Dell Data Protection | Endpoint Security Suite Enterprise
Dell Data Protection | Endpoint Security Suite Enterprise
Advanced Installation Guide v1.4
Notes, cautions, and warnings
NOTE: A NOTE indicates important information that helps you make better use of your product.
CAUTION: A CAUTION indicates either potential damage to hardware or loss of data and tells you how to avoid the problem.
WARNING: A WARNING indicates a potential for property damage, personal injury, or death.
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Endpoint Security Suite Enterprise Advanced Installation Guide 2017 - 05
Rev. A02
Contents
1 Introduction....................................................................................................................................................7 Before You Begin................................................................................................................................................................ 7 Using This Guide................................................................................................................................................................ 8 Contact Dell ProSupport................................................................................................................................................... 8
2 Requirements............................................................................................................................................... 10 All Clients........................................................................................................................................................................... 10 All Clients - Prerequisites........................................................................................................................................... 10 All Clients - Hardware.................................................................................................................................................10 All Clients - Language Support.................................................................................................................................. 11 Encryption Client............................................................................................................................................................... 11 Encryption Client Prerequisites................................................................................................................................. 12 Encryption Client Hardware.......................................................................................................................................12 Encryption Client Operating Systems...................................................................................................................... 12 External Media Shield (EMS) Operating Systems..................................................................................................12 Server Encryption Client..................................................................................................................................................13 Server Encryption Client Prerequisites.................................................................................................................... 14 Server Encryption Client Hardware..........................................................................................................................14 Server Encryption Client Operating Systems..........................................................................................................14 External Media Shield (EMS) Operating Systems..................................................................................................15 Advanced Threat Prevention Client............................................................................................................................... 16 Advanced Threat Prevention Operating Systems.................................................................................................. 16 Advanced Threat Prevention Ports.......................................................................................................................... 16 BIOS Image Integrity Verification..............................................................................................................................16 SED Client..........................................................................................................................................................................17 OPAL Drivers............................................................................................................................................................... 17 SED Client Prerequisites............................................................................................................................................ 18 SED Client Hardware..................................................................................................................................................18 SED Client Operating Systems................................................................................................................................. 19 Advanced Authentication Client..................................................................................................................................... 19 Advanced Authentication Client Hardware.............................................................................................................20 Advanced Authentication Client Operating Systems............................................................................................ 20 BitLocker Manager Client................................................................................................................................................ 21 BitLocker Manager Client Prerequisites...................................................................................................................21 BitLocker Manager Client Operating Systems........................................................................................................21 Authentication Options................................................................................................................................................... 22 Encryption Client........................................................................................................................................................22 SED Client................................................................................................................................................................... 23 BitLocker Manager.....................................................................................................................................................24
3 Registry Settings......................................................................................................................................... 25 Encryption Client Registry Settings...............................................................................................................................25 Advanced Threat Prevention Client Registry Settings................................................................................................28
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SED Client Registry Settings..........................................................................................................................................29 Advanced Authentication Client Registry Settings...................................................................................................... 31 BitLocker Manager Client Registry Settings................................................................................................................. 31
4 Install Using the ESSE Master Installer........................................................................................................ 33 Install Interactively Using the ESSE Master Installer................................................................................................... 33 Install by Command Line Using the ESSE Master Installer.........................................................................................36
5 Uninstall Using the ESSE Master Installer....................................................................................................39 Uninstall the ESSE Master Installer............................................................................................................................... 39 Command Line Uninstallation................................................................................................................................... 39
6 Install Using the Child Installers................................................................................................................... 40 Install Drivers..................................................................................................................................................................... 41 Install Encryption Client................................................................................................................................................... 41 Command Line Installation.........................................................................................................................................41 Install Server Encryption Client...................................................................................................................................... 43 Install Server Encryption Interactively..................................................................................................................... 44 Install Server Encryption Using the Command Line.............................................................................................. 47 Activate Server Encryption.......................................................................................................................................49 Install Advanced Threat Prevention Client.....................................................................................................................51 Command Line Installation........................................................................................................................................52 Install Web Protection and Firewall................................................................................................................................53 Command Line Installation........................................................................................................................................53 Install SED Management and Advanced Authentication Clients............................................................................... 54 Command Line Installation........................................................................................................................................55 Install BitLocker Manager Client.................................................................................................................................... 55 Command Line Installation........................................................................................................................................55
7 Uninstall Using the Child Installers............................................................................................................... 57 Uninstall Web Protection and Firewall........................................................................................................................... 58 Command Line Uninstallation................................................................................................................................... 58 Uninstall Encryption and Server Encryption Client......................................................................................................58 Process........................................................................................................................................................................58 Command Line Uninstallation................................................................................................................................... 59 Uninstall Advanced Threat Prevention..........................................................................................................................60 Command Line Uninstallation...................................................................................................................................60 Uninstall SED and Advanced Authentication Clients...................................................................................................60 Process........................................................................................................................................................................ 61 Deactivate the PBA.................................................................................................................................................... 61 Uninstall SED Client and Advanced Authentication Clients...................................................................................61 Uninstall BitLocker Manager Client............................................................................................................................... 62 Command Line Uninstallation................................................................................................................................... 62
8 Commonly Used Scenarios.......................................................................................................................... 63 Encryption Client, Advanced Threat Prevention, and Advanced Authentication.................................................... 64 SED Client (including Advanced Authentication) and External Media Shield.......................................................... 65
4
Dell Data Protection | Endpoint Security Suite Enterprise
Contents
BitLocker Manager and External Media Shield............................................................................................................ 65 BitLocker Manager and Advanced Threat Prevention................................................................................................ 66
9 Provision a Tenant for Advanced Threat Prevention..................................................................................... 67 Provision a Tenant............................................................................................................................................................ 67
10 Configure Advanced Threat Prevention Agent Auto Update........................................................................ 71
11 Pre-Installation Configuration for One-time Password, SED UEFI, and BitLocker........................................72 Initialize the TPM..............................................................................................................................................................72 Pre-Installation Configuration for UEFI Computers..................................................................................................... 72 Enable Network Connectivity During UEFI Preboot Authentication................................................................... 72 Disable Legacy Option ROMs................................................................................................................................... 73 Pre-Installation Configuration to Set Up a BitLocker PBA Partition.......................................................................... 73
12 Set GPO on Domain Controller to Enable Entitlements............................................................................... 74
13 Extract the Child Installers from the ESSE Master Installer........................................................................ 77
14 Configure Key Server for Uninstallation of Encryption Client Activated Against EE Server.........................78 Services Panel - Add Domain Account User.................................................................................................................78 Key Server Config File - Add User for EE Server Communication............................................................................ 79 Sample Configuration File......................................................................................................................................... 80 Services Panel - Restart Key Server Service............................................................................................................... 80 Remote Management Console - Add Forensic Administrator....................................................................................80
15 Use the Administrative Download Utility (CMGAd).................................................................................... 82 Use the Administrative Download Utility in Forensic Mode........................................................................................82 Use the Administrative Download Utility in Admin Mode........................................................................................... 84
16 Configure Server Encryption...................................................................................................................... 86 Enable Server Encryption............................................................................................................................................... 86 Customize Activation Logon Dialog............................................................................................................................... 86 Set Server Encryption EMS Policies..............................................................................................................................87 Suspend an Encrypted Server Instance........................................................................................................................ 87
17 Troubleshooting.......................................................................................................................................... 89 All Clients - Troubleshooting........................................................................................................................................... 89 Encryption and Server Encryption Client Troubleshooting......................................................................................... 89 Upgrade to the Windows 10 Anniversary Update..................................................................................................89 Activation on a Server Operating System...............................................................................................................89 (Optional) Create an Encryption Removal Agent Log File.................................................................................... 92 Find TSS Version........................................................................................................................................................93 EMS and PCS Interactions....................................................................................................................................... 93 Use WSScan...............................................................................................................................................................93 Use WSProbe............................................................................................................................................................. 97 Check Encryption Removal Agent Status...............................................................................................................98 Advanced Threat Prevention Client Troubleshooting..................................................................................................99
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Contents
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