Job Description – Compliance and Quality Executive



PurposeThis is an updated role and the post-holder will be providing support and assistance to the Director of Quality & Qualifications (DQQ) and Responsible Officer in the maintenance and monitoring of the compliance and quality systems in line with relevant regulatory codes and conditions (e.g. Maintenance of adverse effect and complaints logs, review and amend of policies and procedures, ensuring evidence is generated and collated against relevant conditions). The Compliance and Quality Executive (CQE) will be able to demonstrate analytical and investigatory experience and will be responsible for the compilation of evidence required, on behalf of the DQQ/RO, by the relevant regulatory body.Key areas of workThe Compliance and Quality Executive will be responsible for issues of quality and regulatory compliance, and their implementation, throughout the departments of ABP. Reporting to the Responsible Officer he/she will pro-actively act in a co-ordinating/guidance capacity to ABP managers. The Compliance and Quality Executive will maintain awareness of good practise in relation to Quality Assurance as it applies to the delivery of ABP operated qualifications. To ensure awareness of all relevant legislation, policies and procedures as related to the operation and integrity of qualifications operated by ABP and through the partnership with plianceProviding support to the Responsible Officer/Director of Quality & Qualifications to ensure arrangements for meeting regulatory obligations are in accordance with the conditions issued by the relevant regulator, OfqualIdentifying/Anticipating and/or managing all issues otherwise likely to cause an adverse effectSupporting ABE in the maintenance and ‘policing’ of all requirements of the agreement between ABP and ABE Investigation of all irregularities which are normally those issues threatening the integrity of delivery, assessment and awarding systems for qualifications including adverse effects, and cases of malpractice and maladministration.Ensure timely notification and reporting to the Responsible OfficerTo support and advise ABP managers in all issues relating to compliance MonitoringOperation and maintenance of ABPs annual self-evaluation reporting systemManaging those internal audits as may be agreed with the Responsible Officer and Chief ExecutiveWork with managers in reviewing and updating policies and procedures ensuring regulatory compliance and quality are fully embeddedMaintain and analyse issues arising from ABPs risk management systemMaintain and analyse issues arising from a log of comments and complaintsEnsure the accuracy and consistency of all Information relating to ABP /ABE qualifications and as also described on the websiteRecognitionSupporting as appropriate, the collation and maintenance of evidence needed to effectively underpin a successful application for recognised statusMaintaining up to date evidence sources which demonstrate performance to the regulator’s General Conditions of Recognition and any other standards/criteria that may apply from time to timeEnsure timely reports to the Responsible Officer on relevant issues and especially those which need to be communicated to the regulatorAddress in timely fashion all regulator concerns/ requirements which may be made of ABP , given recognition, and which may include responses to regulator consultation exercisesPrepare draft compliance statements for the annual returns of the Responsible Officer to OfqualAttend external training days and workshops in relation to regulatory compliance, provided by the regulators, FAB or any other party, as agreed by the Director of Quality & Qualifications.Liaison and CommunicationProvide support and secretariat activities for the three governance committees within ABPPositive and supportive wherever appropriate, communication with all managers and staff of ABP Working with the Responsible Officer, communicate, liaise and enhance relationships with stakeholders including the regulatorEngage and brief investigation teams when required and ensure accurate, meaningful reports prepared within previously agreed timescalesPrepare and disseminate regular updates on compliance matters, issues for all staff and associatesMaintain a close working relationship with the Quality Assurance manager and teamUndertake other tasks as reasonably requested by the Responsible Officer/Director of Quality & QualificationsBackground InformationABP is a small but growing awarding organisation linked to ABE, a regulated awarding organisation and membership body. ABP has recently developed a range of Business and Computing qualifications (low level, high level, short, long, etc.). Additional qualifications are also being developed. Whilst ABP is not currently a ‘recognised’ awarding organisation, some higher level (e.g. levels 4-7) qualifications have been submitted to the Regulatory Authorities for accreditation via a strategic alliance with ABE which has recently been endorsed by Ofqual. Longer term, ABP intends to become an Ofqual-recognised awarding organisation. The CQE will be supported by the DQQ/RO who reports to the CEO.Person Specification1. CompetenciesProvides a customer focused serviceCommunicates with influence and Strong interpersonal skillsWorks with others to achieve goalsDelivers goals in a changing environmentTakes a creative and innovative approach to workHigh level organisation skills with commensurate attention to detailDemonstrable analytical and monitoring skillsBe self-motivated with a proactive nature 2. Other RequirementsEssentialDesirableAdditional competenciesOrganisational skills; attention to detail; flexible approach; Project management experienceEducation, Qualifications & TrainingUK graduate or equivalentPrevious Work ExperienceExperience in awarding body or regulatory workExperience of working in the education or training sectorTechnical KnowledgeKnowledge of regulatory requirements regarding awarding organisation recognition and Quality AssuranceExperience in audit and analysis activityIT LiteracyCompetent in MS Word & Excel3. Terms and ConditionsThe role is office based in newly refurbished, modern, purpose built offices in Wimbledon Park (SW19), approximately 1 minute walk from Wimbledon Park tube station.? Working from home occasionally will be considered.Discretionary annual bonus (December)Pension – after 6 months service, ABP will contribute 5% of monthly salary to a company pension scheme Private healthcare – after 6 months service Season ticket loan if requiredFree eye tests if required 37.5 hours (flexi-time) per week (core hours 10am to 4pm)20 days annual leave (not including public holidays), rising to 22 days after 3 years and 25 days after 5 years. ABP holiday year commences from 1st January and annual leave allowance is calculated based on starting date. ................
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