Deloitte



CWS Frequently Asked Questions

1. What is the process if my company would like to provide contractor resources to Deloitte projects?

2. I have been requested by the CWS Supply Chain Team to register in the CWS Web Portal and am having issues submitting my company profile. Who do I call?

3. I submitted my company’s profile in the CWS Web Portal and I made a mistake. Is there any way for me to get back into the profile I created?

4. After submitting my company profile in the CWS Web Portal, will I receive a user name and password to the portal? If so, when can I expect to receive it?

5. I’ve submitted my company’s profile and registered. So, why am I not receiving requirements?

6. What if my company has a subcontractor agreement with Deloitte, has provided resources on Deloitte engagements, and has gone through the process of filling out the portal profile? Is there anything else that I can do to improve my firm’s chances of being included in Deloitte’s standard subcontracting supply chain?

7. How do I add a user to my company’s profile?

8. Is a fee charged to use the online billing service? Will the fee be deducted from our invoice or raised as a separate invoice to us?

9. Where in the portal can I find my company’s supply chain status?

Supply Chain Team

(For information on registering with Deloitte):

cwssupplychain@

Web Portal Support

(For functional and technical questions/issues with the CWS portal):

subwebportal@

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What is the process if my company would like to provide subcontractor resources to Deloitte projects?

A: Deloitte’s Contingent Workforce Services facilitates the subcontracting needs for Deloitte Consulting projects. Please contact CWS Supply Chain Team at cwssupplychain@ so you can be provided with a survey link to register your company information. Depending on your organizations capabilities and the needs of the practice will determine if/when the CWS Supply Chain Team contacts you to move forward with the next steps.

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I have been requested by the CWS Supply Chain Team to register in the CWS Web Portal and am having issues submitting my company profile. Who can I call?

A: Please contact subwebportal@ detailing the issues you are facing. You will receive a response within 1-2 business days.

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I submitted my company’s profile in the CWS Web Portal but I made a mistake. Is there any way for me to get back into the profile I created?

A: Editing your submittal is not possible at this time. Only active suppliers are provided with user names and passwords and have the ability to make changes to company profiles at any time.

If you would like to report a mistake made on your profile, please send an e-mail to subwebportal@, so your existing profile can be deleted. You can then resubmit your company information.

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After submitting my company profile in the CWS Web Portal, when can I expect a user name and password to the portal?

A: You have become a registered supplier by completing a company profile. You will receive more detailed information surrounding access only if CWS should have a need to conduct business with your firm. In that event, the primary contact listed in your profile would receive an email with your log-in ID and password. However, until the need arises, please understand that you will not have further access to your profile or CWS web portal.

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I’ve submitted my company’s profile and registered. So, why am I not receiving requirements?

A: Registration does not guarantee you will receive requirements. We currently have an approved supply chain in place.  In the event the current supply chain is not meeting our resource needs, we will then reach out to the appropriate firms who have registered via the survey link.

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What if my company has a subcontractor agreement with Deloitte, has provided resources on Deloitte engagements, and has gone through the process of filling out the portal profile? Is there anything else I can do to improve my firm’s chances of being included in Deloitte’s standard supply chain?

A: Please contact CWS Supply Chain Team at cwssupplychain@ to discuss the trial process for the national supply chain segments.

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How do I add a user to my company’s profile?

A: If you have a user name and password, you can add contacts on the Contacts tab of the My Company screen. You will then see a password field that will allow you to issue a password for any new contact you enter. Instructions on how to add contacts are included in part 1 of the Supplier User Guide that is available to you after you have logged into the portal.

If you do not have a user name and password but wish to update the information in your company’s profile, please contact subwebportal@.

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Is a fee charged to use the online billing service? Will that be deducted from our invoice or raised as a separate invoice to us?

A: The charge is a user fee for the portal and will be deducted directly from the “service fees” portion of your portal invoice before your payment is issued. (FYI: The fee is not imposed on expenses or retention incentive payments issued).

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Where in the portal can I find my company’s status?

A: If you have questions regarding your firm’s status with CWS, please contact CWS Supply Chain Team at cwssupplychain@ .

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