JOB DESCRIPTION & PERSON SPECIFICATION



JOB DESCRIPTION & PERSON SPECIFICATIONJOB TITLE:??????? Head of Digital and IT Services – Interim – 6 monthsREPORTS TO:? Director of Digital, IT and Business Services SALARY:????????? Level G1HOURS:?????????? 37 per weekPURPOSE OF POSTThe purpose of the post is to lead the Information Commissioner’s Office (ICO) Digital and IT Services department. The role will work closely with stakeholders and IT specialists to ensure adequate and appropriate Digital and IT policies and procedures are deployed across the ICO’s overall IT landscape.The post holder supports the alignment of business objectives and the Digital and IT strategy from an operational perspective. A key outcome for the role is ensuring the ICO is continually at the forefront in the delivery of Digital and IT services, procedures and technology.The Head of Digital and IT Services leads a team whose day to day responsibilities include active management of IT services in areas including IT Helpdesk, Major Incident Management, Infrastructure and Applications monitoring, Change Management, Problem Management and Contract Management. In addition, the role will work closely with the Head of Product and Architecture and the Head of Cyber Security which all report to the Director of Digital, IT and Business Services.KEY RESPONSIBILITIESManage Digital and IT activity to support the delivery of the ICO’s digital and ICT objectives outlined in the ICO’s strategic plans. Provide leadership to teams within the ICO.? This may be through the direct management of staff or through collaboration with teams and IT specialists on the delivery of Digital and IT plans that delivers effective and efficient services.Continually review digital and IT requirements and deliverables against the emerging requirements, ICO strategic plans and other business plans / targets to ensure that technology, staff and resources are appropriately delivered.Understand the evolving digital and IT landscape and organisational objectives in order to identify emerging operational challenges and opportunities.Lead of Supplier Management for Digital and IT related servicesManage the documentation of the current and future Digital an IT services.Identify opportunities for continuous improvement in the Digital and IT services within ICO and recommend appropriate strategies to ICO teams, the Director of Digital, IT and Business, or appropriate governance boardsEngage with relevant external stakeholders, collaborating where appropriate, to develop suitable Digital and IT solutions in areas of common concern or joint working.PERSON SPECIFICATIONCriteriaHow AssessedEducation and QualificationsDegree or relevant technical qualification or equivalent experienceApplication form/certificatesWork Experience Significant and diverse Digital and IT services? experience (5+ years).Experience of owning the delivery of Digital and IT services and strategies.Experience of IT procurement, public sector procurement rules and contract management.Application form / InterviewApplication form / InterviewApplication form / InterviewKnowledge, skills and ability.Excellent understanding of Digital and IT Services and Operations.Knowledge of change management and problem? to deliver a modern, fit for purpose digital and IT service.Knowledge of the regulatory environment and the public sector generally.Broad knowledge of all aspects of IT technology, in particular Microsoft OS’s, applications and cloud offerings.Excellent written and verbal communication skills, particularly the ability to effectively communicate with technical and non-technical audiences.Personally Effective – excellent organisational skills, ability to prioritise and delegate.Ability to seek out, manage and influence opportunities for continuous improvement and change.Application form /InterviewApplication form /InterviewApplication form /InterviewApplication form /InterviewApplication form / Test / Interview / PresentationApplication form / InterviewApplication form /Interview ................
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