Writing dementia-friendly information - DEEP

[Pages:3]DEEP Guide

Writing dementia-friendly information

Key messages

? People with dementia have the right to written information about things that affect them, presented in a way that is as easy to understand as possible

? Language, style, length and format can all make a big difference to how easy it is to understand a document.

:K\SURGXFHVSHFL?FGRFXPHQWVIRUSHRSOHZLWK dementia?

Written information can be very helpful for many people. A written document can be re-read many times, with support if necessary, and is a permanent record. +RZHYHUPDQ\SHRSOHZLWKGHPHQWLD?QGUHDGLQJDQGXQGHUVWDQGLQJZULWWHQ LQIRUPDWLRQGLI?FXOW7KLVPD\EHEHFDXVH ? ,WLVWRRORQJ ? 7KHODQJXDJHDQGZULWWHQVW\OHXVHGLV?SURIHVVLRQDO?DQGIXOORIMDUJRQ ? 7KHZD\WKHGRFXPHQWLVVHWRXWLVRIISXWWLQJ ? 7KHFRQWHQWGRHVQRWVHHPUHOHYDQWWRSHRSOHZLWKGHPHQWLD

DEEP Guide: Writing dementia-friendly information

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Style, language and layout

People with dementia want information that is clear, easy to understand and SUHVHQWHGLQDSRVLWLYHZD\+HUHDUHVRPHVXJJHVWLRQVIURPSHRSOHZLWK GHPHQWLDDERXWKRZWRSURYLGHDFFHVVLEOHZULWWHQLQIRUPDWLRQ

Style ? 3UHVHQWLQIRUPDWLRQORJLFDOO\RQHSLHFHDWDWLPH ? .HHSODQJXDJHVLPSOHZLWKRXWEHLQJSDWURQLVLQJ5HPHPEHUWKDW\RXDUH

ZULWLQJIRUDQDGXOWDXGLHQFH ? :ULWHFRQFLVHO\5HPRYHXQQHFHVVDU\ZRUGVZKLFKGLVWUDFWIURPWKHPDLQ

PHVVDJH.HHSWRRQHVXEMHFWLQHDFKVHQWHQFH ? Be clear in the words that you use. ? $YRLGMDUJRQ([SODLQDOOWHUPVDQGFRQFHSWVFOHDUO\&RQVLGHUXVLQJDJORVVDU\ ? 3DUDJUDSKVVKRXOGPDNHVHQVHRQWKHLURZQ3HRSOHVKRXOGQRWKDYHWR

UHPHPEHUZKDWZDVLQWKH?UVWSDUDJUDSKLQRUGHUWRXQGHUVWDQGWKHODVWRQH ? 4XRWDWLRQVDQGH[DPSOHVFDQKHOSSXWLQIRUPDWLRQLQFRQWH[W

Use of pictures ? 'LDJUDPVDQGSLFWXUHVDORQJVLGHWH[WDUHKHOSIXO+RZHYHUWRRPDQ\LPDJHV

FDQEHFRQIXVLQJ7KH\VKRXOGEHUHOHYDQWDQGQRWXVHGVLPSO\IRUGHFRUDWLRQ ? 3KRWRJUDSKVDUHRIWHQSUHIHUDEOHWRLOOXVWUDWLRQVHVSHFLDOO\FDUWRRQVZKLFKDUH

VRPHWLPHVGLI?FXOWWRLQWHUSUHWRUVHHPSDWURQLVLQJ ? 3HUFHSWLRQSUREOHPVFDQPHDQWKDWSHRSOH?QGSKRWRJUDSKVGLI?FXOWWR

LQWHUSUHW3KRWRJUDSKVVKRXOGFOHDUO\UHSUHVHQWWKHLWHP\RXDUHLOOXVWUDWLQJ UDWKHUWKDQEH?DUWLVWLF?,IWKHSKRWRJUDSKLVRIDSHUVRQGRQ?WFKRSRIISDUWRI their head! ? 7H[WVKRXOGQRWRYHUOD\SLFWXUHVRUSKRWRJUDSKV

Making sense of content ? &RORXUFDQEHXVHGWRGLVWLQJXLVKEHWZHHQGLIIHUHQWVHFWLRQVRILQIRUPDWLRQ ? 8VHEXOOHWSRLQWVEROGWH[WWLWOHVDQGKHDGLQJVWRVHSDUDWHLQIRUPDWLRQ3UHVHQW

LWLQPDQDJHDEOHFKXQNV7KLVFDQVWRSSHRSOHIHHOLQJRYHUZKHOPHGE\WKH VKHHUDPRXQWRILQIRUPDWLRQRQDSDJH ? 3XWLQIRUPDWLRQWKDW\RXZDQWWRVWDQGRXWLQVLGHER[HV7KLVFDQKHOSSHRSOH to return to information that they found useful.

DEEP Guide: Writing dementia-friendly information

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Layout ? 7H[WVHWRXWLQWZRFROXPQVLVGLI?FXOWWRUHDG2QHFROXPQLVPXFKHDVLHUIRU

the eye to follow. ? %LJJHUW\SHLVHDVLHUWRUHDG$IRQWVL]HRIDWOHDVWSWLVJRRGSWLVLGHDO ? $YRLGLWDOLFVZKLFKLVPRUHGLI?FXOWWRUHDG ? &KRRVHDQXQFOXWWHUHGIRQWZLWKRXWVHULIVRU?FXUO\ELWV?8VH$ULDOUDWKHUWKDQ

7LPHV1HZ5RPDQ ? :KLWHVSDFHDURXQGWH[WLVJRRG7RRPDQ\ZRUGVRQDSDJHFDQEH

RYHUZKHOPLQJ ? 6SOLWLQIRUPDWLRQLQWRPDQDJHDEOHFKXQNVDQGDOZD\V?QLVKDVHQWHQFHRQWKH

VDPHSDJHLWVWDUWVRQ ? Use of colour helps with interest and concentration.

Format ? $ERRNOHWLVEHWWHUWKDQORRVHOHDISDSHUVDQGUHGXFHVWKHSRVVLELOLW\RIORVLQJ

sections. ? 'RQ?WRYHUZKHOPZLWKWRRPXFKLQIRUPDWLRQOHVVLVRIWHQPRUH

See also...

Creating a dementia-friendly YorkSXEOLVKHGE\-5)$YDLODEOHDW ZZZMUIRUJXNSXEOLFDWLRQVFUHDWLQJGHPHQWLDIULHQGO\\RUN

This guide was created with help from The Forget Me Not group, Swindon and JRF Sounding Board

DEEP guides aim to support the involvement of people with dementia. Some are aimed at DEEP groups, others at organisations wanting to work well with people with dementia. They have all been co-produced with people with dementia and will be updated regularly throughout the project. Suggestions for new guides are welcome ? contact Rachael Litherland at Innovations in Dementia: email rachael@.uk or telephone 01392 420076.

November 2013

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