TEPS (Server) information:



Application Support Uninstall instructions for the WINDOWS platform ONLY.

To remove support from Unix/Linux use: IY95965.AppSupp.Uninstall.Unix.doc.

WARNING: IF YOU USE THE WRONG SET OF INSTRUCTIONS YOU MAY HAVE TO REINSTALL ITM AND ALL PRODUCTS INSTALLED ON ITM.

NOTE: If TEMS, TEPS, or TEP Desktop exists on the same machine, do all Add and Remove Program steps at the same time. To remind you, each step that can be combined is marked with an asterisk “*”.

This document is structured as follows: The information at the left margin is the action that will be accomplished by the indented steps below. For example:

The information at this indent tells what will be accomplished by

the information at this level of indent.

Common information for TEPS, TEP Desktop and TEMS:

The following definitions are used when creating the variables that will be used in this procedure. Replace the symbol with the required value.

is the installation home directory.

is the two character code of the application to be deleted.

All Instructions are to be executed from the SAME DOS Prompt Window and the current drive MUST be the drive where CANDLE_HOME is located.

1) Create the variables that will be used in this procedure.

COMMAND EXAMPLE

set CANDLE_HOME= set CANDLE_HOME=C:\IBM\ITM

set XX= set XX=UX

2) Load the utilities required to complete the steps in this section.

cd %CANDLE_HOME%

Unzip the attached file iy95965.utils.zip, using the option to preserve/use the internal paths.

Application Support Uninstall steps for TEPS and TEPW (Server and Browser client):

1) Review and execute the steps in Common information for TEPS, TEP Desktop and TEMS:

2) Stop the TEPS if it is running.

Use Manage Tivoli Enterprise Monitoring Services.

Select Tivoli Enterprise Portal Server

Right-click and select Stop

If TEPS is already stopped, or after TEPS stops, exit Manage Tivoli Enterprise Monitoring Services.

3) Make a backup copy of the TEPS DB2 database and create and run a delete sql file from all the k*_kcj.sql, k*_pres.sql and k*_link.sql files

cd %CANDLE_HOME%\CNPS

migrate-export

ren SQLLIB\saveexport.sql saveexport.full.sql

filterSQL.bat

migrate-import

4) Make a copy of the applet.html file

cd %CANDLE_HOME%\CNB

copy applet.html applet.backup.html

5) * Delete all the files laid down from the CNPS.CAB and CNB.CAB files and then re-configure the TEPS to remove the application from applet.html.

Use Control Panel ⋄Add or Remove Programs

Select the correct entry

Select Change/Remove

Choose Modify and select Next

Read the pop-up panel and then select OK.

Expand Tivoli Enterprise Portal Server

Deselect the TEPS sub-item for

Select Next

Read the panel information and then select Next to confirm the action to take.

Select Next to initiate the required configuration actions.

Read all panels and Pop-up panels displayed.

Do NOT modify or over-type any values displayed on any panels or Pop-up panels displayed.

Select Next or OK on all panels and Pop-up panels displayed.

Select Finish to complete the action.

Choose to reboot now or later.

Select Finish to really complete the action.

6) Re-start the TEPS

Use Manage Tivoli Enterprise Monitoring Services.

Select Tivoli Enterprise Portal Server.

Right-click and select Start

Application Support Uninstall steps for TEPD (Desktop client):

1) Review and execute the steps in Common information for TEPS, TEP Desktop and TEMS:

2) Stop the TEP Desktop client if it is running.

Use Manage Tivoli Enterprise Monitoring Services.

Select Tivoli Enterprise Portal - Desktop.

Right-click and select Stop

3) Make a copy of the cnp.bat file

cd %CANDLE_HOME%\CNP

copy cnp.bat cnp.backup.bat

4) * Delete all the files laid down from the CNP.CAB files and re-configure the TEP Desktop Client to remove the application from cnp.bat.

Use Control Panel ⋄Add or Remove Programs

Select the correct entry

Select Change/Remove

Choose Modify and select Next

Read the pop-up panel and then select OK.

Expand Tivoli Enterprise Portal Desktop Client

Deselect the TEP sub-item for

Select Next

Read the panel information and then select Next to confirm the action to take.

Select Next to initiate the required configuration actions.

Read all panels and Pop-up panels displayed.

Do NOT modify or overtype any values displayed on any panels or Pop-up panels displayed.

Select Next or OK on all panels and Pop-up panels displayed.

Select Finish to complete the action.

Choose to reboot now or later.

Select Finish to really complete the action.

5) Re-start the TEP Desktop Client

Use Manage Tivoli Enterprise Monitoring Services.

Select Tivoli Enterprise Portal – Desktop.

Right-click and select Start

Application Support Uninstall steps for TEMS:

1) Review and execute the steps in Common information for TEPS, TEP Desktop and TEMS:

The following additional definitions are used when creating the variables that will be used in this procedure.

Replace the symbol with the required value.

is the tems protocol required or kdstsns to run, found by the find command below.

is the port number required for kdstsns to run, found by the find command below.

3) Stop the TEMS if it is running.

Use Manage Tivoli Enterprise Monitoring Services.

Select Tivoli Enterprise Monitoring Server.

Right-click and select Stop

4) Make a list of the files and directories in the CMS directory to backup.

cd %CANDLE_HOME%\CMS

dir ATTRLIB RKDSCATL sqllib TECLIB rb html *ENV *.ini QA1*.*

NOTE: These commands do NOT perform the backup, they just LIST the files that should be backed up.

5) Backup the files and directories shown by the commands above by creating a zip file or copying them to another directory.

6) Start the TEMS.

Use Manage Tivoli Enterprise Monitoring Services.

Select Tivoli Enterprise Monitoring Server.

Right-click and select Start

7) Run the product provided k_del.sql if it exists.

Use Manage Tivoli Enterprise Monitoring Services.

Select Tivoli Enterprise Monitoring Server.

Right-click and select Advanced.

Select Remove TEMS application support.

Choose On this computer and select OK

From the list of files displayed under the Application support file column, select the k_del.sql entry, then press OK.

On the results windows – Application support removal complete window, press Close.

Reply YES to the recycle TEMS Window to complete the application support removal.

8) Get the affinity of the application to be deleted.

cd %CANDLE_HOME%\CMS

getAff.bat %XX%

9) If the affinity returned is blank, then SKIP steps 10 – 14. Do NOT skip step 15.

10) Set the additional variables required for kdstsns to run.

set KBBENV_PATH=%CANDLE_HOME%\CMS\KBBENV

set SQLLIB=%CANDLE_HOME%\CMS\SQLLIB

11) Edit the delTSIT.sql SQL file that follows so it has the following content. This SQL will delete records from TSITDESC which match the affinity of the application to be deleted. Substitute the value that was returned by getAff.bat above for the string affinity below. The double quotes and trailing * are required.

cd %SQLLIB%

notepad delTSIT.sql

Edit Line “WHERE AFFINITIES LIKE “affinity*” and substitute the value affinity for the value returned by getAff.bat above. An unedited example of the file is shown below:

DELETE FROM O4SRV.TSITDESC

WHERE AFFINITIES LIKE "affinity*"

AND SYSTEM.PARMA("QIBUSER","SYSADMIN",10)

AND SYSTEM.PARMA("QIBCLASSID","5140",4);

When editing is complete, save the file and exit notepad.exe.

12) Find the PORT number nd the PROTOCOL value needed to run kdstsns by reviewing the output from the find command and locate the first “PORT:” item. Use the string after the “:” for in the commands that follows. Use the “IP.*” string before the PORT: for in the commands that follows.

cd %CANDLE_HOME%\CMS

type kincms.ini | find “KDC_FAMILIES”

set ITM_PORT=''

set ITM_PROTO=''

13) Create the response file needed to run kdstsns.

cd %CANDLE_HOME%\CMS

echo %ITM_PROTO%> kdstsns.rsp

echo localhost>> kdstsns.rsp

echo %ITM_PORT%>> kdstsns.rsp

echo delTSIT>> kdstsns.rsp

echo end>> kdstsns.rsp

NOTE: There must not any space between the string being written and the redirection characters.

14) Run kdstsns to execute delTSIT.sql against the tables.

cd %CANDLE_HOME%\CMS

kdstsns < kdstsns.rsp

NOTE: Return code 79 from kdstsns indicates that custom situations were not coded for this product code and therefore could not be deleted. This is not an error.

15) * Delete all the files laid down from the CMS.CAB files.

Use Control Panel ⋄Add or Remove Programs

Select the correct entry

Select Change/Remove

Choose Modify and select Next

Read the pop-up panel and then select OK.

Expand Tivoli Enterprise Monitoring Server

Deselect the TEMS sub-item for

Select Next

Read the panel information and then select Next to confirm the action to take.

Select Next to initiate the required configuration actions.

Read all panels and Pop-up panels displayed.

Do NOT modify or overtype any values displayed on any panels or Pop-up panels displayed.

Select Next or OK on all panels and Pop-up panels displayed.

Select Finish to complete the action.

Choose to reboot now or later.

Select Finish to really complete the action.

16) Re-start the TEMS if necessary. After the above steps, the TEMS should be running and Manage Tivoli Enterprise Monitoring Services should also be running. If TEMS is not running refer to step 6 above to start the TEMS.

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