Jerolin Management Services< LLC



POSITION DESCRIPTION

INSTRUCTIONS: This position description is an important document for determining the appropriate classification, pay range and performance standards for a position. Part I should be verified by employee and any inaccuracies so noted. Part II should be completed by the employee in the position; your immediate supervisor and Executive Director will offer collaborative assistance in providing input in the completion of the document. The completed form needs to also be reviewed by the Executive Director and a copy of it is to be maintained in your personnel file. Part III is to be filled out by the immediate supervisor. Please be sure that the information on this form is accurate and complete.

PART I: ORGANIZATION INFORMATION

|1. Name (last, first, middle): |2. Date: |

|3. Position Title: |4A. Position Number |

|Program Manager |4B. Salary Range: |

|5. Working Title: |6. Title of Immediate Supervisor: |

|Residential Manager (House Manager) |Support Plan Coordinator |

|7. FLSA Status: Exempt |8. I.ocation: 3500 W. Broadway St, Hopewell, VA 23860 |

PART II: POSITION INFORMATION

|9. State the chief objective of this position in a brief statement: |

|The chief objective of the Program Manager, under limited supervision, this person is responsible for the overall management of the|

|program, ensuring that programs are implemented property to meet the individual goals of Individuals. Assist the Support Plan |

|Coordinator and/or Associate Coordinator in managing and supervising ID Waiver programs and staff. Provide technical assistance |

|and training to residential staff who provide supportive and skill-building services to individuals who are intellectual disabled. |

|Review and sign employee timesheets. Provide quality improvement on all required documentation such as daily support notes, data |

|collection, person centered review reports and other information deemed necessary. |

|10. Prior to filling out the next section, think about the essential functions (tasks and duties) that are performed in this job. |

|Consider the time spent on these essential functions, how important they are to achieving the objective of the position, and the |

|processes or ways in which these essential functions are performed. After considering these aspects of the position, List the |

|essential functions that are performed in the position below under work task and duties utilizing the following structure: |

|- State the most important essential function of the position first and finish with the least important one. |

|- Calculate the percent that each essential function requires of the position’s total working time. Be sure these percentages total|

|100%. Include all essential functions that are performed in this position except those that require 2% or less of the position |

|work time unless they’re deemed very important. |

|Percentage of |Work Tasks and Duties |

|Total | |

|Working | |

|Time | |

|5% | ADMINISTRATIVE |

| | |

| |Part of the team involved in screening, interviewing, selecting and hiring individuals to work in the various |

| |programs according to all Jerolin Management Services, LLC Policy & Procedures. |

| | |

| |Responsible for implementing disciplinary actions, performance evaluations and participating in the termination |

| |process of employees who are not performing to the standards of their position description and/or not complying |

| |with company policies. |

|20% | |

| |Also responsible for completing staff work assignments and work schedules, if applicable. |

| | |

| |Review staff timesheets. |

| | |

| |Assist the Human Resource Associate in scheduling of medication administration, behavior management and CPR/First |

| |Aide and other trainings for staff by communicating with staff supervised and monitoring their attendance. |

| | |

| |PROGRAM OVERSIGHT/SUPERVISION This|

| |person is responsible for the direct supervision of all staff within the group home. |

| | |

| |Coordinate all aspects of life in the group home |

| |Assist the Support Plan Coordinator and/or Associate Coordinator in conducting a new employee trainings related to|

| |providing supports and assistance to individuals in the following areas: Personal Living Skills, Communication, |

| |Social Skills, Community Living Skills, Health and Safety, Functional Academic Skills, Behavioral Management |

| |Skills. |

| | |

| |Ensure that the Individuals complete daily personal care routines. |

| | |

| |Review medical needs of Individuals; schedule appointments with medical providers. |

| | |

| |Monitor food preparation, ensuring that meals are properly prepared in accordance with established standards. |

| | |

| |Order food and other supplies as needed on a regular basis. |

| | |

| |Monitor visitations. Attend scheduled meetings (e.g. Annual Individualized Planning Meeting's, Quarterly review |

| |meetings) |

| | |

| |Implement behavior programs. |

| | |

| |Responsible for overall administration of residential programs(s), which are planned and implemented to meet |

| |individual needs and goals of individuals in the areas of Personal Living Skills, Communication, Social Skills, |

| |Community Living Skills, Health and Safety, Functional Academic Skills, Behavioral Management Skills. |

| |Complete staff duties assignment sheet related to duties not directly related to programming with individuals, if |

| |applicable to program type. |

| |Monitor facility and equipment maintenance and schedule repairs. Schedule building and fire inspection, as needed.|

| |Assist in maintaining a safe and orderly work environment for individuals and staff by addressing potential health|

| |and safety issues. |

| |Provide supervision and oversight to the staff working in residential support programs by monitoring staff’s |

| |intervention techniques while implementing the Plan for Support. |

| |Providing training to staff related to providing direct skill-building activities and assistance to individuals; |

|20% |and documentation strategies. |

| |In the following areas: Self Care/Daily Living Skills, Housekeeping Skills, Social/Leisure Skills, Community |

| |Living Skills, Health/Safety, Academic Skills, Behavioral Management. |

| |Monitoring of residential support staff with administering the individual's medication |

| |Monitor residential support staff to ensure a safe environment for individuals and staff by addressing potential |

| |health and safety issues. |

| |Assist with employee evaluations. |

|20% | |

| |Train and assure fire drills are run on each shift on a monthly basis. |

| | |

| |Direct and supervise all activities of direct support professionals. |

| | |

| |Schedule training sessions for staff; conduct staff meetings regularly. |

| |Coordinate activities of both staff and employees. |

| |Maintain and reconcile petty cash fund accurately. |

| | |

| |Communicate and interface with various groups and individuals (e.g. supervisor, subordinates, physicians, nurses, |

| |consultants, neighbors, residents, families of residents, etc). |

|10% | |

| |Manage individual records and ensure that documentation by staff is correct and meets guidelines. |

|5% | |

| |Receive, review, process, file and submit a variety of documents and reports (e.g. personnel information, |

|10% |visitation/contact sheets, goals, progress notes, daily data collection sheets, etc). |

| | |

| |Able to be on-call (via mobile phone) 24 hours per day, 7 days per week to assist staff with emergency situations.|

|5% | |

| | |

| |Oversee overall cleanliness of facility and environment. |

| | |

| |Ensure medication certified personnel are present at all times. |

| | |

| |Abide by, enforce and participate in the implementation and ongoing oversight of all Jerolin Management Services, |

| |LLC safety standards and regulations. |

|5% |Recommends to Executive Director and/or Support Plan Coordinator changes or additions to program activities, |

| |including the individual’s services, staff development, and facility and equipment needs. |

| |QUALITY MANAGEMENT/CONSUMER RECORDKEEPING Demonstrate the ability to document effectively, monitor and |

| |review individual’s service records. |

| |Complies with all established legislation, mandated program standards, and Jerolin Management Services, LLC |

|Not Rated |requirements regarding the individual’s services and documentation of services. |

| |Completes, submits and coordinate with applicable staff making corrections on weekly record reviews, for all |

| |service records. |

| |Provide retraining to staff exhibiting documentation issues or have difficulty delivering services as outline in |

| |the Plan for Support. |

| |SERVICE PROVISION/COORDINATION Lead person in orienting staff |

| |to consumer service plans in the program and ensure that staff implement the services plan correctly to their |

| |assigned individual. This also includes general monitoring to ensure that services are delivered as outlined in |

| |the individual’s Plan for Support. |

| |Consistently exercise discretion and good judgment relate to the individual’s services and crisis situations. |

| |Assist the Support Plan Coordinator by performing assessments and development of annual Plan for Supports (PFS) |

| |and Person Center Reviews by sharing information on the individual(s) progress and making recommendations in |

| |revisions to outcomes or support instructions. |

| |Identify the strengths and needs of individuals who have various sensory impairments, mental and physical |

| |limitations in an effort to develop a Plan for Support. |

| |Collaborate, communicate and participate in service coordination through telephone contact and staff meeting with |

| |case managers, programs, family members, and other agencies to ensure appropriate and supportive services |

| |delivery. |

| |Schedules and coordinates the timely provision of ancillary services as needed. |

| |PLAN FOR SUPPORT: Monitors goals |

| |and objectives, behavioral interventions, and consumer progress and preferences according to information |

| |identified on the Plan for Support. |

| | |

| |COMMITEES MEETINGS: |

| |Conducts, attends and participates on committees and meetings for the purpose of information exchange, services |

| |coordination and quality assurance. Conducts scheduled group meetings and program trainings with staff. |

| |TRANSPORTATION ASSISTANCE: |

| |Assist with transportation of individuals to the program and on program activities as needed. |

| |Arrange and schedule transportation to meet consumer’s needs. |

| |STAFF DEVELOPMENT: Participates in all |

| |required training activities, seminars, and conferences to enhance skills and understanding of service delivery |

| |changes. |

| |Participate annually in the following trainings: Confidentiality/HIPPA, Human Rights, CPR/First Aid, Behavior |

| |Management, Risk Management-Exposure control Plan, Emergency Preparedness. |

| |Medication Training –one time upon hire and tri-annually thereafter. |

| |Participate in DSP Orientation training sponsored by the Behavioral Health and Developmental Services upon hire |

| |and prior to providing services to individuals and as needed thereafter for reinforcement and changes. |

| |Participate in documentations trainings held by the agency. General documentation upon hire and as needed |

| |thereafter. |

| |REPORT SUBMISSIONS: |

| |Completes and submits all programmatic, financial, audit reports and forms, while meeting identified deadlines. |

| |. |

| |OTHER RESPONSIBILITIES – (not measurable- occurs ongoing during program hours) |

| |Assures the smooth operation of programs. |

| |Monitors and recommends when supplies are needed. |

| |Employee will conduct self in compliance with laws, regulations, and agency |

| |policies and procedures. |

| |Perform other related duties as required. |

| | |

|11. What work actions and/or decisions do you make without prior approval? To what extent do you receive advice and guidance from|

|your supervisor? State examples of the type of supervisory advice and guidance that you receive as well as actions or decisions |

|you make without prior approval. |

|Duties without prior approval include client assessment, service provision related to training, emergency situation responses, |

|administrative duties, staff supervision organizing work assignments, staff scheduling, and staff training marketing. |

|12. List and explain community contacts involved with this position |

|Persons or Organizations |Purpose |Frequency |

|Social Services |Coordination of |As Needed |

| |consumer services | |

|Family Members |Coordination of |As Needed |

| |consumer services | |

|Case Managers |Coordination of |As Needed |

| |consumer services | |

|Physicians/Health Care Providers |Coordination of |As Needed |

| |consumer services | |

|Crisis |Coordination of |As Needed |

| |consumer services | |

|Adult Living Facilities (Day Support Program only) |Coordination of |As Needed |

| |consumer services | |

|Waiver Group Homes (Day Support Program only) |Coordination of |As Needed |

| |consumer | |

|Community Services Boards |Coordination of |As Needed |

| |consumer services | |

PART III: TO BE COMPLETED BY THE SUPERVISOR

|13. What is the most important services or products you expect of the position described in this questionnaire? Explain. Staff |

|scheduling and direct service provision. Insurance of quality services, transportation, and CPR First Aide training. |

|14. List what you consider to be the entry level qualifications for this position in terms of: |

|A. What knowledge, skills and abilities should a new employee bring to in this position? |

|Knowledge of community Mental Retardation Waiver programs delivery to persons with mental illness and/or mental retardation to |

|include community integration, inclusion, empowerment, choice, and dignity of risk. Ability to develop staff schedules. Effective|

|communication with a variety of agencies, departments, service providers, consumers, families, etc in marketing the Jerolin |

|Management Services, LLC's services. Sustain cooperative/effective relationships. Oral and written communication required. |

| |

|B. Special licenses, registration or certification: |

|Willingness and ability to pass Standard First Aide, CPR, Behavior Management and Medication Administration Training. Valid |

|driver’s license with good driving record. CPR/FA |

|Successful completion of criminal history background and central registry investigations |

| |

|C. Education or training (cite major area of study): |

|High School Diploma required. Bachelor’s degree preferred in Human Service field. Training/experience related to providing |

|services to identified MR/MH population of individuals served. |

|D. Level and type of previous work experience: |

|Two or mores years of experience working with individuals with mental disabilities. Experience working in the field of mental |

|retardation, preferred. |

|*Any equivalent combination of training and experience will be considered in lieu of educational requirements, unless completed |

|level of education, licensure, and certifications are a legitimate business necessity. |

PART 1V: SIGNATURE LINES (Include signature and date):

15. We understand the above statements and they are complete to the best of our knowledge.

|Employees Signature/Date |Executive Director/Date |

|Supervisor’s Signature/Date | |

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