Intro to Law



Intro to Law

Consumer Law

Unit Questions

Name:      

Hour:      

INTRODUCTION TO CONSUMER PROTECTION AND

PRODUCT SAFETY

1. What principle originally guided sales transactions in the United States?       What does this principle literally mean?      

2. What did caveat emptor lead to?       How did federal and state governments respond to this?      

FALSE AND DECEPTIVE ADVERTISING

3. How does deceptive advertising occur?      

4. What is sales puffery?       By law, is puffery allowed?      

5. What happens when advertising appears to be based on factual evidence but in fact cannot be scientifically supported?      

6. Describe bait and switch advertising.      

7. What does the Federal Trade Commission (FTC) look for to see if a bait and switch occurred?      

8. What situations do some door-to-door salesmen create?      

9. What has been done to protect consumers from making such ill-advised decisions?       What must be done by the seller to enact this?      

10. From what sources does the FTC receive complaints for unfair and deceptive advertising?      

11. What happens if the FTC receives numerous and widespread complaints about a problem?       What happens if the FTC concludes that a given advertisement is unfair or deceptive?       At this point, what options are available to the company alleged of wrongdoing?      

12. If the FTC succeeds in proving that an advertisement is unfair or deceptive, what does it usually issue?       What effect does this have on the company?      

13. How does counteradvertising work?      

14. If the FTC instituted a multiple product order, what effect would this have?      

15. What other remedy may the FTC seek if deceptive advertising involved wrongful charges to consumers?      

TELEMARKETING

16. What did the Telephone Consumer Protection Act (TCPA) of 1991 prohibit?      

17. Fully describe the rules governing fraudulent telemarketers?      

18. What is the Federal Communications Commission (FCC)?      

19. Describe how the Do Not Call Registry works.       Can both wire-connected and wireless phones be registered?      

20. How long do telemarketers have from the date on which a consumer signs up for the registry to remove the customer’s phone number from their sales call list?       How long does customer registration remain valid for?       Can this be renewed?      

21. Who is exempt from the Do Not Call Registry?       Does the registry allow consumers to designate specific companies not to call them?      

LABELING AND PACKAGING

22. Describe how federal and state laws regulate the information given on labels and packages.      

23. What did the Fair Packaging and Labeling Act require that food labels identify?      

24. What does the Nutrition Labeling and Education Act of 1990 do?      

25. What primary agencies publish regulations on food labeling?      

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