Gregory Sherman - Brockport



Tiana Figueroa

585-851-2983 | tianafigueroa@

Professional Summary

Committed and motivated, office support professional with an inherent desire to assist others. Professional demeanor and strength in customer service allows for completeness and accuracy with fine attention to detail.

Organizational aptitude allows for flexible, structured, and thorough execution.

Office Support Qualifications & Skills

• Completing 400 hours of instructional and hands-on training

Computer literate in Microsoft Word, Excel and PowerPoint 2013

• Able to maintain records, reports, and charts

• Type 50+ words per minute with precision

• Capable in operating various office equipment including copiers and fax machines

• Coordination of scheduling and routine office administrative support

Education & Training Experience

Office Support Certificate Program, 2019

Rochester Educational Opportunity Center (REOC), Rochester, NY

AED, CPR & First Aid Certification, 2018

American Red Cross, Rochester, NY

Office Support Coursework

|Keyboarding |Interpersonal Communications |

|Customer Service |Microsoft PowerPoint 2013 |

|Microsoft Word 2013 |Business communications |

|Microsoft Excel 2013 |Records management |

|Career Development | |

Related Professional Experience

Direct Support Professional, 2018-present

Ontario ARC, Canandaigua, NY

• Management of individualized daily care plans

• Supervising meals

• Collaboration with colleagues on managed care

Direct Support Professional, 2018

Catholic Charities IRA, Lyons, NY

• Management of individualized daily care plans

• Assisting with goals to achieve community time

• Documentation and filing of daily activities

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