemetry Quality ImprovementbyVarun SharmaB.S., Pennsylvania State University, 2010Submitted to the Graduate Faculty ofDepartment of Health Policy and ManagementGraduate School of Public Health in partial fulfillment of the requirements for the degree ofMaster of Health AdministrationUniversity of Pittsburgh201500A Structured Method for Collaborative Decision-making in In-hospital Cardiac Telemetry Quality ImprovementbyVarun SharmaB.S., Pennsylvania State University, 2010Submitted to the Graduate Faculty ofDepartment of Health Policy and ManagementGraduate School of Public Health in partial fulfillment of the requirements for the degree ofMaster of Health AdministrationUniversity of Pittsburgh2015center301625UNIVERSITY OF PITTSBURGHGRADUATE SCHOOL OF PUBLIC HEALTHThis essay is submittedbyVarun SharmaonJune 29, 2015and approved byEssay Advisor:Nicholas Castle, PhD______________________________________Professor Department of Health Policy and ManagementGraduate School of Public HealthUniversity of PittsburghEssay Reader:Rosemary L. Hoffmann, RN, PhD______________________________________Associate ProfessorClinical Nurse Leader ProgramSchool of NursingUniversity of Pittsburgh00UNIVERSITY OF PITTSBURGHGRADUATE SCHOOL OF PUBLIC HEALTHThis essay is submittedbyVarun SharmaonJune 29, 2015and approved byEssay Advisor:Nicholas Castle, PhD______________________________________Professor Department of Health Policy and ManagementGraduate School of Public HealthUniversity of PittsburghEssay Reader:Rosemary L. Hoffmann, RN, PhD______________________________________Associate ProfessorClinical Nurse Leader ProgramSchool of NursingUniversity of Pittsburghcenter4648200Copyright ? by Varun Sharma201500Copyright ? by Varun Sharma2015ABSTRACTcenter-222250Nicholas Castle, PhDA Structured Method for Collaborative Decision-making in in-Hospital Cardiac Telemetry Quality Improvement Varun Sharma, MHAUniversity of Pittsburgh, 201500Nicholas Castle, PhDA Structured Method for Collaborative Decision-making in in-Hospital Cardiac Telemetry Quality Improvement Varun Sharma, MHAUniversity of Pittsburgh, 2015Telemetry is a hospital service which is delivered by many different hospital professionals acting in concert. These inter-connections challenge telemetry work designs to account for each actor’s role and his effect on the system. Other difficulties in designing safe, efficient telemetry arise from the nature of telemetry. The ergonomics of device interfaces and operational idiosyncrasies can contribute to the instability of systems when employees react to stresses by departing from the ideal protocol. If that occurs too frequently, organized quality improvement becomes necessary to resolve the aggregate uncertainty surrounding the structure-process relationship. Thus, an equilibrium may be restored between caregivers and hospital structures.A structured method is proposed to facilitate front-line employee participation in collaborative decision-making throughout all stages of quality improvement. Employees are encouraged to conduct improvements within a decision space between the minimum regulatory requirement (resource minimum) and break-even budget constraint (resource maximum.) Decision-making occurs in two stages after employees are grouped by department. A nominal group technique is conducted within departments to generate ideas. These are sent to the hospital level. There, a modified Delphi technique includes a representative from each department.After consensus has been established, the group delineates an implementation path consistent with its other needs. Because a larger number of employees has participated in their creation, the structures resulting from this improvement initiative are likely to decay more slowly. But once they do, there will be a need for further modifications. Then, formal and informal infrastructure for quality improvement collaboration will still exist.Non-profit healthcare organizations create quality improvement infrastructure with partial subsidization by the community. Thus, the opportunity cost in the marketplace must be outweighed by decision-making infrastructure’s benefits to the total welfare. These benefits range across subjective and objective dimensions. More individuals’ preferences may be addressed, increasing aggregate utility. If the breadth of data collection contributes to a net allocative efficiency, objective outcomes may improve in the furtherance of public health.TABLE OF CONTENTS TOC \o "2-4" \h \z \t "Heading 1,1,Appendix,1,Heading,1" preface PAGEREF _Toc424645678 \h ix1.0Introduction PAGEREF _Toc424645679 \h 11.1The Effects of Telemetry PAGEREF _Toc424645680 \h 11.2Quality Improvement PAGEREF _Toc424645681 \h 31.2.1Uncertainty in Quality Improvement PAGEREF _Toc424645682 \h 41.2.2Telemetry PAGEREF _Toc424645683 \h 51.2.3Quality Improvement in Telemetry PAGEREF _Toc424645684 \h 71.2.4Summary of Telemetry Quality Improvement Literature PAGEREF _Toc424645685 \h 121.2.5The Sociology of Telemetry Improvement PAGEREF _Toc424645686 \h 132.0Program PAGEREF _Toc424645687 \h 152.1Objective PAGEREF _Toc424645688 \h 152.2Rationale PAGEREF _Toc424645689 \h 152.3Content PAGEREF _Toc424645690 \h 172.3.1Education PAGEREF _Toc424645691 \h 172.3.1.1Basic Quality Improvement Terms PAGEREF _Toc424645692 \h 182.3.1.2Systems-thinking PAGEREF _Toc424645693 \h 192.3.2Structured decision-making PAGEREF _Toc424645694 \h 202.3.2.1Panel Selection and Weighting PAGEREF _Toc424645695 \h 202.3.2.2Nominal Group Technique PAGEREF _Toc424645696 \h 222.3.2.3Panel Voting PAGEREF _Toc424645697 \h 222.3.2.4Quality Improvement PAGEREF _Toc424645698 \h 233.0Conclusion PAGEREF _Toc424645699 \h 253.1real-world application PAGEREF _Toc424645700 \h 263.2Public Health Relevance PAGEREF _Toc424645701 \h 27Appendix A : AMERICAN HEART ASSOCIATION INDICATIONS FOR TELEMETRY PAGEREF _Toc424645702 \h 28Appendix B : FORMULAS FOR VOTE WEIGHTING PAGEREF _Toc424645703 \h 29appendix c: examples of program applications PAGEREF _Toc424645704 \h 30bibliography PAGEREF _Toc424645705 \h 31 List of figures TOC \h \z \c "Figure" Figure 1. 2004 Electrocardiography Guidelines PAGEREF _Toc424646104 \h 28prefaceI owe a debt of gratitude to my advisor and reader for this document. Drs. Nick Castle and Rose Hoffmann, respectively, devoted a significant amount of time and expertise to this ambitious project. More broadly, the entire faculty of the Graduate School of Public Health contributed by offering an eclectic education and being patient enough to indulge my inquisitive mind. But before I even set foot in this city, I had the good fortune of being indulged by two parents who lived as to ensure the success and happiness of the next generation. I have certainly received quite a bit of material support along the way, but it pales in comparison to the unspoken lessons I was lucky enough to collect from my role models. These are the most useful tools I have acquired thus far in the quest for future happiness.It seems fortuitous, then, that Pitt’s sample figure to help format this document was Guayasamin’s Mother and Son. The same inquisitive mind that was nurtured by my parents and indulged by my professors led me to a cursory Wikipedia search of Oswaldo Guayasamin. Per Wikipedia, Guayasamin’s “Chapel of Man” is meant to document the worst tendencies of human nature but also demonstrate humanity’s potential to achieve ascendancy. That innate contradiction is a fundamental truth of the human experience which the reader will recognize as he proceeds through this document. IntroductionDecisions made by hospital policymakers have appreciable consequences for the well-being of patients and success of employees. Since these decisions are made under uncertainty, there is some likelihood that a policy will have negative consequences after it is implemented. If negative consequences occur, they are usually addressed by quality improvement programs that introduce new uncertainty into the decision-making process. Because it is a wide-ranging hospital service which can strain caregivers and the subject of national expert recommendations, cardiac telemetry is used to illustrate decision-making in the field of hospital quality improvement. The implementation of these decisions requires coordination of caregivers, as well as other hospital professionals. Collaboration between these actors may allow them to use their diverse viewpoints to counteract the aggregate effects of predictive uncertainty and operational complexity. A model of collaborative decision-making is proposed with the aim of reducing cognitive bias and clarifying organizational preferences. The Effects of TelemetryCardiac telemetry comprises one of the predominant types of physiologic monitors in hospitals ADDIN EN.CITE <EndNote><Cite><Author>Konkani</Author><Year>2012</Year><RecNum>164</RecNum><DisplayText><style face="superscript">1</style></DisplayText><record><rec-number>164</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">164</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Konkani, Avinash</author><author>Oakley, Barbara</author></authors></contributors><titles><title>Noise in hospital intensive care units--a critical review of a critical topic: 1</title><secondary-title>Journal of critical care</secondary-title></titles><periodical><full-title>Journal of critical care</full-title></periodical><pages>522.e1</pages><volume>27</volume><number>5</number><keywords><keyword>Education</keyword><keyword>Intensive care</keyword><keyword>Methods</keyword><keyword>Nurses</keyword><keyword>Sound</keyword><keyword>Studies</keyword><keyword>Research</keyword><keyword>Medical technology</keyword><keyword>Hospitals</keyword></keywords><dates><year>2012</year></dates><pub-location>Philadelphia</pub-location><publisher>Elsevier Limited</publisher><isbn>0883-9441</isbn><urls><related-urls><url>. Monitor alarms became a widespread target of quality improvement efforts when the Joint Commission issued a Sentinel Event Alert (SEA.) That alert described instances when poor alarm design and inappropriate interaction with alarm systems delayed care of monitored patients. The SEA described patient outcomes ranging in severity from falls to cerebral anoxia ADDIN EN.CITE <EndNote><Cite><Year>2013</Year><RecNum>73</RecNum><DisplayText><style face="superscript">2</style></DisplayText><record><rec-number>73</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">73</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors></contributors><titles><title>Medical device alarm safety in hospitals</title><secondary-title>Sentinel Event Alert</secondary-title><alt-title>Sentinel event alert / Joint Commission on Accreditation of Healthcare Organizations</alt-title></titles><periodical><full-title>Sentinel Event Alert</full-title><abbr-1>Sentinel event alert / Joint Commission on Accreditation of Healthcare Organizations</abbr-1></periodical><alt-periodical><full-title>Sentinel Event Alert</full-title><abbr-1>Sentinel event alert / Joint Commission on Accreditation of Healthcare Organizations</abbr-1></alt-periodical><pages>1-3</pages><number>50</number><edition>2013/06/19</edition><keywords><keyword>*Clinical Alarms</keyword><keyword>*Equipment Safety</keyword><keyword>*Equipment and Supplies, Hospital</keyword><keyword>*Hospitals</keyword><keyword>Humans</keyword><keyword>Inservice Training</keyword><keyword>Joint Commission on Accreditation of Healthcare Organizations</keyword><keyword>Leadership</keyword><keyword>Medical Errors/*prevention &amp; control</keyword><keyword>Organizational Culture</keyword><keyword>*Patient Safety</keyword><keyword>United States</keyword></keywords><dates><year>2013</year><pub-dates><date>Apr 8</date></pub-dates></dates><accession-num>23767076</accession-num><urls></urls><remote-database-provider>Hsr</remote-database-provider><language>eng</language></record></Cite></EndNote>2. However, noise’s episodic effects are less common than its subacute effects on patients and chronic effects on employees. In a hospital environment which includes unfamiliar background noises punctuated by intermittent alarm noises and voices, patients may be unable to rest well. During waking hours in loud environments, increased heart rate and blood pressure results from autonomic arousalPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CYXNuZXI8L0F1dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxS

ZWNOdW0+MTU1PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

Mzwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjE1NTwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+MTU1PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9

IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1

dGhvcj5CYXNuZXIsIE1hdGhpYXM8L2F1dGhvcj48YXV0aG9yPkJhYmlzY2gsIFdvbGZnYW5nPC9h

dXRob3I+PGF1dGhvcj5EYXZpcywgQWRyaWFuPC9hdXRob3I+PGF1dGhvcj5CcmluaywgTWFyazwv

YXV0aG9yPjxhdXRob3I+Q2xhcmssIENoYXJsb3R0ZTwvYXV0aG9yPjxhdXRob3I+SmFuc3Nlbiwg

U2FiaW5lPC9hdXRob3I+PGF1dGhvcj5TdGFuc2ZlbGQsIFN0ZXBoZW48L2F1dGhvcj48L2F1dGhv

cnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXVkaXRvcnkgYW5kIG5vbi1hdWRpdG9y

eSBlZmZlY3RzIG9mIG5vaXNlIG9uIGhlYWx0aDwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5MYW5j

ZXQ8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5MYW5j

ZXQ8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xMzI1LTEzMzI8L3BhZ2VzPjx2b2x1

bWU+MzgzPC92b2x1bWU+PG51bWJlcj45OTI1PC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPkhl

YXJpbmcgTG9zcywgTm9pc2UtSW5kdWNlZCAtIGV0aW9sb2d5PC9rZXl3b3JkPjxrZXl3b3JkPk5v

aXNlLCBPY2N1cGF0aW9uYWwgLSBhZHZlcnNlIGVmZmVjdHM8L2tleXdvcmQ+PGtleXdvcmQ+SGVh

cmluZyBMb3NzLCBOb2lzZS1JbmR1Y2VkIC0gZGlhZ25vc2lzPC9rZXl3b3JkPjxrZXl3b3JkPkhl

YXJpbmcgTG9zcywgTm9pc2UtSW5kdWNlZCAtIHByZXZlbnRpb24gJmFtcDsgY29udHJvbDwva2V5

d29yZD48a2V5d29yZD5Db2duaXRpb24gRGlzb3JkZXJzIC0gZXRpb2xvZ3k8L2tleXdvcmQ+PGtl

eXdvcmQ+T2NjdXBhdGlvbmFsIEV4cG9zdXJlIC0gYWR2ZXJzZSBlZmZlY3RzPC9rZXl3b3JkPjxr

ZXl3b3JkPkNhcmRpb3Zhc2N1bGFyIERpc2Vhc2VzIC0gZXRpb2xvZ3k8L2tleXdvcmQ+PGtleXdv

cmQ+RW52aXJvbm1lbnRhbCBFeHBvc3VyZSAtIGFkdmVyc2UgZWZmZWN0czwva2V5d29yZD48a2V5

d29yZD5SaGluZW5jZXBoYWxvbjwva2V5d29yZD48a2V5d29yZD5EZXZlbG9wbWVudCBhbmQgcHJv

Z3Jlc3Npb248L2tleXdvcmQ+PGtleXdvcmQ+UmlzayBmYWN0b3JzPC9rZXl3b3JkPjxrZXl3b3Jk

PlBoeXNpb2xvZ2ljYWwgYXNwZWN0czwva2V5d29yZD48a2V5d29yZD5Ob2lzZTwva2V5d29yZD48

a2V5d29yZD5SZXNlYXJjaDwva2V5d29yZD48a2V5d29yZD5IZWFyaW5nIGxvc3M8L2tleXdvcmQ+

PGtleXdvcmQ+TW9ydGFsaXR5PC9rZXl3b3JkPjxrZXl3b3JkPk9jY3VwYXRpb25hbCBkaXNlYXNl

czwva2V5d29yZD48a2V5d29yZD5IZWFydCBhdHRhY2tzPC9rZXl3b3JkPjxrZXl3b3JkPlN0dWRp

ZXM8L2tleXdvcmQ+PGtleXdvcmQ+RGlzZWFzZSBwcmV2ZW50aW9uPC9rZXl3b3JkPjxrZXl3b3Jk

PkhlYXJpbmcgaW1wYWlybWVudDwva2V5d29yZD48a2V5d29yZD5DYXJkaW92YXNjdWxhciBkaXNl

YXNlPC9rZXl3b3JkPjxrZXl3b3JkPlB1YmxpYyBoZWFsdGg8L2tleXdvcmQ+PGtleXdvcmQ+SGVh

cmluZyBwcm90ZWN0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkJlaGF2aW9yPC9rZXl3b3JkPjxrZXl3

b3JkPk5vaXNlIGNvbnRyb2w8L2tleXdvcmQ+PGtleXdvcmQ+U2xlZXA8L2tleXdvcmQ+PGtleXdv

cmQ+U291bmQ8L2tleXdvcmQ+PGtleXdvcmQ+Tm9pc2UgcG9sbHV0aW9uPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMTQ8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPkVuZ2xh

bmQ8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkVsc2V2aWVyIEIuVjwvcHVibGlzaGVyPjxpc2Ju

PjAxNDAtNjczNjwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3Vt

bW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNd25WMDdUOE13RUQ0

aEJvU0VlQlFLNWFXTU1LU040emlKSjZnUUZVc25RT29XeGJFdEtwV2tGQmo0OTV5ZEIwMHBDMU1r

bjYzRU9mdS1PX3NlQU5UdmUtNktUT0NwWklvb0xSQmd1YWNra1FoVk9oSXB3b1dJTXJMaVpIbGJu

eFNVM0s2RnBKWGNzc2pNb2ZrQWdTZGdhSTdUNkdiLTVwb3lVdWE2dGFxcGdUSVpnZEhrMGhfNzQz

VnhrdGJsX1NlaVpfRFlORjRSZWgyaUhrVGRTUXVyVmlYMkVtUzEzU21YOEdtMEI3VUxnVTNqTkpX

dlRaVDE3N1NQXzU3dFB1eFc2cXN6TE5mYkFXeW92QU5iNC1xQ3ZnTTc1VEdnVTBZM0hVSXdORkVm

eGVMTFNYUHA1RVh1cG5WRDVVbmlGQnJicC1fS0tYS25qTW84Z3VmUl9kUGRnMXNWYW5BelB5YkV6

WlJHVXk2TEdJODFGenhrSXFWUkxIeVNjcU1SSWU5cDVqSEo0NWloTlNoUkktSlVjc0VDcFRJZmU5

SXViT0lYcUJOd2NHd1VCRnJoZERYcWRxR0laVWcwVTlSbkl0WXM3VUdfWmtreUxfTnhKR3NjMVFo

TkxBLVRTUTh1RGVPU2NnTE5mazZveWNsTDRwRDI0TmgyTUJzYTJaY3RVN3FXVXI5bmVVak5wRVRP

WmdsRlBjQm9VaDR4RkxzV21rR29JWmxhYnF3SFVXdVZOQjFNZnU4MkpaLS0yRHpmRkg4WVdxZW5m

Nzd0RExieGFSMkppSDhPbXgtTFQzVlJKdW45Qmh5bUNZdzwvdXJsPjwvcmVsYXRlZC11cmxzPjwv

dXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTAxNi9TMDE0MC02NzM2KDEzKTYxNjEz

LVg8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CYXNuZXI8L0F1dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxS

ZWNOdW0+MTU1PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

Mzwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjE1NTwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+MTU1PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9

IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1

dGhvcj5CYXNuZXIsIE1hdGhpYXM8L2F1dGhvcj48YXV0aG9yPkJhYmlzY2gsIFdvbGZnYW5nPC9h

dXRob3I+PGF1dGhvcj5EYXZpcywgQWRyaWFuPC9hdXRob3I+PGF1dGhvcj5CcmluaywgTWFyazwv

YXV0aG9yPjxhdXRob3I+Q2xhcmssIENoYXJsb3R0ZTwvYXV0aG9yPjxhdXRob3I+SmFuc3Nlbiwg

U2FiaW5lPC9hdXRob3I+PGF1dGhvcj5TdGFuc2ZlbGQsIFN0ZXBoZW48L2F1dGhvcj48L2F1dGhv

cnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXVkaXRvcnkgYW5kIG5vbi1hdWRpdG9y

eSBlZmZlY3RzIG9mIG5vaXNlIG9uIGhlYWx0aDwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5MYW5j

ZXQ8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5MYW5j

ZXQ8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xMzI1LTEzMzI8L3BhZ2VzPjx2b2x1

bWU+MzgzPC92b2x1bWU+PG51bWJlcj45OTI1PC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPkhl

YXJpbmcgTG9zcywgTm9pc2UtSW5kdWNlZCAtIGV0aW9sb2d5PC9rZXl3b3JkPjxrZXl3b3JkPk5v

aXNlLCBPY2N1cGF0aW9uYWwgLSBhZHZlcnNlIGVmZmVjdHM8L2tleXdvcmQ+PGtleXdvcmQ+SGVh

cmluZyBMb3NzLCBOb2lzZS1JbmR1Y2VkIC0gZGlhZ25vc2lzPC9rZXl3b3JkPjxrZXl3b3JkPkhl

YXJpbmcgTG9zcywgTm9pc2UtSW5kdWNlZCAtIHByZXZlbnRpb24gJmFtcDsgY29udHJvbDwva2V5

d29yZD48a2V5d29yZD5Db2duaXRpb24gRGlzb3JkZXJzIC0gZXRpb2xvZ3k8L2tleXdvcmQ+PGtl

eXdvcmQ+T2NjdXBhdGlvbmFsIEV4cG9zdXJlIC0gYWR2ZXJzZSBlZmZlY3RzPC9rZXl3b3JkPjxr

ZXl3b3JkPkNhcmRpb3Zhc2N1bGFyIERpc2Vhc2VzIC0gZXRpb2xvZ3k8L2tleXdvcmQ+PGtleXdv

cmQ+RW52aXJvbm1lbnRhbCBFeHBvc3VyZSAtIGFkdmVyc2UgZWZmZWN0czwva2V5d29yZD48a2V5

d29yZD5SaGluZW5jZXBoYWxvbjwva2V5d29yZD48a2V5d29yZD5EZXZlbG9wbWVudCBhbmQgcHJv

Z3Jlc3Npb248L2tleXdvcmQ+PGtleXdvcmQ+UmlzayBmYWN0b3JzPC9rZXl3b3JkPjxrZXl3b3Jk

PlBoeXNpb2xvZ2ljYWwgYXNwZWN0czwva2V5d29yZD48a2V5d29yZD5Ob2lzZTwva2V5d29yZD48

a2V5d29yZD5SZXNlYXJjaDwva2V5d29yZD48a2V5d29yZD5IZWFyaW5nIGxvc3M8L2tleXdvcmQ+

PGtleXdvcmQ+TW9ydGFsaXR5PC9rZXl3b3JkPjxrZXl3b3JkPk9jY3VwYXRpb25hbCBkaXNlYXNl

czwva2V5d29yZD48a2V5d29yZD5IZWFydCBhdHRhY2tzPC9rZXl3b3JkPjxrZXl3b3JkPlN0dWRp

ZXM8L2tleXdvcmQ+PGtleXdvcmQ+RGlzZWFzZSBwcmV2ZW50aW9uPC9rZXl3b3JkPjxrZXl3b3Jk

PkhlYXJpbmcgaW1wYWlybWVudDwva2V5d29yZD48a2V5d29yZD5DYXJkaW92YXNjdWxhciBkaXNl

YXNlPC9rZXl3b3JkPjxrZXl3b3JkPlB1YmxpYyBoZWFsdGg8L2tleXdvcmQ+PGtleXdvcmQ+SGVh

cmluZyBwcm90ZWN0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkJlaGF2aW9yPC9rZXl3b3JkPjxrZXl3

b3JkPk5vaXNlIGNvbnRyb2w8L2tleXdvcmQ+PGtleXdvcmQ+U2xlZXA8L2tleXdvcmQ+PGtleXdv

cmQ+U291bmQ8L2tleXdvcmQ+PGtleXdvcmQ+Tm9pc2UgcG9sbHV0aW9uPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMTQ8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPkVuZ2xh

bmQ8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkVsc2V2aWVyIEIuVjwvcHVibGlzaGVyPjxpc2Ju

PjAxNDAtNjczNjwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3Vt

bW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNd25WMDdUOE13RUQ0

aEJvU0VlQlFLNWFXTU1LU040emlKSjZnUUZVc25RT29XeGJFdEtwV2tGQmo0OTV5ZEIwMHBDMU1r

bjYzRU9mdS1PX3NlQU5UdmUtNktUT0NwWklvb0xSQmd1YWNra1FoVk9oSXB3b1dJTXJMaVpIbGJu

eFNVM0s2RnBKWGNzc2pNb2ZrQWdTZGdhSTdUNkdiLTVwb3lVdWE2dGFxcGdUSVpnZEhrMGhfNzQz

VnhrdGJsX1NlaVpfRFlORjRSZWgyaUhrVGRTUXVyVmlYMkVtUzEzU21YOEdtMEI3VUxnVTNqTkpX

dlRaVDE3N1NQXzU3dFB1eFc2cXN6TE5mYkFXeW92QU5iNC1xQ3ZnTTc1VEdnVTBZM0hVSXdORkVm

eGVMTFNYUHA1RVh1cG5WRDVVbmlGQnJicC1fS0tYS25qTW84Z3VmUl9kUGRnMXNWYW5BelB5YkV6

WlJHVXk2TEdJODFGenhrSXFWUkxIeVNjcU1SSWU5cDVqSEo0NWloTlNoUkktSlVjc0VDcFRJZmU5

SXViT0lYcUJOd2NHd1VCRnJoZERYcWRxR0laVWcwVTlSbkl0WXM3VUdfWmtreUxfTnhKR3NjMVFo

TkxBLVRTUTh1RGVPU2NnTE5mazZveWNsTDRwRDI0TmgyTUJzYTJaY3RVN3FXVXI5bmVVak5wRVRP

WmdsRlBjQm9VaDR4RkxzV21rR29JWmxhYnF3SFVXdVZOQjFNZnU4MkpaLS0yRHpmRkg4WVdxZW5m

Nzd0RExieGFSMkppSDhPbXgtTFQzVlJKdW45Qmh5bUNZdzwvdXJsPjwvcmVsYXRlZC11cmxzPjwv

dXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTAxNi9TMDE0MC02NzM2KDEzKTYxNjEz

LVg8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE.DATA 3. At night, this increased sympathetic tone predisposes patients to disruptions in sleep. Disruptions may occur with any type of stimulus, but the ambient stimuli most likely to wake patients are electronic alerts like beeping alarms and telephones ADDIN EN.CITE <EndNote><Cite><Author>Buxton</Author><Year>2012</Year><RecNum>153</RecNum><DisplayText><style face="superscript">4</style></DisplayText><record><rec-number>153</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">153</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Buxton, Orfeu M.</author><author>Ellenbogen, Jeffrey M.</author><author>Wei, Wang</author><author>Carballeira, Andy</author><author>O&apos;Connor, Shawn</author><author>Cooper, Dan</author><author>Gordhandas, Ankit J.</author><author>McKinney, Scott M.</author><author>Solet, Jo M.</author></authors></contributors><titles><title>Sleep Disruption due to Hospital Noises</title><secondary-title>Annals of Internal Medicine</secondary-title></titles><periodical><full-title>Annals of Internal Medicine</full-title></periodical><pages>170-179</pages><volume>157</volume><number>3</number><keywords><keyword>SLEEP -- Health aspects</keyword><keyword>SLEEP deprivation</keyword><keyword>AUDITORY adaptation</keyword><keyword>RAPID eye movement sleep</keyword><keyword>HEART rate monitoring</keyword><keyword>HIGHER nervous activity</keyword></keywords><dates><year>2012</year></dates><publisher>American College of Physicians</publisher><isbn>00034819</isbn><accession-num>78364745</accession-num><work-type>Article</work-type><urls><related-urls><url>. Even healthy persons report a decrease in subjective quality of sleep when critical care unit noises are played in the background during sleepPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CdXh0b248L0F1dGhvcj48WWVhcj4yMDEyPC9ZZWFyPjxS

ZWNOdW0+MTUzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

NCw1PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTUzPC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xNTM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFt

ZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48

YXV0aG9yPkJ1eHRvbiwgT3JmZXUgTS48L2F1dGhvcj48YXV0aG9yPkVsbGVuYm9nZW4sIEplZmZy

ZXkgTS48L2F1dGhvcj48YXV0aG9yPldlaSwgV2FuZzwvYXV0aG9yPjxhdXRob3I+Q2FyYmFsbGVp

cmEsIEFuZHk8L2F1dGhvcj48YXV0aG9yPk8mYXBvcztDb25ub3IsIFNoYXduPC9hdXRob3I+PGF1

dGhvcj5Db29wZXIsIERhbjwvYXV0aG9yPjxhdXRob3I+R29yZGhhbmRhcywgQW5raXQgSi48L2F1

dGhvcj48YXV0aG9yPk1jS2lubmV5LCBTY290dCBNLjwvYXV0aG9yPjxhdXRob3I+U29sZXQsIEpv

IE0uPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPlNsZWVw

IERpc3J1cHRpb24gZHVlIHRvIEhvc3BpdGFsIE5vaXNlczwvdGl0bGU+PHNlY29uZGFyeS10aXRs

ZT5Bbm5hbHMgb2YgSW50ZXJuYWwgTWVkaWNpbmU8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48

cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5Bbm5hbHMgb2YgSW50ZXJuYWwgTWVkaWNpbmU8L2Z1bGwt

dGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xNzAtMTc5PC9wYWdlcz48dm9sdW1lPjE1Nzwvdm9s

dW1lPjxudW1iZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5TTEVFUCAtLSBIZWFsdGgg

YXNwZWN0czwva2V5d29yZD48a2V5d29yZD5TTEVFUCBkZXByaXZhdGlvbjwva2V5d29yZD48a2V5

d29yZD5BVURJVE9SWSBhZGFwdGF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlJBUElEIGV5ZSBtb3Zl

bWVudCBzbGVlcDwva2V5d29yZD48a2V5d29yZD5IRUFSVCByYXRlIG1vbml0b3Jpbmc8L2tleXdv

cmQ+PGtleXdvcmQ+SElHSEVSIG5lcnZvdXMgYWN0aXZpdHk8L2tleXdvcmQ+PC9rZXl3b3Jkcz48

ZGF0ZXM+PHllYXI+MjAxMjwveWVhcj48L2RhdGVzPjxwdWJsaXNoZXI+QW1lcmljYW4gQ29sbGVn

ZSBvZiBQaHlzaWNpYW5zPC9wdWJsaXNoZXI+PGlzYm4+MDAwMzQ4MTk8L2lzYm4+PGFjY2Vzc2lv

bi1udW0+NzgzNjQ3NDU8L2FjY2Vzc2lvbi1udW0+PHdvcmstdHlwZT5BcnRpY2xlPC93b3JrLXR5

cGU+PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9zZWFyY2guZWJzY29ob3N0LmNvbS9s

b2dpbi5hc3B4P2RpcmVjdD10cnVlJmFtcDtkYj1hcGgmYW1wO0FOPTc4MzY0NzQ1JmFtcDtzaXRl

PWVob3N0LWxpdmU8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PHJlbW90ZS1kYXRhYmFzZS1u

YW1lPmFwaDwvcmVtb3RlLWRhdGFiYXNlLW5hbWU+PHJlbW90ZS1kYXRhYmFzZS1wcm92aWRlcj5F

QlNDT2hvc3Q8L3JlbW90ZS1kYXRhYmFzZS1wcm92aWRlcj48L3JlY29yZD48L0NpdGU+PENpdGU+

PEF1dGhvcj5Ub3BmPC9BdXRob3I+PFllYXI+MTk5NjwvWWVhcj48UmVjTnVtPjE1NDwvUmVjTnVt

PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTU0PC9yZWMtbnVtYmVyPjxmb3JlaWduLWtleXM+PGtleSBh

cHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5dnR4d2ZhOTV3d2UwcnM5Ij4xNTQ8

L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwv

cmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9yPlRvcGYsIE1hcmdhcmV0PC9h

dXRob3I+PGF1dGhvcj5Cb29rbWFuLCBNYXJnYXJldDwvYXV0aG9yPjxhdXRob3I+QXJhbmQsIERv

bm5hPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPkVmZmVj

dHMgb2YgY3JpdGljYWwgY2FyZSB1bml0IG5vaXNlIG9uIHRoZSBzdWJqZWN0aXZlIHF1YWxpdHkg

b2Ygc2xlZXA8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Sm91cm5hbCBvZiBBZHZhbmNlZCBOdXJz

aW5nPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Sm91

cm5hbCBvZiBhZHZhbmNlZCBudXJzaW5nPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+

NTQ1LTU1MTwvcGFnZXM+PHZvbHVtZT4yNDwvdm9sdW1lPjxudW1iZXI+MzwvbnVtYmVyPjxrZXl3

b3Jkcz48a2V5d29yZD5JTlRFTlNJVkUgY2FyZSB1bml0czwva2V5d29yZD48a2V5d29yZD5OT0lT

RTwva2V5d29yZD48a2V5d29yZD5TTEVFUDwva2V5d29yZD48a2V5d29yZD5TRUxGLWV2YWx1YXRp

b248L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MTk5NjwveWVhcj48L2RhdGVzPjxw

dWJsaXNoZXI+V2lsZXktQmxhY2t3ZWxsPC9wdWJsaXNoZXI+PGlzYm4+MDMwOTI0MDI8L2lzYm4+

PGFjY2Vzc2lvbi1udW0+ODU0MjcxNDwvYWNjZXNzaW9uLW51bT48d29yay10eXBlPkFydGljbGU8

L3dvcmstdHlwZT48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3NlYXJjaC5lYnNjb2hv

c3QuY29tL2xvZ2luLmFzcHg/ZGlyZWN0PXRydWUmYW1wO2RiPWFwaCZhbXA7QU49ODU0MjcxNCZh

bXA7c2l0ZT1laG9zdC1saXZlPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmlj

LXJlc291cmNlLW51bT4xMC4xMTExLzEzNjUtMjY0OC5lcDg1NDI3MTQ8L2VsZWN0cm9uaWMtcmVz

b3VyY2UtbnVtPjxyZW1vdGUtZGF0YWJhc2UtbmFtZT5hcGg8L3JlbW90ZS1kYXRhYmFzZS1uYW1l

PjxyZW1vdGUtZGF0YWJhc2UtcHJvdmlkZXI+RUJTQ09ob3N0PC9yZW1vdGUtZGF0YWJhc2UtcHJv

dmlkZXI+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CdXh0b248L0F1dGhvcj48WWVhcj4yMDEyPC9ZZWFyPjxS

ZWNOdW0+MTUzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

NCw1PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTUzPC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xNTM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFt

ZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48

YXV0aG9yPkJ1eHRvbiwgT3JmZXUgTS48L2F1dGhvcj48YXV0aG9yPkVsbGVuYm9nZW4sIEplZmZy

ZXkgTS48L2F1dGhvcj48YXV0aG9yPldlaSwgV2FuZzwvYXV0aG9yPjxhdXRob3I+Q2FyYmFsbGVp

cmEsIEFuZHk8L2F1dGhvcj48YXV0aG9yPk8mYXBvcztDb25ub3IsIFNoYXduPC9hdXRob3I+PGF1

dGhvcj5Db29wZXIsIERhbjwvYXV0aG9yPjxhdXRob3I+R29yZGhhbmRhcywgQW5raXQgSi48L2F1

dGhvcj48YXV0aG9yPk1jS2lubmV5LCBTY290dCBNLjwvYXV0aG9yPjxhdXRob3I+U29sZXQsIEpv

IE0uPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPlNsZWVw

IERpc3J1cHRpb24gZHVlIHRvIEhvc3BpdGFsIE5vaXNlczwvdGl0bGU+PHNlY29uZGFyeS10aXRs

ZT5Bbm5hbHMgb2YgSW50ZXJuYWwgTWVkaWNpbmU8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48

cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5Bbm5hbHMgb2YgSW50ZXJuYWwgTWVkaWNpbmU8L2Z1bGwt

dGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xNzAtMTc5PC9wYWdlcz48dm9sdW1lPjE1Nzwvdm9s

dW1lPjxudW1iZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5TTEVFUCAtLSBIZWFsdGgg

YXNwZWN0czwva2V5d29yZD48a2V5d29yZD5TTEVFUCBkZXByaXZhdGlvbjwva2V5d29yZD48a2V5

d29yZD5BVURJVE9SWSBhZGFwdGF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlJBUElEIGV5ZSBtb3Zl

bWVudCBzbGVlcDwva2V5d29yZD48a2V5d29yZD5IRUFSVCByYXRlIG1vbml0b3Jpbmc8L2tleXdv

cmQ+PGtleXdvcmQ+SElHSEVSIG5lcnZvdXMgYWN0aXZpdHk8L2tleXdvcmQ+PC9rZXl3b3Jkcz48

ZGF0ZXM+PHllYXI+MjAxMjwveWVhcj48L2RhdGVzPjxwdWJsaXNoZXI+QW1lcmljYW4gQ29sbGVn

ZSBvZiBQaHlzaWNpYW5zPC9wdWJsaXNoZXI+PGlzYm4+MDAwMzQ4MTk8L2lzYm4+PGFjY2Vzc2lv

bi1udW0+NzgzNjQ3NDU8L2FjY2Vzc2lvbi1udW0+PHdvcmstdHlwZT5BcnRpY2xlPC93b3JrLXR5

cGU+PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9zZWFyY2guZWJzY29ob3N0LmNvbS9s

b2dpbi5hc3B4P2RpcmVjdD10cnVlJmFtcDtkYj1hcGgmYW1wO0FOPTc4MzY0NzQ1JmFtcDtzaXRl

PWVob3N0LWxpdmU8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PHJlbW90ZS1kYXRhYmFzZS1u

YW1lPmFwaDwvcmVtb3RlLWRhdGFiYXNlLW5hbWU+PHJlbW90ZS1kYXRhYmFzZS1wcm92aWRlcj5F

QlNDT2hvc3Q8L3JlbW90ZS1kYXRhYmFzZS1wcm92aWRlcj48L3JlY29yZD48L0NpdGU+PENpdGU+

PEF1dGhvcj5Ub3BmPC9BdXRob3I+PFllYXI+MTk5NjwvWWVhcj48UmVjTnVtPjE1NDwvUmVjTnVt

PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTU0PC9yZWMtbnVtYmVyPjxmb3JlaWduLWtleXM+PGtleSBh

cHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5dnR4d2ZhOTV3d2UwcnM5Ij4xNTQ8

L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwv

cmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9yPlRvcGYsIE1hcmdhcmV0PC9h

dXRob3I+PGF1dGhvcj5Cb29rbWFuLCBNYXJnYXJldDwvYXV0aG9yPjxhdXRob3I+QXJhbmQsIERv

bm5hPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPkVmZmVj

dHMgb2YgY3JpdGljYWwgY2FyZSB1bml0IG5vaXNlIG9uIHRoZSBzdWJqZWN0aXZlIHF1YWxpdHkg

b2Ygc2xlZXA8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Sm91cm5hbCBvZiBBZHZhbmNlZCBOdXJz

aW5nPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Sm91

cm5hbCBvZiBhZHZhbmNlZCBudXJzaW5nPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+

NTQ1LTU1MTwvcGFnZXM+PHZvbHVtZT4yNDwvdm9sdW1lPjxudW1iZXI+MzwvbnVtYmVyPjxrZXl3

b3Jkcz48a2V5d29yZD5JTlRFTlNJVkUgY2FyZSB1bml0czwva2V5d29yZD48a2V5d29yZD5OT0lT

RTwva2V5d29yZD48a2V5d29yZD5TTEVFUDwva2V5d29yZD48a2V5d29yZD5TRUxGLWV2YWx1YXRp

b248L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MTk5NjwveWVhcj48L2RhdGVzPjxw

dWJsaXNoZXI+V2lsZXktQmxhY2t3ZWxsPC9wdWJsaXNoZXI+PGlzYm4+MDMwOTI0MDI8L2lzYm4+

PGFjY2Vzc2lvbi1udW0+ODU0MjcxNDwvYWNjZXNzaW9uLW51bT48d29yay10eXBlPkFydGljbGU8

L3dvcmstdHlwZT48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3NlYXJjaC5lYnNjb2hv

c3QuY29tL2xvZ2luLmFzcHg/ZGlyZWN0PXRydWUmYW1wO2RiPWFwaCZhbXA7QU49ODU0MjcxNCZh

bXA7c2l0ZT1laG9zdC1saXZlPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmlj

LXJlc291cmNlLW51bT4xMC4xMTExLzEzNjUtMjY0OC5lcDg1NDI3MTQ8L2VsZWN0cm9uaWMtcmVz

b3VyY2UtbnVtPjxyZW1vdGUtZGF0YWJhc2UtbmFtZT5hcGg8L3JlbW90ZS1kYXRhYmFzZS1uYW1l

PjxyZW1vdGUtZGF0YWJhc2UtcHJvdmlkZXI+RUJTQ09ob3N0PC9yZW1vdGUtZGF0YWJhc2UtcHJv

dmlkZXI+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE.DATA 4,5.However, this experimental result should be interpreted in context. Stress is a subjective psychological response to noise, so all patients are not equally likely to feel stressed by the same stimulusPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5VPC9BdXRob3I+PFllYXI+MTk5NTwvWWVhcj48UmVjTnVt

PjE3MTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjY8L3N0

eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNzE8L3JlYy1udW1iZXI+PGZv

cmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2dHh3

ZmE5NXd3ZTByczkiPjE3MTwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJKb3Vy

bmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRob3I+

VSwgTGFuZHN0csO2bTwvYXV0aG9yPjxhdXRob3I+QSwgS2plbGxiZXJnPC9hdXRob3I+PGF1dGhv

cj5NLCBCeXN0csO2bTwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0

aXRsZT5BY2NlcHRhYmxlIGxldmVscyBvZiB0b25hbCBhbmQgYnJvYWQtYmFuZCByZXBldGl0aXZl

IGFuZCBjb250aW51b3VzIHNvdW5kcyBkdXJpbmcgdGhlIHBlcmZvcm1hbmNlIG9mIG5vbmF1ZGl0

b3J5IHRhc2tzPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPlBlcmNlcHR1YWwgYW5kIG1vdG9yIHNr

aWxsczwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlBl

cmNlcHR1YWwgYW5kIG1vdG9yIHNraWxsczwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2Vz

PjgwMy04MTY8L3BhZ2VzPjx2b2x1bWU+ODE8L3ZvbHVtZT48bnVtYmVyPjMgUHQgMTwvbnVtYmVy

PjxrZXl3b3Jkcz48a2V5d29yZD5IdW1hbjwva2V5d29yZD48a2V5d29yZD5QaXRjaCBQZXJjZXB0

aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlNvdW5kIFNwZWN0cm9ncmFwaHk8L2tleXdvcmQ+PGtleXdv

cmQ+UHJvYmxlbSBTb2x2aW5nPC9rZXl3b3JkPjxrZXl3b3JkPkFkdWx0PC9rZXl3b3JkPjxrZXl3

b3JkPk5vaXNlPC9rZXl3b3JkPjxrZXl3b3JkPkxvdWRuZXNzIFBlcmNlcHRpb248L2tleXdvcmQ+

PGtleXdvcmQ+QWNvdXN0aWMgU3RpbXVsYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+QWRvbGVzY2Vu

dDwva2V5d29yZD48a2V5d29yZD5BdHRlbnRpb248L2tleXdvcmQ+PGtleXdvcmQ+RmVtYWxlPC9r

ZXl3b3JkPjxrZXl3b3JkPk1hbGU8L2tleXdvcmQ+PGtleXdvcmQ+UmVhY3Rpb24gVGltZTwva2V5

d29yZD48a2V5d29yZD5Ob2lzZSAtIGFkdmVyc2UgZWZmZWN0czwva2V5d29yZD48a2V5d29yZD5T

b3VuZDwva2V5d29yZD48a2V5d29yZD5Ccm9hZGJhbmQgdHJhbnNtaXNzaW9uPC9rZXl3b3JkPjxr

ZXl3b3JkPkVsZWN0cm9tYWduZXRpYyBub2lzZTwva2V5d29yZD48a2V5d29yZD5Qc3ljaG9sb2dp

Y2FsIGFzcGVjdHM8L2tleXdvcmQ+PGtleXdvcmQ+U3RpbXVsdXMgaW50ZW5zaXR5PC9rZXl3b3Jk

PjxrZXl3b3JkPkF1ZGl0b3J5IHN0aW11bGk8L2tleXdvcmQ+PGtleXdvcmQ+Tm9pc2UvUHN5Y2hv

bG9naWNhbCBlZmZlY3RzPC9rZXl3b3JkPjxrZXl3b3JkPkludGVyZmVyZW5jZSAoUHN5Y2hvbG9n

eSk8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MTk5NTwveWVhcj48L2RhdGVzPjxw

dWItbG9jYXRpb24+VU5JVEVEIFNUQVRFUzwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+QW1tb25z

IFNjaWVudGlmaWMsIEx0ZDwvcHVibGlzaGVyPjxpc2JuPjAwMzEtNTEyNTwvaXNibj48dXJscz48

cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29t

LzIuMC4wL2xpbmsvMC9lTHZIQ1hNd2xWM2RiNXN3RUxlbVB2VmxuNjNHdW1sLTNrUUd0c0hta1NS

a2lkWkJ4TWVrUFZtMk1WSzFObzNhYk5MLS1fbWdRV3ZhaC0wTnNIVEFuWDBmdnZQdkVLSmtFdmdI

T3FGemxzTHExdWxDYmFsT1NHQzBOZ2w0RHgweHJNZlZfcnZJOHVPakNYM0M0dmpUOXVvV1R0aEZF

eEZPNkVUMFFKX095NEN1RGVYbjVhaUVJYzRaRUJsRDM5bTBhRWhvUGs3aFFjcjVubzA2MU5RSF9t

ZHZoeGJQMEw1aFV3X1hkTkZlamFlcEg4STdfc3RmUFVkUDd6eFNuQTVUNkFWNllqY3YwZkdvR0gt

X1FyX1MyU3hiMS1uMFBNUG4wTFN6d3NVQzF3Q2lpOU44anFkbGtjNzlLVnlXMlRxclZfWHFXOWFQ

eklxOFh1Vk4wVlM0S3BwOFh1RjVBLVVYdUY1bWVKMlZMZ1Q5Q3QxeGdGN3U2RG52dEM3Szc3aE9x

eV9WQ1dvV1dUMWItbmY5R254REloTDdSQlBMV2gwcHk1U0tncmdUN281VHBsWG9IblpXSkNib3JH

TFdVTVZkV082V3YyWXR0eUhYRmh3WGVvcU9OdGNiLXhyaGxyTEVFR3NUSHJRTThNT0ZEcld5cEFX

a2lTUTBIbnBfWDJSeWUzRXRmN2dZTzRpRTAxa2s4dENIdlF6bGRnRHVrQzdnQVc1THgyMEozSllp

bEZRNmJudm9GS1FzWVZIdmJwU1JJUWZMVFVJUG5lM2xMcFdHelNlenU1VWlnbngxekQxME1vNjJs

NWZTaFpJUlpUeHc1SVlwTXI1WnhMRmdsTF81bjQ4NlE4ZjktZm0tZHVZdE90cmRfTFR2QmdqZVBf

Rmc4S1E8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVt

PjEwLjI0NjYvcG1zLjE5OTUuODEuMy44MDM8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVj

b3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5VPC9BdXRob3I+PFllYXI+MTk5NTwvWWVhcj48UmVjTnVt

PjE3MTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjY8L3N0

eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNzE8L3JlYy1udW1iZXI+PGZv

cmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2dHh3

ZmE5NXd3ZTByczkiPjE3MTwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJKb3Vy

bmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRob3I+

VSwgTGFuZHN0csO2bTwvYXV0aG9yPjxhdXRob3I+QSwgS2plbGxiZXJnPC9hdXRob3I+PGF1dGhv

cj5NLCBCeXN0csO2bTwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0

aXRsZT5BY2NlcHRhYmxlIGxldmVscyBvZiB0b25hbCBhbmQgYnJvYWQtYmFuZCByZXBldGl0aXZl

IGFuZCBjb250aW51b3VzIHNvdW5kcyBkdXJpbmcgdGhlIHBlcmZvcm1hbmNlIG9mIG5vbmF1ZGl0

b3J5IHRhc2tzPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPlBlcmNlcHR1YWwgYW5kIG1vdG9yIHNr

aWxsczwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlBl

cmNlcHR1YWwgYW5kIG1vdG9yIHNraWxsczwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2Vz

PjgwMy04MTY8L3BhZ2VzPjx2b2x1bWU+ODE8L3ZvbHVtZT48bnVtYmVyPjMgUHQgMTwvbnVtYmVy

PjxrZXl3b3Jkcz48a2V5d29yZD5IdW1hbjwva2V5d29yZD48a2V5d29yZD5QaXRjaCBQZXJjZXB0

aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlNvdW5kIFNwZWN0cm9ncmFwaHk8L2tleXdvcmQ+PGtleXdv

cmQ+UHJvYmxlbSBTb2x2aW5nPC9rZXl3b3JkPjxrZXl3b3JkPkFkdWx0PC9rZXl3b3JkPjxrZXl3

b3JkPk5vaXNlPC9rZXl3b3JkPjxrZXl3b3JkPkxvdWRuZXNzIFBlcmNlcHRpb248L2tleXdvcmQ+

PGtleXdvcmQ+QWNvdXN0aWMgU3RpbXVsYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+QWRvbGVzY2Vu

dDwva2V5d29yZD48a2V5d29yZD5BdHRlbnRpb248L2tleXdvcmQ+PGtleXdvcmQ+RmVtYWxlPC9r

ZXl3b3JkPjxrZXl3b3JkPk1hbGU8L2tleXdvcmQ+PGtleXdvcmQ+UmVhY3Rpb24gVGltZTwva2V5

d29yZD48a2V5d29yZD5Ob2lzZSAtIGFkdmVyc2UgZWZmZWN0czwva2V5d29yZD48a2V5d29yZD5T

b3VuZDwva2V5d29yZD48a2V5d29yZD5Ccm9hZGJhbmQgdHJhbnNtaXNzaW9uPC9rZXl3b3JkPjxr

ZXl3b3JkPkVsZWN0cm9tYWduZXRpYyBub2lzZTwva2V5d29yZD48a2V5d29yZD5Qc3ljaG9sb2dp

Y2FsIGFzcGVjdHM8L2tleXdvcmQ+PGtleXdvcmQ+U3RpbXVsdXMgaW50ZW5zaXR5PC9rZXl3b3Jk

PjxrZXl3b3JkPkF1ZGl0b3J5IHN0aW11bGk8L2tleXdvcmQ+PGtleXdvcmQ+Tm9pc2UvUHN5Y2hv

bG9naWNhbCBlZmZlY3RzPC9rZXl3b3JkPjxrZXl3b3JkPkludGVyZmVyZW5jZSAoUHN5Y2hvbG9n

eSk8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MTk5NTwveWVhcj48L2RhdGVzPjxw

dWItbG9jYXRpb24+VU5JVEVEIFNUQVRFUzwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+QW1tb25z

IFNjaWVudGlmaWMsIEx0ZDwvcHVibGlzaGVyPjxpc2JuPjAwMzEtNTEyNTwvaXNibj48dXJscz48

cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29t

LzIuMC4wL2xpbmsvMC9lTHZIQ1hNd2xWM2RiNXN3RUxlbVB2VmxuNjNHdW1sLTNrUUd0c0hta1NS

a2lkWkJ4TWVrUFZtMk1WSzFObzNhYk5MLS1fbWdRV3ZhaC0wTnNIVEFuWDBmdnZQdkVLSmtFdmdI

T3FGemxzTHExdWxDYmFsT1NHQzBOZ2w0RHgweHJNZlZfcnZJOHVPakNYM0M0dmpUOXVvV1R0aEZF

eEZPNkVUMFFKX095NEN1RGVYbjVhaUVJYzRaRUJsRDM5bTBhRWhvUGs3aFFjcjVubzA2MU5RSF9t

ZHZoeGJQMEw1aFV3X1hkTkZlamFlcEg4STdfc3RmUFVkUDd6eFNuQTVUNkFWNllqY3YwZkdvR0gt

X1FyX1MyU3hiMS1uMFBNUG4wTFN6d3NVQzF3Q2lpOU44anFkbGtjNzlLVnlXMlRxclZfWHFXOWFQ

eklxOFh1Vk4wVlM0S3BwOFh1RjVBLVVYdUY1bWVKMlZMZ1Q5Q3QxeGdGN3U2RG52dEM3Szc3aE9x

eV9WQ1dvV1dUMWItbmY5R254REloTDdSQlBMV2gwcHk1U0tncmdUN281VHBsWG9IblpXSkNib3JH

TFdVTVZkV082V3YyWXR0eUhYRmh3WGVvcU9OdGNiLXhyaGxyTEVFR3NUSHJRTThNT0ZEcld5cEFX

a2lTUTBIbnBfWDJSeWUzRXRmN2dZTzRpRTAxa2s4dENIdlF6bGRnRHVrQzdnQVc1THgyMEozSllp

bEZRNmJudm9GS1FzWVZIdmJwU1JJUWZMVFVJUG5lM2xMcFdHelNlenU1VWlnbngxekQxME1vNjJs

NWZTaFpJUlpUeHc1SVlwTXI1WnhMRmdsTF81bjQ4NlE4ZjktZm0tZHVZdE90cmRfTFR2QmdqZVBf

Rmc4S1E8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVt

PjEwLjI0NjYvcG1zLjE5OTUuODEuMy44MDM8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVj

b3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE.DATA 6. Patients with noise sensitivityPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Ub3BmPC9BdXRob3I+PFllYXI+MTk4NTwvWWVhcj48UmVj

TnVtPjE1MjwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjc8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNTI8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjE1Mjwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJK

b3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRo

b3I+VG9wZiwgTWFyZ2FyZXQ8L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PGF1dGgt

YWRkcmVzcz5VIENhbGlmb3JuaWEgQ3RyIGZvciB0aGUgSGVhbHRoIFNjaWVuY2VzLCBTY2hvb2wg

b2YgTnVyc2luZywgTG9zIEFuZ2VsZXM8L2F1dGgtYWRkcmVzcz48dGl0bGVzPjx0aXRsZT5QZXJz

b25hbCBhbmQgZW52aXJvbm1lbnRhbCBwcmVkaWN0b3JzIG9mIHBhdGllbnQgZGlzdHVyYmFuY2Ug

ZHVlIHRvIGhvc3BpdGFsIG5vaXNlPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkpvdXJuYWwgb2Yg

QXBwbGllZCBQc3ljaG9sb2d5PC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+

PGZ1bGwtdGl0bGU+Sm91cm5hbCBvZiBBcHBsaWVkIFBzeWNob2xvZ3k8L2Z1bGwtdGl0bGU+PC9w

ZXJpb2RpY2FsPjxwYWdlcz4yMi0yODwvcGFnZXM+PHZvbHVtZT43MDwvdm9sdW1lPjxudW1iZXI+

MTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5zZW5zaXRpdml0eSB0byAmYW1wOyBvYmplY3Rp

dmUgbWVhc3VyZSBvZiBub2lzZSwgcHJlZGljdGlvbiBvZiBkaXN0dXJiYW5jZSBkdWUgdG8gaG9z

cGl0YWwgbm9pc2UsIG1hbGUgcG9zdG9wZXJhdGl2ZSBWQSBwYXRpZW50czwva2V5d29yZD48a2V5

d29yZD5Qc3ljaG9sb2d5PC9rZXl3b3JkPjxrZXl3b3JkPkh1bWFuPC9rZXl3b3JkPjxrZXl3b3Jk

PklucGF0aWVudDwva2V5d29yZD48a2V5d29yZD5BZHVsdGhvb2QgKDE4IHlycyAmYW1wOyBvbGRl

cik8L2tleXdvcmQ+PGtleXdvcmQ+RW1waXJpY2FsIFN0dWR5PC9rZXl3b3JkPjxrZXl3b3JkPlBy

ZWRpY3Rpb248L2tleXdvcmQ+PGtleXdvcmQ+Tm9pc2UgRWZmZWN0czwva2V5d29yZD48a2V5d29y

ZD5Ib3NwaXRhbGl6ZWQgUGF0aWVudHM8L2tleXdvcmQ+PGtleXdvcmQ+Q2xpZW50IENoYXJhY3Rl

cmlzdGljczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCBFbnZpcm9ubWVudDwva2V5d29yZD48

a2V5d29yZD5TdXJnaWNhbCBQYXRpZW50czwva2V5d29yZD48a2V5d29yZD5TdHJlc3M8L2tleXdv

cmQ+PGtleXdvcmQ+YXJ0aWNsZTwva2V5d29yZD48a2V5d29yZD4zMzc5OklucGF0aWVudCAmYW1w

OyBIb3NwaXRhbCBTZXJ2aWNlczwva2V5d29yZD48L2tleXdvcmRzPjxkYXRlcz48eWVhcj4xOTg1

PC95ZWFyPjxwdWItZGF0ZXM+PGRhdGU+MjAxNS0wMi0wMzwvZGF0ZT48L3B1Yi1kYXRlcz48L2Rh

dGVzPjxwdWJsaXNoZXI+QW1lcmljYW4gUHN5Y2hvbG9naWNhbCBBc3NvY2lhdGlvbjwvcHVibGlz

aGVyPjxpc2JuPjAwMjEtOTAxMDwvaXNibj48YWNjZXNzaW9uLW51bT42MTQzMzA3MTI7IDE5ODUt

MTU1MTUtMDAxPC9hY2Nlc3Npb24tbnVtPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8v

cGl0dC5pZG0ub2NsYy5vcmcvbG9naW4/dXJsPWh0dHA6Ly9zZWFyY2gucHJvcXVlc3QuY29tL2Rv

Y3ZpZXcvNjE0MzMwNzEyP2FjY291bnRpZD0xNDcwOTwvdXJsPjx1cmw+aHR0cDovL1JUNFJGOVFO

Mlkuc2VhcmNoLnNlcmlhbHNzb2x1dGlvbnMuY29tLz9jdHhfdmVyPVozOS44OC0yMDA0JmFtcDtj

dHhfZW5jPWluZm86b2ZpL2VuYzpVVEYtOCZhbXA7cmZyX2lkPWluZm86c2lkL1Byb1ElM0Fwc3lj

YXJ0aWNsZXMmYW1wO3JmdF92YWxfZm10PWluZm86b2ZpL2ZtdDprZXY6bXR4OmpvdXJuYWwmYW1w

O3JmdC5nZW5yZT1hcnRpY2xlJmFtcDtyZnQuanRpdGxlPUpvdXJuYWwrb2YrQXBwbGllZCtQc3lj

aG9sb2d5JmFtcDtyZnQuYXRpdGxlPVBlcnNvbmFsK2FuZCtlbnZpcm9ubWVudGFsK3ByZWRpY3Rv

cnMrb2YrcGF0aWVudCtkaXN0dXJiYW5jZStkdWUrdG8raG9zcGl0YWwrbm9pc2UuJmFtcDtyZnQu

YXU9VG9wZiUyQytNYXJnYXJldCZhbXA7cmZ0LmF1bGFzdD1Ub3BmJmFtcDtyZnQuYXVmaXJzdD1N

YXJnYXJldCZhbXA7cmZ0LmRhdGU9MTk4NS0wMi0wMSZhbXA7cmZ0LnZvbHVtZT03MCZhbXA7cmZ0

Lmlzc3VlPTEmYW1wO3JmdC5zcGFnZT0yMiZhbXA7cmZ0LmlzYm49JmFtcDtyZnQuYnRpdGxlPSZh

bXA7cmZ0LnRpdGxlPUpvdXJuYWwrb2YrQXBwbGllZCtQc3ljaG9sb2d5JmFtcDtyZnQuaXNzbj0w

MDIxOTAxMCZhbXA7cmZ0X2lkPWluZm86ZG9pLzEwLjEwMzclMkYwMDIxLTkwMTAuNzAuMS4yMjwv

dXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+aHR0cDov

L2R4LmRvaS5vcmcvMTAuMTAzNy8wMDIxLTkwMTAuNzAuMS4yMjwvZWxlY3Ryb25pYy1yZXNvdXJj

ZS1udW0+PHJlbW90ZS1kYXRhYmFzZS1uYW1lPlBzeWNBUlRJQ0xFUzwvcmVtb3RlLWRhdGFiYXNl

LW5hbWU+PGxhbmd1YWdlPkVuZ2xpc2g8L2xhbmd1YWdlPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5v

dGU+

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Ub3BmPC9BdXRob3I+PFllYXI+MTk4NTwvWWVhcj48UmVj

TnVtPjE1MjwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjc8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNTI8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjE1Mjwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJK

b3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRo

b3I+VG9wZiwgTWFyZ2FyZXQ8L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PGF1dGgt

YWRkcmVzcz5VIENhbGlmb3JuaWEgQ3RyIGZvciB0aGUgSGVhbHRoIFNjaWVuY2VzLCBTY2hvb2wg

b2YgTnVyc2luZywgTG9zIEFuZ2VsZXM8L2F1dGgtYWRkcmVzcz48dGl0bGVzPjx0aXRsZT5QZXJz

b25hbCBhbmQgZW52aXJvbm1lbnRhbCBwcmVkaWN0b3JzIG9mIHBhdGllbnQgZGlzdHVyYmFuY2Ug

ZHVlIHRvIGhvc3BpdGFsIG5vaXNlPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkpvdXJuYWwgb2Yg

QXBwbGllZCBQc3ljaG9sb2d5PC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+

PGZ1bGwtdGl0bGU+Sm91cm5hbCBvZiBBcHBsaWVkIFBzeWNob2xvZ3k8L2Z1bGwtdGl0bGU+PC9w

ZXJpb2RpY2FsPjxwYWdlcz4yMi0yODwvcGFnZXM+PHZvbHVtZT43MDwvdm9sdW1lPjxudW1iZXI+

MTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5zZW5zaXRpdml0eSB0byAmYW1wOyBvYmplY3Rp

dmUgbWVhc3VyZSBvZiBub2lzZSwgcHJlZGljdGlvbiBvZiBkaXN0dXJiYW5jZSBkdWUgdG8gaG9z

cGl0YWwgbm9pc2UsIG1hbGUgcG9zdG9wZXJhdGl2ZSBWQSBwYXRpZW50czwva2V5d29yZD48a2V5

d29yZD5Qc3ljaG9sb2d5PC9rZXl3b3JkPjxrZXl3b3JkPkh1bWFuPC9rZXl3b3JkPjxrZXl3b3Jk

PklucGF0aWVudDwva2V5d29yZD48a2V5d29yZD5BZHVsdGhvb2QgKDE4IHlycyAmYW1wOyBvbGRl

cik8L2tleXdvcmQ+PGtleXdvcmQ+RW1waXJpY2FsIFN0dWR5PC9rZXl3b3JkPjxrZXl3b3JkPlBy

ZWRpY3Rpb248L2tleXdvcmQ+PGtleXdvcmQ+Tm9pc2UgRWZmZWN0czwva2V5d29yZD48a2V5d29y

ZD5Ib3NwaXRhbGl6ZWQgUGF0aWVudHM8L2tleXdvcmQ+PGtleXdvcmQ+Q2xpZW50IENoYXJhY3Rl

cmlzdGljczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCBFbnZpcm9ubWVudDwva2V5d29yZD48

a2V5d29yZD5TdXJnaWNhbCBQYXRpZW50czwva2V5d29yZD48a2V5d29yZD5TdHJlc3M8L2tleXdv

cmQ+PGtleXdvcmQ+YXJ0aWNsZTwva2V5d29yZD48a2V5d29yZD4zMzc5OklucGF0aWVudCAmYW1w

OyBIb3NwaXRhbCBTZXJ2aWNlczwva2V5d29yZD48L2tleXdvcmRzPjxkYXRlcz48eWVhcj4xOTg1

PC95ZWFyPjxwdWItZGF0ZXM+PGRhdGU+MjAxNS0wMi0wMzwvZGF0ZT48L3B1Yi1kYXRlcz48L2Rh

dGVzPjxwdWJsaXNoZXI+QW1lcmljYW4gUHN5Y2hvbG9naWNhbCBBc3NvY2lhdGlvbjwvcHVibGlz

aGVyPjxpc2JuPjAwMjEtOTAxMDwvaXNibj48YWNjZXNzaW9uLW51bT42MTQzMzA3MTI7IDE5ODUt

MTU1MTUtMDAxPC9hY2Nlc3Npb24tbnVtPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8v

cGl0dC5pZG0ub2NsYy5vcmcvbG9naW4/dXJsPWh0dHA6Ly9zZWFyY2gucHJvcXVlc3QuY29tL2Rv

Y3ZpZXcvNjE0MzMwNzEyP2FjY291bnRpZD0xNDcwOTwvdXJsPjx1cmw+aHR0cDovL1JUNFJGOVFO

Mlkuc2VhcmNoLnNlcmlhbHNzb2x1dGlvbnMuY29tLz9jdHhfdmVyPVozOS44OC0yMDA0JmFtcDtj

dHhfZW5jPWluZm86b2ZpL2VuYzpVVEYtOCZhbXA7cmZyX2lkPWluZm86c2lkL1Byb1ElM0Fwc3lj

YXJ0aWNsZXMmYW1wO3JmdF92YWxfZm10PWluZm86b2ZpL2ZtdDprZXY6bXR4OmpvdXJuYWwmYW1w

O3JmdC5nZW5yZT1hcnRpY2xlJmFtcDtyZnQuanRpdGxlPUpvdXJuYWwrb2YrQXBwbGllZCtQc3lj

aG9sb2d5JmFtcDtyZnQuYXRpdGxlPVBlcnNvbmFsK2FuZCtlbnZpcm9ubWVudGFsK3ByZWRpY3Rv

cnMrb2YrcGF0aWVudCtkaXN0dXJiYW5jZStkdWUrdG8raG9zcGl0YWwrbm9pc2UuJmFtcDtyZnQu

YXU9VG9wZiUyQytNYXJnYXJldCZhbXA7cmZ0LmF1bGFzdD1Ub3BmJmFtcDtyZnQuYXVmaXJzdD1N

YXJnYXJldCZhbXA7cmZ0LmRhdGU9MTk4NS0wMi0wMSZhbXA7cmZ0LnZvbHVtZT03MCZhbXA7cmZ0

Lmlzc3VlPTEmYW1wO3JmdC5zcGFnZT0yMiZhbXA7cmZ0LmlzYm49JmFtcDtyZnQuYnRpdGxlPSZh

bXA7cmZ0LnRpdGxlPUpvdXJuYWwrb2YrQXBwbGllZCtQc3ljaG9sb2d5JmFtcDtyZnQuaXNzbj0w

MDIxOTAxMCZhbXA7cmZ0X2lkPWluZm86ZG9pLzEwLjEwMzclMkYwMDIxLTkwMTAuNzAuMS4yMjwv

dXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+aHR0cDov

L2R4LmRvaS5vcmcvMTAuMTAzNy8wMDIxLTkwMTAuNzAuMS4yMjwvZWxlY3Ryb25pYy1yZXNvdXJj

ZS1udW0+PHJlbW90ZS1kYXRhYmFzZS1uYW1lPlBzeWNBUlRJQ0xFUzwvcmVtb3RlLWRhdGFiYXNl

LW5hbWU+PGxhbmd1YWdlPkVuZ2xpc2g8L2xhbmd1YWdlPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5v

dGU+

ADDIN EN.CITE.DATA 7 are more likely to enter the cycle of stress and sleep disruption described above. After some time passes, sleep patterns can adapt to disruptive stimuli ADDIN EN.CITE <EndNote><Cite><Author>J</Author><Year>1978</Year><RecNum>156</RecNum><DisplayText><style face="superscript">8</style></DisplayText><record><rec-number>156</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">156</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>J, Thiessen G.</author><author>C, Lapointe A.</author></authors></contributors><titles><title>Effect of intermittent truck noise on percentage of deep sleep</title><secondary-title>The Journal of the Acoustical Society of America</secondary-title></titles><periodical><full-title>The Journal of the Acoustical Society of America</full-title></periodical><pages>1078-1080</pages><volume>64</volume><number>4</number><keywords><keyword>Sleep Stages - physiology</keyword></keywords><dates><year>1978</year></dates><pub-location>UNITED STATES</pub-location><isbn>0001-4966</isbn><urls><related-urls><url> and the stress response can habituate. The consequences become observable when patients are exposed to environments where intermittent noise or extremely high-intensity sounds preclude adaptation. During noisy times in the recovery room, patients are more likely to request pain medication ADDIN EN.CITE <EndNote><Cite><Author>Minckley</Author><Year>1968</Year><RecNum>157</RecNum><DisplayText><style face="superscript">9</style></DisplayText><record><rec-number>157</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">157</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Minckley, Barbara Blake</author></authors></contributors><titles><title>A STUDY OF NOISE AND ITS RELATIONSHIP TO PATIENT DISCOMFORT IN THE RECOVERY ROOM</title><secondary-title>Nursing research</secondary-title></titles><periodical><full-title>Nursing research</full-title></periodical><pages>247-249</pages><volume>17</volume><number>3</number><dates><year>1968</year></dates><pub-location>UNITED STATES</pub-location><publisher>Lippincott-Raven Publishers</publisher><isbn>0029-6562</isbn><urls><related-urls><url>. High-amplitude construction sounds on inpatient wards are associated with an increased length of stay ADDIN EN.CITE <EndNote><Cite><Author>Fife</Author><Year>1976</Year><RecNum>159</RecNum><DisplayText><style face="superscript">10</style></DisplayText><record><rec-number>159</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">159</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Fife, D.</author><author>Rappaport, E.</author></authors></contributors><titles><title>Noise and hospital stay</title><secondary-title>American Journal of Public Health</secondary-title></titles><periodical><full-title>American Journal of Public Health</full-title></periodical><pages>680-681</pages><volume>66</volume><number>7</number><keywords><keyword>Noise - adverse effects</keyword></keywords><dates><year>1976</year></dates><pub-location>UNITED STATES</pub-location><publisher>Am Public Health Assoc</publisher><isbn>0090-0036</isbn><urls><related-urls><url>. These responses to noise-induced stress increase the workload of caregivers who are attempting to work in the same hospital environment that causes patients’ stress. In addition to increasing the volume of work, noise affects the nature of work. Transferring information accurately between colleagues becomes more difficultPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CbG9ta3Zpc3Q8L0F1dGhvcj48WWVhcj4yMDA1PC9ZZWFy

PjxSZWNOdW0+MTYxPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlw

dCI+MTE8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNjE8L3JlYy1u

dW1iZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2Vm

ZGRueDl2dHh3ZmE5NXd3ZTByczkiPjE2MTwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBu

YW1lPSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3Jz

PjxhdXRob3I+QmxvbWt2aXN0LCBWLjwvYXV0aG9yPjxhdXRob3I+RXJpa3NlbiwgQy4gQS48L2F1

dGhvcj48YXV0aG9yPlRoZW9yZWxsLCBULjwvYXV0aG9yPjxhdXRob3I+VWxyaWNoLCBSLjwvYXV0

aG9yPjxhdXRob3I+UmFzbWFuaXMsIEcuPC9hdXRob3I+PGF1dGhvcj5NZWRpY2luc2thIG9jaCBm

YXJtYWNldXRpc2thLCB2ZXRlbnNrYXBzb21yw6VkZXQ8L2F1dGhvcj48YXV0aG9yPk1lZGljaW5z

a2EsIGZha3VsdGV0ZW48L2F1dGhvcj48YXV0aG9yPlVwcHNhbGEsIHVuaXZlcnNpdGV0PC9hdXRo

b3I+PGF1dGhvcj5JbnN0aXR1dGlvbmVuIGbDtnIgZm9sa2jDpGxzby0gb2NoLCB2w6VyZHZldGVu

c2thcDwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5BY291

c3RpY3MgYW5kIHBzeWNob3NvY2lhbCBlbnZpcm9ubWVudCBpbiBpbnRlbnNpdmUgY29yb25hcnkg

Y2FyZTwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5PY2N1cGF0aW9uYWwgYW5kIGVudmlyb25tZW50

YWwgbWVkaWNpbmU8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10

aXRsZT5PY2N1cGF0aW9uYWwgYW5kIGVudmlyb25tZW50YWwgbWVkaWNpbmU8L2Z1bGwtdGl0bGU+

PC9wZXJpb2RpY2FsPjxwYWdlcz5lMS1lMTwvcGFnZXM+PHZvbHVtZT42Mjwvdm9sdW1lPjxudW1i

ZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5Ob2lzZSwgT2NjdXBhdGlvbmFsIC0gYWR2

ZXJzZSBlZmZlY3RzPC9rZXl3b3JkPjxrZXl3b3JkPk9jY3VwYXRpb25hbCBEaXNlYXNlcyAtIHBy

ZXZlbnRpb24gJmFtcDsgY29udHJvbDwva2V5d29yZD48a2V5d29yZD5TdHJlc3MsIFBzeWNob2xv

Z2ljYWwgLSBldGlvbG9neTwva2V5d29yZD48a2V5d29yZD5OdXJzaW5nIFN0YWZmLCBIb3NwaXRh

bCAtIHBzeWNob2xvZ3k8L2tleXdvcmQ+PGtleXdvcmQ+T2NjdXBhdGlvbmFsIERpc2Vhc2VzIC0g

ZXRpb2xvZ3k8L2tleXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gcHJldmVu

dGlvbiAmYW1wOyBjb250cm9sPC9rZXl3b3JkPjxrZXl3b3JkPkVsZWN0cm9uaWMgUGFwZXI8L2tl

eXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAwNTwveWVhcj48L2RhdGVzPjxwdWItbG9j

YXRpb24+RW5nbGFuZDwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+Qk1KIEdyb3VwPC9wdWJsaXNo

ZXI+PGlzYm4+MTM1MS0wNzExOyAxNDcwLTc5MjY8L2lzYm4+PHVybHM+PHJlbGF0ZWQtdXJscz48

dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9saW5rLzAv

ZUx2SENYTXduVjFMVDRRd0VHNk1CLVBGNlByQ1I5S0RicnlBNVZYS1lROUUzWGp4WWxhdnBMUkZT

UlEydUh2UVgtLTBoWFhabzBlZ0RUQXR6RXo3emZjaEZBWWVjVGYtQ1J5R1d2RXdMcm5PUjVSUUpR

MEQ4SVlzNXJKa3BOZ0FXZllvTWcyeUhFQVZ2YnA2TjNETHpxNnQwVnZ6U3AwMzZsTnlBaEUyZ1Jo

NXZHaWFqOG44MF9SVFAyUGIwQkFSOFVJdklvZ0ZfTGUxekhxZjRmYzdENGtSTmRQQ2RicTR4LV9v

Z1B5UTNqYktsSzVISHN4aWVIeWo2S00xdTVKdzROUldubXdUWlRuZ0lqWC1hN3FQOXJyQUUyZjJq

UTdRbHFwSGFPZXAyMW9mb2V0MXZtRThzMlFEZUl5ZkIxVGVoeWpMUkdNVXdMNHdyeVcyVlZ4MjVS

MnZWYzNocXNaVkQ0X0hRdk1rOFBZYmE2RFpFWHFaUHN6dUh0MU9oOEVWNE84amx6TU95V3NoQ0pN

UV9zRTNySVJrSlpWeHF1STBTa1hJWlNETGt2a3FLQXFmcFVHU0VCa0xpSnhpUWhWazY4ZG91MjVx

ZFlxd0NoaVZxaXhpU1ZVRUJ3V1JsRU5VeVlra0hGSVhCOTMwaHN6bmxtNGpOMmxLU0hNd3Z4Yk5q

SEpyZmdlZFdQdi1OZXhHdzBISndQS3JCcHBLZTNnRnBwT2gxTzVtallPdTdCZ051dHhYcjFuZXRH

XzVjcGtuVVJxeXMzX2Y0Qnp0R3U1WEEySzdRTnVMZHFrdUxhM3VMNW9fLTY4PC91cmw+PC9yZWxh

dGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4xMC4xMTM2L29lbS4yMDA0

LjAxNzYzMjwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90

ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CbG9ta3Zpc3Q8L0F1dGhvcj48WWVhcj4yMDA1PC9ZZWFy

PjxSZWNOdW0+MTYxPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlw

dCI+MTE8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNjE8L3JlYy1u

dW1iZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2Vm

ZGRueDl2dHh3ZmE5NXd3ZTByczkiPjE2MTwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBu

YW1lPSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3Jz

PjxhdXRob3I+QmxvbWt2aXN0LCBWLjwvYXV0aG9yPjxhdXRob3I+RXJpa3NlbiwgQy4gQS48L2F1

dGhvcj48YXV0aG9yPlRoZW9yZWxsLCBULjwvYXV0aG9yPjxhdXRob3I+VWxyaWNoLCBSLjwvYXV0

aG9yPjxhdXRob3I+UmFzbWFuaXMsIEcuPC9hdXRob3I+PGF1dGhvcj5NZWRpY2luc2thIG9jaCBm

YXJtYWNldXRpc2thLCB2ZXRlbnNrYXBzb21yw6VkZXQ8L2F1dGhvcj48YXV0aG9yPk1lZGljaW5z

a2EsIGZha3VsdGV0ZW48L2F1dGhvcj48YXV0aG9yPlVwcHNhbGEsIHVuaXZlcnNpdGV0PC9hdXRo

b3I+PGF1dGhvcj5JbnN0aXR1dGlvbmVuIGbDtnIgZm9sa2jDpGxzby0gb2NoLCB2w6VyZHZldGVu

c2thcDwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5BY291

c3RpY3MgYW5kIHBzeWNob3NvY2lhbCBlbnZpcm9ubWVudCBpbiBpbnRlbnNpdmUgY29yb25hcnkg

Y2FyZTwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5PY2N1cGF0aW9uYWwgYW5kIGVudmlyb25tZW50

YWwgbWVkaWNpbmU8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10

aXRsZT5PY2N1cGF0aW9uYWwgYW5kIGVudmlyb25tZW50YWwgbWVkaWNpbmU8L2Z1bGwtdGl0bGU+

PC9wZXJpb2RpY2FsPjxwYWdlcz5lMS1lMTwvcGFnZXM+PHZvbHVtZT42Mjwvdm9sdW1lPjxudW1i

ZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5Ob2lzZSwgT2NjdXBhdGlvbmFsIC0gYWR2

ZXJzZSBlZmZlY3RzPC9rZXl3b3JkPjxrZXl3b3JkPk9jY3VwYXRpb25hbCBEaXNlYXNlcyAtIHBy

ZXZlbnRpb24gJmFtcDsgY29udHJvbDwva2V5d29yZD48a2V5d29yZD5TdHJlc3MsIFBzeWNob2xv

Z2ljYWwgLSBldGlvbG9neTwva2V5d29yZD48a2V5d29yZD5OdXJzaW5nIFN0YWZmLCBIb3NwaXRh

bCAtIHBzeWNob2xvZ3k8L2tleXdvcmQ+PGtleXdvcmQ+T2NjdXBhdGlvbmFsIERpc2Vhc2VzIC0g

ZXRpb2xvZ3k8L2tleXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gcHJldmVu

dGlvbiAmYW1wOyBjb250cm9sPC9rZXl3b3JkPjxrZXl3b3JkPkVsZWN0cm9uaWMgUGFwZXI8L2tl

eXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAwNTwveWVhcj48L2RhdGVzPjxwdWItbG9j

YXRpb24+RW5nbGFuZDwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+Qk1KIEdyb3VwPC9wdWJsaXNo

ZXI+PGlzYm4+MTM1MS0wNzExOyAxNDcwLTc5MjY8L2lzYm4+PHVybHM+PHJlbGF0ZWQtdXJscz48

dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9saW5rLzAv

ZUx2SENYTXduVjFMVDRRd0VHNk1CLVBGNlByQ1I5S0RicnlBNVZYS1lROUUzWGp4WWxhdnBMUkZT

UlEydUh2UVgtLTBoWFhabzBlZ0RUQXR6RXo3emZjaEZBWWVjVGYtQ1J5R1d2RXdMcm5PUjVSUUpR

MEQ4SVlzNXJKa3BOZ0FXZllvTWcyeUhFQVZ2YnA2TjNETHpxNnQwVnZ6U3AwMzZsTnlBaEUyZ1Jo

NXZHaWFqOG44MF9SVFAyUGIwQkFSOFVJdklvZ0ZfTGUxekhxZjRmYzdENGtSTmRQQ2RicTR4LV9v

Z1B5UTNqYktsSzVISHN4aWVIeWo2S00xdTVKdzROUldubXdUWlRuZ0lqWC1hN3FQOXJyQUUyZjJq

UTdRbHFwSGFPZXAyMW9mb2V0MXZtRThzMlFEZUl5ZkIxVGVoeWpMUkdNVXdMNHdyeVcyVlZ4MjVS

MnZWYzNocXNaVkQ0X0hRdk1rOFBZYmE2RFpFWHFaUHN6dUh0MU9oOEVWNE84amx6TU95V3NoQ0pN

UV9zRTNySVJrSlpWeHF1STBTa1hJWlNETGt2a3FLQXFmcFVHU0VCa0xpSnhpUWhWazY4ZG91MjVx

ZFlxd0NoaVZxaXhpU1ZVRUJ3V1JsRU5VeVlra0hGSVhCOTMwaHN6bmxtNGpOMmxLU0hNd3Z4Yk5q

SEpyZmdlZFdQdi1OZXhHdzBISndQS3JCcHBLZTNnRnBwT2gxTzVtallPdTdCZ051dHhYcjFuZXRH

XzVjcGtuVVJxeXMzX2Y0Qnp0R3U1WEEySzdRTnVMZHFrdUxhM3VMNW9fLTY4PC91cmw+PC9yZWxh

dGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4xMC4xMTM2L29lbS4yMDA0

LjAxNzYzMjwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90

ZT5=

ADDIN EN.CITE.DATA 11, and the increased challenge of communicating with patients contributes to an erosion of empathyPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Ub3BmPC9BdXRob3I+PFllYXI+MjAwMDwvWWVhcj48UmVj

TnVtPjE2MDwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjEy

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTYwPC9yZWMtbnVtYmVy

Pjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5

dnR4d2ZhOTV3d2UwcnM5Ij4xNjA8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPlRvcGYsIE1hcmdhcmV0PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRs

ZXM+PHRpdGxlPkhvc3BpdGFsIG5vaXNlIHBvbGx1dGlvbjogYW4gZW52aXJvbm1lbnRhbCBzdHJl

c3MgbW9kZWwgdG8gZ3VpZGUgcmVzZWFyY2ggYW5kIGNsaW5pY2FsIGludGVydmVudGlvbnM8L3Rp

dGxlPjxzZWNvbmRhcnktdGl0bGU+Sm91cm5hbCBvZiBhZHZhbmNlZCBudXJzaW5nPC9zZWNvbmRh

cnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Sm91cm5hbCBvZiBhZHZh

bmNlZCBudXJzaW5nPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+NTIwLTUyODwvcGFn

ZXM+PHZvbHVtZT4zMTwvdm9sdW1lPjxudW1iZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29y

ZD5lbnZpcm9ubWVudGFsIHN0cmVzcyBtb2RlbDwva2V5d29yZD48a2V5d29yZD5lbnZpcm9ubWVu

dGFsIHBvbGx1dGlvbjwva2V5d29yZD48a2V5d29yZD5lbnZpcm9ubWVudGFsIGhhemFyZHM8L2tl

eXdvcmQ+PGtleXdvcmQ+aG9zcGl0YWwgbm9pc2UgcG9sbHV0aW9uIGludGVydmVudGlvbnM8L2tl

eXdvcmQ+PGtleXdvcmQ+QnVybm91dCwgUHJvZmVzc2lvbmFsIC0gbnVyc2luZzwva2V5d29yZD48

a2V5d29yZD5CdXJub3V0LCBQcm9mZXNzaW9uYWwgLSBwcmV2ZW50aW9uICZhbXA7IGNvbnRyb2w8

L2tleXdvcmQ+PGtleXdvcmQ+QnVybm91dCwgUHJvZmVzc2lvbmFsIC0gcGh5c2lvcGF0aG9sb2d5

PC9rZXl3b3JkPjxrZXl3b3JkPk5vaXNlLCBPY2N1cGF0aW9uYWwgLSBhZHZlcnNlIGVmZmVjdHM8

L2tleXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gbnVyc2luZzwva2V5d29y

ZD48a2V5d29yZD5CdXJub3V0LCBQcm9mZXNzaW9uYWwgLSBwc3ljaG9sb2d5PC9rZXl3b3JkPjxr

ZXl3b3JkPk5vaXNlLCBPY2N1cGF0aW9uYWwgLSBwcmV2ZW50aW9uICZhbXA7IGNvbnRyb2w8L2tl

eXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gcHN5Y2hvbG9neTwva2V5d29y

ZD48a2V5d29yZD5TdHJlc3MsIFBzeWNob2xvZ2ljYWwgLSBwaHlzaW9wYXRob2xvZ3k8L2tleXdv

cmQ+PGtleXdvcmQ+UGF0aWVudCBDYXJlIFRlYW0gLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5p

c3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gcHJldmVu

dGlvbiAmYW1wOyBjb250cm9sPC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDA8

L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPk94Zm9yZCBVSzwvcHViLWxvY2F0aW9uPjxwdWJs

aXNoZXI+QmxhY2t3ZWxsIFNjaWVuY2UgTHRkPC9wdWJsaXNoZXI+PGlzYm4+MDMwOS0yNDAyPC9p

c2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3Nv

bHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13clYzSlRzTXdFQjJoU2toY1dBdVVSZklQ

dEtTT0c3ZmNLa1NGT01BRnpwYmpCU0tWdEtLdDFNOW54a21xdEN4Q2lGc09qaU12ZWZQR25ua0RF

UE5PMU43QWhFVDN1RGNlMllqdURiaEpuRWc5d2lSeWZ4S2NDelg4NmtHV1ZiWjBvUmF4T242al95

U2c5OHJ6Rkp1UldsSFVvYnM0MlZsZTZaUU9DOHljOEJsWk96bG1fUEhiRzRZeXl1ZW5IdGROMXlj

LXVrNXZnMzBhN1VFVkZCVmtuREw3dHNxeV9rTDI4VDlHdXctN0paVmx3Mkx2SGNDV3l3OWh1engt

T0FKYmxTUmgtU1NiT1RhbG9zcTBEYTZaemxrdHdRNWJGQmtyTEpUbFlmTUplMWxrMXJGU2lPZ1Yy

MXRXcFhDeXJCYWxPV3ZDOC1qMjZlYXVYZFowYUJ0T2VPWjZhREs5c0pxZ1JBdzA5d254TmlPMHMx

enFMbnBYU0pLY2sxMW5VdVNDX2NSWm0zQWJTeHkyRnpJLWhrWS15ZDBwTUMzVE9FM1J2eFhTaTc0

bWNjZkVHRVFraXo2UTcwY3Q2RmJMcGFhRmRJY0tWLTZDMHROb0doVk5JeFhpakZTWVJyVnNRYk5h

VjJYSFk0WDBWYUkxd0w1T2lrV3U5WVJXSGNHdUJVbFlxVjlfUXQwUEgtanA3Szh2bnNOT29RZEFn

WEFYMEppX0w5eGxJYzM3QVJhMV9hYzwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48ZWxlY3Ry

b25pYy1yZXNvdXJjZS1udW0+MTAuMTA0Ni9qLjEzNjUtMjY0OC4yMDAwLjAxMzA3Lng8L2VsZWN0

cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Ub3BmPC9BdXRob3I+PFllYXI+MjAwMDwvWWVhcj48UmVj

TnVtPjE2MDwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjEy

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTYwPC9yZWMtbnVtYmVy

Pjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5

dnR4d2ZhOTV3d2UwcnM5Ij4xNjA8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPlRvcGYsIE1hcmdhcmV0PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRs

ZXM+PHRpdGxlPkhvc3BpdGFsIG5vaXNlIHBvbGx1dGlvbjogYW4gZW52aXJvbm1lbnRhbCBzdHJl

c3MgbW9kZWwgdG8gZ3VpZGUgcmVzZWFyY2ggYW5kIGNsaW5pY2FsIGludGVydmVudGlvbnM8L3Rp

dGxlPjxzZWNvbmRhcnktdGl0bGU+Sm91cm5hbCBvZiBhZHZhbmNlZCBudXJzaW5nPC9zZWNvbmRh

cnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Sm91cm5hbCBvZiBhZHZh

bmNlZCBudXJzaW5nPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+NTIwLTUyODwvcGFn

ZXM+PHZvbHVtZT4zMTwvdm9sdW1lPjxudW1iZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29y

ZD5lbnZpcm9ubWVudGFsIHN0cmVzcyBtb2RlbDwva2V5d29yZD48a2V5d29yZD5lbnZpcm9ubWVu

dGFsIHBvbGx1dGlvbjwva2V5d29yZD48a2V5d29yZD5lbnZpcm9ubWVudGFsIGhhemFyZHM8L2tl

eXdvcmQ+PGtleXdvcmQ+aG9zcGl0YWwgbm9pc2UgcG9sbHV0aW9uIGludGVydmVudGlvbnM8L2tl

eXdvcmQ+PGtleXdvcmQ+QnVybm91dCwgUHJvZmVzc2lvbmFsIC0gbnVyc2luZzwva2V5d29yZD48

a2V5d29yZD5CdXJub3V0LCBQcm9mZXNzaW9uYWwgLSBwcmV2ZW50aW9uICZhbXA7IGNvbnRyb2w8

L2tleXdvcmQ+PGtleXdvcmQ+QnVybm91dCwgUHJvZmVzc2lvbmFsIC0gcGh5c2lvcGF0aG9sb2d5

PC9rZXl3b3JkPjxrZXl3b3JkPk5vaXNlLCBPY2N1cGF0aW9uYWwgLSBhZHZlcnNlIGVmZmVjdHM8

L2tleXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gbnVyc2luZzwva2V5d29y

ZD48a2V5d29yZD5CdXJub3V0LCBQcm9mZXNzaW9uYWwgLSBwc3ljaG9sb2d5PC9rZXl3b3JkPjxr

ZXl3b3JkPk5vaXNlLCBPY2N1cGF0aW9uYWwgLSBwcmV2ZW50aW9uICZhbXA7IGNvbnRyb2w8L2tl

eXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gcHN5Y2hvbG9neTwva2V5d29y

ZD48a2V5d29yZD5TdHJlc3MsIFBzeWNob2xvZ2ljYWwgLSBwaHlzaW9wYXRob2xvZ3k8L2tleXdv

cmQ+PGtleXdvcmQ+UGF0aWVudCBDYXJlIFRlYW0gLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5p

c3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+U3RyZXNzLCBQc3ljaG9sb2dpY2FsIC0gcHJldmVu

dGlvbiAmYW1wOyBjb250cm9sPC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDA8

L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPk94Zm9yZCBVSzwvcHViLWxvY2F0aW9uPjxwdWJs

aXNoZXI+QmxhY2t3ZWxsIFNjaWVuY2UgTHRkPC9wdWJsaXNoZXI+PGlzYm4+MDMwOS0yNDAyPC9p

c2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3Nv

bHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13clYzSlRzTXdFQjJoU2toY1dBdVVSZklQ

dEtTT0c3ZmNLa1NGT01BRnpwYmpCU0tWdEtLdDFNOW54a21xdEN4Q2lGc09qaU12ZWZQR25ua0RF

UE5PMU43QWhFVDN1RGNlMllqdURiaEpuRWc5d2lSeWZ4S2NDelg4NmtHV1ZiWjBvUmF4T242al95

U2c5OHJ6Rkp1UldsSFVvYnM0MlZsZTZaUU9DOHljOEJsWk96bG1fUEhiRzRZeXl1ZW5IdGROMXlj

LXVrNXZnMzBhN1VFVkZCVmtuREw3dHNxeV9rTDI4VDlHdXctN0paVmx3Mkx2SGNDV3l3OWh1engt

T0FKYmxTUmgtU1NiT1RhbG9zcTBEYTZaemxrdHdRNWJGQmtyTEpUbFlmTUplMWxrMXJGU2lPZ1Yy

MXRXcFhDeXJCYWxPV3ZDOC1qMjZlYXVYZFowYUJ0T2VPWjZhREs5c0pxZ1JBdzA5d254TmlPMHMx

enFMbnBYU0pLY2sxMW5VdVNDX2NSWm0zQWJTeHkyRnpJLWhrWS15ZDBwTUMzVE9FM1J2eFhTaTc0

bWNjZkVHRVFraXo2UTcwY3Q2RmJMcGFhRmRJY0tWLTZDMHROb0doVk5JeFhpakZTWVJyVnNRYk5h

VjJYSFk0WDBWYUkxd0w1T2lrV3U5WVJXSGNHdUJVbFlxVjlfUXQwUEgtanA3Szh2bnNOT29RZEFn

WEFYMEppX0w5eGxJYzM3QVJhMV9hYzwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48ZWxlY3Ry

b25pYy1yZXNvdXJjZS1udW0+MTAuMTA0Ni9qLjEzNjUtMjY0OC4yMDAwLjAxMzA3Lng8L2VsZWN0

cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE.DATA 12. Furthermore, increased exposure to electronic alerts has been associated with higher rates of employee burnout, independent of an employee’s intrinsic noise sensitivity ADDIN EN.CITE <EndNote><Cite><Author>Topf</Author><Year>1988</Year><RecNum>162</RecNum><DisplayText><style face="superscript">13</style></DisplayText><record><rec-number>162</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">162</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Topf, M.</author><author>Dillon, E.</author></authors></contributors><auth-address>UCLA School of Nursing 90024-1702.</auth-address><titles><title>Noise-induced stress as a predictor of burnout in critical care nurses</title><secondary-title>Heart Lung</secondary-title><alt-title>Heart &amp; lung : the journal of critical care</alt-title></titles><periodical><full-title>Heart Lung</full-title><abbr-1>Heart &amp; lung : the journal of critical care</abbr-1></periodical><alt-periodical><full-title>Heart Lung</full-title><abbr-1>Heart &amp; lung : the journal of critical care</abbr-1></alt-periodical><pages>567-74</pages><volume>17</volume><number>5</number><edition>1988/09/01</edition><keywords><keyword>Adult</keyword><keyword>Burnout, Professional/*etiology</keyword><keyword>*Critical Care</keyword><keyword>Female</keyword><keyword>Humans</keyword><keyword>Life Change Events</keyword><keyword>Male</keyword><keyword>Middle Aged</keyword><keyword>Noise/*adverse effects</keyword><keyword>Noise, Occupational/*adverse effects</keyword><keyword>Nursing Staff, Hospital/*psychology</keyword><keyword>Regression Analysis</keyword><keyword>Stress, Psychological/*etiology</keyword><keyword>Work Schedule Tolerance</keyword></keywords><dates><year>1988</year><pub-dates><date>Sep</date></pub-dates></dates><isbn>0147-9563 (Print)&#xD;0147-9563</isbn><accession-num>3417467</accession-num><urls></urls><remote-database-provider>Nlm</remote-database-provider><language>eng</language></record></Cite></EndNote>13. Though there are personality characteristics that may help to keep an employee’s noise-induced stress from progressing to burnout ADDIN EN.CITE <EndNote><Cite><Author>Van Servellen</Author><Year>1994</Year><RecNum>163</RecNum><DisplayText><style face="superscript">14</style></DisplayText><record><rec-number>163</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">163</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Van Servellen, Gwen</author><author>Topf, Margaret</author></authors></contributors><titles><title>Personality hardiness, work-related stress, and health in hospital nurses</title><secondary-title>Hospital Topics</secondary-title></titles><periodical><full-title>Hospital Topics</full-title></periodical><pages>34</pages><volume>72</volume><number>2</number><keywords><keyword>NURSES -- Job stress</keyword><keyword>UNITED States</keyword></keywords><dates><year>1994</year><pub-dates><date>Spring1994</date></pub-dates></dates><publisher>Taylor &amp; Francis Ltd</publisher><isbn>00185868</isbn><accession-num>9601151164</accession-num><work-type>Article</work-type><urls><related-urls><url>, a chronic lack of control over the work environment perpetuates the psychological stress that employees experience ADDIN EN.CITE <EndNote><Cite><Author>Van der Doef</Author><Year>1999</Year><RecNum>170</RecNum><DisplayText><style face="superscript">15</style></DisplayText><record><rec-number>170</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">170</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Van der Doef, Margot</author><author>Maes, Stan</author></authors></contributors><titles><title>The Job Demand-Control (-Support) Model and psychological well-being: A review of 20 years of empirical research</title><secondary-title>Work &amp; Stress</secondary-title></titles><periodical><full-title>Work &amp; Stress</full-title></periodical><pages>87-114</pages><volume>13</volume><number>2</number><keywords><keyword>Psychological Well-being</keyword><keyword>Job Demand-control-support Model</keyword><keyword>Job Strain</keyword><keyword>Job Demand-control Model</keyword></keywords><dates><year>1999</year></dates><publisher>Taylor &amp; Francis Group</publisher><isbn>0267-8373</isbn><urls><related-urls><url> ImprovementBut the hospital environment is not uncontrollable. Quality improvement (QI) comprises a set of techniques that organizations can use to achieve desirable ends. This entails management of organizational entities to ensure that goals are achieved within resource constraints. In so doing, QI elucidates the relationship between key organizational components and modifies relationships to achieve the desired level of quality. In the field, a good working definition of quality medical care is generally taken to be the one proposed by the Institutes of Medicine in its seminal Crossing the Quality Chasm report in 2001. That is, medical care should be “safe, timely, effective, patient-centered, equitable and efficient ADDIN EN.CITE <EndNote><Cite><Author>Institute of Medicine . Committee on Quality of Health Care in</Author><Year>2001</Year><RecNum>141</RecNum><DisplayText><style face="superscript">16</style></DisplayText><record><rec-number>141</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">141</key></foreign-keys><ref-type name="Book">6</ref-type><contributors><authors><author>Institute of Medicine . Committee on Quality of Health Care in, America</author></authors></contributors><titles><title>Crossing the quality chasm: a new health system for the 21st century</title></titles><number>Book, Whole</number><dates><year>2001</year></dates><pub-location>Washington, D.C</pub-location><publisher>National Academy Press</publisher><isbn>9780309072809; 0309072808</isbn><urls><related-urls><url>.”This concise phrase belies the challenges of creating a broad definition to apply to a diverse set of diseases and healthcare settings. Likewise, the diverse organizations in which healthcare is provided can be composed of complex levels and separate functional groups. A healthcare organization seeking to coordinate quality improvement efforts across organizational levels and departments can use a framework to organize its efforts. To this end, Avedis Donabedian’s “structure-process-outcome” model may be helpful. In the Donabedian framework ADDIN EN.CITE <EndNote><Cite><Author>Donabedian</Author><Year>1966</Year><RecNum>75</RecNum><DisplayText><style face="superscript">17</style></DisplayText><record><rec-number>75</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">75</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Donabedian, Avedis</author></authors></contributors><titles><title>Evaluating the Quality of Medical Care</title><secondary-title>The Milbank Memorial Fund quarterly</secondary-title></titles><periodical><full-title>The Milbank Memorial Fund quarterly</full-title></periodical><pages>166-206</pages><volume>44</volume><number>3</number><dates><year>1966</year></dates><pub-location>UNITED STATES</pub-location><publisher>Milbank Memorial Fund</publisher><isbn>0026-3745</isbn><urls><related-urls><url>, processes of care take place within organizational structures to produce an outcome. However, processes of care are more than the natural interaction of an unthinking actor and his surroundings; as processes are shaped by the environment, they engage and modify it in a bidirectional relationship. .Uncertainty in Quality ImprovementQuality improvement activities include predictions about organizational actors and structures, their complex inter-relationships and the influence of external environmental factors on the organization. Each prediction consists of the expected value and an error term. Furthermore, these predictions do not occur in isolation; they have complex patterns of interaction. The error range surrounding each individual prediction tends to grow once organizational components begin to interact. Thus, predicting quality is a complex undertaking when there are multiple outcomes by which the Institutes of Medicine defines quality and multiple actors whose interdependent roles are mediated by ever-shifting machine interfaces.TelemetryTelemetry is a uniquely dynamic hospital service. Providers form an interconnected web of hospital operations to provide telemetry services and interact with the interfaces of equipment that monitors patients whose clinical status may change from moment to moment. Allied health professionals’ and nurses’ contribution to telemetry includes patient care, EKG lead placement and heart rhythm interpretation. The role of each physician specialty has changed over time. Prior to 1991, patients were monitored at the physician’s discretion. In 1991, the American College of Cardiology (ACC) issued guidelinesPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5FbWVyZ2VuY3kgQ2FyZGlhYyBDYXJlIENvbW1pdHRlZTwv

QXV0aG9yPjxZZWFyPjE5OTE8L1llYXI+PFJlY051bT4xMzU8L1JlY051bT48RGlzcGxheVRleHQ+

PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij4xODwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3Jk

PjxyZWMtbnVtYmVyPjEzNTwvcmVjLW51bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIg

ZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0eHdmYTk1d3dlMHJzOSI+MTM1PC9rZXk+PC9m

b3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBl

Pjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhvcj5FbWVyZ2VuY3kgQ2FyZGlhYyBDYXJlIENv

bW1pdHRlZSwgTWVtYmVyczwvYXV0aG9yPjxhdXRob3I+SmFmZmUsIEFsbGFuIFMuPC9hdXRob3I+

PGF1dGhvcj5BdGtpbnMsIEphbWVzIE0uPC9hdXRob3I+PGF1dGhvcj5GaWVsZCwgSm9obiBNLjwv

YXV0aG9yPjxhdXRob3I+RnJhbmNpcywgQ2hhcmxlcyBLLjwvYXV0aG9yPjxhdXRob3I+R2lic29u

LCBSb2JlcnQgUy48L2F1dGhvcj48YXV0aG9yPkdvbGRiZXJnLCBTdGFubGV5IEouPC9hdXRob3I+

PGF1dGhvcj5HdWVyY2ksIEFsYW4gRC48L2F1dGhvcj48YXV0aG9yPk1lbnR6ZXIsIFJvYmVydCBN

LjwvYXV0aG9yPjxhdXRob3I+T3JuYXRvLCBKb3NlcGggUC48L2F1dGhvcj48YXV0aG9yPlBhc3Nh

bWFuaSwgRXVnZW5lIFIuPC9hdXRob3I+PGF1dGhvcj5TaGFoLCBQcmVkaW1hbiBLLjwvYXV0aG9y

PjxhdXRob3I+U21pdGgsIEh1Z2ggQy48L2F1dGhvcj48YXV0aG9yPldlYXZlciwgVy4gRG91Z2xh

czwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5SZWNvbW1l

bmRlZCBndWlkZWxpbmVzIGZvciBpbi1ob3NwaXRhbCBjYXJkaWFjIG1vbml0b3Jpbmcgb2YgYWR1

bHRzIGZvciBkZXRlY3Rpb24gb2YgYXJyaHl0aG1pYTwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5K

b3VybmFsIG9mIHRoZSBBbWVyaWNhbiBDb2xsZWdlIG9mIENhcmRpb2xvZ3k8L3NlY29uZGFyeS10

aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5Kb3VybmFsIG9mIHRoZSBBbWVy

aWNhbiBDb2xsZWdlIG9mIENhcmRpb2xvZ3k8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdl

cz4xNDMxLTE0MzM8L3BhZ2VzPjx2b2x1bWU+MTg8L3ZvbHVtZT48bnVtYmVyPjY8L251bWJlcj48

ZGF0ZXM+PHllYXI+MTk5MTwveWVhcj48L2RhdGVzPjxwdWJsaXNoZXI+RWxzZXZpZXIgSW5jPC9w

dWJsaXNoZXI+PGlzYm4+MDczNS0xMDk3PC9pc2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5o

dHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhD

WE13M1YxTmI5UXdFTFdxSGlvdWlQSWhDa1h5cVFKVkxuYjhFZWZBb2RxMkFxR2VhTS1SNHpqc0Np

VkZxX1RBdjJmOGtUaVVGaVNPU0h2WXRXSWxpbF9HTDJfZnpDREVpeE5LN3NRRXJta25PbDhvUmNH

VFh0aVNtZEl5M2trZ2VFMFR5aGdzVEpZN1U5SEZQUFlfTEx4X29lejdvR3dmZjczMVZheThzejNZ

Q1RjRFdhYy1JYjRrTlVEREh2ZmhvZDRtODNNb3h4RVBidDNvN01RbnpYYTdfakd1LTQxNWdNMHVN

bFNHcFJxeENuN1hwWFJfUGlkOHJ0SWwtQndvSDVqNnpUZzZDRFBPTnluSjFrYlRkVkYxQmNRT1dh

bzlIYjhsclR3NGZiT3NlekYxM1E2dW9NdXNhM2pfVlpiWnBsU2JYNXlnRUlwOHlkUm81ajF4S1Zw

TFRiaE1ZNy1GOHp1eEdaZ2hXLXp6OEpQZnU0ZEVPV00tSHhEOUNqWVYyTFZWU1luTS0tYnNab1NK

OVdTVzg5UGl2X29WcThPVVdoNzVLdTU5dTdIakJ6ZVE2eTlBR0RUbHZ0M0cyYWZQTTIxUU9uU2ht

Yzg3NVhreTlYNGVlMXV4ZC1rNjd1ZFJDMjUwOVFROVRqREFweEdNLTJqSERVX1IzbVd5YlR4RDlR

S1RPR01TQTh6d0FwTTRZUkpuVE9LYkRrZE1ob05uVElieEdaUFAwZlhGLWRYcUkwbWRQWWhsaWpK

U2lMYm9XdEUwdXBIYXRWS1Vzb0Q0WUtqcVNpT3Ixc0tMQm55clJBUDhXVE5oakRUT050SndhWlNw

REgtQmRvZWJ3YjFFV0ZQZGlvSlJXNVJLQUoyRmFLSmFVZEtLTzI1TVlRNFFtZTVUX1QwV2NQbmpZ

aDJnY3JxWmRTS2hrVnpXZjF2bVZfODg4elY2RkIySV9uT0lkc2Z0clhzVGl5M19CTDM4cVRJPC91

cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4xMC4xMDE2

LzA3MzUtMTA5Nyg5MSk5MDY3MC01PC9lbGVjdHJvbmljLXJlc291cmNlLW51bT48L3JlY29yZD48

L0NpdGU+PC9FbmROb3RlPn==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5FbWVyZ2VuY3kgQ2FyZGlhYyBDYXJlIENvbW1pdHRlZTwv

QXV0aG9yPjxZZWFyPjE5OTE8L1llYXI+PFJlY051bT4xMzU8L1JlY051bT48RGlzcGxheVRleHQ+

PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij4xODwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3Jk

PjxyZWMtbnVtYmVyPjEzNTwvcmVjLW51bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIg

ZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0eHdmYTk1d3dlMHJzOSI+MTM1PC9rZXk+PC9m

b3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBl

Pjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhvcj5FbWVyZ2VuY3kgQ2FyZGlhYyBDYXJlIENv

bW1pdHRlZSwgTWVtYmVyczwvYXV0aG9yPjxhdXRob3I+SmFmZmUsIEFsbGFuIFMuPC9hdXRob3I+

PGF1dGhvcj5BdGtpbnMsIEphbWVzIE0uPC9hdXRob3I+PGF1dGhvcj5GaWVsZCwgSm9obiBNLjwv

YXV0aG9yPjxhdXRob3I+RnJhbmNpcywgQ2hhcmxlcyBLLjwvYXV0aG9yPjxhdXRob3I+R2lic29u

LCBSb2JlcnQgUy48L2F1dGhvcj48YXV0aG9yPkdvbGRiZXJnLCBTdGFubGV5IEouPC9hdXRob3I+

PGF1dGhvcj5HdWVyY2ksIEFsYW4gRC48L2F1dGhvcj48YXV0aG9yPk1lbnR6ZXIsIFJvYmVydCBN

LjwvYXV0aG9yPjxhdXRob3I+T3JuYXRvLCBKb3NlcGggUC48L2F1dGhvcj48YXV0aG9yPlBhc3Nh

bWFuaSwgRXVnZW5lIFIuPC9hdXRob3I+PGF1dGhvcj5TaGFoLCBQcmVkaW1hbiBLLjwvYXV0aG9y

PjxhdXRob3I+U21pdGgsIEh1Z2ggQy48L2F1dGhvcj48YXV0aG9yPldlYXZlciwgVy4gRG91Z2xh

czwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5SZWNvbW1l

bmRlZCBndWlkZWxpbmVzIGZvciBpbi1ob3NwaXRhbCBjYXJkaWFjIG1vbml0b3Jpbmcgb2YgYWR1

bHRzIGZvciBkZXRlY3Rpb24gb2YgYXJyaHl0aG1pYTwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5K

b3VybmFsIG9mIHRoZSBBbWVyaWNhbiBDb2xsZWdlIG9mIENhcmRpb2xvZ3k8L3NlY29uZGFyeS10

aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5Kb3VybmFsIG9mIHRoZSBBbWVy

aWNhbiBDb2xsZWdlIG9mIENhcmRpb2xvZ3k8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdl

cz4xNDMxLTE0MzM8L3BhZ2VzPjx2b2x1bWU+MTg8L3ZvbHVtZT48bnVtYmVyPjY8L251bWJlcj48

ZGF0ZXM+PHllYXI+MTk5MTwveWVhcj48L2RhdGVzPjxwdWJsaXNoZXI+RWxzZXZpZXIgSW5jPC9w

dWJsaXNoZXI+PGlzYm4+MDczNS0xMDk3PC9pc2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5o

dHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhD

WE13M1YxTmI5UXdFTFdxSGlvdWlQSWhDa1h5cVFKVkxuYjhFZWZBb2RxMkFxR2VhTS1SNHpqc0Np

VkZxX1RBdjJmOGtUaVVGaVNPU0h2WXRXSWxpbF9HTDJfZnpDREVpeE5LN3NRRXJta25PbDhvUmNH

VFh0aVNtZEl5M2trZ2VFMFR5aGdzVEpZN1U5SEZQUFlfTEx4X29lejdvR3dmZjczMVZheThzejNZ

Q1RjRFdhYy1JYjRrTlVEREh2ZmhvZDRtODNNb3h4RVBidDNvN01RbnpYYTdfakd1LTQxNWdNMHVN

bFNHcFJxeENuN1hwWFJfUGlkOHJ0SWwtQndvSDVqNnpUZzZDRFBPTnluSjFrYlRkVkYxQmNRT1dh

bzlIYjhsclR3NGZiT3NlekYxM1E2dW9NdXNhM2pfVlpiWnBsU2JYNXlnRUlwOHlkUm81ajF4S1Zw

TFRiaE1ZNy1GOHp1eEdaZ2hXLXp6OEpQZnU0ZEVPV00tSHhEOUNqWVYyTFZWU1luTS0tYnNab1NK

OVdTVzg5UGl2X29WcThPVVdoNzVLdTU5dTdIakJ6ZVE2eTlBR0RUbHZ0M0cyYWZQTTIxUU9uU2ht

Yzg3NVhreTlYNGVlMXV4ZC1rNjd1ZFJDMjUwOVFROVRqREFweEdNLTJqSERVX1IzbVd5YlR4RDlR

S1RPR01TQTh6d0FwTTRZUkpuVE9LYkRrZE1ob05uVElieEdaUFAwZlhGLWRYcUkwbWRQWWhsaWpK

U2lMYm9XdEUwdXBIYXRWS1Vzb0Q0WUtqcVNpT3Ixc0tMQm55clJBUDhXVE5oakRUT050SndhWlNw

REgtQmRvZWJ3YjFFV0ZQZGlvSlJXNVJLQUoyRmFLSmFVZEtLTzI1TVlRNFFtZTVUX1QwV2NQbmpZ

aDJnY3JxWmRTS2hrVnpXZjF2bVZfODg4elY2RkIySV9uT0lkc2Z0clhzVGl5M19CTDM4cVRJPC91

cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4xMC4xMDE2

LzA3MzUtMTA5Nyg5MSk5MDY3MC01PC9lbGVjdHJvbmljLXJlc291cmNlLW51bT48L3JlY29yZD48

L0NpdGU+PC9FbmROb3RlPn==

ADDIN EN.CITE.DATA 18 which delineated indications for telemetry. These indications included several non-cardiac conditions but when the American Heart Association (AHA) issued guidelinesPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EcmV3PC9BdXRob3I+PFllYXI+MjAwNDwvWWVhcj48UmVj

TnVtPjM4PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+MTk8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zODwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+Mzg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkRyZXcsIEIuIEouPC9hdXRob3I+PGF1dGhvcj5DYWxpZmYsIFIuIE0uPC9hdXRob3I+PGF1dGhv

cj5GdW5rLCBNLjwvYXV0aG9yPjxhdXRob3I+S2F1Zm1hbiwgRS4gUy48L2F1dGhvcj48YXV0aG9y

PktydWNvZmYsIE0uIFcuPC9hdXRob3I+PGF1dGhvcj5MYWtzLCBNLiBNLjwvYXV0aG9yPjxhdXRo

b3I+TWFjZmFybGFuZSwgUC4gVy48L2F1dGhvcj48YXV0aG9yPlNvbW1hcmdyZW4sIEMuPC9hdXRo

b3I+PGF1dGhvcj5Td2lyeW4sIFMuPC9hdXRob3I+PGF1dGhvcj5WYW4gSGFyZSwgRy4gRi48L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+UHJhY3RpY2Ugc3Rh

bmRhcmRzIGZvciBlbGVjdHJvY2FyZGlvZ3JhcGhpYyBtb25pdG9yaW5nIGluIGhvc3BpdGFsIHNl

dHRpbmdzOiBhbiBBbWVyaWNhbiBIZWFydCBBc3NvY2lhdGlvbiBzY2llbnRpZmljIHN0YXRlbWVu

dCBmcm9tIHRoZSBDb3VuY2lscyBvbiBDYXJkaW92YXNjdWxhciBOdXJzaW5nLCBDbGluaWNhbCBD

YXJkaW9sb2d5LCBhbmQgQ2FyZGlvdmFzY3VsYXIgRGlzZWFzZSBpbiB0aGUgWW91bmc6IGVuZG9y

c2VkIGJ5IHRoZSBJbnRlcm5hdGlvbmFsIFNvY2lldHkgb2YgQ29tcHV0ZXJpemVkIEVsZWN0cm9j

YXJkaW9sb2d5IGFuZCB0aGUgQW1lcmljYW4gQXNzb2NpYXRpb24gb2YgQ3JpdGljYWwtQ2FyZSBO

dXJzZXM8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Q2lyY3VsYXRpb248L3NlY29uZGFyeS10aXRs

ZT48YWx0LXRpdGxlPkNpcmN1bGF0aW9uPC9hbHQtdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+

PGZ1bGwtdGl0bGU+Q2lyY3VsYXRpb248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwv

YWJici0xPjwvcGVyaW9kaWNhbD48YWx0LXBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q2lyY3VsYXRp

b248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwvYWJici0xPjwvYWx0LXBlcmlvZGlj

YWw+PHBhZ2VzPjI3MjEtNDY8L3BhZ2VzPjx2b2x1bWU+MTEwPC92b2x1bWU+PG51bWJlcj4xNzwv

bnVtYmVyPjxlZGl0aW9uPjIwMDQvMTAvMjc8L2VkaXRpb24+PGtleXdvcmRzPjxrZXl3b3JkPkFy

cmh5dGhtaWFzLCBDYXJkaWFjLypkaWFnbm9zaXM8L2tleXdvcmQ+PGtleXdvcmQ+Q2FyZGlvbG9n

eS9lZHVjYXRpb24vbWFucG93ZXI8L2tleXdvcmQ+PGtleXdvcmQ+RWxlY3Ryb2NhcmRpb2dyYXBo

eS9pbnN0cnVtZW50YXRpb24vbWV0aG9kcy8qc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPkVs

ZWN0cm9kZXM8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxpemF0aW9uPC9rZXl3b3JkPjxrZXl3

b3JkPkh1bWFuczwva2V5d29yZD48a2V5d29yZD5Mb25nIFFUIFN5bmRyb21lL2RpYWdub3Npczwv

a2V5d29yZD48a2V5d29yZD5Nb25pdG9yaW5nLCBQaHlzaW9sb2dpYy9zdGFuZGFyZHM8L2tleXdv

cmQ+PGtleXdvcmQ+TXlvY2FyZGlhbCBJc2NoZW1pYS8qZGlhZ25vc2lzPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDQ8L3llYXI+PHB1Yi1kYXRlcz48ZGF0ZT5PY3QgMjY8L2Rh

dGU+PC9wdWItZGF0ZXM+PC9kYXRlcz48aXNibj4wMDA5LTczMjI8L2lzYm4+PGFjY2Vzc2lvbi1u

dW0+MTU1MDUxMTA8L2FjY2Vzc2lvbi1udW0+PHVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291

cmNlLW51bT4xMC4xMTYxLzAxLmNpci4wMDAwMTQ1MTQ0LjU2NjczLjU5PC9lbGVjdHJvbmljLXJl

c291cmNlLW51bT48cmVtb3RlLWRhdGFiYXNlLXByb3ZpZGVyPk5sbTwvcmVtb3RlLWRhdGFiYXNl

LXByb3ZpZGVyPjxsYW5ndWFnZT5lbmc8L2xhbmd1YWdlPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5v

dGU+AG==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EcmV3PC9BdXRob3I+PFllYXI+MjAwNDwvWWVhcj48UmVj

TnVtPjM4PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+MTk8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zODwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+Mzg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkRyZXcsIEIuIEouPC9hdXRob3I+PGF1dGhvcj5DYWxpZmYsIFIuIE0uPC9hdXRob3I+PGF1dGhv

cj5GdW5rLCBNLjwvYXV0aG9yPjxhdXRob3I+S2F1Zm1hbiwgRS4gUy48L2F1dGhvcj48YXV0aG9y

PktydWNvZmYsIE0uIFcuPC9hdXRob3I+PGF1dGhvcj5MYWtzLCBNLiBNLjwvYXV0aG9yPjxhdXRo

b3I+TWFjZmFybGFuZSwgUC4gVy48L2F1dGhvcj48YXV0aG9yPlNvbW1hcmdyZW4sIEMuPC9hdXRo

b3I+PGF1dGhvcj5Td2lyeW4sIFMuPC9hdXRob3I+PGF1dGhvcj5WYW4gSGFyZSwgRy4gRi48L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+UHJhY3RpY2Ugc3Rh

bmRhcmRzIGZvciBlbGVjdHJvY2FyZGlvZ3JhcGhpYyBtb25pdG9yaW5nIGluIGhvc3BpdGFsIHNl

dHRpbmdzOiBhbiBBbWVyaWNhbiBIZWFydCBBc3NvY2lhdGlvbiBzY2llbnRpZmljIHN0YXRlbWVu

dCBmcm9tIHRoZSBDb3VuY2lscyBvbiBDYXJkaW92YXNjdWxhciBOdXJzaW5nLCBDbGluaWNhbCBD

YXJkaW9sb2d5LCBhbmQgQ2FyZGlvdmFzY3VsYXIgRGlzZWFzZSBpbiB0aGUgWW91bmc6IGVuZG9y

c2VkIGJ5IHRoZSBJbnRlcm5hdGlvbmFsIFNvY2lldHkgb2YgQ29tcHV0ZXJpemVkIEVsZWN0cm9j

YXJkaW9sb2d5IGFuZCB0aGUgQW1lcmljYW4gQXNzb2NpYXRpb24gb2YgQ3JpdGljYWwtQ2FyZSBO

dXJzZXM8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Q2lyY3VsYXRpb248L3NlY29uZGFyeS10aXRs

ZT48YWx0LXRpdGxlPkNpcmN1bGF0aW9uPC9hbHQtdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+

PGZ1bGwtdGl0bGU+Q2lyY3VsYXRpb248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwv

YWJici0xPjwvcGVyaW9kaWNhbD48YWx0LXBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q2lyY3VsYXRp

b248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwvYWJici0xPjwvYWx0LXBlcmlvZGlj

YWw+PHBhZ2VzPjI3MjEtNDY8L3BhZ2VzPjx2b2x1bWU+MTEwPC92b2x1bWU+PG51bWJlcj4xNzwv

bnVtYmVyPjxlZGl0aW9uPjIwMDQvMTAvMjc8L2VkaXRpb24+PGtleXdvcmRzPjxrZXl3b3JkPkFy

cmh5dGhtaWFzLCBDYXJkaWFjLypkaWFnbm9zaXM8L2tleXdvcmQ+PGtleXdvcmQ+Q2FyZGlvbG9n

eS9lZHVjYXRpb24vbWFucG93ZXI8L2tleXdvcmQ+PGtleXdvcmQ+RWxlY3Ryb2NhcmRpb2dyYXBo

eS9pbnN0cnVtZW50YXRpb24vbWV0aG9kcy8qc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPkVs

ZWN0cm9kZXM8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxpemF0aW9uPC9rZXl3b3JkPjxrZXl3

b3JkPkh1bWFuczwva2V5d29yZD48a2V5d29yZD5Mb25nIFFUIFN5bmRyb21lL2RpYWdub3Npczwv

a2V5d29yZD48a2V5d29yZD5Nb25pdG9yaW5nLCBQaHlzaW9sb2dpYy9zdGFuZGFyZHM8L2tleXdv

cmQ+PGtleXdvcmQ+TXlvY2FyZGlhbCBJc2NoZW1pYS8qZGlhZ25vc2lzPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDQ8L3llYXI+PHB1Yi1kYXRlcz48ZGF0ZT5PY3QgMjY8L2Rh

dGU+PC9wdWItZGF0ZXM+PC9kYXRlcz48aXNibj4wMDA5LTczMjI8L2lzYm4+PGFjY2Vzc2lvbi1u

dW0+MTU1MDUxMTA8L2FjY2Vzc2lvbi1udW0+PHVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291

cmNlLW51bT4xMC4xMTYxLzAxLmNpci4wMDAwMTQ1MTQ0LjU2NjczLjU5PC9lbGVjdHJvbmljLXJl

c291cmNlLW51bT48cmVtb3RlLWRhdGFiYXNlLXByb3ZpZGVyPk5sbTwvcmVtb3RlLWRhdGFiYXNl

LXByb3ZpZGVyPjxsYW5ndWFnZT5lbmc8L2xhbmd1YWdlPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5v

dGU+AG==

ADDIN EN.CITE.DATA 19 in 2004 (see Appendix A), conditions related to ischaemic heart disease received the strongest indication for monitoring. With this reduction of scope, the patient care tasks were expected to become more clinically homogenous. Even then, smooth execution of these patient tasks relies on telemetry equipment’s predictable behavior. Hospital departments like facilities management and engineering ensure this by maintaining machinery and attending to structural concerns.Even if the aforementioned professionals coordinate their activities and telemetry operations occur as intended, the equipment interface can be an ergonomic challenge in a busy hospital. The negative effects of alarm noise on patients and staff were discussed above. If the detrimental effects of noise are not counterbalanced by telemetry’s benefits to workflow, there will be a net inefficiency. If inefficiencies aggregate at the unit level, monitored beds may be unavailable for patients to be transferred off of un-monitored units. Then, patient flow in the hospital will slow down.The hospital which can maintain operational flow with an increased number of monitored patients may increase the demands on its infrastructure and staff as the hospital census’ average acuity increases. In that case, electronic monitors must allow providers to provide care more efficiently. Electronic monitoring was initially instituted in lieu of the ideal condition where each patient would have human attention in the room, in case they suddenly decompensatedPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CcmFkeTwvQXV0aG9yPjxZZWFyPjIwMTE8L1llYXI+PFJl

Y051bT42NTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjIw

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+NjU8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjY1PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5CcmFkeSwgV2lsbGlhbSBKLjwvYXV0aG9yPjxhdXRob3I+R3Vya2EsIEtlbGx5IEsuPC9hdXRo

b3I+PGF1dGhvcj5NZWhyaW5nLCBCZXRoPC9hdXRob3I+PGF1dGhvcj5QZWJlcmR5LCBNYXJ5IEFu

bjwvYXV0aG9yPjxhdXRob3I+T+KAmUNvbm5vciwgUm9iZXJ0IEUuPC9hdXRob3I+PGF1dGhvcj5B

bWVyaWNhbiBIZWFydCBBc3NvY2lhdGlvbiZhcG9zO3MgR2V0IHdpdGggdGhlIEd1aWRlbGluZXMs

IEludmVzdGlnYXRvcnM8L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48

dGl0bGU+SW4taG9zcGl0YWwgY2FyZGlhYyBhcnJlc3Q6IEltcGFjdCBvZiBtb25pdG9yaW5nIGFu

ZCB3aXRuZXNzZWQgZXZlbnQgb24gcGF0aWVudCBzdXJ2aXZhbCBhbmQgbmV1cm9sb2dpYyBzdGF0

dXMgYXQgaG9zcGl0YWwgZGlzY2hhcmdlPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPlJlc3VzY2l0

YXRpb248L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5S

ZXN1c2NpdGF0aW9uPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+ODQ1LTg1MjwvcGFn

ZXM+PHZvbHVtZT44Mjwvdm9sdW1lPjxudW1iZXI+NzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29y

ZD5FbGVjdHJvY2FyZGlvZ3JhcGhpYyBtb25pdG9yaW5nPC9rZXl3b3JkPjxrZXl3b3JkPkNhcmRp

YWMgYXJyZXN0PC9rZXl3b3JkPjxrZXl3b3JkPldpdG5lc3NlZDwva2V5d29yZD48a2V5d29yZD5J

bi1ob3NwaXRhbDwva2V5d29yZD48a2V5d29yZD5PdXRjb21lPC9rZXl3b3JkPjxrZXl3b3JkPlJl

c3VzY2l0YXRpb248L2tleXdvcmQ+PGtleXdvcmQ+Q2FyZGlvcmVzcGlyYXRvcnkgYXJyZXN0PC9r

ZXl3b3JkPjxrZXl3b3JkPklucGF0aWVudDwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCBNb3J0

YWxpdHkgLSB0cmVuZHM8L2tleXdvcmQ+PGtleXdvcmQ+TW9uaXRvcmluZywgUGh5c2lvbG9naWMg

LSBtZXRob2RzPC9rZXl3b3JkPjxrZXl3b3JkPlN1cnZpdmFsIFJhdGUgLSB0cmVuZHM8L2tleXdv

cmQ+PGtleXdvcmQ+Q2FyZGlvcHVsbW9uYXJ5IFJlc3VzY2l0YXRpb24gLSBtZXRob2RzPC9rZXl3

b3JkPjxrZXl3b3JkPlBhdGllbnQgRGlzY2hhcmdlIC0gc3RhdGlzdGljcyAmYW1wOyBudW1lcmlj

YWwgZGF0YTwva2V5d29yZD48a2V5d29yZD5IZWFydCBBcnJlc3QgLSB0aGVyYXB5PC9rZXl3b3Jk

PjxrZXl3b3JkPkhlYXJ0IEFycmVzdCAtIG1vcnRhbGl0eTwva2V5d29yZD48a2V5d29yZD5IZWFy

dCBBcnJlc3QgLSBwaHlzaW9wYXRob2xvZ3k8L2tleXdvcmQ+PGtleXdvcmQ+UGF0aWVudCBvdXRj

b21lczwva2V5d29yZD48a2V5d29yZD5FbWVyZ2VuY3kgbWVkaWNpbmU8L2tleXdvcmQ+PGtleXdv

cmQ+U2Nob29sIGZhY2lsaXRpZXM8L2tleXdvcmQ+PGtleXdvcmQ+UGF0aWVudCBtb25pdG9yaW5n

IGVxdWlwbWVudDwva2V5d29yZD48a2V5d29yZD5FZHVjYXRpb24gcGFya3M8L2tleXdvcmQ+PGtl

eXdvcmQ+QWRtaXNzaW9uIGFuZCBkaXNjaGFyZ2U8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxz

PC9rZXl3b3JkPjxrZXl3b3JkPlB1YmxpYyBoZWFsdGg8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0

ZXM+PHllYXI+MjAxMTwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+SXJlbGFuZDwvcHViLWxv

Y2F0aW9uPjxwdWJsaXNoZXI+RWxzZXZpZXIgSXJlbGFuZCBMdGQ8L3B1Ymxpc2hlcj48aXNibj4w

MzAwLTk1NzI8L2lzYm4+PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1v

bi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9saW5rLzAvZUx2SENYTXdwVjNkaTlRd0VBLWlz

Z2lpbm5xOTlRTUM0bU4zLTVGMFV4OEVUejA4Wko5VUVGOUMya3k0RmE1MzJwYnpEX0FQZHlaTnUz

dW5EOEpCWDlwTzAtMTI4cHVaZE9ZM2pPWFpJb212WUVLaWFtV3RLYXlDU2txajBscXNwTWpKMnFt

aTlLazZ1MG1XaHp0SmxzRVNEQWp2c1RzY1dZYl9kbm0tMlN3X29iS2l0LURqR1FvYXFMNjhRS2ds

NHNkM2h4TTI1OUszV3lIaG1LUm43TVUyNHd2ajJ4N0hIajZCQjNaUGZCWnExUDV2bXhWQWZESmR0

Nm1TcEc5M0ROVFJmVGFtNFhvZXA0MDluY3FzXy1aOXZNYmpQbUQzZ2dmTDN3eHllLXdHTkFfWmJC

Mi0wVDlpdjQtYi1DUjBJLUcxVjhDYUc5OEQ1QlVfOWtXWl9NenhVdzhtdEtySVRXUDV4YVlqMEFY

TFBhVVVQMnQ0b0h6bGJZOXdoaFBDeTNuLVRZX1huR3FoLXBhYmprLTNveHBqb242Q3gtekwwZnZQ

YnpfRW9kZERYSk9UNFNlcnhkRFVGQzZCb3FxY296b3I5QjVkdVhJbFJuR0l6RVZaS3ltcldxZ1VG

RURxUkE2Wms1QlU0UEo5ZHRkUVRVRFQtZHBCRzdGYkRpY3dSR1JVSTN3YkVadDlMVC1xOWJkc1Bl

enVqYnVMMWhlNExYNTBFZXFKbl8teFhJZ0R4bXRwME1nRHlFS0FTQk9qSkpqS1ZTSzNwUVNWck9a

TWpJcWh6d2QyRUQybXpYM1hsX1JKa3o3cEpNTk56ZG5yVVluMHBmZXQwWTc5M3dEN3BIclRQVE9w

YUwxTnBuTVdEY3E0UFpVU3gyS0NsN3djdEhON1JyYzRtQ1pHd0pVU0NsMVAzZjNxY0lRcmNwSTRf

ekFNZjNMZFhfMlUzUmxXNUdsN3htNTJQM3Q0UG5BS193RVRlRVFtPC91cmw+PHVybD53d3cuc3Vt

bW9uLmNvbTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1u

dW0+MTAuMTAxNi9qLnJlc3VzY2l0YXRpb24uMjAxMS4wMi4wMjg8L2VsZWN0cm9uaWMtcmVzb3Vy

Y2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CcmFkeTwvQXV0aG9yPjxZZWFyPjIwMTE8L1llYXI+PFJl

Y051bT42NTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjIw

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+NjU8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjY1PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5CcmFkeSwgV2lsbGlhbSBKLjwvYXV0aG9yPjxhdXRob3I+R3Vya2EsIEtlbGx5IEsuPC9hdXRo

b3I+PGF1dGhvcj5NZWhyaW5nLCBCZXRoPC9hdXRob3I+PGF1dGhvcj5QZWJlcmR5LCBNYXJ5IEFu

bjwvYXV0aG9yPjxhdXRob3I+T+KAmUNvbm5vciwgUm9iZXJ0IEUuPC9hdXRob3I+PGF1dGhvcj5B

bWVyaWNhbiBIZWFydCBBc3NvY2lhdGlvbiZhcG9zO3MgR2V0IHdpdGggdGhlIEd1aWRlbGluZXMs

IEludmVzdGlnYXRvcnM8L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48

dGl0bGU+SW4taG9zcGl0YWwgY2FyZGlhYyBhcnJlc3Q6IEltcGFjdCBvZiBtb25pdG9yaW5nIGFu

ZCB3aXRuZXNzZWQgZXZlbnQgb24gcGF0aWVudCBzdXJ2aXZhbCBhbmQgbmV1cm9sb2dpYyBzdGF0

dXMgYXQgaG9zcGl0YWwgZGlzY2hhcmdlPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPlJlc3VzY2l0

YXRpb248L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5S

ZXN1c2NpdGF0aW9uPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+ODQ1LTg1MjwvcGFn

ZXM+PHZvbHVtZT44Mjwvdm9sdW1lPjxudW1iZXI+NzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29y

ZD5FbGVjdHJvY2FyZGlvZ3JhcGhpYyBtb25pdG9yaW5nPC9rZXl3b3JkPjxrZXl3b3JkPkNhcmRp

YWMgYXJyZXN0PC9rZXl3b3JkPjxrZXl3b3JkPldpdG5lc3NlZDwva2V5d29yZD48a2V5d29yZD5J

bi1ob3NwaXRhbDwva2V5d29yZD48a2V5d29yZD5PdXRjb21lPC9rZXl3b3JkPjxrZXl3b3JkPlJl

c3VzY2l0YXRpb248L2tleXdvcmQ+PGtleXdvcmQ+Q2FyZGlvcmVzcGlyYXRvcnkgYXJyZXN0PC9r

ZXl3b3JkPjxrZXl3b3JkPklucGF0aWVudDwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCBNb3J0

YWxpdHkgLSB0cmVuZHM8L2tleXdvcmQ+PGtleXdvcmQ+TW9uaXRvcmluZywgUGh5c2lvbG9naWMg

LSBtZXRob2RzPC9rZXl3b3JkPjxrZXl3b3JkPlN1cnZpdmFsIFJhdGUgLSB0cmVuZHM8L2tleXdv

cmQ+PGtleXdvcmQ+Q2FyZGlvcHVsbW9uYXJ5IFJlc3VzY2l0YXRpb24gLSBtZXRob2RzPC9rZXl3

b3JkPjxrZXl3b3JkPlBhdGllbnQgRGlzY2hhcmdlIC0gc3RhdGlzdGljcyAmYW1wOyBudW1lcmlj

YWwgZGF0YTwva2V5d29yZD48a2V5d29yZD5IZWFydCBBcnJlc3QgLSB0aGVyYXB5PC9rZXl3b3Jk

PjxrZXl3b3JkPkhlYXJ0IEFycmVzdCAtIG1vcnRhbGl0eTwva2V5d29yZD48a2V5d29yZD5IZWFy

dCBBcnJlc3QgLSBwaHlzaW9wYXRob2xvZ3k8L2tleXdvcmQ+PGtleXdvcmQ+UGF0aWVudCBvdXRj

b21lczwva2V5d29yZD48a2V5d29yZD5FbWVyZ2VuY3kgbWVkaWNpbmU8L2tleXdvcmQ+PGtleXdv

cmQ+U2Nob29sIGZhY2lsaXRpZXM8L2tleXdvcmQ+PGtleXdvcmQ+UGF0aWVudCBtb25pdG9yaW5n

IGVxdWlwbWVudDwva2V5d29yZD48a2V5d29yZD5FZHVjYXRpb24gcGFya3M8L2tleXdvcmQ+PGtl

eXdvcmQ+QWRtaXNzaW9uIGFuZCBkaXNjaGFyZ2U8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxz

PC9rZXl3b3JkPjxrZXl3b3JkPlB1YmxpYyBoZWFsdGg8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0

ZXM+PHllYXI+MjAxMTwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+SXJlbGFuZDwvcHViLWxv

Y2F0aW9uPjxwdWJsaXNoZXI+RWxzZXZpZXIgSXJlbGFuZCBMdGQ8L3B1Ymxpc2hlcj48aXNibj4w

MzAwLTk1NzI8L2lzYm4+PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1v

bi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9saW5rLzAvZUx2SENYTXdwVjNkaTlRd0VBLWlz

Z2lpbm5xOTlRTUM0bU4zLTVGMFV4OEVUejA4Wko5VUVGOUMya3k0RmE1MzJwYnpEX0FQZHlaTnUz

dW5EOEpCWDlwTzAtMTI4cHVaZE9ZM2pPWFpJb212WUVLaWFtV3RLYXlDU2txajBscXNwTWpKMnFt

aTlLazZ1MG1XaHp0SmxzRVNEQWp2c1RzY1dZYl9kbm0tMlN3X29iS2l0LURqR1FvYXFMNjhRS2ds

NHNkM2h4TTI1OUszV3lIaG1LUm43TVUyNHd2ajJ4N0hIajZCQjNaUGZCWnExUDV2bXhWQWZESmR0

Nm1TcEc5M0ROVFJmVGFtNFhvZXA0MDluY3FzXy1aOXZNYmpQbUQzZ2dmTDN3eHllLXdHTkFfWmJC

Mi0wVDlpdjQtYi1DUjBJLUcxVjhDYUc5OEQ1QlVfOWtXWl9NenhVdzhtdEtySVRXUDV4YVlqMEFY

TFBhVVVQMnQ0b0h6bGJZOXdoaFBDeTNuLVRZX1huR3FoLXBhYmprLTNveHBqb242Q3gtekwwZnZQ

YnpfRW9kZERYSk9UNFNlcnhkRFVGQzZCb3FxY296b3I5QjVkdVhJbFJuR0l6RVZaS3ltcldxZ1VG

RURxUkE2Wms1QlU0UEo5ZHRkUVRVRFQtZHBCRzdGYkRpY3dSR1JVSTN3YkVadDlMVC1xOWJkc1Bl

enVqYnVMMWhlNExYNTBFZXFKbl8teFhJZ0R4bXRwME1nRHlFS0FTQk9qSkpqS1ZTSzNwUVNWck9a

TWpJcWh6d2QyRUQybXpYM1hsX1JKa3o3cEpNTk56ZG5yVVluMHBmZXQwWTc5M3dEN3BIclRQVE9w

YUwxTnBuTVdEY3E0UFpVU3gyS0NsN3djdEhON1JyYzRtQ1pHd0pVU0NsMVAzZjNxY0lRcmNwSTRf

ekFNZjNMZFhfMlUzUmxXNUdsN3htNTJQM3Q0UG5BS193RVRlRVFtPC91cmw+PHVybD53d3cuc3Vt

bW9uLmNvbTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1u

dW0+MTAuMTAxNi9qLnJlc3VzY2l0YXRpb24uMjAxMS4wMi4wMjg8L2VsZWN0cm9uaWMtcmVzb3Vy

Y2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE.DATA 20. In order to allow caregivers to leave the patient’s room, alarms are set at a high sensitivity. However, there is an associated loss of specificity and increase in false alarms. Now, overburdened staff rank excessive false alarms as the most important issue facing monitored unitsPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5HcmFoYW08L0F1dGhvcj48WWVhcj4yMDEwPC9ZZWFyPjxS

ZWNOdW0+MTc8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij4y

MSwyMjwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjE3PC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xNzwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+R3JhaGFtLCBLZWxseSBDcmVpZ2h0b248L2F1dGhvcj48YXV0aG9yPkN2YWNoLCBNYXJp

YTwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5Nb25pdG9y

IEFsYXJtIEZhdGlndWU6IFN0YW5kYXJkaXppbmcgVXNlIG9mIFBoeXNpb2xvZ2ljYWwgTW9uaXRv

cnMgYW5kIERlY3JlYXNpbmcgTnVpc2FuY2UgQWxhcm1zPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxl

PkFtZXJpY2FuIEpvdXJuYWwgb2YgQ3JpdGljYWwgQ2FyZTwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0

bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkFtZXJpY2FuIEpvdXJuYWwgb2YgQ3JpdGljYWwg

Q2FyZTwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjI4LTM0PC9wYWdlcz48dm9sdW1l

PjE5PC92b2x1bWU+PG51bWJlcj4xPC9udW1iZXI+PGRhdGVzPjx5ZWFyPjIwMTA8L3llYXI+PC9k

YXRlcz48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL2FqY2MuYWFjbmpvdXJuYWxzLm9y

Zy9jb250ZW50LzE5LzEvMjguYWJzdHJhY3ROMiAtIEJhY2tncm91bmQgUmVsaWFuY2Ugb24gcGh5

c2lvbG9naWNhbCBtb25pdG9ycyB0byBjb250aW51b3VzbHkg4oCcd2F0Y2jigJ0gcGF0aWVudHMg

YW5kIHRvIGFsZXJ0IHRoZSBudXJzZSB3aGVuIGEgc2VyaW91cyByaHl0aG0gcHJvYmxlbSBvY2N1

cnMgaXMgc3RhbmRhcmQgcHJhY3RpY2Ugb24gbW9uaXRvcmVkIHVuaXRzLiBBbGFybXMgYXJlIGlu

dGVuZGVkIHRvIGFsZXJ0IGNsaW5pY2lhbnMgdG8gZGV2aWF0aW9ucyBmcm9tIGEgcHJlZGV0ZXJt

aW5lZCDigJxub3JtYWzigJ0gc3RhdHVzLiBIb3dldmVyLCBhbGFybSBmYXRpZ3VlIG1heSBvY2N1

ciB3aGVuIHRoZSBzaGVlciBudW1iZXIgb2YgbW9uaXRvciBhbGFybXMgb3ZlcndoZWxtcyBjbGlu

aWNpYW5zLCBwb3NzaWJseSBsZWFkaW5nIHRvIGFsYXJtcyBiZWluZyBkaXNhYmxlZCwgc2lsZW5j

ZWQsIG9yIGlnbm9yZWQuUHVycG9zZSBFeGNlc3NpdmUgbnVtYmVycyBvZiBtb25pdG9yIGFsYXJt

cyBhbmQgZmVhciB0aGF0IG51cnNlcyBoYXZlIGJlY29tZSBkZXNlbnNpdGl6ZWQgdG8gdGhlc2Ug

YWxhcm1zIHdhcyB0aGUgaW1wZXR1cyBmb3IgYSB1bml0LWJhc2VkIHF1YWxpdHkgaW1wcm92ZW1l

bnQgcHJvamVjdC5NZXRob2RzIFNtYWxsIHRlc3RzIG9mIGNoYW5nZSB0byBpbXByb3ZlIGFsYXJt

IG1hbmFnZW1lbnQgd2VyZSBjb25kdWN0ZWQgb24gYSBtZWRpY2FsIHByb2dyZXNzaXZlIGNhcmUg

dW5pdC4gVGhlIHR5cGVzIGFuZCBmcmVxdWVuY3kgb2YgbW9uaXRvciBhbGFybXMgaW4gdGhlIHVu

aXQgd2VyZSBhc3Nlc3NlZC4gTnVyc2VzIHdlcmUgdHJhaW5lZCB0byBpbmRpdmlkdWFsaXplIHBh

dGllbnRz4oCZIGFsYXJtIHBhcmFtZXRlciBsaW1pdHMgYW5kIGxldmVscy4gTW9uaXRvciBzb2Z0

d2FyZSB3YXMgbW9kaWZpZWQgdG8gcHJvbW90ZSBhdWRpYmlsaXR5IG9mIGNyaXRpY2FsIGFsYXJt

cy5SZXN1bHRzIENyaXRpY2FsIG1vbml0b3IgYWxhcm1zIHdlcmUgcmVkdWNlZCA0MyUgZnJvbSBi

YXNlbGluZSBkYXRhLiBUaGUgcmVkdWN0aW9uIG9mIGFsYXJtcyBjb3VsZCBiZSBhdHRyaWJ1dGVk

IHRvIGFkanVzdG1lbnQgb2YgbW9uaXRvciBhbGFybSBkZWZhdWx0cywgY2FyZWZ1bCBhc3Nlc3Nt

ZW50IGFuZCBjdXN0b21pemF0aW9uIG9mIG1vbml0b3IgYWxhcm0gcGFyYW1ldGVyIGxpbWl0cyBh

bmQgbGV2ZWxzLCBhbmQgaW1wbGVtZW50YXRpb24gb2YgYW4gaW50ZXJkaXNjaXBsaW5hcnkgbW9u

aXRvciBwb2xpY3kuRGlzY3Vzc2lvbiBBbHRob3VnaCBhbGFybXMgYXJlIGltcG9ydGFudCBhbmQg

c29tZXRpbWVzIGxpZmUtc2F2aW5nLCB0aGV5IGNhbiBjb21wcm9taXNlIHBhdGllbnRz4oCZIHNh

ZmV0eSBpZiBpZ25vcmVkLiBUaGlzIHVuaXQtYmFzZWQgcXVhbGl0eSBpbXByb3ZlbWVudCBpbml0

aWF0aXZlIHdhcyBiZW5lZmljaWFsIGFzIGEgc3RhcnRpbmcgcG9pbnQgZm9yIHJldmFtcGluZyBh

bGFybSBtYW5hZ2VtZW50IHRocm91Z2hvdXQgdGhlIGluc3RpdHV0aW9uLjwvdXJsPjwvcmVsYXRl

ZC11cmxzPjwvdXJscz48L3JlY29yZD48L0NpdGU+PENpdGU+PEF1dGhvcj5GdW5rPC9BdXRob3I+

PFllYXI+MjAxNDwvWWVhcj48UmVjTnVtPjE4PC9SZWNOdW0+PHJlY29yZD48cmVjLW51bWJlcj4x

ODwvcmVjLW51bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoy

bzBmcGY3ZWZkZG54OXZ0eHdmYTk1d3dlMHJzOSI+MTg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVm

LXR5cGUgbmFtZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48

YXV0aG9ycz48YXV0aG9yPkZ1bmssIE1hcmpvcmllPC9hdXRob3I+PGF1dGhvcj5DbGFyaywgSi4g

VG9iZXk8L2F1dGhvcj48YXV0aG9yPkJhdWxkLCBUaG9tYXMgSi48L2F1dGhvcj48YXV0aG9yPk90

dCwgSmVubmlmZXIgQy48L2F1dGhvcj48YXV0aG9yPkNvc3MsIFBhdWw8L2F1dGhvcj48L2F1dGhv

cnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXR0aXR1ZGVzIGFuZCBwcmFjdGljZXMg

cmVsYXRlZCB0byBjbGluaWNhbCBhbGFybXM8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+QW1lcmlj

YW4gSm91cm5hbCBvZiBDcml0aWNhbCBDYXJlIDogQW4gT2ZmaWNpYWwgUHVibGljYXRpb24sIEFt

ZXJpY2FuIEFzc29jaWF0aW9uIG9mIENyaXRpY2FsLUNhcmUgTnVyc2VzPC9zZWNvbmRhcnktdGl0

bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+QW1lcmljYW4gSm91cm5hbCBvZiBD

cml0aWNhbCBDYXJlIDogQW4gT2ZmaWNpYWwgUHVibGljYXRpb24sIEFtZXJpY2FuIEFzc29jaWF0

aW9uIG9mIENyaXRpY2FsLUNhcmUgTnVyc2VzPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFn

ZXM+ZTktZTE4PC9wYWdlcz48dm9sdW1lPjIzPC92b2x1bWU+PG51bWJlcj4zPC9udW1iZXI+PGtl

eXdvcmRzPjxrZXl3b3JkPk1vbml0b3JpbmcsIFBoeXNpb2xvZ2ljIC0gaW5zdHJ1bWVudGF0aW9u

PC9rZXl3b3JkPjxrZXl3b3JkPlBlcnNvbm5lbCwgSG9zcGl0YWwgLSBwc3ljaG9sb2d5PC9rZXl3

b3JkPjxrZXl3b3JkPlNhZmV0eSBNYW5hZ2VtZW50IC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWlu

aXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkluZmx1ZW5jZTwva2V5d29yZD48a2V5d29yZD5T

YWZldHkgYW5kIHNlY3VyaXR5IG1lYXN1cmVzPC9rZXl3b3JkPjxrZXl3b3JkPkZhdGlndWU8L2tl

eXdvcmQ+PGtleXdvcmQ+QW5hbHlzaXM8L2tleXdvcmQ+PGtleXdvcmQ+UmlzayBmYWN0b3JzPC9r

ZXl3b3JkPjxrZXl3b3JkPlBhdGllbnRzPC9rZXl3b3JkPjxrZXl3b3JkPlByYWN0aWNlPC9rZXl3

b3JkPjxrZXl3b3JkPkZhbHNlIGFsYXJtczwva2V5d29yZD48a2V5d29yZD5NZWRpY2FsIHBlcnNv

bm5lbDwva2V5d29yZD48a2V5d29yZD5FbGVjdHJpYyBhbGFybXM8L2tleXdvcmQ+PC9rZXl3b3Jk

cz48ZGF0ZXM+PHllYXI+MjAxNDwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5pdGVkIFN0

YXRlczwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+QW1lcmljYW4gQXNzb2NpYXRpb24gb2YgQ3Jp

dGljYWwtQ2FyZSBOdXJzZXM8L3B1Ymxpc2hlcj48aXNibj4xMDYyLTMyNjQ8L2lzYm4+PHVybHM+

PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNv

bS8yLjAuMC9saW5rLzAvZUx2SENYTXdqVjFMUzhRd0VCNTBRZkVpdXI3cWl4ejBXR21UTkUyUGk3

Z29JbmpRYzhueklOZ1Z0XzdfblRSeDJWMDhlQ3MwVGVsWEp2TU5NX01OQUtOM1JiNXhKdkJHRnA1

SmpjN1FONDViSkFxQ1MtMEtqUXhFRFlQb1Zvc3NiXzlNNlBNZ3hxTS1qS0ZCbEM1MGxtOWo2QjZJ

ME5Qek1uT0FCSHdZcUZJSW1pTTE0YkVuYl9QUk5TLVV6dUkxV2ptNGwta0I3Q2RlU0NieFJ4N0Ns

dXZHc1B1U010OWoyRWxoX1JIUVNSX1MtOWJOaWVvc2VVMXRUbk15MUxVNVNfb1pTV3FmdUI4R3Jw

X3pZM2lmUHJ6ZFAtWnA4a0Z1UWtpVzEwaU1wTE9HTmxJclU2TUxMM1doaFJHV1MtVXFabW5GbkJl

bFlhRlYxaU9IS3JSVmxhSmVTUzl3LVFtTXVsbm56b0NnUjJkaHdyUkdVLVdxRkpwVzJuQmhyYXhk

NlNYTDRPWVhpZllyQ2x5MEdCZ0V3Tm9Wd0RLNERpaTFzVHR6YVJZdHEzbFFHQ3ViREU2SEJjRXVl

dnp5dFRzUjJlWC1sTmRTSVBVNF85LTdMMkF2WE1VeXcwc1k5ZDhfN2lwcTBTNEFLNTZvYWc8L3Vy

bD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjQwMzcv

YWpjYzIwMTQzMTU8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0Vu

ZE5vdGU+

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5HcmFoYW08L0F1dGhvcj48WWVhcj4yMDEwPC9ZZWFyPjxS

ZWNOdW0+MTc8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij4y

MSwyMjwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjE3PC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xNzwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+R3JhaGFtLCBLZWxseSBDcmVpZ2h0b248L2F1dGhvcj48YXV0aG9yPkN2YWNoLCBNYXJp

YTwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5Nb25pdG9y

IEFsYXJtIEZhdGlndWU6IFN0YW5kYXJkaXppbmcgVXNlIG9mIFBoeXNpb2xvZ2ljYWwgTW9uaXRv

cnMgYW5kIERlY3JlYXNpbmcgTnVpc2FuY2UgQWxhcm1zPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxl

PkFtZXJpY2FuIEpvdXJuYWwgb2YgQ3JpdGljYWwgQ2FyZTwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0

bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkFtZXJpY2FuIEpvdXJuYWwgb2YgQ3JpdGljYWwg

Q2FyZTwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjI4LTM0PC9wYWdlcz48dm9sdW1l

PjE5PC92b2x1bWU+PG51bWJlcj4xPC9udW1iZXI+PGRhdGVzPjx5ZWFyPjIwMTA8L3llYXI+PC9k

YXRlcz48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL2FqY2MuYWFjbmpvdXJuYWxzLm9y

Zy9jb250ZW50LzE5LzEvMjguYWJzdHJhY3ROMiAtIEJhY2tncm91bmQgUmVsaWFuY2Ugb24gcGh5

c2lvbG9naWNhbCBtb25pdG9ycyB0byBjb250aW51b3VzbHkg4oCcd2F0Y2jigJ0gcGF0aWVudHMg

YW5kIHRvIGFsZXJ0IHRoZSBudXJzZSB3aGVuIGEgc2VyaW91cyByaHl0aG0gcHJvYmxlbSBvY2N1

cnMgaXMgc3RhbmRhcmQgcHJhY3RpY2Ugb24gbW9uaXRvcmVkIHVuaXRzLiBBbGFybXMgYXJlIGlu

dGVuZGVkIHRvIGFsZXJ0IGNsaW5pY2lhbnMgdG8gZGV2aWF0aW9ucyBmcm9tIGEgcHJlZGV0ZXJt

aW5lZCDigJxub3JtYWzigJ0gc3RhdHVzLiBIb3dldmVyLCBhbGFybSBmYXRpZ3VlIG1heSBvY2N1

ciB3aGVuIHRoZSBzaGVlciBudW1iZXIgb2YgbW9uaXRvciBhbGFybXMgb3ZlcndoZWxtcyBjbGlu

aWNpYW5zLCBwb3NzaWJseSBsZWFkaW5nIHRvIGFsYXJtcyBiZWluZyBkaXNhYmxlZCwgc2lsZW5j

ZWQsIG9yIGlnbm9yZWQuUHVycG9zZSBFeGNlc3NpdmUgbnVtYmVycyBvZiBtb25pdG9yIGFsYXJt

cyBhbmQgZmVhciB0aGF0IG51cnNlcyBoYXZlIGJlY29tZSBkZXNlbnNpdGl6ZWQgdG8gdGhlc2Ug

YWxhcm1zIHdhcyB0aGUgaW1wZXR1cyBmb3IgYSB1bml0LWJhc2VkIHF1YWxpdHkgaW1wcm92ZW1l

bnQgcHJvamVjdC5NZXRob2RzIFNtYWxsIHRlc3RzIG9mIGNoYW5nZSB0byBpbXByb3ZlIGFsYXJt

IG1hbmFnZW1lbnQgd2VyZSBjb25kdWN0ZWQgb24gYSBtZWRpY2FsIHByb2dyZXNzaXZlIGNhcmUg

dW5pdC4gVGhlIHR5cGVzIGFuZCBmcmVxdWVuY3kgb2YgbW9uaXRvciBhbGFybXMgaW4gdGhlIHVu

aXQgd2VyZSBhc3Nlc3NlZC4gTnVyc2VzIHdlcmUgdHJhaW5lZCB0byBpbmRpdmlkdWFsaXplIHBh

dGllbnRz4oCZIGFsYXJtIHBhcmFtZXRlciBsaW1pdHMgYW5kIGxldmVscy4gTW9uaXRvciBzb2Z0

d2FyZSB3YXMgbW9kaWZpZWQgdG8gcHJvbW90ZSBhdWRpYmlsaXR5IG9mIGNyaXRpY2FsIGFsYXJt

cy5SZXN1bHRzIENyaXRpY2FsIG1vbml0b3IgYWxhcm1zIHdlcmUgcmVkdWNlZCA0MyUgZnJvbSBi

YXNlbGluZSBkYXRhLiBUaGUgcmVkdWN0aW9uIG9mIGFsYXJtcyBjb3VsZCBiZSBhdHRyaWJ1dGVk

IHRvIGFkanVzdG1lbnQgb2YgbW9uaXRvciBhbGFybSBkZWZhdWx0cywgY2FyZWZ1bCBhc3Nlc3Nt

ZW50IGFuZCBjdXN0b21pemF0aW9uIG9mIG1vbml0b3IgYWxhcm0gcGFyYW1ldGVyIGxpbWl0cyBh

bmQgbGV2ZWxzLCBhbmQgaW1wbGVtZW50YXRpb24gb2YgYW4gaW50ZXJkaXNjaXBsaW5hcnkgbW9u

aXRvciBwb2xpY3kuRGlzY3Vzc2lvbiBBbHRob3VnaCBhbGFybXMgYXJlIGltcG9ydGFudCBhbmQg

c29tZXRpbWVzIGxpZmUtc2F2aW5nLCB0aGV5IGNhbiBjb21wcm9taXNlIHBhdGllbnRz4oCZIHNh

ZmV0eSBpZiBpZ25vcmVkLiBUaGlzIHVuaXQtYmFzZWQgcXVhbGl0eSBpbXByb3ZlbWVudCBpbml0

aWF0aXZlIHdhcyBiZW5lZmljaWFsIGFzIGEgc3RhcnRpbmcgcG9pbnQgZm9yIHJldmFtcGluZyBh

bGFybSBtYW5hZ2VtZW50IHRocm91Z2hvdXQgdGhlIGluc3RpdHV0aW9uLjwvdXJsPjwvcmVsYXRl

ZC11cmxzPjwvdXJscz48L3JlY29yZD48L0NpdGU+PENpdGU+PEF1dGhvcj5GdW5rPC9BdXRob3I+

PFllYXI+MjAxNDwvWWVhcj48UmVjTnVtPjE4PC9SZWNOdW0+PHJlY29yZD48cmVjLW51bWJlcj4x

ODwvcmVjLW51bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoy

bzBmcGY3ZWZkZG54OXZ0eHdmYTk1d3dlMHJzOSI+MTg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVm

LXR5cGUgbmFtZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48

YXV0aG9ycz48YXV0aG9yPkZ1bmssIE1hcmpvcmllPC9hdXRob3I+PGF1dGhvcj5DbGFyaywgSi4g

VG9iZXk8L2F1dGhvcj48YXV0aG9yPkJhdWxkLCBUaG9tYXMgSi48L2F1dGhvcj48YXV0aG9yPk90

dCwgSmVubmlmZXIgQy48L2F1dGhvcj48YXV0aG9yPkNvc3MsIFBhdWw8L2F1dGhvcj48L2F1dGhv

cnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXR0aXR1ZGVzIGFuZCBwcmFjdGljZXMg

cmVsYXRlZCB0byBjbGluaWNhbCBhbGFybXM8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+QW1lcmlj

YW4gSm91cm5hbCBvZiBDcml0aWNhbCBDYXJlIDogQW4gT2ZmaWNpYWwgUHVibGljYXRpb24sIEFt

ZXJpY2FuIEFzc29jaWF0aW9uIG9mIENyaXRpY2FsLUNhcmUgTnVyc2VzPC9zZWNvbmRhcnktdGl0

bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+QW1lcmljYW4gSm91cm5hbCBvZiBD

cml0aWNhbCBDYXJlIDogQW4gT2ZmaWNpYWwgUHVibGljYXRpb24sIEFtZXJpY2FuIEFzc29jaWF0

aW9uIG9mIENyaXRpY2FsLUNhcmUgTnVyc2VzPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFn

ZXM+ZTktZTE4PC9wYWdlcz48dm9sdW1lPjIzPC92b2x1bWU+PG51bWJlcj4zPC9udW1iZXI+PGtl

eXdvcmRzPjxrZXl3b3JkPk1vbml0b3JpbmcsIFBoeXNpb2xvZ2ljIC0gaW5zdHJ1bWVudGF0aW9u

PC9rZXl3b3JkPjxrZXl3b3JkPlBlcnNvbm5lbCwgSG9zcGl0YWwgLSBwc3ljaG9sb2d5PC9rZXl3

b3JkPjxrZXl3b3JkPlNhZmV0eSBNYW5hZ2VtZW50IC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWlu

aXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkluZmx1ZW5jZTwva2V5d29yZD48a2V5d29yZD5T

YWZldHkgYW5kIHNlY3VyaXR5IG1lYXN1cmVzPC9rZXl3b3JkPjxrZXl3b3JkPkZhdGlndWU8L2tl

eXdvcmQ+PGtleXdvcmQ+QW5hbHlzaXM8L2tleXdvcmQ+PGtleXdvcmQ+UmlzayBmYWN0b3JzPC9r

ZXl3b3JkPjxrZXl3b3JkPlBhdGllbnRzPC9rZXl3b3JkPjxrZXl3b3JkPlByYWN0aWNlPC9rZXl3

b3JkPjxrZXl3b3JkPkZhbHNlIGFsYXJtczwva2V5d29yZD48a2V5d29yZD5NZWRpY2FsIHBlcnNv

bm5lbDwva2V5d29yZD48a2V5d29yZD5FbGVjdHJpYyBhbGFybXM8L2tleXdvcmQ+PC9rZXl3b3Jk

cz48ZGF0ZXM+PHllYXI+MjAxNDwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5pdGVkIFN0

YXRlczwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+QW1lcmljYW4gQXNzb2NpYXRpb24gb2YgQ3Jp

dGljYWwtQ2FyZSBOdXJzZXM8L3B1Ymxpc2hlcj48aXNibj4xMDYyLTMyNjQ8L2lzYm4+PHVybHM+

PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNv

bS8yLjAuMC9saW5rLzAvZUx2SENYTXdqVjFMUzhRd0VCNTBRZkVpdXI3cWl4ejBXR21UTkUyUGk3

Z29JbmpRYzhueklOZ1Z0XzdfblRSeDJWMDhlQ3MwVGVsWEp2TU5NX01OQUtOM1JiNXhKdkJHRnA1

SmpjN1FONDViSkFxQ1MtMEtqUXhFRFlQb1Zvc3NiXzlNNlBNZ3hxTS1qS0ZCbEM1MGxtOWo2QjZJ

ME5Qek1uT0FCSHdZcUZJSW1pTTE0YkVuYl9QUk5TLVV6dUkxV2ptNGwta0I3Q2RlU0NieFJ4N0Ns

dXZHc1B1U010OWoyRWxoX1JIUVNSX1MtOWJOaWVvc2VVMXRUbk15MUxVNVNfb1pTV3FmdUI4R3Jw

X3pZM2lmUHJ6ZFAtWnA4a0Z1UWtpVzEwaU1wTE9HTmxJclU2TUxMM1doaFJHV1MtVXFabW5GbkJl

bFlhRlYxaU9IS3JSVmxhSmVTUzl3LVFtTXVsbm56b0NnUjJkaHdyUkdVLVdxRkpwVzJuQmhyYXhk

NlNYTDRPWVhpZllyQ2x5MEdCZ0V3Tm9Wd0RLNERpaTFzVHR6YVJZdHEzbFFHQ3ViREU2SEJjRXVl

dnp5dFRzUjJlWC1sTmRTSVBVNF85LTdMMkF2WE1VeXcwc1k5ZDhfN2lwcTBTNEFLNTZvYWc8L3Vy

bD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjQwMzcv

YWpjYzIwMTQzMTU8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0Vu

ZE5vdGU+

ADDIN EN.CITE.DATA 21,22.Alarm frequency and other duties may combine to create an excessive task loadPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5QaWdnb3R0PC9BdXRob3I+PFllYXI+MjAxMTwvWWVhcj48

UmVjTnVtPjMzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

MjM8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zMzwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+MzM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPlBpZ2dvdHQsIFpvw6s8L2F1dGhvcj48YXV0aG9yPldlbGRvbiwgRXJpbjwvYXV0aG9yPjxh

dXRob3I+U3Ryb21lLCBUcmV2b3I8L2F1dGhvcj48YXV0aG9yPkNob2NoaW5vdiwgQWxlY3M8L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXBwbGljYXRpb24g

b2YgTGVhbiBwcmluY2lwbGVzIHRvIGltcHJvdmUgZWFybHkgY2FyZGlhYyBjYXJlIGluIHRoZSBl

bWVyZ2VuY3kgZGVwYXJ0bWVudDwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5DSkVNPC9zZWNvbmRh

cnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q0pFTTwvZnVsbC10aXRs

ZT48L3BlcmlvZGljYWw+PHBhZ2VzPjMyNTwvcGFnZXM+PHZvbHVtZT4xMzwvdm9sdW1lPjxudW1i

ZXI+NTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5RdWFsaXR5IEltcHJvdmVtZW50IC0gb3Jn

YW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlRyaWFnZSAt

IG9yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0

ZSBDb3JvbmFyeSBTeW5kcm9tZSAtIGRpYWdub3Npczwva2V5d29yZD48a2V5d29yZD5FbGVjdHJv

Y2FyZGlvZ3JhcGh5IC0gc3RhdGlzdGljcyAmYW1wOyBudW1lcmljYWwgZGF0YTwva2V5d29yZD48

a2V5d29yZD5PdXRjb21lIGFuZCBQcm9jZXNzIEFzc2Vzc21lbnQgKEhlYWx0aCBDYXJlKSAtIG9y

Z2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0ZSBD

b3JvbmFyeSBTeW5kcm9tZSAtIHRoZXJhcHk8L2tleXdvcmQ+PGtleXdvcmQ+RW1lcmdlbmN5IFNl

cnZpY2UsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3

b3JkPjxrZXl3b3JkPkVmZmljaWVuY3ksIE9yZ2FuaXphdGlvbmFsIC0gc3RhbmRhcmRzPC9rZXl3

b3JkPjxrZXl3b3JkPlF1YWxpdHkgSW1wcm92ZW1lbnQgLSBzdGFuZGFyZHM8L2tleXdvcmQ+PC9r

ZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxMTwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5p

dGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxpc2JuPjE0ODEtODAzNTwvaXNibj48dXJscz48cmVs

YXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIu

MC4wL2xpbmsvMC9lTHZIQ1hNdzNWMWJTOE13RkE3YkhzUVg4WDZIdk11a1c5b2xmZkJoRE1VTGdy

Q0o0c3RvVDA5bXdiV2wxUDEtVDlNMjNRVF9nRS1GaHRDUzctVGtYTDh3Sm9iWFR2LVhUdEFnaHhD

RmVnVFM4MEpKY29XQW5nSXBCTW1BRERhTExEdE5qMWo3N2o4QVAyNVQwaVlCVUliYXN5YWtidmdj

WWhOSXdDczA1TVpnWkFRTVIzVlQ5WWkyS1RPaTR5b3ZiSGxNdzJudzJFWnNYdUxGb3E3Ni1FaE4z

dDFtY2Q3d3E3a3JKSS10RkU2THZMNmJmWmJqS3JYVndaUFB0Q3pzVEZkMTR3MXNoQ1RLR0t2ZmhD

UXFMZXFxQVIxOUZRLUpWYk5pVFp5OE5aMHBxczVuQzBhMkpEUklrWHJsRGVYdE1XV0xCLTFRU1k2

LWpHSW9iakRwdjA2N3JFdS1XV2tYUHp6WlJCS1piNllic3ZralFfNWN6Zl9sU0JpRFlyYkxkbXBQ

Z0k4ckJQZFlCNU45dHZWYzF6b2NzUGMxSUhtcWVRa2tiNEhrUmNwcklMa0JrdGRBbGtfa2NjSUpT

RzZCNUMyUWgyeDJkenViM1BmcmV6RDZtUktTUEh4SjIyWGtBTzJXa1l1LVJEY2d3emZVQTVBanJS

d05fakJVM3RDSnlMcjNNTlMtUzNwYXV5SUlRVGtSaWlQV1M5SUVUeGlIQ0VJUmdrYWE2YUlYLUtC

OUZTblM0Z0Y5SkZLbjdMaGFrbmxXY1ozTW04VTYtM1BrbkcyM01uREJla1gtalpjVlVfQVA4R1ZF

bXc8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5QaWdnb3R0PC9BdXRob3I+PFllYXI+MjAxMTwvWWVhcj48

UmVjTnVtPjMzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

MjM8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zMzwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+MzM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPlBpZ2dvdHQsIFpvw6s8L2F1dGhvcj48YXV0aG9yPldlbGRvbiwgRXJpbjwvYXV0aG9yPjxh

dXRob3I+U3Ryb21lLCBUcmV2b3I8L2F1dGhvcj48YXV0aG9yPkNob2NoaW5vdiwgQWxlY3M8L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXBwbGljYXRpb24g

b2YgTGVhbiBwcmluY2lwbGVzIHRvIGltcHJvdmUgZWFybHkgY2FyZGlhYyBjYXJlIGluIHRoZSBl

bWVyZ2VuY3kgZGVwYXJ0bWVudDwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5DSkVNPC9zZWNvbmRh

cnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q0pFTTwvZnVsbC10aXRs

ZT48L3BlcmlvZGljYWw+PHBhZ2VzPjMyNTwvcGFnZXM+PHZvbHVtZT4xMzwvdm9sdW1lPjxudW1i

ZXI+NTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5RdWFsaXR5IEltcHJvdmVtZW50IC0gb3Jn

YW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlRyaWFnZSAt

IG9yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0

ZSBDb3JvbmFyeSBTeW5kcm9tZSAtIGRpYWdub3Npczwva2V5d29yZD48a2V5d29yZD5FbGVjdHJv

Y2FyZGlvZ3JhcGh5IC0gc3RhdGlzdGljcyAmYW1wOyBudW1lcmljYWwgZGF0YTwva2V5d29yZD48

a2V5d29yZD5PdXRjb21lIGFuZCBQcm9jZXNzIEFzc2Vzc21lbnQgKEhlYWx0aCBDYXJlKSAtIG9y

Z2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0ZSBD

b3JvbmFyeSBTeW5kcm9tZSAtIHRoZXJhcHk8L2tleXdvcmQ+PGtleXdvcmQ+RW1lcmdlbmN5IFNl

cnZpY2UsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3

b3JkPjxrZXl3b3JkPkVmZmljaWVuY3ksIE9yZ2FuaXphdGlvbmFsIC0gc3RhbmRhcmRzPC9rZXl3

b3JkPjxrZXl3b3JkPlF1YWxpdHkgSW1wcm92ZW1lbnQgLSBzdGFuZGFyZHM8L2tleXdvcmQ+PC9r

ZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxMTwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5p

dGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxpc2JuPjE0ODEtODAzNTwvaXNibj48dXJscz48cmVs

YXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIu

MC4wL2xpbmsvMC9lTHZIQ1hNdzNWMWJTOE13RkE3YkhzUVg4WDZIdk11a1c5b2xmZkJoRE1VTGdy

Q0o0c3RvVDA5bXdiV2wxUDEtVDlNMjNRVF9nRS1GaHRDUzctVGtYTDh3Sm9iWFR2LVhUdEFnaHhD

RmVnVFM4MEpKY29XQW5nSXBCTW1BRERhTExEdE5qMWo3N2o4QVAyNVQwaVlCVUliYXN5YWtidmdj

WWhOSXdDczA1TVpnWkFRTVIzVlQ5WWkyS1RPaTR5b3ZiSGxNdzJudzJFWnNYdUxGb3E3Ni1FaE4z

dDFtY2Q3d3E3a3JKSS10RkU2THZMNmJmWmJqS3JYVndaUFB0Q3pzVEZkMTR3MXNoQ1RLR0t2ZmhD

UXFMZXFxQVIxOUZRLUpWYk5pVFp5OE5aMHBxczVuQzBhMkpEUklrWHJsRGVYdE1XV0xCLTFRU1k2

LWpHSW9iakRwdjA2N3JFdS1XV2tYUHp6WlJCS1piNllic3ZralFfNWN6Zl9sU0JpRFlyYkxkbXBQ

Z0k4ckJQZFlCNU45dHZWYzF6b2NzUGMxSUhtcWVRa2tiNEhrUmNwcklMa0JrdGRBbGtfa2NjSUpT

RzZCNUMyUWgyeDJkenViM1BmcmV6RDZtUktTUEh4SjIyWGtBTzJXa1l1LVJEY2d3emZVQTVBanJS

d05fakJVM3RDSnlMcjNNTlMtUzNwYXV5SUlRVGtSaWlQV1M5SUVUeGlIQ0VJUmdrYWE2YUlYLUtC

OUZTblM0Z0Y5SkZLbjdMaGFrbmxXY1ozTW04VTYtM1BrbkcyM01uREJla1gtalpjVlVfQVA4R1ZF

bXc8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE.DATA 23. In that case, employees intuitively allocate ADDIN EN.CITE <EndNote><Cite><Author>Gazarian</Author><Year>2015</Year><RecNum>167</RecNum><DisplayText><style face="superscript">24</style></DisplayText><record><rec-number>167</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">167</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Gazarian, Priscilla K.</author><author>Carrier, Natalie</author><author>Cohen, Rachel</author><author>Schram, Haley</author><author>Shiromani, Samara</author></authors></contributors><titles><title>A description of nurses&apos; decision-making in managing electrocardiographic monitor alarms</title><secondary-title>Journal of Clinical Nursing</secondary-title></titles><periodical><full-title>Journal of Clinical Nursing</full-title></periodical><pages>151-159</pages><volume>24</volume><number>1-2</number><keywords><keyword>cognitive task analysis</keyword><keyword>critical decision method</keyword><keyword>equipment alarm systems</keyword><keyword>monitoring</keyword><keyword>nurse decision-making</keyword><keyword>physiological</keyword></keywords><dates><year>2015</year></dates><isbn>1365-2702</isbn><urls><related-urls><url> less attention to the monitors they have observed or expect to be nuisance alarms. This is the “cry-wolf” phenomenon ADDIN EN.CITE <EndNote><Cite><Author>Leighton</Author><Year>2012</Year><RecNum>32</RecNum><DisplayText><style face="superscript">25</style></DisplayText><record><rec-number>32</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">32</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Leighton, Harmony</author><author>Kianfar, Hormoz</author><author>Serynek, Stephen</author><author>Kerwin, Todd</author></authors></contributors><titles><title>EFFECT OF AN ELECTRONIC ORDERING SYSTEM ON ADHERENCE TO AMERICAN COLLEGE OF CARDIOLOGY GUIDELINES FOR CARDIAC MONITORING</title><secondary-title>Journal of the American College of Cardiology</secondary-title></titles><periodical><full-title>Journal of the American College of Cardiology</full-title></periodical><pages>E1870</pages><volume>59</volume><number>13</number><keywords><keyword>Telemetry</keyword><keyword>Hospitals</keyword><keyword>Compliance</keyword></keywords><dates><year>2012</year></dates><pub-location>New York</pub-location><publisher>Elsevier Limited</publisher><isbn>0735-1097</isbn><urls><related-urls><url>(12)61871-3</electronic-resource-num></record></Cite></EndNote>25 and is seen in clinical microsystems stressed ADDIN EN.CITE <EndNote><Cite><Author>Spear</Author><Year>1999</Year><RecNum>34</RecNum><DisplayText><style face="superscript">26</style></DisplayText><record><rec-number>34</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">34</key></foreign-keys><ref-type name="Book">6</ref-type><contributors><authors><author>Spear, Steven</author><author>Bowen, H. Kent</author></authors></contributors><titles><title>Decoding the DNA of the Toyota Production System</title></titles><pages>97</pages><volume>77</volume><number>Book, Whole</number><keywords><keyword>Employee training</keyword><keyword>Automobile industry</keyword><keyword>Methods</keyword><keyword>Production management</keyword></keywords><dates><year>1999</year></dates><publisher>Harvard Business School Press</publisher><isbn>0017-8012</isbn><urls><related-urls><url> by alarm fatigue. This kind of risk-stratification is an attempt by front-line employees to auto-regulate the environment and maximize well-being. It is part of a spectrum of behaviors which includes the outright silencing of alarms ADDIN EN.CITE <EndNote><Cite><Author>Tiebout</Author><Year>1956</Year><RecNum>36</RecNum><DisplayText><style face="superscript">27</style></DisplayText><record><rec-number>36</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">36</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Tiebout, Charles M.</author></authors></contributors><titles><title>A Pure Theory of Local Expenditures</title><secondary-title>Journal of Political Economy</secondary-title></titles><periodical><full-title>Journal of Political Economy</full-title></periodical><pages>416-424</pages><volume>64</volume><number>5</number><dates><year>1956</year></dates><publisher>The University of Chicago Press</publisher><isbn>00223808</isbn><urls><related-urls><url> fatigue and delayed response were cited in the Joint Commission’s Sentinel Event Alert as contributing factors to serious adverse events. In the same document, the Joint Commission recommended strategies that might address the problem of alarm fatigue. These included structural measures like the evaluation of acoustic environment, frequent changes of sensors (i.e. ECG leads,) and routine inspection of alarm-generating equipment. Recommended processes include the adoption of guidelines that allow clinical care teams to tailor monitor alarm settings for each individual patient ADDIN EN.CITE <EndNote><Cite><Year>2013</Year><RecNum>2</RecNum><DisplayText><style face="superscript">28</style></DisplayText><record><rec-number>2</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">2</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Goh, S. C.</author><author>Chan, C.</author><author>Kuziemsky, C.</author></authors></contributors><auth-address>Telfer School of Management, University of Ottawa, Ottawa, Canada. goh@telfer.uottawa.ca</auth-address><titles><title>Teamwork, organizational learning, patient safety and job outcomes</title><secondary-title>Int J Health Care Qual Assur</secondary-title><alt-title>International journal of health care quality assurance</alt-title></titles><periodical><full-title>Int J Health Care Qual Assur</full-title><abbr-1>International journal of health care quality assurance</abbr-1></periodical><alt-periodical><full-title>Int J Health Care Qual Assur</full-title><abbr-1>International journal of health care quality assurance</abbr-1></alt-periodical><pages>420-32</pages><volume>26</volume><number>5</number><edition>2013/08/03</edition><keywords><keyword>Cooperative Behavior</keyword><keyword>Humans</keyword><keyword>*Interprofessional Relations</keyword><keyword>*Organizational Culture</keyword><keyword>*Organizational Innovation</keyword><keyword>*Patient Safety</keyword><keyword>Quality Assurance, Health Care/organization &amp; administration</keyword><keyword>Safety Management/*organization &amp; administration</keyword></keywords><dates><year>2013</year></dates><isbn>0952-6862 (Print)&#xD;0952-6862</isbn><accession-num>23905302</accession-num><urls></urls><electronic-resource-num>10.1108/ijhcqa-05-2011-0032</electronic-resource-num><remote-database-provider>Nlm</remote-database-provider><language>eng</language></record></Cite></EndNote>28.These recommendations are intended to be broadly applicable principles that may be adopted by any organization in the nation. As such, they represent a synthesis of studies from a variety of settings and conditions. However, the organization which is attempting to implement a new guideline confronts the uncertainties attendant with establishing goals, formulating strategy, forecasting the environment and planning implementation. There are many ways an organization may deal with these related necessities.Quality Improvement in TelemetryDandoy, et al describe an intervention which used Six Sigma principles to reduce alarms in a pediatric bone marrow transplant unitPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EYW5kb3k8L0F1dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxS

ZWNOdW0+MTQ3PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

Mjk8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNDc8L3JlYy1udW1i

ZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRu

eDl2dHh3ZmE5NXd3ZTByczkiPjE0Nzwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+RGFuZG95LCBDLiBFLjwvYXV0aG9yPjxhdXRob3I+RGF2aWVzLCBTLiBNLjwvYXV0aG9y

PjxhdXRob3I+Rmxlc2NoLCBMLjwvYXV0aG9yPjxhdXRob3I+SGF5d2FyZCwgTS48L2F1dGhvcj48

YXV0aG9yPktvb25zLCBDLjwvYXV0aG9yPjxhdXRob3I+Q29sZW1hbiwgSy48L2F1dGhvcj48YXV0

aG9yPkphY29icywgSi48L2F1dGhvcj48YXV0aG9yPk1jS2VubmEsIEwuIEEuPC9hdXRob3I+PGF1

dGhvcj5PbG9tYWpleWUsIEEuPC9hdXRob3I+PGF1dGhvcj5PbHNvbiwgQy48L2F1dGhvcj48YXV0

aG9yPlBvd2VycywgSi48L2F1dGhvcj48YXV0aG9yPlNob2VtYWtlciwgSy48L2F1dGhvcj48YXV0

aG9yPkpvZGVsZSwgUy48L2F1dGhvcj48YXV0aG9yPkFsZXNzYW5kcmluaSwgRS48L2F1dGhvcj48

YXV0aG9yPldlaXNzLCBCLjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48YXV0aC1h

ZGRyZXNzPkRpdmlzaW9ucyBvZiBCb25lIE1hcnJvdyBUcmFuc3BsYW50YXRpb24gYW5kIEltbXVu

b2RlZmljaWVuY3ksIGFuZCBKYW1lcyBNLiBBbmRlcnNvbiBDZW50ZXIgZm9yIEhlYWx0aCBTeXN0

ZW1zIEV4Y2VsbGVuY2UsIGNocmlzdG9waGVyLmRhbmRveUBjY2htYy5vcmcuJiN4RDtEaXZpc2lv

bnMgb2YgQm9uZSBNYXJyb3cgVHJhbnNwbGFudGF0aW9uIGFuZCBJbW11bm9kZWZpY2llbmN5LCBh

bmQuJiN4RDtDbGluaWNhbCBFbmdpbmVlcmluZywgYW5kLiYjeEQ7Q2xpbmljYWwgSW50ZWdyYXRp

b24sIENpbmNpbm5hdGkgQ2hpbGRyZW4mYXBvcztzIEhvc3BpdGFsIE1lZGljYWwgQ2VudGVyLCBD

aW5jaW5uYXRpLCBPaGlvLiYjeEQ7SmFtZXMgTS4gQW5kZXJzb24gQ2VudGVyIGZvciBIZWFsdGgg

U3lzdGVtcyBFeGNlbGxlbmNlLiYjeEQ7T25jb2xvZ3ksIENhbmNlciBhbmQgQmxvb2QgRGlzZWFz

ZSBJbnN0aXR1dGUuPC9hdXRoLWFkZHJlc3M+PHRpdGxlcz48dGl0bGU+QSB0ZWFtLWJhc2VkIGFw

cHJvYWNoIHRvIHJlZHVjaW5nIGNhcmRpYWMgbW9uaXRvciBhbGFybXM8L3RpdGxlPjxzZWNvbmRh

cnktdGl0bGU+UGVkaWF0cmljczwvc2Vjb25kYXJ5LXRpdGxlPjxhbHQtdGl0bGU+UGVkaWF0cmlj

czwvYWx0LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlBlZGlhdHJpY3M8

L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxhbHQtcGVyaW9kaWNhbD48ZnVsbC10aXRsZT5QZWRp

YXRyaWNzPC9mdWxsLXRpdGxlPjwvYWx0LXBlcmlvZGljYWw+PHBhZ2VzPmUxNjg2LTk0PC9wYWdl

cz48dm9sdW1lPjEzNDwvdm9sdW1lPjxudW1iZXI+NjwvbnVtYmVyPjxlZGl0aW9uPjIwMTQvMTEv

MTI8L2VkaXRpb24+PGtleXdvcmRzPjxrZXl3b3JkPkFjYWRlbWljIE1lZGljYWwgQ2VudGVyczwv

a2V5d29yZD48a2V5d29yZD4qQm9uZSBNYXJyb3cgVHJhbnNwbGFudGF0aW9uPC9rZXl3b3JkPjxr

ZXl3b3JkPkNoaWxkPC9rZXl3b3JkPjxrZXl3b3JkPipDbGluaWNhbCBBbGFybXM8L2tleXdvcmQ+

PGtleXdvcmQ+KkNvb3BlcmF0aXZlIEJlaGF2aW9yPC9rZXl3b3JkPjxrZXl3b3JkPkVsZWN0cm9j

YXJkaW9ncmFwaHkvKnN0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5FbGVjdHJvZGVzLCBJbXBs

YW50ZWQ8L2tleXdvcmQ+PGtleXdvcmQ+RXF1aXBtZW50IEZhaWx1cmU8L2tleXdvcmQ+PGtleXdv

cmQ+SGVhbHRoIFBsYW4gSW1wbGVtZW50YXRpb24vb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0

cmF0aW9uL3N0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbHMsIFBlZGlhdHJpYzwv

a2V5d29yZD48a2V5d29yZD5IdW1hbnM8L2tleXdvcmQ+PGtleXdvcmQ+SW5zZXJ2aWNlIFRyYWlu

aW5nL29yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbi9zdGFuZGFyZHM8L2tleXdvcmQ+

PGtleXdvcmQ+SW50ZW5zaXZlIENhcmUgVW5pdHMsIFBlZGlhdHJpYy8qb3JnYW5pemF0aW9uICZh

bXA7IGFkbWluaXN0cmF0aW9uL3N0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD4qSW50ZXJkaXNj

aXBsaW5hcnkgQ29tbXVuaWNhdGlvbjwva2V5d29yZD48a2V5d29yZD5OZXVyb3BoeXNpb2xvZ2lj

YWwgTW9uaXRvcmluZy8qc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPk9oaW88L2tleXdvcmQ+

PGtleXdvcmQ+UGFpbiBNYW5hZ2VtZW50L3N0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5QYXRp

ZW50IENhcmUgVGVhbS8qb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uL3N0YW5kYXJk

czwva2V5d29yZD48a2V5d29yZD5RdWFsaXR5IEltcHJvdmVtZW50L29yZ2FuaXphdGlvbiAmYW1w

OyBhZG1pbmlzdHJhdGlvbi9zdGFuZGFyZHM8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHll

YXI+MjAxNDwveWVhcj48cHViLWRhdGVzPjxkYXRlPkRlYzwvZGF0ZT48L3B1Yi1kYXRlcz48L2Rh

dGVzPjxpc2JuPjAwMzEtNDAwNTwvaXNibj48YWNjZXNzaW9uLW51bT4yNTM4NDQ5MzwvYWNjZXNz

aW9uLW51bT48dXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjE1NDIvcGVk

cy4yMDE0LTExNjI8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjxyZW1vdGUtZGF0YWJhc2UtcHJv

dmlkZXI+TmxtPC9yZW1vdGUtZGF0YWJhc2UtcHJvdmlkZXI+PGxhbmd1YWdlPmVuZzwvbGFuZ3Vh

Z2U+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EYW5kb3k8L0F1dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxS

ZWNOdW0+MTQ3PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

Mjk8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNDc8L3JlYy1udW1i

ZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRu

eDl2dHh3ZmE5NXd3ZTByczkiPjE0Nzwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+RGFuZG95LCBDLiBFLjwvYXV0aG9yPjxhdXRob3I+RGF2aWVzLCBTLiBNLjwvYXV0aG9y

PjxhdXRob3I+Rmxlc2NoLCBMLjwvYXV0aG9yPjxhdXRob3I+SGF5d2FyZCwgTS48L2F1dGhvcj48

YXV0aG9yPktvb25zLCBDLjwvYXV0aG9yPjxhdXRob3I+Q29sZW1hbiwgSy48L2F1dGhvcj48YXV0

aG9yPkphY29icywgSi48L2F1dGhvcj48YXV0aG9yPk1jS2VubmEsIEwuIEEuPC9hdXRob3I+PGF1

dGhvcj5PbG9tYWpleWUsIEEuPC9hdXRob3I+PGF1dGhvcj5PbHNvbiwgQy48L2F1dGhvcj48YXV0

aG9yPlBvd2VycywgSi48L2F1dGhvcj48YXV0aG9yPlNob2VtYWtlciwgSy48L2F1dGhvcj48YXV0

aG9yPkpvZGVsZSwgUy48L2F1dGhvcj48YXV0aG9yPkFsZXNzYW5kcmluaSwgRS48L2F1dGhvcj48

YXV0aG9yPldlaXNzLCBCLjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48YXV0aC1h

ZGRyZXNzPkRpdmlzaW9ucyBvZiBCb25lIE1hcnJvdyBUcmFuc3BsYW50YXRpb24gYW5kIEltbXVu

b2RlZmljaWVuY3ksIGFuZCBKYW1lcyBNLiBBbmRlcnNvbiBDZW50ZXIgZm9yIEhlYWx0aCBTeXN0

ZW1zIEV4Y2VsbGVuY2UsIGNocmlzdG9waGVyLmRhbmRveUBjY2htYy5vcmcuJiN4RDtEaXZpc2lv

bnMgb2YgQm9uZSBNYXJyb3cgVHJhbnNwbGFudGF0aW9uIGFuZCBJbW11bm9kZWZpY2llbmN5LCBh

bmQuJiN4RDtDbGluaWNhbCBFbmdpbmVlcmluZywgYW5kLiYjeEQ7Q2xpbmljYWwgSW50ZWdyYXRp

b24sIENpbmNpbm5hdGkgQ2hpbGRyZW4mYXBvcztzIEhvc3BpdGFsIE1lZGljYWwgQ2VudGVyLCBD

aW5jaW5uYXRpLCBPaGlvLiYjeEQ7SmFtZXMgTS4gQW5kZXJzb24gQ2VudGVyIGZvciBIZWFsdGgg

U3lzdGVtcyBFeGNlbGxlbmNlLiYjeEQ7T25jb2xvZ3ksIENhbmNlciBhbmQgQmxvb2QgRGlzZWFz

ZSBJbnN0aXR1dGUuPC9hdXRoLWFkZHJlc3M+PHRpdGxlcz48dGl0bGU+QSB0ZWFtLWJhc2VkIGFw

cHJvYWNoIHRvIHJlZHVjaW5nIGNhcmRpYWMgbW9uaXRvciBhbGFybXM8L3RpdGxlPjxzZWNvbmRh

cnktdGl0bGU+UGVkaWF0cmljczwvc2Vjb25kYXJ5LXRpdGxlPjxhbHQtdGl0bGU+UGVkaWF0cmlj

czwvYWx0LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlBlZGlhdHJpY3M8

L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxhbHQtcGVyaW9kaWNhbD48ZnVsbC10aXRsZT5QZWRp

YXRyaWNzPC9mdWxsLXRpdGxlPjwvYWx0LXBlcmlvZGljYWw+PHBhZ2VzPmUxNjg2LTk0PC9wYWdl

cz48dm9sdW1lPjEzNDwvdm9sdW1lPjxudW1iZXI+NjwvbnVtYmVyPjxlZGl0aW9uPjIwMTQvMTEv

MTI8L2VkaXRpb24+PGtleXdvcmRzPjxrZXl3b3JkPkFjYWRlbWljIE1lZGljYWwgQ2VudGVyczwv

a2V5d29yZD48a2V5d29yZD4qQm9uZSBNYXJyb3cgVHJhbnNwbGFudGF0aW9uPC9rZXl3b3JkPjxr

ZXl3b3JkPkNoaWxkPC9rZXl3b3JkPjxrZXl3b3JkPipDbGluaWNhbCBBbGFybXM8L2tleXdvcmQ+

PGtleXdvcmQ+KkNvb3BlcmF0aXZlIEJlaGF2aW9yPC9rZXl3b3JkPjxrZXl3b3JkPkVsZWN0cm9j

YXJkaW9ncmFwaHkvKnN0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5FbGVjdHJvZGVzLCBJbXBs

YW50ZWQ8L2tleXdvcmQ+PGtleXdvcmQ+RXF1aXBtZW50IEZhaWx1cmU8L2tleXdvcmQ+PGtleXdv

cmQ+SGVhbHRoIFBsYW4gSW1wbGVtZW50YXRpb24vb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0

cmF0aW9uL3N0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbHMsIFBlZGlhdHJpYzwv

a2V5d29yZD48a2V5d29yZD5IdW1hbnM8L2tleXdvcmQ+PGtleXdvcmQ+SW5zZXJ2aWNlIFRyYWlu

aW5nL29yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbi9zdGFuZGFyZHM8L2tleXdvcmQ+

PGtleXdvcmQ+SW50ZW5zaXZlIENhcmUgVW5pdHMsIFBlZGlhdHJpYy8qb3JnYW5pemF0aW9uICZh

bXA7IGFkbWluaXN0cmF0aW9uL3N0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD4qSW50ZXJkaXNj

aXBsaW5hcnkgQ29tbXVuaWNhdGlvbjwva2V5d29yZD48a2V5d29yZD5OZXVyb3BoeXNpb2xvZ2lj

YWwgTW9uaXRvcmluZy8qc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPk9oaW88L2tleXdvcmQ+

PGtleXdvcmQ+UGFpbiBNYW5hZ2VtZW50L3N0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5QYXRp

ZW50IENhcmUgVGVhbS8qb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uL3N0YW5kYXJk

czwva2V5d29yZD48a2V5d29yZD5RdWFsaXR5IEltcHJvdmVtZW50L29yZ2FuaXphdGlvbiAmYW1w

OyBhZG1pbmlzdHJhdGlvbi9zdGFuZGFyZHM8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHll

YXI+MjAxNDwveWVhcj48cHViLWRhdGVzPjxkYXRlPkRlYzwvZGF0ZT48L3B1Yi1kYXRlcz48L2Rh

dGVzPjxpc2JuPjAwMzEtNDAwNTwvaXNibj48YWNjZXNzaW9uLW51bT4yNTM4NDQ5MzwvYWNjZXNz

aW9uLW51bT48dXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjE1NDIvcGVk

cy4yMDE0LTExNjI8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjxyZW1vdGUtZGF0YWJhc2UtcHJv

dmlkZXI+TmxtPC9yZW1vdGUtZGF0YWJhc2UtcHJvdmlkZXI+PGxhbmd1YWdlPmVuZzwvbGFuZ3Vh

Z2U+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE.DATA 29. This intervention was designed by a multidisciplinary team of healthcare providers which reviewed the evidence base and analyzed the hospital’s practices. Simultaneously, representatives from the patients’ families contributed their input to the creation of a standardized hospital practice. The hospital instituted a policy that included specialization of staff roles, monitor order templates, personalized monitor alarm parameters and daily ECG lead changes. Compliance with the daily procedures mandated by the policy (e.g. lead changes and monitor parameter assessment) gradually increased throughout the study period and reached a weekly median of 95% by the third month after introduction. As expected, the increase in compliance during the first three months corresponded with a reduction in alarm frequency; the number of alarms per patient went from 140 to 110. The reduction in alarms continued to a nadir of 60 alarms per patient per day. Staff perception of noise was not assessed during this time. However, the authors report maintaining sustained noise reduction over 18 months. This was done with the maintenance of clearly defined roles, some role redundancy, clinical routines and routine education for nurses ADDIN EN.CITE <EndNote><Cite><Author>Coleman</Author><Year>2015</Year><RecNum>165</RecNum><DisplayText><style face="superscript">30</style></DisplayText><record><rec-number>165</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">165</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Coleman, Kristen M.</author><author>Davies, Stella M.</author><author>Flesch, Laura</author><author>Koons, Connie</author><author>Hayward, Melissa</author><author>Olomajeye, Alero</author><author>Demmel, Kathleen Marie</author><author>Jodele, Sonata</author><author>Jacobs, Jodi</author><author>McKenna, Lori Ann</author><author>Olson, Chad</author><author>Shoemaker, Kimberly</author><author>Powers, Jessica</author><author>Dandoy, Christopher E.</author></authors></contributors><titles><title>Sustaining a Standardized Cardiac Monitor Care Process to Reduce Nuisance Alarms</title><secondary-title>Biology of Blood and Marrow Transplantation</secondary-title></titles><periodical><full-title>Biology of Blood and Marrow Transplantation</full-title></periodical><pages>S375-S377</pages><volume>21</volume><number>2, Supplement</number><dates><year>2015</year><pub-dates><date>2//</date></pub-dates></dates><isbn>1083-8791</isbn><urls><related-urls><url> purely educational initiative is described by Crimlisk, et al in a 2015 article. Boston Medical Center sought to increase cardiac monitoring capacity with a program of standardized education to front-line providers. A cardiac rhythm workshop was offered to medical-surgical nurses to prepare them for the hospital’s expansion of telemetry services to those units. Nurses’ successful completion of the workshop was confirmed with a post-test. The increase in skill level allowed greater operational flexibility (via staffing and bed availability), leading to a “decompression of critical care units… and emergency care areas ADDIN EN.CITE <EndNote><Cite><Author>Crimlisk</Author><Year>2015</Year><RecNum>31</RecNum><DisplayText><style face="superscript">31</style></DisplayText><record><rec-number>31</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">31</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Crimlisk, Janet T.</author><author>Johnstone, Donald J.</author><author>Winter, Michael R.</author></authors></contributors><titles><title>Cardiac Monitoring: Hospital-wide Education and Staff Competence</title><secondary-title>Dimensions of Critical Care Nursing</secondary-title></titles><periodical><full-title>Dimensions of Critical Care Nursing</full-title></periodical><pages>170-175</pages><volume>34</volume><number>3</number><dates><year>2015</year></dates><pub-location>United States</pub-location><publisher>Copyright Wolters Kluwer Health, Inc. All rights reserved</publisher><isbn>0730-4625</isbn><urls><related-urls><url>.”An educational intervention was compared to noise-reducing behavioral prompts and modifications to the physical plant in a 2008 parallel retrospective cohort study ADDIN EN.CITE <EndNote><Cite><Author>Taylor-Ford</Author><Year>2008</Year><RecNum>169</RecNum><DisplayText><style face="superscript">32</style></DisplayText><record><rec-number>169</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">169</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Taylor-Ford, R.</author><author>Catlin, A.</author><author>LaPlante, M.</author><author>Weinke, C.</author></authors></contributors><titles><title>Effect of a noise reduction program on a medical- surgical unit</title><secondary-title>Clinical Nursing Research</secondary-title></titles><periodical><full-title>Clinical Nursing Research</full-title></periodical><pages>74-88</pages><volume>17</volume><number>2</number><dates><year>2008</year></dates><urls><related-urls><url>. The former reportedly elicited a “willingness and eagerness ADDIN EN.CITE <EndNote><Cite><Author>Taylor-Ford</Author><Year>2008</Year><RecNum>169</RecNum><DisplayText><style face="superscript">32</style></DisplayText><record><rec-number>169</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">169</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Taylor-Ford, R.</author><author>Catlin, A.</author><author>LaPlante, M.</author><author>Weinke, C.</author></authors></contributors><titles><title>Effect of a noise reduction program on a medical- surgical unit</title><secondary-title>Clinical Nursing Research</secondary-title></titles><periodical><full-title>Clinical Nursing Research</full-title></periodical><pages>74-88</pages><volume>17</volume><number>2</number><dates><year>2008</year></dates><urls><related-urls><url>” for the changes. In contrast, the machine which prompted staff to be quiet when the noise level rose too high was sometimes ignored or found unplugged.Instead of conditioning staff to reduce noise, Boston Medical Center modified the processes that resulted in excessive noise generation by telemetry structures ADDIN EN.CITE <EndNote><Cite><Author>Whalen</Author><Year>2014</Year><RecNum>12</RecNum><DisplayText><style face="superscript">33</style></DisplayText><record><rec-number>12</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">12</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Whalen, Deborah A.</author><author>Covelle, Patricia M.</author><author>Piepenbrink, James C.</author><author>Villanova, Karen L.</author><author>Cuneo, Charlotte L.</author><author>Awtry, Eric H.</author></authors></contributors><titles><title>Novel Approach to Cardiac Alarm Management on Telemetry Units</title><secondary-title>The Journal of cardiovascular nursing</secondary-title></titles><periodical><full-title>The Journal of cardiovascular nursing</full-title></periodical><pages>E13-E22</pages><volume>29</volume><number>5</number><dates><year>2014</year></dates><pub-location>United States</pub-location><publisher>Wolters Kluwer Health | Lippincott Williams &amp; Wilkins</publisher><isbn>0889-4655</isbn><urls><related-urls><url>. Equipment was observed to be a source of unnecessary electronic sounds, so a multidisciplinary task force created new in-hospital guidelines with the goal of reducing the ratio of patient status alert to patient crisis alarms. A combination of decentralized decision-making authority and heuristics was used to achieve this, as the new policy included order templates that risk stratified patients for the application of self-limited alarms and wider physiologic parameters. But with the resultant alarm specificity, clinical staff would have to respond to each audible alarm. Thus, coordination of personnel was central to assuring that the initiative was safe. Aside from policies and job design, there are several ways an organization may coordinate its personnel. This diverse group of levers ranges from economic incentives to the purposeful distribution of information throughout the staff.In their analysis of the cost-effectiveness of diagnostic technologies for coronary artery disease, Diamond et al describe how economic incentives may be used. Specifically, incentives may be used to encourage providers to direct services toward patients for whom services provide the highest benefit to cost ratio ADDIN EN.CITE <EndNote><Cite><Author>Diamond</Author><Year>1995</Year><RecNum>21</RecNum><DisplayText><style face="superscript">34</style></DisplayText><record><rec-number>21</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">21</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Diamond, George A.</author><author>Denton, Timothy A.</author><author>Berman, Daniel S.</author><author>Cohen, Ishae</author></authors></contributors><titles><title>Prior Restraint: A Bayesian Perspective on the Optimization of Technology Utilization for Diagnosis of Coronary Artery Disease</title><secondary-title>The American Journal of Cardiology</secondary-title></titles><periodical><full-title>The American Journal of Cardiology</full-title></periodical><pages>82-86</pages><volume>76</volume><number>1–2</number><dates><year>1995</year><pub-dates><date>7//</date></pub-dates></dates><isbn>0002-9149</isbn><urls><related-urls><url>(99)80809-1</electronic-resource-num></record></Cite></EndNote>34. That ratio is calculated a priori with a Bayesian decomposition. In this framework, a patient’s pre-test probability of disease corresponds with his Bayesian prior probability. The posterior probability corresponds with the post-test probability of disease.A patient admitted to telemetry under the American Heart Association guidelines will have a high pre-test probability of acute cardiogenic decompensation. If he has an uneventful hospital course and is discharged from the service, his post-test probability of disease should be equal to or less than the pre-test probability. Conversely, a similar patient’s hospital stay may include adverse events. In that case the post-test probability of disease might be lower, but the hospitalization represents a series of financial shocks from excess care and regulatory penalties. A health system’s incentive structure can confer net benefit on the system and providers if it balances potential regulatory penalties against the incremental clinical outcomes associated with increased telemetry resources. These resources represent an opportunity cost throughout the whole hospital, even though a limited number of employees uses them directly. This group will be further sub-divided if organizational problem solving must occur; then, a “core element” will create innovations with the assistance of a “soft periphery.PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EZW5pczwvQXV0aG9yPjxZZWFyPjIwMDI8L1llYXI+PFJl

Y051bT4yMzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjM1

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MjM8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjIzPC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5EZW5pcywgSmVhbi1Mb3VpczwvYXV0aG9yPjxhdXRob3I+SMOpYmVydCwgWWFubjwvYXV0aG9y

PjxhdXRob3I+TGFuZ2xleSwgQW5uPC9hdXRob3I+PGF1dGhvcj5Mb3plYXUsIERhbmllbDwvYXV0

aG9yPjxhdXRob3I+VHJvdHRpZXIsIExvdWlzZS1Iw6lsw6huZTwvYXV0aG9yPjwvYXV0aG9ycz48

L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5FeHBsYWluaW5nIGRpZmZ1c2lvbiBwYXR0ZXJu

cyBmb3IgY29tcGxleCBoZWFsdGggY2FyZSBpbm5vdmF0aW9uczwvdGl0bGU+PHNlY29uZGFyeS10

aXRsZT5IZWFsdGggY2FyZSBtYW5hZ2VtZW50IHJldmlldzwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0

bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkhlYWx0aCBjYXJlIG1hbmFnZW1lbnQgcmV2aWV3

PC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+NjA8L3BhZ2VzPjx2b2x1bWU+Mjc8L3Zv

bHVtZT48bnVtYmVyPjM8L251bWJlcj48a2V5d29yZHM+PGtleXdvcmQ+SGVwYXJpbiwgTG93LU1v

bGVjdWxhci1XZWlnaHQgLSB0aGVyYXBldXRpYyB1c2U8L2tleXdvcmQ+PGtleXdvcmQ+VmVub3Vz

IFRocm9tYm9zaXMgLSBkcnVnIHRoZXJhcHk8L2tleXdvcmQ+PGtleXdvcmQ+RmlsdHJhdGlvbiAt

IGluc3RydW1lbnRhdGlvbjwva2V5d29yZD48a2V5d29yZD5SZW5hbCBEaWFseXNpcyAtIGluc3Ry

dW1lbnRhdGlvbjwva2V5d29yZD48a2V5d29yZD5TdGF0aXN0aWNhbCBhbmFseXNpczwva2V5d29y

ZD48a2V5d29yZD5SJmFtcDtEPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0aCBjYXJlIGluZHVzdHJ5

PC9rZXl3b3JkPjxrZXl3b3JkPlN0dWRpZXM8L2tleXdvcmQ+PGtleXdvcmQ+UmVzZWFyY2ggJmFt

cDsgZGV2ZWxvcG1lbnQ8L2tleXdvcmQ+PGtleXdvcmQ+SW5ub3ZhdGlvbnM8L2tleXdvcmQ+PC9r

ZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAwMjwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5p

dGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+TGlwcGluY290dCBXaWxsaWFtcyAm

YW1wOyBXaWxraW5zLCBXSyBIZWFsdGg8L3B1Ymxpc2hlcj48aXNibj4wMzYxLTYyNzQ8L2lzYm4+

PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRp

b25zLmNvbS8yLjAuMC9saW5rLzAvZUx2SENYTXczVjFMUzhRd0VBN3FRUVFSMzY0UHlNbkxVa21h

dEUwUEhrUVVrUVVQS2g1TDJzN0t3dG9WMXdYeDE1dnBaTnU2Nmhfd1dtZ0o4NldUTF9QNGhqRVZu

b2xnd1NjVWhjcnpxSEJrVjRneTFNYng3QkFLWVV1UThWQkZ3LTlGbHMzdzBmYlpmd0FlcS1wbzdF

TTlfV1NHNFRDVVQ4WElYeTItUUdYazhPRjdJR3R4NnY2b21ZNDY3ZkxWVHBkU3AxSm1JYU53QzdZ

S0JwUFphT3JjRnltVmtDZXhGUXBwWWVsMkcyMm8tZ05iUGNfVHlYV01ISnZjLTRQSko5alp0eUJF

VzdEcWd4Q19pRW5VUVlqUkdDdDlPajVOeFRMQWNUOTBfSGlmRzRrZ0VqNDk0NTB5Q1FiNHphYzZI

cGFtRHl4b1pFc3RIUzAwV3A2aVlQcExPU3JlejZFS0h1LVgyYks3cnprM2R6ZDRhcEpMMkIxTUtX

eGF5OF9UZU9HT1VYT05oMDIyNFM4Sl9JTEEzV0pMVUcyejFYbVB3alpicDJBckozUjIyRVdMT1c4

dzUzUE11Y09jZTh3NVljNFJjOTdCZkpjOVhsODlYTjRFZmpaRzhDeVZjc1FDUkp3bkVoeGhOdEZR

bFNLM0tzZWN0MVVLckV4enBVMFVwMGo0NGdUQ09MU082MnRRZWFGTWlhbUFQYlpTVFNvNFlOeW9N

blgzWk9HLUV1dGhBYW1Ka3FRSWRad0NPT3RBajUyZ2VUSmFZUE5qWkhYVHNsYW14X2JtZHN2SzhU

aHJ3T2l4ZmJKaTlrcktLWm5FTWZLSjBZZF92WExFMXRydGRjeFczdDltY0VLeXcxOWxpRjh2PC91

cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EZW5pczwvQXV0aG9yPjxZZWFyPjIwMDI8L1llYXI+PFJl

Y051bT4yMzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjM1

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MjM8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjIzPC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5EZW5pcywgSmVhbi1Mb3VpczwvYXV0aG9yPjxhdXRob3I+SMOpYmVydCwgWWFubjwvYXV0aG9y

PjxhdXRob3I+TGFuZ2xleSwgQW5uPC9hdXRob3I+PGF1dGhvcj5Mb3plYXUsIERhbmllbDwvYXV0

aG9yPjxhdXRob3I+VHJvdHRpZXIsIExvdWlzZS1Iw6lsw6huZTwvYXV0aG9yPjwvYXV0aG9ycz48

L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5FeHBsYWluaW5nIGRpZmZ1c2lvbiBwYXR0ZXJu

cyBmb3IgY29tcGxleCBoZWFsdGggY2FyZSBpbm5vdmF0aW9uczwvdGl0bGU+PHNlY29uZGFyeS10

aXRsZT5IZWFsdGggY2FyZSBtYW5hZ2VtZW50IHJldmlldzwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0

bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkhlYWx0aCBjYXJlIG1hbmFnZW1lbnQgcmV2aWV3

PC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+NjA8L3BhZ2VzPjx2b2x1bWU+Mjc8L3Zv

bHVtZT48bnVtYmVyPjM8L251bWJlcj48a2V5d29yZHM+PGtleXdvcmQ+SGVwYXJpbiwgTG93LU1v

bGVjdWxhci1XZWlnaHQgLSB0aGVyYXBldXRpYyB1c2U8L2tleXdvcmQ+PGtleXdvcmQ+VmVub3Vz

IFRocm9tYm9zaXMgLSBkcnVnIHRoZXJhcHk8L2tleXdvcmQ+PGtleXdvcmQ+RmlsdHJhdGlvbiAt

IGluc3RydW1lbnRhdGlvbjwva2V5d29yZD48a2V5d29yZD5SZW5hbCBEaWFseXNpcyAtIGluc3Ry

dW1lbnRhdGlvbjwva2V5d29yZD48a2V5d29yZD5TdGF0aXN0aWNhbCBhbmFseXNpczwva2V5d29y

ZD48a2V5d29yZD5SJmFtcDtEPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0aCBjYXJlIGluZHVzdHJ5

PC9rZXl3b3JkPjxrZXl3b3JkPlN0dWRpZXM8L2tleXdvcmQ+PGtleXdvcmQ+UmVzZWFyY2ggJmFt

cDsgZGV2ZWxvcG1lbnQ8L2tleXdvcmQ+PGtleXdvcmQ+SW5ub3ZhdGlvbnM8L2tleXdvcmQ+PC9r

ZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAwMjwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5p

dGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+TGlwcGluY290dCBXaWxsaWFtcyAm

YW1wOyBXaWxraW5zLCBXSyBIZWFsdGg8L3B1Ymxpc2hlcj48aXNibj4wMzYxLTYyNzQ8L2lzYm4+

PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRp

b25zLmNvbS8yLjAuMC9saW5rLzAvZUx2SENYTXczVjFMUzhRd0VBN3FRUVFSMzY0UHlNbkxVa21h

dEUwUEhrUVVrUVVQS2g1TDJzN0t3dG9WMXdYeDE1dnBaTnU2Nmhfd1dtZ0o4NldUTF9QNGhqRVZu

b2xnd1NjVWhjcnpxSEJrVjRneTFNYng3QkFLWVV1UThWQkZ3LTlGbHMzdzBmYlpmd0FlcS1wbzdF

TTlfV1NHNFRDVVQ4WElYeTItUUdYazhPRjdJR3R4NnY2b21ZNDY3ZkxWVHBkU3AxSm1JYU53QzdZ

S0JwUFphT3JjRnltVmtDZXhGUXBwWWVsMkcyMm8tZ05iUGNfVHlYV01ISnZjLTRQSko5alp0eUJF

VzdEcWd4Q19pRW5VUVlqUkdDdDlPajVOeFRMQWNUOTBfSGlmRzRrZ0VqNDk0NTB5Q1FiNHphYzZI

cGFtRHl4b1pFc3RIUzAwV3A2aVlQcExPU3JlejZFS0h1LVgyYks3cnprM2R6ZDRhcEpMMkIxTUtX

eGF5OF9UZU9HT1VYT05oMDIyNFM4Sl9JTEEzV0pMVUcyejFYbVB3alpicDJBckozUjIyRVdMT1c4

dzUzUE11Y09jZTh3NVljNFJjOTdCZkpjOVhsODlYTjRFZmpaRzhDeVZjc1FDUkp3bkVoeGhOdEZR

bFNLM0tzZWN0MVVLckV4enBVMFVwMGo0NGdUQ09MU082MnRRZWFGTWlhbUFQYlpTVFNvNFlOeW9N

blgzWk9HLUV1dGhBYW1Ka3FRSWRad0NPT3RBajUyZ2VUSmFZUE5qWkhYVHNsYW14X2JtZHN2SzhU

aHJ3T2l4ZmJKaTlrcktLWm5FTWZLSjBZZF92WExFMXRydGRjeFczdDltY0VLeXcxOWxpRjh2PC91

cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE.DATA 35”Within the core, these innovations may diffuse passively at first. Diffusion proceeds via social norms and direct contact. A study by Huesch contrasts the sharing of information between affiliated and non-affiliated physicians in a hospital catheterization lab. Response to adverse events does not occur more quickly among physicians in the same practice group, suggesting that shared infrastructure allows information sharing among core providers from other practice groupsPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5IdWVzY2g8L0F1dGhvcj48WWVhcj4yMDExPC9ZZWFyPjxS

ZWNOdW0+MjI8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij4z

Njwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjIyPC9yZWMtbnVtYmVy

Pjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5

dnR4d2ZhOTV3d2UwcnM5Ij4yMjwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJK

b3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRo

b3I+SHVlc2NoLCBNYXJjbyBELjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0

bGVzPjx0aXRsZT5JcyBibG9vZCB0aGlja2VyIHRoYW4gd2F0ZXI/IFBlZXIgZWZmZWN0cyBpbiBz

dGVudCB1dGlsaXphdGlvbiBhbW9uZyBGbG9yaWRpYW4gY2FyZGlvbG9naXN0czwvdGl0bGU+PHNl

Y29uZGFyeS10aXRsZT5Tb2NpYWwgc2NpZW5jZSAmYW1wOyBtZWRpY2luZTwvc2Vjb25kYXJ5LXRp

dGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlNvY2lhbCBzY2llbmNlICZhbXA7

IG1lZGljaW5lPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+MTc1Ni0xNzY1PC9wYWdl

cz48dm9sdW1lPjczPC92b2x1bWU+PG51bWJlcj4xMjwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29y

ZD5QZWVyczwva2V5d29yZD48a2V5d29yZD5hcnRpY2xlPC9rZXl3b3JkPjxrZXl3b3JkPlVTQSBQ

cmFjdGljZSB2YXJpYXRpb24gRGlmZnVzaW9uIFBlZXIgZWZmZWN0cyBBZG9wdGlvbiBJbm5vdmF0

aW9ucyBVdGlsaXphdGlvbiBDYXJkaW9sb2dpc3RzIFBoeXNpY2lhbnM8L2tleXdvcmQ+PGtleXdv

cmQ+Q29uc3RyYWludHM8L2tleXdvcmQ+PGtleXdvcmQ+V2F0ZXIgU3VwcGx5PC9rZXl3b3JkPjxr

ZXl3b3JkPlVuaXRlZCBTdGF0ZXMgb2YgQW1lcmljYTwva2V5d29yZD48a2V5d29yZD5QYXRpZW50

czwva2V5d29yZD48a2V5d29yZD5GbG9yaWRhPC9rZXl3b3JkPjxrZXl3b3JkPktub3dsZWRnZTwv

a2V5d29yZD48a2V5d29yZD5EcnVnLUVsdXRpbmcgU3RlbnRzIC0gdXRpbGl6YXRpb248L2tleXdv

cmQ+PGtleXdvcmQ+Q2FyZGlhYyBwYXRpZW50czwva2V5d29yZD48a2V5d29yZD5TdGVudCAoU3Vy

Z2VyeSk8L2tleXdvcmQ+PGtleXdvcmQ+SGVhcnQ8L2tleXdvcmQ+PGtleXdvcmQ+VmVpbnMgJmFt

cDsgYXJ0ZXJpZXM8L2tleXdvcmQ+PGtleXdvcmQ+U3RlbnRzPC9rZXl3b3JkPjxrZXl3b3JkPlBo

eXNpY2lhbnM8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxMTwveWVhcj48L2Rh

dGVzPjxwdWItbG9jYXRpb24+RW5nbGFuZDwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+RWxzZXZp

ZXIgU2NpZW5jZSBQdWJsaXNoZXJzPC9wdWJsaXNoZXI+PGlzYm4+MDI3Ny05NTM2PC9pc2JuPjx1

cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9u

cy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13elYzUGE5c3dGQllsaDFIWVljdTZMZHM2ZEJvYndj

V1NMRnM1akVIWGhlNVFLTFM5RFl3c3k1QXRkVXVkMFgtXzcwbXk3R1R0ZmNkWUNRN1M5MzVJLXQ3

M0NCSDhLRTEyZkVMT1dRUEpjZzFvd3B1MUlqZTVFcENyMjVxYldqblM3NGhrR1p0MkRzXy04NFhm

eVlqang4Qkc3endOZlk0VTlqOFcyWU5ndlBjYXI4UEZjbjV1NFZGUDMxaTFjMWplZGpPSDE2OURL

V1pvUExSRVRwNFRMRENPcS1wcmhMcGhfVzNuMjBlZHdWVGRCTVp3SFE5Q3R6a1lzYUNsOXlFRERY

X2tndm9MWGg4dHZJdFVoVWlrOERxWnZRXzE3VWg2clBDUlI0VDBKSF9VVmZ0VGc5OUhBRUlJOWhE

NkJ6MVZMNFcxTFk1OWZIRWFOcl9iOHRnY2RnZVFCc24wRTJxbFg5Y3JzX2xxMi1UcUFzSXlBX2VD

eXA4bnh6RTRzOVFyc3c0MzF5UEszNk5fNWQ5WXZiTURjWm5JNVFzeXdlcVVsMlRQdGxQeTdDd3dJ

NmJrdVQ5X3BiNnNiRXBtdnU2YWhubnY2T2NnTVA3bEZmbjFzNk1PS1RRZ2hTSlNxRVBLTjRvNG9R

RW5kTlZTaHhNNndnbDFPS0VSSjNRTEp3Zmthdm5qOHZ0cEVycHNKRmFBZDA4MGJFSVhyQUZMdGdi

TU1hc2J1WkNHNTdySmhDMHExZWhjNUt4cEZoTGlrUlVaNTBZWnEyMGxtVlhjTVBHYVROcWIxcjRs

dEpLTkVrVlJTYWxzdHVDbTRwWlhPbFdaWklWbXZKNlJqemlWcFNfeGpTWld4aldja1RmdUN3aVV6

WjAyNDVIRGZ2cExYZUVwSUV3QzhoT1ZnQjEwZ2ItTTRfVjZYWExKVXlId21oaEgzR3FWdDE2X3Bj

VGFjZ21CX3QyVGIzdFA5Z2VULVVBbW03dV85dENySHo4QTc0eUI0dzwvdXJsPjwvcmVsYXRlZC11

cmxzPjwvdXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTAxNi9qLnNvY3NjaW1lZC4y

MDExLjA4LjA0MTwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5k

Tm90ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5IdWVzY2g8L0F1dGhvcj48WWVhcj4yMDExPC9ZZWFyPjxS

ZWNOdW0+MjI8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij4z

Njwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjIyPC9yZWMtbnVtYmVy

Pjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5

dnR4d2ZhOTV3d2UwcnM5Ij4yMjwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJK

b3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRo

b3I+SHVlc2NoLCBNYXJjbyBELjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0

bGVzPjx0aXRsZT5JcyBibG9vZCB0aGlja2VyIHRoYW4gd2F0ZXI/IFBlZXIgZWZmZWN0cyBpbiBz

dGVudCB1dGlsaXphdGlvbiBhbW9uZyBGbG9yaWRpYW4gY2FyZGlvbG9naXN0czwvdGl0bGU+PHNl

Y29uZGFyeS10aXRsZT5Tb2NpYWwgc2NpZW5jZSAmYW1wOyBtZWRpY2luZTwvc2Vjb25kYXJ5LXRp

dGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlNvY2lhbCBzY2llbmNlICZhbXA7

IG1lZGljaW5lPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+MTc1Ni0xNzY1PC9wYWdl

cz48dm9sdW1lPjczPC92b2x1bWU+PG51bWJlcj4xMjwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29y

ZD5QZWVyczwva2V5d29yZD48a2V5d29yZD5hcnRpY2xlPC9rZXl3b3JkPjxrZXl3b3JkPlVTQSBQ

cmFjdGljZSB2YXJpYXRpb24gRGlmZnVzaW9uIFBlZXIgZWZmZWN0cyBBZG9wdGlvbiBJbm5vdmF0

aW9ucyBVdGlsaXphdGlvbiBDYXJkaW9sb2dpc3RzIFBoeXNpY2lhbnM8L2tleXdvcmQ+PGtleXdv

cmQ+Q29uc3RyYWludHM8L2tleXdvcmQ+PGtleXdvcmQ+V2F0ZXIgU3VwcGx5PC9rZXl3b3JkPjxr

ZXl3b3JkPlVuaXRlZCBTdGF0ZXMgb2YgQW1lcmljYTwva2V5d29yZD48a2V5d29yZD5QYXRpZW50

czwva2V5d29yZD48a2V5d29yZD5GbG9yaWRhPC9rZXl3b3JkPjxrZXl3b3JkPktub3dsZWRnZTwv

a2V5d29yZD48a2V5d29yZD5EcnVnLUVsdXRpbmcgU3RlbnRzIC0gdXRpbGl6YXRpb248L2tleXdv

cmQ+PGtleXdvcmQ+Q2FyZGlhYyBwYXRpZW50czwva2V5d29yZD48a2V5d29yZD5TdGVudCAoU3Vy

Z2VyeSk8L2tleXdvcmQ+PGtleXdvcmQ+SGVhcnQ8L2tleXdvcmQ+PGtleXdvcmQ+VmVpbnMgJmFt

cDsgYXJ0ZXJpZXM8L2tleXdvcmQ+PGtleXdvcmQ+U3RlbnRzPC9rZXl3b3JkPjxrZXl3b3JkPlBo

eXNpY2lhbnM8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxMTwveWVhcj48L2Rh

dGVzPjxwdWItbG9jYXRpb24+RW5nbGFuZDwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+RWxzZXZp

ZXIgU2NpZW5jZSBQdWJsaXNoZXJzPC9wdWJsaXNoZXI+PGlzYm4+MDI3Ny05NTM2PC9pc2JuPjx1

cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9u

cy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13elYzUGE5c3dGQllsaDFIWVljdTZMZHM2ZEJvYndj

V1NMRnM1akVIWGhlNVFLTFM5RFl3c3k1QXRkVXVkMFgtXzcwbXk3R1R0ZmNkWUNRN1M5MzVJLXQ3

M0NCSDhLRTEyZkVMT1dRUEpjZzFvd3B1MUlqZTVFcENyMjVxYldqblM3NGhrR1p0MkRzXy04NFhm

eVlqang4Qkc3endOZlk0VTlqOFcyWU5ndlBjYXI4UEZjbjV1NFZGUDMxaTFjMWplZGpPSDE2OURL

V1pvUExSRVRwNFRMRENPcS1wcmhMcGhfVzNuMjBlZHdWVGRCTVp3SFE5Q3R6a1lzYUNsOXlFRERY

X2tndm9MWGg4dHZJdFVoVWlrOERxWnZRXzE3VWg2clBDUlI0VDBKSF9VVmZ0VGc5OUhBRUlJOWhE

NkJ6MVZMNFcxTFk1OWZIRWFOcl9iOHRnY2RnZVFCc24wRTJxbFg5Y3JzX2xxMi1UcUFzSXlBX2VD

eXA4bnh6RTRzOVFyc3c0MzF5UEszNk5fNWQ5WXZiTURjWm5JNVFzeXdlcVVsMlRQdGxQeTdDd3dJ

NmJrdVQ5X3BiNnNiRXBtdnU2YWhubnY2T2NnTVA3bEZmbjFzNk1PS1RRZ2hTSlNxRVBLTjRvNG9R

RW5kTlZTaHhNNndnbDFPS0VSSjNRTEp3Zmthdm5qOHZ0cEVycHNKRmFBZDA4MGJFSVhyQUZMdGdi

TU1hc2J1WkNHNTdySmhDMHExZWhjNUt4cEZoTGlrUlVaNTBZWnEyMGxtVlhjTVBHYVROcWIxcjRs

dEpLTkVrVlJTYWxzdHVDbTRwWlhPbFdaWklWbXZKNlJqemlWcFNfeGpTWld4aldja1RmdUN3aVV6

WjAyNDVIRGZ2cExYZUVwSUV3QzhoT1ZnQjEwZ2ItTTRfVjZYWExKVXlId21oaEgzR3FWdDE2X3Bj

VGFjZ21CX3QyVGIzdFA5Z2VULVVBbW03dV85dENySHo4QTc0eUI0dzwvdXJsPjwvcmVsYXRlZC11

cmxzPjwvdXJscz48ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTAxNi9qLnNvY3NjaW1lZC4y

MDExLjA4LjA0MTwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5k

Tm90ZT5=

ADDIN EN.CITE.DATA 36.However, the soft periphery must be reached by dissemination of hospital policies. These policies are most likely to have the desired effect when peripheral actors have enough slack resources and decision-making autonomy to adopt the new procedure. In that situation, new processes will be adopted widely if there is a good “innovation/cultural fit ADDIN EN.CITE <EndNote><Cite><Author>Crites</Author><Year>2009</Year><RecNum>27</RecNum><DisplayText><style face="superscript">37</style></DisplayText><record><rec-number>27</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">27</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Crites, Gerald E.</author><author>McNamara, Megan C.</author><author>Akl, Elie A.</author><author>Richardson, W. Scott</author><author>Umscheid, Craig A.</author><author>Nishikawa, James</author></authors></contributors><titles><title>Evidence in the learning organization</title><secondary-title>Health research policy and systems / BioMed Central</secondary-title></titles><periodical><full-title>Health research policy and systems / BioMed Central</full-title></periodical><pages>4-4</pages><volume>7</volume><number>1</number><keywords><keyword>Evaluation</keyword><keyword>Standards</keyword><keyword>Medical education</keyword><keyword>Evidence-based medicine</keyword><keyword>Study and teaching</keyword><keyword>Research</keyword></keywords><dates><year>2009</year></dates><pub-location>England</pub-location><publisher>BioMed Central Ltd</publisher><isbn>1478-4505; 1011-8614</isbn><urls><related-urls><url>.”In contrast, the Total Quality Management (TQM) approach is to purposively align all of the hospital’s elements. The conscious regulation of structures and processes is intended to facilitate care at the highest possible levelPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5TbWl0aDwvQXV0aG9yPjxZZWFyPjIwMDg8L1llYXI+PFJl

Y051bT4yOTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjM4

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+Mjk8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjI5PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5TbWl0aCwgQWxhbiBELjwvYXV0aG9yPjxhdXRob3I+T2Zmb2RpbGUsIE8uIEZlbGl4PC9hdXRo

b3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPkRhdGEgY29sbGVjdGlv

biBhdXRvbWF0aW9uIGFuZCB0b3RhbCBxdWFsaXR5IG1hbmFnZW1lbnQ6IGNhc2Ugc3R1ZGllcyBp

biB0aGUgaGVhbHRoLXNlcnZpY2UgaW5kdXN0cnk8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+SGVh

bHRoIG1hcmtldGluZyBxdWFydGVybHk8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9k

aWNhbD48ZnVsbC10aXRsZT5IZWFsdGggbWFya2V0aW5nIHF1YXJ0ZXJseTwvZnVsbC10aXRsZT48

L3BlcmlvZGljYWw+PHBhZ2VzPjIxNy0yNDA8L3BhZ2VzPjx2b2x1bWU+MjU8L3ZvbHVtZT48bnVt

YmVyPjM8L251bWJlcj48a2V5d29yZHM+PGtleXdvcmQ+TWVkaXppbnRlY2huaXNjaGVzIEdlcsOk

dDwva2V5d29yZD48a2V5d29yZD5VU0E8L2tleXdvcmQ+PGtleXdvcmQ+UkZJRCAoUmFkaW8gRnJl

cXVlbnogSWRlbnRpZmlrYXRpb24pPC9rZXl3b3JkPjxrZXl3b3JkPlF1YWxpdMOkdHNtYW5hZ2Vt

ZW50PC9rZXl3b3JkPjxrZXl3b3JkPktyYW5rZW5oYXVzPC9rZXl3b3JkPjxrZXl3b3JkPlRRTTwv

a2V5d29yZD48a2V5d29yZD5lbGVjdHJvbmljIG1lZGljYXRpb24gYWRtaW5pc3RyYXRpb24gcmVj

b3JkIChFTUFSKTwva2V5d29yZD48a2V5d29yZD5CYXJjb2Rlczwva2V5d29yZD48a2V5d29yZD5z

ZXJ2aWNlIG1hcmtldGluZzwva2V5d29yZD48a2V5d29yZD5Kb2ludCBDb21taXNzaW9uIG9uIEFj

Y3JlZGl0YXRpb24gb2YgSGVhbHRoY2FyZSBPcmdhbml6YXRpb25zIChKQ0FITyk8L2tleXdvcmQ+

PGtleXdvcmQ+cXVhbGl0eSBhc3N1cmFuY2U8L2tleXdvcmQ+PGtleXdvcmQ+SGVhbHRoIFNlcnZp

Y2VzIEFkbWluaXN0cmF0aW9uIC0gc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPk1lZGljYWwg

RXJyb3JzIC0gcHJldmVudGlvbiAmYW1wOyBjb250cm9sPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0

aCBTZXJ2aWNlcyAtIHN0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbHMsIFZldGVy

YW5zIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3Jk

PkRhdGEgQ29sbGVjdGlvbiAtIG1ldGhvZHM8L2tleXdvcmQ+PGtleXdvcmQ+QXV0b21hdGljIGlk

ZW50aWZpY2F0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0aCBjYXJlIGluZHVzdHJ5PC9rZXl3

b3JkPjxrZXl3b3JkPlN0YW5kYXJkaXphdGlvbjwva2V5d29yZD48a2V5d29yZD5EYXRhIGNvbGxl

Y3Rpb248L2tleXdvcmQ+PGtleXdvcmQ+VG90YWwgcXVhbGl0eTwva2V5d29yZD48L2tleXdvcmRz

PjxkYXRlcz48eWVhcj4yMDA4PC95ZWFyPjwvZGF0ZXM+PHB1Yi1sb2NhdGlvbj5Vbml0ZWQgU3Rh

dGVzPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5IYXdvcnRoPC9wdWJsaXNoZXI+PGlzYm4+MDcz

NS05NjgzPC9pc2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24u

c2VyaWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13blYwN1Q4TXdFTFpReFlD

RWVFUERRX0tNRkVqaVJ4eTJxbEF4TUdhUDdOaVJLcFVXMFZTaV81NnpuYlNRUW9kbXlSREhpZVBM

M1hmMjNYY0lrZVFoQ2pzNmdhV2tMSVdRTWpLYUVGVnlFZk5LR3gxUktubG1lQ2ZJc3EyeWFJTXNy

VWRkZWRvSXA3bnRyeTdWdkkyUGV3UVpaWmt0SUdITFRZSzljcTRRWVRhOEt4LTlyWFlVRXVJeWht

M3JFSnFUZG9menJ4NS0yYWg5NjVpTzV4MHEwXzhCcVROTW8yUFVKc3c0X3FheGZsLWxWMl95UGU0

MHpCTjAxR0JXUFBCQ2RvcjJ6UFFNSGZvRlAtenptTTZSZnBhMXhHNGR3cVZLNE1HaW52bThTQXdQ

eGZrTVlENzJsQjFMdkk2NmVjSkRNS1M0aVdmRTR5a0dTTnIwR2phYUREY0ZScFlYS0ItOTVNUFhz

Q25oRUphQUpXZ290SkNwZGNGQmJkQkVDVXBVeWsxS0FIU3dVcHNxU1JWTEphdG9DVGdpVWtweXlU

SktLMkVZSUxXRVhLTGVkRFkxZllRQkMxWnhtUUVhMUlMQ1dXWGN5RVF3V2NLaGVCU2ctM2JPaWc5

UDFGSEVMZjlwOTlzRnFPOW5kZFhVSlo4SkV0TUFSVF9udWFqZHdrbmxxNXhzOWxUVVgzV0E2Slpi

dHJ6RVZTdENoWjVNaXBpbGRoZVpaTzZLazZqMVNES3JYQ203M3UxUk4takF4N21BVmt4dVVhXy1Y

Smc3ei1iN0RkU0NEN0U8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVz

b3VyY2UtbnVtPjEwLjEwODAvMDczNTk2ODA4MDIwODE4MTE8L2VsZWN0cm9uaWMtcmVzb3VyY2Ut

bnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5TbWl0aDwvQXV0aG9yPjxZZWFyPjIwMDg8L1llYXI+PFJl

Y051bT4yOTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjM4

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+Mjk8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjI5PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5TbWl0aCwgQWxhbiBELjwvYXV0aG9yPjxhdXRob3I+T2Zmb2RpbGUsIE8uIEZlbGl4PC9hdXRo

b3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPkRhdGEgY29sbGVjdGlv

biBhdXRvbWF0aW9uIGFuZCB0b3RhbCBxdWFsaXR5IG1hbmFnZW1lbnQ6IGNhc2Ugc3R1ZGllcyBp

biB0aGUgaGVhbHRoLXNlcnZpY2UgaW5kdXN0cnk8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+SGVh

bHRoIG1hcmtldGluZyBxdWFydGVybHk8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGVyaW9k

aWNhbD48ZnVsbC10aXRsZT5IZWFsdGggbWFya2V0aW5nIHF1YXJ0ZXJseTwvZnVsbC10aXRsZT48

L3BlcmlvZGljYWw+PHBhZ2VzPjIxNy0yNDA8L3BhZ2VzPjx2b2x1bWU+MjU8L3ZvbHVtZT48bnVt

YmVyPjM8L251bWJlcj48a2V5d29yZHM+PGtleXdvcmQ+TWVkaXppbnRlY2huaXNjaGVzIEdlcsOk

dDwva2V5d29yZD48a2V5d29yZD5VU0E8L2tleXdvcmQ+PGtleXdvcmQ+UkZJRCAoUmFkaW8gRnJl

cXVlbnogSWRlbnRpZmlrYXRpb24pPC9rZXl3b3JkPjxrZXl3b3JkPlF1YWxpdMOkdHNtYW5hZ2Vt

ZW50PC9rZXl3b3JkPjxrZXl3b3JkPktyYW5rZW5oYXVzPC9rZXl3b3JkPjxrZXl3b3JkPlRRTTwv

a2V5d29yZD48a2V5d29yZD5lbGVjdHJvbmljIG1lZGljYXRpb24gYWRtaW5pc3RyYXRpb24gcmVj

b3JkIChFTUFSKTwva2V5d29yZD48a2V5d29yZD5CYXJjb2Rlczwva2V5d29yZD48a2V5d29yZD5z

ZXJ2aWNlIG1hcmtldGluZzwva2V5d29yZD48a2V5d29yZD5Kb2ludCBDb21taXNzaW9uIG9uIEFj

Y3JlZGl0YXRpb24gb2YgSGVhbHRoY2FyZSBPcmdhbml6YXRpb25zIChKQ0FITyk8L2tleXdvcmQ+

PGtleXdvcmQ+cXVhbGl0eSBhc3N1cmFuY2U8L2tleXdvcmQ+PGtleXdvcmQ+SGVhbHRoIFNlcnZp

Y2VzIEFkbWluaXN0cmF0aW9uIC0gc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPk1lZGljYWwg

RXJyb3JzIC0gcHJldmVudGlvbiAmYW1wOyBjb250cm9sPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0

aCBTZXJ2aWNlcyAtIHN0YW5kYXJkczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbHMsIFZldGVy

YW5zIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3Jk

PkRhdGEgQ29sbGVjdGlvbiAtIG1ldGhvZHM8L2tleXdvcmQ+PGtleXdvcmQ+QXV0b21hdGljIGlk

ZW50aWZpY2F0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0aCBjYXJlIGluZHVzdHJ5PC9rZXl3

b3JkPjxrZXl3b3JkPlN0YW5kYXJkaXphdGlvbjwva2V5d29yZD48a2V5d29yZD5EYXRhIGNvbGxl

Y3Rpb248L2tleXdvcmQ+PGtleXdvcmQ+VG90YWwgcXVhbGl0eTwva2V5d29yZD48L2tleXdvcmRz

PjxkYXRlcz48eWVhcj4yMDA4PC95ZWFyPjwvZGF0ZXM+PHB1Yi1sb2NhdGlvbj5Vbml0ZWQgU3Rh

dGVzPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5IYXdvcnRoPC9wdWJsaXNoZXI+PGlzYm4+MDcz

NS05NjgzPC9pc2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24u

c2VyaWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13blYwN1Q4TXdFTFpReFlD

RWVFUERRX0tNRkVqaVJ4eTJxbEF4TUdhUDdOaVJLcFVXMFZTaV81NnpuYlNRUW9kbXlSREhpZVBM

M1hmMjNYY0lrZVFoQ2pzNmdhV2tMSVdRTWpLYUVGVnlFZk5LR3gxUktubG1lQ2ZJc3EyeWFJTXNy

VWRkZWRvSXA3bnRyeTdWdkkyUGV3UVpaWmt0SUdITFRZSzljcTRRWVRhOEt4LTlyWFlVRXVJeWht

M3JFSnFUZG9menJ4NS0yYWg5NjVpTzV4MHEwXzhCcVROTW8yUFVKc3c0X3FheGZsLWxWMl95UGU0

MHpCTjAxR0JXUFBCQ2RvcjJ6UFFNSGZvRlAtenptTTZSZnBhMXhHNGR3cVZLNE1HaW52bThTQXdQ

eGZrTVlENzJsQjFMdkk2NmVjSkRNS1M0aVdmRTR5a0dTTnIwR2phYUREY0ZScFlYS0ItOTVNUFhz

Q25oRUphQUpXZ290SkNwZGNGQmJkQkVDVXBVeWsxS0FIU3dVcHNxU1JWTEphdG9DVGdpVWtweXlU

SktLMkVZSUxXRVhLTGVkRFkxZllRQkMxWnhtUUVhMUlMQ1dXWGN5RVF3V2NLaGVCU2ctM2JPaWc5

UDFGSEVMZjlwOTlzRnFPOW5kZFhVSlo4SkV0TUFSVF9udWFqZHdrbmxxNXhzOWxUVVgzV0E2Slpi

dHJ6RVZTdENoWjVNaXBpbGRoZVpaTzZLazZqMVNES3JYQ203M3UxUk4takF4N21BVmt4dVVhXy1Y

Smc3ei1iN0RkU0NEN0U8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVz

b3VyY2UtbnVtPjEwLjEwODAvMDczNTk2ODA4MDIwODE4MTE8L2VsZWN0cm9uaWMtcmVzb3VyY2Ut

bnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+

ADDIN EN.CITE.DATA 38. Hanna describes a TQM initiative to improve telemetry services at a large hospital ADDIN EN.CITE <EndNote><Cite><Author>Hanna</Author><Year>1997</Year><RecNum>30</RecNum><DisplayText><style face="superscript">39</style></DisplayText><record><rec-number>30</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">30</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Hanna, L. A.</author></authors></contributors><titles><title>Managing a cardiac monitoring problem</title><secondary-title>Nursing management</secondary-title></titles><periodical><full-title>Nursing management</full-title></periodical><pages>32D</pages><volume>28</volume><number>7</number><keywords><keyword>Heart Diseases - physiopathology</keyword><keyword>Monitoring, Physiologic - utilization</keyword><keyword>Telemetry - utilization</keyword><keyword>Health care delivery</keyword><keyword>Case studies</keyword><keyword>Total quality</keyword><keyword>Health services utilization</keyword><keyword>Pilot projects</keyword></keywords><dates><year>1997</year></dates><pub-location>UNITED STATES</pub-location><publisher>Springhouse Corporation</publisher><isbn>0744-6314</isbn><urls><related-urls><url> in 1997. The initial step was to define the quality problem; here, a lack of monitored beds was ascribed to the length of monitored admissions. The median length of stay in monitored units was measured before the intervention began. Physicians were notified of the new procedure before it began, and then a system of escalating reminders and decentralized decision-making began. After a patient had been monitored for three days, a sticker was placed in his daily progress note. On the fourth day, the nurse caring for the patient would call the physician to verify appropriateness of telemetry orders. Upon repeated measurement of the median LOS in telemetry units, it had increased to 5 days. The hospital instituted an automatic discontinuation of telemetry past 72 hours, with the option of re-ordering if the patient was known to have arrhythmias. This cycle of designing a policy, intervening, measuring and correcting is termed the “plan-do-check-act” cycle. Eight months after the initial intervention, the median telemetry length of stay had not changed. After more P-D-C-A cycles over the course of two years, median LOS was reduced to 4.3 days.There were several contributors to this net reduction in length of stay. One contributor was the effect of behavioral prompts at the point of physician ordering. The advent of electronic ordering systems created a natural experiment that recreated this effect in Leighton’s observational study of utilization patterns at a mid-size New York City hospital. In this study, implementation of a computerized order system (with dialogue box asking for reason to justify the order) increased the rate of appropriate telemetry admission from 65% to 81%. But by hospital day 2, that rate was actually worse than with the old order system. The authors explain this trend as a consequence of the electronic order system’s design; after entering the indication at admission, providers could continue monitor orders without offering further reasoning ADDIN EN.CITE <EndNote><Cite><Author>Leighton</Author><Year>2012</Year><RecNum>32</RecNum><DisplayText><style face="superscript">25</style></DisplayText><record><rec-number>32</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">32</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Leighton, Harmony</author><author>Kianfar, Hormoz</author><author>Serynek, Stephen</author><author>Kerwin, Todd</author></authors></contributors><titles><title>EFFECT OF AN ELECTRONIC ORDERING SYSTEM ON ADHERENCE TO AMERICAN COLLEGE OF CARDIOLOGY GUIDELINES FOR CARDIAC MONITORING</title><secondary-title>Journal of the American College of Cardiology</secondary-title></titles><periodical><full-title>Journal of the American College of Cardiology</full-title></periodical><pages>E1870</pages><volume>59</volume><number>13</number><keywords><keyword>Telemetry</keyword><keyword>Hospitals</keyword><keyword>Compliance</keyword></keywords><dates><year>2012</year></dates><pub-location>New York</pub-location><publisher>Elsevier Limited</publisher><isbn>0735-1097</isbn><urls><related-urls><url>(12)61871-3</electronic-resource-num></record></Cite></EndNote>25. Ironically, this new process resulted in an increase in unnecessary telemetry usage. However, the Toyota philosophy emphasizes the importance of reducing waste. Toyota’s Lean methods focus on micro-level process modifications to identify and reduce waste. Piggott, et al describe an intervention which used Lean methodology to reduce the time to assessment of emergency department patients’ heart rhythmsPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5QaWdnb3R0PC9BdXRob3I+PFllYXI+MjAxMTwvWWVhcj48

UmVjTnVtPjMzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

MjM8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zMzwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+MzM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPlBpZ2dvdHQsIFpvw6s8L2F1dGhvcj48YXV0aG9yPldlbGRvbiwgRXJpbjwvYXV0aG9yPjxh

dXRob3I+U3Ryb21lLCBUcmV2b3I8L2F1dGhvcj48YXV0aG9yPkNob2NoaW5vdiwgQWxlY3M8L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXBwbGljYXRpb24g

b2YgTGVhbiBwcmluY2lwbGVzIHRvIGltcHJvdmUgZWFybHkgY2FyZGlhYyBjYXJlIGluIHRoZSBl

bWVyZ2VuY3kgZGVwYXJ0bWVudDwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5DSkVNPC9zZWNvbmRh

cnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q0pFTTwvZnVsbC10aXRs

ZT48L3BlcmlvZGljYWw+PHBhZ2VzPjMyNTwvcGFnZXM+PHZvbHVtZT4xMzwvdm9sdW1lPjxudW1i

ZXI+NTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5RdWFsaXR5IEltcHJvdmVtZW50IC0gb3Jn

YW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlRyaWFnZSAt

IG9yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0

ZSBDb3JvbmFyeSBTeW5kcm9tZSAtIGRpYWdub3Npczwva2V5d29yZD48a2V5d29yZD5FbGVjdHJv

Y2FyZGlvZ3JhcGh5IC0gc3RhdGlzdGljcyAmYW1wOyBudW1lcmljYWwgZGF0YTwva2V5d29yZD48

a2V5d29yZD5PdXRjb21lIGFuZCBQcm9jZXNzIEFzc2Vzc21lbnQgKEhlYWx0aCBDYXJlKSAtIG9y

Z2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0ZSBD

b3JvbmFyeSBTeW5kcm9tZSAtIHRoZXJhcHk8L2tleXdvcmQ+PGtleXdvcmQ+RW1lcmdlbmN5IFNl

cnZpY2UsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3

b3JkPjxrZXl3b3JkPkVmZmljaWVuY3ksIE9yZ2FuaXphdGlvbmFsIC0gc3RhbmRhcmRzPC9rZXl3

b3JkPjxrZXl3b3JkPlF1YWxpdHkgSW1wcm92ZW1lbnQgLSBzdGFuZGFyZHM8L2tleXdvcmQ+PC9r

ZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxMTwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5p

dGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxpc2JuPjE0ODEtODAzNTwvaXNibj48dXJscz48cmVs

YXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIu

MC4wL2xpbmsvMC9lTHZIQ1hNdzNWMWJTOE13RkE3YkhzUVg4WDZIdk11a1c5b2xmZkJoRE1VTGdy

Q0o0c3RvVDA5bXdiV2wxUDEtVDlNMjNRVF9nRS1GaHRDUzctVGtYTDh3Sm9iWFR2LVhUdEFnaHhD

RmVnVFM4MEpKY29XQW5nSXBCTW1BRERhTExEdE5qMWo3N2o4QVAyNVQwaVlCVUliYXN5YWtidmdj

WWhOSXdDczA1TVpnWkFRTVIzVlQ5WWkyS1RPaTR5b3ZiSGxNdzJudzJFWnNYdUxGb3E3Ni1FaE4z

dDFtY2Q3d3E3a3JKSS10RkU2THZMNmJmWmJqS3JYVndaUFB0Q3pzVEZkMTR3MXNoQ1RLR0t2ZmhD

UXFMZXFxQVIxOUZRLUpWYk5pVFp5OE5aMHBxczVuQzBhMkpEUklrWHJsRGVYdE1XV0xCLTFRU1k2

LWpHSW9iakRwdjA2N3JFdS1XV2tYUHp6WlJCS1piNllic3ZralFfNWN6Zl9sU0JpRFlyYkxkbXBQ

Z0k4ckJQZFlCNU45dHZWYzF6b2NzUGMxSUhtcWVRa2tiNEhrUmNwcklMa0JrdGRBbGtfa2NjSUpT

RzZCNUMyUWgyeDJkenViM1BmcmV6RDZtUktTUEh4SjIyWGtBTzJXa1l1LVJEY2d3emZVQTVBanJS

d05fakJVM3RDSnlMcjNNTlMtUzNwYXV5SUlRVGtSaWlQV1M5SUVUeGlIQ0VJUmdrYWE2YUlYLUtC

OUZTblM0Z0Y5SkZLbjdMaGFrbmxXY1ozTW04VTYtM1BrbkcyM01uREJla1gtalpjVlVfQVA4R1ZF

bXc8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5QaWdnb3R0PC9BdXRob3I+PFllYXI+MjAxMTwvWWVhcj48

UmVjTnVtPjMzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

MjM8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zMzwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+MzM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPlBpZ2dvdHQsIFpvw6s8L2F1dGhvcj48YXV0aG9yPldlbGRvbiwgRXJpbjwvYXV0aG9yPjxh

dXRob3I+U3Ryb21lLCBUcmV2b3I8L2F1dGhvcj48YXV0aG9yPkNob2NoaW5vdiwgQWxlY3M8L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+QXBwbGljYXRpb24g

b2YgTGVhbiBwcmluY2lwbGVzIHRvIGltcHJvdmUgZWFybHkgY2FyZGlhYyBjYXJlIGluIHRoZSBl

bWVyZ2VuY3kgZGVwYXJ0bWVudDwvdGl0bGU+PHNlY29uZGFyeS10aXRsZT5DSkVNPC9zZWNvbmRh

cnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q0pFTTwvZnVsbC10aXRs

ZT48L3BlcmlvZGljYWw+PHBhZ2VzPjMyNTwvcGFnZXM+PHZvbHVtZT4xMzwvdm9sdW1lPjxudW1i

ZXI+NTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5RdWFsaXR5IEltcHJvdmVtZW50IC0gb3Jn

YW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlRyaWFnZSAt

IG9yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0

ZSBDb3JvbmFyeSBTeW5kcm9tZSAtIGRpYWdub3Npczwva2V5d29yZD48a2V5d29yZD5FbGVjdHJv

Y2FyZGlvZ3JhcGh5IC0gc3RhdGlzdGljcyAmYW1wOyBudW1lcmljYWwgZGF0YTwva2V5d29yZD48

a2V5d29yZD5PdXRjb21lIGFuZCBQcm9jZXNzIEFzc2Vzc21lbnQgKEhlYWx0aCBDYXJlKSAtIG9y

Z2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29yZD5BY3V0ZSBD

b3JvbmFyeSBTeW5kcm9tZSAtIHRoZXJhcHk8L2tleXdvcmQ+PGtleXdvcmQ+RW1lcmdlbmN5IFNl

cnZpY2UsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3

b3JkPjxrZXl3b3JkPkVmZmljaWVuY3ksIE9yZ2FuaXphdGlvbmFsIC0gc3RhbmRhcmRzPC9rZXl3

b3JkPjxrZXl3b3JkPlF1YWxpdHkgSW1wcm92ZW1lbnQgLSBzdGFuZGFyZHM8L2tleXdvcmQ+PC9r

ZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxMTwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5p

dGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxpc2JuPjE0ODEtODAzNTwvaXNibj48dXJscz48cmVs

YXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIu

MC4wL2xpbmsvMC9lTHZIQ1hNdzNWMWJTOE13RkE3YkhzUVg4WDZIdk11a1c5b2xmZkJoRE1VTGdy

Q0o0c3RvVDA5bXdiV2wxUDEtVDlNMjNRVF9nRS1GaHRDUzctVGtYTDh3Sm9iWFR2LVhUdEFnaHhD

RmVnVFM4MEpKY29XQW5nSXBCTW1BRERhTExEdE5qMWo3N2o4QVAyNVQwaVlCVUliYXN5YWtidmdj

WWhOSXdDczA1TVpnWkFRTVIzVlQ5WWkyS1RPaTR5b3ZiSGxNdzJudzJFWnNYdUxGb3E3Ni1FaE4z

dDFtY2Q3d3E3a3JKSS10RkU2THZMNmJmWmJqS3JYVndaUFB0Q3pzVEZkMTR3MXNoQ1RLR0t2ZmhD

UXFMZXFxQVIxOUZRLUpWYk5pVFp5OE5aMHBxczVuQzBhMkpEUklrWHJsRGVYdE1XV0xCLTFRU1k2

LWpHSW9iakRwdjA2N3JFdS1XV2tYUHp6WlJCS1piNllic3ZralFfNWN6Zl9sU0JpRFlyYkxkbXBQ

Z0k4ckJQZFlCNU45dHZWYzF6b2NzUGMxSUhtcWVRa2tiNEhrUmNwcklMa0JrdGRBbGtfa2NjSUpT

RzZCNUMyUWgyeDJkenViM1BmcmV6RDZtUktTUEh4SjIyWGtBTzJXa1l1LVJEY2d3emZVQTVBanJS

d05fakJVM3RDSnlMcjNNTlMtUzNwYXV5SUlRVGtSaWlQV1M5SUVUeGlIQ0VJUmdrYWE2YUlYLUtC

OUZTblM0Z0Y5SkZLbjdMaGFrbmxXY1ozTW04VTYtM1BrbkcyM01uREJla1gtalpjVlVfQVA4R1ZF

bXc8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE.DATA 23. By identifying instances where batching of patients and poor communication led to delays, the hospital was able to specify a process which would improve patient flow through the ED. The proportion of ECGs and physician assessments performed within the target time increased by 37% and 12%, respectively. Midway through the study period, the Lean quality improvement infrastructure was used for a new initiative to institute a color-coded risk stratification system for patients presenting to the ED with acute coronary syndrome. However, inpatient telemetry is different from the emergency department because it is affected by operational variables that introduce downstream complexity.Should complexity occur, Toyota Production System allows for front-line employees to solve problems. This reflects its origin on the shop floor, where workers were thought to have the best knowledge of their own manufacturing process ADDIN EN.CITE <EndNote><Cite><Author>Spear</Author><Year>1999</Year><RecNum>34</RecNum><DisplayText><style face="superscript">26</style></DisplayText><record><rec-number>34</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">34</key></foreign-keys><ref-type name="Book">6</ref-type><contributors><authors><author>Spear, Steven</author><author>Bowen, H. Kent</author></authors></contributors><titles><title>Decoding the DNA of the Toyota Production System</title></titles><pages>97</pages><volume>77</volume><number>Book, Whole</number><keywords><keyword>Employee training</keyword><keyword>Automobile industry</keyword><keyword>Methods</keyword><keyword>Production management</keyword></keywords><dates><year>1999</year></dates><publisher>Harvard Business School Press</publisher><isbn>0017-8012</isbn><urls><related-urls><url>. Though prior knowledge and heuristics are insufficient for the complex hospital environment, there are analytic techniques associated with Toyota Production System. Braaten describes a telemetry unit which used the “five whys,” pre-specified operational interconnections and dichotomous goals to evaluate the success of work processesPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CcmFhdGVuPC9BdXRob3I+PFllYXI+MjAwNzwvWWVhcj48

UmVjTnVtPjI4PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

NDA8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4yODwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+Mjg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPkJyYWF0ZW4sIEphbmUgUy48L2F1dGhvcj48YXV0aG9yPkJlbGxob3VzZSwgRG9yb3RoeSBF

LjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5JbXByb3Zp

bmcgcGF0aWVudCBjYXJlIGJ5IG1ha2luZyBzbWFsbCBzdXN0YWluYWJsZSBjaGFuZ2VzOiBhIGNh

cmRpYWMgdGVsZW1ldHJ5IHVuaXQmYXBvcztzIGV4cGVyaWVuY2U8L3RpdGxlPjxzZWNvbmRhcnkt

dGl0bGU+TnVyc2luZyBlY29ub21pYzwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2Rp

Y2FsPjxmdWxsLXRpdGxlPk51cnNpbmcgZWNvbm9taWM8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2Fs

PjxwYWdlcz4xNjI8L3BhZ2VzPjx2b2x1bWU+MjU8L3ZvbHVtZT48bnVtYmVyPjM8L251bWJlcj48

a2V5d29yZHM+PGtleXdvcmQ+Q29yb25hcnkgQ2FyZSBVbml0cyAtIHN0YW5kYXJkczwva2V5d29y

ZD48a2V5d29yZD5Ub3RhbCBRdWFsaXR5IE1hbmFnZW1lbnQgLSBtZXRob2RzPC9rZXl3b3JkPjxr

ZXl3b3JkPk51cnNpbmcgU3RhZmYsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWlu

aXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkNvcm9uYXJ5IENhcmUgVW5pdHMgLSBvcmdhbml6

YXRpb24gJmFtcDsgYWRtaW5pc3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+RXZhbHVhdGlvbjwv

a2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCB3YXJkczwva2V5d29yZD48a2V5d29yZD5DYXJlIGFu

ZCB0cmVhdG1lbnQ8L2tleXdvcmQ+PGtleXdvcmQ+UGF0aWVudHM8L2tleXdvcmQ+PGtleXdvcmQ+

UXVhbGl0eSBtYW5hZ2VtZW50PC9rZXl3b3JkPjxrZXl3b3JkPkJpb3RlbGVtZXRyeTwva2V5d29y

ZD48a2V5d29yZD5Vc2FnZTwva2V5d29yZD48a2V5d29yZD5MZWFybmluZzwva2V5d29yZD48a2V5

d29yZD5TdXBwbGllczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCBhZG1pbmlzdHJhdGlvbjwv

a2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbHM8L2tleXdvcmQ+PGtleXdvcmQ+TnVyc2VzPC9rZXl3

b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDc8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0

aW9uPlVuaXRlZCBTdGF0ZXM8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkphbm5ldHRpIFB1Ymxp

Y2F0aW9ucywgSW5jPC9wdWJsaXNoZXI+PGlzYm4+MDc0Ni0xNzM5PC9pc2JuPjx1cmxzPjxyZWxh

dGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4w

LjAvbGluay8wL2VMdkhDWE13M1YzSlRzTXdFTFZvSlNRdWlKMnl5VGNPVlZBV3gwNlFPQ0FXOWNT

Rjloelp5UVNRbXJUcWN1amZNNDZkaFNKLWdHdWNTTkU4ZV93OG5ubERTT0RmdWM2V1Q4aGpWLWI2

aHN0TmxmVHpTT200Y3BiaGZxdFlDQ0ItSmxrMjdRcmJaXzhCLURaTVlEVlRLX1ZwVFRPTHF2UFVj

Rm5vNi1obHAzTEtWUDh1VGVGeldzMlpkTGdDblZtLVdteUdhMXoyVlZ3ZkdsM2tMcWV0QXc3UTFq

algxX1JJWkUzdGgwUXUyM1k4aHVuMGM3WTJMUjJmWndzOVdXeEZSQjFfRUcyMm4zVlRnbkhIRTBh

U3FQYXBwcGpaenAyZzR5QTk0M3NieTg4TE5MMG5JaGUzeGJqZGs1cE13V1pJSzZFWDJWZTZlb0RT

bWJ6M1NBOFBZcHItanQ2NmNtR2hrVjAxZjZRVlllMzN2M2ZjclhORXhTZkdCMlRmSGdUb293SHdr

T3hBZVVSMnJTMlBpV3hncEJaR3FtR2tha01OakxTQ2tYWmdwQmJHZXlxcEJaRTJJRklONHUyU3Ro

Q2VrTW5yeV9ocDVOaDJHTTZIaDZ6UTRWekpRT25XbFNJSUdIQmZjSTdrWGNiQXNzRExtVkNLUnd6

aUNJSlVSVEhFRUNJM0RIT2s2RGlLVDA5SnY1eVZjRTZvVEVFeUZhTXZSM2FYcGZncXVINnVmQzZG

QjBMeUFiblIxa3BNTFc2ekZoSzBieWhFd04wQk9hdnRtR1RUYVlLc1VUQ0diTkRUSTVWWms3bVJT

MGxxQ0M3LUhMa2tlLTNNdWlMOTFXSU4xMFpzLUJ1OHhWbm48L3VybD48L3JlbGF0ZWQtdXJscz48

L3VybHM+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CcmFhdGVuPC9BdXRob3I+PFllYXI+MjAwNzwvWWVhcj48

UmVjTnVtPjI4PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

NDA8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4yODwvcmVjLW51bWJl

cj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54

OXZ0eHdmYTk1d3dlMHJzOSI+Mjg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0i

Sm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0

aG9yPkJyYWF0ZW4sIEphbmUgUy48L2F1dGhvcj48YXV0aG9yPkJlbGxob3VzZSwgRG9yb3RoeSBF

LjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRyaWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5JbXByb3Zp

bmcgcGF0aWVudCBjYXJlIGJ5IG1ha2luZyBzbWFsbCBzdXN0YWluYWJsZSBjaGFuZ2VzOiBhIGNh

cmRpYWMgdGVsZW1ldHJ5IHVuaXQmYXBvcztzIGV4cGVyaWVuY2U8L3RpdGxlPjxzZWNvbmRhcnkt

dGl0bGU+TnVyc2luZyBlY29ub21pYzwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2Rp

Y2FsPjxmdWxsLXRpdGxlPk51cnNpbmcgZWNvbm9taWM8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2Fs

PjxwYWdlcz4xNjI8L3BhZ2VzPjx2b2x1bWU+MjU8L3ZvbHVtZT48bnVtYmVyPjM8L251bWJlcj48

a2V5d29yZHM+PGtleXdvcmQ+Q29yb25hcnkgQ2FyZSBVbml0cyAtIHN0YW5kYXJkczwva2V5d29y

ZD48a2V5d29yZD5Ub3RhbCBRdWFsaXR5IE1hbmFnZW1lbnQgLSBtZXRob2RzPC9rZXl3b3JkPjxr

ZXl3b3JkPk51cnNpbmcgU3RhZmYsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWlu

aXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPkNvcm9uYXJ5IENhcmUgVW5pdHMgLSBvcmdhbml6

YXRpb24gJmFtcDsgYWRtaW5pc3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+RXZhbHVhdGlvbjwv

a2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCB3YXJkczwva2V5d29yZD48a2V5d29yZD5DYXJlIGFu

ZCB0cmVhdG1lbnQ8L2tleXdvcmQ+PGtleXdvcmQ+UGF0aWVudHM8L2tleXdvcmQ+PGtleXdvcmQ+

UXVhbGl0eSBtYW5hZ2VtZW50PC9rZXl3b3JkPjxrZXl3b3JkPkJpb3RlbGVtZXRyeTwva2V5d29y

ZD48a2V5d29yZD5Vc2FnZTwva2V5d29yZD48a2V5d29yZD5MZWFybmluZzwva2V5d29yZD48a2V5

d29yZD5TdXBwbGllczwva2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbCBhZG1pbmlzdHJhdGlvbjwv

a2V5d29yZD48a2V5d29yZD5Ib3NwaXRhbHM8L2tleXdvcmQ+PGtleXdvcmQ+TnVyc2VzPC9rZXl3

b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDc8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0

aW9uPlVuaXRlZCBTdGF0ZXM8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkphbm5ldHRpIFB1Ymxp

Y2F0aW9ucywgSW5jPC9wdWJsaXNoZXI+PGlzYm4+MDc0Ni0xNzM5PC9pc2JuPjx1cmxzPjxyZWxh

dGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4w

LjAvbGluay8wL2VMdkhDWE13M1YzSlRzTXdFTFZvSlNRdWlKMnl5VGNPVlZBV3gwNlFPQ0FXOWNT

Rjloelp5UVNRbXJUcWN1amZNNDZkaFNKLWdHdWNTTkU4ZV93OG5ubERTT0RmdWM2V1Q4aGpWLWI2

aHN0TmxmVHpTT200Y3BiaGZxdFlDQ0ItSmxrMjdRcmJaXzhCLURaTVlEVlRLX1ZwVFRPTHF2UFVj

Rm5vNi1obHAzTEtWUDh1VGVGeldzMlpkTGdDblZtLVdteUdhMXoyVlZ3ZkdsM2tMcWV0QXc3UTFq

algxX1JJWkUzdGgwUXUyM1k4aHVuMGM3WTJMUjJmWndzOVdXeEZSQjFfRUcyMm4zVlRnbkhIRTBh

U3FQYXBwcGpaenAyZzR5QTk0M3NieTg4TE5MMG5JaGUzeGJqZGs1cE13V1pJSzZFWDJWZTZlb0RT

bWJ6M1NBOFBZcHItanQ2NmNtR2hrVjAxZjZRVlllMzN2M2ZjclhORXhTZkdCMlRmSGdUb293SHdr

T3hBZVVSMnJTMlBpV3hncEJaR3FtR2tha01OakxTQ2tYWmdwQmJHZXlxcEJaRTJJRklONHUyU3Ro

Q2VrTW5yeV9ocDVOaDJHTTZIaDZ6UTRWekpRT25XbFNJSUdIQmZjSTdrWGNiQXNzRExtVkNLUnd6

aUNJSlVSVEhFRUNJM0RIT2s2RGlLVDA5SnY1eVZjRTZvVEVFeUZhTXZSM2FYcGZncXVINnVmQzZG

QjBMeUFiblIxa3BNTFc2ekZoSzBieWhFd04wQk9hdnRtR1RUYVlLc1VUQ0diTkRUSTVWWms3bVJT

MGxxQ0M3LUhMa2tlLTNNdWlMOTFXSU4xMFpzLUJ1OHhWbm48L3VybD48L3JlbGF0ZWQtdXJscz48

L3VybHM+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE.DATA 40. In this qualitative study, a front-line staff empowered to analyze its work and describe an ideal “target condition” became more cognizant of potential problems. Thus, employees’ heightened awareness of the environment represents a stronger afferent loop of the learning process whereas leadership’s receptiveness to employees’ ideal condition is the efferent loop of double-loop learning ADDIN EN.CITE <EndNote><Cite><Author>Nutley</Author><Year>2001</Year><RecNum>35</RecNum><DisplayText><style face="superscript">41</style></DisplayText><record><rec-number>35</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">35</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Nutley, Sandra M.</author><author>Davies, Huw T. O.</author></authors></contributors><titles><title>Developing organizational learning in the NHS</title><secondary-title>Medical Education</secondary-title></titles><periodical><full-title>Medical Education</full-title></periodical><pages>35-42</pages><volume>35</volume><number>1</number><keywords><keyword>PROFESSIONAL education</keyword><keyword>MEDICAL education</keyword><keyword>GREAT Britain</keyword><keyword>*learning</keyword><keyword>education, medical, *standards</keyword><keyword>Education, Medical, Continuing</keyword><keyword>national health services, *organization</keyword><keyword>professional competence</keyword><keyword>GREAT Britain. National Health Service</keyword></keywords><dates><year>2001</year></dates><publisher>Wiley-Blackwell</publisher><isbn>03080110</isbn><accession-num>5519379</accession-num><work-type>Article</work-type><urls><related-urls><url> of Telemetry Quality Improvement LiteratureThe quality improvement programs discussed above differ in their philosophical approach but share many similarities. Most programs are formulated by a small group of hospital actors setting goals within the bounds of preexisting organizational value statements. Once that is done, hospital leaders use their power to enact new policies that change structures or processes of care. Lastly, these initiatives use longitudinal data to evaluate success. Then the program can cease when some numerical target is satisfied and the condition remains stable.Achieving stability in telemetry is inherently difficult, and it is a challenge for healthcare organizations to design sustainable strategies. There are multiple noise sources that may be targeted by a quality improvement initiative. Each may have a peak in a different frequency range and the amplitude of noise it produces may have some diurnal variation. And even if the noise can be controlled, quantifying sound reduction is inadequate to understand the impact of the quality improvement initiative. The perceived level of noise and subjective stress resulting from noise depends not only on the character of noise (e.g. amplitude and frequency) but also the environment in which the noise is perceived and personal characteristics of the individuals perceiving it. The Sociology of Telemetry ImprovementThe sustainable strategy falls somewhere on the spectrum between eliminating monitor noise because it is harmful and doing nothing because noise is to be expected. Though alarms are inherently stressful to employees and patients, monitors have become integral to caring for clinically unstable patients in the modern hospital. Electronic monitors remain central to patient care despite their ergonomic problems because they provide immediate information on the cardiac rate and rhythm. In that respect, monitor alarms serve as a useful structural adaptation for employees who have entered into an organization so as to find protection from some of the uncertainties of the external environmentPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CZXJlbmRzPC9BdXRob3I+PFllYXI+MjAwMzwvWWVhcj48

UmVjTnVtPjQ8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij40

Mjwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjQ8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjQ8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkJlcmVuZHMsIEhhbnM8L2F1dGhvcj48YXV0aG9yPkJvZXJzbWEsIEtlZXM8L2F1dGhvcj48YXV0

aG9yPldlZ2dlbWFuLCBNYXRoaWV1PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0

aXRsZXM+PHRpdGxlPlRoZSBzdHJ1Y3R1cmF0aW9uIG9mIG9yZ2FuaXphdGlvbmFsIGxlYXJuaW5n

PC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkh1bWFuIFJlbGF0aW9uczwvc2Vjb25kYXJ5LXRpdGxl

PjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkh1bWFuIFJlbGF0aW9uczwvZnVsbC10

aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjEwMzUtMTA1NjwvcGFnZXM+PHZvbHVtZT41Njwvdm9s

dW1lPjxudW1iZXI+OTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5Tb2Npb2xvZ3k8L2tleXdv

cmQ+PGtleXdvcmQ+U3R1ZGllczwva2V5d29yZD48a2V5d29yZD5Pcmdhbml6YXRpb25hbCBsZWFy

bmluZzwva2V5d29yZD48a2V5d29yZD5MYWJvcmF0b3JpZXM8L2tleXdvcmQ+PGtleXdvcmQ+TmV0

aGVybGFuZHM8L2tleXdvcmQ+PGtleXdvcmQ+OTE3NTpXZXN0ZXJuIEV1cm9wZTwva2V5d29yZD48

a2V5d29yZD4yNTAwOk9yZ2FuaXphdGlvbmFsIGJlaGF2aW9yPC9rZXl3b3JkPjxrZXl3b3JkPjkx

MzA6RXhwZXJpbWVudGFsL3RoZW9yZXRpY2FsPC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5

ZWFyPjIwMDM8L3llYXI+PHB1Yi1kYXRlcz48ZGF0ZT5TZXAgMjAwMyYjeEQ7MjAxNC0wNS0yMzwv

ZGF0ZT48L3B1Yi1kYXRlcz48L2RhdGVzPjxwdWItbG9jYXRpb24+TmV3IFlvcms8L3B1Yi1sb2Nh

dGlvbj48cHVibGlzaGVyPlNBR0UgUFVCTElDQVRJT05TLCBJTkMuPC9wdWJsaXNoZXI+PGlzYm4+

MDAxODcyNjc8L2lzYm4+PGFjY2Vzc2lvbi1udW0+MjMxNTE3MTk0PC9hY2Nlc3Npb24tbnVtPjx1

cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5pZG0ub2NsYy5vcmcvbG9naW4/dXJs

PWh0dHA6Ly9zZWFyY2gucHJvcXVlc3QuY29tL2RvY3ZpZXcvMjMxNTE3MTk0P2FjY291bnRpZD0x

NDcwOTwvdXJsPjx1cmw+aHR0cDovL1JUNFJGOVFOMlkuc2VhcmNoLnNlcmlhbHNzb2x1dGlvbnMu

Y29tLz9jdHhfdmVyPVozOS44OC0yMDA0JmFtcDtjdHhfZW5jPWluZm86b2ZpL2VuYzpVVEYtOCZh

bXA7cmZyX2lkPWluZm86c2lkL1Byb1ElM0Fwc3ljaG9sb2d5c2hlbGwmYW1wO3JmdF92YWxfZm10

PWluZm86b2ZpL2ZtdDprZXY6bXR4OmpvdXJuYWwmYW1wO3JmdC5nZW5yZT1hcnRpY2xlJmFtcDty

ZnQuanRpdGxlPUh1bWFuK1JlbGF0aW9ucyZhbXA7cmZ0LmF0aXRsZT1UaGUrc3RydWN0dXJhdGlv

bitvZitvcmdhbml6YXRpb25hbCtsZWFybmluZyZhbXA7cmZ0LmF1PUJlcmVuZHMlMkMrSGFucyUz

QkJvZXJzbWElMkMrS2VlcyUzQldlZ2dlbWFuJTJDK01hdGhpZXUmYW1wO3JmdC5hdWxhc3Q9QmVy

ZW5kcyZhbXA7cmZ0LmF1Zmlyc3Q9SGFucyZhbXA7cmZ0LmRhdGU9MjAwMy0wOS0wMSZhbXA7cmZ0

LnZvbHVtZT01NiZhbXA7cmZ0Lmlzc3VlPTkmYW1wO3JmdC5zcGFnZT0xMDM1JmFtcDtyZnQuaXNi

bj0mYW1wO3JmdC5idGl0bGU9JmFtcDtyZnQudGl0bGU9SHVtYW4rUmVsYXRpb25zJmFtcDtyZnQu

aXNzbj0wMDE4NzI2NyZhbXA7cmZ0X2lkPWluZm86ZG9pLzwvdXJsPjwvcmVsYXRlZC11cmxzPjwv

dXJscz48cmVtb3RlLWRhdGFiYXNlLW5hbWU+UHJvUXVlc3QgUHN5Y2hvbG9neSBKb3VybmFsczwv

cmVtb3RlLWRhdGFiYXNlLW5hbWU+PGxhbmd1YWdlPkVuZ2xpc2g8L2xhbmd1YWdlPjwvcmVjb3Jk

PjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CZXJlbmRzPC9BdXRob3I+PFllYXI+MjAwMzwvWWVhcj48

UmVjTnVtPjQ8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij40

Mjwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjQ8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjQ8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkJlcmVuZHMsIEhhbnM8L2F1dGhvcj48YXV0aG9yPkJvZXJzbWEsIEtlZXM8L2F1dGhvcj48YXV0

aG9yPldlZ2dlbWFuLCBNYXRoaWV1PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0

aXRsZXM+PHRpdGxlPlRoZSBzdHJ1Y3R1cmF0aW9uIG9mIG9yZ2FuaXphdGlvbmFsIGxlYXJuaW5n

PC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkh1bWFuIFJlbGF0aW9uczwvc2Vjb25kYXJ5LXRpdGxl

PjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkh1bWFuIFJlbGF0aW9uczwvZnVsbC10

aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjEwMzUtMTA1NjwvcGFnZXM+PHZvbHVtZT41Njwvdm9s

dW1lPjxudW1iZXI+OTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5Tb2Npb2xvZ3k8L2tleXdv

cmQ+PGtleXdvcmQ+U3R1ZGllczwva2V5d29yZD48a2V5d29yZD5Pcmdhbml6YXRpb25hbCBsZWFy

bmluZzwva2V5d29yZD48a2V5d29yZD5MYWJvcmF0b3JpZXM8L2tleXdvcmQ+PGtleXdvcmQ+TmV0

aGVybGFuZHM8L2tleXdvcmQ+PGtleXdvcmQ+OTE3NTpXZXN0ZXJuIEV1cm9wZTwva2V5d29yZD48

a2V5d29yZD4yNTAwOk9yZ2FuaXphdGlvbmFsIGJlaGF2aW9yPC9rZXl3b3JkPjxrZXl3b3JkPjkx

MzA6RXhwZXJpbWVudGFsL3RoZW9yZXRpY2FsPC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5

ZWFyPjIwMDM8L3llYXI+PHB1Yi1kYXRlcz48ZGF0ZT5TZXAgMjAwMyYjeEQ7MjAxNC0wNS0yMzwv

ZGF0ZT48L3B1Yi1kYXRlcz48L2RhdGVzPjxwdWItbG9jYXRpb24+TmV3IFlvcms8L3B1Yi1sb2Nh

dGlvbj48cHVibGlzaGVyPlNBR0UgUFVCTElDQVRJT05TLCBJTkMuPC9wdWJsaXNoZXI+PGlzYm4+

MDAxODcyNjc8L2lzYm4+PGFjY2Vzc2lvbi1udW0+MjMxNTE3MTk0PC9hY2Nlc3Npb24tbnVtPjx1

cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5pZG0ub2NsYy5vcmcvbG9naW4/dXJs

PWh0dHA6Ly9zZWFyY2gucHJvcXVlc3QuY29tL2RvY3ZpZXcvMjMxNTE3MTk0P2FjY291bnRpZD0x

NDcwOTwvdXJsPjx1cmw+aHR0cDovL1JUNFJGOVFOMlkuc2VhcmNoLnNlcmlhbHNzb2x1dGlvbnMu

Y29tLz9jdHhfdmVyPVozOS44OC0yMDA0JmFtcDtjdHhfZW5jPWluZm86b2ZpL2VuYzpVVEYtOCZh

bXA7cmZyX2lkPWluZm86c2lkL1Byb1ElM0Fwc3ljaG9sb2d5c2hlbGwmYW1wO3JmdF92YWxfZm10

PWluZm86b2ZpL2ZtdDprZXY6bXR4OmpvdXJuYWwmYW1wO3JmdC5nZW5yZT1hcnRpY2xlJmFtcDty

ZnQuanRpdGxlPUh1bWFuK1JlbGF0aW9ucyZhbXA7cmZ0LmF0aXRsZT1UaGUrc3RydWN0dXJhdGlv

bitvZitvcmdhbml6YXRpb25hbCtsZWFybmluZyZhbXA7cmZ0LmF1PUJlcmVuZHMlMkMrSGFucyUz

QkJvZXJzbWElMkMrS2VlcyUzQldlZ2dlbWFuJTJDK01hdGhpZXUmYW1wO3JmdC5hdWxhc3Q9QmVy

ZW5kcyZhbXA7cmZ0LmF1Zmlyc3Q9SGFucyZhbXA7cmZ0LmRhdGU9MjAwMy0wOS0wMSZhbXA7cmZ0

LnZvbHVtZT01NiZhbXA7cmZ0Lmlzc3VlPTkmYW1wO3JmdC5zcGFnZT0xMDM1JmFtcDtyZnQuaXNi

bj0mYW1wO3JmdC5idGl0bGU9JmFtcDtyZnQudGl0bGU9SHVtYW4rUmVsYXRpb25zJmFtcDtyZnQu

aXNzbj0wMDE4NzI2NyZhbXA7cmZ0X2lkPWluZm86ZG9pLzwvdXJsPjwvcmVsYXRlZC11cmxzPjwv

dXJscz48cmVtb3RlLWRhdGFiYXNlLW5hbWU+UHJvUXVlc3QgUHN5Y2hvbG9neSBKb3VybmFsczwv

cmVtb3RlLWRhdGFiYXNlLW5hbWU+PGxhbmd1YWdlPkVuZ2xpc2g8L2xhbmd1YWdlPjwvcmVjb3Jk

PjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE.DATA 42. When those uncertainties pierce the organizational veil, structures gradually change and employee behavior adapts. These adaptations transform the prescribed processes so the idealized structures that once existed are adapted to the new reality ADDIN EN.CITE <EndNote><Cite><Author>DeSanctis</Author><Year>1994</Year><RecNum>13</RecNum><DisplayText><style face="superscript">43</style></DisplayText><record><rec-number>13</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">13</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>DeSanctis, Gerardine</author><author>Poole, Marshall Scott</author></authors></contributors><titles><title>Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory</title><secondary-title>Organization Science</secondary-title></titles><periodical><full-title>Organization Science</full-title></periodical><pages>121-147</pages><volume>5</volume><number>2</number><keywords><keyword>information technology</keyword><keyword>technology impacts</keyword><keyword>structural theory</keyword><keyword>Organization theory</keyword><keyword>Studies</keyword><keyword>Organizational change</keyword></keywords><dates><year>1994</year></dates><pub-location>Linthicum</pub-location><publisher>INFORMS</publisher><isbn>1047-7039</isbn><urls><related-urls><url> the new reality has conflicted with the official rules for some timePEVuZE5vdGU+PENpdGU+PEF1dGhvcj5BbWFsYmVydGk8L0F1dGhvcj48WWVhcj4yMDA2PC9ZZWFy

PjxSZWNOdW0+MjQ8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0

Ij40NDwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjI0PC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0idzBydDk1MmF5ZDkyeDNlYXB3

MXh4c2ZpdHhkZnI5dHAyMnN0Ij4yNDwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+QW1hbGJlcnRpLCBSLjwvYXV0aG9yPjxhdXRob3I+VmluY2VudCwgQy48L2F1dGhvcj48

YXV0aG9yPkF1cm95LCBZLjwvYXV0aG9yPjxhdXRob3I+RGUgU2FpbnQgTWF1cmljZSwgRy48L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+VmlvbGF0aW9ucyBh

bmQgbWlncmF0aW9ucyBpbiBoZWFsdGggY2FyZTogQSBmcmFtZXdvcmsgZm9yIHVuZGVyc3RhbmRp

bmcgYW5kIG1hbmFnZW1lbnQ8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+UXVhbGl0eSBhbmQgU2Fm

ZXR5IGluIEhlYWx0aCBDYXJlPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBhZ2VzPmk2Ni1p

NzE8L3BhZ2VzPjx2b2x1bWU+MTU8L3ZvbHVtZT48bnVtYmVyPjE8L251bWJlcj48a2V5d29yZHM+

PGtleXdvcmQ+U2FmZXR5IE1hbmFnZW1lbnQgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5pc3Ry

YXRpb248L2tleXdvcmQ+PGtleXdvcmQ+TWVkaWNhbCBFcnJvcnMgLSBwcmV2ZW50aW9uICZhbXA7

IGNvbnRyb2w8L2tleXdvcmQ+PGtleXdvcmQ+TWVkaWNhbCBFcnJvcnMgLSBwc3ljaG9sb2d5PC9r

ZXl3b3JkPjxrZXl3b3JkPkRlbGl2ZXJ5IG9mIEhlYWx0aCBDYXJlIC0gb3JnYW5pemF0aW9uICZh

bXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPnBhdGllbnQgc2FmZXR5PC9rZXl3

b3JkPjxrZXl3b3JkPnZpb2xhdGlvbnM8L2tleXdvcmQ+PGtleXdvcmQ+bWlncmF0aW9uczwva2V5

d29yZD48a2V5d29yZD5zYWZldHkgY3VsdHVyZTwva2V5d29yZD48a2V5d29yZD5TYWZldHkgYnkg

RGVzaWduPC9rZXl3b3JkPjxrZXl3b3JkPm1lZGljYWwgZXJyb3JzPC9rZXl3b3JkPjwva2V5d29y

ZHM+PGRhdGVzPjx5ZWFyPjIwMDY8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPkVuZ2xhbmQ8

L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkJNSiBHcm91cDwvcHVibGlzaGVyPjxpc2JuPjE0NzUt

Mzg5ODwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNl

cmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNd25WMUxpeFF4RUE0aUlzSWly

b19lOFFHNXVPQ2gyM1FxcnhiMklPSWl5TjUwRVM5Tk9nOTN3TzNabmVrQjhkZWJWNF9PSEQybU95

RWtYNUtxU3I2cVFnaG9RLXFETTBIS2pzdFdnd0JobVZXZ2RVZTBBT3Fka3Awand3SEpjbWFSUlpM

bEhsV3hHWmRYaVc1WjVuV2Q4cTAxUHRxTjhaTTlvMHdFSFZ5ZVRxdlZ6N09iNjlUT19UN05GVk1n

SWozRVN3UXpoWE03cGxtZkxmenk4aERVaFdTa01jbnJJTXpWX0xRSjR1M3Q1c3FVVzVnMnhyMkxB

VWRsRzIwUXVpZlZkcUxza0daNUwzcWFiQXZST3AzWDU0X1F3Nko1NHZkNVNNZm9qaHNmbzZOOGJZ

ZXpOOUlUZEhtNVhCVjJITmFqeGRmTEgtdFNYSTQ0TzAzaXlCWjdoelgyTTdFTEI4MFhiXzkxazht

TmQ5U2FwLWpyLWNjdkh6N1ZKZlZDYlNqaHRBWUx6b01KNnBaWFdnY1JiMEFQUWc1aWNJN0lJWmlW

M29mOWFwZ0Q0ZFZBdzdiWFhIWENVbWNJc1JhZW9TTWRLZnJqbEZ6NWJJWHVUdXV0cTZLSXE4TDRL

M1RfV19kWlhYeW5GN2w0UEJlYlRYSTNhMjZuS21DU2RtUE5HM2FDc0J1WTRkb0lSYlJuTkNoR2hn

bnRqQW9hSDllZzJRSzltVUhvYjNLc2pqN1pPQ0Q2aUYxTXVjbjdqTjBDVlJtY3Z6VUxsQXNrOTJE

YlZZaUJ1UGZfaE1XWUFuS1hOYmRBcnpQQXV5YTAzOUNlOUFDS2NRbU1kMjBfX1pwQzN3ZjFtSWh4

WFlFLV8tLS1YNkFIdEtSVUl1M0xQTm12Y3J6ZVA4NzdFUGM8L3VybD48dXJsPnd3dy5zdW1tb24u

Y29tPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4x

MC4xMTM2L3FzaGMuMjAwNS4wMTU5ODI8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3Jk

PjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5BbWFsYmVydGk8L0F1dGhvcj48WWVhcj4yMDA2PC9ZZWFy

PjxSZWNOdW0+MjQ8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0

Ij40NDwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjI0PC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0idzBydDk1MmF5ZDkyeDNlYXB3

MXh4c2ZpdHhkZnI5dHAyMnN0Ij4yNDwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+QW1hbGJlcnRpLCBSLjwvYXV0aG9yPjxhdXRob3I+VmluY2VudCwgQy48L2F1dGhvcj48

YXV0aG9yPkF1cm95LCBZLjwvYXV0aG9yPjxhdXRob3I+RGUgU2FpbnQgTWF1cmljZSwgRy48L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+VmlvbGF0aW9ucyBh

bmQgbWlncmF0aW9ucyBpbiBoZWFsdGggY2FyZTogQSBmcmFtZXdvcmsgZm9yIHVuZGVyc3RhbmRp

bmcgYW5kIG1hbmFnZW1lbnQ8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+UXVhbGl0eSBhbmQgU2Fm

ZXR5IGluIEhlYWx0aCBDYXJlPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBhZ2VzPmk2Ni1p

NzE8L3BhZ2VzPjx2b2x1bWU+MTU8L3ZvbHVtZT48bnVtYmVyPjE8L251bWJlcj48a2V5d29yZHM+

PGtleXdvcmQ+U2FmZXR5IE1hbmFnZW1lbnQgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5pc3Ry

YXRpb248L2tleXdvcmQ+PGtleXdvcmQ+TWVkaWNhbCBFcnJvcnMgLSBwcmV2ZW50aW9uICZhbXA7

IGNvbnRyb2w8L2tleXdvcmQ+PGtleXdvcmQ+TWVkaWNhbCBFcnJvcnMgLSBwc3ljaG9sb2d5PC9r

ZXl3b3JkPjxrZXl3b3JkPkRlbGl2ZXJ5IG9mIEhlYWx0aCBDYXJlIC0gb3JnYW5pemF0aW9uICZh

bXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPnBhdGllbnQgc2FmZXR5PC9rZXl3

b3JkPjxrZXl3b3JkPnZpb2xhdGlvbnM8L2tleXdvcmQ+PGtleXdvcmQ+bWlncmF0aW9uczwva2V5

d29yZD48a2V5d29yZD5zYWZldHkgY3VsdHVyZTwva2V5d29yZD48a2V5d29yZD5TYWZldHkgYnkg

RGVzaWduPC9rZXl3b3JkPjxrZXl3b3JkPm1lZGljYWwgZXJyb3JzPC9rZXl3b3JkPjwva2V5d29y

ZHM+PGRhdGVzPjx5ZWFyPjIwMDY8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPkVuZ2xhbmQ8

L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkJNSiBHcm91cDwvcHVibGlzaGVyPjxpc2JuPjE0NzUt

Mzg5ODwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNl

cmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNd25WMUxpeFF4RUE0aUlzSWly

b19lOFFHNXVPQ2gyM1FxcnhiMklPSWl5TjUwRVM5Tk9nOTN3TzNabmVrQjhkZWJWNF9PSEQybU95

RWtYNUtxU3I2cVFnaG9RLXFETTBIS2pzdFdnd0JobVZXZ2RVZTBBT3Fka3Awand3SEpjbWFSUlpM

bEhsV3hHWmRYaVc1WjVuV2Q4cTAxUHRxTjhaTTlvMHdFSFZ5ZVRxdlZ6N09iNjlUT19UN05GVk1n

SWozRVN3UXpoWE03cGxtZkxmenk4aERVaFdTa01jbnJJTXpWX0xRSjR1M3Q1c3FVVzVnMnhyMkxB

VWRsRzIwUXVpZlZkcUxza0daNUwzcWFiQXZST3AzWDU0X1F3Nko1NHZkNVNNZm9qaHNmbzZOOGJZ

ZXpOOUlUZEhtNVhCVjJITmFqeGRmTEgtdFNYSTQ0TzAzaXlCWjdoelgyTTdFTEI4MFhiXzkxazht

TmQ5U2FwLWpyLWNjdkh6N1ZKZlZDYlNqaHRBWUx6b01KNnBaWFdnY1JiMEFQUWc1aWNJN0lJWmlW

M29mOWFwZ0Q0ZFZBdzdiWFhIWENVbWNJc1JhZW9TTWRLZnJqbEZ6NWJJWHVUdXV0cTZLSXE4TDRL

M1RfV19kWlhYeW5GN2w0UEJlYlRYSTNhMjZuS21DU2RtUE5HM2FDc0J1WTRkb0lSYlJuTkNoR2hn

bnRqQW9hSDllZzJRSzltVUhvYjNLc2pqN1pPQ0Q2aUYxTXVjbjdqTjBDVlJtY3Z6VUxsQXNrOTJE

YlZZaUJ1UGZfaE1XWUFuS1hOYmRBcnpQQXV5YTAzOUNlOUFDS2NRbU1kMjBfX1pwQzN3ZjFtSWh4

WFlFLV8tLS1YNkFIdEtSVUl1M0xQTm12Y3J6ZVA4NzdFUGM8L3VybD48dXJsPnd3dy5zdW1tb24u

Y29tPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4x

MC4xMTM2L3FzaGMuMjAwNS4wMTU5ODI8L2VsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjwvcmVjb3Jk

PjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE.DATA 44, employees use cognitive processes to resolve the dissonance and communicate with each other to try to control disorder ADDIN EN.CITE <EndNote><Cite><Author>Weick</Author><Year>2005</Year><RecNum>145</RecNum><DisplayText><style face="superscript">45</style></DisplayText><record><rec-number>145</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">145</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Weick, Karl E.</author><author>Sutcliffe, Kathleen M.</author><author>Obstfeld, David</author></authors></contributors><titles><title>Organizing and the Process of Sensemaking</title><secondary-title>Organization Science</secondary-title></titles><periodical><full-title>Organization Science</full-title></periodical><pages>409-421</pages><volume>16</volume><number>4</number><keywords><keyword>sensemaking</keyword><keyword>identity</keyword><keyword>interpreting</keyword><keyword>power</keyword><keyword>articulation</keyword><keyword>Organization theory</keyword><keyword>Studies</keyword><keyword>Cognition &amp; reasoning</keyword><keyword>Behavior</keyword></keywords><dates><year>2005</year></dates><pub-location>Linthicum</pub-location><publisher>INFORMS</publisher><isbn>1047-7039</isbn><urls><related-urls><url>. When that communication results in a mutually agreeable approach, it may become formally structuralized as an observable part of the organization. This cycle of forming organizations, adapting to changing organizational demands and creating policies is what Giddens’ structuration theory describes as the recreation of organizational structures within the processes of organizational actors who are reacting to the preexisting, physicalized form of the organization ADDIN EN.CITE <EndNote><Cite><Author>Giddens</Author><Year>1984</Year><RecNum>14</RecNum><DisplayText><style face="superscript">46</style></DisplayText><record><rec-number>14</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">14</key></foreign-keys><ref-type name="Book">6</ref-type><contributors><authors><author>Giddens, Anthony</author></authors></contributors><titles><title>The constitution of society: outline of the theory of structuration</title></titles><number>Book, Whole</number><keywords><keyword>Sociology</keyword><keyword>Political sociology</keyword><keyword>Social institutions</keyword><keyword>Social structure</keyword></keywords><dates><year>1984</year></dates><pub-location>Cambridge [Cambridgeshire] U6 - ctx_ver=Z39.88-2004&amp;ctx_enc=info%3Aofi%2Fenc%3AUTF-8&amp;rfr_id=info:sid/summon.&amp;rft_val_fmt=info:ofi/fmt:kev:mtx:book&amp;rft.genre=book&amp;rft.title=The+constitution+of+society&amp;rft.au=Giddens%2C+Anthony&amp;rft.series=Social+theory+%28Alexander+Street+Press%29&amp;rft.date=1984-01-01&amp;rft.pub=Polity+Press&amp;rft.externalDocID=7266304&amp;paramdict=en-US U7 - eBook</pub-location><publisher>Polity Press</publisher><urls><related-urls><url>. Though that process is largely unconscious, there are several conscious decisions that comprise organizational life. The following program is a method by which group decision making may be incorporated into quality improvement. In so doing, structures may be created to facilitate individual employees’ participation as the organization addresses internal uncertainties. ProgramObjectiveThe goals of this program are to increase and organize participation in quality improvement activities. An organized decision-making process can improve the assessment of the internal environment and widespread participation may limit the influence of the individual over organizational resources. If involving employees affects culture in a desirable way, organizations can perpetuate those changes by structuralizing the channels through which employees participate in quality improvement. RationaleEmployee involvement is desirable because the wholesale adoption of “best practices” will only address the intended outcomes via idealized processes. The peculiarities of the organization’s internal environment will not be addressed, which may then be an unintended source of uncertainty in the forecasts of a quality improvement initiative. If this uncertainty is structuralized, processes may not occur as designed. This process uncertainty can create psychological stress for employees who are trying to fulfill the requirements of their jobs. In this case, stress arises from and is exacerbated by a lack of control over the environment. Superiors can mitigate stresses with the appropriate social support at the right time. If that does not occur, employees will experience stress. Then, colleagues may either maximize their own well-being at coworkers’ expense or sympathetic colleagues may provide a buffer against environmental stress ADDIN EN.CITE <EndNote><Cite><Author>Van der Doef</Author><Year>1999</Year><RecNum>170</RecNum><DisplayText><style face="superscript">15</style></DisplayText><record><rec-number>170</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">170</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Van der Doef, Margot</author><author>Maes, Stan</author></authors></contributors><titles><title>The Job Demand-Control (-Support) Model and psychological well-being: A review of 20 years of empirical research</title><secondary-title>Work &amp; Stress</secondary-title></titles><periodical><full-title>Work &amp; Stress</full-title></periodical><pages>87-114</pages><volume>13</volume><number>2</number><keywords><keyword>Psychological Well-being</keyword><keyword>Job Demand-control-support Model</keyword><keyword>Job Strain</keyword><keyword>Job Demand-control Model</keyword></keywords><dates><year>1999</year></dates><publisher>Taylor &amp; Francis Group</publisher><isbn>0267-8373</isbn><urls><related-urls><url> services are so interconnected that employees’ interdependence creates a social environment in which there is implied support of colleagues who have different work roles. Employees’ superiors (i.e. hospital administration) can offer explicit social support by allocating resources ADDIN EN.CITE <EndNote><Cite><Author>Kirk</Author><Year>1963</Year><RecNum>41</RecNum><DisplayText><style face="superscript">47</style></DisplayText><record><rec-number>41</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">41</key></foreign-keys><ref-type name="Book">6</ref-type><contributors><authors><author>Kirk, W. Richard</author></authors></contributors><titles><title>Your future in hospital administration</title></titles><number>Book, Whole</number><keywords><keyword>Administration</keyword><keyword>Hospitals</keyword><keyword>Vocational guidance</keyword></keywords><dates><year>1963</year></dates><pub-location>United States U6 - ctx_ver=Z39.88-2004&amp;ctx_enc=info%3Aofi%2Fenc%3AUTF-8&amp;rfr_id=info:sid/summon.&amp;rft_val_fmt=info:ofi/fmt:kev:mtx:book&amp;rft.genre=book&amp;rft.title=Your+future+in+hospital+administration&amp;rft.au=Kirk%2C+W.+Richard+%28Weir+Richard%29&amp;rft.date=1963-01-01&amp;rft.externalDBID=hathitrust%3Apd&amp;rft.externalDocID=oai_quod_lib_umich_edu_MIU01_001560051&amp;paramdict=en-US U7 - eBook</pub-location><urls><related-urls><url> to structures that facilitate achievement of the desired outcome, as in Donabedian’s model.The institutional support and external conditions will establish a resource constraint that the delivery of care cannot exceed. Conversely, there are regulatory requirements for the minimum standard of care. These serve as the upper and lower bounds, respectively, for the provision of care. In the intervening space, there is a utility maximand along the aggregate utility ADDIN EN.CITE <EndNote><Cite><Author>Ali Mohammad</Author><Year>2013</Year><RecNum>7</RecNum><DisplayText><style face="superscript">48</style></DisplayText><record><rec-number>7</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">7</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Ali Mohammad, Mosadeghrad</author></authors></contributors><titles><title>Healthcare service quality: towards a broad definition</title><secondary-title>International Journal of Health Care Quality Assurance</secondary-title></titles><periodical><full-title>Int J Health Care Qual Assur</full-title><abbr-1>International journal of health care quality assurance</abbr-1></periodical><pages>203-219</pages><volume>26</volume><number>3</number><dates><year>2013</year><pub-dates><date>2013/03/15</date></pub-dates></dates><publisher>Emerald</publisher><isbn>0952-6862</isbn><urls><related-urls><url> function of the affected hospital employees and patients. Theoretical utility cannot become real satisfaction without a decision about which outcome or implementation strategy to pursue. The decision-making process requires information flow and higher order cognitive processes. The healthcare organization which provides a structure for group cognitive processes improves the performance of the group by forcing it to modulate its attention, switching between the primary objective and decision-making process. Thus, structured decision-making processes forces participants to engage in meta-thinking where they are aware of the group cognitive-emotional process as it proceeds toward its eventual outcome ADDIN EN.CITE <EndNote><Cite><Author>Okhuysen</Author><Year>2002</Year><RecNum>168</RecNum><DisplayText><style face="superscript">49</style></DisplayText><record><rec-number>168</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">168</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Okhuysen, Gerardo A.</author><author>Eisenhardt, Kathleen M.</author></authors></contributors><titles><title>Integrating Knowledge in Groups: How Formal Interventions Enable Flexibility</title><secondary-title>Organization Science</secondary-title></titles><periodical><full-title>Organization Science</full-title></periodical><pages>370-386</pages><volume>13</volume><number>4</number><keywords><keyword>Time Pacing</keyword><keyword>Groups</keyword><keyword>Flexibility</keyword><keyword>Structure</keyword><keyword>Adaptation</keyword><keyword>Knowledge</keyword><keyword>Problem Solving</keyword><keyword>Studies</keyword><keyword>Knowledge management</keyword><keyword>Group dynamics</keyword><keyword>Organizational behavior</keyword></keywords><dates><year>2002</year></dates><pub-location>Linthicum</pub-location><publisher>INFORMS</publisher><isbn>1047-7039</isbn><urls><related-urls><url> this way, collaboration can help approximate an unobservable subjective quantity while reducing the impact of cognitive biases in the group’s objective estimate of a problem ADDIN EN.CITE <EndNote><Cite><Author>Einhorn</Author><Year>1977</Year><RecNum>178</RecNum><DisplayText><style face="superscript">50</style></DisplayText><record><rec-number>178</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">178</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Einhorn, Hillel J.</author><author>Hogarth, Robin M.</author><author>Klempner, Eric</author></authors></contributors><titles><title>Quality of group judgment</title><secondary-title>Psychological bulletin</secondary-title></titles><periodical><full-title>Psychological bulletin</full-title></periodical><pages>158-172</pages><volume>84</volume><number>1</number><dates><year>1977</year></dates><publisher>American Psychological Association</publisher><isbn>0033-2909</isbn><urls><related-urls><url>, the group must be capable of solving problems. Quality fields are taught inconsistently during trainingPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CYXRhbGRlbjwvQXV0aG9yPjxZZWFyPjIwMDI8L1llYXI+

PFJlY051bT4zMzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjUxPC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MzM8L3JlYy1udW1i

ZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSJ4cHZwcDA5c3d2YWEycmV4enNt

cDI1dnV6NXRwcjJyYWV6ZXYiPjMzPC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9

IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1

dGhvcj5CYXRhbGRlbiwgUGF1bDwvYXV0aG9yPjxhdXRob3I+TGVhY2gsIERhdmlkPC9hdXRob3I+

PGF1dGhvcj5Td2luZywgU3VzYW48L2F1dGhvcj48YXV0aG9yPkRyZXlmdXMsIEh1YmVydDwvYXV0

aG9yPjxhdXRob3I+RHJleWZ1cywgU3R1YXJ0PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0

b3JzPjx0aXRsZXM+PHRpdGxlPkdlbmVyYWwgQ29tcGV0ZW5jaWVzIEFuZCBBY2NyZWRpdGF0aW9u

IEluIEdyYWR1YXRlIE1lZGljYWwgRWR1Y2F0aW9uPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkhl

YWx0aCBhZmZhaXJzPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBhZ2VzPjEwMy0xMTE8L3Bh

Z2VzPjx2b2x1bWU+MjE8L3ZvbHVtZT48bnVtYmVyPjU8L251bWJlcj48a2V5d29yZHM+PGtleXdv

cmQ+RWR1Y2F0aW9uLCBNZWRpY2FsLCBHcmFkdWF0ZSAtIHN0YW5kYXJkczwva2V5d29yZD48a2V5

d29yZD5Db21wZXRlbmN5LUJhc2VkIEVkdWNhdGlvbiAtIHN0YW5kYXJkczwva2V5d29yZD48a2V5

d29yZD5IZWFsdGggTWFucG93ZXIgLSBzdGFuZGFyZHM8L2tleXdvcmQ+PGtleXdvcmQ+Q3Vycmlj

dWxhPC9rZXl3b3JkPjxrZXl3b3JkPlByb2Zlc3Npb25hbCBkZXZlbG9wbWVudDwva2V5d29yZD48

a2V5d29yZD5QaHlzaWNpYW5zPC9rZXl3b3JkPjxrZXl3b3JkPkdyYWR1YXRlIHN0dWRpZXM8L2tl

eXdvcmQ+PGtleXdvcmQ+QWNjcmVkaXRhdGlvbjwva2V5d29yZD48a2V5d29yZD5Nb2RlbHM8L2tl

eXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAwMjwveWVhcj48L2RhdGVzPjxwdWItbG9j

YXRpb24+VW5pdGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+SGVhbHRoIEFmZmFp

cnM8L3B1Ymxpc2hlcj48aXNibj4wMjc4LTI3MTU8L2lzYm4+PHVybHM+PHJlbGF0ZWQtdXJscz48

dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9saW5rLzAv

ZUx2SENYTXdsVjFaUzhRd0VCNDhRQVZSMTZPdUJ3VGZGRnFidEdtM2o4dnF1aUstaUlMNEV0SWNL

TlI2N1ByX25mUlk4UUo5Q2ltbFJ5YkpmSk9aLVFZZ1lrSG9mOWtUTXFxaVBGVFc1TG1tMk1ndzc4

bk02aVRPYk1pbC1SSmtlZlN6UXo5SzAtUDdZbkl2clEwWURiakxHSjlGVEpTNVdLNnIwZmwwQzA1

U053dnJUb0pHVFFXQ0dkcExMS1c4Y1ZiLTlMRFB5cWtsRFA0ZGZGWjc3bkFWMnVwY0ZWZlRnMzZj

cGxKXzUzYjh3eS10d1VxRFJrbV9uajRkbURIbE9peTJ5Y3JqZFZpdWpfVkluYTIwQVNjTlRUVVp0

SGdiTFczU0x6WHBLOGM5MmpCLWtfT1NuTDFLX1laSWxqUy1JREtOSmRtRW0tSHA5V0RrTjRVWWZF

VjdZZXhicHExV1Vrb3V1ZFZTcThUNTl4elRmbUpOcERUdGFacnowUElvVkZ6cUtPZEp4aXhhTGp4

SmpRT1pXekJYUHBYR2czbUxpd3BiVkhRZWpxQUhDN2ZaUmVfeWpsM1czVTdiRGNaVjBsbndNdkZR

anRXYTlIa1Fid1BSU2xIRkRiZXhWVEZYZVdab0tLTUVkVDJUbVdSNUZ3NWJHWXJubXJGRFZHNjdO

QlhOU0F0R0JjZUxVUmNPV2lHTDhhTXNDaFF1RlM1SkFEWC14MDFicmZpRkxncmhxaGpHREpGeUY3

eDZNbnk4QjlFV1dvQjA1eF9mc0F0TFZZV1pLbTV0RC1ZbXIyOW12MmJhZlFkYnNfQTU8L3VybD48

dXJsPnd3dy5zdW1tb24uY29tPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmlj

LXJlc291cmNlLW51bT4xMC4xMzc3L2hsdGhhZmYuMjEuNS4xMDM8L2VsZWN0cm9uaWMtcmVzb3Vy

Y2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CYXRhbGRlbjwvQXV0aG9yPjxZZWFyPjIwMDI8L1llYXI+

PFJlY051bT4zMzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjUxPC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MzM8L3JlYy1udW1i

ZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSJ4cHZwcDA5c3d2YWEycmV4enNt

cDI1dnV6NXRwcjJyYWV6ZXYiPjMzPC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9

IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1

dGhvcj5CYXRhbGRlbiwgUGF1bDwvYXV0aG9yPjxhdXRob3I+TGVhY2gsIERhdmlkPC9hdXRob3I+

PGF1dGhvcj5Td2luZywgU3VzYW48L2F1dGhvcj48YXV0aG9yPkRyZXlmdXMsIEh1YmVydDwvYXV0

aG9yPjxhdXRob3I+RHJleWZ1cywgU3R1YXJ0PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0

b3JzPjx0aXRsZXM+PHRpdGxlPkdlbmVyYWwgQ29tcGV0ZW5jaWVzIEFuZCBBY2NyZWRpdGF0aW9u

IEluIEdyYWR1YXRlIE1lZGljYWwgRWR1Y2F0aW9uPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkhl

YWx0aCBhZmZhaXJzPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBhZ2VzPjEwMy0xMTE8L3Bh

Z2VzPjx2b2x1bWU+MjE8L3ZvbHVtZT48bnVtYmVyPjU8L251bWJlcj48a2V5d29yZHM+PGtleXdv

cmQ+RWR1Y2F0aW9uLCBNZWRpY2FsLCBHcmFkdWF0ZSAtIHN0YW5kYXJkczwva2V5d29yZD48a2V5

d29yZD5Db21wZXRlbmN5LUJhc2VkIEVkdWNhdGlvbiAtIHN0YW5kYXJkczwva2V5d29yZD48a2V5

d29yZD5IZWFsdGggTWFucG93ZXIgLSBzdGFuZGFyZHM8L2tleXdvcmQ+PGtleXdvcmQ+Q3Vycmlj

dWxhPC9rZXl3b3JkPjxrZXl3b3JkPlByb2Zlc3Npb25hbCBkZXZlbG9wbWVudDwva2V5d29yZD48

a2V5d29yZD5QaHlzaWNpYW5zPC9rZXl3b3JkPjxrZXl3b3JkPkdyYWR1YXRlIHN0dWRpZXM8L2tl

eXdvcmQ+PGtleXdvcmQ+QWNjcmVkaXRhdGlvbjwva2V5d29yZD48a2V5d29yZD5Nb2RlbHM8L2tl

eXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAwMjwveWVhcj48L2RhdGVzPjxwdWItbG9j

YXRpb24+VW5pdGVkIFN0YXRlczwvcHViLWxvY2F0aW9uPjxwdWJsaXNoZXI+SGVhbHRoIEFmZmFp

cnM8L3B1Ymxpc2hlcj48aXNibj4wMjc4LTI3MTU8L2lzYm4+PHVybHM+PHJlbGF0ZWQtdXJscz48

dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9saW5rLzAv

ZUx2SENYTXdsVjFaUzhRd0VCNDhRQVZSMTZPdUJ3VGZGRnFidEdtM2o4dnF1aUstaUlMNEV0SWNL

TlI2N1ByX25mUlk4UUo5Q2ltbFJ5YkpmSk9aLVFZZ1lrSG9mOWtUTXFxaVBGVFc1TG1tMk1ndzc4

bk02aVRPYk1pbC1SSmtlZlN6UXo5SzAtUDdZbkl2clEwWURiakxHSjlGVEpTNVdLNnIwZmwwQzA1

U053dnJUb0pHVFFXQ0dkcExMS1c4Y1ZiLTlMRFB5cWtsRFA0ZGZGWjc3bkFWMnVwY0ZWZlRnMzZj

cGxKXzUzYjh3eS10d1VxRFJrbV9uajRkbURIbE9peTJ5Y3JqZFZpdWpfVkluYTIwQVNjTlRUVVp0

SGdiTFczU0x6WHBLOGM5MmpCLWtfT1NuTDFLX1laSWxqUy1JREtOSmRtRW0tSHA5V0RrTjRVWWZF

VjdZZXhicHExV1Vrb3V1ZFZTcThUNTl4elRmbUpOcERUdGFacnowUElvVkZ6cUtPZEp4aXhhTGp4

SmpRT1pXekJYUHBYR2czbUxpd3BiVkhRZWpxQUhDN2ZaUmVfeWpsM1czVTdiRGNaVjBsbndNdkZR

anRXYTlIa1Fid1BSU2xIRkRiZXhWVEZYZVdab0tLTUVkVDJUbVdSNUZ3NWJHWXJubXJGRFZHNjdO

QlhOU0F0R0JjZUxVUmNPV2lHTDhhTXNDaFF1RlM1SkFEWC14MDFicmZpRkxncmhxaGpHREpGeUY3

eDZNbnk4QjlFV1dvQjA1eF9mc0F0TFZZV1pLbTV0RC1ZbXIyOW12MmJhZlFkYnNfQTU8L3VybD48

dXJsPnd3dy5zdW1tb24uY29tPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmlj

LXJlc291cmNlLW51bT4xMC4xMzc3L2hsdGhhZmYuMjEuNS4xMDM8L2VsZWN0cm9uaWMtcmVzb3Vy

Y2UtbnVtPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5vdGU+AG==

ADDIN EN.CITE.DATA 51, so educating employees will help an organization to standardize its employees’ level of understanding. These employees may then generate ideas for quality improvement at the unit or department level. Ideas will flow upward to the hospital level, where decision-making may occur. In the final stage of the process, employees interact with an administrative quality improvement department so the ideas can become modifications to the physical plant. EducationTo begin with, an organization must determine the appropriate amount of resources to expend on educating its workforce in quality principles. Relevant variables are the age of the employees, professional diversity of the workforce and available media for education. Trends in academic medicine have led to the introduction of quality fields like systems theoryPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CYXRhbGRlbjwvQXV0aG9yPjxZZWFyPjIwMDI8L1llYXI+

PFJlY051bT40NzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjUxLDUyPC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+NDc8L3JlYy1u

dW1iZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2Vm

ZGRueDl2dHh3ZmE5NXd3ZTByczkiPjQ3PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5h

bWU9IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+

PGF1dGhvcj5CYXRhbGRlbiwgUGF1bDwvYXV0aG9yPjxhdXRob3I+TGVhY2gsIERhdmlkPC9hdXRo

b3I+PGF1dGhvcj5Td2luZywgU3VzYW48L2F1dGhvcj48YXV0aG9yPkRyZXlmdXMsIEh1YmVydDwv

YXV0aG9yPjxhdXRob3I+RHJleWZ1cywgU3R1YXJ0PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJp

YnV0b3JzPjx0aXRsZXM+PHRpdGxlPkdlbmVyYWwgQ29tcGV0ZW5jaWVzIEFuZCBBY2NyZWRpdGF0

aW9uIEluIEdyYWR1YXRlIE1lZGljYWwgRWR1Y2F0aW9uPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxl

PkhlYWx0aCBhZmZhaXJzPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1

bGwtdGl0bGU+SGVhbHRoIGFmZmFpcnM8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4x

MDMtMTExPC9wYWdlcz48dm9sdW1lPjIxPC92b2x1bWU+PG51bWJlcj41PC9udW1iZXI+PGtleXdv

cmRzPjxrZXl3b3JkPkVkdWNhdGlvbiwgTWVkaWNhbCwgR3JhZHVhdGUgLSBzdGFuZGFyZHM8L2tl

eXdvcmQ+PGtleXdvcmQ+Q29tcGV0ZW5jeS1CYXNlZCBFZHVjYXRpb24gLSBzdGFuZGFyZHM8L2tl

eXdvcmQ+PGtleXdvcmQ+SGVhbHRoIE1hbnBvd2VyIC0gc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3

b3JkPkN1cnJpY3VsYTwva2V5d29yZD48a2V5d29yZD5Qcm9mZXNzaW9uYWwgZGV2ZWxvcG1lbnQ8

L2tleXdvcmQ+PGtleXdvcmQ+UGh5c2ljaWFuczwva2V5d29yZD48a2V5d29yZD5HcmFkdWF0ZSBz

dHVkaWVzPC9rZXl3b3JkPjxrZXl3b3JkPkFjY3JlZGl0YXRpb248L2tleXdvcmQ+PGtleXdvcmQ+

TW9kZWxzPC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDI8L3llYXI+PC9kYXRl

cz48cHViLWxvY2F0aW9uPlVuaXRlZCBTdGF0ZXM8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkhl

YWx0aCBBZmZhaXJzPC9wdWJsaXNoZXI+PGlzYm4+MDI3OC0yNzE1PC9pc2JuPjx1cmxzPjxyZWxh

dGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4w

LjAvbGluay8wL2VMdkhDWE13bFYxWlM4UXdFQjQ4UUFWUjE2T3VCd1RmRkZxYnRHbTNqOHZxdWlL

LWlJTDRFdEljS05SNjdQcl9uZlJZOFFKOUNpbWxSeWJKZkpPWi1RWWdZa0hvZjlrVE1xcWlQRlRX

NUxtbTJNZ3c3OG5NNmlUT2JNaWwtUkprZWZTelF6OUswLVA3WW5JdnJRMFlEYmpMR0o5RlRKUzVX

SzZyMGZsMEMwNVNOd3ZyVG9KR1RRV0NHZHBMTEtXOGNWYi05TERQeXFrbERQNGRmRlo3N25BVjJ1

cGNGVmZUZzM2Y3BsSl81M2I4d3ktdHdVcURSa21fbmo0ZG1ESGxPaXkyeWNyamRWaXVqX1ZJbmEy

MEFTY05UVFVadEhnYkxXM1NMelhwSzhjOTJqQi1rX09TbkwxS19ZWklsalMtSURLTkpkbUVtLUhw

OVdEa040VVlmRVY3WWV4YnBxMVdVa291dWRWU3E4VDU5eHpUZm1KTnBEVHRhWnJ6MFBJb1ZGenFL

T2RKeGl4YUxqeEpqUU9aV3pCWFBwWEdnM21MaXdwYlZIUWVqcUFIQzdmWlJlX3lqbDNXM1U3YkRj

WlYwbG53TXZGUWp0V2E5SGtRYndQUlNsSEZEYmV4VlRGWGVXWm9LS01FZFQyVG1XUjVGdzViR1ly

bm1yRkRWRzY3TkJYTlNBdEdCY2VMVVJjT1dpR0w4YU1zQ2hRdUZTNUpBRFgteDAxYnJmaUZMZ3Jo

cWhqR0RKRnlGN3g2TW55OEI5RVdXb0IwNXhfZnNBdExWWVdaS201dEQtWW1yMjltdjJiYWZRZGJz

X0E1PC91cmw+PHVybD53d3cuc3VtbW9uLmNvbTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48

ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTM3Ny9obHRoYWZmLjIxLjUuMTAzPC9lbGVjdHJv

bmljLXJlc291cmNlLW51bT48L3JlY29yZD48L0NpdGU+PENpdGU+PEF1dGhvcj5aZW5sZWE8L0F1

dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxSZWNOdW0+MTc3PC9SZWNOdW0+PHJlY29yZD48cmVjLW51

bWJlcj4xNzc8L3JlYy1udW1iZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5

dHRkdDV6Mm8wZnBmN2VmZGRueDl2dHh3ZmE5NXd3ZTByczkiPjE3Nzwva2V5PjwvZm9yZWlnbi1r

ZXlzPjxyZWYtdHlwZSBuYW1lPSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJp

YnV0b3JzPjxhdXRob3JzPjxhdXRob3I+WmVubGVhLCBJYW4gUy48L2F1dGhvcj48YXV0aG9yPkJp

bGxldHQsIEFteTwvYXV0aG9yPjxhdXRob3I+SGF6ZW4sIE1lbGlzc2E8L2F1dGhvcj48YXV0aG9y

PkhlcnJpY2ssIERhbmllbCBCLjwvYXV0aG9yPjxhdXRob3I+TmFrYW11cmEsIE1hcmkgTS48L2F1

dGhvcj48YXV0aG9yPkplbmtpbnMsIEthdGh5IEouPC9hdXRob3I+PGF1dGhvcj5Xb29sZiwgQWxh

biBELjwvYXV0aG9yPjxhdXRob3I+S2Vzc2VsaGVpbSwgSmVubmlmZXIgQy48L2F1dGhvcj48L2F1

dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+VHJhaW5lZSBhbmQgUHJvZ3JhbSBE

aXJlY3RvciBQZXJjZXB0aW9ucyBvZiBRdWFsaXR5IEltcHJvdmVtZW50IGFuZCBQYXRpZW50IFNh

ZmV0eSBFZHVjYXRpb246IFByZXBhcmluZyBmb3IgdGhlIE5leHQgQWNjcmVkaXRhdGlvbiBTeXN0

ZW08L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Q2xpbmljYWwgcGVkaWF0cmljczwvc2Vjb25kYXJ5

LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkNsaW5pY2FsIHBlZGlhdHJp

Y3M8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xMjQ4LTEyNTQ8L3BhZ2VzPjx2b2x1

bWU+NTM8L3ZvbHVtZT48bnVtYmVyPjEzPC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPnBhdGll

bnQgc2FmZXR5PC9rZXl3b3JkPjxrZXl3b3JkPm1lZGljYWwgZWR1Y2F0aW9uPC9rZXl3b3JkPjxr

ZXl3b3JkPnRyYWluZWU8L2tleXdvcmQ+PGtleXdvcmQ+cXVhbGl0eSBpbXByb3ZlbWVudDwva2V5

d29yZD48a2V5d29yZD5wcm9ncmFtIGRpcmVjdG9yPC9rZXl3b3JkPjxrZXl3b3JkPlBlcmNlcHRp

b248L2tleXdvcmQ+PGtleXdvcmQ+QW5hbHlzaXM8L2tleXdvcmQ+PGtleXdvcmQ+UGVyY2VwdGlv

bnM8L2tleXdvcmQ+PGtleXdvcmQ+RGlyZWN0b3JzPC9rZXl3b3JkPjxrZXl3b3JkPlBlZGlhdHJp

Y3M8L2tleXdvcmQ+PGtleXdvcmQ+VHJhaW5pbmc8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+

PHllYXI+MjAxNDwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+U2FnZSBDQTogTG9zIEFuZ2Vs

ZXMsIENBPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5TQUdFIFB1YmxpY2F0aW9uczwvcHVibGlz

aGVyPjxpc2JuPjAwMDktOTIyODwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDov

L3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNdzNW

MU5hOXd3RUJYSkZrb3ZwVjlKdGgtZ1N3dkZ1TWlXdlpZTFBXeVd0T2toRUVoeWFDOUdsbVFJN0hx

TGNhSEpQOGlfN3N6cXczWks2YjFYQ3d0alBjODh5V19lRU1MVER5eS1GeE9ra2h6M1EwMVJsMm1o

RnhxeWRzNlZrR1d0RnF4T3BpTExQZTljTVZ6N0x4WWVtejZZVUFhQTZpc1gyTFlkQ3Q2OWpnVnBv

blhRdUluczBZSUpndk56NjdZYVhjZ0dKWjBURmNoNVo3QnpvUk5nV28za3J4N2JUblNRQ0oxNDBS

cWhqNW52eXBkZ2h1WWdnYzFfeFJnVGZUZnQyb1Frc2R6Y1JNZFlwOWdIWGM2WldRTktaSFFxYjRm

Nk5Wc2lIeDFEX3V5Q3c3ODd4VWd5Vjg0WFlpV2t3TTExaTk0UWtfUEtQd1NoeUFuak1uVUY1Y1lH

N1JLQ2Rsclk3cmstcWxzTFlvOWVQb3JSd0dqRWtQMkNKcEZuQy1CdU9UemNPM1JkMy1ocjFYOHli

WHgxc1VfMllkTTNJdy1XcXk4bjM0Wl9WQ3dQZmZyd2lTYk01bjUtSHhHY2tXSndSMkl1bjVESGJ2

ZEJseFkxVDhtZWFaLVJoMmRPWF9HYzNEbndVQUFCZGVDaEhqeDBCQjY2YmFnRER4MkJ4OTVud1VN

dGVHZ0F6MGNhb0VNQk9oU2dReEU2ZEFJZGFxSHpnbHg5UHJsY25jYXVXVWVzVXFEOWNTNmFRaW1t

YWlYcUZIOG5xeWJKbFRCb1ppUjBrVGVOekRqUVEyTlNsVWpWNUVvdGxOSk1aS29FenBqeEF6SnJ0

NjA1SWpRM21qVmNNS2tONVBHTVMxa3dwbUV1b1NGLTVIeE8zdnNYWGYyd25peFY0bTNyY2NzRGk1

RmtrTWtMbHN6SklhNUVoVjl0MzBsVndWVTgwMGlLT1RuWWpmZ1pSZ09IZnRVcXZWNVhBekJ3Wkxl

STRTYjAyeFN3WlotVHQ3aXFfM3ljbDMtZC14VjVOSHdYcjhtczczNmFOOVp3LVRjM19iQ3k8L3Vy

bD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjExNzcv

MDAwOTkyMjgxNDUzODcwMTwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRl

PjwvRW5kTm90ZT4A

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CYXRhbGRlbjwvQXV0aG9yPjxZZWFyPjIwMDI8L1llYXI+

PFJlY051bT40NzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjUxLDUyPC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+NDc8L3JlYy1u

dW1iZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2Vm

ZGRueDl2dHh3ZmE5NXd3ZTByczkiPjQ3PC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5h

bWU9IkpvdXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+

PGF1dGhvcj5CYXRhbGRlbiwgUGF1bDwvYXV0aG9yPjxhdXRob3I+TGVhY2gsIERhdmlkPC9hdXRo

b3I+PGF1dGhvcj5Td2luZywgU3VzYW48L2F1dGhvcj48YXV0aG9yPkRyZXlmdXMsIEh1YmVydDwv

YXV0aG9yPjxhdXRob3I+RHJleWZ1cywgU3R1YXJ0PC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJp

YnV0b3JzPjx0aXRsZXM+PHRpdGxlPkdlbmVyYWwgQ29tcGV0ZW5jaWVzIEFuZCBBY2NyZWRpdGF0

aW9uIEluIEdyYWR1YXRlIE1lZGljYWwgRWR1Y2F0aW9uPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxl

PkhlYWx0aCBhZmZhaXJzPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1

bGwtdGl0bGU+SGVhbHRoIGFmZmFpcnM8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4x

MDMtMTExPC9wYWdlcz48dm9sdW1lPjIxPC92b2x1bWU+PG51bWJlcj41PC9udW1iZXI+PGtleXdv

cmRzPjxrZXl3b3JkPkVkdWNhdGlvbiwgTWVkaWNhbCwgR3JhZHVhdGUgLSBzdGFuZGFyZHM8L2tl

eXdvcmQ+PGtleXdvcmQ+Q29tcGV0ZW5jeS1CYXNlZCBFZHVjYXRpb24gLSBzdGFuZGFyZHM8L2tl

eXdvcmQ+PGtleXdvcmQ+SGVhbHRoIE1hbnBvd2VyIC0gc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3

b3JkPkN1cnJpY3VsYTwva2V5d29yZD48a2V5d29yZD5Qcm9mZXNzaW9uYWwgZGV2ZWxvcG1lbnQ8

L2tleXdvcmQ+PGtleXdvcmQ+UGh5c2ljaWFuczwva2V5d29yZD48a2V5d29yZD5HcmFkdWF0ZSBz

dHVkaWVzPC9rZXl3b3JkPjxrZXl3b3JkPkFjY3JlZGl0YXRpb248L2tleXdvcmQ+PGtleXdvcmQ+

TW9kZWxzPC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDI8L3llYXI+PC9kYXRl

cz48cHViLWxvY2F0aW9uPlVuaXRlZCBTdGF0ZXM8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkhl

YWx0aCBBZmZhaXJzPC9wdWJsaXNoZXI+PGlzYm4+MDI3OC0yNzE1PC9pc2JuPjx1cmxzPjxyZWxh

dGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4w

LjAvbGluay8wL2VMdkhDWE13bFYxWlM4UXdFQjQ4UUFWUjE2T3VCd1RmRkZxYnRHbTNqOHZxdWlL

LWlJTDRFdEljS05SNjdQcl9uZlJZOFFKOUNpbWxSeWJKZkpPWi1RWWdZa0hvZjlrVE1xcWlQRlRX

NUxtbTJNZ3c3OG5NNmlUT2JNaWwtUkprZWZTelF6OUswLVA3WW5JdnJRMFlEYmpMR0o5RlRKUzVX

SzZyMGZsMEMwNVNOd3ZyVG9KR1RRV0NHZHBMTEtXOGNWYi05TERQeXFrbERQNGRmRlo3N25BVjJ1

cGNGVmZUZzM2Y3BsSl81M2I4d3ktdHdVcURSa21fbmo0ZG1ESGxPaXkyeWNyamRWaXVqX1ZJbmEy

MEFTY05UVFVadEhnYkxXM1NMelhwSzhjOTJqQi1rX09TbkwxS19ZWklsalMtSURLTkpkbUVtLUhw

OVdEa040VVlmRVY3WWV4YnBxMVdVa291dWRWU3E4VDU5eHpUZm1KTnBEVHRhWnJ6MFBJb1ZGenFL

T2RKeGl4YUxqeEpqUU9aV3pCWFBwWEdnM21MaXdwYlZIUWVqcUFIQzdmWlJlX3lqbDNXM1U3YkRj

WlYwbG53TXZGUWp0V2E5SGtRYndQUlNsSEZEYmV4VlRGWGVXWm9LS01FZFQyVG1XUjVGdzViR1ly

bm1yRkRWRzY3TkJYTlNBdEdCY2VMVVJjT1dpR0w4YU1zQ2hRdUZTNUpBRFgteDAxYnJmaUZMZ3Jo

cWhqR0RKRnlGN3g2TW55OEI5RVdXb0IwNXhfZnNBdExWWVdaS201dEQtWW1yMjltdjJiYWZRZGJz

X0E1PC91cmw+PHVybD53d3cuc3VtbW9uLmNvbTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48

ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTM3Ny9obHRoYWZmLjIxLjUuMTAzPC9lbGVjdHJv

bmljLXJlc291cmNlLW51bT48L3JlY29yZD48L0NpdGU+PENpdGU+PEF1dGhvcj5aZW5sZWE8L0F1

dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxSZWNOdW0+MTc3PC9SZWNOdW0+PHJlY29yZD48cmVjLW51

bWJlcj4xNzc8L3JlYy1udW1iZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5

dHRkdDV6Mm8wZnBmN2VmZGRueDl2dHh3ZmE5NXd3ZTByczkiPjE3Nzwva2V5PjwvZm9yZWlnbi1r

ZXlzPjxyZWYtdHlwZSBuYW1lPSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJp

YnV0b3JzPjxhdXRob3JzPjxhdXRob3I+WmVubGVhLCBJYW4gUy48L2F1dGhvcj48YXV0aG9yPkJp

bGxldHQsIEFteTwvYXV0aG9yPjxhdXRob3I+SGF6ZW4sIE1lbGlzc2E8L2F1dGhvcj48YXV0aG9y

PkhlcnJpY2ssIERhbmllbCBCLjwvYXV0aG9yPjxhdXRob3I+TmFrYW11cmEsIE1hcmkgTS48L2F1

dGhvcj48YXV0aG9yPkplbmtpbnMsIEthdGh5IEouPC9hdXRob3I+PGF1dGhvcj5Xb29sZiwgQWxh

biBELjwvYXV0aG9yPjxhdXRob3I+S2Vzc2VsaGVpbSwgSmVubmlmZXIgQy48L2F1dGhvcj48L2F1

dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+VHJhaW5lZSBhbmQgUHJvZ3JhbSBE

aXJlY3RvciBQZXJjZXB0aW9ucyBvZiBRdWFsaXR5IEltcHJvdmVtZW50IGFuZCBQYXRpZW50IFNh

ZmV0eSBFZHVjYXRpb246IFByZXBhcmluZyBmb3IgdGhlIE5leHQgQWNjcmVkaXRhdGlvbiBTeXN0

ZW08L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Q2xpbmljYWwgcGVkaWF0cmljczwvc2Vjb25kYXJ5

LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkNsaW5pY2FsIHBlZGlhdHJp

Y3M8L2Z1bGwtdGl0bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xMjQ4LTEyNTQ8L3BhZ2VzPjx2b2x1

bWU+NTM8L3ZvbHVtZT48bnVtYmVyPjEzPC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPnBhdGll

bnQgc2FmZXR5PC9rZXl3b3JkPjxrZXl3b3JkPm1lZGljYWwgZWR1Y2F0aW9uPC9rZXl3b3JkPjxr

ZXl3b3JkPnRyYWluZWU8L2tleXdvcmQ+PGtleXdvcmQ+cXVhbGl0eSBpbXByb3ZlbWVudDwva2V5

d29yZD48a2V5d29yZD5wcm9ncmFtIGRpcmVjdG9yPC9rZXl3b3JkPjxrZXl3b3JkPlBlcmNlcHRp

b248L2tleXdvcmQ+PGtleXdvcmQ+QW5hbHlzaXM8L2tleXdvcmQ+PGtleXdvcmQ+UGVyY2VwdGlv

bnM8L2tleXdvcmQ+PGtleXdvcmQ+RGlyZWN0b3JzPC9rZXl3b3JkPjxrZXl3b3JkPlBlZGlhdHJp

Y3M8L2tleXdvcmQ+PGtleXdvcmQ+VHJhaW5pbmc8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+

PHllYXI+MjAxNDwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+U2FnZSBDQTogTG9zIEFuZ2Vs

ZXMsIENBPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5TQUdFIFB1YmxpY2F0aW9uczwvcHVibGlz

aGVyPjxpc2JuPjAwMDktOTIyODwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDov

L3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNdzNW

MU5hOXd3RUJYSkZrb3ZwVjlKdGgtZ1N3dkZ1TWlXdlpZTFBXeVd0T2toRUVoeWFDOUdsbVFJN0hx

TGNhSEpQOGlfN3N6cXczWks2YjFYQ3d0alBjODh5V19lRU1MVER5eS1GeE9ra2h6M1EwMVJsMm1o

RnhxeWRzNlZrR1d0RnF4T3BpTExQZTljTVZ6N0x4WWVtejZZVUFhQTZpc1gyTFlkQ3Q2OWpnVnBv

blhRdUluczBZSUpndk56NjdZYVhjZ0dKWjBURmNoNVo3QnpvUk5nV28za3J4N2JUblNRQ0oxNDBS

cWhqNW52eXBkZ2h1WWdnYzFfeFJnVGZUZnQyb1Frc2R6Y1JNZFlwOWdIWGM2WldRTktaSFFxYjRm

Nk5Wc2lIeDFEX3V5Q3c3ODd4VWd5Vjg0WFlpV2t3TTExaTk0UWtfUEtQd1NoeUFuak1uVUY1Y1lH

N1JLQ2Rsclk3cmstcWxzTFlvOWVQb3JSd0dqRWtQMkNKcEZuQy1CdU9UemNPM1JkMy1ocjFYOHli

WHgxc1VfMllkTTNJdy1XcXk4bjM0Wl9WQ3dQZmZyd2lTYk01bjUtSHhHY2tXSndSMkl1bjVESGJ2

ZEJseFkxVDhtZWFaLVJoMmRPWF9HYzNEbndVQUFCZGVDaEhqeDBCQjY2YmFnRER4MkJ4OTVud1VN

dGVHZ0F6MGNhb0VNQk9oU2dReEU2ZEFJZGFxSHpnbHg5UHJsY25jYXVXVWVzVXFEOWNTNmFRaW1t

YWlYcUZIOG5xeWJKbFRCb1ppUjBrVGVOekRqUVEyTlNsVWpWNUVvdGxOSk1aS29FenBqeEF6SnJ0

NjA1SWpRM21qVmNNS2tONVBHTVMxa3dwbUV1b1NGLTVIeE8zdnNYWGYyd25peFY0bTNyY2NzRGk1

RmtrTWtMbHN6SklhNUVoVjl0MzBsVndWVTgwMGlLT1RuWWpmZ1pSZ09IZnRVcXZWNVhBekJ3Wkxl

STRTYjAyeFN3WlotVHQ3aXFfM3ljbDMtZC14VjVOSHdYcjhtczczNmFOOVp3LVRjM19iQ3k8L3Vy

bD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjExNzcv

MDAwOTkyMjgxNDUzODcwMTwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRl

PjwvRW5kTm90ZT4A

ADDIN EN.CITE.DATA 51,52 during training, so younger clinicians will have more familiarity with these topics. A workforce which is composed of many different types of professionals may be more likely to benefit from systems theory, as it may have more opportunities to use the new understanding of its interconnections. And lastly, hospitals that have several established options for distributing didactic content to employees can distribute quality improvement educational materials efficiently.The workforce will benefit from learning about healthcare quality if they gain enough declarative knowledge of its principles and understanding of operational conceptsPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CZXJnPC9BdXRob3I+PFllYXI+MjAxMTwvWWVhcj48UmVj

TnVtPjE3MzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjUz

LDU0PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTczPC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xNzM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFt

ZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48

YXV0aG9yPkJlcmcsIEdpbmEgTS48L2F1dGhvcj48YXV0aG9yPkFjdW5hLCBEYXZpZDwvYXV0aG9y

PjxhdXRob3I+TGVlLCBGZWxlY2lhPC9hdXRob3I+PGF1dGhvcj5DbGFyaywgRGFuaWVsPC9hdXRo

b3I+PGF1dGhvcj5MaXBwb2xkdCwgRGlhbmE8L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRv

cnM+PHRpdGxlcz48dGl0bGU+VHJhdW1hIHBlcmZvcm1hbmNlIGltcHJvdmVtZW50IGFuZCBwYXRp

ZW50IHNhZmV0eSBjb21taXR0ZWU6IGZvc3RlcmluZyBhbiBlZmZlY3RpdmUgdGVhbTwvdGl0bGU+

PHNlY29uZGFyeS10aXRsZT5Kb3VybmFsIG9mIHRyYXVtYSBudXJzaW5nIDogdGhlIG9mZmljaWFs

IGpvdXJuYWwgb2YgdGhlIFNvY2lldHkgb2YgVHJhdW1hIE51cnNlczwvc2Vjb25kYXJ5LXRpdGxl

PjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkpvdXJuYWwgb2YgdHJhdW1hIG51cnNp

bmcgOiB0aGUgb2ZmaWNpYWwgam91cm5hbCBvZiB0aGUgU29jaWV0eSBvZiBUcmF1bWEgTnVyc2Vz

PC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+MjEzPC9wYWdlcz48dm9sdW1lPjE4PC92

b2x1bWU+PG51bWJlcj40PC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPlBhdGllbnQgQ2FyZSBU

ZWFtIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3Jk

PldvdW5kcyBhbmQgSW5qdXJpZXMgLSB0aGVyYXB5PC9rZXl3b3JkPjxrZXl3b3JkPlRyYXVtYSBD

ZW50ZXJzIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMTE8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPlVuaXRl

ZCBTdGF0ZXM8L3B1Yi1sb2NhdGlvbj48aXNibj4xMDc4LTc0OTY8L2lzYm4+PHVybHM+PHJlbGF0

ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAu

MC9saW5rLzAvZUx2SENYTXczVjA3VDhNd0VMYmFTa2dzaVBkYjhvNkNrdGh1VWlTR0NsRVlFQXdV

d1ZiWmppMWxTS2hLdXZEck9jZXVreFQ2Qnhoako3TGwtM3ctWDc2N1E0akUxMkd3cGhNaW5STE5x

WTVpR1VWU01Bcm5waGlsZ21aS0ROTXM3SklzZTk5TzhFM2J2eEQ4Z2k4TGJ2SVItNGlBdlBZY0tN

OG5kOGxVcjc2NE5veE5HTHZJcTByVlllcmFSSDI0MEVYSDlqRGtJc0JDc2NHUXJleUFLeExCaWlu

eVYzSUswNzdpaWNLam0tcHpUU1R4amdGSE9IdklTOTc0YXNkeWFhUFhXaVI4VHlPYW1HSS1lWmR6

MU1UUHR4MGJqbGtYdFhReFdDOUJRbTNCMjlfS3V2RkVPTTFMT2lmQ3ZBQ1p4bURRSk15NVZMcHB0

WDJYU2JGZVpMbXNibFVadkwzMlVSOXVlS0FZWDU3ZW05OVJTVjBoeHNfSXBKQjIzNjlkUjJxelpM

cUxkcHdZOE5qaVlBXzFWTG1QdHB3UDZBQjkyQ1hHTFRUZ0Zob3dvQUU3TkdDTEJ1elJjSU05RnVB

OTdMR0FEUllPMFhSeVA3MTdERnd4aldCT2t6Q0lxRXBFS0dSRXRCUUtOSFZJWWgyUDRteEVOUU03

SnBKc3lJbE1KV2RNOEVRU0hVc0Z1M1NvS2FlTVNYS0VCdVZucVU0UUhoR2k0ZEtycVFaZHpuZ3NW

SnBTQlpzWXpvS0VjSGFLanUyS3pPWTJZY3BzdFZabkczdk8wWFlEZ1FzMHFCWkxkV25URGY4QVpU

OWVUUTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48L3JlY29yZD48L0NpdGU+PENpdGU+PEF1

dGhvcj5EYXZpZDwvQXV0aG9yPjxZZWFyPjIwMDc8L1llYXI+PFJlY051bT4xNzQ8L1JlY051bT48

cmVjb3JkPjxyZWMtbnVtYmVyPjE3NDwvcmVjLW51bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBw

PSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0eHdmYTk1d3dlMHJzOSI+MTc0PC9r

ZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9IkJvb2sgU2VjdGlvbiI+NTwvcmVmLXR5

cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9yPkRhdmlkLCBZYWRpbjwvYXV0aG9yPjxh

dXRob3I+Q2xhcmssIEouIFRvYmV5PC9hdXRob3I+PGF1dGhvcj5PdHQsIEouPC9hdXRob3I+PGF1

dGhvcj5CYXVsZCwgVC48L2F1dGhvcj48YXV0aG9yPlBhdGFpbCwgQi48L2F1dGhvcj48YXV0aG9y

PkdpZXJhcywgSS48L2F1dGhvcj48YXV0aG9yPlNoZXBoZXJkLCBNLjwvYXV0aG9yPjxhdXRob3I+

TWlvZG93bmlrLCBTLjwvYXV0aG9yPjxhdXRob3I+SGV5bWFuLCBKLjwvYXV0aG9yPjxhdXRob3I+

S2VpbCwgTy48L2F1dGhvcj48YXV0aG9yPkxpcHNjaHVsdHosIEEuPC9hdXRob3I+PGF1dGhvcj5I

eW5kbWFuLCBCLjwvYXV0aG9yPjxhdXRob3I+SHltYW4sIFcuPC9hdXRob3I+PGF1dGhvcj5LZWxs

ZXIsIEouPC9hdXRob3I+PGF1dGhvcj5CYXJldGljaCwgTS48L2F1dGhvcj48YXV0aG9yPk1vcnNl

LCBXLjwvYXV0aG9yPjxhdXRob3I+RGlja2V5LCBELjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRy

aWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5JbXByb3ZpbmcgUGF0aWVudCBTYWZldHkgVGhyb3VnaCBD

bGluaWNhbCBBbGFybXMgTWFuYWdlbWVudDwvdGl0bGU+PC90aXRsZXM+PHBhZ2VzPjEwNTEtMTA1

NDwvcGFnZXM+PHZvbHVtZT4xNjwvdm9sdW1lPjxudW0tdm9scz5Cb29rLCBTZWN0aW9uPC9udW0t

dm9scz48a2V5d29yZHM+PGtleXdvcmQ+RW5naW5lZXJpbmc8L2tleXdvcmQ+PGtleXdvcmQ+Qmlv

bWVkaWNhbCBFbmdpbmVlcmluZzwva2V5d29yZD48L2tleXdvcmRzPjxkYXRlcz48eWVhcj4yMDA3

PC95ZWFyPjwvZGF0ZXM+PHB1Yi1sb2NhdGlvbj5CZXJsaW4sIEhlaWRlbGJlcmc8L3B1Yi1sb2Nh

dGlvbj48cHVibGlzaGVyPlNwcmluZ2VyIEJlcmxpbiBIZWlkZWxiZXJnPC9wdWJsaXNoZXI+PGlz

Ym4+MzU0MDczMDQzNTsgOTc4MzU0MDczMDQzOTwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1

cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9l

THZIQ1hNd1kyQXdOdEl6MEVVckU1SU16YzBza3hPQmRaT0ZvV0dpZ2FGRlVscGFVcHFGZ1VWS21r

VnljbG9LMmlKTE1faElSbDYySG15Q0VseHV3N2EtSVdiMWdVblV4RVRYTE40SXZKTWNXRHVEajVT

TThvS1B0SUNPRmJJMHRZQnU3QUFwTnpabGg0OTVnUG1Xc0wwOXVFekdtQ2NGVno5dUFneXcxZmZn

VTVveVUzTGhtNmd4VDNVazBUT0NERHlnN1E0S29IMEl3Q0FXWW1CS3pSTm00RVk2cGxDRXdSby04

cUFRQURtR1ZTRTRNUzIxcEZJaEJITExqd0wwZE5FY0JVZGdSem0zV0FHeHFFYVV3Y0xOTmNUWlF4

Zm1wUGdDeVBrVzhaak9NUVFkR21NWUQzSUswR1hHWWd3c2VmbDVxUklNQ2diSktZbG01cGJBcUFU

Tm9BSWI2cFlXcHBZbXFjQmVZMXFhbVptbHFTU0RJY25HUzVHaFI1cUJDekxvQ2hvYmtXRmdLU2tx

VFpXRkhGY0xBRWQ0c0UwPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJl

c291cmNlLW51bT4xMC4xMDA3Lzk3OC0zLTU0MC03MzA0NC02XzI3MTwvZWxlY3Ryb25pYy1yZXNv

dXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5CZXJnPC9BdXRob3I+PFllYXI+MjAxMTwvWWVhcj48UmVj

TnVtPjE3MzwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjUz

LDU0PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTczPC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xNzM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFt

ZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48

YXV0aG9yPkJlcmcsIEdpbmEgTS48L2F1dGhvcj48YXV0aG9yPkFjdW5hLCBEYXZpZDwvYXV0aG9y

PjxhdXRob3I+TGVlLCBGZWxlY2lhPC9hdXRob3I+PGF1dGhvcj5DbGFyaywgRGFuaWVsPC9hdXRo

b3I+PGF1dGhvcj5MaXBwb2xkdCwgRGlhbmE8L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRv

cnM+PHRpdGxlcz48dGl0bGU+VHJhdW1hIHBlcmZvcm1hbmNlIGltcHJvdmVtZW50IGFuZCBwYXRp

ZW50IHNhZmV0eSBjb21taXR0ZWU6IGZvc3RlcmluZyBhbiBlZmZlY3RpdmUgdGVhbTwvdGl0bGU+

PHNlY29uZGFyeS10aXRsZT5Kb3VybmFsIG9mIHRyYXVtYSBudXJzaW5nIDogdGhlIG9mZmljaWFs

IGpvdXJuYWwgb2YgdGhlIFNvY2lldHkgb2YgVHJhdW1hIE51cnNlczwvc2Vjb25kYXJ5LXRpdGxl

PjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkpvdXJuYWwgb2YgdHJhdW1hIG51cnNp

bmcgOiB0aGUgb2ZmaWNpYWwgam91cm5hbCBvZiB0aGUgU29jaWV0eSBvZiBUcmF1bWEgTnVyc2Vz

PC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+MjEzPC9wYWdlcz48dm9sdW1lPjE4PC92

b2x1bWU+PG51bWJlcj40PC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPlBhdGllbnQgQ2FyZSBU

ZWFtIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3Jk

PldvdW5kcyBhbmQgSW5qdXJpZXMgLSB0aGVyYXB5PC9rZXl3b3JkPjxrZXl3b3JkPlRyYXVtYSBD

ZW50ZXJzIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMTE8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPlVuaXRl

ZCBTdGF0ZXM8L3B1Yi1sb2NhdGlvbj48aXNibj4xMDc4LTc0OTY8L2lzYm4+PHVybHM+PHJlbGF0

ZWQtdXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAu

MC9saW5rLzAvZUx2SENYTXczVjA3VDhNd0VMYmFTa2dzaVBkYjhvNkNrdGh1VWlTR0NsRVlFQXdV

d1ZiWmppMWxTS2hLdXZEck9jZXVreFQ2Qnhoako3TGwtM3ctWDc2N1E0akUxMkd3cGhNaW5STE5x

WTVpR1VWU01Bcm5waGlsZ21aS0ROTXM3SklzZTk5TzhFM2J2eEQ4Z2k4TGJ2SVItNGlBdlBZY0tN

OG5kOGxVcjc2NE5veE5HTHZJcTByVlllcmFSSDI0MEVYSDlqRGtJc0JDc2NHUXJleUFLeExCaWlu

eVYzSUswNzdpaWNLam0tcHpUU1R4amdGSE9IdklTOTc0YXNkeWFhUFhXaVI4VHlPYW1HSS1lWmR6

MU1UUHR4MGJqbGtYdFhReFdDOUJRbTNCMjlfS3V2RkVPTTFMT2lmQ3ZBQ1p4bURRSk15NVZMcHB0

WDJYU2JGZVpMbXNibFVadkwzMlVSOXVlS0FZWDU3ZW05OVJTVjBoeHNfSXBKQjIzNjlkUjJxelpM

cUxkcHdZOE5qaVlBXzFWTG1QdHB3UDZBQjkyQ1hHTFRUZ0Zob3dvQUU3TkdDTEJ1elJjSU05RnVB

OTdMR0FEUllPMFhSeVA3MTdERnd4aldCT2t6Q0lxRXBFS0dSRXRCUUtOSFZJWWgyUDRteEVOUU03

SnBKc3lJbE1KV2RNOEVRU0hVc0Z1M1NvS2FlTVNYS0VCdVZucVU0UUhoR2k0ZEtycVFaZHpuZ3NW

SnBTQlpzWXpvS0VjSGFLanUyS3pPWTJZY3BzdFZabkczdk8wWFlEZ1FzMHFCWkxkV25URGY4QVpU

OWVUUTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48L3JlY29yZD48L0NpdGU+PENpdGU+PEF1

dGhvcj5EYXZpZDwvQXV0aG9yPjxZZWFyPjIwMDc8L1llYXI+PFJlY051bT4xNzQ8L1JlY051bT48

cmVjb3JkPjxyZWMtbnVtYmVyPjE3NDwvcmVjLW51bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBw

PSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0eHdmYTk1d3dlMHJzOSI+MTc0PC9r

ZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9IkJvb2sgU2VjdGlvbiI+NTwvcmVmLXR5

cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9yPkRhdmlkLCBZYWRpbjwvYXV0aG9yPjxh

dXRob3I+Q2xhcmssIEouIFRvYmV5PC9hdXRob3I+PGF1dGhvcj5PdHQsIEouPC9hdXRob3I+PGF1

dGhvcj5CYXVsZCwgVC48L2F1dGhvcj48YXV0aG9yPlBhdGFpbCwgQi48L2F1dGhvcj48YXV0aG9y

PkdpZXJhcywgSS48L2F1dGhvcj48YXV0aG9yPlNoZXBoZXJkLCBNLjwvYXV0aG9yPjxhdXRob3I+

TWlvZG93bmlrLCBTLjwvYXV0aG9yPjxhdXRob3I+SGV5bWFuLCBKLjwvYXV0aG9yPjxhdXRob3I+

S2VpbCwgTy48L2F1dGhvcj48YXV0aG9yPkxpcHNjaHVsdHosIEEuPC9hdXRob3I+PGF1dGhvcj5I

eW5kbWFuLCBCLjwvYXV0aG9yPjxhdXRob3I+SHltYW4sIFcuPC9hdXRob3I+PGF1dGhvcj5LZWxs

ZXIsIEouPC9hdXRob3I+PGF1dGhvcj5CYXJldGljaCwgTS48L2F1dGhvcj48YXV0aG9yPk1vcnNl

LCBXLjwvYXV0aG9yPjxhdXRob3I+RGlja2V5LCBELjwvYXV0aG9yPjwvYXV0aG9ycz48L2NvbnRy

aWJ1dG9ycz48dGl0bGVzPjx0aXRsZT5JbXByb3ZpbmcgUGF0aWVudCBTYWZldHkgVGhyb3VnaCBD

bGluaWNhbCBBbGFybXMgTWFuYWdlbWVudDwvdGl0bGU+PC90aXRsZXM+PHBhZ2VzPjEwNTEtMTA1

NDwvcGFnZXM+PHZvbHVtZT4xNjwvdm9sdW1lPjxudW0tdm9scz5Cb29rLCBTZWN0aW9uPC9udW0t

dm9scz48a2V5d29yZHM+PGtleXdvcmQ+RW5naW5lZXJpbmc8L2tleXdvcmQ+PGtleXdvcmQ+Qmlv

bWVkaWNhbCBFbmdpbmVlcmluZzwva2V5d29yZD48L2tleXdvcmRzPjxkYXRlcz48eWVhcj4yMDA3

PC95ZWFyPjwvZGF0ZXM+PHB1Yi1sb2NhdGlvbj5CZXJsaW4sIEhlaWRlbGJlcmc8L3B1Yi1sb2Nh

dGlvbj48cHVibGlzaGVyPlNwcmluZ2VyIEJlcmxpbiBIZWlkZWxiZXJnPC9wdWJsaXNoZXI+PGlz

Ym4+MzU0MDczMDQzNTsgOTc4MzU0MDczMDQzOTwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1

cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9l

THZIQ1hNd1kyQXdOdEl6MEVVckU1SU16YzBza3hPQmRaT0ZvV0dpZ2FGRlVscGFVcHFGZ1VWS21r

VnljbG9LMmlKTE1faElSbDYySG15Q0VseHV3N2EtSVdiMWdVblV4RVRYTE40SXZKTWNXRHVEajVT

TThvS1B0SUNPRmJJMHRZQnU3QUFwTnpabGg0OTVnUG1Xc0wwOXVFekdtQ2NGVno5dUFneXcxZmZn

VTVveVUzTGhtNmd4VDNVazBUT0NERHlnN1E0S29IMEl3Q0FXWW1CS3pSTm00RVk2cGxDRXdSby04

cUFRQURtR1ZTRTRNUzIxcEZJaEJITExqd0wwZE5FY0JVZGdSem0zV0FHeHFFYVV3Y0xOTmNUWlF4

Zm1wUGdDeVBrVzhaak9NUVFkR21NWUQzSUswR1hHWWd3c2VmbDVxUklNQ2diSktZbG01cGJBcUFU

Tm9BSWI2cFlXcHBZbXFjQmVZMXFhbVptbHFTU0RJY25HUzVHaFI1cUJDekxvQ2hvYmtXRmdLU2tx

VFpXRkhGY0xBRWQ0c0UwPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJl

c291cmNlLW51bT4xMC4xMDA3Lzk3OC0zLTU0MC03MzA0NC02XzI3MTwvZWxlY3Ryb25pYy1yZXNv

dXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE.DATA 53,54 to maximize hospital performance. Shared decision-making requires a uniform lexicon to facilitate information flow throughout the quality improvement process. The use of standard terminology may serve as a check on the quality of front-line observations made by the employees who begin the quality improvement process. If shared decision-making occurs in fields that are less tightly coupled than telemetry, education may provide benefit by explicitly illustrating the complex relationships within the hospital. Basic Quality Improvement TermsEmployee participation in quality improvement can be beneficial even if it does not result in substantive improvementPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Nb2hyPC9BdXRob3I+PFllYXI+MjAwMjwvWWVhcj48UmVj

TnVtPjUzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+NTU8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj41MzwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+NTM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

Pk1vaHIsIEouIEouPC9hdXRob3I+PGF1dGhvcj5CYXRhbGRlbiwgUC4gQi48L2F1dGhvcj48L2F1

dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+SW1wcm92aW5nIHNhZmV0eSBvbiB0

aGUgZnJvbnQgbGluZXM6IHRoZSByb2xlIG9mIGNsaW5pY2FsIG1pY3Jvc3lzdGVtczwvdGl0bGU+

PHNlY29uZGFyeS10aXRsZT5RdWFsaXR5ICZhbXA7IHNhZmV0eSBpbiBoZWFsdGggY2FyZTwvc2Vj

b25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlF1YWxpdHkgJmFt

cDsgc2FmZXR5IGluIGhlYWx0aCBjYXJlPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+

NDUtNTA8L3BhZ2VzPjx2b2x1bWU+MTE8L3ZvbHVtZT48bnVtYmVyPjE8L251bWJlcj48a2V5d29y

ZHM+PGtleXdvcmQ+TWVkaWNhbCBFcnJvcnMgLSBwcmV2ZW50aW9uICZhbXA7IGNvbnRyb2w8L2tl

eXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWwgQWRtaW5pc3RyYXRpb24gLSBzdGFuZGFyZHM8L2tleXdv

cmQ+PGtleXdvcmQ+U2FmZXR5IE1hbmFnZW1lbnQgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5p

c3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+UXVhbGl0eSBBc3N1cmFuY2UsIEhlYWx0aCBDYXJl

IC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlNh

ZmV0eSBNYW5hZ2VtZW50IC0gbWV0aG9kczwva2V5d29yZD48a2V5d29yZD5NZWRpY2FsIGVycm9y

czwva2V5d29yZD48a2V5d29yZD5IZWFsdGggY2FyZSBpbmR1c3RyeTwva2V5d29yZD48a2V5d29y

ZD5QYXRpZW50czwva2V5d29yZD48a2V5d29yZD5TYWZldHkgYW5kIHNlY3VyaXR5IG1lYXN1cmVz

PC9rZXl3b3JkPjxrZXl3b3JkPlN0YXRpc3RpY3M8L2tleXdvcmQ+PGtleXdvcmQ+UXVhbGl0eSBt

YW5hZ2VtZW50PC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDI8L3llYXI+PC9k

YXRlcz48cHViLWxvY2F0aW9uPkVuZ2xhbmQ8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkJyaXRp

c2ggTWVkaWNhbCBBc3NvY2lhdGlvbjwvcHVibGlzaGVyPjxpc2JuPjE0NzUtMzg5ODwvaXNibj48

dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlv

bnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNd2pWM2RTLVF3RUI5RVFRUTViXzNvcmQ1Q0h2U3h0

VW1UMlBvbTRuTGNzVzhLNGt0SjBnUUYzWFhkOWNIXzNrbXlYYldLM0ZPU2h0QWhrOG5NSlBPYkFC

UXN5OVBPbmxCUlUtamNPS3QxUTdGUXVTNVY1UnJKSzVjTFpUdEJsa2RmWC1qVFFoNVBidzFXTXBw

eGp5ejMtdHE3NktPX3k2c0QxUGZCeS1JbklrVnRYQzVBZVoyeEg5UlFkelB1bXBoaE14NXVRZnNt

YWtqSmROYzhMQkhUbjFNNGZrXzVUX2l4c0RmSldWd2dQVml4NDIzWWpJZDFKR0tRZG1DNFBGb2dN

LVhzX0lWTXhnUXRRLUo4ZWdQaUxkSFphZmpnZ3hISnhKRVdVRWtlZkVCZlRBYzkyNFdyNGNYbC1a

OTA4Y0JDYXRBcUVDa3poaHB0WkZVaUowVnBIWlZPTVdiMWlYSWFkUnR6bGxhS09TZTVrVm9YeGpF

ckc2enhBa2Myck5pRDFmRmtiQk5ZY3lnc1dLSUNTM0RPRWxpX3J2NlZveHMyaXMxZTI4eG1BVXlX

VGVjSk1peklXaW95X2d0STQ0a1JWamp1REJkR1Y1Ym1xcENvdzVsQ0luUWZEbHVPMVk4eEUwY2RQ

SmhDMWppMVdLbHB6VVVmQnA2YmRZU1JMdVczOWhEYnZPUzhEM3VoMzh2dl9FbVo5eDB0Xy12bV90

NjdSaVgzM2xZZmtyZ2EzbjdMX09XbnJQYl9qNlFEMkFodnlJVEl0ZC13T245NnRvT1lTX2NWcVBy

bkZnPC91cmw+PHVybD53d3cuc3VtbW9uLmNvbTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48

ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTEzNi9xaGMuMTEuMS40NTwvZWxlY3Ryb25pYy1y

ZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Nb2hyPC9BdXRob3I+PFllYXI+MjAwMjwvWWVhcj48UmVj

TnVtPjUzPC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+NTU8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj41MzwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+NTM8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

Pk1vaHIsIEouIEouPC9hdXRob3I+PGF1dGhvcj5CYXRhbGRlbiwgUC4gQi48L2F1dGhvcj48L2F1

dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+SW1wcm92aW5nIHNhZmV0eSBvbiB0

aGUgZnJvbnQgbGluZXM6IHRoZSByb2xlIG9mIGNsaW5pY2FsIG1pY3Jvc3lzdGVtczwvdGl0bGU+

PHNlY29uZGFyeS10aXRsZT5RdWFsaXR5ICZhbXA7IHNhZmV0eSBpbiBoZWFsdGggY2FyZTwvc2Vj

b25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPlF1YWxpdHkgJmFt

cDsgc2FmZXR5IGluIGhlYWx0aCBjYXJlPC9mdWxsLXRpdGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+

NDUtNTA8L3BhZ2VzPjx2b2x1bWU+MTE8L3ZvbHVtZT48bnVtYmVyPjE8L251bWJlcj48a2V5d29y

ZHM+PGtleXdvcmQ+TWVkaWNhbCBFcnJvcnMgLSBwcmV2ZW50aW9uICZhbXA7IGNvbnRyb2w8L2tl

eXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWwgQWRtaW5pc3RyYXRpb24gLSBzdGFuZGFyZHM8L2tleXdv

cmQ+PGtleXdvcmQ+U2FmZXR5IE1hbmFnZW1lbnQgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5p

c3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+UXVhbGl0eSBBc3N1cmFuY2UsIEhlYWx0aCBDYXJl

IC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPlNh

ZmV0eSBNYW5hZ2VtZW50IC0gbWV0aG9kczwva2V5d29yZD48a2V5d29yZD5NZWRpY2FsIGVycm9y

czwva2V5d29yZD48a2V5d29yZD5IZWFsdGggY2FyZSBpbmR1c3RyeTwva2V5d29yZD48a2V5d29y

ZD5QYXRpZW50czwva2V5d29yZD48a2V5d29yZD5TYWZldHkgYW5kIHNlY3VyaXR5IG1lYXN1cmVz

PC9rZXl3b3JkPjxrZXl3b3JkPlN0YXRpc3RpY3M8L2tleXdvcmQ+PGtleXdvcmQ+UXVhbGl0eSBt

YW5hZ2VtZW50PC9rZXl3b3JkPjwva2V5d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDI8L3llYXI+PC9k

YXRlcz48cHViLWxvY2F0aW9uPkVuZ2xhbmQ8L3B1Yi1sb2NhdGlvbj48cHVibGlzaGVyPkJyaXRp

c2ggTWVkaWNhbCBBc3NvY2lhdGlvbjwvcHVibGlzaGVyPjxpc2JuPjE0NzUtMzg5ODwvaXNibj48

dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlhbHNzb2x1dGlv

bnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNd2pWM2RTLVF3RUI5RVFRUTViXzNvcmQ1Q0h2U3h0

VW1UMlBvbTRuTGNzVzhLNGt0SjBnUUYzWFhkOWNIXzNrbXlYYldLM0ZPU2h0QWhrOG5NSlBPYkFC

UXN5OVBPbmxCUlUtamNPS3QxUTdGUXVTNVY1UnJKSzVjTFpUdEJsa2RmWC1qVFFoNVBidzFXTXBw

eGp5ejMtdHE3NktPX3k2c0QxUGZCeS1JbklrVnRYQzVBZVoyeEg5UlFkelB1bXBoaE14NXVRZnNt

YWtqSmROYzhMQkhUbjFNNGZrXzVUX2l4c0RmSldWd2dQVml4NDIzWWpJZDFKR0tRZG1DNFBGb2dN

LVhzX0lWTXhnUXRRLUo4ZWdQaUxkSFphZmpnZ3hISnhKRVdVRWtlZkVCZlRBYzkyNFdyNGNYbC1a

OTA4Y0JDYXRBcUVDa3poaHB0WkZVaUowVnBIWlZPTVdiMWlYSWFkUnR6bGxhS09TZTVrVm9YeGpF

ckc2enhBa2Myck5pRDFmRmtiQk5ZY3lnc1dLSUNTM0RPRWxpX3J2NlZveHMyaXMxZTI4eG1BVXlX

VGVjSk1peklXaW95X2d0STQ0a1JWamp1REJkR1Y1Ym1xcENvdzVsQ0luUWZEbHVPMVk4eEUwY2RQ

SmhDMWppMVdLbHB6VVVmQnA2YmRZU1JMdVczOWhEYnZPUzhEM3VoMzh2dl9FbVo5eDB0Xy12bV90

NjdSaVgzM2xZZmtyZ2EzbjdMX09XbnJQYl9qNlFEMkFodnlJVEl0ZC13T245NnRvT1lTX2NWcVBy

bkZnPC91cmw+PHVybD53d3cuc3VtbW9uLmNvbTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48

ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+MTAuMTEzNi9xaGMuMTEuMS40NTwvZWxlY3Ryb25pYy1y

ZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE.DATA 55. However, substantive improvement is inherently beneficial and provides a psychological incentive for employees to reinvest effort in quality improvement. Though front-line employees do not need training in quality improvement to reap the psychological benefits of participating in improvement projects, the likelihood of success will be higher if they have some understanding of the field’s principles. At the minimum, these principles consist of an organizing framework like the Donabedian model. The framework will be enriched by terms drawn from the quality improvement philosophy favored by the organization. Though there are different approaches to quality improvement and disagreement over which approach is most valid, the choice of quality improvement philosophy is the organization’s. The organization which is neutral in this matter may use the Institute for Healthcare Improvement’s Open School free online modules, as a means of increasing access and improving completion ratesPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5aZW5sZWE8L0F1dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxS

ZWNOdW0+MTc3PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

NTI8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNzc8L3JlYy1udW1i

ZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRu

eDl2dHh3ZmE5NXd3ZTByczkiPjE3Nzwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+WmVubGVhLCBJYW4gUy48L2F1dGhvcj48YXV0aG9yPkJpbGxldHQsIEFteTwvYXV0aG9y

PjxhdXRob3I+SGF6ZW4sIE1lbGlzc2E8L2F1dGhvcj48YXV0aG9yPkhlcnJpY2ssIERhbmllbCBC

LjwvYXV0aG9yPjxhdXRob3I+TmFrYW11cmEsIE1hcmkgTS48L2F1dGhvcj48YXV0aG9yPkplbmtp

bnMsIEthdGh5IEouPC9hdXRob3I+PGF1dGhvcj5Xb29sZiwgQWxhbiBELjwvYXV0aG9yPjxhdXRo

b3I+S2Vzc2VsaGVpbSwgSmVubmlmZXIgQy48L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRv

cnM+PHRpdGxlcz48dGl0bGU+VHJhaW5lZSBhbmQgUHJvZ3JhbSBEaXJlY3RvciBQZXJjZXB0aW9u

cyBvZiBRdWFsaXR5IEltcHJvdmVtZW50IGFuZCBQYXRpZW50IFNhZmV0eSBFZHVjYXRpb246IFBy

ZXBhcmluZyBmb3IgdGhlIE5leHQgQWNjcmVkaXRhdGlvbiBTeXN0ZW08L3RpdGxlPjxzZWNvbmRh

cnktdGl0bGU+Q2xpbmljYWwgcGVkaWF0cmljczwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxw

ZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkNsaW5pY2FsIHBlZGlhdHJpY3M8L2Z1bGwtdGl0bGU+PC9w

ZXJpb2RpY2FsPjxwYWdlcz4xMjQ4LTEyNTQ8L3BhZ2VzPjx2b2x1bWU+NTM8L3ZvbHVtZT48bnVt

YmVyPjEzPC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPnBhdGllbnQgc2FmZXR5PC9rZXl3b3Jk

PjxrZXl3b3JkPm1lZGljYWwgZWR1Y2F0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPnRyYWluZWU8L2tl

eXdvcmQ+PGtleXdvcmQ+cXVhbGl0eSBpbXByb3ZlbWVudDwva2V5d29yZD48a2V5d29yZD5wcm9n

cmFtIGRpcmVjdG9yPC9rZXl3b3JkPjxrZXl3b3JkPlBlcmNlcHRpb248L2tleXdvcmQ+PGtleXdv

cmQ+QW5hbHlzaXM8L2tleXdvcmQ+PGtleXdvcmQ+UGVyY2VwdGlvbnM8L2tleXdvcmQ+PGtleXdv

cmQ+RGlyZWN0b3JzPC9rZXl3b3JkPjxrZXl3b3JkPlBlZGlhdHJpY3M8L2tleXdvcmQ+PGtleXdv

cmQ+VHJhaW5pbmc8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxNDwveWVhcj48

L2RhdGVzPjxwdWItbG9jYXRpb24+U2FnZSBDQTogTG9zIEFuZ2VsZXMsIENBPC9wdWItbG9jYXRp

b24+PHB1Ymxpc2hlcj5TQUdFIFB1YmxpY2F0aW9uczwvcHVibGlzaGVyPjxpc2JuPjAwMDktOTIy

ODwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlh

bHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNdzNWMU5hOXd3RUJYSkZrb3ZwVjlK

dGgtZ1N3dkZ1TWlXdlpZTFBXeVd0T2toRUVoeWFDOUdsbVFJN0hxTGNhSEpQOGlfN3N6cXczWks2

YjFYQ3d0alBjODh5V19lRU1MVER5eS1GeE9ra2h6M1EwMVJsMm1oRnhxeWRzNlZrR1d0RnF4T3Bp

TExQZTljTVZ6N0x4WWVtejZZVUFhQTZpc1gyTFlkQ3Q2OWpnVnBvblhRdUluczBZSUpndk56NjdZ

YVhjZ0dKWjBURmNoNVo3QnpvUk5nV28za3J4N2JUblNRQ0oxNDBScWhqNW52eXBkZ2h1WWdnYzFf

eFJnVGZUZnQyb1Frc2R6Y1JNZFlwOWdIWGM2WldRTktaSFFxYjRmNk5Wc2lIeDFEX3V5Q3c3ODd4

VWd5Vjg0WFlpV2t3TTExaTk0UWtfUEtQd1NoeUFuak1uVUY1Y1lHN1JLQ2Rsclk3cmstcWxzTFlv

OWVQb3JSd0dqRWtQMkNKcEZuQy1CdU9UemNPM1JkMy1ocjFYOHliWHgxc1VfMllkTTNJdy1XcXk4

bjM0Wl9WQ3dQZmZyd2lTYk01bjUtSHhHY2tXSndSMkl1bjVESGJ2ZEJseFkxVDhtZWFaLVJoMmRP

WF9HYzNEbndVQUFCZGVDaEhqeDBCQjY2YmFnRER4MkJ4OTVud1VNdGVHZ0F6MGNhb0VNQk9oU2dR

eEU2ZEFJZGFxSHpnbHg5UHJsY25jYXVXVWVzVXFEOWNTNmFRaW1tYWlYcUZIOG5xeWJKbFRCb1pp

UjBrVGVOekRqUVEyTlNsVWpWNUVvdGxOSk1aS29FenBqeEF6SnJ0NjA1SWpRM21qVmNNS2tONVBH

TVMxa3dwbUV1b1NGLTVIeE8zdnNYWGYyd25peFY0bTNyY2NzRGk1RmtrTWtMbHN6SklhNUVoVjl0

MzBsVndWVTgwMGlLT1RuWWpmZ1pSZ09IZnRVcXZWNVhBekJ3WkxlSTRTYjAyeFN3WlotVHQ3aXFf

M3ljbDMtZC14VjVOSHdYcjhtczczNmFOOVp3LVRjM19iQ3k8L3VybD48L3JlbGF0ZWQtdXJscz48

L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjExNzcvMDAwOTkyMjgxNDUzODcwMTwv

ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5aZW5sZWE8L0F1dGhvcj48WWVhcj4yMDE0PC9ZZWFyPjxS

ZWNOdW0+MTc3PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+

NTI8L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4xNzc8L3JlYy1udW1i

ZXI+PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRu

eDl2dHh3ZmE5NXd3ZTByczkiPjE3Nzwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+WmVubGVhLCBJYW4gUy48L2F1dGhvcj48YXV0aG9yPkJpbGxldHQsIEFteTwvYXV0aG9y

PjxhdXRob3I+SGF6ZW4sIE1lbGlzc2E8L2F1dGhvcj48YXV0aG9yPkhlcnJpY2ssIERhbmllbCBC

LjwvYXV0aG9yPjxhdXRob3I+TmFrYW11cmEsIE1hcmkgTS48L2F1dGhvcj48YXV0aG9yPkplbmtp

bnMsIEthdGh5IEouPC9hdXRob3I+PGF1dGhvcj5Xb29sZiwgQWxhbiBELjwvYXV0aG9yPjxhdXRo

b3I+S2Vzc2VsaGVpbSwgSmVubmlmZXIgQy48L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRv

cnM+PHRpdGxlcz48dGl0bGU+VHJhaW5lZSBhbmQgUHJvZ3JhbSBEaXJlY3RvciBQZXJjZXB0aW9u

cyBvZiBRdWFsaXR5IEltcHJvdmVtZW50IGFuZCBQYXRpZW50IFNhZmV0eSBFZHVjYXRpb246IFBy

ZXBhcmluZyBmb3IgdGhlIE5leHQgQWNjcmVkaXRhdGlvbiBTeXN0ZW08L3RpdGxlPjxzZWNvbmRh

cnktdGl0bGU+Q2xpbmljYWwgcGVkaWF0cmljczwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxw

ZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkNsaW5pY2FsIHBlZGlhdHJpY3M8L2Z1bGwtdGl0bGU+PC9w

ZXJpb2RpY2FsPjxwYWdlcz4xMjQ4LTEyNTQ8L3BhZ2VzPjx2b2x1bWU+NTM8L3ZvbHVtZT48bnVt

YmVyPjEzPC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPnBhdGllbnQgc2FmZXR5PC9rZXl3b3Jk

PjxrZXl3b3JkPm1lZGljYWwgZWR1Y2F0aW9uPC9rZXl3b3JkPjxrZXl3b3JkPnRyYWluZWU8L2tl

eXdvcmQ+PGtleXdvcmQ+cXVhbGl0eSBpbXByb3ZlbWVudDwva2V5d29yZD48a2V5d29yZD5wcm9n

cmFtIGRpcmVjdG9yPC9rZXl3b3JkPjxrZXl3b3JkPlBlcmNlcHRpb248L2tleXdvcmQ+PGtleXdv

cmQ+QW5hbHlzaXM8L2tleXdvcmQ+PGtleXdvcmQ+UGVyY2VwdGlvbnM8L2tleXdvcmQ+PGtleXdv

cmQ+RGlyZWN0b3JzPC9rZXl3b3JkPjxrZXl3b3JkPlBlZGlhdHJpY3M8L2tleXdvcmQ+PGtleXdv

cmQ+VHJhaW5pbmc8L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+PHllYXI+MjAxNDwveWVhcj48

L2RhdGVzPjxwdWItbG9jYXRpb24+U2FnZSBDQTogTG9zIEFuZ2VsZXMsIENBPC9wdWItbG9jYXRp

b24+PHB1Ymxpc2hlcj5TQUdFIFB1YmxpY2F0aW9uczwvcHVibGlzaGVyPjxpc2JuPjAwMDktOTIy

ODwvaXNibj48dXJscz48cmVsYXRlZC11cmxzPjx1cmw+aHR0cDovL3BpdHQuc3VtbW9uLnNlcmlh

bHNzb2x1dGlvbnMuY29tLzIuMC4wL2xpbmsvMC9lTHZIQ1hNdzNWMU5hOXd3RUJYSkZrb3ZwVjlK

dGgtZ1N3dkZ1TWlXdlpZTFBXeVd0T2toRUVoeWFDOUdsbVFJN0hxTGNhSEpQOGlfN3N6cXczWks2

YjFYQ3d0alBjODh5V19lRU1MVER5eS1GeE9ra2h6M1EwMVJsMm1oRnhxeWRzNlZrR1d0RnF4T3Bp

TExQZTljTVZ6N0x4WWVtejZZVUFhQTZpc1gyTFlkQ3Q2OWpnVnBvblhRdUluczBZSUpndk56NjdZ

YVhjZ0dKWjBURmNoNVo3QnpvUk5nV28za3J4N2JUblNRQ0oxNDBScWhqNW52eXBkZ2h1WWdnYzFf

eFJnVGZUZnQyb1Frc2R6Y1JNZFlwOWdIWGM2WldRTktaSFFxYjRmNk5Wc2lIeDFEX3V5Q3c3ODd4

VWd5Vjg0WFlpV2t3TTExaTk0UWtfUEtQd1NoeUFuak1uVUY1Y1lHN1JLQ2Rsclk3cmstcWxzTFlv

OWVQb3JSd0dqRWtQMkNKcEZuQy1CdU9UemNPM1JkMy1ocjFYOHliWHgxc1VfMllkTTNJdy1XcXk4

bjM0Wl9WQ3dQZmZyd2lTYk01bjUtSHhHY2tXSndSMkl1bjVESGJ2ZEJseFkxVDhtZWFaLVJoMmRP

WF9HYzNEbndVQUFCZGVDaEhqeDBCQjY2YmFnRER4MkJ4OTVud1VNdGVHZ0F6MGNhb0VNQk9oU2dR

eEU2ZEFJZGFxSHpnbHg5UHJsY25jYXVXVWVzVXFEOWNTNmFRaW1tYWlYcUZIOG5xeWJKbFRCb1pp

UjBrVGVOekRqUVEyTlNsVWpWNUVvdGxOSk1aS29FenBqeEF6SnJ0NjA1SWpRM21qVmNNS2tONVBH

TVMxa3dwbUV1b1NGLTVIeE8zdnNYWGYyd25peFY0bTNyY2NzRGk1RmtrTWtMbHN6SklhNUVoVjl0

MzBsVndWVTgwMGlLT1RuWWpmZ1pSZ09IZnRVcXZWNVhBekJ3WkxlSTRTYjAyeFN3WlotVHQ3aXFf

M3ljbDMtZC14VjVOSHdYcjhtczczNmFOOVp3LVRjM19iQ3k8L3VybD48L3JlbGF0ZWQtdXJscz48

L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjExNzcvMDAwOTkyMjgxNDUzODcwMTwv

ZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT4A

ADDIN EN.CITE.DATA 52. For the purposes of shared decision-making, in general, and this program, specifically, the important thing is that the language of quality improvement be mutually understood. Then, different entities within the organization may be compared and evaluated against each other.Systems-thinkingOstensibly unrelated entities are being compared because of the complexity of the modern hospital. Actors and targets are not always connected by linear actions with predictable consequences. The network of relationships is broad enough that an understanding of quality is difficult (if not impossible) if employees restrict their understanding to the microsystem.The hospital which teaches employees about systems-thinking will convey this image of an interconnected web. Systems theory is a paradigm in which a deterministic model of causation is rarely used. In contrast to the determinist notion that the observed condition is the result of one agent’s action on the past condition, systems thinkers acknowledge the importance of several parallel causes. Complexity science is an outgrowth of systems theory ADDIN EN.CITE <EndNote><Cite><Author>Gare</Author><Year>2000</Year><RecNum>175</RecNum><DisplayText><style face="superscript">56</style></DisplayText><record><rec-number>175</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">175</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Gare, Arran</author></authors></contributors><titles><title>Systems Theory and Complexity: Introduction</title><secondary-title>Democracy &amp; Nature</secondary-title></titles><periodical><full-title>Democracy &amp; Nature</full-title></periodical><pages>327-339</pages><volume>6</volume><number>3</number><dates><year>2000</year></dates><isbn>1085-5661</isbn><urls><related-urls><url> which specifies that the interconnections are non-linear. That is, a change in one entity is unlikely to cause a predictable linear result.For a complex service like telemetry with several relevant factors to consider, it may be helpful for the workforce to understand the complexity of the issue. Whether it is in the quality of the initial round of suggestions or employee participation in later rounds of the program, a clear understanding of the systems that deliver telemetry will probably improve overall performance of this quality improvement decision-making approach.The relationships between systems may be less apparent in some of the other fields that can benefit from shared decision-making. In those situations, providers are consciously aware of an interdependence with coworkers who share their caregiving tasks. However the dependence on unseen colleagues is less obvious, even when they impact the patient outcomes for which providers receive feedback. And since that pattern of interdependence has implications for group and individual goals, it creates an incentive to expend energy ADDIN EN.CITE <EndNote><Cite><Author>Saavedra</Author><Year>1993</Year><RecNum>176</RecNum><DisplayText><style face="superscript">57</style></DisplayText><record><rec-number>176</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">176</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Saavedra, Richard</author><author>Earley, P. Christopher</author><author>Van Dyne, Linn</author></authors></contributors><titles><title>Complex Interdependence in Task-Performing Groups</title><secondary-title>Journal of Applied Psychology</secondary-title></titles><periodical><full-title>Journal of Applied Psychology</full-title></periodical><pages>61-72</pages><volume>78</volume><number>1</number><keywords><keyword>Social groups</keyword><keyword>Work groups</keyword><keyword>Task forces</keyword><keyword>Psychological aspects</keyword></keywords><dates><year>1993</year></dates><publisher>American Psychological Association</publisher><isbn>0021-9010</isbn><urls><related-urls><url>. Structured decision-makingIn order to minimize the energy and time needed to allow employee participation in productive quality improvement, structured decision-making methods may be used. The nominal group technique can be used to collect data about the internal environment in the initial rounds, followed by a modified Delphi Technique to build consensus at the hospital level. If the Delphic panel is selected carefully, its recommendations may be widely accepted in a quality improvement initiative. Panel Selection and WeightingTelemetry is an instance in which the provision of direct patient care by clinicians must be supported by non-clinician professional fields. Engineering, facilities management and other staff may have valuable insights into telemetry quality improvement. Relevant clinical departments vary with the hospital’s composition but almost certainly include core clinical fields like cardiology and emergency medicine. The technical skill of the hospital is positively correlated with the number of possible departments for the panel; cardiothoracic surgeons and neurosurgeons are only found in academic medical centers and large community hospitals.In these largest hospitals, there is a need for mechanisms to allow expanded participation without worsening the group estimate. But to do so, random error present in each individual participant’s forecast cannot correlate too strongly with the random error within his fellow participants’ forecasts ADDIN EN.CITE <EndNote><Cite><Author>Einhorn</Author><Year>1977</Year><RecNum>178</RecNum><DisplayText><style face="superscript">50</style></DisplayText><record><rec-number>178</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">178</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Einhorn, Hillel J.</author><author>Hogarth, Robin M.</author><author>Klempner, Eric</author></authors></contributors><titles><title>Quality of group judgment</title><secondary-title>Psychological bulletin</secondary-title></titles><periodical><full-title>Psychological bulletin</full-title></periodical><pages>158-172</pages><volume>84</volume><number>1</number><dates><year>1977</year></dates><publisher>American Psychological Association</publisher><isbn>0033-2909</isbn><urls><related-urls><url>. Unfortunately, a systematic bias may arise in many ways. Because they tend to be more strongly associated and have more cognitive availability, repetitive events will be easier to recall ADDIN EN.CITE <EndNote><Cite><Author>Tversky</Author><Year>1973</Year><RecNum>181</RecNum><DisplayText><style face="superscript">58</style></DisplayText><record><rec-number>181</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">181</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Tversky, Amos</author><author>Kahneman, Daniel</author></authors></contributors><titles><title>Availability: A heuristic for judging frequency and probability</title><secondary-title>Cognitive psychology</secondary-title></titles><periodical><full-title>Cognitive psychology</full-title></periodical><pages>207-232</pages><volume>5</volume><number>2</number><dates><year>1973</year></dates><publisher>Elsevier Inc</publisher><isbn>0010-0285</isbn><urls><related-urls><url>(73)90033-9</electronic-resource-num></record></Cite></EndNote>58. Since monitor alarm noise is a major component of the high-frequency hospital noises that affect patients’ and providers’ health, they are probably readily available for recall. This perceptual distortion could introduce a systematic bias into the results of the group decision-making process. Therefore, the procedure must accommodate the introduction of new participants and a potential systematic bias while remaining representative of the environment. The best (most representative) estimate will be obtained when the aggregate error is smallest. If one makes the assumption that professional role correlates with the ability to apply quality principles in the hospital, it is desirable to rank by job title.In the case of telemetry quality improvements, clinical providers may comprise core members of a panel to conduct the Delphi process. Cardiologists, nurses, intensivists, and emergency physicians are the clinicians most affected by telemetry services. A proportional system (e.g. each department’s vote has equal weight) can be used to apportion vote share. Non-clinician departments may be invited to participate, in the event that an issue touches upon some matter of their expertise. To maintain the discriminative performance of the decision-making process, the vote of these ancillary participants should be partially discounted. First, non-clinical departments should be ranked by their expected knowledge of the hospital’s telemetry services and then this ordinal ranking used to apportion vote share to each department (see Appendix B). However, the participants should be blinded to the weighting. With the relevant functional groups chosen, they would return to their departments to conduct data gathering from the hospital’s front-line employees.Nominal Group TechniqueA nominal group technique is the mechanism by which most employees would have direct input into this quality improvement decision-making. At this point in the process, employees can contribute by entering suggestions or their observations. If these are entered in adequate quality and sufficient quantity, they will become the basis for the rest of the statistical decision-making to follow.Each hospital department can conduct its own nominal group technique using face-to-face interaction, a real-time online ADDIN EN.CITE <EndNote><Cite><Author>Tseng</Author><Year>2006</Year><RecNum>185</RecNum><DisplayText><style face="superscript">59</style></DisplayText><record><rec-number>185</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">185</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Tseng, Kuo-Hung</author><author>Lou, Shi-Jer</author><author>Diez, C. Ray</author><author>Yang, Hung-Jen</author></authors></contributors><titles><title>Using Online Nominal Group Technique to Implement Knowledge Transfer</title><secondary-title>Journal of Engineering Education</secondary-title></titles><periodical><full-title>Journal of Engineering Education</full-title></periodical><pages>335</pages><volume>95</volume><number>4</number><keywords><keyword>Ratings &amp; rankings</keyword><keyword>Decision making</keyword><keyword>Distance learning</keyword><keyword>Education</keyword><keyword>Conferences</keyword><keyword>Motivation</keyword><keyword>Communications networks</keyword><keyword>Focus groups</keyword><keyword>Support groups</keyword><keyword>Data warehouses</keyword></keywords><dates><year>2006</year></dates><pub-location>Washington</pub-location><publisher>Blackwell Publishing Ltd</publisher><isbn>1069-4730</isbn><urls><related-urls><url> platform or asynchronous online ADDIN EN.CITE <EndNote><Cite><Author>Dowling</Author><Year>2000</Year><RecNum>184</RecNum><DisplayText><style face="superscript">60</style></DisplayText><record><rec-number>184</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">184</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Dowling, Karen L.</author><author>St. Louis, Robert D.</author></authors></contributors><titles><title>Asynchronous implementation of the nominal group technique: is it effective?</title><secondary-title>Decision Support Systems</secondary-title></titles><periodical><full-title>Decision Support Systems</full-title></periodical><pages>229-248</pages><volume>29</volume><number>3</number><keywords><keyword>Nominal group technique</keyword><keyword>Structured group technique</keyword><keyword>Group decision support system</keyword><keyword>Restrictiveness</keyword><keyword>Asynchronous communication</keyword><keyword>Synchronous communication</keyword></keywords><dates><year>2000</year></dates><publisher>Elsevier B.V</publisher><isbn>0167-9236</isbn><urls><related-urls><url>(00)00073-7</electronic-resource-num></record></Cite></EndNote>60 procedure. Regardless of method, the basic elements are the same; the nominal group technique includes silent time for respondents to write down ideas and a round-robin format in which each respondent submits his idea to the group for discussion. After discussion, respondents rank the ideas and the rankings are totaled. The structure of the nominal group technique is conducive to an exploratory “problem-centeredness ADDIN EN.CITE <EndNote><Cite><Author>Ven</Author><Year>1971</Year><RecNum>8</RecNum><DisplayText><style face="superscript">61</style></DisplayText><record><rec-number>8</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">8</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Ven, Andrew</author><author>Delbecq, Andre L.</author></authors></contributors><titles><title>Nominal versus interactinf group processes for committee decision-making effectiveness</title><secondary-title>Academy of Management journal</secondary-title></titles><periodical><full-title>Academy of Management journal</full-title></periodical><pages>203-212</pages><volume>14</volume><number>2</number><dates><year>1971</year></dates><publisher>Academy of Management</publisher><isbn>0001-4273</isbn><urls><related-urls><url>” rather than consideration of strategies to solve those problems. With that being said, the nominal group technique is different from traditional brainstorming because the designated discussion period results in a smaller, more focused list of problemsPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5IYXJ2ZXk8L0F1dGhvcj48WWVhcj4yMDEyPC9ZZWFyPjxS

ZWNOdW0+MjA8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij42

Mjwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjIwPC9yZWMtbnVtYmVy

Pjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5

dnR4d2ZhOTV3d2UwcnM5Ij4yMDwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJK

b3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRo

b3I+SGFydmV5LCBOaWNob2xlPC9hdXRob3I+PGF1dGhvcj5Ib2xtZXMsIENvbGluIEEuPC9hdXRo

b3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPk5vbWluYWwgZ3JvdXAg

dGVjaG5pcXVlOiBBbiBlZmZlY3RpdmUgbWV0aG9kIGZvciBvYnRhaW5pbmcgZ3JvdXAgY29uc2Vu

c3VzPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkludGVybmF0aW9uYWwgam91cm5hbCBvZiBudXJz

aW5nIHByYWN0aWNlPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwt

dGl0bGU+SW50ZXJuYXRpb25hbCBqb3VybmFsIG9mIG51cnNpbmcgcHJhY3RpY2U8L2Z1bGwtdGl0

bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xODgtMTk0PC9wYWdlcz48dm9sdW1lPjE4PC92b2x1bWU+

PG51bWJlcj4yPC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPmRhdGEgY29sbGVjdGlvbjwva2V5

d29yZD48a2V5d29yZD5mb2N1cyBncm91cHM8L2tleXdvcmQ+PGtleXdvcmQ+Y2xpbmljYWwgbnVy

c2luZyByZXNlYXJjaDwva2V5d29yZD48a2V5d29yZD5kZWNpc2lvbuKAkG1ha2luZzwva2V5d29y

ZD48a2V5d29yZD5oZWFsdGggc2VydmljZXMgcmVzZWFyY2g8L2tleXdvcmQ+PGtleXdvcmQ+RW1l

cmdlbmN5IFNlcnZpY2UsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0

aW9uPC9rZXl3b3JkPjxrZXl3b3JkPk9ic3RldHJpY3MgYW5kIEd5bmVjb2xvZ3kgRGVwYXJ0bWVu

dCwgSG9zcGl0YWwgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5pc3RyYXRpb248L2tleXdvcmQ+

PGtleXdvcmQ+UHJlZ25hbnQgd29tZW48L2tleXdvcmQ+PGtleXdvcmQ+TWlkd2lmZXJ5PC9rZXl3

b3JkPjxrZXl3b3JkPk1ldGhvZHM8L2tleXdvcmQ+PGtleXdvcmQ+QW5hbHlzaXM8L2tleXdvcmQ+

PGtleXdvcmQ+RW1lcmdlbmN5IG1lZGljYWwgY2FyZTwva2V5d29yZD48a2V5d29yZD5BY3Rpb24g

cmVzZWFyY2g8L2tleXdvcmQ+PGtleXdvcmQ+TnVyc2luZzwva2V5d29yZD48a2V5d29yZD5QcmVn

bmFuY3k8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxzPC9rZXl3b3JkPjwva2V5d29yZHM+PGRh

dGVzPjx5ZWFyPjIwMTI8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPk1lbGJvdXJuZSwgQXVz

dHJhbGlhPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5CbGFja3dlbGwgUHVibGlzaGluZyBBc2lh

PC9wdWJsaXNoZXI+PGlzYm4+MTMyMi03MTE0PC9pc2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVy

bD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VM

dkhDWE13clYxYlM4TXdGQTR5RUh6eGZwa1h5Ql9vWE5PMVNYMGJvdWdlNW91Q2J5RlhFV1luYm9Q

OWZNOUp1bExubnNTWEVoTFMwcFBreTVmazVEdUVaS3pYVDlZd3didS1UNjNoREtBaHk0eklTLXU0

TFdFQzhpeTNXcXc1V2E1dVMwZTFpR2I3RGNkSlFPX1djR19PSnpsN1JVOHQtRGc4ZVc5NXJUUnVG

cGc1NGpPd2RseVlzYWZXQ1VPSWJoQVdZeHdXQlQtOWZEYS04VGRxdDZhdE5yVU5jOVA5SGxrNVJB

VUpwM2Y3MGR5dzNpRDUtQjlfdWs5MmF4cExoN0hmSFpBdFZ4MlM3WHJyNFlpTXh0TVFMSXlHU3lP

MEVZcTlvY09LUmhjU1FGa2F3MWRUNE0xMHF1Y3hWa1ZkeGFDWGR6VmJ6STdKeV8zZDgtMURVa2R0

U042QURmREVwYVZJalRZNWMwRHVqQzhLSm55bW1OWkdGYnd2Ykc1S216bVhaUVBIQ2xWNjdxeUZt

bHFuM2x0Z2R5ZWtVMDByZDBZb3Q4cGlQbWNlQU4xcm9SQnZGR1JEUjFKT2RNa3BOb2pFc1lnR2tD

amxnd3BvSEVwV2JTVHRaQ0pSZGg5MVNFV0tKYUhKNUdlVTg1QkFZbERHTU91U0l0aTlLV2l2andh

UUJydEx0THNNZHBkTC1UZ2FZLXI4cnhVdnlBNW1SMGVnUzlLWmZ5M2NWUlRaX1FZc3JlMko8L3Vy

bD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjExMTEv

ai4xNDQwLTE3MlguMjAxMi4wMjAxNy54PC9lbGVjdHJvbmljLXJlc291cmNlLW51bT48L3JlY29y

ZD48L0NpdGU+PC9FbmROb3RlPn==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5IYXJ2ZXk8L0F1dGhvcj48WWVhcj4yMDEyPC9ZZWFyPjxS

ZWNOdW0+MjA8L1JlY051bT48RGlzcGxheVRleHQ+PHN0eWxlIGZhY2U9InN1cGVyc2NyaXB0Ij42

Mjwvc3R5bGU+PC9EaXNwbGF5VGV4dD48cmVjb3JkPjxyZWMtbnVtYmVyPjIwPC9yZWMtbnVtYmVy

Pjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRkbng5

dnR4d2ZhOTV3d2UwcnM5Ij4yMDwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1lPSJK

b3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxhdXRo

b3I+SGFydmV5LCBOaWNob2xlPC9hdXRob3I+PGF1dGhvcj5Ib2xtZXMsIENvbGluIEEuPC9hdXRo

b3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPk5vbWluYWwgZ3JvdXAg

dGVjaG5pcXVlOiBBbiBlZmZlY3RpdmUgbWV0aG9kIGZvciBvYnRhaW5pbmcgZ3JvdXAgY29uc2Vu

c3VzPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkludGVybmF0aW9uYWwgam91cm5hbCBvZiBudXJz

aW5nIHByYWN0aWNlPC9zZWNvbmRhcnktdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+PGZ1bGwt

dGl0bGU+SW50ZXJuYXRpb25hbCBqb3VybmFsIG9mIG51cnNpbmcgcHJhY3RpY2U8L2Z1bGwtdGl0

bGU+PC9wZXJpb2RpY2FsPjxwYWdlcz4xODgtMTk0PC9wYWdlcz48dm9sdW1lPjE4PC92b2x1bWU+

PG51bWJlcj4yPC9udW1iZXI+PGtleXdvcmRzPjxrZXl3b3JkPmRhdGEgY29sbGVjdGlvbjwva2V5

d29yZD48a2V5d29yZD5mb2N1cyBncm91cHM8L2tleXdvcmQ+PGtleXdvcmQ+Y2xpbmljYWwgbnVy

c2luZyByZXNlYXJjaDwva2V5d29yZD48a2V5d29yZD5kZWNpc2lvbuKAkG1ha2luZzwva2V5d29y

ZD48a2V5d29yZD5oZWFsdGggc2VydmljZXMgcmVzZWFyY2g8L2tleXdvcmQ+PGtleXdvcmQ+RW1l

cmdlbmN5IFNlcnZpY2UsIEhvc3BpdGFsIC0gb3JnYW5pemF0aW9uICZhbXA7IGFkbWluaXN0cmF0

aW9uPC9rZXl3b3JkPjxrZXl3b3JkPk9ic3RldHJpY3MgYW5kIEd5bmVjb2xvZ3kgRGVwYXJ0bWVu

dCwgSG9zcGl0YWwgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5pc3RyYXRpb248L2tleXdvcmQ+

PGtleXdvcmQ+UHJlZ25hbnQgd29tZW48L2tleXdvcmQ+PGtleXdvcmQ+TWlkd2lmZXJ5PC9rZXl3

b3JkPjxrZXl3b3JkPk1ldGhvZHM8L2tleXdvcmQ+PGtleXdvcmQ+QW5hbHlzaXM8L2tleXdvcmQ+

PGtleXdvcmQ+RW1lcmdlbmN5IG1lZGljYWwgY2FyZTwva2V5d29yZD48a2V5d29yZD5BY3Rpb24g

cmVzZWFyY2g8L2tleXdvcmQ+PGtleXdvcmQ+TnVyc2luZzwva2V5d29yZD48a2V5d29yZD5QcmVn

bmFuY3k8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxzPC9rZXl3b3JkPjwva2V5d29yZHM+PGRh

dGVzPjx5ZWFyPjIwMTI8L3llYXI+PC9kYXRlcz48cHViLWxvY2F0aW9uPk1lbGJvdXJuZSwgQXVz

dHJhbGlhPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5CbGFja3dlbGwgUHVibGlzaGluZyBBc2lh

PC9wdWJsaXNoZXI+PGlzYm4+MTMyMi03MTE0PC9pc2JuPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVy

bD5odHRwOi8vcGl0dC5zdW1tb24uc2VyaWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VM

dkhDWE13clYxYlM4TXdGQTR5RUh6eGZwa1h5Ql9vWE5PMVNYMGJvdWdlNW91Q2J5RlhFV1luYm9Q

OWZNOUp1bExubnNTWEVoTFMwcFBreTVmazVEdUVaS3pYVDlZd3didS1UNjNoREtBaHk0eklTLXU0

TFdFQzhpeTNXcXc1V2E1dVMwZTFpR2I3RGNkSlFPX1djR19PSnpsN1JVOHQtRGc4ZVc5NXJUUnVG

cGc1NGpPd2RseVlzYWZXQ1VPSWJoQVdZeHdXQlQtOWZEYS04VGRxdDZhdE5yVU5jOVA5SGxrNVJB

VUpwM2Y3MGR5dzNpRDUtQjlfdWs5MmF4cExoN0hmSFpBdFZ4MlM3WHJyNFlpTXh0TVFMSXlHU3lP

MEVZcTlvY09LUmhjU1FGa2F3MWRUNE0xMHF1Y3hWa1ZkeGFDWGR6VmJ6STdKeV8zZDgtMURVa2R0

U042QURmREVwYVZJalRZNWMwRHVqQzhLSm55bW1OWkdGYnd2Ykc1S216bVhaUVBIQ2xWNjdxeUZt

bHFuM2x0Z2R5ZWtVMDByZDBZb3Q4cGlQbWNlQU4xcm9SQnZGR1JEUjFKT2RNa3BOb2pFc1lnR2tD

amxnd3BvSEVwV2JTVHRaQ0pSZGg5MVNFV0tKYUhKNUdlVTg1QkFZbERHTU91U0l0aTlLV2l2andh

UUJydEx0THNNZHBkTC1UZ2FZLXI4cnhVdnlBNW1SMGVnUzlLWmZ5M2NWUlRaX1FZc3JlMko8L3Vy

bD48L3JlbGF0ZWQtdXJscz48L3VybHM+PGVsZWN0cm9uaWMtcmVzb3VyY2UtbnVtPjEwLjExMTEv

ai4xNDQwLTE3MlguMjAxMi4wMjAxNy54PC9lbGVjdHJvbmljLXJlc291cmNlLW51bT48L3JlY29y

ZD48L0NpdGU+PC9FbmROb3RlPn==

ADDIN EN.CITE.DATA 62. Panel VotingOnce each department has identified an appropriately narrow list of problems, these may advance to the hospital level. There, other hospital departments will enter the decision-making arena with their own problems.The modified Delphi process may begin with the problems from each department. The problems are analogous to the questionnaire in the traditional Delphi technique. ADDIN EN.CITE <EndNote><Cite><Author>Williams</Author><Year>1994</Year><RecNum>55</RecNum><DisplayText><style face="superscript">63</style></DisplayText><record><rec-number>55</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">55</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Williams, P. L.</author><author>Webb, C.</author></authors></contributors><titles><title>The Delphi technique: a methodological discussion</title><secondary-title>Journal of advanced nursing</secondary-title></titles><periodical><full-title>Journal of advanced nursing</full-title></periodical><pages>180-186</pages><volume>19</volume><number>1</number><keywords><keyword>Radiology - education</keyword><keyword>Education, Medical, Undergraduate - methods</keyword><keyword>Clinical Competence - standards</keyword></keywords><dates><year>1994</year></dates><pub-location>ENGLAND</pub-location><isbn>0309-2402</isbn><urls><related-urls><url> Thereon, the process is comprised of multiple rounds of anonymous voting. The vote may be conducted with paper ballots or through the hospital’s intranet, and those entries that receive the most votes advance on to the next round. Between rounds, the results feed back to respondents ADDIN EN.CITE <EndNote><Cite><Author>Brook</Author><Year>1991</Year><RecNum>85</RecNum><DisplayText><style face="superscript">64</style></DisplayText><record><rec-number>85</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">85</key></foreign-keys><ref-type name="Book">6</ref-type><contributors><authors><author>Brook, Robert H.</author><author>Chassin, Mark R.</author><author>Fink, Arlene</author><author>Solomon, David H.</author><author>Kosecoff, Jacqueline B.</author><author>Park, Rolla Edward</author><author>John, A. Hartford Foundation</author><author>Rand, Corporation</author><author>Pew Memorial, Trust</author><author>Commonwealth, Fund</author><author>Robert Wood Johnson, Foundation</author><author>United States. Dept. of, Health</author><author>Human, Services</author></authors></contributors><titles><title>A method for the detailed assessment of the appropriateness of medical technologies</title></titles><volume>3376; 3376.</volume><number>Book, Whole</number><keywords><keyword>Evaluation</keyword><keyword>Surgical indications</keyword><keyword>Medical care</keyword><keyword>Clinical indications</keyword><keyword>Medical technology</keyword><keyword>Methodology</keyword></keywords><dates><year>1991</year></dates><pub-location>Santa Monica, CA</pub-location><publisher>RAND</publisher><isbn>0833019171; 9780833019172</isbn><urls><related-urls><url>. Then, when the planned number of rounds concludes or continued voting ceases to have any marginal benefit ADDIN EN.CITE <EndNote><Cite><Author>Dalkey</Author><Year>1969</Year><RecNum>84</RecNum><DisplayText><style face="superscript">65</style></DisplayText><record><rec-number>84</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">84</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Dalkey, N.</author></authors></contributors><titles><title>An experimental study of group opinion: The Delphi method</title><secondary-title>Futures</secondary-title></titles><periodical><full-title>Futures</full-title></periodical><pages>408-426</pages><volume>1</volume><number>5</number><dates><year>1969</year><pub-dates><date>9//</date></pub-dates></dates><isbn>0016-3287</isbn><urls><related-urls><url>(69)80025-X</electronic-resource-num></record></Cite></EndNote>65, the Delphi technique ends. Quality ImprovementThe hospital’s front-line employees will have chosen the issues they perceive to be the best uses of quality improvement resources. Many of these issues are likely to be structural and even if they are not, Donabedian’s model implies that the quality of processes cannot be disentangled from the structural environment. Thus, administration should become involved in the process to maximize the efficiency of the improvement process.If it is a novel problem, then a novel solution must be devised. Administration can aid in modifying the environment, overseeing the budget and coordinating multiple efforts ADDIN EN.CITE <EndNote><Cite><Author>Holmberg</Author><Year>2006</Year><RecNum>10</RecNum><DisplayText><style face="superscript">66</style></DisplayText><record><rec-number>10</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">10</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Holmberg, Leif</author></authors></contributors><titles><title>Task uncertainty and rationality in medical problem solving</title><secondary-title>International Journal for Quality in Health Care</secondary-title></titles><periodical><full-title>International Journal for Quality in Health Care</full-title></periodical><pages>458-462</pages><volume>18</volume><number>6</number><dates><year>2006</year></dates><work-type>10.1093/intqhc/mzl043</work-type><urls><related-urls><url>. At that time, the solution should be documented according to Proctor et al.’s implementation strategy templatePEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Qcm9jdG9yPC9BdXRob3I+PFllYXI+MjAxMzwvWWVhcj48

UmVjTnVtPjEyMDwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjY3PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTIwPC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xMjA8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFt

ZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48

YXV0aG9yPlByb2N0b3IsIEVub2xhIEsuPC9hdXRob3I+PGF1dGhvcj5Qb3dlbGwsIEJ5cm9uIEou

PC9hdXRob3I+PGF1dGhvcj5NY01pbGxlbiwgSi4gQ3VydGlzPC9hdXRob3I+PC9hdXRob3JzPjwv

Y29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPkltcGxlbWVudGF0aW9uIHN0cmF0ZWdpZXM6IHJl

Y29tbWVuZGF0aW9ucyBmb3Igc3BlY2lmeWluZyBhbmQgcmVwb3J0aW5nPC90aXRsZT48c2Vjb25k

YXJ5LXRpdGxlPkltcGxlbWVudGF0aW9uIHNjaWVuY2UgOiBJUzwvc2Vjb25kYXJ5LXRpdGxlPjwv

dGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkltcGxlbWVudGF0aW9uIHNjaWVuY2UgOiBJ

UzwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjEzOS0xMzk8L3BhZ2VzPjx2b2x1bWU+

ODwvdm9sdW1lPjxudW1iZXI+MTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5Qcm9ncmFtIERl

dmVsb3BtZW50IC0gbWV0aG9kczwva2V5d29yZD48a2V5d29yZD5EZWxpdmVyeSBvZiBIZWFsdGgg

Q2FyZSAtIG9yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29y

ZD5NZWFzdXJlbWVudDwva2V5d29yZD48a2V5d29yZD5JbXBsZW1lbnRhdGlvbiByZXNlYXJjaDwv

a2V5d29yZD48a2V5d29yZD5JbXBsZW1lbnRhdGlvbiBzdHJhdGVnaWVzPC9rZXl3b3JkPjxrZXl3

b3JkPk1ldGhvZG9sb2d5PC9rZXl3b3JkPjxrZXl3b3JkPkltcGxlbWVudGF0aW9uIGludGVudGlv

bnM8L2tleXdvcmQ+PGtleXdvcmQ+TWFuYWdlbWVudDwva2V5d29yZD48a2V5d29yZD5NZXRob2Rz

PC9rZXl3b3JkPjxrZXl3b3JkPkFuYWx5c2lzPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0aCBwbGFu

bmluZzwva2V5d29yZD48L2tleXdvcmRzPjxkYXRlcz48eWVhcj4yMDEzPC95ZWFyPjwvZGF0ZXM+

PHB1Yi1sb2NhdGlvbj5FbmdsYW5kPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5CaW9NZWQgQ2Vu

dHJhbCBMdGQ8L3B1Ymxpc2hlcj48aXNibj4xNzQ4LTU5MDg8L2lzYm4+PHVybHM+PHJlbGF0ZWQt

dXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9s

aW5rLzAvZUx2SENYTXdwVjNQVDhNZ0dDVnFQSmdZNDZfcF9KRncxRU8xRkFwVVQycWNubzFldkJB

b05ESFpHdU8yXzlfdksyMnp6ZDI4dGZtZ0Nid1dIb1gzUGtKNGRwTW1LMk5DWVJuamxlQmFBbC1B

cTVBRnJteHFmUWhTcDJWWU9XUjV2WDVEbjJsNUN3eGFKNWlvTzRIVkR5ODJnUktsLUdhX1BYNTJJ

N0JBaV9jb2hJeEZXMHVmTmRWWFpPN2pwZGxwZFl4ZW1LUzJVVE15bnk1TVJhTjlzdGR5U1BvUVFU

OGdHNkUtSkx2eEJ4eU51cUlqOHRMNF9rNWFhVkZOcDdQT0ZPS080aXA0QXFHWVQybEtnYmhTbEZ4

LU5hSW5hbXRQNDE0QzNCMlRqOUh6LTlOcjBtWk5TQnlYbWlVcUtLQXhVbFFWZDc1S21TMHlDeXhB

QmxlS1VqanViUzRkVTliS01uZnd4UUpIOENyUGxITmFTOEVDSDVCZGk2ZnI2MW1qd3ZPbmhBYWJP

bGQ2aWRtcmhGTFNTcS1xU3BaRlVSV2xyX1NRM0M5MW9fbU9WaGtHemF1WEk5QS1neUFZQk1Gb0F5

QU15VlhYNlgzRlptMmk1ZC1pQXdTbEw0YmVOSmdaVVF6SlNRZVQ4ZU94NFdpQ280QTdNWXcwcVBX

VmdKVm9ZSVU1UkNLTWZRU2VCc3VfbkozOXF6M25aQ2ZEcEJuTm9aY0xzalg3bVlmTDZKMzdDenNr

NTNNPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4x

MC4xMTg2LzE3NDgtNTkwOC04LTEzOTwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+

PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5Qcm9jdG9yPC9BdXRob3I+PFllYXI+MjAxMzwvWWVhcj48

UmVjTnVtPjEyMDwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjY3PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+MTIwPC9yZWMtbnVt

YmVyPjxmb3JlaWduLWtleXM+PGtleSBhcHA9IkVOIiBkYi1pZD0iOXR0ZHQ1ejJvMGZwZjdlZmRk

bng5dnR4d2ZhOTV3d2UwcnM5Ij4xMjA8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFt

ZT0iSm91cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48

YXV0aG9yPlByb2N0b3IsIEVub2xhIEsuPC9hdXRob3I+PGF1dGhvcj5Qb3dlbGwsIEJ5cm9uIEou

PC9hdXRob3I+PGF1dGhvcj5NY01pbGxlbiwgSi4gQ3VydGlzPC9hdXRob3I+PC9hdXRob3JzPjwv

Y29udHJpYnV0b3JzPjx0aXRsZXM+PHRpdGxlPkltcGxlbWVudGF0aW9uIHN0cmF0ZWdpZXM6IHJl

Y29tbWVuZGF0aW9ucyBmb3Igc3BlY2lmeWluZyBhbmQgcmVwb3J0aW5nPC90aXRsZT48c2Vjb25k

YXJ5LXRpdGxlPkltcGxlbWVudGF0aW9uIHNjaWVuY2UgOiBJUzwvc2Vjb25kYXJ5LXRpdGxlPjwv

dGl0bGVzPjxwZXJpb2RpY2FsPjxmdWxsLXRpdGxlPkltcGxlbWVudGF0aW9uIHNjaWVuY2UgOiBJ

UzwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjEzOS0xMzk8L3BhZ2VzPjx2b2x1bWU+

ODwvdm9sdW1lPjxudW1iZXI+MTwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5Qcm9ncmFtIERl

dmVsb3BtZW50IC0gbWV0aG9kczwva2V5d29yZD48a2V5d29yZD5EZWxpdmVyeSBvZiBIZWFsdGgg

Q2FyZSAtIG9yZ2FuaXphdGlvbiAmYW1wOyBhZG1pbmlzdHJhdGlvbjwva2V5d29yZD48a2V5d29y

ZD5NZWFzdXJlbWVudDwva2V5d29yZD48a2V5d29yZD5JbXBsZW1lbnRhdGlvbiByZXNlYXJjaDwv

a2V5d29yZD48a2V5d29yZD5JbXBsZW1lbnRhdGlvbiBzdHJhdGVnaWVzPC9rZXl3b3JkPjxrZXl3

b3JkPk1ldGhvZG9sb2d5PC9rZXl3b3JkPjxrZXl3b3JkPkltcGxlbWVudGF0aW9uIGludGVudGlv

bnM8L2tleXdvcmQ+PGtleXdvcmQ+TWFuYWdlbWVudDwva2V5d29yZD48a2V5d29yZD5NZXRob2Rz

PC9rZXl3b3JkPjxrZXl3b3JkPkFuYWx5c2lzPC9rZXl3b3JkPjxrZXl3b3JkPkhlYWx0aCBwbGFu

bmluZzwva2V5d29yZD48L2tleXdvcmRzPjxkYXRlcz48eWVhcj4yMDEzPC95ZWFyPjwvZGF0ZXM+

PHB1Yi1sb2NhdGlvbj5FbmdsYW5kPC9wdWItbG9jYXRpb24+PHB1Ymxpc2hlcj5CaW9NZWQgQ2Vu

dHJhbCBMdGQ8L3B1Ymxpc2hlcj48aXNibj4xNzQ4LTU5MDg8L2lzYm4+PHVybHM+PHJlbGF0ZWQt

dXJscz48dXJsPmh0dHA6Ly9waXR0LnN1bW1vbi5zZXJpYWxzc29sdXRpb25zLmNvbS8yLjAuMC9s

aW5rLzAvZUx2SENYTXdwVjNQVDhNZ0dDVnFQSmdZNDZfcF9KRncxRU8xRkFwVVQycWNubzFldkJB

b05ESFpHdU8yXzlfdksyMnp6ZDI4dGZtZ0Nid1dIb1gzUGtKNGRwTW1LMk5DWVJuamxlQmFBbC1B

cTVBRnJteHFmUWhTcDJWWU9XUjV2WDVEbjJsNUN3eGFKNWlvTzRIVkR5ODJnUktsLUdhX1BYNTJJ

N0JBaV9jb2hJeEZXMHVmTmRWWFpPN2pwZGxwZFl4ZW1LUzJVVE15bnk1TVJhTjlzdGR5U1BvUVFU

OGdHNkUtSkx2eEJ4eU51cUlqOHRMNF9rNWFhVkZOcDdQT0ZPS080aXA0QXFHWVQybEtnYmhTbEZ4

LU5hSW5hbXRQNDE0QzNCMlRqOUh6LTlOcjBtWk5TQnlYbWlVcUtLQXhVbFFWZDc1S21TMHlDeXhB

QmxlS1VqanViUzRkVTliS01uZnd4UUpIOENyUGxITmFTOEVDSDVCZGk2ZnI2MW1qd3ZPbmhBYWJP

bGQ2aWRtcmhGTFNTcS1xU3BaRlVSV2xyX1NRM0M5MW9fbU9WaGtHemF1WEk5QS1neUFZQk1Gb0F5

QU15VlhYNlgzRlptMmk1ZC1pQXdTbEw0YmVOSmdaVVF6SlNRZVQ4ZU94NFdpQ280QTdNWXcwcVBX

VmdKVm9ZSVU1UkNLTWZRU2VCc3VfbkozOXF6M25aQ2ZEcEJuTm9aY0xzalg3bVlmTDZKMzdDenNr

NTNNPC91cmw+PC9yZWxhdGVkLXVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291cmNlLW51bT4x

MC4xMTg2LzE3NDgtNTkwOC04LTEzOTwvZWxlY3Ryb25pYy1yZXNvdXJjZS1udW0+PC9yZWNvcmQ+

PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE.DATA 67. If it proves successful, the solution may be added to the organization’s fund of knowledgePEVuZE5vdGU+PENpdGU+PEF1dGhvcj5IdWxzZTwvQXV0aG9yPjxZZWFyPjIwMTI8L1llYXI+PFJl

Y051bT40MjwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjY4

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+NDI8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjQyPC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5IdWxzZSwgTmF0aGFuIEMuPC9hdXRob3I+PGF1dGhvcj5HYWxsYW5kLCBKb2VsPC9hdXRob3I+

PGF1dGhvcj5Cb3JzYXRvLCBFbWVyc29uIFAuPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0

b3JzPjx0aXRsZXM+PHRpdGxlPkV2b2x1dGlvbiBpbiBjbGluaWNhbCBrbm93bGVkZ2UgbWFuYWdl

bWVudCBzdHJhdGVneSBhdCBJbnRlcm1vdW50YWluIEhlYWx0aGNhcmU8L3RpdGxlPjxzZWNvbmRh

cnktdGl0bGU+QU1JQSAuLi5Bbm51YWwgU3ltcG9zaXVtIHByb2NlZWRpbmdzIC8gQU1JQSBTeW1w

b3NpdW0uQU1JQSBTeW1wb3NpdW0gVTYgLSBjdHhfdmVyPVozOS44OC0yMDA0JmFtcDtjdHhfZW5j

PWluZm8lM0FvZmklMkZlbmMlM0FVVEYtOCZhbXA7cmZyX2lkPWluZm86c2lkL3N1bW1vbi5zZXJp

YWxzc29sdXRpb25zLmNvbSZhbXA7cmZ0X3ZhbF9mbXQ9aW5mbzpvZmkvZm10OmtldjptdHg6am91

cm5hbCZhbXA7cmZ0LmdlbnJlPWFydGljbGUmYW1wO3JmdC5hdGl0bGU9RXZvbHV0aW9uK2luK2Ns

aW5pY2FsK2tub3dsZWRnZSttYW5hZ2VtZW50K3N0cmF0ZWd5K2F0K0ludGVybW91bnRhaW4rSGVh

bHRoY2FyZSZhbXA7cmZ0Lmp0aXRsZT1BTUlBKy4uLitBbm51YWwrU3ltcG9zaXVtK3Byb2NlZWRp

bmdzKyUyRitBTUlBK1N5bXBvc2l1bS4rQU1JQStTeW1wb3NpdW0mYW1wO3JmdC5hdT1IdWxzZSUy

QytOYXRoYW4rQyZhbXA7cmZ0LmF1PUdhbGxhbmQlMkMrSm9lbCZhbXA7cmZ0LmF1PUJvcnNhdG8l

MkMrRW1lcnNvbitQJmFtcDtyZnQuZGF0ZT0yMDEyJmFtcDtyZnQuZWlzc249MTU1OS00MDc2JmFt

cDtyZnQudm9sdW1lPTIwMTImYW1wO3JmdC5zcGFnZT0zOTAmYW1wO3JmdF9pZD1pbmZvOnBtaWQv

MjMzMDQzMDkmYW1wO3JmdC5leHRlcm5hbERvY0lEPTIzMzA0MzA5JmFtcDtwYXJhbWRpY3Q9ZW4t

VVMgVTcgLSBKb3VybmFsIEFydGljbGU8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGFnZXM+

MzkwPC9wYWdlcz48dm9sdW1lPjIwMTI8L3ZvbHVtZT48a2V5d29yZHM+PGtleXdvcmQ+RGVsaXZl

cnkgb2YgSGVhbHRoIENhcmUsIEludGVncmF0ZWQgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5p

c3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+RGVsaXZlcnkgb2YgSGVhbHRoIENhcmUgLSBvcmdh

bml6YXRpb24gJmFtcDsgYWRtaW5pc3RyYXRpb248L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+

PHllYXI+MjAxMjwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5pdGVkIFN0YXRlczwvcHVi

LWxvY2F0aW9uPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2Vy

aWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13M1YxSlM4UXdHQTJpSUY3RXRh

NlFlMmxKbTZhZEhEeU0tOEtvNEFqaVJkSTBBY0YyeHBsUjhOLWJwVWwxd0RfZ3FhUnBDODNMMHVf

MTVYc0E0RFJHMGR5Y1FCT09TOFNsS01zcVVRZUd5aDZqc3NvektoRmg0cmZJY3NGbEdPck9fUWZn

eno3Ymgyb3F3Mjk4OU54WnExYzFHb0NwVFUzN3BYYzBHbXF3MXM0UnpLU19jckt3bjEtdl9jRlZQ

NHpqT0d5ejhqOTgxVnIwOVZHSDNUcW9XZHp6MEZ6cHEtTzVjdGVYM3F5djQ2MWg4RHZHOWtMVC01

Ynl2aDRKTHdJNUhrMm16UGctaFpwTTAtYUo5ejlwaTFZcUxkcEpsbEFWdDFyZkZ6Y0wtMnZzUklx

dGlhaEhhRndyaUZKTnZtQkV1N1hMS3dwOWxjNllYbGV2ZkhZa211anhRUzNPUFlTMXRjWHAxWTFi

b2pNVkpHbnZLbmZUZkVoaGZyd1AxOEJxR3hUQXZnVnpIU3lJWmdNc0Qxclp3eWE0ODVqQzF3WTZU

S0hIRkhhWVFvY3BaRFA0QzFQWVlib0ZodWRudzVQTHFIWENpTVpaZ1NPQzFIZ3A5QzlnRlg3MmVK

NHdnWklTRlFWU0l5a1hUR0tlSVpIaGlsWjV3Z3Rac1p3SW1ST0pXVkxrQmNQYllMRVpOU0lBUzFM

MWJYVlVIeHFCZXRjQUxEX1JtOTdnT1IzWTRyb3J4bE96NlM5LW53V3EwY3pRaUVpYzdRQlljWjV3

SW9qTUpNOElMNmxJRU1PNTZtTXBveXd0ZDBGZ0dfTmxiUE9sdkxobTN2dXpaaC1zYVB3dHRYVUFG

bWVURDNGb3N3MV9BMVRrV2RFPC91cmw+PHVybD53d3cuc3VtbW9uLmNvbTwvdXJsPjwvcmVsYXRl

ZC11cmxzPjwvdXJscz48L3JlY29yZD48L0NpdGU+PC9FbmROb3RlPn==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5IdWxzZTwvQXV0aG9yPjxZZWFyPjIwMTI8L1llYXI+PFJl

Y051bT40MjwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQiPjY4

PC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+NDI8L3JlYy1udW1iZXI+

PGZvcmVpZ24ta2V5cz48a2V5IGFwcD0iRU4iIGRiLWlkPSI5dHRkdDV6Mm8wZnBmN2VmZGRueDl2

dHh3ZmE5NXd3ZTByczkiPjQyPC9rZXk+PC9mb3JlaWduLWtleXM+PHJlZi10eXBlIG5hbWU9Ikpv

dXJuYWwgQXJ0aWNsZSI+MTc8L3JlZi10eXBlPjxjb250cmlidXRvcnM+PGF1dGhvcnM+PGF1dGhv

cj5IdWxzZSwgTmF0aGFuIEMuPC9hdXRob3I+PGF1dGhvcj5HYWxsYW5kLCBKb2VsPC9hdXRob3I+

PGF1dGhvcj5Cb3JzYXRvLCBFbWVyc29uIFAuPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0

b3JzPjx0aXRsZXM+PHRpdGxlPkV2b2x1dGlvbiBpbiBjbGluaWNhbCBrbm93bGVkZ2UgbWFuYWdl

bWVudCBzdHJhdGVneSBhdCBJbnRlcm1vdW50YWluIEhlYWx0aGNhcmU8L3RpdGxlPjxzZWNvbmRh

cnktdGl0bGU+QU1JQSAuLi5Bbm51YWwgU3ltcG9zaXVtIHByb2NlZWRpbmdzIC8gQU1JQSBTeW1w

b3NpdW0uQU1JQSBTeW1wb3NpdW0gVTYgLSBjdHhfdmVyPVozOS44OC0yMDA0JmFtcDtjdHhfZW5j

PWluZm8lM0FvZmklMkZlbmMlM0FVVEYtOCZhbXA7cmZyX2lkPWluZm86c2lkL3N1bW1vbi5zZXJp

YWxzc29sdXRpb25zLmNvbSZhbXA7cmZ0X3ZhbF9mbXQ9aW5mbzpvZmkvZm10OmtldjptdHg6am91

cm5hbCZhbXA7cmZ0LmdlbnJlPWFydGljbGUmYW1wO3JmdC5hdGl0bGU9RXZvbHV0aW9uK2luK2Ns

aW5pY2FsK2tub3dsZWRnZSttYW5hZ2VtZW50K3N0cmF0ZWd5K2F0K0ludGVybW91bnRhaW4rSGVh

bHRoY2FyZSZhbXA7cmZ0Lmp0aXRsZT1BTUlBKy4uLitBbm51YWwrU3ltcG9zaXVtK3Byb2NlZWRp

bmdzKyUyRitBTUlBK1N5bXBvc2l1bS4rQU1JQStTeW1wb3NpdW0mYW1wO3JmdC5hdT1IdWxzZSUy

QytOYXRoYW4rQyZhbXA7cmZ0LmF1PUdhbGxhbmQlMkMrSm9lbCZhbXA7cmZ0LmF1PUJvcnNhdG8l

MkMrRW1lcnNvbitQJmFtcDtyZnQuZGF0ZT0yMDEyJmFtcDtyZnQuZWlzc249MTU1OS00MDc2JmFt

cDtyZnQudm9sdW1lPTIwMTImYW1wO3JmdC5zcGFnZT0zOTAmYW1wO3JmdF9pZD1pbmZvOnBtaWQv

MjMzMDQzMDkmYW1wO3JmdC5leHRlcm5hbERvY0lEPTIzMzA0MzA5JmFtcDtwYXJhbWRpY3Q9ZW4t

VVMgVTcgLSBKb3VybmFsIEFydGljbGU8L3NlY29uZGFyeS10aXRsZT48L3RpdGxlcz48cGFnZXM+

MzkwPC9wYWdlcz48dm9sdW1lPjIwMTI8L3ZvbHVtZT48a2V5d29yZHM+PGtleXdvcmQ+RGVsaXZl

cnkgb2YgSGVhbHRoIENhcmUsIEludGVncmF0ZWQgLSBvcmdhbml6YXRpb24gJmFtcDsgYWRtaW5p

c3RyYXRpb248L2tleXdvcmQ+PGtleXdvcmQ+RGVsaXZlcnkgb2YgSGVhbHRoIENhcmUgLSBvcmdh

bml6YXRpb24gJmFtcDsgYWRtaW5pc3RyYXRpb248L2tleXdvcmQ+PC9rZXl3b3Jkcz48ZGF0ZXM+

PHllYXI+MjAxMjwveWVhcj48L2RhdGVzPjxwdWItbG9jYXRpb24+VW5pdGVkIFN0YXRlczwvcHVi

LWxvY2F0aW9uPjx1cmxzPjxyZWxhdGVkLXVybHM+PHVybD5odHRwOi8vcGl0dC5zdW1tb24uc2Vy

aWFsc3NvbHV0aW9ucy5jb20vMi4wLjAvbGluay8wL2VMdkhDWE13M1YxSlM4UXdHQTJpSUY3RXRh

NlFlMmxKbTZhZEhEeU0tOEtvNEFqaVJkSTBBY0YyeHBsUjhOLWJwVWwxd0RfZ3FhUnBDODNMMHVf

MTVYc0E0RFJHMGR5Y1FCT09TOFNsS01zcVVRZUd5aDZqc3NvektoRmg0cmZJY3NGbEdPck9fUWZn

eno3Ymgyb3F3Mjk4OU54WnExYzFHb0NwVFUzN3BYYzBHbXF3MXM0UnpLU19jckt3bjEtdl9jRlZQ

NHpqT0d5ejhqOTgxVnIwOVZHSDNUcW9XZHp6MEZ6cHEtTzVjdGVYM3F5djQ2MWg4RHZHOWtMVC01

Ynl2aDRKTHdJNUhrMm16UGctaFpwTTAtYUo5ejlwaTFZcUxkcEpsbEFWdDFyZkZ6Y0wtMnZzUklx

dGlhaEhhRndyaUZKTnZtQkV1N1hMS3dwOWxjNllYbGV2ZkhZa211anhRUzNPUFlTMXRjWHAxWTFi

b2pNVkpHbnZLbmZUZkVoaGZyd1AxOEJxR3hUQXZnVnpIU3lJWmdNc0Qxclp3eWE0ODVqQzF3WTZU

S0hIRkhhWVFvY3BaRFA0QzFQWVlib0ZodWRudzVQTHFIWENpTVpaZ1NPQzFIZ3A5QzlnRlg3MmVK

NHdnWklTRlFWU0l5a1hUR0tlSVpIaGlsWjV3Z3Rac1p3SW1ST0pXVkxrQmNQYllMRVpOU0lBUzFM

MWJYVlVIeHFCZXRjQUxEX1JtOTdnT1IzWTRyb3J4bE96NlM5LW53V3EwY3pRaUVpYzdRQlljWjV3

SW9qTUpNOElMNmxJRU1PNTZtTXBveXd0ZDBGZ0dfTmxiUE9sdkxobTN2dXpaaC1zYVB3dHRYVUFG

bWVURDNGb3N3MV9BMVRrV2RFPC91cmw+PHVybD53d3cuc3VtbW9uLmNvbTwvdXJsPjwvcmVsYXRl

ZC11cmxzPjwvdXJscz48L3JlY29yZD48L0NpdGU+PC9FbmROb3RlPn==

ADDIN EN.CITE.DATA 68 so it can be replicated.If, however, the employees have specified an issue that has previously been addressed in the organization’s fund of knowledge, the approach will be different. Administration’s role is to delineate the resource constraints and regulatory requirements. Then, the employees of a clinical department may select an appropriate combination of quality improvements which remains within these constraints.Even with another round of voting and several levels at which an employee can participate, a dissenter invariably arises. In that case, there should be a mechanism which allows for departure from clinical protocols but affords the opportunity to explain why the departure was medically necessary and how the protocol may be improved ADDIN EN.CITE <EndNote><Cite><Author>Clemmer</Author><Year>1998</Year><RecNum>57</RecNum><DisplayText><style face="superscript">69</style></DisplayText><record><rec-number>57</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">57</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Clemmer, Terry P.</author><author>Spuhler, Vicki J.</author><author>Berwick, Donald M.</author><author>Nolan, Thomas W.</author></authors></contributors><titles><title>Cooperation: The Foundation of Improvement</title><secondary-title>Annals of Internal Medicine</secondary-title></titles><periodical><full-title>Annals of Internal Medicine</full-title></periodical><pages>1004</pages><volume>128</volume><number>12 Part 1</number><keywords><keyword>Total quality management</keyword><keyword>Medical care</keyword><keyword>Quality management</keyword><keyword>Analysis</keyword><keyword>Methods</keyword><keyword>Medical cooperation</keyword></keywords><dates><year>1998</year></dates><pub-location>UNITED STATES</pub-location><publisher>American College of Physicians</publisher><isbn>0003-4819</isbn><urls><related-urls><url>. Preserving individual autonomy within the spirit of a shared purpose should help to preserve the cultural dynamics necessary for future cycles of quality improvement.ConclusionThe program described here is a decision-making method that may be used in quality improvement. The delineation of formal boundaries by hospital administration creates a space in which front-line employees can combine knowledge of their respective work processes to solve problems. Using a structured method within this decision space will have short-term and long-term effects. Individual employees’ ad hoc solutions at the point of care will be replaced by collaborative problem solving that may help to avoid redundant improvements. Still, a collaboration which consists of a well-designed, predictable set of interactions can approach the goal of considering each actor’s preference during the problem solving process. As this occurs within the bounds of organizational infrastructure, informal problem-solving relationships with laterally-related structuresPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5HYWxicmFpdGg8L0F1dGhvcj48WWVhcj4xOTc0PC9ZZWFy

PjxSZWNOdW0+OTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjY2LDcwPC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+OTwvcmVjLW51

bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZk

ZG54OXZ0eHdmYTk1d3dlMHJzOSI+OTwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+R2FsYnJhaXRoLCBKYXkgUi48L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+

PHRpdGxlcz48dGl0bGU+T1JHQU5JWkFUSU9OIERFU0lHTjogQU4gSU5GT1JNQVRJT04gUFJPQ0VT

U0lORyBWSUVXPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkludGVyZmFjZXM8L3NlY29uZGFyeS10

aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5JbnRlcmZhY2VzPC9mdWxsLXRp

dGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+MjgtMzY8L3BhZ2VzPjx2b2x1bWU+NDwvdm9sdW1lPjxu

dW1iZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5VTkNFUlRBSU5UWSAoSW5mb3JtYXRp

b24gdGhlb3J5KTwva2V5d29yZD48a2V5d29yZD5JTkZPUk1BVElPTiByZXNvdXJjZXMgbWFuYWdl

bWVudDwva2V5d29yZD48a2V5d29yZD5QUk9CTEVNIHNvbHZpbmc8L2tleXdvcmQ+PGtleXdvcmQ+

TUFOQUdFTUVOVCBpbmZvcm1hdGlvbiBzeXN0ZW1zPC9rZXl3b3JkPjxrZXl3b3JkPkdST1VQIHBy

b2JsZW0gc29sdmluZzwva2V5d29yZD48a2V5d29yZD5PUkdBTklaQVRJT05BTCBjaGFuZ2U8L2tl

eXdvcmQ+PGtleXdvcmQ+Q09HTklUSVZFIGFiaWxpdHk8L2tleXdvcmQ+PGtleXdvcmQ+U0lNT04s

IEhlcmJlcnQgQS4gKEhlcmJlcnQgQWxleGFuZGVyKSwgMTkxNi0yMDAxPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjE5NzQ8L3llYXI+PC9kYXRlcz48cHVibGlzaGVyPklORk9STVM6

IEluc3RpdHV0ZSBmb3IgT3BlcmF0aW9ucyBSZXNlYXJjaDwvcHVibGlzaGVyPjxpc2JuPjAwOTIy

MTAyPC9pc2JuPjxhY2Nlc3Npb24tbnVtPjY2OTMyODA8L2FjY2Vzc2lvbi1udW0+PHdvcmstdHlw

ZT5BcnRpY2xlPC93b3JrLXR5cGU+PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9zZWFy

Y2guZWJzY29ob3N0LmNvbS9sb2dpbi5hc3B4P2RpcmVjdD10cnVlJmFtcDtkYj1idGgmYW1wO0FO

PTY2OTMyODAmYW1wO3NpdGU9ZWhvc3QtbGl2ZTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48

cmVtb3RlLWRhdGFiYXNlLW5hbWU+YnRoPC9yZW1vdGUtZGF0YWJhc2UtbmFtZT48cmVtb3RlLWRh

dGFiYXNlLXByb3ZpZGVyPkVCU0NPaG9zdDwvcmVtb3RlLWRhdGFiYXNlLXByb3ZpZGVyPjwvcmVj

b3JkPjwvQ2l0ZT48Q2l0ZT48QXV0aG9yPkhvbG1iZXJnPC9BdXRob3I+PFllYXI+MjAwNjwvWWVh

cj48UmVjTnVtPjEwPC9SZWNOdW0+PHJlY29yZD48cmVjLW51bWJlcj4xMDwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+MTA8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkhvbG1iZXJnLCBMZWlmPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+

PHRpdGxlPlRhc2sgdW5jZXJ0YWludHkgYW5kIHJhdGlvbmFsaXR5IGluIG1lZGljYWwgcHJvYmxl

bSBzb2x2aW5nPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkludGVybmF0aW9uYWwgSm91cm5hbCBm

b3IgUXVhbGl0eSBpbiBIZWFsdGggQ2FyZTwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJp

b2RpY2FsPjxmdWxsLXRpdGxlPkludGVybmF0aW9uYWwgSm91cm5hbCBmb3IgUXVhbGl0eSBpbiBI

ZWFsdGggQ2FyZTwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjQ1OC00NjI8L3BhZ2Vz

Pjx2b2x1bWU+MTg8L3ZvbHVtZT48bnVtYmVyPjY8L251bWJlcj48ZGF0ZXM+PHllYXI+MjAwNjwv

eWVhcj48L2RhdGVzPjx3b3JrLXR5cGU+MTAuMTA5My9pbnRxaGMvbXpsMDQzPC93b3JrLXR5cGU+

PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9pbnRxaGMub3hmb3Jkam91cm5hbHMub3Jn

L2NvbnRlbnQvMTgvNi80NTguYWJzdHJhY3Q8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PC9y

ZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5HYWxicmFpdGg8L0F1dGhvcj48WWVhcj4xOTc0PC9ZZWFy

PjxSZWNOdW0+OTwvUmVjTnVtPjxEaXNwbGF5VGV4dD48c3R5bGUgZmFjZT0ic3VwZXJzY3JpcHQi

PjY2LDcwPC9zdHlsZT48L0Rpc3BsYXlUZXh0PjxyZWNvcmQ+PHJlYy1udW1iZXI+OTwvcmVjLW51

bWJlcj48Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZk

ZG54OXZ0eHdmYTk1d3dlMHJzOSI+OTwva2V5PjwvZm9yZWlnbi1rZXlzPjxyZWYtdHlwZSBuYW1l

PSJKb3VybmFsIEFydGljbGUiPjE3PC9yZWYtdHlwZT48Y29udHJpYnV0b3JzPjxhdXRob3JzPjxh

dXRob3I+R2FsYnJhaXRoLCBKYXkgUi48L2F1dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+

PHRpdGxlcz48dGl0bGU+T1JHQU5JWkFUSU9OIERFU0lHTjogQU4gSU5GT1JNQVRJT04gUFJPQ0VT

U0lORyBWSUVXPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkludGVyZmFjZXM8L3NlY29uZGFyeS10

aXRsZT48L3RpdGxlcz48cGVyaW9kaWNhbD48ZnVsbC10aXRsZT5JbnRlcmZhY2VzPC9mdWxsLXRp

dGxlPjwvcGVyaW9kaWNhbD48cGFnZXM+MjgtMzY8L3BhZ2VzPjx2b2x1bWU+NDwvdm9sdW1lPjxu

dW1iZXI+MzwvbnVtYmVyPjxrZXl3b3Jkcz48a2V5d29yZD5VTkNFUlRBSU5UWSAoSW5mb3JtYXRp

b24gdGhlb3J5KTwva2V5d29yZD48a2V5d29yZD5JTkZPUk1BVElPTiByZXNvdXJjZXMgbWFuYWdl

bWVudDwva2V5d29yZD48a2V5d29yZD5QUk9CTEVNIHNvbHZpbmc8L2tleXdvcmQ+PGtleXdvcmQ+

TUFOQUdFTUVOVCBpbmZvcm1hdGlvbiBzeXN0ZW1zPC9rZXl3b3JkPjxrZXl3b3JkPkdST1VQIHBy

b2JsZW0gc29sdmluZzwva2V5d29yZD48a2V5d29yZD5PUkdBTklaQVRJT05BTCBjaGFuZ2U8L2tl

eXdvcmQ+PGtleXdvcmQ+Q09HTklUSVZFIGFiaWxpdHk8L2tleXdvcmQ+PGtleXdvcmQ+U0lNT04s

IEhlcmJlcnQgQS4gKEhlcmJlcnQgQWxleGFuZGVyKSwgMTkxNi0yMDAxPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjE5NzQ8L3llYXI+PC9kYXRlcz48cHVibGlzaGVyPklORk9STVM6

IEluc3RpdHV0ZSBmb3IgT3BlcmF0aW9ucyBSZXNlYXJjaDwvcHVibGlzaGVyPjxpc2JuPjAwOTIy

MTAyPC9pc2JuPjxhY2Nlc3Npb24tbnVtPjY2OTMyODA8L2FjY2Vzc2lvbi1udW0+PHdvcmstdHlw

ZT5BcnRpY2xlPC93b3JrLXR5cGU+PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9zZWFy

Y2guZWJzY29ob3N0LmNvbS9sb2dpbi5hc3B4P2RpcmVjdD10cnVlJmFtcDtkYj1idGgmYW1wO0FO

PTY2OTMyODAmYW1wO3NpdGU9ZWhvc3QtbGl2ZTwvdXJsPjwvcmVsYXRlZC11cmxzPjwvdXJscz48

cmVtb3RlLWRhdGFiYXNlLW5hbWU+YnRoPC9yZW1vdGUtZGF0YWJhc2UtbmFtZT48cmVtb3RlLWRh

dGFiYXNlLXByb3ZpZGVyPkVCU0NPaG9zdDwvcmVtb3RlLWRhdGFiYXNlLXByb3ZpZGVyPjwvcmVj

b3JkPjwvQ2l0ZT48Q2l0ZT48QXV0aG9yPkhvbG1iZXJnPC9BdXRob3I+PFllYXI+MjAwNjwvWWVh

cj48UmVjTnVtPjEwPC9SZWNOdW0+PHJlY29yZD48cmVjLW51bWJlcj4xMDwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+MTA8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkhvbG1iZXJnLCBMZWlmPC9hdXRob3I+PC9hdXRob3JzPjwvY29udHJpYnV0b3JzPjx0aXRsZXM+

PHRpdGxlPlRhc2sgdW5jZXJ0YWludHkgYW5kIHJhdGlvbmFsaXR5IGluIG1lZGljYWwgcHJvYmxl

bSBzb2x2aW5nPC90aXRsZT48c2Vjb25kYXJ5LXRpdGxlPkludGVybmF0aW9uYWwgSm91cm5hbCBm

b3IgUXVhbGl0eSBpbiBIZWFsdGggQ2FyZTwvc2Vjb25kYXJ5LXRpdGxlPjwvdGl0bGVzPjxwZXJp

b2RpY2FsPjxmdWxsLXRpdGxlPkludGVybmF0aW9uYWwgSm91cm5hbCBmb3IgUXVhbGl0eSBpbiBI

ZWFsdGggQ2FyZTwvZnVsbC10aXRsZT48L3BlcmlvZGljYWw+PHBhZ2VzPjQ1OC00NjI8L3BhZ2Vz

Pjx2b2x1bWU+MTg8L3ZvbHVtZT48bnVtYmVyPjY8L251bWJlcj48ZGF0ZXM+PHllYXI+MjAwNjwv

eWVhcj48L2RhdGVzPjx3b3JrLXR5cGU+MTAuMTA5My9pbnRxaGMvbXpsMDQzPC93b3JrLXR5cGU+

PHVybHM+PHJlbGF0ZWQtdXJscz48dXJsPmh0dHA6Ly9pbnRxaGMub3hmb3Jkam91cm5hbHMub3Jn

L2NvbnRlbnQvMTgvNi80NTguYWJzdHJhY3Q8L3VybD48L3JlbGF0ZWQtdXJscz48L3VybHM+PC9y

ZWNvcmQ+PC9DaXRlPjwvRW5kTm90ZT5=

ADDIN EN.CITE.DATA 66,70 are being strengthened. The solutions devised by employees are an aggregate of individual wishes, made mutually agreeable and relevant to the problem at hand. Because they are an expression of employees’ wishes, these new processes may decay more slowly than if they were to have originated from outside. This may extend the time between quality improvement initiatives, but improvement is an inevitability of organizational life. When that time comes, communication channels will make decision-making more efficient. Thus, employees’ perceptions may be structuralized in quality measures and operationalized in quality improvement. Taken together, these two things comprise a culture of safety.The culture of safety does not shape employees’ beliefs, so much as reflect a collective need. And as they pull the quality improvement chain, employees will allocate resources to reflect their mutual values. However, these values are constantly shifting. In the era of pay-for-performance and frequent employee turnover, hospital quality improvement provides an occasion for organizational values to be made tangible at a spatial location and a moment in time. In addition to productive work processes, the organizational environment includes a set of emotional processes that may be perceived in the structures on which employees tacitly agree ADDIN EN.CITE <EndNote><Cite><Author>Callahan</Author><Year>2004</Year><RecNum>19</RecNum><DisplayText><style face="superscript">71</style></DisplayText><record><rec-number>19</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">19</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Callahan, Jamie L.</author></authors></contributors><titles><title>Reversing a conspicuous absence: Mindful inclusion of emotion in structuration theory</title><secondary-title>Human Relations</secondary-title></titles><periodical><full-title>Human Relations</full-title></periodical><pages>1427</pages><volume>57</volume><number>11</number><keywords><keyword>Emotions</keyword><keyword>Social impact</keyword><keyword>Studies</keyword><keyword>Work environment</keyword><keyword>Theory</keyword></keywords><dates><year>2004</year></dates><pub-location>New York</pub-location><publisher>SAGE PUBLICATIONS, INC</publisher><isbn>0018-7267</isbn><urls><related-urls><url>. Thus, the culture and physical structure of the hospital are mutually reinforcing characteristics that serve to perpetuate one another with the goal of establishing control over the environment. A cyclic decision-making process may help to include each new member of the organization, even as the internal and external environment changes. As such, the dynamic evolution of the hospital may be subsumed within the cognitive processes of repeated collaborative decisions. By reducing the influence of any single participant, these collaborations can also generate decisions that require fewer conscious adaptations than are observed with periodic top-down quality improvement programs. real-world applicationThe growth of the healthcare sector has coincided with social trends emphasizing transparency and sustainability ADDIN EN.CITE <EndNote><Cite><Author>Fischer</Author><Year>2014</Year><RecNum>37</RecNum><DisplayText><style face="superscript">72</style></DisplayText><record><rec-number>37</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">37</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Fischer, Matthias</author></authors></contributors><titles><title>Fit for the Future? A New Approach in the Debate about What Makes Healthcare Systems Really Sustainable</title><secondary-title>Sustainability</secondary-title></titles><periodical><full-title>Sustainability</full-title></periodical><pages>294-312</pages><volume>7</volume><number>1</number><keywords><keyword>definition</keyword><keyword>conceptual framework</keyword><keyword>sustainable healthcare systems</keyword></keywords><dates><year>2014</year></dates><publisher>Multidisciplinary Digital Publishing Institute</publisher><isbn>2071-1050</isbn><urls><related-urls><url>. Governmental policy responses have consisted of information dissemination and economic incentives. Organizations reacting to these policies undertake quality improvement initiatives to address the targets.When the incentive is large enough and an acceptable solution already exists in the literature, a hospital’s most efficacious short term decision is to allocate resources to these targets. But there may be situations when subsidies are unavailable to guide behavior or there is insufficient data applicable to the organization’s specific question. In that case, a hospital’s allocation decision should reflect its aggregate preferences. The environmental constraints delineate an optimal path for implementation of that decision.Public Health RelevanceCommunities retain a financial and social interest in the non-profit institutions that render integral services like healthcare. Hence, healthcare organizations should aspire to the sustainable delivery of health services which reflect local needs. And yet, it is difficult to identify the intangible components of those needs. Since healthcare workers comprise part of the community, they may be a proxy for the desires of the whole community.This is particularly salient when there are significant resource constraints and a large number of patients. Then, overprovision is not a feasible strategy for the health services delivery system to satisfy multiple stakeholders’ wishes. A community in this situation may be more satisfied if its choices are directly addressed via healthcare worker participation in quality initiatives, rather than through the satisficing of economic demand ADDIN EN.CITE <EndNote><Cite><Author>Tiebout</Author><Year>1956</Year><RecNum>36</RecNum><DisplayText><style face="superscript">27</style></DisplayText><record><rec-number>36</rec-number><foreign-keys><key app="EN" db-id="9ttdt5z2o0fpf7efddnx9vtxwfa95wwe0rs9">36</key></foreign-keys><ref-type name="Journal Article">17</ref-type><contributors><authors><author>Tiebout, Charles M.</author></authors></contributors><titles><title>A Pure Theory of Local Expenditures</title><secondary-title>Journal of Political Economy</secondary-title></titles><periodical><full-title>Journal of Political Economy</full-title></periodical><pages>416-424</pages><volume>64</volume><number>5</number><dates><year>1956</year></dates><publisher>The University of Chicago Press</publisher><isbn>00223808</isbn><urls><related-urls><url>. And because the process is self-organizing, resource costs need not be prohibitive. Thus, we conclude this discussion of a framework for collaborative decision-making. Though the framework was designed to apply to any organizational decision, it is best applied to non-economic outcomes with significant observable interdependence (see Appendix C.) The method performs best with large numbers of participants who are part of the same organizational culture, but it also may be used to incorporate new participants into that culture. In so doing, it may be part of a multi-level approach to increase emphasis on mutually agreeable outcomes like patient safety. : AMERICAN HEART ASSOCIATION INDICATIONS FOR TELEMETRYClass I Indications Class II Indications Patients with Unstable Coronary Syndromes This includes new critical left main CAD amenable to revascularization Patients with Chest Pain Syndromes at low risk of MI This includes: acute chest pain of unknown etiology Patients in the Early Phase of Acute Myocardial Infarction This includes: STEMI, NSTEMI, unstable angina Patients with post-Acute Myocardial Infarction This includes: patients 24 to 48 hours status-post STEMI, NSTEMI or unstable angina Patients who have been resuscitated from cardiac arrest Should be: monitored in an ICU while being evaluated and have an ICD placed unless an obvious, transient etiology was present Patients with Subacute Heart Failure May have: treatment plans monitored and manipulated with the aid of telemetry Patients Who Have Undergone Cardiac Surgery This includes: Both Adult and Pediatric Patients Patients Undergoing Routine Coronary Angiography This includes: The period immediately after the procedure, but may be discontinued after that Patients Who Have Undergone Non-urgent Percutaneous Coronary Intervention with Complications Should: Begin immediately post-procedure and last 24 hours or longer if there is evidence of ischemia Patients Undergoing non-Urgent Percutaneous Coronary Intervention without Complications Should: Begin post-procedure and discontinue 6-8 hours later Adapted from Drew et alPEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EcmV3PC9BdXRob3I+PFllYXI+MjAwNDwvWWVhcj48UmVj

TnVtPjM4PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+MTk8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zODwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+Mzg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkRyZXcsIEIuIEouPC9hdXRob3I+PGF1dGhvcj5DYWxpZmYsIFIuIE0uPC9hdXRob3I+PGF1dGhv

cj5GdW5rLCBNLjwvYXV0aG9yPjxhdXRob3I+S2F1Zm1hbiwgRS4gUy48L2F1dGhvcj48YXV0aG9y

PktydWNvZmYsIE0uIFcuPC9hdXRob3I+PGF1dGhvcj5MYWtzLCBNLiBNLjwvYXV0aG9yPjxhdXRo

b3I+TWFjZmFybGFuZSwgUC4gVy48L2F1dGhvcj48YXV0aG9yPlNvbW1hcmdyZW4sIEMuPC9hdXRo

b3I+PGF1dGhvcj5Td2lyeW4sIFMuPC9hdXRob3I+PGF1dGhvcj5WYW4gSGFyZSwgRy4gRi48L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+UHJhY3RpY2Ugc3Rh

bmRhcmRzIGZvciBlbGVjdHJvY2FyZGlvZ3JhcGhpYyBtb25pdG9yaW5nIGluIGhvc3BpdGFsIHNl

dHRpbmdzOiBhbiBBbWVyaWNhbiBIZWFydCBBc3NvY2lhdGlvbiBzY2llbnRpZmljIHN0YXRlbWVu

dCBmcm9tIHRoZSBDb3VuY2lscyBvbiBDYXJkaW92YXNjdWxhciBOdXJzaW5nLCBDbGluaWNhbCBD

YXJkaW9sb2d5LCBhbmQgQ2FyZGlvdmFzY3VsYXIgRGlzZWFzZSBpbiB0aGUgWW91bmc6IGVuZG9y

c2VkIGJ5IHRoZSBJbnRlcm5hdGlvbmFsIFNvY2lldHkgb2YgQ29tcHV0ZXJpemVkIEVsZWN0cm9j

YXJkaW9sb2d5IGFuZCB0aGUgQW1lcmljYW4gQXNzb2NpYXRpb24gb2YgQ3JpdGljYWwtQ2FyZSBO

dXJzZXM8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Q2lyY3VsYXRpb248L3NlY29uZGFyeS10aXRs

ZT48YWx0LXRpdGxlPkNpcmN1bGF0aW9uPC9hbHQtdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+

PGZ1bGwtdGl0bGU+Q2lyY3VsYXRpb248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwv

YWJici0xPjwvcGVyaW9kaWNhbD48YWx0LXBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q2lyY3VsYXRp

b248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwvYWJici0xPjwvYWx0LXBlcmlvZGlj

YWw+PHBhZ2VzPjI3MjEtNDY8L3BhZ2VzPjx2b2x1bWU+MTEwPC92b2x1bWU+PG51bWJlcj4xNzwv

bnVtYmVyPjxlZGl0aW9uPjIwMDQvMTAvMjc8L2VkaXRpb24+PGtleXdvcmRzPjxrZXl3b3JkPkFy

cmh5dGhtaWFzLCBDYXJkaWFjLypkaWFnbm9zaXM8L2tleXdvcmQ+PGtleXdvcmQ+Q2FyZGlvbG9n

eS9lZHVjYXRpb24vbWFucG93ZXI8L2tleXdvcmQ+PGtleXdvcmQ+RWxlY3Ryb2NhcmRpb2dyYXBo

eS9pbnN0cnVtZW50YXRpb24vbWV0aG9kcy8qc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPkVs

ZWN0cm9kZXM8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxpemF0aW9uPC9rZXl3b3JkPjxrZXl3

b3JkPkh1bWFuczwva2V5d29yZD48a2V5d29yZD5Mb25nIFFUIFN5bmRyb21lL2RpYWdub3Npczwv

a2V5d29yZD48a2V5d29yZD5Nb25pdG9yaW5nLCBQaHlzaW9sb2dpYy9zdGFuZGFyZHM8L2tleXdv

cmQ+PGtleXdvcmQ+TXlvY2FyZGlhbCBJc2NoZW1pYS8qZGlhZ25vc2lzPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDQ8L3llYXI+PHB1Yi1kYXRlcz48ZGF0ZT5PY3QgMjY8L2Rh

dGU+PC9wdWItZGF0ZXM+PC9kYXRlcz48aXNibj4wMDA5LTczMjI8L2lzYm4+PGFjY2Vzc2lvbi1u

dW0+MTU1MDUxMTA8L2FjY2Vzc2lvbi1udW0+PHVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291

cmNlLW51bT4xMC4xMTYxLzAxLmNpci4wMDAwMTQ1MTQ0LjU2NjczLjU5PC9lbGVjdHJvbmljLXJl

c291cmNlLW51bT48cmVtb3RlLWRhdGFiYXNlLXByb3ZpZGVyPk5sbTwvcmVtb3RlLWRhdGFiYXNl

LXByb3ZpZGVyPjxsYW5ndWFnZT5lbmc8L2xhbmd1YWdlPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5v

dGU+AG==

ADDIN EN.CITE PEVuZE5vdGU+PENpdGU+PEF1dGhvcj5EcmV3PC9BdXRob3I+PFllYXI+MjAwNDwvWWVhcj48UmVj

TnVtPjM4PC9SZWNOdW0+PERpc3BsYXlUZXh0PjxzdHlsZSBmYWNlPSJzdXBlcnNjcmlwdCI+MTk8

L3N0eWxlPjwvRGlzcGxheVRleHQ+PHJlY29yZD48cmVjLW51bWJlcj4zODwvcmVjLW51bWJlcj48

Zm9yZWlnbi1rZXlzPjxrZXkgYXBwPSJFTiIgZGItaWQ9Ijl0dGR0NXoybzBmcGY3ZWZkZG54OXZ0

eHdmYTk1d3dlMHJzOSI+Mzg8L2tleT48L2ZvcmVpZ24ta2V5cz48cmVmLXR5cGUgbmFtZT0iSm91

cm5hbCBBcnRpY2xlIj4xNzwvcmVmLXR5cGU+PGNvbnRyaWJ1dG9ycz48YXV0aG9ycz48YXV0aG9y

PkRyZXcsIEIuIEouPC9hdXRob3I+PGF1dGhvcj5DYWxpZmYsIFIuIE0uPC9hdXRob3I+PGF1dGhv

cj5GdW5rLCBNLjwvYXV0aG9yPjxhdXRob3I+S2F1Zm1hbiwgRS4gUy48L2F1dGhvcj48YXV0aG9y

PktydWNvZmYsIE0uIFcuPC9hdXRob3I+PGF1dGhvcj5MYWtzLCBNLiBNLjwvYXV0aG9yPjxhdXRo

b3I+TWFjZmFybGFuZSwgUC4gVy48L2F1dGhvcj48YXV0aG9yPlNvbW1hcmdyZW4sIEMuPC9hdXRo

b3I+PGF1dGhvcj5Td2lyeW4sIFMuPC9hdXRob3I+PGF1dGhvcj5WYW4gSGFyZSwgRy4gRi48L2F1

dGhvcj48L2F1dGhvcnM+PC9jb250cmlidXRvcnM+PHRpdGxlcz48dGl0bGU+UHJhY3RpY2Ugc3Rh

bmRhcmRzIGZvciBlbGVjdHJvY2FyZGlvZ3JhcGhpYyBtb25pdG9yaW5nIGluIGhvc3BpdGFsIHNl

dHRpbmdzOiBhbiBBbWVyaWNhbiBIZWFydCBBc3NvY2lhdGlvbiBzY2llbnRpZmljIHN0YXRlbWVu

dCBmcm9tIHRoZSBDb3VuY2lscyBvbiBDYXJkaW92YXNjdWxhciBOdXJzaW5nLCBDbGluaWNhbCBD

YXJkaW9sb2d5LCBhbmQgQ2FyZGlvdmFzY3VsYXIgRGlzZWFzZSBpbiB0aGUgWW91bmc6IGVuZG9y

c2VkIGJ5IHRoZSBJbnRlcm5hdGlvbmFsIFNvY2lldHkgb2YgQ29tcHV0ZXJpemVkIEVsZWN0cm9j

YXJkaW9sb2d5IGFuZCB0aGUgQW1lcmljYW4gQXNzb2NpYXRpb24gb2YgQ3JpdGljYWwtQ2FyZSBO

dXJzZXM8L3RpdGxlPjxzZWNvbmRhcnktdGl0bGU+Q2lyY3VsYXRpb248L3NlY29uZGFyeS10aXRs

ZT48YWx0LXRpdGxlPkNpcmN1bGF0aW9uPC9hbHQtdGl0bGU+PC90aXRsZXM+PHBlcmlvZGljYWw+

PGZ1bGwtdGl0bGU+Q2lyY3VsYXRpb248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwv

YWJici0xPjwvcGVyaW9kaWNhbD48YWx0LXBlcmlvZGljYWw+PGZ1bGwtdGl0bGU+Q2lyY3VsYXRp

b248L2Z1bGwtdGl0bGU+PGFiYnItMT5DaXJjdWxhdGlvbjwvYWJici0xPjwvYWx0LXBlcmlvZGlj

YWw+PHBhZ2VzPjI3MjEtNDY8L3BhZ2VzPjx2b2x1bWU+MTEwPC92b2x1bWU+PG51bWJlcj4xNzwv

bnVtYmVyPjxlZGl0aW9uPjIwMDQvMTAvMjc8L2VkaXRpb24+PGtleXdvcmRzPjxrZXl3b3JkPkFy

cmh5dGhtaWFzLCBDYXJkaWFjLypkaWFnbm9zaXM8L2tleXdvcmQ+PGtleXdvcmQ+Q2FyZGlvbG9n

eS9lZHVjYXRpb24vbWFucG93ZXI8L2tleXdvcmQ+PGtleXdvcmQ+RWxlY3Ryb2NhcmRpb2dyYXBo

eS9pbnN0cnVtZW50YXRpb24vbWV0aG9kcy8qc3RhbmRhcmRzPC9rZXl3b3JkPjxrZXl3b3JkPkVs

ZWN0cm9kZXM8L2tleXdvcmQ+PGtleXdvcmQ+SG9zcGl0YWxpemF0aW9uPC9rZXl3b3JkPjxrZXl3

b3JkPkh1bWFuczwva2V5d29yZD48a2V5d29yZD5Mb25nIFFUIFN5bmRyb21lL2RpYWdub3Npczwv

a2V5d29yZD48a2V5d29yZD5Nb25pdG9yaW5nLCBQaHlzaW9sb2dpYy9zdGFuZGFyZHM8L2tleXdv

cmQ+PGtleXdvcmQ+TXlvY2FyZGlhbCBJc2NoZW1pYS8qZGlhZ25vc2lzPC9rZXl3b3JkPjwva2V5

d29yZHM+PGRhdGVzPjx5ZWFyPjIwMDQ8L3llYXI+PHB1Yi1kYXRlcz48ZGF0ZT5PY3QgMjY8L2Rh

dGU+PC9wdWItZGF0ZXM+PC9kYXRlcz48aXNibj4wMDA5LTczMjI8L2lzYm4+PGFjY2Vzc2lvbi1u

dW0+MTU1MDUxMTA8L2FjY2Vzc2lvbi1udW0+PHVybHM+PC91cmxzPjxlbGVjdHJvbmljLXJlc291

cmNlLW51bT4xMC4xMTYxLzAxLmNpci4wMDAwMTQ1MTQ0LjU2NjczLjU5PC9lbGVjdHJvbmljLXJl

c291cmNlLW51bT48cmVtb3RlLWRhdGFiYXNlLXByb3ZpZGVyPk5sbTwvcmVtb3RlLWRhdGFiYXNl

LXByb3ZpZGVyPjxsYW5ndWFnZT5lbmc8L2xhbmd1YWdlPjwvcmVjb3JkPjwvQ2l0ZT48L0VuZE5v

dGU+AG==

ADDIN EN.CITE.DATA 19Figure SEQ Figure \* ARABIC 1. 2004 Electrocardiography Guidelines: FORMULAS FOR VOTE WEIGHTINGWith Only Clinician Departments ParticipatingWhere,C= number of clinician departmentsshare of the vote=1CWhen non-clinician department opts in,share of the vote=1(C+1)(ordinal rank) appendix c: examples of program applicationsExample: Expansion of telemetry services, large academic center undergoing horizontal integrationRound I (Participant Selection)Relevant departments are selected to participate. These include nursing, cardiology and emergency medicine. Round II (Nominal Group Technique)Because of non-overlapping shifts, most departments choose to conduct an asynchronous NGT. The extensive hospital intranet provides the infrastructure for this. Round III (Delphi Technique)The hospital’s preexisting infrastructure may be used to support a variant Delphi technique. Since the ramifications of this decision are primarily economic, the hospital believes individuals might skew the decision to their self-interest. Thus, each department’s Dephi “panelist” is comprised of that department’s aggregate voting via the intranet. The decision-making process identifies the lack of formal care coordination for future telemetry patients as the major concern. As of now, inter-hospital transfers and follow-up care are arranged through informal channels and relationships.Round IV (Implementation)Social workers and nurses offer input on the regulatory requirements for care coordination. Business administration communicates a break-even budget constraint. Some improvements from the organizational fund of knowledge fall within the intervening space. Care coordination technologies that satisfy these requirements are added to this list and sent to participants for voting.Example: Planned collaborative decision-making as part of continuous quality improvement, mid-size hospitalRound I (Participant Selection)The hospital chooses to limit the size of functional groups to facilitate decision-making. But by grouping departments with interrelated clinical functions together, interdependence is preserved. We follow the telemetry subset.Round II (Nominal Group Technique)Quality improvement is already a widely-valued part of hospital culture. Hence, many departments set aside time for face-to-face nominal group discussions. Round III (Delphi Technique)A questionnaire is constructed from the results of the nominal group rounds. Then, the telemetry Delphi panel conducts anonymous voting on the questionnaire. An allocation decision has been made after several rounds.The panel identifies the inconsistent availability of monitors for patients arriving at a new unit.Round IV (Implementation)The relevant regulations pertain to unmonitored time, staffing levels and emergency department response time. The budget constraint is communicated by administrators. Three feasible options exist. Patient and monitor flow can increase with supply chain improvements. Alternately, the hospital may buy enough new monitors to solve the problem under the current system. Thirdly, a hybrid of the two solutions may be used.Because there are three acceptable solutions within the decision space, participants will select whichever they prefer.bibliography ADDIN EN.REFLIST 1.Konkani A, Oakley B. Noise in hospital intensive care units--a critical review of a critical topic: 1. Journal of critical care. 2012;27(5):522.e521.2.Medical device alarm safety in hospitals. Sentinel event alert / Joint Commission on Accreditation of Healthcare Organizations. Apr 8 2013(50):1-3.3.Basner M, Babisch W, Davis A, et al. Auditory and non-auditory effects of noise on health. Lancet. 2014;383(9925):1325-1332.4.Buxton OM, Ellenbogen JM, Wei W, et al. Sleep Disruption due to Hospital Noises. Annals of Internal Medicine. 2012;157(3):170-179.f M, Bookman M, Arand D. Effects of critical care unit noise on the subjective quality of sleep. Journal of Advanced Nursing. 1996;24(3):545-551.6.U L, A K, M B. Acceptable levels of tonal and broad-band repetitive and continuous sounds during the performance of nonauditory tasks. Perceptual and motor skills. 1995;81(3 Pt 1):803-816.f M. Personal and environmental predictors of patient disturbance due to hospital noise. Journal of Applied Psychology. 2015-02-03 1985;70(1):22-28.8.J TG, C LA. Effect of intermittent truck noise on percentage of deep sleep. The Journal of the Acoustical Society of America. 1978;64(4):1078-1080.9.Minckley BB. A STUDY OF NOISE AND ITS RELATIONSHIP TO PATIENT DISCOMFORT IN THE RECOVERY ROOM. Nursing research. 1968;17(3):247-249.10.Fife D, Rappaport E. Noise and hospital stay. American Journal of Public Health. 1976;66(7):680-681.11.Blomkvist V, Eriksen CA, Theorell T, et al. Acoustics and psychosocial environment in intensive coronary care. Occupational and environmental medicine. 2005;62(3):e1-e1.f M. Hospital noise pollution: an environmental stress model to guide research and clinical interventions. Journal of advanced nursing. 2000;31(3):520-528.f M, Dillon E. Noise-induced stress as a predictor of burnout in critical care nurses. Heart & lung : the journal of critical care. Sep 1988;17(5):567-574.14.Van Servellen G, Topf M. Personality hardiness, work-related stress, and health in hospital nurses. Hospital Topics. Spring1994 1994;72(2):34.15.Van der Doef M, Maes S. The Job Demand-Control (-Support) Model and psychological well-being: A review of 20 years of empirical research. Work & Stress. 1999;13(2):87-114.16.Institute of Medicine . Committee on Quality of Health Care in A. Crossing the quality chasm: a new health system for the 21st century. Washington, D.C: National Academy Press; 2001.17.Donabedian A. Evaluating the Quality of Medical Care. The Milbank Memorial Fund quarterly. 1966;44(3):166-206.18.Emergency Cardiac Care Committee M, Jaffe AS, Atkins JM, et al. Recommended guidelines for in-hospital cardiac monitoring of adults for detection of arrhythmia. Journal of the American College of Cardiology. 1991;18(6):1431-1433.19.Drew BJ, Califf RM, Funk M, et al. Practice standards for electrocardiographic monitoring in hospital settings: an American Heart Association scientific statement from the Councils on Cardiovascular Nursing, Clinical Cardiology, and Cardiovascular Disease in the Young: endorsed by the International Society of Computerized Electrocardiology and the American Association of Critical-Care Nurses. Circulation. Oct 26 2004;110(17):2721-2746.20.Brady WJ, Gurka KK, Mehring B, Peberdy MA, O’Connor RE, American Heart Association's Get with the Guidelines I. In-hospital cardiac arrest: Impact of monitoring and witnessed event on patient survival and neurologic status at hospital discharge. Resuscitation. 2011;82(7):845-852.21.Graham KC, Cvach M. Monitor Alarm Fatigue: Standardizing Use of Physiological Monitors and Decreasing Nuisance Alarms. American Journal of Critical Care. 2010;19(1):28-34.22.Funk M, Clark JT, Bauld TJ, Ott JC, Coss P. Attitudes and practices related to clinical alarms. American Journal of Critical Care : An Official Publication, American Association of Critical-Care Nurses. 2014;23(3):e9-e18.23.Piggott Z, Weldon E, Strome T, Chochinov A. Application of Lean principles to improve early cardiac care in the emergency department. CJEM. 2011;13(5):325.24.Gazarian PK, Carrier N, Cohen R, Schram H, Shiromani S. A description of nurses' decision-making in managing electrocardiographic monitor alarms. Journal of Clinical Nursing. 2015;24(1-2):151-159.25.Leighton H, Kianfar H, Serynek S, Kerwin T. Effect Of An Electronic Ordering System On Adherence To American College Of Cardiology Guidelines For Cardiac Monitoring. Journal of the American College of Cardiology. 2012;59(13):E1870.26.Spear S, Bowen HK. Decoding the DNA of the Toyota Production System. Vol 77: Harvard Business School Press; 1999.27.Tiebout CM. A Pure Theory of Local Expenditures. Journal of Political Economy. 1956;64(5):416-424.28.Goh SC, Chan C, Kuziemsky C. Teamwork, organizational learning, patient safety and job outcomes. International journal of health care quality assurance. 2013;26(5):420-432.29.Dandoy CE, Davies SM, Flesch L, et al. A team-based approach to reducing cardiac monitor alarms. Pediatrics. Dec 2014;134(6):e1686-1694.30.Coleman KM, Davies SM, Flesch L, et al. Sustaining a Standardized Cardiac Monitor Care Process to Reduce Nuisance Alarms. Biology of Blood and Marrow Transplantation. 2// 2015;21(2, Supplement):S375-S377.31.Crimlisk JT, Johnstone DJ, Winter MR. Cardiac Monitoring: Hospital-wide Education and Staff Competence. Dimensions of Critical Care Nursing. 2015;34(3):170-175.32.Taylor-Ford R, Catlin A, LaPlante M, Weinke C. Effect of a noise reduction program on a medical- surgical unit. Clinical Nursing Research. 2008;17(2):74-88.33.Whalen DA, Covelle PM, Piepenbrink JC, Villanova KL, Cuneo CL, Awtry EH. Novel Approach to Cardiac Alarm Management on Telemetry Units. The Journal of cardiovascular nursing. 2014;29(5):E13-E22.34.Diamond GA, Denton TA, Berman DS, Cohen I. Prior Restraint: A Bayesian Perspective on the Optimization of Technology Utilization for Diagnosis of Coronary Artery Disease. The American Journal of Cardiology. 7// 1995;76(1–2):82-86.35.Denis J-L, Hébert Y, Langley A, Lozeau D, Trottier L-H. Explaining diffusion patterns for complex health care innovations. Health care management review. 2002;27(3):60.36.Huesch MD. Is blood thicker than water? Peer effects in stent utilization among Floridian cardiologists. Social science & medicine. 2011;73(12):1756-1765.37.Crites GE, McNamara MC, Akl EA, Richardson WS, Umscheid CA, Nishikawa J. Evidence in the learning organization. Health research policy and systems / BioMed Central. 2009;7(1):4-4.38.Smith AD, Offodile OF. Data collection automation and total quality management: case studies in the health-service industry. Health marketing quarterly. 2008;25(3):217-240.39.Hanna LA. Managing a cardiac monitoring problem. Nursing management. 1997;28(7):32D.40.Braaten JS, Bellhouse DE. Improving patient care by making small sustainable changes: a cardiac telemetry unit's experience. Nursing economic. 2007;25(3):162.41.Nutley SM, Davies HTO. Developing organizational learning in the NHS. Medical Education. 2001;35(1):35-42.42.Berends H, Boersma K, Weggeman M. The structuration of organizational learning. Human Relations. Sep 2003; 2014-05-23 2003;56(9):1035-1056.43.DeSanctis G, Poole MS. Capturing the Complexity in Advanced Technology Use: Adaptive Structuration Theory. Organization Science. 1994;5(2):121-147.44.Amalberti R, Vincent C, Auroy Y, De Saint Maurice G. Violations and migrations in health care: A framework for understanding and management. Quality and Safety in Health Care. 2006;15(1):i66-i71.45.Weick KE, Sutcliffe KM, Obstfeld D. Organizing and the Process of Sensemaking. Organization Science. 2005;16(4):409-421.46.Giddens A. The constitution of society: outline of the theory of structuration. Cambridge [Cambridgeshire] U6 - ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info:sid/summon.&rft_val_fmt=info:ofi/fmt:kev:mtx:book&rft.genre=book&rft.title=The+constitution+of+society&rft.au=Giddens%2C+Anthony&rft.series=Social+theory+%28Alexander+Street+Press%29&rft.date=1984-01-01&rft.pub=Polity+Press&rft.externalDocID=7266304&paramdict=en-US U7 - eBook: Polity Press; 1984.47.Kirk WR. Your future in hospital administration. United States U6 - ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info:sid/summon.&rft_val_fmt=info:ofi/fmt:kev:mtx:book&rft.genre=book&rft.title=Your+future+in+hospital+administration&rft.au=Kirk%2C+W.+Richard+%28Weir+Richard%29&rft.date=1963-01-01&rft.externalDBID=hathitrust%3Apd&rft.externalDocID=oai_quod_lib_umich_edu_MIU01_001560051&paramdict=en-US U7 - eBook1963.48.Ali Mohammad M. Healthcare service quality: towards a broad definition. International journal of health care quality assurance. 2013/03/15 2013;26(3):203-219.49.Okhuysen GA, Eisenhardt KM. Integrating Knowledge in Groups: How Formal Interventions Enable Flexibility. Organization Science. 2002;13(4):370-386.50.Einhorn HJ, Hogarth RM, Klempner E. Quality of group judgment. Psychological bulletin. 1977;84(1):158-172.51.Batalden P, Leach D, Swing S, Dreyfus H, Dreyfus S. General Competencies And Accreditation In Graduate Medical Education. Health affairs. 2002;21(5):103-111.52.Zenlea IS, Billett A, Hazen M, et al. Trainee and Program Director Perceptions of Quality Improvement and Patient Safety Education: Preparing for the Next Accreditation System. Clinical pediatrics. 2014;53(13):1248-1254.53.Berg GM, Acuna D, Lee F, Clark D, Lippoldt D. Trauma performance improvement and patient safety committee: fostering an effective team. Journal of trauma nursing : the official journal of the Society of Trauma Nurses. 2011;18(4):213.54.David Y, Clark JT, Ott J, et al. Improving Patient Safety Through Clinical Alarms Management. Vol 16. Berlin, Heidelberg: Springer Berlin Heidelberg; 2007:1051-1054.55.Mohr JJ, Batalden PB. Improving safety on the front lines: the role of clinical microsystems. Quality & safety in health care. 2002;11(1):45-50.56.Gare A. Systems Theory and Complexity: Introduction. Democracy & Nature. 2000;6(3):327-339.57.Saavedra R, Earley PC, Van Dyne L. Complex Interdependence in Task-Performing Groups. Journal of Applied Psychology. 1993;78(1):61-72.ersky A, Kahneman D. Availability: A heuristic for judging frequency and probability. Cognitive psychology. 1973;5(2):207-232.59.Tseng K-H, Lou S-J, Diez CR, Yang H-J. Using Online Nominal Group Technique to Implement Knowledge Transfer. Journal of Engineering Education. 2006;95(4):335.60.Dowling KL, St. Louis RD. Asynchronous implementation of the nominal group technique: is it effective? Decision Support Systems. 2000;29(3):229-248.61.Ven A, Delbecq AL. Nominal versus interactinf group processes for committee decision-making effectiveness. Academy of Management journal. 1971;14(2):203-212.62.Harvey N, Holmes CA. Nominal group technique: An effective method for obtaining group consensus. International journal of nursing practice. 2012;18(2):188-194.63.Williams PL, Webb C. The Delphi technique: a methodological discussion. Journal of advanced nursing. 1994;19(1):180-186.64.Brook RH, Chassin MR, Fink A, et al. A method for the detailed assessment of the appropriateness of medical technologies. Vol 3376; 3376. Santa Monica, CA: RAND; 1991.65.Dalkey N. An experimental study of group opinion: The Delphi method. Futures. 9// 1969;1(5):408-426.66.Holmberg L. Task uncertainty and rationality in medical problem solving. International Journal for Quality in Health Care. 2006;18(6):458-462.67.Proctor EK, Powell BJ, McMillen JC. Implementation strategies: recommendations for specifying and reporting. Implementation science : IS. 2013;8(1):139-139.68.Hulse NC, Galland J, Borsato EP. Evolution in clinical knowledge management strategy at Intermountain Healthcare. AMIA ...Annual Symposium proceedings / AMIA Symposium.AMIA Symposium U6 - ctx_ver=Z39.88-2004&ctx_enc=info%3Aofi%2Fenc%3AUTF-8&rfr_id=info:sid/summon.&rft_val_fmt=info:ofi/fmt:kev:mtx:journal&rft.genre=article&rft.atitle=Evolution+in+clinical+knowledge+management+strategy+at+Intermountain+Healthcare&rft.jtitle=AMIA+...+Annual+Symposium+proceedings+%2F+AMIA+Symposium.+AMIA+Symposium&rft.au=Hulse%2C+Nathan+C&rft.au=Galland%2C+Joel&rft.au=Borsato%2C+Emerson+P&rft.date=2012&rft.eissn=1559-4076&rft.volume=2012&rft.spage=390&rft_id=info:pmid/23304309&rft.externalDocID=23304309&paramdict=en-US U7 - Journal Article. 2012;2012:390.69.Clemmer TP, Spuhler VJ, Berwick DM, Nolan TW. Cooperation: The Foundation of Improvement. Annals of Internal Medicine. 1998;128(12 Part 1):1004.70.Galbraith JR. Organization Design: An Information Processing View. Interfaces. 1974;4(3):28-36.71.Callahan JL. Reversing a conspicuous absence: Mindful inclusion of emotion in structuration theory. Human Relations. 2004;57(11):1427.72.Fischer M. Fit for the Future? A New Approach in the Debate about What Makes Healthcare Systems Really Sustainable. Sustainability. 2014;7(1):294-312. ................
................

In order to avoid copyright disputes, this page is only a partial summary.

Google Online Preview   Download