WHO IS YOUR CUSTOMER?
[Pages:3]WHO IS YOUR CUSTOMER?
DEFINING YOUR CUSTOMER
Defining your users and/or customers, is one of the most important aspects of application development and should never be overlooked.
This exercise alone can save you thousands of dollars and months of wasted time.
It's is important to get crystal clear on who we are building this for. We must define the `Who' before we focus on the `What' since much of what we will create will be based on who we are building this for.
Please fill out the next customer avatar section which will help narrow down the scope of your project and make it very clear who exactly this project will be built for.
DEFINE
DESIGN
DEVELOP
DEPLOY
DOMAIN & WEBSITE
LICENSE CONTROL
LAUNCH APPLICATION
SECURITY & PROTECTION
VERSION CONTROL
BUILD APPLICATION
PROCESS FLOW CHART
WIREFRAME DESIGNS
DETAILED SCOPE
WHY WILL YOU BUILD IT
WHAT WILL YOU BUILD
WHO IS YOUR CUSTOMER
WHO IS YOUR CUSTOMER?
YOUR IDEAL CUSTOMER
Fill in your ideal customer's details
Age Range: Location: Language: Income: Excel Level: Education: Marital Status:
Describe your ideal customer
WHO IS YOUR CUSTOMER
CUSTOMER PAINS, FEARS & GOALS
In order to fully understand how to help people and create solutions with the software we build, we must also understand both their pains & fears as well as their dreams & goals. This not only helps us in the development process, but in the marketing message once development is done.
Describe your customer's pains, frustrations, and fears
Describe your customers dreams, goals & desires
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