Change Manager Role Description - Te Hapai O



Change Manager – Fixed TermTe Hāpai O, Organisational Capability and ServicesProvide Change Management for Te Hāpai O which is a programme of work to build organisational capability across branches (OCS and OSP) by providing tools and support to stakeholders so we can provide joined up, transparent, fit for purpose services. The change manager will ensure that change management strategies are designed and implemented to integrate new business processes and employee/organisational adoption. This role is in the first project to deliver is Pūnaha Whakahaere Tahua (Finance Capability). Reporting to: Programme Manager, Te Hāpai OLocation: WellingtonSalary range: Non-bandedWhat we do matters – our purposeOur purpose is to serve and connect people, communities and government to build a safe, prosperous and respected nation.In other words, it’s all about helping to make New Zealand better for New Zealanders.How we do things around here – our principlesWe make it easy, we make it work Customer centredMake things even betterWe’re stronger together Work as a teamValue each otherWe take pride in what we do Make a positive differenceStrive for excellenceWorking effectively with MāoriTe Aka Taiwhenua – our Māori Strategic Framework – enables us to work effectively with Māori. Te Aka Taiwhenua is underpinned by our mātāpono – Kotahitanga, Manaakitanga, Whānaungatanga, He Tāngata.As DIA is an agent of the Crown, Te Tiriti o Waitangi/The Treaty of Waitangi is important to everything we say or do. We recognise it as an enduring document central to New Zealand’s past, present and future. Building and maintaining meaningful relationships is important to work effectively with Māori, stakeholders and other agencies. We accept our privileged role and responsibility of holding and protecting the Treaty of Waitangi / Te Tiriti o Waitangi.What you will do to contributeAs a result we will seeChange Management engagement and associated artefactsEngage with stakeholders at all levels of the organisation to inform the planning and documentation of artefacts. Facilitate workshops and specific interest groups to ensure they are informed and ready for the change.Engage with suppliers to inform planning and resource requirements for the implementation phase of the project/s.Provide documentation to Deloitte to inform a review of change readiness.Contribute to identifying the right people for a Business Readiness Leadership Group and other Network Groups, put in place a plan for engagement at key stages during the project/s.Provide guidance to sponsor and Board on key points of engagement.Change Impact Assessments with stakeholders to identify the change and gaps to inform the engagement required as the project/s progress.Documented experience shifts for people and a detailed plan to help achieve the target state.A Change Management Strategy that supports the detailed Change Management Plan.A high-level Training Strategy as a deliverable of the Global Design Phase.A Change Management Plan for the Implementation phase and associated project/s schedule to feed into integrated plan.A Business Readiness Leadership Group will be set up and operate with agenda, minutes and action plans.Appropriate network groups will be established as reference and review.Sponsor and Board Engagement plan.Provide support and tools to ensure leader led change management Facilitate workshops with the Finance Leadership team to provide them with tools and messages to share with their teams.Plan and facilitate sessions with key groups across DIA to ensure the wider audience is bought on the journey.Prepare presentations for Leaders to inform the sessions with their teams and the wider DIA mitted leaders that are willing, ready, and able to support the successful adoption of change.Documented presentations, and key messaging for specific leaders and governance to support their understanding and engagement with their teams or wider stakeholders. Review, lead and support a financial capability review for DIA staff and Managers Assess current state capability by reviewing documentation and training materials in placeResearch work done across government and within DIA to inform the approachMeet with Finance Leadership and other areas such as HR, EPMO, OCS to inform the work. Present to the Te Hapai O Programme Board for feedback and endorsement.A framework outlining financial capabilities required by our people, by role type (e.g. Administrator, Budget Manager, Project Manager), with levels reflecting a progressive increase in complexity and skill including a set of statements illustrating the type of behaviours expected at each level. A roadmap for developing financial capability over time.Provide advice and assistance with identifying the future organisational structure for Finance Tools and considerations based on accepted change methodology to support organisational design.Work with HR to support the SRO and Business Readiness Lead to consider options for the change, timeframes and communication.Prepare documentation to support engagement with the people as the process progresses. Documented future state organisational structure with impacts and timelines to support it.Messaging and Change Management planning in place to support the agreed path.Health and safety (for self)Work safely and take responsibility for keeping self and colleagues free from harmReport all incidents and hazards promptlyKnow what to do in the event of an emergencyCooperate in implementing return to work plansA safe and healthy workplace for all people using our sites as a place of work.Health and safety guidelines are followedAdviseCollaborate withInfluenceInformManage/leadDeliver toWho you will work with to get the job doneInternalSenior Responsible Owner (SRO)Programme DirectorProject Manager/sCommunications AdvisorSubject Matter Experts (SME’s)ExternalDeloitteOracle Your delegations Human Resources and financial delegationsLevel ZDirect reportsUp to 3Your success profile for this roleWhat you will bring specificallyAt DIA, we have a Capability Framework to help guide our people towards the behaviours and skills needed to be successful. The core success profile for this role is Specialist.Keys to Success:Problem solvingCritical thinkingInterpersonal savvyNavigating complexityCommunicating with influenceTechnical and specialist learningExperience: Proven experience in building and maintaining effective relationships with colleagues, peers in other branches, and senior leaders as required.Extensive Change Management experience, including stakeholder and communication planning.Experience in tailoring change management practices to ensure business outcomes are achieved.Knowledge:Well-developed understanding of a range of change and programme and project/s methodologies and their implementation.Understanding of programme and project/s standards, agile practices and experience in tailoring these to ensure agility and flexibilityExcellent understanding of change management practices. Skills:Excellent oral and written communication skillsStrong presentation and negotiating skillsOther requirements:Tertiary qualification in an appropriate field/or equivalent experience is desirableRelevant Change Management training – i.e. PROSCI ................
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