Ideation Process - School of Engineering
Nov 02, 2013 · Example 8: Delivery System Design: Test of a clinic involving two languages PDSA for June 2001 Delivery System Design PLAN: Because we have a large number of Spanish-speaking patients who have not been to a clinic, we decided to test a clinic with 6 Spanish-speaking patients and 4 English-speaking (normally we book 12 patients). ................
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