Symantec Encryption Desktop 10.4.2 Maintenance Pack 5 for ...

Symantec Encryption Desktop 10.4.2 Maintenance Pack 5 for Windows Release Notes

Symantec Encryption Desktop 10.4.2 Maintenance Pack 5 for Windows Release Notes

What's changed in this release

The Symantec Encryption Desktop 10.4.2 Maintenance Pack 5 (MP5) for Windows release does not contain new features. However, various customer-reported issues are addressed in this release.

Resolved issues

The following issues have been fixed in this release of Symantec Encryption Desktop for Windows. Symantec Encryption Desktop ? Users can now successfully use the French (AZERTY) keyboard layout and authenticate at PGP BootGuard on the

Dell Latitude (3400, 5480, 5490, 7390) and Dell Precision (5520) systems running Windows 10. [4257044] ? The PGP Services no longer stop intermittently and users can send emails successfully when an USB drive encrypted

with Symantec Drive Encryption is connected to a Windows system. [4245899] ? The Code Signing Certificate of the Symantec Encryption Desktop for Windows MSI file no longer contains the contact

email address information for the certificate. [ 4266532] PGP Messaging ? Users running Windows 10 and Outlook 2013 with Cached Exchange Mode disabled can now use the Encrypt and

Sign buttons to encrypt and send emails successfully. [4266384] PGP Zip ? Users can now successfully decrypt a PGP Zip file that is larger than 32 KB in size and is encrypted using the Bzip2

compression. [4258389] ? PGP Zip no longer stops working when adding an Active Directory group, containing 16 or more users, to a PGP Zip

file. For more information, see . [4243332]

Known issue

The following is the known issue in this release of Symantec Encryption Desktop for Windows: Incompatibility of PGP Viewer with Outlook 64-bit and Office Professional Plus 2013 or later (Click-to-Run): [4268499] PGP Viewer is a 32-bit application. PGP Viewer is not compatible with a 64-bit version of Outlook. PGP Viewer is also not compatible with a Click-to-Run version of Microsoft Office Professional Plus 2013 or later. Therefore, when PGP Viewer is installed with a 64-bit version of Outlook or with a Click-to-Run version of Office Professional Plus 2013 or later, PGP Viewer cannot decrypt PGP encrypted emails. For more information on how to work around this issue, see https:// knowledge.external/article?legacyId=tech253816.

Installation or upgrade

For information about installing or upgrading to this release, refer to the "Installing Symantec Encryption Desktop" chapter in the Symantec Encryption Desktop for Windows User's Guide 10.4.2. Download the user guide from https://

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techdocs.content/broadcom/techdocs/us/en/symantec-security-software/information-security/symantecencryption-desktop/10-4-2/encryption-desktop-user-guides.html. For upgrading your encrypted computers to a Windows 10 release, see the article at external/article?legacyId=HOWTO128174. For information on system requirements for Symantec Encryption Desktop 10.4.2, see the article at https:// knowledge.external/article?legacyId=TECH248332.

Documentation resources

Documentation is available in the PDF format at the Tech Doc portal. Download the documentation for Symantec Encryption Desktop 10.4.2 and PGP Command Line 10.4.2 from https:// techdocs.content/broadcom/techdocs/us/en/symantec-security-software/information-security/symantecencryption-desktop/10-4-2.html. Download the documentation for Symantec Encryption Management Server from content/broadcom/techdocs/us/en/symantec-security-software/information-security/symantec-encryption-managementserver/3-4-2.html.

Copyright statement

Broadcom, the pulse logo, Connecting everything, and Symantec are among the trademarks of Broadcom. The term "Broadcom" refers to Broadcom Inc. and/or its subsidiaries. For more information, please visit . Broadcom reserves the right to make changes without further notice to any products or data herein to improve reliability, function, or design. Information furnished by Broadcom is believed to be accurate and reliable. However, Broadcom does not assume any liability arising out of the application or use of this information, nor the application or use of any product or circuit described herein, neither does it convey any license under its patent rights nor the rights of others.

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